Verified Reviews for Alliance Material Handling

We conducted phone surveys with actual customers

Winsby receives invoices from Alliance Material Handling each month, then calls their customers to ask them to rate Alliance, based on their experience. Alliance's star rating is the total of all ratings and verified reviews from real customers.

866-264-5438    

Alliance Material Handling

4.5 1183 surveys

Verified Buyers

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5.05 Jason Darocha
no issues
5.05 Verified Buyer
They were able to fix our equipment quickly and accurately.
5.05 Jeff Cameron
They did a great job from start to finish.
5.05 Verified Buyer
We always receive excellent services from Alliance.
5.05 Verified Buyer
They've always done a great job for us, and we've never experienced any issues.
5.05 Ira Burnell
The mechanic who worked on my machine was responsive and communicative. All of their technicians seem highly knowledgeable.
5.05 Ryan Pratt
It's extremely easy to work with Alliance because they're next door to us. Anything I need, I walk over to them, and they take excellent care of me.
5.05 Frank Bernard
They stop in quarterly to do routine maintenance on our forklifts. They are the only company we use, and it's been a pleasure working with them.
5.05 Tony Lutz
They sent two knowledgeable technicians who completed everything quickly and accurately. They are wonderful people to work with.
5.05 Verified Buyer
I've been working with Alliance for many years, and they always do a fantastic job.
5.05 Omar Saleh
They are a great company to work with all around.
5.05 Jacob Ackerman
Steve Horner is great. He takes care of our needs and is always available when I have questions. They're a good company to do business with.
5.05 Verified Buyer
I like them because they are good.
5.05 Steve Hromyak
I like the location and customer service.
5.05 Chris Bohrer
Everything worked out well, and I have no complaints.
5.05 Verified Buyer
Everything worked out well, and the technicians work efficiently.
5.05 Mike Maurice
They have a very good service department.
5.05 Randy Caldwell
They're one of the better companies.
5.05 Paul Jafinski
We consistently receive excellent service from Valley. They are always on time to service our machines and always have the parts needed for the job.
5.05 Verified Buyer
Valley is a reliable company to work with, and their staff are friendly and professional.
5.05 Verified Buyer
The team at Valley responds quickly and is knowledgeable. They always get my equipment working again quickly and accurately.
5.05 Gary Markham
I am pleased with the services they provide and can always count on them to be there when needed.
5.05 Jimmy Sweeney
Everyone is always friendly and quick to respond to our needs.
5.05 Verified Buyer
I work with Mike frequently, and he and his team do a fantastic job.
5.05 Butch Runyan
They did a good job for us.
5.05 Tiffany Meyers
Valley does a fantastic job every time, and they are always prompt and friendly.
5.05 Rick Hightower
It's always a pleasure working with Alliance. Their staff is knowledgeable and helpful, they deliver quickly, and they honor the prices they quote.
5.05 Mike Moore
They were fantastic to work with and quickly addressed all our needs with accuracy and efficiency.
5.05 Mike Coppola
We love working with Alliance because they always do a great job.
5.05 Verified Buyer
Alliance provided us with excellent service.
5.05 Jason Cornell
Overall, the service is outstanding. The technicians do their job well and diagnose issues quickly.
5.05 Joni Applegarth
Valley always addresses our service needs promptly and accurately. We've never encountered any issues.
5.05 Brian Pruitt
The service I have received over the years has been outstanding. In my most recent experience, everything was completed ahead of schedule.
5.05 Traci Marilyn
Working with Valley has always been hassle-free.
5.05 Caleb Smith
I like the responsiveness and, after I approved the work, how quickly they were able to complete the work.
5.05 Chad Hoover
I would rate Valley a ten out of ten in every category.
5.05 Damion Pickel
They are local, which is convenient, and they're very knowledgeable.
5.05 Mike Broyles
Alliance has always provided us with excellent services.
5.05 Mike Geiger
I like the communication, the access to parts, and their service people. They're really nice guys, and they're local.
5.05 Darnell Washington
Alliance handles multiple jobs for me and always does a great job.
5.05 Verified Buyer
Alliance consistently provides us with excellent services.
5.05 Dennis Thompson
I've known and worked with their guys for a long time and have a productive working relationship.
5.05 Larry Shuler
They're very close to us, right up the street from us. They're pretty responsive, usually the next day or same day.
5.05 Verified Buyer
I would recommend them. They're very good. We're happy with what they've done.
5.05 Tim Shrode
I have collaborated with them for many years, and they have consistently exceeded my expectations.
5.05 Verified Buyer
Valley has the nicest people I've ever worked with.
5.05 Ronald McFeaters
Valley has always provided us with quick and accurate maintenance services. Plus, they treat us exceptionally well.
5.05 Mike Benak
The technicians arrived quickly and completed everything accurately and in a timely manner.
5.05 Lupe Rosas
Alisa and Mike are great to work with and always quick to help with any need we have. The technician offers fast response times. Everyone works well as a team.
5.05 Sam Aguiler
They always provide top-notch service for us. The technicians communicate extremely well before, during, and after the repair. Overall, Alliance does a great job.
5.05 Verified Buyer
They've been really good to deal with.
5.05 Adam Insco
Alliance did a great job fixing our forklift.
5.05 Scott Gallagher
They do a good job, the technicians know what they are doing, and they work efficiently.
5.05 Verified Buyer
We have worked with Alliance for years because they are extremely easy to work with.
5.05 Glen Turner
Alliance provides us with what we need, exactly when we need it, and we never encounter any issues.
5.05 Verified Buyer
Alliance provides quality equipment and reliable services.
5.05 Verified Buyer
They do a good job, and the customer service has been great.
5.05 Cheryl Rhode
This was our first time working with Valley, and we didn't experience any issues.
5.05 Joe Elias
They provided our service with speed and accuracy. The technician was comprehensive.
5.05 Nathan Hoopes
I've worked with them for years, and they have always treated me well.
5.05 Verified Buyer
They do an excellent job for us and consistently deliver outstanding results.
5.05 Mark Purnell
They are the only company we use, and the guys are easy to work with.
5.05 Verified Buyer
Alliance does a great job overall. They were able to get a technician out the very next day, and he completed the work with speed and accuracy. We experienced a service issue in the distant past, but they have improved tenfold since.
5.05 Rafael Mateo
The technician took care of us, and it was an overall excellent experience.
5.05 Scott Grdina
I enjoy working with them.
5.05 Dennis Briggs
We've been working with Alliance for many years, and it's always a great experience.
5.05 Dale R
They're the best to work with. Their staff provides excellent communication, and the service technicians are incredibly knowledgeable.
5.05 Derek Sharp
Alliance did a great job working on our overhead door. They are always easy to work with.
5.05 Steve Daniels
I like the prompt service.
5.05 Bill Croake
They came out quick, and got it fixed.
5.05 Laureen Alderman
They are always there for us when we call, and they show up almost immediately to help.
5.05 Verified Buyer
This was our first time using Valley, and they did an excellent job caring for us.
5.05 Steven Lee White
I was a facilities director for two other companies in the past. They used other vendors, and no one can come close to how well Alliance Material does its job. I am very happy to work with them and would have sooner if my former boss had allowed it.
5.05 Lisa Rogers
Everyone at Alliance is excellent to work with, and we've never experienced any issues.
5.05 Kenny Ashdown
Alliance has always been great to work with because they are responsive, knowledgeable, and friendly.
5.05 Ben Hasselbusch
I really like Valley. Whenever we have any issues, they get here right away. They're very helpful.
5.05 Bruce Hairhoger
The technicians did a good job.
5.05 Verified Buyer
I like the mechanic's competence.
5.05 Randy Elsey
Ive had the privilege of working with Valley for 30 years, and Im dedicated to continuing. Their unwavering excellence has genuinely stood the test of time.
5.05 Liz Hukill
Valley was able to handle our needs quickly. I appreciate how helpful and responsive they are.
5.05 Jim Russell
The technician showed up on time, diagnosed the issue quickly, and accurately fixed it. I've consistently had a great experience with Valley and highly recommend them.
5.05 Verified Buyer
Alliance does an excellent job for us.
5.05 Chris Tincher
We never experience issues, and their response times are quick.
5.05 Richard Dickenson
I am currently working with them on multiple projects, and they do a great job handling my needs. I highly recommend them.
5.05 Henry Meece
I love working with Alliance, and I can't wait to do so again. Their professionalism is impressive, and I am thoroughly satisfied with the prompt response times and the fantastic team. Everything has exceeded my expectations, and I wholeheartedly recommend their services.
5.05 Jose Velasques
Alliance provides us with excellent services and customer support.
5.05 Eric Rhode
They have always provided us with excellent services.
5.05 David Farmer
Erica and Nate work on site, and they are the best of the best. Everyone here loves working with them. I believe Alliance has our best interest in mind. They go above and beyond to help and keep our equipment running smoothly.
5.05 Tracy Winans
Daniel is our technician. He is excellent, knows what he is talking about, performs quality work, and doesn't try to nickel and dime us. He is a breath of fresh air.
5.05 Verified Buyer
They have good communication.
5.05 Kerry Cleary
They do an excellent job servicing our forklifts.
5.05 Adrian Mobilia
It's always a great experience working with Alliance, and they've never let me down.
5.05 Nick Miller
I stand behind doing business with them because I've never experienced an issue.
5.05 Bob Williams
They always come when we call.
5.05 John Wade
They came right out and fixed what I needed fixed. What more can you ask for?
5.05 Verified Buyer
They're a local company and we've used them for years. We haven't had any issues.
5.05 Verified Buyer
They've always treated us well.
5.05 Tracey Borsa
I've never had an issue.
5.05 Verified Buyer
5.05 Scott Johnson
Valley provides excellent service and does an exceptional job from start to finish.
5.05 Erin Nash
It has been a pleasure working with Alliance for years. They take good care of us.
5.05 Eddie McAllister
Alliance always has what we need, when we need it.
5.05 Steve Worona
The communication was good; they delivered the parts to us promptly, and they are professional. It's always a good experience.
5.05 Eddie Friedlein
I can count on Valley to be there when we need them, and they do a great job.
5.05 Tyler Zimmermann
We have used Valley for many years, and they respond promptly when we call, with no issues.
5.05 Verified Buyer
I am new to working with Valley. So far, every time I've called, they've been very responsive.
5.05 Dan Taquino
Overall, they provide excellent service, have outstanding representatives, and offer quick response times.
5.05 Donald Woodard
It's always a pleasure to work with Alliance, they take care of everything with ease. I appreciate how punctual and knowledgeable their technician was.
5.05 Ira Burrell
The technician who serviced our equipment was thorough, knowledgeable, and easy to work with. I appreciate the way he explained everything; he's a cool cat.
5.05 Chip Cromer
They are a great partner to have. They get everything fixed with speed and accuracy.
5.05 Jared Sleutz
We've been working with Valley for many years, and it's always been great.
5.05 Verified Buyer
5.05 Krista Pacella
Alliance is very easy to work with.
5.05 Verified Buyer
This was my first time using Alliance in a long time, and they did a great job.
5.05 Verified Buyer
Pete does a great job servicing our equipment. He is always on time, friendly, knowledgeable, communicates with ease, and is professional.
5.05 Verified Buyer
They're prompt and responsive. They come out quickly, and they're knowledgeable about the equipment.
5.05 Dominic Johnson
I haven't seen any problems with them. There's never been a bad experience with them.
5.05 Verified Buyer
5.05 Bob Harrell
We've been doing business with them forever. We haven't had any problems or issues. We're happy with the service.
5.05 Larry Boville, Jr.
They're very professional. They get to us as quickly as possible. They're A+ across the board.
5.05 Juan Velez
They are respectful. They help us. They are really good workers
5.05 Verified Buyer
It's just been easy. Normally, it's a very fast response. It's pretty smooth.
5.05 Verified Buyer
5.05 Todd Woody
I like the customer service.
5.05 Verified Buyer
They are responsive. The gentleman was nice, friendly, and respectful. It was quick service.
5.05 Verified Buyer
5.05 Verified Buyer
Jordan, the account manager, communicated well with us.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Jake McConnell
They're prompt and get our stuff taken care of.
5.05 Verified Buyer
They're very good. Very responsive. The guy who owned the company and later sold it was a good friend of mine. He managed to instill the same values in the people who work there now.
5.05 Mandy Forlina
The ease of doing business with them, and they communicate and answer all questions.
5.05 Verified Buyer
They are a good company and do a good job on our equipment.
5.05 John Eure
Alliance is customer-oriented, and I've never had any issues.
5.05 Verified Buyer
They do good work on our equipment, and I have no issues with them.
5.05 Ken Baker
They are a good company to do business with, the technicians do an excellent job, and I would recommend them to others.
5.05 Michelle Christie
The technicians did a good job, working quickly and efficiently. They are just a good group of people who work there.
5.05 Todd Blackwell
It's always easy to work with Alliance because of their knowledgeable technicians and friendly customer service.
5.05 Todd Venosh
Alliance offers us reliable and fast service. They do a great job handling whatever we throw at them.
5.05 Jimmy Sweeney
When working with Alliance, it's a guarantee you'll receive excellent service across the board.
5.05 Donnie Wentz
Their service technician did a great job, and they are responsive.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Teresa Wayburn
Valley is responsive, reliable, knowledgeable, and provide excellent services.
5.05 Jason Cunningham
I would highly recommend Alliance. Justin provides timely responses to all of my requests and handles my needs. Everyone there is friendly and hard-working. I've never had any issues arise when working with them.
5.05 Verified Buyer
I have been working with Alliance for many years, and they have always looked after all my needs.
5.05 John Henderson
It is always a good experience when we do business with them.
5.05 Earnie Wells III
They stuck by my side until the job was completed.
5.05 Verified Buyer
I find Alliance to be easy to work with, friendly, and knowledgeable, as well as timely.
5.05 Phil Steiner
We've been working with them for 20 years so I guess you can say there is nothing I don't like about them.
5.05 Kenny Porter
They came up with equipment and solutions that would fit our operational needs.
5.05 Cassie Clark
Alliance is always there when you need them. They provide superior service by taking the time to explain the situation and are always willing to do more than you ask. They're a great place to have readily available to help.
5.05 James Nolan
Alliance does a great job for us.
5.05 Sean Richmond
They are a great company to have as a partner.
5.05 Dave Sinn
They are great and they do a good job.
5.05 Verified Buyer
I have no issues with them and a good company to do business with.
5.05 Anthony Harper
Valley is always there when we need them.
5.05 Chris Richard
Alliance is very easy to work with and everything is always on time.
5.05 Lonzell Terry
Alliance is always timely, friendly, and extremely helpful.
5.05 Verified Buyer
They help me out a lot. They've never let me down.
5.05 Verified Buyer
5.05 Johnathan Payne
Everything is always smooth with Alliance, as they are always helpful and friendly.
5.05 Verified Buyer
They have always been great across the board.
5.05 Verified Buyer
We have always had great experiences when working with Alliance.
5.05 Verified Buyer
They get our equipment up and running. When we're down we're in trouble.

They've been an excellent company to work with.
5.05 Verified Buyer
Their technicians are all good people. I've worked with them for 23 years and never had a problem. They're great to work with.
5.05 Verified Buyer
When you call they respond promptly. It's good doing business with them.
5.05 Verified Buyer
One call to Alliance saved a piece of equipment we had been having trouble with for 3 years. We were ready to get rid of it.

They came in, explained the problem, and repaired the equipment at a reasonable price.
5.05 Brad Ridenour
Their service has always been outstanding.
5.05 Verified Buyer
They did what I asked, what I needed.
5.05 Verified Buyer
They helped me out. They're easy to work with.
5.05 Verified Buyer
They came in and took care of my problem quickly.
5.05 Steven Lee White
I chose to leave my two vendors for Alliance. Alliance offers better services and are easier to work with than some of their competitors.
5.05 Jay Rirkoskie
They are easy to work with and joke around with. Alliance has been a reliable partner.
5.05 Verified Buyer
Mike O is an amazingly knowledgeable technician. Alliance always does thorough work, and I highly recommend them.
5.05 Matt Bousch
We always have great service from Valley.
5.05 Verified Buyer
5.05 Melissa Tyler
We always use Alliance, and they meet our needs with accuracy.
5.05 Thorne Cameron
I've had a great experience with Alliance's service team. They are very responsive and easy to reach. If an issue arises, I know I can call them, and they will usually be out the same day.
5.05 Lukas Garner
Alliance is one of the most reliable companies we work with.
5.05 Todd Wessells
Alliance has a great team of people. The guy I worked with was very knowledgeable about his work and made sure that everything we needed was correct and met our needs.
5.05 Matt Nystrom
Everything worked out well and we don't have any issues or concerns.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They are the only reputable source around here and do a great job.
5.05 Kenny Ashdown
Alliance always gets the job done and easy to work with.
5.05 Fred Coss
Overall they are responsive and
communication is great. Any issues that arise are solved quickly and with ease.
5.05 Verified Buyer
5.05 Verified Buyer
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5.05 Verified Buyer
5.05 Rogerio Lima
They did a great job getting the best machine for our needs. They always do a great job, and I highly recommend Alliance Material Handling.
5.05 Linda Cortes
Alliance has proven itself time and time again. They were super helpful while walking me through their software updates. To top it off, their staff is amazing.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Scott Wren
Alliance Material Handling is a great company. I have never had any problems with them. Their service is always prompt, reliable, and thorough.
5.05 Juan Buitrago
They provide excellent support and customer service.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 John Touse
If I'm having a problem, I don't have the option to have downtime on my machines, but Alliance takes care of us the same day. The ease of working with Alliance is a 10 out of 10.
5.05 Verified Buyer
5.05 Karen Curry
Alliance was great to work with. They were helpful and very hands-on. They were always there when we needed them and made the purchasing process very smooth. I was able to trade in my older machine, which made the purchase of my new machine easier. I would recommend them highly.
5.05 Pat Collison
They have good service and great salesmen.
5.05 Tracy Winans
When I call Alliance with an issue, they send someone right out, and I trust their opinions.
5.05 Verified Buyer
Alliance is professional and knowledgeable.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Brian Pruitt
I recently had some service done by Valley Industrial Trucks. Their technicians were great. They got both of my machines back up and running. I am extremely satisfied with their work.
5.05 Dan Taquino
They are a great company to work with. Their response times are quick, and our service is always completed correctly.
5.05 Erick Velacez
I really like Alliance Material Handling. They are always nice and quick to respond to our needs. They have a technician that speaks Spanish, which makes it easier for my guys to communicate with him. But the best thing about them is that they really care about their customers and are always there for us when we need them.
5.05 Verified Buyer
5.05 Verified Buyer
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5.05 Dave Myers
I highly recommend Alliance Material Handling. They are better than other vendors because they have what we need at reasonable prices, and they provide great service. The gentleman that helped me went above and beyond.
5.05 Verified Buyer
Their response time in every department is the best I have experienced. Their service, parts, and sales technicians are wonderful.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Dane Floyd
The pallet jack rocks! We always enjoy ordering from you guys and get what we want, when we need it.
5.05 Troy Voltz
Valley Industrial Trucks is our only vendor for this type of equipment. They are very responsive and easy to work with. Their technicians are very knowledgeable, friendly, and easy to talk to.
5.05 Christy Hollander
They always provide great service, and their technicians give us a diagnosis quickly.
5.05 Larry Schuler
I've always had a good experience with Valley Industrial Trucks. They've always been a company, and their proximity to my location makes everything more convenient. Their response time is prompt.
5.05 Bill Schrieber
I have been using Valley for a very long time, and I have never had any issues.
5.05 Verified Buyer
I've had great experiences with Valley Industrial Trucks over the last three years. They always listen to my concerns and address them promptly. They recently completed a job for me and the quote was less than they originally quoted. They didn't charge me for all the extra junk fees, which I really appreciated. When I call them up, they come right out and don't mind dealing with the hassle of getting on base.
5.05 Marvin Ramirez
Every time we work with Alliance, we have a pleasant experience. The technicians are knowledgeable and always treat us courteously and respectfully.
5.05 Verified Buyer
I think they are a very honest company to work with. I have been happy with my new purchase.
5.05 Blaine Krebs
They provided us with excellent service. I am very pleased with Valley.
5.05 Vince Marinelli
They have always been good to us, and everything was completed with accuracy.
5.05 Verified Buyer
5.05 Verified Buyer
I found their service to be very responsive and they provided good pricing and transparent communication throughout the process.
5.05 Earnie Wells III
I required a rental immediately, and Josh got me set up with everything I needed. He does a great job at handling emergencies.
5.05 Sean Parker
They are professional and easy to work with.
5.05 Verified Buyer
I have been very pleased with the services I have received.
5.05 Rick Graves
Ive been happy with Valley Industrial Trucks, especially with their forklifts. The equipment is dependable and the customer service is great. In fact, I would call them a reliable company overall.
5.05 Tammy Mills
Ive had nothing but good experiences with Valley Industrial Trucks. They are always responsive and keep me informed throughout the entire service process. The work itself is always top-notch and completed to my satisfaction.
5.05 Verified Buyer
I never have any issues with Valley Industrial Trucks. They're always quick to respond, and their techs are usually out at my place the same day. All of my experiences with them have been good.
5.05 Debbie T
I am very pleased with the rental experience I had with Valley Industrial Trucks. They brought two different sized machines for us and unloaded them. We used the machine for 10-20 minutes, and then they loaded it back up for us. I am happy with how easy it was to do business with Valley and I would definitely recommend them.
5.05 Verified Buyer
Michael has taken amazing care of me and my equipment. The transmission on my forklift went out and I was quoted around $7,000. When I got the bill it was closer to $11,000. Michael honored the first price and saved me a ton of money. Steve at Alliance also does a great job.
5.05 Kenny Porter
I was very pleased with how easy it was to do business with them, and the technician who came out to help me was very responsive. I would definitely recommend Alliance due to the ease of doing business with them.
5.05 Jay Irwin
I recently rented equipment from Alliance Material Handling and had a really good experience. They had everything in stock that I needed, which was a huge relief. The staff was also really knowledgeable and helpful, and I felt like I was getting great service. The whole process of doing business with them was quick and easy, and I would definitely recommend them to others.
5.05 Verified Buyer
The staff is great, and they always do a good job.
5.05 Tony Brown
I always have phenomenal experiences when doing business with Valley.
5.05 Verified Buyer
I am always highly satisfied with Alliance.
5.05 Norm Wilson
I like their service, and they are always there for us.
5.05 Tony Villanueva
Valley has always done amazing work for us. They are awesome!
5.05 Verified Buyer
You guys have and do everything we need to get things done. I'm going to call you guys again today. Overall, everything has been great.
5.05 Verified Buyer
They're easy to get along with and they know what they are talking about.
5.05 Ryan Hebron
I was very happy with my recent experience at Alliance Material Handling. Greg was very responsive, helpful, and knowledgeable. They are also local, which is convenient. I've worked with them for several years, so I know they will continue to be great.
5.05 Sean Bohley
I have always had a good experience doing business with Alliance Material Handling. They are easy to work with, and their service is consistently great.
5.05 Verified Buyer
My first experience with Alliance was great from start to finish. I placed my order and it arrived right on time, and the part itself was exactly what I was looking for.
5.05 Austin Cook
My experience with Alliance Material Handling was very simple and straightforward. I knew exactly what I needed and they were able to help me get it, start to finish.
5.05 Jamal Gordon
I was very satisfied with the service I received from Alliance Material Handling. They were very responsive and always available when we needed them. They completed the service work on time and at the price quoted. I was very happy with the service technician, who was competent and professional. I would definitely recommend their service to anyone in need of material handling assistance.
5.05 Verified Buyer
I like the guys at Valley Industrial Trucks. They do a great job for us. They are professional, friendly, and always willing to go the extra mile. The technicians know what theyre doing and are efficient in fixing problems. I would definitely recommend Valley Industrial Trucks to any business that needs material handling equipment.
5.05 Stacy Hoy
I had a good experience at Valley Industrial Trucks. They were quick to respond to my service request, and the technician who came out was very knowledgeable.
5.05 Ken Baker
Valley Industrial Trucks is a great company. The office staff are friendly and helpful, and the service people know what they're doing. They're always responsive and take great care of our machines. They're the only ones we trust to work on our equipment.
5.05 Mike Maurice
Ive used Valley Industrial Trucks for years and Ive always had an excellent experience with them. Their service technicians are professional and prompt, and they always treat my issues with a sense of urgency. They take the time to explain the problem and their solution to me, and theyve never had to come out twice to fix the same issue.
5.05 Scott Phillips
Valley Industrial Trucks feels like family. Ive been working with them for years and have never had any issues. Theyre very caring and take great care of me.
5.05 Michelle Christie
I was really impressed with the technicians competence and expertise. I also appreciated that Valley Industrial Trucks completed the service work on time and at the price they quoted. Overall, it was a great experience and Im very happy with the results.
5.05 Verified Buyer
They have always been easy to work with.
5.05 Verified Buyer
This was my first time using Alliance, and I was very impressed with their operations. Jordan assisted me with getting everything I needed, and I couldn't be happier. It was a very easy and smooth experience.
5.05 Verified Buyer
They keep the lines of communication open and are always on the ball. They have provided great service, and they do a great job overall.
5.05 Jeff Balanchuk
They always treat me well, and I get what I need promptly. They do a wonderful job all around.
5.05 Steven White
Alliance Material Handling is hands down the best. We have been using them for years and everything is always perfect.
5.05 Oscar Woolsoncroft
Alliance has always been a great company to work with. I highly recommend them for any warehousing needs.
5.05 Verified Buyer
Alliance is the most reliable company we work with. They are responsive, prompt, and committed to excellent service. We have used them for over 9 years and I don't see us changing in the future.
5.05 Verified Buyer
They do a good job when we need them.
5.05 Todd Woody
We still have the rental forklift that was delivered we're renting as it's been nothing but good to use everyday.
5.05 Rick Hightower
Alliance is number one in my book. They helped us move locations in April of 2024. They set our warehouse systems up, and everything has been running smoothly. They truly are a great company to do business with.
5.05 Verified Buyer
Alliance is easy to do business with. They always get us what we need with ease.
5.05 Todd Buratti
The service was great. Everything is fine, and we don't have any complaints on it.
5.05 Tom Hahn
I already highly recommend Valley for anyone needing reliable service. Larry always takes care of me. He is the best of the best. He is knowledgeable about their equipment and always willing to help me out of a bind.
5.05 Rick Jones
Valley is great at what they do. We can always count on them.
5.05 Verified Buyer
We have been dealing with Valley for years and never had any issues. They are a very reliable company to do business with.
5.05 Verified Buyer
They've always been reliable and have our products readily available.
5.05 Verified Buyer
I have always been very satisfied with all the business I do with Valley.
5.05 Verified Buyer
We use Valley all the time. They are extremely knowledgeable and responsive.
5.05 Verified Buyer
One service was good but for the other one, we're still waiting on parts for it. Other than that, Valley has been good to work with.
5.05 Dave Sinn
We have always had good luck with Valley. We use them frequently because of their amazing customer service and ability to work with us. They get our parts to us on time and have dependable equipment.
5.05 Wayne Geisbert
I have been delighted with Alliance over the years. They are very reliable.
5.05 Kenny Ashdown
We have been working with Alliance for years now. They do a better job than the company before them. They are responsive and care about our needs. I give them a call and everything gets taken care of. I highly recommend Alliance Material Handling.
5.05 Mike Bodajlo
We have been using Valley Industrial Trucks for years. They are always responsive and their technicians are very knowledgeable. Mark, in the service department, and all the guys there do a great job handling our needs.
5.05 Sarah Miller
I would highly recommend Alliance Material Handling. They do a great job and everything went great for us.
5.05 Verified Buyer
The light keeps coming on and I want someone to come out but I don't know when someone will be here. I tried giving a call to follow-up on the forklift and see when exactly someone will come out.
5.05 Verified Buyer
They gave us a brand new machine at a very decent price. We weren't gouged. One machine went down late on a Friday night and they actually got us another truck right away. Larry over there in service was awesome and got us a truck that night. Everything has been great. The service and everything is wonderful. I have nothing bad to say. They didn't have a pneumatic we were looking for exactly but they worked around it and fulfilled my needs with what they had.
5.05 Paul Jafinski
They've always gotten here quickly when we call and they've handled anything we've needed them to.
5.05 Verified Buyer
We entered into the PM program with Alliance. We are very happy and satisfied with their service so far.
5.05 Matt Bousch
The quality of service has always been excellent. They sometimes do other things for us as well and things have always gone smoothly.
5.05 Jeff Smith
They do a good job overall. The only thing on the other side of it, is that it was a bit more expensive than usual this time.
5.05 Gene Geister
They've always taken care of us. There's maybe been a few hiccups here and there, but overall everything's good.
5.05 Michael Korczynski
They came out and they were able to get it diagnosed. I told them to go ahead with fixing it and they got it knocked out for me.
5.05 Bill Phillips
Everything is working good now, that service call went just fine. Everything is back up and running and it's running well.
5.05 Bob Hilderbrand
Everything went great. The service was taken care of in a timely manner.
5.05 Verified Buyer
Valley is great to work with! I did call yesterday and I'm thinking of buying a newer forklift and trading out the one we currently have.
5.05 Verified Buyer
We have been using Ascendum for years and years. Our guys love their equipment and I have never
had any problems. I think they do a great job.
5.05 Noah Smith
The technician I work with from Alliance is the best guy you will ever meet. Jeff is the nicest person and very knowledgeable. I love working with him and Alliance.
5.05 Dean Richards
It took a long time to get the parts in but it's a 20 year old machine so that's not the fault of Alliance at all. I took my equipment in and let the guys know what was happening with it, they took it from there and ordered what I needed to get it fixed. Again, it did take quite some time but the machine is really old and that's just the way it is getting parts in for it.
5.05 Bill Woody
Alliance provides great customer service and always has our work completed promptly.
5.05 Pat Collison
Alliance is always very responsive and knowledgeable about their services. The quality of their work is phenomenal. I am and have been very pleased with Alliance Material Handling.
5.05 Verified Buyer
I have never had any issues with Alliance. They are coming out soon to do a service and I am confident it will be smooth as always.
5.05 Tim Williams
Alliance is always accurate, prompt, and reliable. They do a fantastic job.
5.05 Randy Elsey
Everything Valley does is good, I've been dealing with them for over 30 years.
5.05 Adrien Vistucis
The guys were very helpful, everything was great. There was a bit of an issue with the shipping cost not being included on the invoice but I gave them a call and it was straightened out.
5.05 Keith Kutec
The mechanic they sent out here was top-notch, no complaints there whatsoever. The only problem I ran into was a bit of an issue with the total versus the estimate, but it did get all straightened around for me and we're good to go.
5.05 Dody G.
It's an easy process, I give them a call and let them know what we need worked on and they always come out pretty quickly.
5.05 Julie Moore
This was a planned inspection and we didn't need to give a call out or anything, the tech was actually waiting for us on site when we got in. You guys are the only ones we use for this type of work, actually.
5.05 Verified Buyer
The past two times I've been in, the sales representatives have been wonderful.
5.05 Verified Buyer
Just waiting on a few more parts at the moment but overall, Valley has been great.
5.05 Verified Buyer
We really like renting from Valley. We have a monthly rate and it works out for us.
5.05 Verified Buyer
We never come across any issues. You guys take good care of us.
5.05 Kelly Knapp
Because of the overall experience, everything went smoothly, delivery was good.
5.05 Juan Velez
They did a good job, they take care of us us all the time. Everything is just about working good.
5.05 Verified Buyer
It was good. I'd recommend because of the ease of getting the service work done.
5.05 Verified Buyer
The sales team member I deal with, Tom, is amazing and knowledgeable. Rick in the office is always there to help. Alliance does a great job except for fixing my older forklift. They have had it for about three months now. It's causing me not to be able to deliver the rock to my customers. I do have two newer ones and they work great. I need my older machine back so I can get back in business.
5.05 Verified Buyer
Alliance has great service and great people.
5.05 Rick Graves
Alliance provides great service and products. Their machinery is dependable and I have enjoyed doing business with Alliance.
5.05 Tammy Mills
Alliance has always been very responsive and taken care of all our needs.
5.05 Verified Buyer
We have been doing business with them for over 15 years. Any issues that arise, they come and take care of it hassle-free.
5.05 Bob Harrell
Alliance has the best service around.
5.05 Verified Buyer
Everything went well and always does when we use Alliance Material Handling.
5.05 Greg Chandler
Alliance is very professional.
5.05 Chip Cromer
Alliance is a great company to work with. They have everything we need when we need it. Their rental equipment is dependable and reasonably priced. I will be buying a new forklift from them in the next couple of months. My guys are ecstatic to have a new machine from Alliance.
5.05 Jeff Slaven
They always do well and we never have any issues.
5.05 Scott Grdina
Alliance has always treated us well and they are there when we have any issues. Their rental equipment is wonderful.
5.05 Verified Buyer
Alliance is always great to work with. Their pricing is reasonable. I am still waiting on the new equipment but it is and was not expected until the end of March. I am completely happy with Alliance.
5.05 Verified Buyer
We have never had any issue when we do business with Alliance.
5.05 Verified Buyer
I worked with Alliance for a very long time and they do everything great.
5.05 Joseph Bankard
Alliance has always been there for us when we need them. Even late at night, they will send someone out to take a look.
5.05 Dennis Thompson
I am on the phone with Alliance multiple times a week. They are an amazing company. We have had a phenomenal working relationship with them for over fifteen years and I will continue to do so.
5.05 Erick Velacez
Alliance does a great job. I will continue to recommend them.
5.05 Bill Hartman
Anthony at Alliance provides the best service I have received anywhere. He is very knowledgeable about their parts. I can always count on Alliance and Anthony to take care of my needs.
5.05 Verified Buyer
5.05 Jon Sprague
I have got to know Ruth and Chris well. I can just pick up the phone and they seem to already know what I need.
5.05 Verified Buyer
Haven't had any issues with them, and everything works out smoothly when we use them for their services.
5.05 Dave Rawles
They have been able to take care of whatever I've called on them for. Bruce Dorne does a good job and has handled everything we needed for quite a few years now, I like dealing with Bruce.
5.05 Verified Buyer
They are the only company we use due to their great service.
5.05 Verified Buyer
I just overall had a good experience with the service team, no complaints.
5.05 Verified Buyer
I have a good relationship with Alliance rep.
5.05 Jason Cunningham
Because of the cost and the service. The truck is working well and was reasonably priced. Also, they come when they say they are and fix what they say they will.
5.05 Verified Buyer
They work with us well. Their reps are easy to work with.
5.05 Verified Buyer
Alliance always does a great job at getting us what we need.
5.05 Verified Buyer
We like all aspects of Alliance. From their quick response times to their amazing service. They are very knowledgeable about our needs.
5.05 Verified Buyer
I recommend them highly. They do amazing work for us.
5.05 Kareem Rahman
We had a very good experience at Alliance. They do great work.
5.05 Verified Buyer
Everything was great working with Alliance Material Handling.
5.05 Jay Irwin
Alliance has a convenient location and knowledgeable sales staff.
5.05 Verified Buyer
I have a great relationship with them.
5.05 Bob Heefner
Alliance is a great company to work with. We've never had any issues and they provide great customer service.
5.05 Andrew Alban
Alliance provides great services and sets the gold standard in terms of customer service. The technicians are amazing, knowledgeable, and incredibly prompt. Eddie Jones, one of the technicians, did an amazing job of diagnosing the issue with our machine and fixing it immediately.
5.05 John Davis
They were prompt and came immediately
5.05 Verified Buyer
We have been doing business with Alliance for years now. They are always on the ball and we have absolutely no complaints.
5.05 Verified Buyer
Alliance has the easiest people work with and everything is always amazing.
5.05 Verified Buyer
Michael, the guy we deal with is an amazing person. He actually gets back in touch with you within a reasonable time. Also, with good news. It is crazy trying to get a good line of communication to stay solid and Michael has been able to achieve that. I stop in or give him a call, and he is calling me back quicker than a toad on a road.
5.05 Verified Buyer
For anything other than the issues I dealt with, I give them a high ranking. I am extremely unhappy that they sent someone to work on the forklift because they left to get a part and never returned. I have not heard anything about it until this call right now. I don't need anyone to contact me because I already bought a new forklift. I hate giving bad reviews but it is the honest truth.
5.05 Dan Stephens
Alliance is knowledgeable and completes service work promptly.
5.05 James Peters
They are great do to business with. I am still waiting on the machine I purchased, this one is a loaner until mine comes in. I appreciate them giving me a machine to use while waiting on mine.
5.05 George Haughney
The staff is very helpful and they have a lot of knowledge when it comes to the forklifts and parts.
5.05 Steve Hapgood
We have been using Alliance for years and we have never had any issues.
5.05 Todd Mellen
Alliance follows through and does a good job.
5.05 Lewis Huff
We have been doing business with them for years. Their parts and service staff is amazing.
5.05 Lee Moody
We've been dealing with Alliance for a long time, they provide great training, great customer service, and are prompt.
5.05 Brian Raehl
Anytime I call, Bruce does a great job following up and getting me exactly what I need.
5.05 Kim Reid
The service personnel from Alliance provide wonderful and trustworthy service.
5.05 Leigh Walker
Alliance Material Handling provides great customer service.
5.05 Verified Buyer
Alliance provides reasonable pricing and amazing service.
5.05 Verified Buyer
They technician did a great job and was very helpful.
5.05 Chico Quinones
Bruce Dione always is amazing to work with. He is very knowledgeable and an overall great guy. Everyone else does wonderful as well, but Bruce stands above the rest.
5.05 Ed Spivey
It was easy doing business with them.
5.05 Verified Buyer
They are always easy to do business with and have reliable equipment.
5.05 Joe Leeman
I like the ease of doing business with you. It's nice to call and have a live person answer.
5.05 Verified Buyer
They've always been easy to work with.
5.05 Verified Buyer
We have done business with them for a very long time and everything is as close to perfect as it can get.
5.05 Verified Buyer
We have a contract with them and we are very please with the work they do for our company.
5.05 Verified Buyer
5.05 Verified Buyer
I actually have a tech here now and he is doing a great job. I have service work done regularly and I can always count on them to handle my needs.
5.05 Adrian Mobilia
Alliance's customer service impresses me the most.
5.05 Lukas Garner
I really like their speediness in customer service.
5.05 Brian Dorcey
I liked the pricing.
5.05 Richard Alvey
We have a 25-year long-standing relationship.
5.05 Brad Ridenour
I had a problem I called them up and they had a guy come in within half an hour. He diagnosed the problem and got to work. Two days later he had me up and going. 100% great service
5.05 Scott Wren
I never had service issues. They also come in a timely manner.
5.05 Verified Buyer
They had what we needed they worked with us well. The rep was very responsive and got what we needed.
5.05 John Zajcevski
They're great when it comes to our service needs. We've never had any issues while working with Alliance.
5.05 Raven Waynes
They are very helpful and provide excellent training.
5.05 Chris Scherrer
I like the say what they are going to do in the timeframe required.
5.05 Kristofer Allison
I like the quick response time with service work.
5.05 Melissa Seal
You guys are easy to work with and very reliable.
5.05 Dennis Thompson
They're very reliable to work with.
5.05 Sean Parker
We're very comfortable with our specific technician. I really like how responsive they are.
5.05 Pat McShane
5.05 Cy Williams
Everything has been going good".
5.05 Verified Buyer
They're really good to work with.
5.05 Ricky Clontz
The salesman was easy to work with, they had the equipment delivered quickly, and they were just a good vendor to do business with.
5.05 Joanna Rivers
They came out and took care of the service, and they did it for half the price that others would have charged us.
5.05 Jay Keller
5.05 Verified Buyer
From the 5 experiences I've had with Alliance, they're great to work with. They do services with us at different locations and I never hear anything negative from them.
5.05 Thomas Walton
For me, usually whoever is on site doing a job, if they are just fooling around, I make a mental note of that. I was very satisfied to see the workers from Alliance not mess around. They got the work done in a professional way and got in and out. They were quick with it and everything still works great with the fork lifts .
5.05 Verified Buyer
Everything has been running really smooth. I have no complaints.
5.05 Randy Burdette
They've been able to diagnose, fix and get us our parts very quick as soon as we call. We've had the same mechanic for 20 years now and he's great to work with.
5.05 Dawn Schenepf
I like the ease of contacting someone whenever I have questions on an order, It's easy to get in touch with them.
5.05 Verified Buyer
5.05 Reid Harrison
They do what they say they're going to and get the work done when they say they're going to.
5.05 Jimmy Young
The service was great! The guys were amazing and showed up right on time to fix the problem.
5.05 Verified Buyer
I barely remember all of the details on working with Alliance but I do know that the service on the fork lift worked out well and I didn't have any issues with it.
5.05 Verified Buyer
They've always been prompt and they have great customer service. It's always a good experience working with Alliance.
5.05 Verified Buyer
We are just starting to do business with them, and so far, the technicians have been doing a good job of servicing our equipment.
5.05 Matt Cronin
5.05 Sam Chick
You guys have been easy to work with".
5.05 Dave Rawles
They have done great".
5.05 Verified Buyer
All of the equipment is working great we are very happy with them".
5.05 Erick Velacez
Everything went great the forklift is working good".
5.05 Dominick J.
Alliance gets the work done in a timely manner.
5.05 Verified Buyer
They have good services.
5.05 Henrique Cogo
I think communication it's a little bit hard to communicate through a supervisor to a technician it would be better to communicate directly to the technician. Their technicians don't call before they come. Technicians come with no parts, or with parts but too late in the day. I see a lot of confusion when they make calls to supervisors instead of technicians. They are not sure when they will come back to finish work. I have done business with Alliance for 30 years".
5.05 David Siliney
Haven't run into any problems as of yet".
5.05 George Haughney
Bill has been very helpful. I've never had an issue working with Alliance Material.
5.05 Verified Buyer
We normally only buy a forklift every 20-30 years and everything has been great since purchasing.
5.05 John Davis
I've been nothing but happy with this company.
5.05 Robert Rosier
Everything went good".
5.05 Verified Buyer
As far as I know everything was perfect".
5.05 Verified Buyer
Never had to call back for anything".
5.05 Patrick Wright
My warehouse guy was having some problems trying to get a quote".
5.05 Joe Sciortina
They are the experts on the machines I own, and I wouldn't trust just anyone to service my equipment.
5.05 Verified Buyer
5.05 Verified Buyer
Our biggest concern is service.
5.05 Verified Buyer
The guys are good. Overall, I'm happy with them.
5.05 Mat Riggins
They've been dependable and prompt. We have had no problems.
5.05 Verified Buyer
They've always been great with us.
5.05 Todd Woody
It's just the ease and not having to worry.
5.05 Dean DePasquale
They have follow up when a repair is needed.
5.05 Verified Buyer
They keep our equipment running and provide quality service work.
5.05 Steve Poland
They are easy to work with, and are always competent.
5.05 Verified Buyer
We're always happy with our experiences with Alliance Material Handling.
5.05 Verified Buyer
We always recommend people to Alliance. Everything has worked out well.
5.05 Lee Walker
They take good care of us and answer my questions quickly.
5.05 Kenny Stuckey
Smooth operating equipment, the delivery was very on time, very prompt. Great doing business with them.
5.05 Verified Buyer
They did excellent work. We've had excellent experience with Steve.
5.05 Scott Wren
We haven't had any issues with them and they've been fair to us. The prices are good as well.
5.05 Lukas Garner
They are easy to work with.
5.05 Dennis Wechler
Everything is good and we never had a problem. Whenever I call the guys at Alliance, they're normally here on the same day of the call.
5.05 Mrs. Choi
Everything went very well.
5.05 Todd Vanosh
Everything was great! We actually went right back to work with you guys again. Wed highly recommend you to people we know.
5.05 Julio Casillas
Honestly, they do everything we ask them. We have no problems.
5.05 Verified Buyer
When I need something done they come back and fix it, they're great.
5.05 Wayne Geisbert
They had great service and I had no complaints on the forklift we bought. Everything was great! I would highly recommend them to anyone.
5.05 Kia Yates
my sales rep does a fantastic job. The quotes are always accurate and on time.
5.05 Jason Woodbury
they are always on time and responsive.
5.05 Lukas Garner
5.05 Lukas Garner
5.05 Carmen Hidalgo
5.05 Verified Buyer
They always do a good job.
5.05 Verified Buyer
no complaints to give at this time.
5.05 Verified Buyer
They provide excellent service.
5.05 Verified Buyer
They've always been responsive.
5.05 Verified Buyer
Eddie and everyone I worked with did a great job!
5.05 Verified Buyer
Personally, I would recommend them 10/10. But Im not allowed to advertise on the job. Overall, everything has been great with them. If an issue were to ever arise, they are super quick to come back and fix it.
5.05 Mark Lobley
They are easy to do business with and I have had no issues with them.
5.05 Harrison Meyer
Overall their technicians are amazingly responsive.
5.05 Verified Buyer
We ordered stone and got stone. They did what we asked them to do.
5.05 Verified Buyer
They tell us everything that they are doing for the service order. Always
5.05 Mike Bertram
When I call they respond quickly and their pricing is good.
5.05 Verified Buyer
They do a great job.
5.05 Rodney Malcom
great company to work with don't really have any complaints to give.
5.05 Verified Buyer
5.05 Harprett Singh
Everything worked out well and they are a good vendor to work with.
5.05 Matt Day
They make scheduling service a simple and easy process.
5.05 Raymond Zancan
They do good work on the equipment, and they are always there when we need them. I have recommended them to others.
5.05 Verified Buyer
The technicians know what they are doing, and everything worked out well.
5.05 Denell Williams
Haven't any issues and they do good work on our equipment.
5.05 Michael Wertz
5.05 Dennis Thompson
5.05 Joe Zhao
5.05 Tim Williams
5.05 Sam Gorgas
5.05 Mat Riggins
5.05 Verified Buyer
The buying process was easy and the equipment is of good quality.
5.05 Chris declined last name
They do a good job.
5.05 Melissa Seal
The technician is professional, helpful, and always does a great job.
5.05 Ricky Clontz
The sales team is great to work with and the equipment is great quality.
5.05 John Zajcevski
They do a great job. i have nothing to complain about!
5.05 Brian George
They do a great professional job!
5.05 Verified Buyer
Every time we do business with Allianace, they o a great job!
5.05 Verified Buyer
5.05 Mark Staley
They are very professional!
5.05 Robert Hayes
The guys are awesome. They take really good care of me!
5.05 Jourg Malcom
They do a good job for us all the time!
5.05 Bobby Brown
They show up quickly and do a great job!
5.05 Reid Hairson
They always to fantastic work for us!
5.05 Jason Woodbury
I have no complaints with Alliance! They are great!
5.05 Ken Dalla
They do a great job for us!
5.05 Andrew Hill
They are fantastic!
5.05 Thomas Walton
I have been doing business with Alliance for years. They are great!
5.05 Verified Buyer
They do a good job for us!
5.05 Harrison Meyer
I always enjoy working with Alliance!
5.05 Clint Richardson
5.05 Chris Touse
They are always helpful to us!
5.05 Dawn Schnepf
They have great customer service!
5.05 Jonathan Meyer
They are a very professional group of people!
5.05 Alan Peddicord
They always do a good job for us!
5.05 Jill Evans
They were extremely professional!
5.05 Mohamad El Tawekgi
they do an exceptional job for us every time!
5.05 Bill Collins
They service our whole company. They are great!
5.05 Verified Buyer
They area great company and the techs are extremely professional!
5.05 Aloma Miller
Great customer service from the rental staff!
5.05 Alex Curro
The techs are outstanding!
5.05 Jimmy Young
They are a very helpful company!
5.05 Pat Connelly
5.05 Winnie Ackerman
They are extremely helpful!
5.05 Shirley Thompson
A very professional company!
5.05 Andrew Adjei
They are very dependable!
5.05 Verified Buyer
They came and delivered our forklift.
5.05 Andrew Adjei
They are awesome!
5.05 Dean Depasquale
I have been working with them for over 10 years. They are great!
5.05 Verified Buyer
This was over the summer and everything went really well because I can't remember anything that went wrong.
5.05 Bryan Trice
Alliance is amazing.
5.05 Mike Weekley
Very professional!
5.05 Frank Perez
I never have no problems with Alliance!
5.05 Bruce Harmon
They do an incredible job!
5.05 Courtney Gregory
We have been using Alliance for years. We aren't going anywhere!
5.05 Linda Davison
They are fantastic!
5.05 Christopher Aiani
They are always professional!
5.05 Matt Cronin
They always do a great job!
5.05 Rob Miller
They are great!
5.05 Verified Buyer
5.05 Jennifer Spiasak
They are great!
5.05 Timothy Thornton
They do a fantastic job!
5.05 Kayla McCool
We are extremely pleased with Alliance!
5.05 Verified Buyer
5.05 Phil Hamilton
Very professional!
5.05 Matthew Hamilton
These guys do a tremendous job!
5.05 Tommy Walton
They are fantastic!
5.05 Angel Morfa
They do an outstanding job!
5.05 Brian Yawkey
Great company with great customer service!
5.05 Shawn Curro
They have great customer service.
5.05 Keller Agtestudier
They do an outstanding job!
5.05 Verified Buyer
5.05 Drew Libby
Always do a great job!
5.05 Verified Buyer
5.05 Michael Perrin
Very professional!
5.05 Verified Buyer
5.05 Verified Buyer
we are always pleased with Alliance!
5.05 Michael Stubblefield
Very pleasant people to work with.
5.05 Mike Casillas
They do a great professional job!
5.05 Tiff Edwards
We have worked for years and have never had any problems!
5.05 Aaron Duval
They treat us with great care!
5.05 Craig Hadley
They are very professional in their service!
5.05 Verified Buyer
5.05 Rhett Riddle
5.05 Kia Yates
They are awesome!
5.05 Paul Wockenfuss
They do a great job for me every time!
5.05 Lisa Harmon
They are great!
5.05 Ricardo Santiago
They are great!
5.05 Mark Lobley@ingka.ikea.com
They are great!
5.05 Steve Poland
They do an awesome job!
5.05 Verified Buyer
They are great!
5.05 Patrick Wright
They are fantastic!
5.05 Verified Buyer
We order from Alliance all the time, always get exactly what we need.
5.05 Verified Buyer
Everything was great.
5.05 Verified Buyer
We order from there quit a bit and everything always works out great.
5.05 Mike Chen
They were very professional.
5.05 Verified Buyer
Overall 10/10. I had a good experience.
5.05 Verified Buyer
The appearance looked really well as if it was brand new.
5.05 Verified Buyer
We received everything correctly in one shipment.
5.05 Verified Buyer
Everything was as expected with the new equipment and the customer service was great.
5.05 Verified Buyer
Order was processed pretty quickly and everything worked out great.
5.05 Verified Buyer
They are great!
5.05 Verified Buyer
They do a fantastic job!
5.05 Verified Buyer
They are a great company!
5.05 Verified Buyer
They are a great company!
5.05 Betty White
They are always professional; they do good work, and they are always willing to help us out.
5.05 Sylvia Daquioag
They do a great job!
5.05 Mike Schuyler
They are awesome
5.05 Tom Hite
Alliance does a great job for us every time!
5.05 Shawn O'Rouke
Everything thing has been fine. Great company!
5.05 Mackenzie V
They do a great job for us!
5.05 Scott Paige
Every time we need them they are there!
5.05 Verified Buyer
They're very personable and they do what they say they're going to do.
5.05 Verified Buyer
They've kept my forklift running for 25 years. They're very good a preventative maintenance.
5.05 Verified Buyer
They respond in a timely manner and they're easy to communicate with.
5.05 Verified Buyer
5.05 Jeff Bussink
Those guys do a great job! When I call they meet my needs!!
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Dwayne Coleman
Always ready to help!
5.05 Chris Bohrer
They do a great job!
5.05 Verified Buyer
They've serviced the machines in a timely manner.
5.05 Verified Buyer
The quotes are on point. The technicians are on point. I have no complaints.
5.05 Verified Buyer
They're pretty good. They have good knowledge and good customer service.
5.05 Verified Buyer
5.05 Steve Welch
Easy to work with them and they do good work on our equipment.
5.05 Verified Buyer
They are a dependable company.
5.05 Verified Buyer
5.05 Johnny Thompson
I have no complaints with Alliance. They are good!!
5.05 Verified Buyer
They're a very good company. We enjoy doing business with them.
5.05 Verified Buyer
They are knowledgeable and always hip the right parts.
5.05 Verified Buyer
They are easy to work with and the guys I work with are very helpful and knowledgeable.
5.05 Verified Buyer
5.05 Verified Buyer
Have no complaints a good vendor to work with.
5.05 Allen Bohrer
They have serviced our equipment for years, they do work and I haven't had any issues.
5.05 Verified Buyer
I've used them for years. They work on all my forklifts.
5.05 Karina Alarcon
They do a good job servicing our equipment and they are easy to work with.
5.05 Verified Buyer
It was real easy to schedule it.
5.05 Verified Buyer
To be honest with you,I couldn't get a rental from my usual dealer. I have two good friends that are techs with Alliance. I called Alliance, they got it to me in a couple of hours.
5.05 Verified Buyer
They're the dealer for the machine I have.
5.05 Brian Shows
They're very responsive. They're service department is great.
5.05 Michael Barker
They do great work on our equipment and they are easy to work and I have recommended them to others
5.05 Adrian Mobilia
Have no issues or complaints, use them for their services all the time.
5.05 Joe Zhao
I have been using them for years and it's always a good experience.
5.05 oscar woolsoncroft
Sales and customer service is good. They are very responsive when we call.
5.05 Verified Buyer
It wasn't a rental, it was a part for our forklift. But we didn't have issues.
5.05 Dave Rawles
It was great.
5.05 Verified Buyer
5.05 Verified Buyer
I would recommend them. Everything was pretty hands off and they handled everything.
5.05 Verified Buyer
Good pricing and good products.
5.05 Verified Buyer
5.05 Verified Buyer
Everything went very smoothly and they are very responsive to an issues we might have.
5.05 Sam Gorgas
Their response time is very good. If we have any questions the get back to us very quickly. The customer service is very good.
5.05 Verified Buyer
It's just the fact I can get parts from them and they're very helpful.
5.05 Kyle McLaughlin
These guys are great. They make every thing very easy for me.
5.05 Verified Buyer
They do a great job.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
I don't honestly know.
5.05 Verified Buyer
They've gone above and beyond to give good service.
5.05 Verified Buyer
They're just easy to work with. I call, they bring it.
5.05 Verified Buyer
The guy, Tom the technician, was very friendly and willing to help.
5.05 Verified Buyer
Overall, on time, good work and communication.
5.05 Verified Buyer
I like the fact that I can email them instead of having to call.
5.05 Verified Buyer
The main thing is that they've always shown up on time. Their responsiveness has been satisfactory.
5.05 Verified Buyer
They're very punctual.
5.05 Verified Buyer
5.05 Verified Buyer
We have a good relationship with them and they communicate very well with us.
5.05 Verified Buyer
I like having the consistent service by having a technician on sight every day.
5.05 Brian George
The response times are good and they are nearby so we can get our parts quickly. Plus they manage their service plan very well.
5.05 Verified Buyer
5.05 Wayne Broyles
5.05 Verified Buyer
5.05 Larry Brush
5.05 Verified Buyer
great customer service
5.05 Marty Jordon
They do good work on our equipment, easy to work with them, and would recommend them to others.
5.05 Verified Buyer
5.05 Verified Buyer
Great customer service
5.05 Verified Buyer
very professional
5.05 Verified Buyer
very Professional
5.05 Verified Buyer
Product in stock
5.05 Verified Buyer
Product Availability
5.05 Verified Buyer
very professional
5.05 Verified Buyer
very professional
5.05 Verified Buyer
Great Customer Service
5.05 Verified Buyer
timely service
5.05 Verified Buyer
ease of ordering
5.05 Verified Buyer
timely service
5.05 Verified Buyer
very professional
5.05 Verified Buyer
Timely service
5.05 Verified Buyer
parts availability
5.05 Verified Buyer
Technician was informative and professional
5.05 Verified Buyer
We are very pleased with their work and we use them all the time.
5.05 Keller Agtestudier
They are easy to work with and they do good work on our equipment.
5.05 Verified Buyer
As far as sales, they're easy to deal with.
5.05 Verified Buyer
In a nutshell, I had a major issue with a used forklift I bought with them, they stepped in and resolved the issue.
5.05 Verified Buyer
very competent crew
5.05 Verified Buyer
product was in stock
5.05 Verified Buyer
5.05 Verified Buyer
great expertise
5.05 Verified Buyer
They Communicate very well.
5.05 Lan Tran
I have no complaints they take good care of us and make sure that we are happy with the services they provide.
5.05 Verified Buyer
They are easy to work with and it's always a good experience.
5.05 Glenn Turner
Have no problems or issues with them, they do good work on our equipment, and the communication was great
5.05 Verified Buyer
Would recommend them and we have no complaints.
5.05 Amanda Pasko
Alliance has very knowledgeable technicians, and employees have great experience. They do a great job interacting with our team.
5.05 Marc Winans
Have recommended them to others, they easy to work with and always helpful.
5.05 Aaron Fultz
They are easy to work with and they are always helpful and professional.
5.05 Robert Scherrer
They do good work on our equipment and I have no complaints.
5.05 Tim Williams
They're courteous and they aren't afraid to answer a question.
5.05 Verified Buyer
Everything worked out well and I have no complaints.
5.05 Todd Hicksonbot
It's always a good experience working with them.
5.05 Ricardo Santiago
They had what we needed, shipped it to us quickly and I don't have any issues or problems with their service.
5.05 Eric Grim
They had the equipment in stock and we have been using them for a while now and have no complaints.
5.05 Larry Brush
I like them, they are easy to work with and technicians do a good job.
5.05 David Privavo
Everything worked out well and the technicians are good at what they do.
5.05 Verified Buyer
They're just easy to deal with, we've been dealing with them for years.
5.05 Verified Buyer
The warehouse guys were very happy with the technician and his work.
5.05 Dwayne Coleman
We have gotten our products quickly and had no issues with Alliance Material Handling.
5.05 Victoria McCool
They have competitive pricing, the ease of working with them and we haven't had any issues with them.
5.05 Shawn O'Rourke
It's always a good experience with them and we haven't had any issues.
5.05 Ed Loveless
They do good work on our equipment and they have been good to us, and I have recommended them to others.
5.05 Verified Buyer
They did a good job and completed the work quickly.
5.05 Steve Hapgood
They do really good work on our equipment, it's just easy to work with them.
5.05 Verified Buyer
the machine was in good condition and worked well.
5.05 Verified Buyer
They are very easy to work with and The customer service is excellent.
5.05 Robert Link
They do good work on our equipment and they're always available when we have work that needs to be done.
5.05 Lenn Casey
The service was well done, they were very detailed and there were no hiccups.
5.05 Verified Buyer
I like how when we scheduled service they arrive on time and the are very clear on the the service that needs to be done.
5.05 Chris Gormley
They went out of their way to find a technician for us quickly and they helped us out when we were in a bind.
5.05 Verified Buyer
The technician's knowledge and experience is very good.
5.05 Verified Buyer
We could only use the machine a few hours until it broke down. When they came out they found it was overflowing oil. So much so that they came and picked it up and took it back on 2/7. I have not gotten and update on the machine yet.
5.05 Bill Overton
They do a good job and we have no issues or complaints.
5.05 Bill Hodge
We have used them for 9-10 years and we have never had an issue with them. It's always a good experience and we are happy with their services.
5.05 Verified Buyer
Everything is good
5.05 Verified Buyer
Everything was good
5.05 Verified Buyer
Everything was okay
5.05 Verified Buyer
They are always professional and they make sure we have what we need, and we have no complaints.
5.05 Verified Buyer
They do a good job on our equipment.
5.05 Brian Yawkey
They do a good job on our equipment, it's easy to work with them and they are always professional.
5.05 Verified Buyer
Everything is alright overall but some issues with receiving invoices in a timely manner
5.05 Verified Buyer
Everything was good
5.05 Debbie Lack Hanner
They are easy to work with and the guys haven't complained about anything so everything is going well with us.
5.05 Verified Buyer
Everything was okay
5.05 Verified Buyer
They do good work and they take good care of our needs.
5.05 Verified Buyer
Everything was okay
5.05 Crystal Myers
They do a good job, they work quickly and they are always professional.
5.05 Verified Buyer
5.05 Danny Miller
Alliance Material handling has friendly and helpful staff.
5.05 Verified Buyer
They were quick to respond and set up the service quickly.
5.05 Mary Cussner
5.05 Verified Buyer
Everything went okay. We finally don't have to worry so much about Covid and they did great
5.05 Verified Buyer
Everything was exceptional
5.05 Verified Buyer
Keith, the technician, is very professional. I have worked with him for some time and I have confidence in his abilities.
5.05 Verified Buyer
We've never had any issues with them.
5.05 Mike Bertram
5.05 Verified Buyer
Everything is great, we call them and they come out and fix it.
5.05 Verified Buyer
I was happy with everything.
5.05 Verified Buyer
They are very responsive, they get back with me quickly.
5.05 Verified Buyer
They are very responsive when we call and the girls in the office are very nice.
5.05 Verified Buyer
The Communication is straight forward and and the work invoices are detailed and easy the read. They do a good overall job.
5.05 Verified Buyer
They are easy to contact and order parts.
5.05 Verified Buyer
They took the time to listen and explain the issues with the lift and did a complete detailed inspection of the machine.
5.05 Verified Buyer
They get us the parts we need and email us to make sure they are the correct parts.
5.05 Verified Buyer
They are good guys and they do really good work. Alliance cost a lot less than other companies.
5.05 Verified Buyer
They really did a great job. They were very polite, helpful and very professional.
5.05 Verified Buyer
It was great
5.05 Verified Buyer
5.05 Verified Buyer
It was great I just called and they got me the part I needed. I have already recommended them.
5.05 Verified Buyer
5.05 Verified Buyer
They are very easy to work with. We just call them up and they quickly deliver the equipment. a lot smoother than other companies we have dealt with.
5.05 Verified Buyer
They easy to work with. They get us parts quickly and they have what we need in stock.
5.05 Verified Buyer
They have a fast turnaround time on service.
5.05 Verified Buyer
5.05 Verified Buyer
This was our first time using Alliance and the booking over the phone was easy and they did a good job.
5.05 Verified Buyer
I like that I can email them and they respond quickly with pricing and availability.
5.05 Verified Buyer
It is a pretty seamless process and they are easy to work with.
5.05 Verified Buyer
We were recommended to them and so far they have done a good job. The service is very clear and straight forward.
5.05 Verified Buyer
They are prompt and respond to me right away. They come out and preform the service quickly.
5.05 Verified Buyer
They've not bothered us. They stay out of our way.
5.05 Verified Buyer
They very good at customer service and they are very responsive in answering and questions I have.
5.05 Verified Buyer
We have a program set up through Alliance Material Handling where we always have the parts we need.
5.05 Verified Buyer
They are friendly and informative. They are very flexible and The pricing is reasonable.
5.05 Verified Buyer
I have a great relationship Mike. He is very helpful and does a great job.
5.05 Verified Buyer
5.05 Verified Buyer
The technician was very good. He understood the equipment and had a very good demeanor. He really wanted to help us be successful and I felt he was part team. Service was excellent.
5.05 Verified Buyer
It does the job for us.
5.05 Verified Buyer
They stay in touch with me on a regular basis.
5.05 Verified Buyer
I think they're very competitive and seem to want to have people order their stuff.
5.05 Andrew Adjei
They're very professional. They explain exactly what they're doing.
5.05 Verified Buyer
We've ordered pieces of equipment that are extremely overdue, so they are servicing our current equipment, maintaining it until the new equipment arrives. They've gone above and beyond to help us.
5.05 Verified Buyer
The customer service, response time, just all around good people. Especially Anita, she's awesome.
5.05 Samuel Gorgas
They communicate well and the response time is very good. I can always depend on Alliance.
5.05 Verified Buyer
Our service rep is very responsive. He gets right back to me. Jordan Zeitler does a really good job.
5.05 Verified Buyer
Their response time is usually pretty good.
5.05 Verified Buyer
They've been easy to work with. It's the same machine we've had for a while. We just renewed the contract.
5.05 Larry Patrick
They're here when I need them. When I call them, they're here. The response is quick and they do good work.
5.05 Verified Buyer
It was easy and quick to get them out here to repair the equipment.
5.05 Verified Buyer
The technician was pretty flexible with my schedule. He was very knowledgeable and did a good job communicated with me on the repairs.
5.05 Verified Buyer
They are responsive and reliable.
5.05 Verified Buyer
Everything went well. The equipment was on time and worked well.
5.05 Verified Buyer
They are easy work with and they are forthcoming on information to keep our forklifts operating.
5.05 Verified Buyer
The technician that was sent our was super knowledgeable and worked quickly to repair the equipment.
5.05 Verified Buyer
It's just easy. They're very knowledgeable.
5.05 Amanda Pasko
The technician is very familiar with our equipment. He's been working on our equipment for a decade. He's very knowledgeable.
5.05 Sterling Dixon
We've had no problems with them.
5.05 Verified Buyer
They play off like a smaller company would. They take care of the things that need to be done.
5.05 Verified Buyer
I love Bill. He's very easy to work with and very personable. He deserves a raise.
5.05 Stephanie Shultis
They're responsive and their pricing is very competitive.
5.05 Verified Buyer
They're prompt when they say they're going to be there. They're patient. We have a good relationship with them.
5.05 Sandy Proctor
They were totally awesome.
5.05 Larry Bruch
They are responsive and Jerry, the technician, is very good.
5.05 Banner Samuelson
It was a good experience. Jordan the salesman was good to work with.
5.05 Dan Lewis
I like their response when I call for emergency service.
5.05 Craig Curtin
Their office kept us informed about what was going on. I thought that was great customer service.
5.05 Brandon Clements
I'd recommend them in a heartbeat.
5.05 Joe Bankard
They actually are very knowledgeable about all types of equipment, not just their equipment.
5.05 Verified Buyer
They do a very good job with servicing our equipment, it's easy to work with them and they are professional.
5.05 Mike Rutt
They're knowledgeable and professional, their communication is great, and they do good work.
5.05 Darnell Washington
They provided a quick response and the tech was very knowledgeable.
5.05 Verified Buyer
They're a fellow Crown dealer. We deal with them all the time.
5.05 Verified Buyer
They're just easy to work with.
5.05 Verified Buyer
They communicate well.
5.05 Verified Buyer
They are professional and they are knowledgeable about their work.
5.05 Jonathan Worman
5.05 Rick Mefford
Alliance material handling has great service, good knowledge of staff and they're expedient.
5.05 Verified Buyer
They get to the job when they say they're going to.
5.05 Becca Howard
They are professional, easy to work with and they had what we needed in stock.
5.05 George Davison
Their service is great. Everyone I've spoken to has been helpful, understanding, and knowledgeable.
5.05 Verified Buyer
They deliver quickly, are easy to place orders and they are professional.
5.05 John Cox
Everything worked out great have no complaints and it's easy to work with them.
5.05 Verified Buyer
We have always had great experiences with the technicians at Alliance Material Handling. Chris from Jessup Maryland does great service work.
5.05 Gary Hensley
Alliance had what I needed.
5.05 Dean Depasquale
They show up when they tell me they're going to be here.
5.05 Verified Buyer
Everything is good with them, they had what we needed and got it delivered to us quickly.
5.05 Verified Buyer
The dependability is great.
5.05 Lisa Rogers
We love Alliance. Been working with them for years now and actually in the process of purchasing some more equipment.
5.05 Verified Buyer
Everything went smoothly, would purchase again.
5.05 Billy Clements
I haven't had any issues.
5.05 George D.
I mean if we hadn't spoke to you or had any complaints then there isn't any issues.
5.05 Verified Buyer
We had no issues with the piece of equipment. Everything worked just fine.
5.05 Denny Dixon
Oh Alliance does a excellent job. We have absolutely no issues.
5.05 Verified Buyer
Everything is great with Alliance. No complaints or issues on our end.
5.05 Verified Buyer
They come out promptly and they do good work.
5.05 Dave Strevig
Everything went really well. Rental worked good.
5.05 Dennis Thompson
They are quick to respond and parts are readily availabile.
5.05 Verified Buyer
The parts guy was very helpful finding me the part and getting it to me the next day.
5.05 Michael Wertz
I do not remember the last time they came out but as a company overall they do a good job.
5.05 Verified Buyer
It was great if we need you again we'll call you
5.05 Verified Buyer
They come out and repair the equipment quickly.
5.05 Verified Buyer
I call them and they respond quickly and get our equipment back up and running fast. They are very easy to work with.
5.05 Brian Thompson
I like the ease of the service and their competence. Their emergency service has been prompt and competent.
5.05 Verified Buyer
Once the technician arrived he was able to assess the problem and estimate how long it would take to do the repair. It was a smooth and seamless operation.
5.05 Verified Buyer
They keep all of our equipment working with very little down time.
5.05 Verified Buyer
I've been working with them for a while, they do a good job.
5.05 Nick Skurski
They're friendly, cost effective, flexible, and organized.
5.05 Kayla Esteppe
They're just easy to work with.
5.05 Verified Buyer
They're just easy going. They're great. They show up and do their job. I don't have any problems with them whatsoever.
5.05 Verified Buyer
Everything is always good with Alliance.
5.05 Eddie McAllister
They're just easy to order parts from.
5.05 Verified Buyer
The sales rep came out and gave me a number of examples of what might fit my needs. He walked me through my options and helped me pick out the the best machine for my needs.
5.05 Verified Buyer
They are very easy to work with and have good service.
5.05 Verified Buyer
They are very responsive. Our company really relies on AMH and they do a good job acting as a partner to help us keep running.
5.05 Verified Buyer
I can get a hold of service right away. Kevin is very responsive.
5.05 Selena Harris
I've never had any repeat issues, they repair things right the first time.
5.05 Verified Buyer
They're always good at answering the phone, they help me out when I need it.
5.05 Paula Weekley
They are very knowledgeable and the Customer Service is great.
5.05 Patricia Pienta
5.05 Carlos Longo
5.05 Verified Buyer
We have used them for a while and they do good services on our equipment. We have no issues with them.
5.05 Samuel Gorgas
No issues at all. The guy who comes out is always on time and does a great job as well
5.05 Scott Wren
Every time they come for service, it is always professional and they don't take long at all.
5.05 Beth Wilson
Super easy to work with.
5.05 Verified Buyer
They do a job servicing our fork lifts.
5.05 Verified Buyer
They give us no hassle.
5.05 Verified Buyer
Easy to work with them, they are helpful and professional.
5.05 Verified Buyer
Happy with their service, easy to work with.
5.05 Verified Buyer
They do a good job, they are easy to work with and they're always professional.
5.05 Verified Buyer
They were honest, quick and no b.s.. Everything was cut and dried. They delivered when they said they would.
5.05 Verified Buyer
They've been honest, timely, and thorough.
5.05 Verified Buyer
They have what we need and we have no issues or complaints.
5.05 Verified Buyer
Good Equipment, prices for Crown are great
5.05 Verified Buyer
5.05 Verified Buyer
Overall satisfaction with the company
5.05 Verified Buyer
The sales guy was really good - Jordan - responsive and honest
5.05 Verified Buyer
They've been very responsive. They come out to service my fork lifts without my having to call them.
5.05 Verified Buyer
Very happy with them, have no complaints.
5.05 Verified Buyer
They did a really great job getting the guys recertified on the fork lift class.
5.05 Verified Buyer
The sales rep followed up on a continuous basis.
5.05 Verified Buyer
They were able to answer our questions and provide competitive pricing. They asked us about our needs.
5.05 Verified Buyer
When I call, they actually come out and fix the problem, unlike other companies we've used in the past who didn't get things fixed until the 2nd or 3rd trip.
5.05 Verified Buyer
They're were great to work with.
5.05 Verified Buyer
Bruce is great. He's responsive and he fixed it, Everything went swimmingly.
5.05 Verified Buyer
I like their responsiveness.
5.05 Verified Buyer
They were very friendly. They go the extra mile.
5.05 Verified Buyer
Been excellent, responsive, and thorough
5.05 Verified Buyer
They do a good job, they are easy to work with and haven't had any issues with them.
5.05 Verified Buyer
I've been dealing with them for over 10 years. George Waylin is the ultimate. He's done a great job for us.
5.05 Verified Buyer
The customer service is pretty decent. They're respectful and clean up behind themselves.
5.05 Verified Buyer
The ease of the working relationship. It's perfect.
5.05 Verified Buyer
They provide good service and that's all I ask.
5.05 Verified Buyer
They do a good job with services our equipment, have no complaints.
5.05 Verified Buyer
They come we need them. They're pretty responsive.
5.05 Verified Buyer
everything went well
5.05 Verified Buyer
They rapid response to service the service request and complete the job quickly.
5.05 Verified Buyer
Everything is great. They guys do a great job.
5.05 Verified Buyer
They do everything well.
4.05 Babacar Dia
Overall, Alliance does excellent work for us and is easy to deal with.
4.05 Verified Buyer
4.05 Verified Buyer
Id recommend them because they were very responsive in resolving our issues.
4.05 Verified Buyer
I haven't had any issues working with Alliance.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
I haven't had many experiences with Alliance yet, but the ones I've had have been great.
4.05 Kait McCartney
They've always been easy to do business with.
4.05 Eddie Gunn
Our salesman, Jordan, is a pleasure to work with and always takes excellent care of us.
4.05 Tim Silbaugh
4.05 Robert Brown
Everything went smoothly, and they always take great care of us.
4.05 Gary Jones
I've been working with Valley for years, and they've never let me down.
4.05 Verified Buyer
4.05 Verified Buyer
They're quite responsive.
4.05 Verified Buyer
They charged reasonable prices for the work they performed for us. We needed two overhead doors for a construction job, and everything worked out.
4.05 Chris Richard
Bruce takes care of all my needs with accuracy and friendliness.
4.05 Verified Buyer
We have consistently had excellent experiences.
4.05 Verified Buyer
4.05 Verified Buyer
Alliance will send a tech out the same day if we have an issue. They complete the job quickly and accurately.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They have always given good service.
4.05 Verified Buyer
The Alliance team handles our needs well, and when mistakes are made, they take responsibility and compensate us.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They get here pretty quickly.
4.05 Verified Buyer
They arrive on time and communicate effectively with me. Nick does a good job.
4.05 Verified Buyer
I have a good relationship with my account manager, John. He does a good job. Alliance has been very flexible with us.
4.05 Verified Buyer
It was good. It was fast and easy.
4.05 Verified Buyer
We've never had any issues working with Alliance. Anytime we need anything, they take care of us with speed and accuracy.
4.05 Verified Buyer
So far, Alliance has done a great job. We are still building the relationship, but I have no complaints.
4.05 Brian Broyles
Our guys and I love the new machine, and they provided us with good service.
4.05 Verified Buyer
They have a large selection of parts available.
4.05 Verified Buyer
They are easy to work with and receptive to our requests.
4.05 Verified Buyer
4.05 Verified Buyer
They provide good service on an adequate timeline.
4.05 Verified Buyer
Our technician was great and
quickly resolved the issue.
4.05 Verified Buyer
Their sales guys are knowledgeable and helpful.
4.05 Verified Buyer
Valley offers durable equipment at a reasonable price.
4.05 Anthony Chiovitti
We experienced a few issues in the past but they were resolved promptly.
4.05 Verified Buyer
4.05 Verified Buyer
They're pretty quick with their service.
4.05 Verified Buyer
4.05 Verified Buyer
I like the promptness of the service.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They are reliable and easy to work with. I enjoy doing business with the people at Alliance.
4.05 Anthony Romano
Valley Industrial is very knowledgeable about its business, and everyone there is super helpful and friendly.
4.05 Verified Buyer
4.05 Verified Buyer
They perform excellent work and are always doing the best they can. I haven't had any bad experiences when working with Alliance.
4.05 Josh Bohlman
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 David Farmer
We haven't had any issues when working with Alliance. They take good care of us and make it an easy process.
4.05 Verified Buyer
4.05 Herb Dennis
They were easy to work with and reliable. They were good communicators and tried their best to help us in any way they could.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
We recently had a large job that required a lot of supplies and a dependable supplier. We were fortunate to find a company that had a decent selection of quality supplies and multiple offerings for supply chain materials. They were able to provide us with everything we needed at a reasonable price.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
I am also a material handling distributor, but Alliance has helped us when we didn't have inventory in stock.
4.05 Verified Buyer
They are very responsive and provide good service. They have a great sales rep named John who always takes great care of me.
4.05 Verified Buyer
This was for a simple oil change, and the next thing I knew, the engine exploded. I was in disbelief. They said they would come pick my boom lift up, and take it to their shop. That was over a week ago, and they still havent shown up.
4.05 Keith Kerens
I recently had an issue with one of our forklifts. Valley Industrial Trucks came out twice in the same day to fix the problem. Thats the kind of service that keeps us coming back.
4.05 Verified Buyer
They are a great company to work with, and their products are top-notch. Their customer service is great, too. However, they sometimes have to wait a bit to receive parts and aren't always as responsive as I would like.
4.05 Peter Wekenmann
Alliance Material Handling works on all our machines. We use them all the time. Theyre very professional and weve had no issues. Our account representative, Grant Reid, is also responsive and gets back to us right away. He is a pleasure to work with and is always helping us with kindness.
4.05 Verified Buyer
Valley Industrial Trucks is a good company with responsive staff, but they need to hire more people.
4.05 Verified Buyer
Their equipment breaks down more frequently than other companies. The bright side is they get everything fixed quickly and with accuracy. They are always willing to help us keep our downtime to a minimum.
4.05 Verified Buyer
We don't have much interaction with Alliance, and when we do it is always a smooth process.
4.05 Verified Buyer
Their availability is always great for us. It is easy to get our equipment serviced.
4.05 Verified Buyer
We have been using Valley for years. They've always been reliable and friendly.
4.05 Verified Buyer
We have never had any issues with Valley. Their equipment, service, and parts are all very reliable.
4.05 Verified Buyer
Alliance does a great job honoring our contract with them. They are always on time and extremely respectful of our operations.
4.05 Chris Richard
Whenever I need anything from Alliance, I call their sales team up and it's readily available. They are good to work with in every department.
4.05 Verified Buyer
Valley does a good job but Clark's forklifts are the issues. The forklifts are junk. We had every single one get worked on so far. There were all kinds of issues. The skid plates fell off, the tire came off of one and the other one leaks. I was able to get someone to come out and fix it but I'm still waiting on parts for three of them that are still down.
4.05 Verified Buyer
The shelving hasn't been installed yet but we're very happy with what we see and dealt with so far. We want to get it paid but we're on a 30 day term. Hopefully you guys will get the payment by Monday, May 13th. Everyone was very nice to work with as well. The gentleman Jordan Zeitler out of Maryland was very responsive and friendly to work with too.
4.05 David Mong
They're pretty easy to work with, and quick to get here. The machines good. If it breaks they come in really quick to fix it. We had an issue when we first got it where a cylinder broke and they got us a replacement machine right away. The rental staff seems to be great, there's no issues there.
4.05 Verified Buyer
Alliance has never let us down.
4.05 Verified Buyer
Alliance is super easy to work with. They have a knowledgeable crew and have resolved any hiccups we have had.
4.05 Verified Buyer
There are two people, Ralph and someone else he works with. I apologize that I'm forgetting his name. They are great to work with. They get the work done in a timely manner and give me no reason to complain.
4.05 Dave L.
They've always done a good job for us.
4.05 Verified Buyer
Alliance is a little pricey but they make up for it with their customer service. We received a forklift that had a bent cylinder and they brought another lift the same day.
4.05 Eric Griffin
Alliance has prompt and reliable service. The knowledge they possess is extremely helpful to our business.
4.05 Verified Buyer
Alliance does well in every aspect. The technicians and sales teams are very knowledgeable. My last experience was not that great. Alliance had to order a piece of equipment from another dealer and they ordered the wrong one. I am still waiting on my equipment. They have made up for their mistake so I won't hold that against them.
4.05 Verified Buyer
Our old technician was always 100% on his game. The new techs do not seem to have as much knowledge. I also don't like being charged for travel time from the tech's homes instead of from the Alliance location.
4.05 Verified Buyer
Because of the ease of doing business with them. I think they do a job overall.
4.05 Verified Buyer
The technician, Eddie, who works on all of our equipment is amazing. Their service is always 5 out of 5 stars. The accounting side is not as well-oiled as the service side. I know there has been pain on the accounting side of things.
4.05 Verified Buyer
They have always provided us with great service.
4.05 Verified Buyer
Richard was a very nice and knowledgeable guy. I'm still waiting for the preventative maintenance phone call though. Overall, we've had a positive experience with Alliance but I was told by my boss to look other places because your prices are too high.
4.05 Chris Chen
We have a great working relationship and the work they do is above all.
4.05 Verified Buyer
I haven't used any other company. The guys they send out do an amazing job. Alliance has been a pleasure to do business with.
4.05 Verified Buyer
The battery on the new machine keeps going out. I have not contacted them about that. Our delivery time ended up being around 6 months, which set us back a little. Communication was lacking on their end.
4.05 Verified Buyer
We find it difficult to schedule services. Once we can get someone on site, everything is fine, but scheduling service times is incredibly difficult.
4.05 Verified Buyer
I called for service work twice but never got a callback. There was no communication until I called a higher-up contact. They gave me a temporary fix but now my machine is back being serviced and it's costing me more money. The delivery driver is the best guy in the world.
4.05 Scott Henderson
They did what they said they would. The guy who came out had good communication.
4.05 Verified Buyer
4.05 Verified Buyer
I think you guys are easy enough to work with.
4.05 Chris Richard
We use an array of vendors but Alliance stands above the rest.
4.05 Eric Griffin
They are very dependable, responsive and they do great work. We've had no issues with their work. The techs are very knowledgeable too.
4.05 Verified Buyer
There were some issues with the service/rental invoices but it has been resolved and I want to say it was due to a high turnover and new people training but overall, they are great to work with.
4.05 Paul Hash
I have never had a problem with you guys.
4.05 Nate Harvey
The service technicians know what they're doing once they arrive on site. They're very knowledgeable.
4.05 Verified Buyer
Their pricing is a lot higher than other vendors. Also, when my equipment is in for service I am unable to get a rental replacement.
4.05 Verified Buyer
I had a brand new lift that I thought I was going to get but it ended up on backorder and the rental we got was a little expensive.
4.05 Verified Buyer
I'm sure the field work was good or the guys would have complained".
4.05 Verified Buyer
As far as I know everything went just fine".
4.05 Verified Buyer
It is a pleasure doing business".
4.05 Verified Buyer
It was ideal".
4.05 Verified Buyer
It's their response, their cooperation.
4.05 Verified Buyer
They've been flexible the entire time.
4.05 Verified Buyer
They've just provided the service and products requested, there's not a lot of drama.
4.05 Verified Buyer
$890 dispatch fee was quite a lot for the initial diagnostic.
4.05 Ryan Tran
I like the clear communication.
4.05 Verified Buyer
They're prompt and usually pretty knowledgeable.
4.05 Verified Buyer
Bruce, the salesman, did a good job, he stayed on top of things.
4.05 Verified Buyer
The technician that does our work is trustworthy and reliable.
4.05 Ed Pulliam
4.05 Bobbie Stiltner
4.05 Verified Buyer
Were both in the same business and they have been good so far.
4.05 John Woolsoncroft
I just don't recommend places to anybody.
4.05 Larry Brush
4.05 David Privavo
4.05 Pat McShane
4.05 Chris Richard
We've always had good experiences working with AMH.
4.05 Verified Buyer
The sales team is great to work with. However, we have 6 machines down right now and we are experiencing difficulty with getting them serviced. There are a lot of new service technicians and they are hard to get a hold of. We are having to reach out to them multiple times to get responses. I'm very frustrated right now and would like to get a resolution to this.
4.05 Verified Buyer
4.05 Rodney Crouch
Overall they do a great job!
4.05 Daniel Stewart
They are dependable!
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Paul Hash
They are awesome group of people!
4.05 Donna Roundtree
They are very reliable!
4.05 Verified Buyer
4.05 Dan Lewis
I purchased a new lift from Alliance but needed to rent one in the meantime. Alliance refused to give me a discount on the rental and the delivery time on the new lift was very long.
4.05 Ryan Tran
They do a good job!
4.05 Oscar Woolsoncroft
They are great!
4.05 Rick Gallagher
Their rental staff is great!
4.05 Verified Buyer
They do alright
4.05 Erick Overton
They do a great job!
4.05 Verified Buyer
They're near us and they come when we call them.
4.05 Verified Buyer
I haven't had any issues in the past.
4.05 Robert Link
Every time I call them they do a great job!
4.05 Verified Buyer
4.05 Verified Buyer
They take care of us in timely fashion.
4.05 Hyosik Shin
They are a very professional company.
4.05 Verified Buyer
4.05 Verified Buyer
They've done well.
4.05 Verified Buyer
They've just had the parts.
4.05 Verified Buyer
We are very close to them, just a couple of minutes drive in the same neighborhood.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
quick response when we call for service
4.05 Verified Buyer
First time using Alliance. Good company
4.05 Naresha Patel
They are easy to work with and they do service work on our equipment.
4.05 Verified Buyer
We've had no problems.That's what matters.
4.05 Verified Buyer
They do good work on my equipment.
4.05 Verified Buyer
Alliance gets the equipment to us fast. However, the invoices are not always correct.
4.05 Robert Griffin
Delays and prices.
4.05 Verified Buyer
The representative was good but he didn't mention the delivery fee.
4.05 Verified Buyer
We buy products fromand and occasionally rent equipment. They do a good job.
4.05 Verified Buyer
This was the first time we've used them.
4.05 Verified Buyer
4.05 Pat McShane
4.05 Verified Buyer
For the most part everything was alright
4.05 Verified Buyer
Responsiveness. They repair equipment on time.
4.05 Daniel Stewart, Jr.
Overall, it was a nice experience.
4.05 Verified Buyer
Eddie in the service and Roger Hisey do a great job. They really helped us with the service work and the invoicing.
4.05 Verified Buyer
They are good at finding equipment and options for our business needs.
4.05 Verified Buyer
They came out quickly.
4.05 Verified Buyer
4.05 Dave Rawles
They're pretty easy to talk to. They're pretty good at making what you need happen.
4.05 Allison Lones
Our service tech is very competent. Overall, he's very easy to work with and pleasant.
4.05 Verified Buyer
I guess they've been available when we need them.
4.05 Verified Buyer
When the technician was actually here, he worked quickly.
4.05 Verified Buyer
They arrive on time and are easy to work with.
4.05 Verified Buyer
The sales rep was really great. He was responsive. The back end needed some work.
4.05 Verified Buyer
They're competent parts people.
4.05 Kim Reid
I like their on time service. If I have a problem they're here immediately.
4.05 Verified Buyer
They respond quickly.
4.05 Verified Buyer
The salesmen are very nice and willing to listen.
4.05 Verified Buyer
I like the product.
4.05 David Morris
They're very accommodating. Whenever we have issues,they work with us.
4.05 Nick Hawks
We bought a forklift from them. They've always been on time with scheduled maintenance.
4.05 Verified Buyer
I think our sales rep, Anita, is very good.
4.05 Verified Buyer
I don't know how to answer that.
4.05 Verified Buyer
They're very flexible when they come to the warehouse.
4.05 Brent Roundtree
Our technician Marvin is very proficient in repairing and maintaining our equipment. He is easy to work with and is very friendly.
4.05 Wilfredo Thompson
4.05 Verified Buyer
They answer the phone when we call.
4.05 Verified Buyer
I would recommend them to our customers if needed. They're a competitor.
4.05 Verified Buyer
They generally show up when they say they will, and they fix it right the first time.
4.05 Verified Buyer
I love Lamont, he bends over backwards for me but I really need that piece of equipment fixed.
4.05 Verified Buyer
Had discrepancies with billing in the past but overall happy with Alliance
4.05 Verified Buyer
I don't want to answer those questions. I don't want to spend more time on this.
4.05 Verified Buyer
4.05 Verified Buyer
That wasn't a rental, that was an ongoing 2 year lease that's coming to an end."

"They've been very responsive.
4.05 Verified Buyer
I like their response time and their knowledgeable technicians.
4.05 Verified Buyer
the service calls and products are really good, it's just the call back time what I have an issue with.
4.05 Verified Buyer
They were pleasant and check out the machine as requested.
4.05 Verified Buyer
They are very easy to work with.
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
They're good to work with but they'll come out and fix stuff sometimes and they have to come back. They don't always do the job right the first time, there will still be leaks they say they fixed and things like that. It's just very inconvenient for them to have to come back multiple times. Or, they don't have the part and leave the machine torn apart while they wait. Where, sometimes that's not originally a major breakdown and I could have used the machine in the meantime but can't because they've left it torn up while the part comes in.
3.05 Tim Byrne
The work that they actually did was fine. Although, they missed a major issue that, had I known about it, I probably wouldn't have any work done. Once I got the unit back, it sat for a couple weeks before we used it. We then drove it and it was making a loud noise and now they took it back and are telling me I have to replace the transmission, which they're in the process of doing now. Had I known it was going to need a transmission, I would have scrapped it and not gotten any work done. But, since I already had the other work done, now there's too much money into it to scrap it out.
3.05 Verified Buyer
Alliance took a while to let me know when my part was going to come in. I called three times before receiving a response. When they came out, the wrong part had been sent with the technician. He went ahead and took the cylinder off, thinking he would be back later in the morning or afternoon. They sent him on another call and no one else showed up. We could not use the machine at all. We ended having to up rent one, which was even more money. When they finally responded they were scheduled to be here on a Monday and did not arrive until late Friday afternoon. Their responsiveness is terrible when it comes to dispatching and scheduling. If they would have let me know what was going on, I wouldn't be disappointed. Their technicians are amazing though. Anytime they work on anything of ours they do a wonderful job.
3.05 Verified Buyer
They are hard to get parts from since Covid.
3.05 Verified Buyer
While I like the services provided by Alliance, the turnaround times for repairs have not been great.
3.05 Clarence Richardson
3.05 Verified Buyer
Alliance sent me an invoice of $1,400.00 for the forklift training with two people. To my knowledge, the sales rep said it was $200 for two people to be trained. Now, they said they misspoke once it was brought to their attention but wants me to pay $400.00. I'm still waiting for a response from my follow-up on Friday too. We want to send more people out for training but not if it's $1,400.00. Aside from that, Alliance Material has been well to work with.
3.05 Verified Buyer
Their technician didn't have the knowledge to troubleshoot the problems.
3.05 Verified Buyer
There is a lack of communication between technicians and it is difficult to have people come out to look at our equipment.
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
They hardly call back.
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
They're extremely expensive.
3.05 Verified Buyer
I ordered a brand new forklift well over a year ago and the delivery time keeps getting pushed back.
3.05 Verified Buyer
3.05 Verified Buyer
When I call billing to pay the invoices I never get someone on the phone and no one returns my phone calls.
3.05 Verified Buyer
The issue was that, after I talk to Alliance Material Handling, They immediately set up the service no one called me to confirm the appointment. The technician went to the wrong place and I never received the service. I was charge $600 on service I never got. It was a big headache to work out and in the end paid $150 travel fee for really no service.
3.05 Verified Buyer
The quality of products is 50/50
3.05 Verified Buyer
The Quality of products is 50/50
3.05 Frank Perez
The service department and the technicians are great and have used them for years.
3.05 Verified Buyer
Let's just say I only do business with Alliance because of Mike Shaeg. I would be elsewhere if he wasn't there due to problems I would face in the company" and then he hung up.
3.05 Verified Buyer
They did no call us to setup the maintenance work. The technician showed unannounced and it took a lot longer than expected. We were charged for the hours that there was no work done.
3.05 Verified Buyer
I used another company and got much better equipment and service than Alliance.
3.05 Verified Buyer
They used a subcontractor to do the work. My experience was not good.
3.05 Verified Buyer
Their follow through is horrible.
3.05 Verified Buyer
Just from history. We've had issues previously. This was just replacing a hose. How do you rate that?
3.05 Verified Buyer
We had several issues with billing not being correct and slow delivery of the equipment.
3.05 Verified Buyer
Billing is ridiculous. They charge for all kinds of things like travel.
3.05 Verified Buyer
We are new customers and we have one electric forklift. They did the diagnostics on the machine but we need new batteries. I have been waiting two months for batteries to be delivered. Please let me know when they can be delivered.
3.05 Verified Buyer
3.05 Matt Thomas
3.05 Verified Buyer
They were slow to respond. Forklift broke down after and it took 3 weeks for alliance to respond.
2.05 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
Alliance has had my forklift torn apart in my warehouse for 2 months. They seem to keep getting the wrong part or they misdiagnose the problem. The invoicing is very sporadic. Before this incident, Alliance always did a great job.
2.05 Verified Buyer
2.05 Joe Zhao
2.05 Verified Buyer
We've had various issues with not getting transparent pricing, being overcharged for labor, and incorrect pricing.
2.05 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
They were not able to fix the machine.
2.05 Verified Buyer
Poor communication
2.05 Verified Buyer
They quality of the work was substandard.
2.05 Verified Buyer
The repair was terrible they had the machine for two weeks and we didn't get updates and it wasn't fully fixed. It's done and over now I don't want to hear about it again.
1.05 Luis Imonza
First of all, they misdiagnosed the machine and didn't fix it. Secondly, I received no follow-up from them. Thirdly, I was billed for a service that was not completed.
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
They had my forklift for several months and would not let anyone else look or fix a pump. They had me rent the same machine while they had mine. Yet, they weren't even working on my machine. I felt taken advantage of because they charged a large amount of money for the rental and repair. They should have outsourced sooner to get the issue taken care of.
1.05 Verified Buyer
Back in May of 2023, I reached out to Greg Fort. I asked to receive a quote for racking in our warehouse. I let him know what I needed. Then June came around, and he forgot about me. In June, he ended up sending my info to someone named Grant. I didn't know who Grant was at the time. Grant ended up taking the measurements for the racks. Finally in June, I signed a quote from there and paid it. It was expected to not take more than a month. At the end of August, I didn't hear anything from Greg or Grant. Now, at the end of September or early October the racks finally arrived. Before that, I had to go out of my way to chase Grant to figure out why it wasn't delivered. To me, that was not great salesman or customer service ethics. In October when we got the racking, we got the bill. We had already paid for it back in June when we received the quote. After trying to work with the poor customer service, I wanted to be given some sort of compensation. After all of that, they gave us back $200 and it felt like a slap in the face. It was a total cluster. I have told my 8 locations to not go to Alliance and I will never recommend them to anyone. I would never do business with them again but when they gave the $200 back, it was in credit form to use towards a future purchase. I would still like to be compensated with how I paid. Not in credits. Can someone reach out to me regarding this compensation payment?
1.05 William Spearnock
1.05 Ernest Martin
1.05 Verified Buyer
Right now I would not recommend Alliance Material Handling to anyone. I was charged $400 for something we already tried to fix a couple weeks ago and the guy from Alliance came out and only tighten up what the previous parts guy didn't finish. Keep in mind it was $1,000 at first and just to have someone come out to tightening things made it an extra $400. I'm not happy about that at all. I won't be able to pay anything until the charges are fixed.
1.05 Verified Buyer
They have long standing quality issues. I purchased equipment that turned out to be garbage. Things are expensive to fix and adds up bills. It's too expensive to keep equipment running.
1.05 Verified Buyer
They performed lousy service multiple times, they didn't show up on time and I had to chase them around to get a mechanic.
1.05 Verified Buyer
Had a forklift repaired and within 24 hours the forklift is down.
1.05 Verified Buyer
Unfortunately, none of their people want to work on my equipment. Nobody seems to care."

"I order parts. If something comes in, I don't get a call. If something is back ordered, I don't get a call."

"And there pricing is ridiculous. That was my last order with Alliance. I found a company in the Midwest that is more responsive and, even with shipping cost, is cheaper by about 15% on average.
1.05 Verified Buyer
I'll never do business with Alliance again because of their salesmen. It was the worst buying experience I've ever had.
1.05 Verified Buyer
We're set up for quarterly maintenance and they don't show up on time. I have to chase to get a technician to perform the contracted maintenance we have a signed contract to get.
1.05 Verified Buyer
It's way overpriced. It's just not worth it.
1.05 Verified Buyer
I did not receive what i ordered
1.05 Verified Buyer
I called ahead and told them what parts and service we needed. The technician came without the parts with no service done. Then Alliance billed us for the parts and the installation when that did not even happen. This issue has caused us to terminate the relationship with Alliance Material Handling.
1.05 Verified Buyer
Communication was very poor. Their pricing is outrageous."

"They didn't give me a quote, told me the work would be covered under warranty, and then sent me a bill.
1.05 Verified Buyer
It's just the pricing, the pricing is too high.
1.05 Verified Buyer
It was terrible from the start. The forklift broke down right away. They sent a tech out. He took a look at the machine, said he would be back in 2 days to complete the repair."

"Two days turned into 2 weeks. Then he couldn't fix it and Alliance took it into the their shop where it stayed for weeks. We had to pay two months rental for another forklift and the repair bill from Alliance was outrageous.
1.05 Verified Buyer
We have had a hard time on getting shipping and tracking information. Noone has returned my calls. They tried to make a delivery yesterday without notifying us and it was not delivered. Nothing has been easy with this order.
1.05 Verified Buyer
They didn't fix it and they billed me anyway. I had to keep calling, begging for a quote. It took a month for them to get back to me, by that time, I had already had it fixed.
0.05 David Crago

About Alliance Material Handling

Established in 1955, Alliance Material Handling has been providing warehouses and material handling operations with the equipment they need for over 65 years. They offer sit down, stand up, and walk behind forklifts, lift trucks, and pallet jacks from top brands that include Clark, Doosan, Crown, Combilift, Princeton, and Sellick. Alliance also sells used lifting equipment to meet any budget and maintains an extensive rental fleet for short term or one time jobs.

In order to maximize your uptime, Alliance stocks a large inventory of forklift, warehouse, and material handling parts, and can locate hard to find parts from their nationwide network. Plus, their factory trained technicians perform repairs and maintenance on all the brands they carry and most that they don't.

Read Alliance's reviews below to see what people say about them in phone surveys.

Alliance Material Handling Locations

Jessup, MD
8320 Sherwick Ct
Jessup, MD 20794
866-264-5438
Map & Hours

Winchester, VA
161 Industrial Drive
Winchester, VA 22602
866-264-5438
Map & Hours

Richmond, VA
5006 Byrd Industrial Drive
Richmond, VA 23231
866-264-5438
Map & Hours

Chesapeake, VA
921B Corporate Lane
Chesapeake, VA 23320
866-264-5438
Map & Hours

Dover, DE
509 Hatchery Road
Dover, DE 19901
866-264-5438
Map & Hours