Verified Reviews for Ascendum Machinery

We conducted phone surveys with actual customers

Winsby receives invoices from Ascendum Machinery each month, then calls their customers to ask them to rate Ascendum, based on their experience. Ascendum Machinery's star rating is the total of all ratings and verified reviews from real customers.

704-494-8100    

Ascendum Machinery

4.4 1844 surveys

Verified Buyers

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5.05 Scott Farmer
They have great service, and I always get my parts quickly.
5.05 Verified Buyer
Everything is great with the equipment from Ascendum.
5.05 Verified Buyer
They provide us with the parts we're looking for.
5.05 Verified Buyer
They have the parts in stock, and they are friendly and helpful.
5.05 Bill King
The customer service was good. I have no complaints or concerns with them.
5.05 Verified Buyer
We can get parts from them.
5.05 Verified Buyer
They're always helpful and responsive.
5.05 Verified Buyer
We have always been happy when working with Ascendum. There have never been any issues.
5.05 Verified Buyer
They have always been very reliable about getting our parts on time.
5.05 Verified Buyer
Everything has been great while working with Ascendum. We haven't had any issues.
5.05 Verified Buyer
They got our stuff rolling.
5.05 Verified Buyer
I've not had any issues.
5.05 Verified Buyer
They're very attentive and their prices are competitive.
5.05 Verified Buyer
We have never had any issues with Ascendum. They are a great company to have by our side.
5.05 Tony Curtis
They've been really good to me.
5.05 Verified Buyer
They do a good job of getting us the parts we need. I don't have any complaints.
5.05 Bobby Hattfield
John at Ascendum Machinery goes above and beyond to help. He is very knowledgeable about what parts our equipment will need. Volvo is a reliable brand and Ascendum is doing a great job with their machines. I love working with them and will continue to do so.
5.05 Verified Buyer
We just got a few parts from them and everything worked out well.
5.05 Alan Ramjatt
Ascendum has always been on top of our needs. They keep open lines of communication, and I really appreciate their service.
5.05 Scott Delozier
Buddy did a great job getting us the best machine for our needs, plus he is knowledgeable and friendly. Buddy has checked in since we purchased it to ensure we are doing well. I highly recommend Ascendum Machinery.
5.05 Verified Buyer
They do good with getting us the parts we need. I don't remember ever having a bad experience.
5.05 Stephen Watson
Everyone there knows what they're doing. I enjoy working with them.
5.05 Derek G
Patrick did a phenomenal job. He blew me away with his knowledge and skill. I called Wade to tell him how great of a job Patrick did. I am very happy with Ascendum and their staff.
5.05 Verified Buyer
They treat us well and get us the parts we need when we need them.
5.05 Verified Buyer
They do go service work so I'm happy.
5.05 Jeff E.
Everything went great. The parts people were very helpful.
5.05 Verified Buyer
The technicians are knowledgeable.
5.05 Sati Singh
I am happy with their customer service.
5.05 Jeff Johnson
The process from start to finish was smooth. They really know what they are doing at Ascendum.
5.05 Milton Patrick
I was very pleased with their responsiveness and prompt service.
5.05 Wally Sasser
I have two pieces of Volvo equipment. Ascendum Machinery always takes great care of us and our machines.
5.05 Chris Eskew
The equipment is working as expected. The sales team was great at getting us exactly what we needed.
5.05 Mike Rockefeller
Ascendum is always easy to work with. They get our parts to us quickly, and I enjoy doing business with them.
5.05 Verified Buyer
They have what we need and treat us well.
5.05 Jack Bracewell
They always have the parts we need when we need them. I think that is the most important.
5.05 Verified Buyer
We love working with Ascendum. I tried to call but no one has gotten back to me yet about our outstanding payments that we want to fix.
5.05 Jose Fuentes
Mark is great. He knows his stuff and even the new guys are doing their best. They know what I'm talking about when I call them and they're always on top of it.
5.05 Mark Boyer
Everything goes well when we order from Ascendum. I'm very happy with my experiences doing business wit them.
5.05 Brian Page
Tony Cone always takes care of me. He is a great guy to work with. Anything I need is easy to get and always accurate. Ascendum is lucky to have someone like Tony.
5.05 Verified Buyer
I thought I'd try them out for service and they did a great job. No complaints.
5.05 Danny Gillis
Everything was great. If anyone has a Volvo, I would highly recommend them to go to Ascendum.
5.05 Verified Buyer
They're easy to communicate with. They've been real good to us.
5.05 Verified Buyer
They have what we need when we need it and the equipment is good quality.
5.05 Verified Buyer
Whenever we go to Ascendum or they come to us, it is always easy. We have never had any issues and I highly recommend them.
5.05 Brandon C.
I made an order but didn't receive exactly what I thought I needed. Once I realized the correct part I was looking for they were quick to reply and ship it right out to me.
5.05 Verified Buyer
They do a good job. We've got no complaints.
5.05 Verified Buyer
We received the wrong part the first time but it was fixed quickly. They are on top of things at Ascendum.
5.05 Verified Buyer
5.05 Verified Buyer
They make purchases easy and they ship what we need right to us.
5.05 Shannon Mr. Harbin
Ascendum has always been quick to get us what we need. They are very reliable and knowledgeable about their field of expertise.
5.05 Brandon C.
They have great communication with the sales person and the paperwork is easy.
5.05 Verified Buyer
Ascendum does a great job of getting us the parts we need when we need them. They are always friendly and easy to work with.
5.05 Tracey Gladen
Ascendum Machinery is a great company. They are friendly and always have what we need in stock.
5.05 Justin Catern
They're the only Volvo dealer that I know of and they've never done me wrong.
5.05 Verified Buyer
They make it easy ordering parts or whatever it is we're in need of.
5.05 Verified Buyer
They always provide fast service for us.
5.05 Verified Buyer
Vince Bowers at Ascendum Machinery is reliable, friendly, and always helpful. It's a pleasure to do business there.
5.05 Verified Buyer
They're quick with deliveries and the availability of products. Plus they're always easy to work with.
5.05 Josh Brooks
I have been very satisfied with Ascendum Machinery's parts, service, and equipment.
5.05 John Simmons
Ascendum Machinery has always been good to me and my business. Their reliability is way above par.
5.05 Verified Buyer
It's easy to order our parts and we get them quickly.
5.05 Lanear White
Ascendum has the best service guys around. Everything is completed with precision and accuracy.
5.05 Verified Buyer
Ascendum Machinery always gets us our parts on time. Kelly always makes sure everything is accurate and delivered quickly.
5.05 Verified Buyer
It was quick and easy. We got what we needed and everything was fine.
5.05 Gary Miller
They always have the parts I need when I need them. It's much appreciated!
5.05 Tommy Norwood
I am very impressed with Ascendum Machinery. They take care of all my rental needs and I have my machines less than 24 hours after requesting it. I highly recommend Ascendum Machinery if you are looking for a reliable dealer.
5.05 Tom Brooks
Ascendum Machinery does a great job in every aspect of a company. We have been delighted with Ascendum.
5.05 Verified Buyer
They have good customer service and we receive our parts quickly.
5.05 Verified Buyer
I only recommend them because they have monopolized the Volvo market. It is the only place to get my machines worked on. I am and was very unhappy when they charged me double for drivetime costs to fix two machines on the same lot. I don't think I should pay double for one trip. If I did that to my customers, I wouldn't be in business.
5.05 Darren Barton
Ascendum has great people working for them and I've never had an issue. They do a wonderful job.
5.05 Verified Buyer
If they have Volvo equipment like we do, they don't have a choice.
5.05 Verified Buyer
They have good machines at a fair price.
5.05 Casey Robinson
They have good products and the sales staff is easy to deal with.
5.05 Verified Buyer
I'm happy with them. I've not had any issues.
5.05 Verified Buyer
They're our dealer for LeeBoy.
5.05 Verified Buyer
We don't do many orders with them, but when we do they do a good job.
5.05 Kelly Ryals
They're easy people to deal with.
5.05 Verified Buyer
The way they do business is convenient and friendly. Their parts are durable and I enjoy doing business with Ascendum Machinery.
5.05 Verified Buyer
They performed the service for us when they said they would and they completed the job perfectly. I rate them 11 out of 10. Our sales rep Mark is the best.
5.05 Verified Buyer
I highly recommend Ascendum if you are looking for durable Volvo parts.
5.05 Verified Buyer
I have never had any issues with Ascendum Machinery. Their staff is knowledgeable and very helpful.
5.05 Derek Milan
Ascendum is at the top of their game and I highly recommend them.
5.05 Jimmy Wilson
They find the parts I need when I need them.
5.05 Derek Tacric
I have never experienced any issues. They get me what I need when I need it much quicker than their competitors. I highly recommend Ascendum Machinery.
5.05 Verified Buyer
Johnny the sales guy was fantastic and they took care of my needs quickly.
5.05 Matt Gorman
Ascendum has a way to make everything we need easy and they take great care of us.
5.05 Verified Buyer
They know what I'm talking about when I call and they treat me fairly.
5.05 Ronald Williams
They've always treated me well and they do a great job.
5.05 Verified Buyer
They do a fine job every time we do business.
5.05 Verified Buyer
My salesmen, Billy Brice Jr, does a great job of getting me what I need when I need it.
5.05 Verified Buyer
They are good people and have taken good care of me for years. Any issue that arises is fixed promptly.
5.05 Verified Buyer
They always make me happy, never an issue.
5.05 Woody Folsom
They've worked well for us ever since day 1.
5.05 Verified Buyer
Ascendum has done a great job working with us over the years.
5.05 Verified Buyer
Ascendum has always helped us out of sticky situations with ease.
5.05 Jarrod Cardin
I have never had any issues when doing business with Ascendum Machinery. Mike Brown is my parts technician and he is phenomenal. He gets me what I need when I need it. Everything is always a smooth and easy process when ordering parts.
5.05 Verified Buyer
Everything was very smooth from picking up the parts, to using them. I would highly recommend Ascendum.
5.05 Alan Wilson
I highly recommend them based on their customer service. Anything we need Ascendum gets it to us with speed, accuracy, and friendliness.
5.05 Verified Buyer
The representatives at Ascendum were the nicest people I have personally dealt with. They run a great operation from top to bottom there. It is also conveniently located.
5.05 Verified Buyer
Ascendum is number one in my book.
5.05 Charles Stevens
They always jump right on the order and get it to me quickly.
5.05 Verified Buyer
Ascendum's technician Matt, who does all the work on my machines, is awesome. He is an ambitious and knowledgeable man.
5.05 Verified Buyer
5.05 Verified Buyer
They're helpful when I need them.
5.05 Verified Buyer
As far as I remember, everything went well with the parts we purchased. We didn't have any issues.
5.05 Manny Rodriguez
We buy from Ascendum for our customers. Everything always gets to us on time and they have very dependable equipment. None of our customers ever complain about parts from Ascendum Machinery.
5.05 Weston Jarriel
Ascendum always has everything I need in stock. They get me what I need with speed and accuracy.
5.05 Verified Buyer
This was our first time doing business with Ascendum and we are very happy with their equipment. There was one tiny hiccup with an invoice but they fixed the issue immediately. Their responsiveness to that issue makes me as satisfied as I am
5.05 Nick Faller
I've never had an issue working with them. My machine is from Germany and there's actually only so many of them in the U.S. So, it's not a machine they're quite as familiar with as they might would be with some others. However, when they come out they're always able to get the job done, done right, and on time.
5.05 Chaz Paxton
They provide me with great service.
5.05 Patti Felkel
I have nothing but good things to say about Ascendum. They take outstanding care of us.
5.05 Jason Hobbs
They're very helpful and are always able to get everything we ask for ordered and shipped right to us.
5.05 Verified Buyer
We have never had any problems with Ascendum. They are always a breeze to work with.
5.05 Stewart Scruggs
We did have just a slight hiccup with some confusion on what was still under warranty and what wasn't. I tried to tell them about it and it was a little tough getting on the same page at first. My Salesman, Billy Bryce Jur, was able to get it cleared up though, and that was the only hiccup we had at all. They got everything taken care of and straightened out at the end of the day. Billy is great to work with, he's a really good guy. The service department is easy to work with, as well. There was just that little glitch on what was still covered. Overall, they've been great and they made everything right that did arise, so really no complaints from me. I would absolutely buy from them again.
5.05 Russell Wilson
Ascendum is at the top of their game. They do an amazing job with our machines and are very friendly.
5.05 Stephen Walker
Ascendum Machinery has the best service and staff. Every time we need anything they are on it with speed and accuracy. It keeps us from having any downtime with our machines.
5.05 Dusty Cone
They have a great service staff and technicians. They got my windshield delivered to me promptly. I'll continue to do business with them.
5.05 Daniel Adams
Mark Burd at Ascendum is a phenomenal guy. He does a great job getting me what I need even though they are short-staffed. I have been delighted with Mark and Ascendum as a whole.
5.05 Bert Hubbard
Ascendum is always there when we need them. They are reliable and knowledgeable. They always go above and beyond to help us. I highly recommend them.
5.05 Verified Buyer
They always do a great job getting us the parts we need.
5.05 Patrick Roberts
It's very convenient being able to work with Ascendum. I can't recall ever having any issues at all ordering from them.
5.05 Sherry Malphrus
They always get our parts to us promptly and with accuracy.
5.05 Eddie Atwood
When there's a problem they service it quickly and always do a great job.
5.05 Verified Buyer
Their availability of parts is always good.
5.05 David Cohen
I have not had much experience with Ascendum. What I have encountered has been phenomenal. They run a great operation.
5.05 Alex Podger
5.05 Jonny L
We have never had any issues with Ascendum. They have always been a very reliable partner for our operations.
5.05 David Fraase
They seem to be the only place that I can actually call up and get what I need from them.
5.05 Jason Tomberlin
Ascendum always has what we need in stock. It's easy as pie doing business with them.
5.05 Verified Buyer
Ascendum has the best customer service. They are always there when we need them.
5.05 Rob Cole
Ascendum did a great job. We really appreciate you guys.
5.05 Verified Buyer
We have always been happy with the service and materials we receive from Ascendum Machinery.
5.05 George Easton
They have always done great work for our company. Their technicians get things done with accuracy and prompt attention.
5.05 Verified Buyer
I'm happy with them.
5.05 Kyle Stiler
Ascendum has always been a great company for our business.
5.05 Tony Collins
It was great, they did a really good job. I can't say enough good things about them, they got me in quickly and fixed it well. I really appreciate their concern for the customer, they really did a great job of getting me back to business.
5.05 Verified Buyer
They are always on top of things when I call. It is always an ease doing business with Ascendum Machinery.
5.05 Sean Hopson
It was great, I haven't had any problems with Ascendum.
5.05 Gus Howard
Ascendum is a great company to work with. Their parts technicians are very knowledgeable and friendly. It's nice when you can walk in and they already know your name. It gives it a local feel. Every transaction with Ascendum is smooth and accurate. I highly recommend them.
5.05 Verified Buyer
They are a very reliable company and always there for us when we need them.
5.05 Verified Buyer
I love Ascendum's service. Phillip and the rest of the staff are knowledgeable and go out of their way to get me what I need.
5.05 Ronaldo Cruz
It has always been a breeze to have Ascendum take care of our needs.
5.05 Verified Buyer
I already recommend Ascendum all the time. They do a great job.
5.05 Verified Buyer
Ascendum is a reliable place to work with. I just got a brand new machine and it works better than I expected. It did have one small wiring issue. The technician was able to get it fixed promptly and with accuracy.
5.05 Greg Hill
I like the Volvo trucks a lot and other than them not always having what I need in stock, everything goes fine.
5.05 Austin Williams
I recently started doing business with Ascendum and they have done an amazing job at taking care of our needs. I am happy I started working with them.
5.05 Dewayne Rice
I've known Mickey since he was with another company and he's just fantastic. My water pump had gone out on a machine and John Deere kept sending me the wrong parts over and over and then tried to sell me a new machine instead. So, Mickey took a look into it for me and within a couple days, he was able to find me the water pump I needed. Every time I call Ascendum they are right there for me and answer the phone right away. I don't have to go through a 20 minute recording to talk with somebody. Van over there and Brian are also first-class and professional people.
5.05 Verified Buyer
I was buying a lot of parts around the time I bought from you guys so if there's nothing bad that I remember, then everything turned out really well and if I didn't go back to return the parts, then it worked out great!
5.05 Verified Buyer
Working with Ascendum was a wonderful experience. I have no constructive feedback to provide. Moving forward, I will make sure to contact Ascendum again due to this great experience.
5.05 Alex Jordan
This was my first experience with Ascendum Machinery and it was very enjoyable. They have a very knowledgeable and polite staff. I will continue to do business with them from here on out.
5.05 Verified Buyer
Ascendum does a really good job.
5.05 Tim Stoddard
I deal with Ascendum from time to time, they come out and work on some machines. I don't have any problems with them.
5.05 Verified Buyer
They're very helpful and easy to deal with.
5.05 Michael McDaniel
The parts are always available. It's very easy to order what I need.
5.05 Cricket Jolly
It's really easy to do business with them.
5.05 David Dunne
Mike Brown and Randy at Ascendum are the best guys you can find. I started doing business there years ago. Mike was the first person I ever dealt with. He is a great person to still depend on. Both Randy and Mike are very knowledgeable about what I need. I would highly recommend Ascendum Machinery to anyone and everyone.
5.05 Verified Buyer
They do good work. I'm happy with them.
5.05 Glenn McGrady
I have been working with Ascendum and the same guys there for years now. It is an absolute pleasure working with them. My most recent service was diagnosed quickly and fixed even quicker with 100% accuracy. I have a ball when I walk into the place. Mike at the counter is a hoot. The service technician, William, is amazing at what he does. He is very knowledgeable about his work and is hilarious. Randy, their office guy is phenomenal. I mean, I actually look forward to going to Ascendum because it's like walking into Cheers. All of those guys are the best of the best.
5.05 Allen Zipperer
They were excellent. It was a great experience. I didn't have any issues, I'm very happy.
5.05 Willy Clemmons
Ascendum is the only place that seems to always have what we need in stock. Other places can be hit or miss.
5.05 Doug Wilcox
They have a great selection of parts and service options. I deal with Mike there and he just the best of the best. He will go out of his way to make sure you're getting the best deal and it is accurate.
5.05 Verified Buyer
Ascendum has the best availability of parts. Their staff is amazing and they make it easy to do business with them.
5.05 Verified Buyer
Ascendum always has what we need available. They are the best around and the staff is knowledgeable. It is a joy when I make a trip to Ascendum. I know everything is in good hands when I work with them.
5.05 Mark Howard
Ascendum has the right pricing and an excellent staff. I already recommend them to anyone with a problem, because I know Ascendum will take great care of them.
5.05 Verified Buyer
Ascendum is always doing a great job. They help us out all the time and I love my new purchase.
5.05 Shaun Joyner
The salesman was amazing. You know how a lot of places harass you to get you to buy their stuff? I'm so happy he wasn't like that. He didn't pester me one bit. He did check in and stay in touch every once in a while, but he answered all my questions, kept in touch respectfully, and wasn't annoying. The equipment itself is great too.
5.05 Verified Buyer
Ascendum is very responsive when we call or need a service completed. The technicians do great work and are knowledgeable about what they are doing.
5.05 Verified Buyer
The service went great and everything was clear.
5.05 Verified Buyer
Ascendum has a very knowledgeable staff. They are always doing a great job. I really like doing business with them.
5.05 Brian Jackson
I love doing business with Ascendum. Customer service is very important to me and they have the absolute best out there. Their follow-up and follow through is astonishingly quick.
5.05 Jeremy Holbrook
I think they're awesome. They're very communicative and there when I need them to be.
5.05 Verified Buyer
Ascendum got us the part we needed quickly and their equipment is reliable. I love doing business with them.
5.05 Wayne Severance
I recommend Ascendum to everyone possible. I love Volvo equipment and the company has been treating us well since the 70's.
5.05 Verified Buyer
They are easy to work with and helpful when we need them.
5.05 Daniel Murray
The technician Ascendum sent out was great. He knew what he was doing and did it with accuracy.
5.05 Curtis Keplin
They're very good, the guys here love working with them. We're pretty satisfied with the service we got.
5.05 Verified Buyer
We love working with them. They always take good care of us.
5.05 Verified Buyer
We have been doing business with Ascendum for over 10 years now. They are top notch in every aspect a company can be.
5.05 Verified Buyer
Ascendum is always there when we need them. They do great work for us.
5.05 Verified Buyer
The ease of doing business with Ascendum is above the rest. Their parts are durable and the technicians are very knowledgeable.
5.05 David Matthews
We have never had any issues with Ascendum Machinery. They are always friendly and knowledgeable.
5.05 Verified Buyer
Billy Price at Ascendum is wonderful. He is the most helpful guy you will come across. He always helps us out and seems happy to do so. It's nice to have such a reliable source for all our needs.
5.05 Verified Buyer
I've got no complaints. They have the parts we need.
5.05 Verified Buyer
They are always good, have great service, and are responsive.
5.05 Verified Buyer
The equipment is durable and they a have great sales team.
5.05 Delory Henry
I was having trouble figuring out what was wrong with my machine. Ascendum's service technician figured it out in about five minutes and had it fixed in thirty.
5.05 Verified Buyer
Ascendum has a wonderful team working for them.
5.05 Verified Buyer
Everything is always great when we do business with Ascendum.
5.05 Verified Buyer
Ascendum has the best service and parts technicians. My guys love working with them. I love everything about Ascendum, they have helped us out of tough spots.
5.05 Kevin McCally
Ascendum has a friendly staff and is conveniently located.
5.05 Brandi Walters
Ascendum is a pleasure to do business with. Everything we receive is correct and prompt. We have been doing business with Ascendum for years and we won't stop until they do.
5.05 Verified Buyer
I always recommend them. I've never had any issues with Ascendum.
5.05 Verified Buyer
The staff is knowledgeable and helpful.
5.05 Verified Buyer
I recall having a good experience with Ascendum. We had no complaints.
5.05 Verified Buyer
I already recommend Ascendum Machinery to everyone I know. They do the best work.
5.05 Verified Buyer
They do good work on the equipment, and they work quickly.
5.05 Verified Buyer
Ascendum is a blessing to have around. They are the best at what they do. I always get a callback and the technicians show up promptly.
5.05 Verified Buyer
We never have any issues with Ascendum. They are on the ball when it comes to parts.
5.05 Mike Williams
They are good people and I have never had any issues with them.
5.05 Tim Gosnell
Ascendum's road mechanic, Jeremy, is the best of the best. He always takes care of all my needs. The whole crew is great. The parts technician, Patrick, is wonderful. They have the best service around.
5.05 Anthony Giorvdano
Ascendum's sales team stands above the rest. Chance Harwood is the best of the best. He always makes sure I am taken care of with accuracy and knowledge. Overall, Ascendum does an amazing job.
5.05 Jared Brenaman
Ascendum always takes the best care of us. Every issue we have is promptly taken care of. They are just an all-around great company to do business with.
5.05 Verified Buyer
They are a fantastic company. Ascendum is always there when we need them.
5.05 Chris Gietzen
I do recommend them all the time, actually. Parts and service are both great to work with. I haven't had any issues with them.
5.05 Verified Buyer
5.05 John Anderson
I've been dealing with the same guy over there for quite some time. The service work and the parts department are excellent.
5.05 Verified Buyer
Where they're located is perfect for me.
5.05 Verified Buyer
Ascendum is the best around. They always have everything in stock and the technicians are very knowledgeable.
5.05 Verified Buyer
We're happy with Ascendum.
5.05 Ronnie Hicks
Ascendum always gets our parts to us quickly. Their staff is knowledgeable and responsive. I have not had any issues with them.
5.05 Timothy Norris
Donny Lacroix is the best thing guy Ascendum Machinery has. That man is top-notch. You don't get a better salesman than Donny. I tell you what, that man is a special salesman. He checks on me, he calls me, if I need a part he'll bring the damn thing to me. He's excellent. I call Donny and get whatever I need, boom! and it's here. He texted me Christmas Day and wished me and my family a happy Christmas, same on Thanksgiving. If that man wants a raise to stay with y'all you'd best damn give it to him. I had a problem with a machine on a Saturday and I called him and he answered the phone and helped give me advice to fix it. On a Saturday! And he's a salesman! I cannot speak any more highly of that man. He's 100%, he's top-notch.
5.05 Matt McLocklin
I have never had any issues when working with Ascendum.
5.05 Shawn Arber
They make working with them easy and the service department is fantastic.
5.05 Verified Buyer
Ascendum is always easy to work with.
5.05 Mark Watson
They're quick and responsive. The service and the communication are both good.
5.05 Verified Buyer
5.05 Jimmy Mckinny
5.05 Amanda M.
There were no issues at all when they came out. We've tried to find people to work on this machine before and Ascendum has always been the best to go to for what we need.
5.05 Carrie M.
When we need parts, Ascendum is always there for us.
5.05 Verified Buyer
Ascendum always has the parts we need in stock and we receive them quickly.
5.05 Verified Buyer
The Volvo I got has been great. Everything has been good so far.
5.05 James Goble
I use Ascendum strictly for Volvo parts so I can't speak to anything but that. It was a good experience overall. Just like everybody else, pricing could be better. For Volvo parts, I would definitely recommend Ascendum though.
5.05 Russ H
Ascendum has been great to work with. We have no complaints.
5.05 Greg Hill
I've never run into any troubles working with them, they always follow through and do what they say they will for me.
5.05 John Freeman
They have excellent customer service.
5.05 Lou Giannattafio
Ascendum always has the parts we need in stock. The parts technicians are a breeze to deal with. They offer amazing service and respond when we call.
5.05 Verified Buyer
The reason I say I would highly recommend is due to my experiences working with my salesman, Steven Sowards.
5.05 Charlie Hughes
If anyone has Volvo equipment, Ascendum is the best place to go.
5.05 Verified Buyer
They are always there to help when we need them.
5.05 Verified Buyer
The main guy, Jason, who I deal with is the best of the best. He always makes sure I get what I need and can make a bad day better.
5.05 Verified Buyer
I would highly recommend Ascendum. I'm very happy with their service.
5.05 Verified Buyer
They are the only Volvo dealer close to us. I like the convenience of their parts department.
5.05 Verified Buyer
I typically get great overall service with them.
5.05 Bobby Brittain
Steve Brown is the man. I would highly recommend him to anybody. He's an outstanding employee. Tell him that Bobby rated him a minus 0. (He specified he is just teasing with that minus 0 comment but emphasized he'd like Steve to know he said that as a joke) It's a wonderful experience all the way around. It's just an outstanding company, good equipment, quality equipment. The sales team is just outstanding.
5.05 Woody Folsom
Ascendum does a wonderful job.
5.05 Troy Reese
They're excellent. I get great service with Ascendum.
5.05 Verified Buyer
Ascendum did everything I asked of them with ease. I would like to think they would for anyone else.
5.05 Scott Schneider
We have a great working relationship with Ascendum. The staff is amazing and their loaders are dependable.
5.05 Mark Bradley
I have no complaints at all with Ascendum. The service was great!
5.05 Verified Buyer
Ascendum always is at the top of the game.
5.05 Marcus Rutherford
Mike is probably the best in the country. You won't find a more knowledgeable parts guy than Mike. Without him you'd need three other people to replace what he does. He knows every part and doesn't need to look anything up. He probably saves the company tons of money in labor alone.
5.05 Verified Buyer
My parts guy, Landon, does a great job for me.
5.05 Allen Lemasters
The guys are really nice on the phone. They had what I was needed and provided me all the information I needed for the oil. I even ended up needing to go back and had a good experience.
5.05 Verified Buyer
They do a great job. Ascendum has the best selection of Volvo equipment and parts.
5.05 Carla Anderson
They always do a good job for us. I've never had any issues.
5.05 Keith Britt
Ascendum is always there to help when we need them.
5.05 Verified Buyer
Ascendum has great response times. They always get us the correct part the first time.
5.05 Verified Buyer
It's all about people. The salesman, I wish I could remember his name, went above and beyond for us. He was very responsive.
5.05 Doug Wilkins
I like all aspects of their services. Their timeliness and responsiveness are above par.
5.05 Ruben Lopez
They do good best Volvo dealer in our area. They always have the parts we need available.
5.05 Mike McKamery
The local branch I deal with is absolutely great. The equipment they provide is excellent.
5.05 Sam Broome
Ascendum does a great job with all of our needs.
5.05 Paul Winters
I give Mike a call and tell him what I need and he gets it done. He's always been very knowledgeable and treats us right.
5.05 Verified Buyer
They have good customer service. The employees are easy to work with.
5.05 Verified Buyer
Ascendum is a great company.
5.05 Verified Buyer
Anytime I need anything, they are always there to help me out. They're outstanding! If anyone needs a Volvo-anything, go to Ascendum. It would take very little to kick Caterpillar and John Deere out of this market area within a year or two, no doubt if they got a little more aggressive and stayed consistent with it. Quite literally, they can take over the market. Traditionally, I used to be a Caterpillar user but Volvo goes way ahead of them. I recommend Ascendum and Volvo equipment to anyone I can. I love Ascendum.
5.05 Verified Buyer
Ascendum has been nothing but great. They've been really easy to work with.
5.05 Travis Smith
They get us what we need when we need it.
5.05 Otis Scott
They carry the brands we're looking for and do a great job.
5.05 Frank Hutchens
They are professional in all aspects.
5.05 Verified Buyer
They have a great response time and the technicians are very knowledgeable.
5.05 Verified Buyer
They always have great service when we visit Ascendum Machinery.
5.05 Sarah Dunaway
Ascendum is very responsive and a reliable company to do business with.
5.05 Verified Buyer
They do great work and the rental worked as it should.
5.05 Verified Buyer
They have excellent service.
5.05 Kayla Means
They corrected a mistake they made within hours. I was very happy about that. Luckily we are located right down the road from Ascendum.
5.05 Cori White
We have been using Ascendum for years now and they always are on top of all our needs.
5.05 Charles Swartz
I highly recommend Ascendum. They have taken care of our every need with ease. They really are on the ball.
5.05 Jesse Johnston
It was nice that they filled me in on the information I was missing with ease. I didn't have part numbers or anything. They still managed to get me the correct parts and materials I needed to complete the job. I highly recommend Ascendum
5.05 Mike Bowers
Ascendum is always easy to deal with and they get us our parts quickly.
5.05 Darwin Clark
Ascendum is easy to do business with, providing quality machines promptly.
5.05 Verified Buyer
The salesmen they have there are amazing. It keeps us coming back for years and years.
5.05 Steven Kincaid
Ascendum is knowledgeable and follows through on its promises.
5.05 Chrystal Dodson
I actually recommended them to somebody yesterday, they're easy to get into contact with and I don't have any issues.
5.05 Sabrina Tucker
I am always happy with their service.
5.05 Trey Smith
We don't use Ascendum very often, but when we do its always great.
5.05 Verified Buyer
Everything goes well when we visit Ascendum.
5.05 Verified Buyer
They have been taking great care of us for years now. My guys love working with them. I haven't had any issues with communication about parts, service, or invoicing.
5.05 Justin Boone
Ascendum always has the parts we need available and a great shift.
5.05 Skyler Hickman
It was the easiest process we have ever had acquiring a new piece of equipment. They do a wonderful job at Ascendum.
5.05 Jesse Cook
Ascendum has always been very helpful when we call. They are very friendly and get the parts we need to us quickly. We have always had great experiences at Ascendum.
5.05 Robert Parker
Ascendum provides great customer service.
5.05 Billy Mimms
Ascendum provides great customer service. Mike in parts at the Chattanooga branch does a great job.
5.05 Paine Gily
Ascendum provides great customer service and quality machines.
5.05 Verified Buyer
I would highly recommend Ascendum. They have great service.
5.05 Verified Buyer
The purchasing and repair processes at Ascendum are seamless.
5.05 Vann Cauley
They have an amazing staff and the parts to match.
5.05 Verified Buyer
Everything has always been wonderful.
5.05 Mary Conder
We have never had any issue with Ascendum. We need something and they get it to us quickly and accurately.
5.05 Patt Murphy
They make a good truck, the only thing is the pricing. But Volvo makes a good truck, you pay for what you get.
5.05 Verified Buyer
They are knowledgeable and the sales team is really good.
5.05 Will Mallard
Ascendum provides great customer service with prompt response times.
5.05 Tommy Abell
Wes and Matt are both really good guys to work with. They always make sure I'm well taken care of. Also, the new general manager is doing a great job. Ascendum is a great company to do business with.
5.05 Verified Buyer
It is always a seamless experience with Ascendum Machinery.
5.05 Daniel Price
We just like them as a company overall.
5.05 Verified Buyer
We have never had any problems with Ascendum. They do great work.
5.05 John Fogle
5.05 Deonca Mevens
Ascendum is always AWESOME! Everything they do is wonderful.
5.05 Verified Buyer
We were happy.
5.05 Nick Dull
All of my experiences have always included very courteous, respectful and knowledgeable gentlemen at Ascendum.
5.05 Larry Kirby
The guys down there at the Chattanooga branch are phenomenal. They always help us when we need it.
5.05 Nick Jenkins
My mechanics love doing business with them. We have only had one hiccup with Ascendum but they fixed the issue right away. Everything I hear and see is always wonderful. I would recommend them.
5.05 Andrew Maggard
If someone needs help with a Volvo, I would highly recommend Ascendum. We have other brand machines as well, but when we need Volvo help, they are always there.
5.05 Verified Buyer
The sales team was easy to deal with. We bought two machines from them. They came in at the end of last week, which seemed really fast. My guys have not been able to use the equipment yet. I am sure it will be very nice when they do.
5.05 Jesse Gray
Steve Brown over at Ascendum was very helpful and kind. It is hard to find good salesmen now a days. This was our first time purchase with Ascendum. We will be returning. They do much better business than others.
5.05 Alayna Bell
We have had great service when we need a part or anything fixed last minute. I think they do great work and we will continue to use them.
5.05 Verified Buyer
They are great across the board. I highly recommend them because they take care of us like family.
5.05 Daniel Allen
They have amazing service. I mean they are just the best in business. Everything from repairs to rentals is always an ease to handle with Ascendum.
5.05 Verified Buyer
They do great work and the technician who helped us was actually able to fix the problem.
5.05 Joshua Gragg
When I call they always take care of my every need with care and expertise.
5.05 Jason Meyers
The tech guys are really good as well as the sales reps. They're good overall. Always helpful and willing to provide clarification when we ask.
5.05 Verified Buyer
5.05 Lauren Belt
Ascendum always has a technician out when we need. They always do a great job and are super responsive. We have been pleasantly surprised by the level of service.
5.05 Verified Buyer
We have never had any issues with Ascendum, we work very closely with them.
5.05 Verified Buyer
We haven't had any troubles with Ascendum. My guys like them. I don't usually deal with them directly but when I do, it's always great.
5.05 Verified Buyer
They do quality work.
5.05 Verified Buyer
5.05 Alex Rodriguez
I will always recommend Ascendum. They do a fantastic job on all fronts.
5.05 Darren Brown
They always have dependable equipment. We have not been able to use the equipment since we bought it. The holidays and the weather have not allowed us to. I am confident in Ascendum that it will be perfect as always.
5.05 Verified Buyer
We always have a good experience with Ascendum.
5.05 Becky F
They fix what we need fixed in a timely manner.
5.05 Sam Truan
Their response times are wonderful and they know what they're doing.
5.05 Verified Buyer
They have always been a good company to work with. We will continue to work with them.
5.05 Verified Buyer
They have always been great to work with.
5.05 Keith Cellers
They do a real good job. I've got no complaints.
5.05 Verified Buyer
They've been good to work with so far from what I've dealt with.
5.05 Mike Winkler
We've been a customer for 25 or so years.We've had anywhere from large loaders to small loaders, whatever we request, they supply a quote and follow up with us. I've got that monitoring system they offer, and they send an email periodically with where we stand and when the next service is and it makes things easy.
5.05 Dan Johnson
They've been good every time I've called so far.
5.05 Verified Buyer
It's easy to order and we receive our shipments quickly.
5.05 Clark Boehm
He was a newer parts guy but he really tried and that's all I ask. As long as I get what I need and the right parts at the end of the day, that's the main thing. I love my Volvo and it's still being doing me good. I was just using it this morning and it took care of plenty of snow.
5.05 Rich M.
Their overall customer service impresses me the most.
5.05 Ashley Moon
No main reason really other than feeling they deserved a 5 rating on all above questions. There were no issues.
5.05 Scott Waycaster
They've got the parts we need and they're easy to work with.
5.05 Terry Stevens
It's easy to do with business with Ascendum,I told them what I wanted over the phone, I ordered it and it was here. Very simple and quick.
5.05 Danny Spiers
They always provide good service
5.05 Verified Buyer
They provide quality service work.
5.05 Verified Buyer
The equipment is good quality.
5.05 Jacob B.
It's easy to order parts from Ascendum. They have what we need in the moment.
5.05 Phillip Lucas
They have good service.
5.05 Eric Ingold
It's always super simple to do whatever we need to get done with them
5.05 Suzanne Huntley
Ascendum is easy to do business with and we haven't had any issues.
5.05 Makia Buchanan
They make the buying process simple and my machine has worked exactly as it should.
5.05 Matt Hoft
They have good availability.
5.05 Verified Buyer
They always have what we need in stock.
5.05 Mike Nelson
They have great communication and are easy to work with.
5.05 Gary Wood
They're good people to deal with.
5.05 Roy Bailey
I haven't had any issues. Ascendum does a great job and I have recommend them for years.
5.05 Verified Buyer
I've been dealing with Paul for years. He's good." "They're courteous and kind. A good company, overall, to deal with.
5.05 Nathan McCarter
They always take care of ordering the parts for me when I stop by. The staff is great and I only run Volvo equipment.
5.05 Verified Buyer
Volvo is very proud of their equipment. Sometimes the prices are high, but that is everywhere right now. They are cheaper than Komatsu and it's impossible to find parts for our Komatsu. I will be switching to only Volvo when I can afford to make the change. I think the Chattanooga branch does a phenomenal job and taking care of all my needs.
5.05 Shirley Naukam
Dealing with the parts department is always a breeze. Any part we need, we have it very quickly. They go above and beyond.
5.05 David W.
I've never had a bad experience with Ascendum.
5.05 Verified Buyer
They were quick to answer my questions and quick to get me a quote.
5.05 Jamie Miles
They're just easy to deal with.
5.05 Visar Luzha
They're great to work with. They're machines are great quality and the staff are always helpfu.
5.05 Verified Buyer
It's always a good experience when purchasing parts from them.
5.05 Randy Lawson
They're just really helpful. They bend over backwards to get me going. If, for some reason, they're unable to help with something, they do their best to redirect me and make sure I still get helped.They're Public Relations and Customer Service is better than anybody I've dealt with for machinery.
5.05 Ricky Maxwell
They've been very good to me. They're good guys.
5.05 Brian Gatehouse
They have good support and service.
5.05 Fred Gravley
They've always treated me well
5.05 Verified Buyer
Everything has been good and "Keep it up
5.05 Verified Buyer
They do a good job of getting me what I need.
5.05 Vann Robeson
I had a real good experience with them and will do business with them again.
5.05 Verified Buyer
I did an overnight delivery and paid for the overnight delivery but it took 4 days to get to me. Everything else was good with Ascendum though. The only thing is, I'm from North Dakota and sometimes when I call from Dickenson to Fargo, the phone call gets transferred to a lady's personal phone number. It's very weird. That's the only thing I think should get fixed.
5.05 Sean Smith
They have a specific brand we carry.
5.05 Verified Buyer
We have used them for years and it's always an easy experience.
5.05 Joy Passmore
They've always been very helpful with everything
5.05 Verified Buyer
They are our only option around our area. I am not upset though because they always take great care of us.
5.05 Verified Buyer
They do quality service work.
5.05 Craig Wilson
They did a real good job. I'm always pleased with the work that they do.
5.05 Verified Buyer
We never have any problems with Ascendum. We don't use them often but when we do it is a wonderful experience. Those guys over there really know what they are doing and are good at doing it.
5.05 Brandon Fox
Everything is always good with Ascendum.
5.05 Verified Buyer
The machines are good quality and the rental process is simple.
5.05 Michael (Willie) Hair
I'm very pleased with their services and will continue to use them.
5.05 Verified Buyer
They're great to work with. They're very helpful, knowledgeable, and the parts are great quality.
5.05 Verified Buyer
I like the availability of parts.
5.05 Verified Buyer
They have good service.
5.05 Al Morton
Might take a day or two to get what I need, but it is always right and the service guys are very helpful.
5.05 Verified Buyer
Everything has been great. I'm very pleased with the employees and the level of service I've received.
5.05 Verified Buyer
They treated us with care and the equipment works well and is very dependable.
5.05 Tounia Stein
We have had no issues with ordering or getting our order. I like the ease of efficiency.
5.05 Verified Buyer
They do well and are responsive.
5.05 Robert Sitton
They do great work and are transparent with me from to start to finish. Also, very friendly and easy to work with.
5.05 Verified Buyer
We really depend on them and they always come through for us.
5.05 Michael C.
They're great guys that work there. They take the time to help me out.
5.05 Timurlan Aitaly
The technicians are professional and easy to work with.
5.05 Josh Hammond
I like the sales rep, He was good to work with.
5.05 Will Anderson
They do a great job getting us the specialized parts that we need.
5.05 Bryon Luther
They are very easy to deal with.
5.05 Angel Perez
The biggest thing I look for in a company is how knowledgeable and friendly the staff is when I'm buying something. Ascendum has that. They always tend to my needs. When I call and order parts, they are always willing to help and give me the parts I need. Also, the deliveries come in a timely manner. Those are the qualities I look for the most to make sure I'm being treated equally and not ignored. Overall, they are great to work with and make it easy.
5.05 Tyler Smette
Tyler is the best part guy around. I wish they would get more stores. John Deer is taking over. I have to drive 300 miles to get to the store.
5.05 Verified Buyer
They always do a great job for us.
5.05 Verified Buyer
We've never had any issues ordering from them.
5.05 Verified Buyer
They have been doing great work. They used to not be as responsive but they have improved tremendously over the years.
5.05 Verified Buyer
Everything always goes seamlessly with Ascendum. They are very responsive and have a great operation.
5.05 Verified Buyer
They always have amazing service.
5.05 Danny Allen
They are easy to work with, and they have taken good care of me and my needs, and the equipment works the way it should. I have recommended them to others.
5.05 Verified Buyer
They get the parts to us quickly, and they do a good job.
5.05 Verified Buyer
They keep our machines running.
5.05 Hank Kirkpatrick
They stay in communication consistently. We have services preformed by Ascendum so often because they are significantly above the rest.
5.05 Verified Buyer
It is simple to order parts from Ascendum.
5.05 Krystal Littlejohn
You are the only place to get parts from in our area.
5.05 Woody Folsom
You all are pretty great and got the job done quickly.
5.05 David Wright
Ascendum provides us with great customer service.
5.05 Verified Buyer
THEY ARE AMAZING!! I love doing business with them. Everything is always seamless and they are some of the friendliest people you will meet.
5.05 Verified Buyer
They did a good job.
5.05 Verified Buyer
They do a great job of getting me the parts that I need.
5.05 Verified Buyer
They do great work, its always a breeze to work with Ascendum. The rental equipment is reliable and sharp.
5.05 Verified Buyer
They do excellent work.
5.05 Hector Sanchez
I like the parts availability and they have good service.
5.05 Verified Buyer
Ascendum takes care of all of our needs in a timely manner. They always answer when we call.
5.05 Bill Stafford
They have great experience and know what they are doing. Mike Brown always takes care of us and he is outstanding. He has been our guy for years now, I don't know what we would do without him.
5.05 Shane McIntyre
5.05 Verified Buyer
They have always taken care of us and our needs. It is an enjoyable visit to the local branch because everyone is very nice and helpful.
5.05 James Anderson
They do a great job and I've never had any issues.
5.05 Larry Godfrey
They are always going above and beyond to make sure we have what we need.
5.05 Verified Buyer
They always take care of our needs and are very dependable.
5.05 Verified Buyer
We have been doing business with them for awhile and they do a phenomenal job with everything.
5.05 Verified Buyer
We are very happy with Ascendum. They always have what we need in stock and the service is amazing.
5.05 Johnny Graham
We've never ran into any problems while working with Ascendum Machinery. They're doing great!
5.05 Verified Buyer
We don't use them often but when we do it is always an ease.
5.05 Dana Haeck
They have great overall service. The prices are great and we love our new piece of equipment!
5.05 Verified Buyer
5.05 Alexis Mills
They completed the service work quickly and were able to resolve the issue we were having.
5.05 Verified Buyer
They did a good job with our machine.
5.05 Verified Buyer
They call to check up on us and see if we are needing anything or experiencing any issues. The technicians over there do great work and the customer service is phenomenal.
5.05 Verified Buyer
They are always amazing to work with.
5.05 Randy Keep
We like the availability of their parts.
5.05 Verified Buyer
They get us the parts we need.
5.05 Verified Buyer
They were very quick coming in and replacing what we needed. It was a small task but they got it done.
5.05 Verified Buyer
They did everything just fine. I would highly recommend them to people.
5.05 Tyler McMahan
5.05 Jeff Davis
I've never had any issues with them. All the guys are easy to work with and if there was ever a situation when a part was not in stock, they are super quick to get it in stock for you.
5.05 Verified Buyer
They provide good customer service and it's easy to order parts.
5.05 Tandy Barrett
They are easy to work with and we never experience any problems with them. They are good people.
5.05 Zach Sforzo
We have a lot of equipment from you from the past five years. I think you offer one of the top products on the market for off-road vehicles.
5.05 Amanda Pierson
Their parts department is awesome. Tauriel Laws always takes amazing care of us. He is very knowledgeable and just an all around good guy. The company always has what we need when we need it.
5.05 Kyle Ward
They know our machines inside and out. We have been using Ascendum for years. They do wonderful work and I will continue to recommend them.
5.05 Clay Cartee
They are prompt and have good customer service.
5.05 Billy Wray
Part and service are great. Chance the salesman is helpful and always gets the answer to my questions. I think Chance is top-notch.
5.05 Verified Buyer
The service manager is easy to deal with and knowledgeable.
5.05 Tracy Kimbll
They provided timely service.
5.05 Verified Buyer
We have never had any problems with Kelbe ever. They are a great company to do business with.
5.05 Adam Cox
I like the quality of the work.
5.05 Austin Miller
We like using them, they always have everything we need. The staff is very friendly and helpful.
5.05 Verified Buyer
Kyle is awesome! He always takes the best care of us. I call him up and he is right there when we need him. He is a great person to work with and know.
5.05 Verified Buyer
Good working relationship for 15-20 years now, they always have what we need when we need it.
5.05 David Crotts
When I ask for something I get it right way. It was a great pleasure working with them.
5.05 Verified Buyer
If anyone needs Volvo equipment, Ascendum is the best place to go to.
5.05 Verified Buyer
They are a good company, and I have no complaints. It's always a good experience when we do business with them.
5.05 Dan Tarr
The parts guy, Christopher, was excellent to work with. He helped us out tremendously and was very knowledgeable.
5.05 Norberto Gonzalez
I like the ease of ordering with them.
5.05 Katie Johnson
A lot of parts you have in stock that others do not.
5.05 Verified Buyer
In a heartbeat, I would recommend them. They're the best Volvo dealer in the country. I wouldn't still be doing business with them if we weren't satisfied.
5.05 Kenny Brown
I have recommended everyone I know in this area to use Ascendum. They always do amazing work and get the parts we need when we need them.
5.05 Verified Buyer
Everybody at Ascendum is great and I know they have to make money but sometimes they're very expensive to purchase from. I called the other day to get a radiator for a roller from Leeboy for over 300% of the retail price somewhere else. I bought the radiator from another dealership from the same place they get it from and got it for only $600.
5.05 Verified Buyer
Because of what I said in the survey.
5.05 Shawn Martin
The ease of ordering parts from Ascendum is phenomenal.
5.05 Marcus Kirby
The parts guy is knowledgeable. I call and tell him what I am looking for and he always knows what I need.
5.05 Verified Buyer
The availability is mainly up to what we need specifically when it comes to the parts and if they don't have it in stock, we get it the next day. Now, unless it's a major engine part, it does take longer to receive but we understand you guys aren't able to hold everything at one time. When it comes to the pricing, it is what it is. Overall though, the customer service is great and they answer all the questions I need.
5.05 Verified Buyer
The mechanics do a good job, and it's always a good experience when we work with them.
5.05 Cameron Lawing
The personnel are great people.
5.05 Verified Buyer
5.05 Chris Elkins
They are a good vendor to do business with, and they do a good job when they work on our equipment.
5.05 Brian Mathews
I like the people they are knowledgable and seem to know what they are doing.
5.05 Verified Buyer
They are very responsive to servicing our equipment. It causes us to not have down time in our services. They always fix it right the first time.
5.05 David Lucas
I like working with Ascendum because it's very easy and everyone is knowledgeable on the parts.
5.05 Trinity Byrd
They get us what we need and they get them to us on time.
5.05 Verified Buyer
They always preform amazing work and fix the problem the first time around.
5.05 Mark Wyatt
The service crew is amazing to work with. Volvo is an excellent equipment and I wish they had more of them just because you could never have enough of Volvo.
5.05 Allen Vaughn
The technician Van was amazing! He did such a great job, he was super personable, and knowledgeable. He got us up and running very quickly and was a pleasure to work with. I can not remember his last name. Everyone deserves service from Van because he is absolutely wonderful.
5.05 Verified Buyer
We are happy with everything they do for our company.
5.05 Chad Noel
5.05 Greg Hill
They fixed my problem.
5.05 Verified Buyer
We have never had any issues with Ascendum.
5.05 Verified Buyer
They have always treated us well and have what we need when we need it.
5.05 Derek Partridge
5.05 Wayne Lingerfeldt
They provide good service.
5.05 David Lyles
They are easy to get to. The guys are on the spot. They always get what we need with no issues.
5.05 Jamie Steen
They have been helpful to me. I needed service work done and they came out and worked on the machine. They even worked with me to set up a payment plan.
5.05 Verified Buyer
I love doing business with you guys".
5.05 Art Perez
5.05 Verified Buyer
They're website is easy to navigate and they always send us the correct parts.
5.05 Verified Buyer
They get me my parts when I need them.
5.05 Amanda Burr
Overall you guys are great to work with".
5.05 Verified Buyer
They have authorized parts.
5.05 Mark Fielding
They are good people, and the communication is great.
5.05 Jeremy Tyndall
They do a good job, and the technicians do a good job on the equipment.
5.05 Verified Buyer
They try to get what I need, they do research. That's pretty much it.
5.05 Ronald Hall
5.05 Ron Bubendorf
5.05 Verified Buyer
They got us what we needed quickly.
5.05 Verified Buyer
Everything was great".
5.05 Dave Mulhollem
They treat me well and have good quality equipment.
5.05 Verified Buyer
They have been great in the past and have not had any issues
5.05 Danny Riedel
You guys are easy to work with".
5.05 Jeff Waycaster
I was very satisfied by the availability of parts and the knowledge of the technician.
5.05 Verified Buyer
We have never had any issues with Ascendum. I would highly recommend them.
5.05 Verified Buyer
We call them, tell them what we've got, and they are quick to respond to our needs.
5.05 John Oxentine
The service impresses me the most at Ascendum.
5.05 Tony Godwin
You guys find parts for our equiptment that is hard to find.
5.05 Doug Wilkins
I like the leadership. Everyone I have dealt with has been helpful and amazingand always has bent over backward for us. Dwayne from the service department is always informative & keeps me up to date anytime there are issues. Mill Penny needs recognitionbecause even though we only have two pieces of equipmenthe treats us like we are just as important as a company thathas fifty.
5.05 Verified Buyer
They have the best service and always take care of my needs.
5.05 Cameron Thomas
5.05 Blake Smith
I like dealing with Philip in parts. He is always good to work with.
5.05 Verified Buyer
They are a good vendor, and they had the parts in stock.
5.05 Casey Black
You guys are great, if anyone I knew had a Volvo I'd send them to Ascendum".
5.05 Verified Buyer
They have everything.
5.05 Verified Buyer
They're fast at what they do with the delivery and answering phone calls.
5.05 Gary Abernathy
5.05 Sean Sims
I have rented from them for years and also sold some equipment for them. They always take care of me.
5.05 Ruben Lopez
We have been buying Volvo wheel loaders for 18 years. They work well and are very tough. When we need to get parts they are always truthful.
5.05 Verified Buyer
They are close to us. They are also very prompt.
5.05 Verified Buyer
That is how I feel they treated me.
5.05 Daniele Hafner
We have never had any issues using Ascendum. The location is great and the staff is even better!
5.05 Matt Shipp
Ascendum is easy to work with and they get the parts to me in a timely manner. They also are flexible when working with me on pricing.
5.05 Jacob Lewis
Have used their services for generations, and it's always a good experience. They are easy to work with and I will continue to use them to do business with them.
5.05 Tonya Landreth
Their customer service team is always available. They go above and beyond to make sure we get our parts in a timely manner.
5.05 Dwayne Muse
They are always doing a great job! Customer service and the Parts Department are very knowledgeable and most importantly, helpful with a smile.
5.05 Don Nelson
They have a good motor and are affordable.
5.05 Verified Buyer
They have good equipment and provide good service.
5.05 Verified Buyer
They are the only Volvo company nearby me and they have what we need.
5.05 Verified Buyer
They are easy to do business with and their service techs are phenomenal at showing up in a timely manner.
5.05 Trent Jay
They always do great in their parts and service departments. I have never had any problems.
5.05 Terry Jones
I really like the equipment and you have done a really good job with your service.
5.05 Lamar Gee
They give me excellent service every time".
5.05 Scott Schneider
Usually very easy to work with".
5.05 Roger D
They are very nice and knowledgeable about what they do. They always get the job done.
5.05 Verified Buyer
The man who works with the parts was great!
5.05 John Enmtovic
Anytime they call they come right away.
5.05 Curtis Bryant
I have a good relationship with us. I like they have always been good to us.
5.05 Ken R.
They are very knowledgeable, the prices are very reasonable and they're prompt. They do what they're going to do when they say they're going to do it.
5.05 James Steed
They have some good employees who work in the parts department, and they usually have the parts already in stock.
5.05 Chris Lemk
Everything has gone well so far".
5.05 Verified Buyer
They provide quick service.
5.05 Rudy Still
They're courteous, they had the stuff I need and they're easy to work with.
5.05 Nicole Redding
The service work we needed
5.05 Braden T.
Their prices impress me the most when it comes to the parts.
5.05 Caycee Barnette
The counter staff are responsive and knowledgeable.
5.05 Josh Cockerhan
We are very satisfied with the parts that we get from you guys".
5.05 John Phillips
I think they have good equipment. Keith always does a good job for us.
5.05 Rick Roberts
The sales team is great".
5.05 Larry Smith
They've been great. I've never had any issues. They
5.05 Spencer Brown
Mike Brown makes everything easy. I like that he is very energetic and helpful.
5.05 Bill Wzorek
You are the only ones I can go to. When we have an issue you all always make sure and fix it.
5.05 Darwin Clark
The guys that I deal with are good guys and are friendly and pretty knowledgeable.
5.05 Doug Phillips
The sales team is always great".
5.05 Ronnie McClendon
Service to me is everything. I never had an issue ordering parts and they are well knowledgable.
5.05 Tony Berdette
Nikey the service manager has been working in the industry for 15- 20 years. He handles everything tremendously well. Anytime I need to call him he can figure out the problem with my equipment quickly. He always sends a mechanic over and my machine has never been down for more than two days. The last time they came out and worked on my machine they had it up and running in less than 22 hours.
5.05 Benjamin Godley
I reccomend Ascendum all the time".
5.05 Terry Upchurch
We always get good service with them. I've never had any issues.
5.05 Mark Cochcroft
5.05 Derek Dent
Overall you guys are great".
5.05 TJ Smith
The sales man I worked with was great.
5.05 David Goodwin
They provide excellent service they always call me back. I think they are good people.
5.05 brooke hall
We like they are always quick to respond.
5.05 Adam Rhyne
We've worked with you guys for a long time, I'm very likely to recommend Ascendum".
5.05 Jimmy Nunnery
They have been great. I am always pleased with anyone who works for Ascendum.
5.05 Jamie Polk
The customer service was great".
5.05 Andy King
I've been really happy with you guys and the customer service has been great".
5.05 Mike Sager
My salesman, Billy Price, takes great care of me. They provide good services.
5.05 Brandon Daniels
My sales representative is great, he is always on top of what I need".
5.05 Randy Higgins
I've been with Ascendum for a long time now, everything runs smoothly and is going well".
5.05 Cindy Ferrell
Ascendum's parts personnel were very understanding of the fact that I did not exactly know what I was calling about and helped me locate the correct part.
5.05 John Gribble
They have always treated me well, service work is timely, parts availability is great, I couldn't ask for anything more".
5.05 Cameron White
5.05 Verified Buyer
You guys are great".
5.05 Russell HIll
If they have a Volvo I will recommend you guys for sure".
5.05 Tom Poteet
Everything was super easy when I bought my equipment. When I needed it serviced I made one phone call to get it fixed. The process was quick and easy.
5.05 Tony Hunter
very likely to recommend you guys, your company has a lot of clout and I appreciate the service I get".
5.05 Verified Buyer
They are a good vendor and I have no complaints or issues with them.
5.05 Verified Buyer
They are a good company, and they have parts already in stock.
5.05 Pat Tucker
5.05 James Armstrong
You guys have done great".
5.05 Nicole Kondos
You guys always have what we need.
5.05 Karen Newport
They do a great job!
5.05 Mike Phillips
They're always on the ball and I get my parts quickly.
5.05 Charlie Hughes
They usually have what we need already in stock, they are easy to work with and they are just a good vendor to have the parts that we need.
5.05 Ray Allen
The guys you have working up there are great".
5.05 Heather Phillips
You guys are always on top of things".
5.05 Larry Kirby
They're true to their word and are very knowledgeable.
5.05 Verified Buyer
I would highly recommend Ascendum".
5.05 Andrew Maggard
We are pretty satisfied with you guys".
5.05 Billy Fleck
5.05 Verified Buyer
Everything went well and we're happy with our parts.
5.05 Matthew White
You guys are pretty easy to work with. I recommend Ascendum all the time".
5.05 Vann Cauley
They have good people working for them.
5.05 Vitaly Morozov
5.05 Jamie Mintz
I recommend you guys every chance I get".
5.05 Mark McGlothlin
I like how they are knowledgeable.
5.05 Verified Buyer
The ease of working/ ordering parts from them, and that they have always been helpful.
5.05 Jason Wyers
I like the equipment they have available for Volvo.
5.05 Mr. Red
The workers at Macon are quick to assist. They helped me get the service I needed for my excavator.
5.05 Verified Buyer
When my customers need the parts this is the only place to get them.
5.05 Verified Buyer
I like they are not difficult & easy to work with.
5.05 Patt Murphy
The guy I deal with at the location closest to me, always makes me feel like it doesn't matter if I'm a large company or a small mom-and-pop shop they treat everyone the same. The customer service is great".
5.05 Clay Clark
The guy who works in Greenville always helps me out and he is very knowledgeable.
5.05 Jason Bosch
5.05 Brandon Green
We have used you guys for a long time and never have any issues".
5.05 Kenneth Phillippie
Overall, they are great to work with".
5.05 Verified Buyer
I don't have any problems with them.
5.05 Jason Bunn
5.05 Todd Moran
They're just responsive, they do good work.
5.05 Kevin Hadaway
They do a good job.
5.05 Kelly Dukes
5.05 Verified Buyer
We have a good working relationship with them and I've never heard anything bad about them.
5.05 Verified Buyer
They get me what I need to keep my machines running.
5.05 Warren Evans
Ascendum is great to deal with and we've never had any issues with them.
5.05 Will Nelson
The service they provided was good and completed within a timely manner.
5.05 Chris Buchanan
They keep us up and running. Time is money and they save us time.
5.05 Rebecca Andrews
They are friendly and detailed.
5.05 Rose De Jesus
Their work was very well done, and they are concise, accurate, and professional.
5.05 Verified Buyer
They are honest and provide great service.
5.05 Daniel Keebler
I enjoy doing business with them.
5.05 Verified Buyer
As long as I'm dealing with Donnie LeCroix its been good. I've known him a long time.
5.05 Sherry M
They are a good place to go.
5.05 Larry Rownd
They've been very good.
5.05 Johnny McMillian
They had the parts in stock, and they are a good vendor to work with.
5.05 Verified Buyer
It appears to have gone well
5.05 Mike Adkins
Whenever I work with them they give me great service.
5.05 Bill Kusiak
If you need a proprietary Volvo part, that's where you go to get it.
5.05 John Scott
It was a good experience
5.05 Mike Fountain
They are very professional, they always get back with me, and they are very knowledgeable.
5.05 Jean Fullenkamp
The Piedmont office has treated me right, and always gets what I need. They are a good bunch down there. I have no complaints with my dealings with them.
5.05 Michael Benjamin
They typically have units on site, and everything was ready for pickup right away. They are a very respectable company.
5.05 Verified Buyer
It took a little longer than what was scheduled for the service work to be done but overall, they completed the job correctly.
5.05 J Cruz
I already done it, I sent my friend".
5.05 Steve Scherer
Mike in Chattanooga is a great and knowable guy. I would recommend him to anyone.
5.05 Verified Buyer
They do good for us.
5.05 John Heidt
They are usually okay".
5.05 Sheryl Suzanne
We have had no problem with getting the parts we need the very next day.
5.05 Tim Stoddard
It's all been good experiences
5.05 Shirley N
The gentleman was very helpful and got me the parts in a timely manner.
5.05 Shea Van Tyler
I've never had any problems with them. Everything has been good.
5.05 Hailey Best
They have been pleasant and we've always received the parts that we need.
5.05 Dewayne Worley
They are second to none. I'm always happy with my experience with them.
5.05 Eddie Atwood
They have great communication and my salesmen is wonderful.
5.05 Verified Buyer
The equipment got here in a timely manner and the man made sure to bring the equipment inside for us.
5.05 Carter Ferry
Everything worked out smoothly while working with Ascendum.
5.05 Scott Hudson
They have good customer service.
5.05 Anthony Allen
We would highly recommend Ascendum. Everything has been going very well with the Volvo.
5.05 Eric Miller
Everything went fine, and they did all they could to help me get the machine I needed.
5.05 Verified Buyer
They give overall fantastic service.
5.05 David Dunn
Mike and Emily did a great job getting me the parts I needed.
5.05 Kevin Young
5.05 Jason Peacock
They are our parts supplier and they get my parts when I need them.
5.05 Kent Horob
5.05 Verified Buyer
They get us taken care of.
5.05 Sam Maier
They were quick, easy, and great to work with. I don't usually purchase equipment but the service was great.
5.05 Verified Buyer
They provide quality service work and are dependable.
5.05 Verified Buyer
They do a good job. I've never had any issues.
5.05 Gary Wood
They have good communication and are quick to respond to my service calls.
5.05 Verified Buyer
They're just good people, they're friendly.
5.05 Verified Buyer
I don't ever have any problems with them when I call.
5.05 Brian Brown
I have already recommended Ascendum to other people. The machines are better and more durable than the machines we've used in the past.
5.05 Toby Mooring
I was in a bind and jumped right on it and helped me out. They have great customer service.
5.05 Chris Gibbs
They do a really good job and are very helpful.
5.05 Verified Buyer
It's just the ease of ordering and getting quotes. They keep me updated via email.
5.05 Matt Ivey
They did exactly what we asked them to do.
5.05 Angie Picato
It was a quick turnaround on the service, and everything seems good.
5.05 Verified Buyer
They're the only one's that have Volvo Penta parts in my area.
5.05 Verified Buyer
Everything was good with the parts. Overall, Ascendum is great!
5.05 Verified Buyer
I have no complaints. They always do good by me.
5.05 Verified Buyer
They've been good to me. I have no complaints.
5.05 Verified Buyer
They're prompt and they get the job done.
5.05 Jamie Miles
Ascendum is a great company to work with.
5.05 Verified Buyer
They always take care of me.
5.05 Verified Buyer
They're punctual and they follow through on what they say.
5.05 David Lucas
They get me the parts I need.
5.05 Laura Jones
Ascendum is easy to do business with and easy to contact. The contact is huge for us.
5.05 Verified Buyer
Ascendum operated as an extension through us on a repair for a customer. Everything went great and even though there might've been some part delays, it's not their fault.
5.05 Verified Buyer
Patrick in Savannah is a great technician.
5.05 Donny Spires
They are experts in Volvo, and that's what I need for my machines.
5.05 Harvey "LB" Huntley
Everything's good. Anyone who wants a Volvo, we always tell them to call Steve over at Ascendum.
5.05 Larry Dixon
Everything came out great with the service. I recently got in touch with Ascendum to have some work get done with the trucks.
5.05 Matt McGee
We use them for the paving, and they are absolutely fantastic.
5.05 Verified Buyer
It was awhile ago but from what I remember, everything turned out great!
5.05 David Scott
You guys have always come through with whatever is needed. Very helpful.
5.05 Craig Wilson
They're good people to work with.
5.05 Martin Malone
They did a great job.
5.05 Verified Buyer
We don't have any complaints. Anytime we have an issue with our Volvo, we always end up calling Ascendum and the issue gets fixed.
5.05 Justin Strickland
Nothing but satisfaction and proficiency. I am on the receiving side of equipment, and have always get exactly what I am asking for and expecting. Never had any issues.
5.05 Jeremy H.
I mostly speak with the callers from Ascendum who provide quotes and send us the parts. They have great customer service and work in a timely manner. I've heard no complaints from anyone else.
5.05 Jessica Taylor
We've never had any issues getting what we need from them and it is always in a timely manner.
5.05 Verified Buyer
Every time we order everything goes smoothly.
5.05 Taunia Stein
Have not had any issues and everything seems to run smooth when placing orders.
5.05 Robert Sitton
The response time is great and they are up-front about what is going on with the machine.
5.05 Eric Ingold
Everything we purchase is on time and is exactly what we need.
5.05 Verified Buyer
Good service, like the machines, everything works well.
5.05 Jimmy Brown
They get me what I need and I get the parts quickly. They even find me the parts I need for our older equipment.
5.05 Wes W (delcined to provide last name)
They show up and get things fixed when we need them to be fixed.
5.05 Jeff BiGiammarino
They are knowledgeable and quick to reply to email, and to get products out quickly.
5.05 Gregory Giles
The process of repairs is simple and the response time is great.
5.05 Doug Busbee
The technicians come when they say they are going to come
5.05 David Hicks
Everything has been good, sometimes things get off with the order but it's overall been good
5.05 Robin Foglesonger
We've never had any issues with Ascendum.
5.05 Verified Buyer
They are easy to speak to and they try to help you.
5.05 Kenneth Jackson
They are easy to deal with and provide great service.
5.05 Verified Buyer
Everything went great! I have no complaints.
5.05 James Carter
I never have any problems with them, I typically receive my parts within the next day and they are great.
5.05 Verified Buyer
They are efficient and everything goes smoothly when working with them.
5.05 Verified Buyer
Everything went according to plan. I had a decent experience. It was pretty expensive though but we were happy with the service. We experienced very friendly service and a quick response.
5.05 Verified Buyer
They fill the needs that we have for the equipment we have.
5.05 Shancie Hardy
Ease of doing business. Make it easy on new parts guy while training.
5.05 Verified Buyer
They always do good work. I worked with Selena in Charlotte and she always does a great job with scheduling everything out. Everyone's great!
5.05 Verified Buyer
We've always been pleased while working with Ascendum and my husband, who works with them the most, has never complained about them.
5.05 Verified Buyer
The service was fine and everything turned out well.
5.05 Verified Buyer
They have quality machines and parts. I love working with Ascendum.
5.05 Reid McDowell
I am very satisfied with Ascendum and everything was good.
5.05 Scott Monson
They're just easy to work with.
5.05 Verified Buyer
The fellow I deal with at the front counter, I wish I could remember his name, is friendly and knowledgeable. He's top notch.
5.05 Verified Buyer
They are great to work with! I haven't gotten the machine back yet. The transmission is being reinstalled but Matt let me know they will start it.
5.05 Verified Buyer
I'd highly recommend them. Everything goes well while working with Ascendum.
5.05 Verified Buyer
It's been awhile but the motor grate blades worked out well from what I recall.
5.05 Michael Sager
They have good service and the parts arrive in a timely manner.
5.05 Paige Martin
Ascendum was very easy to work with.
5.05 Woody Hagwood
I was very pleased with Ascendum's services.
5.05 Kyle Ward
They're just aware of every piece of equipment we have.
5.05 Kevin Lance
They have great service and we have not had any issues with them at all.
5.05 Erik Enquist
They have the right parts for the equipment I use.
5.05 Jordan Wright
The sales staff are great and the machines are dependable.
5.05 Hans Rubio
They did a very professional job.
5.05 David Fraase
They are the best, and they provide great service.