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About Us

Winsby has worked with businesses all across the world to help them grow, using proven processes that are constantly monitored to make sure the results are consistently good. We drive growth by growing your prospect list, pushing your customers to purchase more often with more variety, then monitoring the quality of your products and services.



The results are impressive. Our clients grow consistently, and they retain their customers, so the growth has a positive impact on their businesses. We often find problems you didn’t realize you had, but once you know about them, it’s easy to fix them.

The problems we run into are those that follow growth—there’s more hiring, and procedures sometimes change with more volume.

We’re based in Chicago, but we have clients across the U.S. Many of them are global. Their success is our report card, and we are obsessed with our high GPA.


We have experience with companies in a wide variety of businesses:

Manufacturing and
distributing commercial and
industrial products

Construction equipment and
supplies, chemicals, plastics, rubber,
minerals, fabricated metal products,
heavy equipment and machinery,
production line machinery, electronic
equipment and components, and
transportation equipment

Business and
consumer services

E-commerce, financial services,
health care, hospitality, furniture
restoration and refinishing,
insurance, education, fashion, law, IT
services, automobile maintenance and
repair, franchising, travel and tourism, and
political campaigns

Manufacturing and distributing consumer products

Food, beverages, textiles, apparel, leather goods, wood products, appliances, and furniture

Industrial services

Industrial cleaning, solid waste disposal, and hazardous waste disposal

IN THE BEGINNING …



In 2003, Steve Clegg and Debbie Frakes founded Winsby Inc. They had both been involved with a variety of businesses and had developed predictable ways of generating growth. They wanted to share their knowledge and experience with other companies to help them minimize problems in figuring out the best ways to grow.

 


Steve Clegg

Steve had been with AEA Investors, Inc. and had served on the boards of directors and in executive positions for companies they purchased. The industries were diverse and included a group of steel mills that were bought individually, then combined, a chain of discount retail stores across the U.S., a roofing materials manufacturer that expanded into installation, a weight loss franchise that grew to over 2,000 locations in North America, a group of shoe stores that tripled, a company that produced specialty items according to customer specifications across several locations with disparate capabilities, and more!

Initially, he began his career in international finance, working for WR Grace, then Avis. He received a Bachelor of Science from the United States Air Force Academy and a Master of Business Administration from the University of Chicago.



Debbie Frakes

Debbie has started several businesses, and each has grown rapidly. With her first venture, she purchased a service franchise that expanded to seven locations within two years. Another startup established an elder care management company throughout a major metropolitan area. Another was a successful catalog operation, then a market research company that preceded Winsby.

Her first position outside of school was as an environmental consultant in New York City. She earned a Bachelor of Arts in environmental science from Barnard College, Columbia University, and a Master of Business Administration in finance and marketing from the Columbia University School of Business.

WINSBY DEPARTMENTS


     

Account Management

Jessica Findley and Ryan Lorance are our senior account managers. They are charged with ensuring that all services are completed on time and on task for Winsby clients. They oversee a staff of account managers who support their efforts admirably.

Jessica is a graduate of Illinois State University with a Bachelor of Science in marketing, and Ryan earned a Bachelor of Science in management from Purdue University.

 


Design

Overseeing our design department is Eric Druhan, the keeper of Winsby’s high standards, to ensure that all projects are creative, intelligent, and clearly communicated. He is quite easily the master of any design universe. He graduated from Indiana University with a Bachelor of Fine Arts in graphic design.



Programming

Kristian Delos Angeles is always juggling email and website projects among his programmers with dexterity and skill, to complete everything faster than you ever expected. Amazing! Kris earned a Bachelor of Fine Arts from the Illinois Institute of Art, an Associate of Science in IT management from Westwood College, and an associate degree in computer science from Western Michigan University.

 


Calling

Brian Van Dyke is our call center supervisor. It is under his expert guidance that our callers maintain our metrics and our manners. He earned a Bachelor of Arts in political science from Northwestern University.



Lists and Analytics

Sammazo Plamin has a staff of analysts and data managers to handle projects that range from cleaning lists to programming analytics functions that reveal patterns in our invoice data. He earned his Bachelor of Science in petroleum engineering from Texas A&M University and is working toward his Master of Science in analytics from the University of Chicago.