Monitor Inbound Calls
StataPile, Winsby’s sister company, will record each inbound phone call to your facility and log them in our easy to use portal. Our customer service representatives will score your team, comparing the employee’s questions and responses to the approved script for each particular situation.
How You’ll Benefit
- See which employees require further training
- Create a company wide focus on customer satisfaction
- Increase sales opportunities by following optimized scripts and procedures