Verified Reviews for Ascendum Machinery

We conducted phone surveys with actual customers

Winsby receives invoices from Ascendum Machinery each month, then calls their customers to ask them to rate Ascendum, based on their experience. Ascendum Machinery's star rating is the total of all ratings and verified reviews from real customers.

704-494-8100    

Ascendum Machinery

4.3 2257 surveys

Verified Buyers

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5.05 Verified Buyer
They always have what we need in stock and receive them quickly.
5.05 Jon Ambrose
Buddy Wayland provided great customer service with his knowledge, courtesy, and quickness.
5.05 Russell Wilson
Ascendum Machinery does a great job on all fronts.
5.05 Tammy Liles
Ascendum makes our lives easier, and I appreciate their support.
5.05 Verified Buyer
Ascendum Machinery is a reputable company that meets our needs.
5.05 William Stanley
Scott and JJ are the best of the best. I'm delighted with them and Ascendum.
5.05 Michael Dorman
Ascendum provides us with great services.
5.05 Justin Harvey
Ascendum is a hassle-free place to rely on, and we've never had a problem.
5.05 Al Collie
Everything worked out well, and we got the parts promptly.
5.05 Jason Griffin
The technicians are knowledgeable and follow through on their promises.
5.05 Steve Little
Ascendum is always easy to deal with.
5.05 Scott Jackson
They have provided us with speedy and accurate services. The equipment is durable, and we like working with Ascendum.
5.05 Frank Crimbchin
We haven't run into any issues while working with Ascendum. 04/25/2025
5.05 Ricky Jeffcoat
Everything worked out well, and they are professional and friendly. I would recommend them to others.
5.05 Chris Fraley
Ascendum is a reliable company that is easy to work with.
5.05 Jeff DiGammarino
They're pretty easy to deal with. I haven't had any hiccups with them. They're pleasant to do business with.
5.05 Danny Whaley
Ascendum provides me with friendly, helpful service, and they handle everything professionally.
5.05 John McArthur
Ascendum's equipment is reliable, and their customer service is wonderful.
5.05 Steven Garcia
The technicians at Ascendum Machinery are helpful, knowledgeable, and make every experience easy.
5.05 Perry Bowers
Ascendum has provided us with prompt and accurate service. Their ability to complete the job correctly can be relied upon.
5.05 Verified Buyer
Mitch is great, friendly, knowledgeable, and responsive. I can always depend on him. It's easy working with Ascendum, and I highly recommend them.
5.05 Brian Willis
There have been no problems or delays. Everything is working well for us.
5.05 Ernest Tyson
With anything I ask, they try to get it done for us. Allen Arnsdorff is very knowledgeable and helpful.
5.05 Jasper Harvey
They have good service, and I have a good relationship with them. I met Bryan years ago, and he's been helpful ever since. Its also a convenient location for me.
5.05 Verified Buyer
Whenever I need something, they get it to me without any hassle.
5.05 Kenny Burden
I have always dealt with them, and I know them personally. Mike Brown is very good.
5.05 Alan Ramjattan
They are the only Volvo dealer around here. Greg, the lead technician, keeps us updated regularly. He stays in touch with us and is really good to me and my team. He makes a point to speak with our management and always calls us if were not around. Hes very knowledgeable. Also, Jamie and Sara in the parts department work well together with us and are very helpful.
5.05 Dylan Whitlock
Everything was good, especially the technician.
5.05 Lake Mantooth
The parts guy is really good and helpful.
5.05 Verified Buyer
Were very satisfied with them and like the quality of the parts.
5.05 Verified Buyer
5.05 Verified Buyer
We had no issues, and everything was good. The staff treated us well.
5.05 Verified Buyer
We have only had great experiences working with Ascendum. They are friendly, knowledgeable, and will go above and beyond.
5.05 Verified Buyer
Everything always goes smoothly anytime we work with Ascendum.
5.05 James S
Im pleased with Mitch, who has been there a while and is very helpful. Its nice knowing you have a friendly and knowledgeable sales rep putting forth their best effort.
5.05 Mark Marjama
I recommend them to everyone. Mark is the smartest technician Ive ever come across. Ive been going to them for over 10 years.
5.05 Tim Phelps
Ascendum Machinery has been good to work with. I've been working with them long enough that it's almost like they know what I need before I do. Not only does the company provide quality equipment and service, and they also have great people there to help.
5.05 Verified Buyer
They did a great job, and the part worked well. We have no complaints.
5.05 Dwight McKethan
Ascendum carries durable and long-lasting parts.
5.05 Kaleb Mckinney
They are easy to deal with, did what they said, and our equipment has worked great.
5.05 Chad Carnes
They have good equipment, so I would highly recommend Ascendum Machinery.
5.05 Terry Price
They answered all my questions, and I got what I needed.
5.05 Mitch Hess
I am extremely happy with them, especially the two parts guys I deal with. They really help me out. With one of them, I can even send a picture to his personal phone, and he'll compare it to the computer to make sure it's the right part. If he doesn't have it, he'll track it down and find it. He has a great attitude.
5.05 Alex Encinas
The parts were good. The staff have been good to me. Everything has been fantastic.
5.05 Christopher Queen
I've always had good service and have purchased a lot of equipment from them. They help in any way they can, from service to parts. I have no complaintsthey have top-notch staff. I've been dealing with them for 6 years with no problems.
5.05 Van Lester
Everything went smooth.
5.05 Greg Cole
They have good service. They took great care of me and helped me well. The parts guy pulled up the part I was looking for on the diagram to make sure it was the correct one, and they shipped it out to me.
5.05 Richard Wilson
Our experience with Ascendum Machinery has always been friendly and kind. Further, their equipment is always highly reliable and durable.
5.05 Jamie Ellison
They've done excellently. They got back to me and helped me the best they could. Also, I did my research, and they have the best price.
5.05 Jordan Wright
We really like the salesmen. Their parts stocking is extensive, the pricing is okay, and they serve us well. The parts manager is very helpful.
5.05 Dwight Wilson
They did everything they said they would do and tried to get it to me as soon as possible. James in parts has been good and nice. They treated me well and worked really hard. My mechanic is also impressed with Ascendum.
5.05 Dawn Eadie
Ascendum makes everything a smooth transaction. My guys like working with them and love their equipment.
5.05 Leonard Williams
They are a great place to do business with.
5.05 Mallory Smith
We like the salesmen. Chad Jones is great.
5.05 Joe Cummings
We got the parts; they had them in stock and delivered them to us pretty quickly.
5.05 Collin Rooney
Every time I've dealt with the parts department, theyve been very great. James and another team member have been wonderful. There have been no problems with parts, and everything was done in a timely manner.
5.05 Joe Rice
They normally have parts available and get me on the schedule. A lot of times, I get it the same day.
5.05 Weston Jarriel
They are very easy to work with, and I always receive my orders in a timely manner.
5.05 Jim Bernath
Mike, the mechanic, knows what's going on.
5.05 Erik Enquist
They have what I need, and the service is good. Jake and the other gentleman there were professional and courteous.
5.05 Tonya Bazmore
The service was quick, and the representative, Aaron Manders, was hands-on and explained everything in detail, which meant a lot to us. We will be using them again and again for their excellent Volvo engines.
5.05 Jose Doe
Whenever I have trouble finding parts, I reach out to Ascendum because I know they'll have it readily available. Their wide selection of parts is very convenient.
5.05 Verified Buyer
It was an excellent experience working with Ascendum.
5.05 Jeremy Alper
Ascendum Machinery is very responsive to all our needs, and my guys love working with them.
5.05 Jordan Wallace
Ascendum Machinery has excellent service, parts, and equipment. They do a great job on all fronts, and I'm confident they'll deliver the same quality service for our upcoming projects.
5.05 Hank Kirkpatrick
They are very responsive when handling our needs.
5.05 Verified Buyer
The team at Ascendum is responsive to our needs, and they are quick and accurate in resolving our issues.
5.05 Joe Mcdaniel
Ascendum always follows through with their promises.
5.05 Aaron Davis
The people at Ascendum are very responsive, and I appreciate them keeping in touch with me.
5.05 Verified Buyer
They are very easy to work with.
5.05 Michael Brown
Purchasing our air compressor was a smooth and easy process.
5.05 Jerry O'Neal
Ascendum has always been good to us.
5.05 Tammy Wilson
We have no complaints at all when it comes to working with Ascendum. They really do a great job at everything.
5.05 Gator Pearson
I highly recommend Ascendum because they always treat me well.
5.05 Verified Buyer
They always do a good job when we need them.
5.05 Verified Buyer
It's always a hassle free experience.
5.05 Jacob Mieser
They have outstanding customer service.
5.05 Ray Lewis
They always do a great job.
5.05 Todd Schad
I have a great salesman, Chance, who always helps me out. I enjoy working with him and Ascendum.
5.05 Wes Cable
Ascendum machinery has always been great to me, and I enjoy working with them.
5.05 Mickey Sommers
They are quick and easy to work with.
5.05 Mike Smith
Ascendum does a great job of getting us what we need quickly.
5.05 Brandon Linkous
It's always guaranteed that I will receive my orders on time and correctly.
5.05 Anthony Price
They were able to handle all of my needs with speed and accuracy.
5.05 Anthony Finn
I've never had any issues. They are responsive, and the parts tech is the best of the best. He can figure out what part I need even when I give him the vaguest description. He is familiar with all my paver needs.
5.05 Robert Thompson
I've always loved working with Ascendum because they do solid work.
5.05 Jody Stegall
Ascendum handles all my needs with speed and accuracy.
5.05 Verified Buyer
They offer durable equipment, and their customer service is outstanding.
5.05 Amanda M
Ascendum provides quality service work.
5.05 Verified Buyer
My guys love working with Ascendum. It's an easy and smooth experience every time.
5.05 Verified Buyer
They get us what we need when we need it.
5.05 Robert N Gower
Everything always turns out well when we work with Ascendum.
5.05 Micheal Reeves
Their parts and service staff are a pleasure to work with. They do great work.
5.05 Timothy Norris
My salesman, Donny LaCroix, is the man. He does an amazing job for me and I can't think him enough.
5.05 Verified Buyer
Ascendum makes ordering parts easy. It's a guarantee they will be quick and accurate.
5.05 Brandie Mazingo
They're very helpful and knowledgeable.
5.05 George Holt
They provided us with excellent service and everything worked out great.
5.05 Josh Shepherd
It was extremely easy to get the ignition I needed.
5.05 Darrel Guy
They consistently do great work.
5.05 Verified Buyer
They have always have what I need when I need it.
5.05 Verified Buyer
We love working with Ascendum Machinery. They are extremely fast and accurate.
5.05 Bobby Hatfield
Their technicians are always on time and knowledgeable, and they fix our machines in a timely manner. I highly recommend Ascendum Machinery.
5.05 Carrie Crawford
My son was able to pick everything up, with no issues. We recommend Ascendum all the time because of the ease of working with them.
5.05 Verified Buyer
Ascendum Machinery is easy to work with and has high-quality equipment.
5.05 Scott Danford
I love working with Ascendum. They are conveniently located to where my parts guy can just drop them off to me on his way home. It makes a world of a difference to have someone willing to go the extra mile on their time off.
5.05 Kenneth Warden
Ascendum Machinery never lets me down. They are easy to work with and always have what I need. Mike is the best of the best. He takes care of all my needs and helps me out quite a bit. I am extremely pleased with them across the board.
5.05 Richard Staniskey
The lady in the parts department is the best of the best. She takes care of all our needs with accuracy and speed. I highly recommend Ascendum Machinery.
5.05 Mark Donald
The guys at Ascendum are invaluable and always there for me. Overall, they do a great job.
5.05 Jeff Davis
I like working with Ascendum. They have what I need, and my equipment operates better than expected.
5.05 Charlie Lewis
John and Buddy are the most helpful guys you'll come across. They always ensure I don't experience any downtime, and it's hard to find people who care.
5.05 Robert Williams
They are easy to deal with and always have what I need.
5.05 Verified Buyer
The project we used them for went very well. They were great to work with and were open with their communications.
5.05 Jerry Reynolds
When working with Ascendum Machinery, there's a guarantee that everything is phenomenal. For this reason, I give them my highest recommendation.
5.05 Blake Atkins
Ascendum is easy to deal with and always has what I need.
5.05 Mike Smith
I work with Ascendum weekly, and they are knowledgeable about what I need.
5.05 Ethan Campbell
They are very responsive and friendly, and they resolve any issues I have quickly.
5.05 Steve Loll
They know what they're doing.
5.05 Verified Buyer
They have parts in stock, and we get them promptly.
5.05 Verified Buyer
They are a good company to do business with.
5.05 Verified Buyer
Everything worked out well and I have no complaints.
5.05 Verified Buyer
Everything worked out well and I got the parts I needed.
5.05 Nate Buck
I've never had any problems when working with Ascendum.
5.05 Steven Lunsford
They give us great service, and the technicians are the best of the best.
5.05 Steven Kincaid
They always have what I need when I need it.
5.05 Adrien Deese
Ascendum is very responsive, straight to the point, and easy to work with.
5.05 Verified Buyer
Donnie is knowledgeable, friendly, and a great guy overall. I know I can depend on him.
5.05 Drew Cardin
Ascendum can handle the volume of our needs so we consistently work with them.
5.05 Tom Brooks
I can trust Ascendum Machinery to always take care of me.
5.05 Verified Buyer
They have what we need and treat us well.
5.05 Verified Buyer
They have decent parts availability and get us what we need quickly.
5.05 William Patty
I have been happy throughout the years working with Ascendum Machinery.
5.05 Verified Buyer
They had the parts in stock.
5.05 Robert Mieser
The technician was knowledgeable and extremely friendly. They were able to get the job done quickly and seamlessly.
5.05 Verified Buyer
We have always received great service from Ascendum.
5.05 Verified Buyer
We work well together, our relationship continues improving, and I know I can always depend on them.
5.05 Andrew Pilliod
They have great service.
5.05 Verified Buyer
They've been very attentive. They're nice people.
5.05 Tim Swanson
I've always had good service from Ascendum Machinery.
5.05 Regina Rembert
The guy who helps me is awesome. He is quick to get my parts and keeps me in the loop. I can always count on Ascendum Machinery.
5.05 Verified Buyer
They have always been helpful and responsive. They exceed my expectations anytime we need them.
5.05 Cameron Collins
Ascendum Machinery is easy to work with, and they have an incredibly friendly staff.
5.05 Chase Kirkland
Anytime we need help, they are there for us.
5.05 Verified Buyer
They have good availability for newer machines and parts.
5.05 Scott Coulter
I have never had any issues working with Ascendum. They are right down the road and great partners to have.
5.05 Larry Rownd
I've always been fully satisfied with all the services Ascendum has to offer.
5.05 Troi Hayden
They are the best place around to get what we need.
5.05 Verified Buyer
5.05 Verified Buyer
Ascendum offers quality machines and service.
5.05 Josh Darvey
We really like doing business with Ascendum because of the good service we receive all around.
5.05 Zack Smith
Our sales representative was very helpful in searching for the right part, she went above and beyond, which I greatly appreciate.
5.05 Al Fredette
They give straight answers, and if they don't have it, they can get it to me within a day or two.
5.05 Kelly Ryals
They're easy to work with.
5.05 Jay Hadley
5.05 James Goodin
I've been very pleased with all their services.
5.05 Verified Buyer
Ascendum always has what we need in stock and ready to go.
5.05 Verified Buyer
Everything went well.
5.05 Verified Buyer
Working with Ascendum Machinery is a very easy process.
5.05 Verified Buyer
Ascendum always does a great job for us. I highly recommend them if you're looking for Volvo equipment.
5.05 John Chico
Ascendum Machinery is very responsive when returning my calls, and they help us work through our problems.
5.05 Brian Page
Ascendum Machinery is prompt, accurate, and easy to work with.
5.05 Greg Sutcliffe
Ascendum Machinery offers great services and the equipment is durable.
5.05 Stuart Perry
Everything went smoothly.
5.05 Robert Smith
Ascendum is there when we need them and are very responsive.
5.05 Sherry Grissett
They have always been good to us and never had any problems.
5.05 Brandon Lawrence
We have a great working relationship with Ascendum Machinery.
5.05 Verified Buyer
We've never had any issues with Ascendum Machinery.
5.05 Reid Stone
Our salesman treated us well, and they have been great to work with.
5.05 Spencer Seppella
Every experience with Ascendum is always great.
5.05 Willy Conklin
Ascendum Machinery does great work.
5.05 Bubba Baer
OEM parts easy to work with and easy to get
5.05 Verified Buyer
Ascendum Machinery has a friendly and helpful staff. We love our equipment and can depend on an easy process that fits all our needs.
5.05 Gail Black
It has been quite easy to work with Ascendum Machinery. I have never had any problems with any of their services.
5.05 Rickey Jones
Everyone at Ascendum is easygoing and very responsive to my needs. They are a great company to work with.
5.05 Sam Light
We've had the greatest relationship with Ascendum. They are amazing at what they do.
5.05 Verified Buyer
Ascendum Machinery always has the equipment we want available, and we have never had any issues with the services they offer.
5.05 Jonathan Barton
Buddy at Ascendum Machinery helped me get the best machine to meet my needs. He was very knowledgeable and a great guy to work with.
5.05 Ryan Johnson
5.05 Marion Joyner
Ascendum Machinery has always provided us with excellent service, and we have never had an issue.
5.05 Tim Gosnell
Patrick is my go-to guy! He's amazing at what he does, and he's a great person to work with.
5.05 Verified Buyer
They have a good parts guy.
5.05 Trent Freeman
I think Ascendum does a great job.
5.05 Travis Johnson
Ascendum Machinery has never disappointed me.
5.05 Kim Cable
All around we had a great experience.
5.05 Len Delassus
They work hard to fulfill our needs and are easy to work with.
5.05 Monty Roberts
We are frequent flyers in the parts department. We appreciate the support and help we've received over the years. When we call, we get our parts quickly.
5.05 Andy Davis
They are the only reliable dealer in our area.
5.05 Danielle Sanchez
Ascendum is easy to work with and they have what we need when we need it.
5.05 Verified Buyer
They always have what I need in stock and ready to pick up.
5.05 Jad Dennison
Ascendum Machinery is extremely easy to work with, and I highly recommend them.
5.05 Ruben Costa
Ascendum Machinery is a great partner to have. They are timely, friendly, and above all knowledgeable. I highly recommend them.
5.05 Johnny Day
Steven is a great asset to Ascendum Machinery. He is always helpful and does a great job addressing our needs.
5.05 Verified Buyer
Everyone at Ascendum Machinery is good to me and they make getting our services easy.
5.05 Verified Buyer
Whenever I need them, they're ready to go. Whenever I need parts, they're available. It's great working with them.
5.05 Eddie Atwood
The pricing was great, and I've had a reliable machine for a long time now. The best part is my salesman, Mike. He is extremely knowledgeable and goes above and beyond to help me out.
5.05 Verified Buyer
Everything Ascendum handles for us is always done with ease and accuracy.
5.05 Verified Buyer
The sales lady that helped me was very friendly and helpful. She did a phenomenal job getting me everything I needed. I really appreciate her help.
5.05 John Lewis
Ascendum Machinery always provides excellent service and is quick to arrive at the site.
5.05 Verified Buyer
They have good mechanics.
5.05 James Chapman
Ascendum Machinery is excellent in every area.
5.05 Courtney Smith
Ascendum Machinery has provided excellent service, and I can count on them for all my needs.
5.05 Thomas Tucker
Ascendum Machinery has an invaluable team. Ordering my parts was easy, and I got them promptly. Ascendum is my go-to.
5.05 Marcy Peden
We have never waited for back-ordered parts, and we always receive the correct part the first time.
5.05 Verified Buyer
I have been dealing with Ascendum for 3 years. I bought my first Volvo machine from them, and they are an all-around great company to work with.
5.05 Verified Buyer
I was satisfied with their parts selection and the easy ordering process.
5.05 Jason Humphrey
They are close by, have great parts, and service.
5.05 Tony Tilton
They know what they're doing. They were able to help me over the phone to avoid another service call and charge. I am just tickled with Ascendum Machinery.
5.05 JC Stanley
5.05 Verified Buyer
Ascendum Machinery treated me kindly and took care of all my needs.
5.05 Heaven Feltenberger
I have been working with Sarah Becker, and it has been fantastic. She is easy to work with, responsive, and always answers any questions I have. She is so kind and makes everything so easy. I must say Ascendum Machinery has surpassed my experiences with Alta here in Florida. I have switched everything to Ascendum because of how simple everything always is.
5.05 Verified Buyer
5.05 Verified Buyer
I had a good experience with them.
5.05 Justin McGhee
I already recommend Ascendum Machinery because they've been really good to me.
5.05 Carl T
I was pleased with the prompt and good service I received. Everything was in stock and all was perfect. This was a great purchasing experience overall.
5.05 Verified Buyer
I would recommend them solely based on Mike Brown. I would pay him so much money to work for me and my company. He is the most rock-solid person you will deal with. I can count on him for everything; he is a true asset to Ascendum and everyone he helps.
5.05 Renee Peters
They provide excellent services. They're here whenever we need something, and the prices are pretty good.
5.05 John Simmons
They always try to do the best they can.
5.05 Derek Ellis
This was my first time using Ascendum Machinery and everything went smoothly.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They are a good vendor, and I have no issues.
5.05 Verified Buyer
5.05 Robert Schulz
Their services are always completed with speed and accuracy.
5.05 Jimmy Pair
They are quick to respond and do their due diligence with their services.
5.05 Verified Buyer
They had the parts in stock, they got them to us quickly and I haven't had any issues with them.
5.05 Laurie Kestner
We have never had a bad experience with Ascendum and will definitely continue to do business with them.
5.05 Verified Buyer
Ascendum always does a great job helping us out of sticky situations.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Mike Taylor
Ascendum always has what I need in stock.
5.05 Verified Buyer
5.05 Travis Grindstaff
They provide good services and get you the parts you need.
5.05 Brian Lail
It's easy to buy from them, and parts have good availability.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 George "GH" Henry
They had the part I needed in stock.
5.05 Lyle Rader
They have a great response time getting someone out to fix our equipment.
5.05 Verified Buyer
They always have the parts that we need in stock and do a wonderful job overall.
5.05 Derek Tacric
We received the part we needed quickly, and the entire process was smooth.
5.05 Verified Buyer
I have always had good luck with Ascendum Machinery and, they do a great job.
5.05 Verified Buyer
Ascendum Machinery always completes our service needs in a timely manner.
5.05 Joe Mills
Ascendum does a great job at keeping my 99' Volvo running.
5.05 Reggie Norris
I can always count on Ascendum to have the needed parts in stock.
5.05 Verified Buyer
5.05 Verified Buyer
Everything worked out well and I had no issues with them.
5.05 Curtis Edwards
I always receive my orders quicker than expected.
5.05 Rodney Hail
They have excellent lines of communication.
5.05 Marshall Dishman
Ascendum is always very good to work with. My parts guy was super knowledgeable, helpful, and friendly. He did a great job, and I appreciate his attention to detail.
5.05 Erica Reyher
Ascendum Machinery has always been great to work with. They were very flexible with us and our needs. I highly recommend Ascendum.
5.05 Verified Buyer
We are always very pleased with Ascendum Machinery.
5.05 Chad Threatt
Their staff is easy to get along with, and they go the extra mile to help.
5.05 Jacob Williams
They're friendly and helpful, as well as easy to work with.
5.05 Joshq Reeves
The manager at Ascendum always helps me find what I am looking for with ease.
5.05 Doug Wilcox
Mike Brown is the best of the best. He is always willing to help with anything we throw at him, and I am happy to work with Mr. Brown.
5.05 Verified Buyer
Ascendum was able to get a technician out quickly, and the problem was fixed the first time at a reasonable price.
5.05 Campbell Crosby
They're easy to deal with and have really good prices.
5.05 Verified Buyer
Overall they're easy to work with, and they solved the issues that our customer had.
5.05 Verified Buyer
They are local and I have a good relationship with them. They always help me out with my 20-year-old machine. Anyone who is looking for a Volvo, I will send them to Ascendum.
5.05 Verified Buyer
My entire experience with Ascendum Machinery was excellent. I received the part I needed promptly, and their staff even called to check in on me.
5.05 John Gann
Scott is an excellent top-of-the-line mechanic who provides amazing service. I was able to set up an appointment for the technician to come out. Everything went smoothly and they are effortless to work with. I highly recommend them because of Scott. It's hard to find such a knowledgeable mechanic these days.
5.05 Verified Buyer
We've been doing business with them for a long time and they always do a great job.
5.05 Mark Guinn
Every experience with Ascendum has been easy, and they take great care of us.
5.05 Verified Buyer
The parts staff make my job really simple. They're really familiar with what we need, and they're very helpful.
5.05 Michael Baker
They make it very easy to do business.
5.05 Ronald Williams
They carry good equipment.
5.05 Verified Buyer
The parts guys are quick to respond and knowledgeable.
5.05 Sonny Layton
Ascendum Machinery has quality equipment and knowledgeable technicians.
5.05 Shaun Joyner
The prices of machines are good, and the salesmen are great. They treat smaller contractors well. It doesn't feel like we're discriminated against for not being one of the big guys.
5.05 Shawn Villapondo
They get the job done.
5.05 Verified Buyer
They're good people who do their job. They're easy to get a hold of and easy to work with.
5.05 Tim Collins
I've been doing business with Ascendum for as long as I can remember, and I've always had great experiences. They are reliable and easy to work with.
5.05 Verified Buyer
They are a good vendor to do business with.
5.05 Verified Buyer
It's the only place that carries the parts we need.
5.05 Verified Buyer
Ascendum Machinery has the best customer service I have dealt with. They did everything they could to help. I called for service and a knowledgeable technician was out the next day. The work was thorough and completed in a timely manner.
5.05 Verified Buyer
The service guys are good.
5.05 Verified Buyer
5.05 Verified Buyer
They did a good job, and they worked quickly and efficiently.
5.05 Verified Buyer
I haven't had a bad experience, and they're the supplier who has what we need.
5.05 Drew Harnett
We have a specific machine that only they can work on. They do a great job anytime we need help. I highly recommend Ascendum Machinery.
5.05 Joseph Dickenson
Ascendum has a friendly and helpful staff. I appreciate the through work they accomplish.
5.05 Verified Buyer
They do good service work on the equipment.
5.05 Sean Austin
I highly recommend Ascendum all the time. They are the best of the best in every department. I've never had any issues, and their expertise stands above the rest.
5.05 Richard Mitchell
We have never experienced any issues when working with Ascendum. They have been a reliable source for our company.
5.05 Verified Buyer
They have the parts we need when we need them.
5.05 Taylor Dowling
This was our first time working with Ascendum Machinery and I will 100% go back. They were knowledgeable, and I received a great piece of equipment.
5.05 Grant Williams
It was a very simple process. We were able to look at the equipment and pick it up the very next day. Everyone at Ascendum was super helpful and friendly.
5.05 Steven Watson
They had the part I needed in stock and readily available. It was a smooth and easy experience.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Josh Brooks
I know Ascendum will take care of all my problems, and I have been very happy with their services.
5.05 Verified Buyer
Everything went well, and we will be purchasing from them if we need more equipment.
5.05 Ray Hudson
Overall, Ascendum Machinery has great people and quality equipment.
5.05 Casey Robinson
Steve Brown is the best of the best. He provides the greatest service, and he is knowledgeable. I know I will always be well taken care of by him and Ascendum Machinery.
5.05 James Goble
Ascendum Machinery has always been easy to work with and reliable.
5.05 John Perez
Everyone at Ascendum is a pleasure to work with. They are friendly, knowledgeable, and keep the lines of communication open. It was a much easier financing process than I expected, and I was able to get my equipment fast. Overall, Ascendum Machinery knows their stuff and I highly recommend them.
5.05 Travis Eller
I always have good luck finding what I need at Ascendum.
5.05 Tritt Player
I called to inquire about a certain machine and it was available for pick up the same day. It was an easy, quick, and great experience.
5.05 Verified Buyer
5.05 Doug Wester
I am always satisfied with Ascendum Machinery. They have good communication and follow-up. Overall they are friendly and good people.
5.05 John Hamilton
They are the only reliable dealer close to us. Ascendum Machineries' parts personnel are phenomenal.
5.05 Verified Buyer
I love their Cat equipment and services.
5.05 Brent Maddron
Ascendum Machinery has done a great job taking care of our needs.
5.05 Brayan Marino
I'm always using them for parts, and I love the equipment.
5.05 Verified Buyer
Ascendum Machinery is always there to help us out.
5.05 Verified Buyer
5.05 Dalton Huges
It's very easy to get the parts, and they're very knowledgeable.
5.05 Verified Buyer
5.05 Wiley Baxter
The staff is knowledgeable, and I enjoy doing business with them.
5.05 Tony Whitlock
Ascendum Machinery has always been my go-to because of how great their company is.
5.05 Verified Buyer
5.05 Verified Buyer
I have always had good luck with Ascendum Machinery. They are a great company to work with.
5.05 Verified Buyer
We have never had any issues when working with Ascendum Machinery.
5.05 Verified Buyer
5.05 Ron Hembree
I like my Volvos. It doesnt take long to get our parts, the people there are good, and I enjoy doing business with Ascendum Machinery.
5.05 Derek Milan
All of our experiences with Ascendum Machinery have always been great.
5.05 Matt Gorman
I've never run into any problems, and they're good to work with.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They have good service.
5.05 Alex Harvey
They have done a good job for us.
5.05 Staci Bickers
I highly recommend their service because they're professional and reliable. The folks at Ascendum have helped me when I couldn't get it done myself. I will definitely be using them again.
5.05 Verified Buyer
Ascendum Machinery did a good job. They were professional, willing to help, and communicated well. Overall, it was a good experience.
5.05 Hayden Lock
5.05 Bert Hubbard
I like working with Mike Brown. He is very efficient and quick at getting me what I need and has been a pleasure to work with. Due to Mike's service, I highly recommend Ascendum.
5.05 Daryl Stephens
I have never had a problem with Ascendum Machinery. They do what they say they will do, which is rare in a company. Donnie L. helps us when we have an issue, and he is a wonderful guy to work with. His wealth of knowledge has really helped us.
5.05 Josh McDaniel
They do a great job at getting our parts and services completed.
5.05 JR Matzke
Sometimes the parts we need for our pavers are very specialized, but they always get them to us quickly. All the guys are helpful, but Wayne and Mike Brown are the most knowledgeable and helpful. The two of them make everything so easy. I like working with them.
5.05 Patti Felkel
Ascendum Machinery has provided us with nothing but great service and great communication.
5.05 Brian Overcash
Ascendum Machinery provides excellent service and are my favorite place to work with.
5.05 Verified Buyer
I didn't run into any issues, and they know what they're doing.
5.05 Corey Vick
They did a good job on the equipment and haven't had any issues with them.
5.05 Brian Kirk
We buy a lot of equipment from Ascendum machinery. They are very customer driven and it makes working with them very easy.
5.05 Grayson Drew
We recently worked with Ascendum Machinery and they were incredibly responsive, helpful, and efficient. When we need something, they jump right on it.
5.05 Verified Buyer
Their staff is knowledgeable and handle everything with ease.
5.05 Oscar Veils
They had the parts in stock.
5.05 Chaz Paxton
I've had very good luck with Ascendum, and I highly recommend them to anyone looking for quality service.
5.05 Matt M
I highly recommend Ascendum Machinery because they always have great service.
5.05 Cameron Smith
The transactions are always easy. Once you send the serial number, the parts are shipped out quickly.
5.05 Verified Buyer
Ascendum Machinery is an excellent company to work with. I've been doing business with them for over 20 years, and they've always been great to me. I think they take good care of their customers, and I'm glad to have them as a partner.
5.05 Phil Edwards
They do a great job and are efficient. We enjoy doing business with Ascendum Machinery.
5.05 Verified Buyer
They're great, and I work with a lot of their locations.
5.05 Alex Pelfrey
I really enjoy working with the guys at Ascendum Machinery. They are friendly, knowledgeable, and dependable. Buddy and Keith do a great job.
5.05 Andrew Houser
I found their service to be great, and the sales department was very responsive. Overall, I had an amazing experience with these guys. They represent Ascendum well and are the most responsive.
5.05 Verified Buyer
5.05 Nick Hayes
Ascendum Machinery has gone out of their way to help us. Even though we only order from them a few times a year, they treat us as if we were a million-dollar customer.
5.05 Verified Buyer
Ascendum Machinery always does a great job and have knowledgeable technicians.
5.05 Trina Wilson
We've never had any issues, and it's always a smooth process.
5.05 Joby Hown
I recently had a great experience with Ascendum Machinery. I worked with Johnny Brown, and he was very knowledgeable and quick to respond to my requests. He always had a smile on his face and was able to get me what I needed.
5.05 Kelly Dukes
I recently had my equipment serviced by Ascendum Machinery. I was pleased with the accuracy and promptness of the service. I especially appreciated that the work was completed more quickly than expected.
5.05 Jordan Jolly
We have recommended Ascendum Machinery to others, and my guys love the new machine.
5.05 Perry Bowers
I recently had some service work done by Ascendum Machinery. The technician that was assigned to my account was great. He was thorough, speedy, and accurate. He was a pleasure to work with.
5.05 Ken Mcneals
They are always great to work with.
5.05 Jeremy Clark
I love the performance of Ascendum's equipment, and I already recommend them highly. We've been working with Ascendum for years now, and their equipment has always exceeded our expectations.
5.05 Allen Gattis
Ascendum Machinery is always on point, accurate, prompt, friendly, and knowledgeable.
5.05 Eric Whiteside
When you have Mickey, Buddy, John, and the two guys in the back, you have a phenomenal team of people who are incredibly knowledgeable about their work. That means a lot to me. I am getting to know all of them, and I really appreciate their help.
5.05 John Mcdaniel
Everything is always great.
5.05 Adam Martinez
I have been very happy with Ascendum Machinery. Their equipment is great, and the sales staff is very friendly and knowledgeable.
5.05 Verified Buyer
5.05 David Dunn
I've had a great experience with Ascendum Machinery. Mike Brown and Randy always take good care of me. They're very helpful and knowledgeable, and I appreciate knowing them.
5.05 Dean Godfrey
They are always available to answer any questions I have.
5.05 Verified Buyer
I found them to be very helpful. The guys I worked with were great, and I will definitely do business with Ascendum again.
5.05 Verified Buyer
5.05 David Booth
5.05 Melvin Crowell
They did a good job on the equipment, and the communication with them has always been good.
5.05 Kristen Williamson
We have only had good experiences with Ascendum Machinery.
5.05 Verified Buyer
They do a good job getting us the parts we need.
5.05 Verified Buyer
5.05 Eric Jalbomes
They were able to get me exactly what I needed on time.
5.05 Verified Buyer
They're easy to do business with, and the guys over there know what they're doing.
5.05 Verified Buyer
They've got the parts we need.
5.05 Verified Buyer
5.05 Verified Buyer
They're easy to do business with and they're the only place with Volvo Penta parts.
5.05 Michael Benjamin
Typically everything is in stock, and they order stuff quickly if you need it.
5.05 Verified Buyer
I've not had any issues with the parts department. They get me what I need.
5.05 Verified Buyer
They repair what we need without any hassles. I've never had any issues.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Brian Feagin
They're professional and knowledgeable.
5.05 Verified Buyer
They're a trusted vendor of our tribe, and they take care of us well.
5.05 Dale Moles
5.05 Jacob Britt
I recently purchased some parts from Ascendum Machinery. I found them to be very helpful in getting the correct parts for my needs. They also provided them promptly.
5.05 Mitchell Ryneer
They are always quickly arriving here and fixing our equipment.
5.05 Steven James
The staff is great, and they're easy to do business with.
5.05 Verified Buyer
5.05 Joe McDaniel
I've been very pleased with Ascendum Machinery. They've done exactly what they said they would do. I find them to be trustworthy, reliable, friendly, and knowledgeable.
5.05 Verified Buyer
They've got good customer service and we get our parts quickly.
5.05 Brandy Mazings
Everyone has been awesome to work with. You guys are always helping us out and there is never trouble. Paul is awesome to work with too.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Steve Cosper
They've done a great job for us. High marks all the way around!
5.05 Lance Lingle
They are always good to work with. It's easy to get the correct and durable parts. I highly recommend them.
5.05 Laura Campbell
We have never had issues with Ascendum Machinery. They are easy to do business with.
5.05 Verified Buyer
5.05 Dalton Willis
I would recommend Ascendum Machinery to anyone looking for seals and seal kits. They always have what I need, even when it's complicated. Phil is amazing and always on top of things. I just call and they find what I need. Phil is always keeping things rocking for us.
5.05 Richard Buchanan
Great service and accessibility to parts and the crew is always very friendly.
5.05 Verified Buyer
5.05 Verified Buyer
If someone is looking for Volvo parts, Ascendum is at the top of my list of recommendations.
5.05 Verified Buyer
They have always been very good to me and I like doing business with them.
5.05 Brandon H
They have decent prices and great service.
5.05 Luke Simpson
My guys love Ascendum; they always have what we need when needed.
5.05 Jeff Davis
5.05 Gunner Stafford
Ascendum Machinery is always on top of things and very helpful.
5.05 Verified Buyer
I had a great experience getting parts from Ascenndum.
5.05 Verified Buyer
I have never had any problems when working with Ascendum.
5.05 Chad Carnes
Ascendum has an abundance of available parts. It's easy to work with them, and they are great people.
5.05 Charlie Lewis
I've been working with Ascendum Machinery for a long time, and everything is always great. Their customer service is top-notch. Buddy, the sales rep who handles my account, is always available to answer my questions and provide advice. He checks on me regularly and even comes to the job sites to make sure everything is going well. All the guys there are great, and I'm happy to have them as a partner.
5.05 Dusty Keny
They are professional and they ensured I got the part I needed.
5.05 Verified Buyer
It is easy to view and pay invoices online. My mechanics love working with Ascendum.
5.05 Verified Buyer
5.05 Jeff Moore
We have been very pleased with Ascendum Machinery and Volvo. I like how quickly they got us our new machine, and how reliable they have been with any questions.
5.05 Deborah Hatley
They are swift about getting us on their schedule, and the service is always done with accuracy.
5.05 Adrianne Deese
It's always a hassle free experience.
5.05 Terry Brown
I have always been very pleased with all their equipment and services.
5.05 Beverly Barnes
They always make sure we get what we need when we need it. They make our operations go smoothly.
5.05 Charles Salvatore
We have a great relationship with our sales rep Donny who always makes sure everything is perfect for us.
5.05 James Pippin
Everything and everyone at Ascendum Machinery has always been great. I can't give them enough praise.
5.05 James Steed
I have a great relationship with our sales guy, Mitch Bailey. He makes it feel like a friend-to-friend call instead of a business call.
5.05 Regina Rembert
I've never had to wait for a part from Ascendum Machinery. They have great availability, and when we call they are always pleasant and straightforward.
5.05 Verified Buyer
They do a fine job. I have no problems with Ascendum. I don't need much from them, but when I do need something, they always get me what I need.
5.05 Charlie Harper
I've been doing business with Ascendum Machinery for a long time and never had any issues.
5.05 Verified Buyer
We call, order, and get the parts we need delivered to us. We always enjoy working with you guys and never have any problems.
5.05 Andrew Pilliod
They have rapid service and great turnaround.
5.05 Verified Buyer
I only work through Ascendum to get parts through them. It's more of a need than a want.
5.05 Harry Hernandez
I've always had a good experience with Ascendum Machinery. They always have what I need, and they're always there to help. Brandon is amazing and always gets the job done.
5.05 James Bateman
I've been dealing with Steve Brown at Ascendum for years, and he's always been very knowledgeable, fair, honest, and friendly. He's always responsive to my needs, and I've had a great experience with him over the years.
5.05 Chase Kirkland
Ascendum is easy to work with, and they are quick about sending technicians out.
5.05 Verified Buyer
Mike was very personable and honest. He was a good man to deal with.
5.05 Verified Buyer
It was a good experience. They were polite and knowledgeable.
5.05 Verified Buyer
Their service is always great, and they have a helpful staff.
5.05 Nate Buck
I have had good experiences doing business with them.
5.05 Larry Rownd
I like how responsive they are. When you need them, they are there for you.
5.05 Ricky Loye
They had everything we asked for, and there were no problems.
5.05 Lee Dyal
I highly recommend Cody Reeves at Ascendum Machinery. I have worked with Cody on several occasions, and he has always been great to work with. He is very knowledgeable and efficient, and he always goes the extra mile to find the parts I need, even for my 20-year-old loader.
5.05 Randy Ray
I recently had some work done by Ascendum Machinery. I found them to be easy to work with, and their technicians were quite skilled. They have quality equipment and completed the job in a timely manner.
5.05 Ricky Jeffcoat
The salesman that always helps me is a delight to work with. He is friendly, knowledgeable, and efficient.
5.05 Phillip Tumlinson
I don't usually take the time to do surveys, but for Phillip I would do anything. He is very helpful and goes above and beyond to help us. He is very responsive and keeps us up to date on our orders. He is a valuable member of the Ascendum Machinery team. We need more vendors like him and Ascendum.
5.05 Verified Buyer
We do a lot of business with Ascendum and have never had any issues.
5.05 Verified Buyer
We're always pleased to do business with them. They always do a great job for us.
5.05 Will Moore
They're on top of their game, they answer the phone and do what they say they're going to do.
5.05 Verified Buyer
Their employees are good at their respective jobs.
5.05 Verified Buyer
We have never had any issues with Ascendum Machinery.
5.05 Francisco Robles
I've been happy with Ascendum Machinery. They are very responsive and easy to get in touch with, which is always a plus. The technicians are also knowledgeable and always do good work. I would recommend them.
5.05 Verified Buyer
Every time I have an issue I go to Ascendum, and every time I leave happy. The service department is awesome and the service manager Mike is the best. Everyone steps up to help and they work together like a well-oiled machine. I have been so happy with their service that I am bringing all of my cylinders from other machines to be rebuilt. I can't give enough praise to Mike and all the other people who help.
5.05 Lloyd Wards
I highly recommend people to Ascendum all the time. They do amazing work there.
5.05 Randy Medders
Mitch Bailey at Ascendum Machinery is the best of the best. He is my sales representative and always takes the best care of me and my guys.
5.05 Hank Kirkpatrick
Parts or service it doesn't matter, they're always great.
5.05 Verified Buyer
They do a good job.
5.05 Verified Buyer
They offer great service and our sales rep Mr. Steve Brown is the best!
5.05 Rodney Burgage
I have dealt with Volvo equipment for over 30 years, and Ascendum has taken great care of my needs.
5.05 Cameron Collins
They're willing to adapt to any situation which is very valuable. They also get things in motion quickly for us which is outstanding.
5.05 Verified Buyer
I see about 150 invoices a day and Ascendum's are always correct.
5.05 Verified Buyer
They had the parts that were needed in stock and the ease of working with them.
5.05 Earl James
They always treated us well. If they don't have the parts in stock that we need, they get them to us quickly.
5.05 Verified Buyer
They just have what we need.
5.05 Danny Whitener
The guy who helped me last time did a great job. Ascendum always takes care of us and I like their parts.
5.05 Bob Murray
I want to give a shoutout to Mike. He's my go-to at Ascendum Machinery. Mike is great, remembers my machine, and makes sure they have the parts I need in stock. He's exceptional and deserves all the praise.
5.05 Ricky Mayes
I had a great experience with Ascendum Machinery. The equipment and parts are durable and readily available. The customer service is also top-notch. I had a few questions that were answered quickly and efficiently.
5.05 Verified Buyer
They're easy to get ahold of and have good communication.
5.05 Verified Buyer
They are good to work with.
5.05 Steven Cross
They are always great to do business with.
5.05 Verified Buyer
The staff at Ascendum Machinery is knowledgeable and was able to find the steering component I needed, even for my very old machine. I didn't know if they'd be able to help me, but they were great! I had a really great experience with them, so I have already recommended two people.
5.05 Verified Buyer
They're easy to work with.
5.05 Verified Buyer
Excellent service every time.
5.05 Verified Buyer
I was very pleased with my experience at Ascendum Machinery. Phillip in particular was very helpful. He found the parts I needed and was very knowledgeable and friendly. I felt like he went out of his way to assist me, and I really appreciated it. He even hooked me up with Wade Henderson to be our sales rep, and he seems great too. I had a wonderful experience and would highly recommend Ascendum Machinery.
5.05 Joe Douglas
I like the equipment that Ascendum Machinery has and I like the people who work there. They're friendly, helpful, and always willing to go the extra mile for me.
5.05 Verified Buyer
I've dealt with them in the past and they do a good job.
5.05 Beau Sparks
They're always helpful.
5.05 Jacob Dilbeck
Ascendum Machinery has always provided us with quick and easy service. I highly recommend them.
5.05 Verified Buyer
Chance Harwood gets the job done. I make a call and he gets me what I need.
5.05 Angie Picado
Working with them is easy. Every time we purchase something it's a smooth transaction.
5.05 Jennifer Dayton
Ascendum Machinery handles all our needs promptly and are always available.
5.05 Verified Buyer
I have always had a great experience when doing business with Ascendum.
5.05 Verified Buyer
Our representative did a great job. We're really happy with him.
5.05 Terri Witt
I called them out to repair a track hoe and they were able to diagnose and fix the issue very quickly. The technician was friendly and professional, and they did a great job. I would recommend them.
5.05 Verified Buyer
Johnny Brown and Scott Lee were perfect. They walked us through the whole process and followed up with us to make sure everything went well.
5.05 Yaz Alin
They offer excellent service and the orders get delivered on time. All items arrive in good condition.
5.05 Verified Buyer
Their facility is nice, and we never have any issues.
5.05 Tammy Slate
They offer great customer service and provide excellent products.
5.05 Verified Buyer
Wesley Hall in particular was very helpful. I was able to reach him easily and he provided great customer service. I will definitely be using Ascendum Machinery again.
5.05 Verified Buyer
They offer all the LeeBoy parts we need.
5.05 Verified Buyer
Ascendum did a really good job.
5.05 Spencer Sepella
I always have a great experience working with Ascendum Machinery, and they are easy to do business with.
5.05 Russ Moody
I have always done business with Ascendum Machinery and have had a great experience. They have excellent equipment that works as expected, and the staff is friendly and knowledgeable. I would highly recommend Ascendum.
5.05 Verified Buyer
They do a good job with parts availability.
5.05 Verified Buyer
The parts people are always on top of it and do a great job.
5.05 Verified Buyer
We've never had an issue with them and they always provide great service.
5.05 Verified Buyer
My company loves doing business with Ascendum.
5.05 Verified Buyer
They can come out and work on our stupid Volvo equipment, nobody else can.
5.05 Doug Watson
Their availability of parts is a great benefit of using Ascendum, and it doesn't that the staff is very friendly and helpful.
5.05 Verified Buyer
They're great with getting us parts. The sales rep is responsive and always on top of it for us.
5.05 Robert Kennedy
Whenever we've called for parts, more often than not they have what we need and they always take good care of us.
5.05 Verified Buyer
I ordered the parts and it was easy. Everything worked out great.
5.05 Verified Buyer
The technicians are helpful.
5.05 Verified Buyer
They're a good company.
5.05 Verified Buyer
Everyone we spoke to was very friendly, and the technicians did a great job.
5.05 Verified Buyer
I already have recommended Ascendum Machinery to friends and colleagues because theyre just great. Its easy to do business with them.
5.05 Verified Buyer
Everyone here that has dealt with Ascendum has spoken highly of them. I love the ability to pay our invoices online.
5.05 Joe Garifo
They've been very helpful.
5.05 Verified Buyer
5.05 John C.
We worked with you guys a couple times. You guys are knowledgeable and know how to take care of the problems.
5.05 Chris Foxworth
I recently had a great experience with Ascendum Machinery. I needed a part for my equipment that they didnt have in stock. However, they were able to get it overnight. Theyre very knowledgeable, have great customer service, and their prices arent bad. Sarah helped me with my order, and she was wonderful. She took the time to make sure I got the right part. Thank you Sarah!
5.05 Verified Buyer
They have the parts in stock, and they are friendly and helpful.
5.05 Verified Buyer
They provide us with the parts we're looking for.
5.05 Scott Farmer
They have great service, and I always get my parts quickly.
5.05 Verified Buyer
Everything is great with the equipment from Ascendum.
5.05 Bill King
The customer service was good. I have no complaints or concerns with them.
5.05 Verified Buyer
We can get parts from them.
5.05 Verified Buyer
We have always been happy when working with Ascendum. There have never been any issues.
5.05 Verified Buyer
They're always helpful and responsive.
5.05 Verified Buyer
They're very attentive and their prices are competitive.
5.05 Verified Buyer
We have never had any issues with Ascendum. They are a great company to have by our side.
5.05 Verified Buyer
They got our stuff rolling.
5.05 Tony Curtis
They've been really good to me.
5.05 Verified Buyer
I've not had any issues.
5.05 Verified Buyer
Everything has been great while working with Ascendum. We haven't had any issues.
5.05 Verified Buyer
They have always been very reliable about getting our parts on time.
5.05 Bobby Hattfield
John at Ascendum Machinery goes above and beyond to help. He is very knowledgeable about what parts our equipment will need. Volvo is a reliable brand and Ascendum is doing a great job with their machines. I love working with them and will continue to do so.
5.05 Verified Buyer
They do a good job of getting us the parts we need. I don't have any complaints.
5.05 Verified Buyer
We just got a few parts from them and everything worked out well.
5.05 Alan Ramjatt
Ascendum has always been on top of our needs. They keep open lines of communication, and I really appreciate their service.
5.05 Scott Delozier
Buddy did a great job getting us the best machine for our needs, plus he is knowledgeable and friendly. Buddy has checked in since we purchased it to ensure we are doing well. I highly recommend Ascendum Machinery.
5.05 Verified Buyer
They do good with getting us the parts we need. I don't remember ever having a bad experience.
5.05 Stephen Watson
Everyone there knows what they're doing. I enjoy working with them.
5.05 Verified Buyer
They treat us well and get us the parts we need when we need them.
5.05 Derek G
Patrick did a phenomenal job. He blew me away with his knowledge and skill. I called Wade to tell him how great of a job Patrick did. I am very happy with Ascendum and their staff.
5.05 Verified Buyer
They do go service work so I'm happy.
5.05 Verified Buyer
The technicians are knowledgeable.
5.05 Jeff E.
Everything went great. The parts people were very helpful.
5.05 Jeff Johnson
The process from start to finish was smooth. They really know what they are doing at Ascendum.
5.05 Sati Singh
I am happy with their customer service.
5.05 Verified Buyer
They have what we need and treat us well.
5.05 Mike Rockefeller
Ascendum is always easy to work with. They get our parts to us quickly, and I enjoy doing business with them.
5.05 Milton Patrick
I was very pleased with their responsiveness and prompt service.
5.05 Chris Eskew
The equipment is working as expected. The sales team was great at getting us exactly what we needed.
5.05 Wally Sasser
I have two pieces of Volvo equipment. Ascendum Machinery always takes great care of us and our machines.
5.05 Jose Fuentes
Mark is great. He knows his stuff and even the new guys are doing their best. They know what I'm talking about when I call them and they're always on top of it.
5.05 Verified Buyer
We love working with Ascendum. I tried to call but no one has gotten back to me yet about our outstanding payments that we want to fix.
5.05 Jack Bracewell
They always have the parts we need when we need them. I think that is the most important.
5.05 Brian Page
Tony Cone always takes care of me. He is a great guy to work with. Anything I need is easy to get and always accurate. Ascendum is lucky to have someone like Tony.
5.05 Mark Boyer
Everything goes well when we order from Ascendum. I'm very happy with my experiences doing business wit them.
5.05 Verified Buyer
Whenever we go to Ascendum or they come to us, it is always easy. We have never had any issues and I highly recommend them.
5.05 Verified Buyer
They're easy to communicate with. They've been real good to us.
5.05 Verified Buyer
I thought I'd try them out for service and they did a great job. No complaints.
5.05 Brandon C.
I made an order but didn't receive exactly what I thought I needed. Once I realized the correct part I was looking for they were quick to reply and ship it right out to me.
5.05 Danny Gillis
Everything was great. If anyone has a Volvo, I would highly recommend them to go to Ascendum.
5.05 Verified Buyer
They have what we need when we need it and the equipment is good quality.
5.05 Verified Buyer
They do a good job. We've got no complaints.
5.05 Verified Buyer
We received the wrong part the first time but it was fixed quickly. They are on top of things at Ascendum.
5.05 Verified Buyer
5.05 Verified Buyer
They make purchases easy and they ship what we need right to us.
5.05 Shannon Mr. Harbin
Ascendum has always been quick to get us what we need. They are very reliable and knowledgeable about their field of expertise.
5.05 Brandon C.
They have great communication with the sales person and the paperwork is easy.
5.05 Verified Buyer
Ascendum does a great job of getting us the parts we need when we need them. They are always friendly and easy to work with.
5.05 Tracey Gladen
Ascendum Machinery is a great company. They are friendly and always have what we need in stock.
5.05 Justin Catern
They're the only Volvo dealer that I know of and they've never done me wrong.
5.05 Verified Buyer
Vince Bowers at Ascendum Machinery is reliable, friendly, and always helpful. It's a pleasure to do business there.
5.05 Verified Buyer
They make it easy ordering parts or whatever it is we're in need of.
5.05 Verified Buyer
They're quick with deliveries and the availability of products. Plus they're always easy to work with.
5.05 Josh Brooks
I have been very satisfied with Ascendum Machinery's parts, service, and equipment.
5.05 Verified Buyer
They always provide fast service for us.
5.05 John Simmons
Ascendum Machinery has always been good to me and my business. Their reliability is way above par.
5.05 Tom Brooks
Ascendum Machinery does a great job in every aspect of a company. We have been delighted with Ascendum.
5.05 Verified Buyer
It's easy to order our parts and we get them quickly.
5.05 Verified Buyer
Ascendum Machinery always gets us our parts on time. Kelly always makes sure everything is accurate and delivered quickly.
5.05 Lanear White
Ascendum has the best service guys around. Everything is completed with precision and accuracy.
5.05 Verified Buyer
It was quick and easy. We got what we needed and everything was fine.
5.05 Gary Miller
They always have the parts I need when I need them. It's much appreciated!
5.05 Tommy Norwood
I am very impressed with Ascendum Machinery. They take care of all my rental needs and I have my machines less than 24 hours after requesting it. I highly recommend Ascendum Machinery if you are looking for a reliable dealer.
5.05 Verified Buyer
They have good customer service and we receive our parts quickly.
5.05 Verified Buyer
I only recommend them because they have monopolized the Volvo market. It is the only place to get my machines worked on. I am and was very unhappy when they charged me double for drivetime costs to fix two machines on the same lot. I don't think I should pay double for one trip. If I did that to my customers, I wouldn't be in business.
5.05 Darren Barton
Ascendum has great people working for them and I've never had an issue. They do a wonderful job.
5.05 Verified Buyer
If they have Volvo equipment like we do, they don't have a choice.
5.05 Verified Buyer
They have good machines at a fair price.
5.05 Casey Robinson
They have good products and the sales staff is easy to deal with.
5.05 Verified Buyer
They're our dealer for LeeBoy.
5.05 Verified Buyer
The way they do business is convenient and friendly. Their parts are durable and I enjoy doing business with Ascendum Machinery.
5.05 Verified Buyer
We don't do many orders with them, but when we do they do a good job.
5.05 Verified Buyer
I'm happy with them. I've not had any issues.
5.05 Kelly Ryals
They're easy people to deal with.
5.05 Verified Buyer
They performed the service for us when they said they would and they completed the job perfectly. I rate them 11 out of 10. Our sales rep Mark is the best.
5.05 Verified Buyer
I have never had any issues with Ascendum Machinery. Their staff is knowledgeable and very helpful.
5.05 Verified Buyer
I highly recommend Ascendum if you are looking for durable Volvo parts.
5.05 Verified Buyer
They know what I'm talking about when I call and they treat me fairly.
5.05 Derek Milan
Ascendum is at the top of their game and I highly recommend them.
5.05 Derek Tacric
I have never experienced any issues. They get me what I need when I need it much quicker than their competitors. I highly recommend Ascendum Machinery.
5.05 Matt Gorman
Ascendum has a way to make everything we need easy and they take great care of us.
5.05 Ronald Williams
They've always treated me well and they do a great job.
5.05 Verified Buyer
Johnny the sales guy was fantastic and they took care of my needs quickly.
5.05 Jimmy Wilson
They find the parts I need when I need them.
5.05 Verified Buyer
They always make me happy, never an issue.
5.05 Verified Buyer
They are good people and have taken good care of me for years. Any issue that arises is fixed promptly.
5.05 Verified Buyer
My salesmen, Billy Brice Jr, does a great job of getting me what I need when I need it.
5.05 Woody Folsom
They've worked well for us ever since day 1.
5.05 Verified Buyer
They do a fine job every time we do business.
5.05 Verified Buyer
Ascendum has done a great job working with us over the years.
5.05 Jarrod Cardin
I have never had any issues when doing business with Ascendum Machinery. Mike Brown is my parts technician and he is phenomenal. He gets me what I need when I need it. Everything is always a smooth and easy process when ordering parts.
5.05 Verified Buyer
Ascendum has always helped us out of sticky situations with ease.
5.05 Verified Buyer
5.05 Charles Stevens
They always jump right on the order and get it to me quickly.
5.05 Verified Buyer
Ascendum's technician Matt, who does all the work on my machines, is awesome. He is an ambitious and knowledgeable man.
5.05 Alan Wilson
I highly recommend them based on their customer service. Anything we need Ascendum gets it to us with speed, accuracy, and friendliness.
5.05 Verified Buyer
The representatives at Ascendum were the nicest people I have personally dealt with. They run a great operation from top to bottom there. It is also conveniently located.
5.05 Verified Buyer
They're helpful when I need them.
5.05 Verified Buyer
Everything was very smooth from picking up the parts, to using them. I would highly recommend Ascendum.
5.05 Verified Buyer
Ascendum is number one in my book.
5.05 Nick Faller
I've never had an issue working with them. My machine is from Germany and there's actually only so many of them in the U.S. So, it's not a machine they're quite as familiar with as they might would be with some others. However, when they come out they're always able to get the job done, done right, and on time.
5.05 Verified Buyer
As far as I remember, everything went well with the parts we purchased. We didn't have any issues.
5.05 Verified Buyer
We have never had any problems with Ascendum. They are always a breeze to work with.
5.05 Jason Hobbs
They're very helpful and are always able to get everything we ask for ordered and shipped right to us.
5.05 Weston Jarriel
Ascendum always has everything I need in stock. They get me what I need with speed and accuracy.
5.05 Patti Felkel
I have nothing but good things to say about Ascendum. They take outstanding care of us.
5.05 Chaz Paxton
They provide me with great service.
5.05 Verified Buyer
This was our first time doing business with Ascendum and we are very happy with their equipment. There was one tiny hiccup with an invoice but they fixed the issue immediately. Their responsiveness to that issue makes me as satisfied as I am
5.05 Manny Rodriguez
We buy from Ascendum for our customers. Everything always gets to us on time and they have very dependable equipment. None of our customers ever complain about parts from Ascendum Machinery.
5.05 Daniel Adams
Mark Burd at Ascendum is a phenomenal guy. He does a great job getting me what I need even though they are short-staffed. I have been delighted with Mark and Ascendum as a whole.
5.05 Bert Hubbard
Ascendum is always there when we need them. They are reliable and knowledgeable. They always go above and beyond to help us. I highly recommend them.
5.05 Russell Wilson
Ascendum is at the top of their game. They do an amazing job with our machines and are very friendly.
5.05 Stewart Scruggs
We did have just a slight hiccup with some confusion on what was still under warranty and what wasn't. I tried to tell them about it and it was a little tough getting on the same page at first. My Salesman, Billy Bryce Jur, was able to get it cleared up though, and that was the only hiccup we had at all. They got everything taken care of and straightened out at the end of the day. Billy is great to work with, he's a really good guy. The service department is easy to work with, as well. There was just that little glitch on what was still covered. Overall, they've been great and they made everything right that did arise, so really no complaints from me. I would absolutely buy from them again.
5.05 Stephen Walker
Ascendum Machinery has the best service and staff. Every time we need anything they are on it with speed and accuracy. It keeps us from having any downtime with our machines.
5.05 Verified Buyer
They always do a great job getting us the parts we need.
5.05 Dusty Cone
They have a great service staff and technicians. They got my windshield delivered to me promptly. I'll continue to do business with them.
5.05 Patrick Roberts
It's very convenient being able to work with Ascendum. I can't recall ever having any issues at all ordering from them.
5.05 Sherry Malphrus
They always get our parts to us promptly and with accuracy.
5.05 David Cohen
I have not had much experience with Ascendum. What I have encountered has been phenomenal. They run a great operation.
5.05 Verified Buyer
Their availability of parts is always good.
5.05 Eddie Atwood
When there's a problem they service it quickly and always do a great job.
5.05 Alex Podger
5.05 Verified Buyer
Ascendum has the best customer service. They are always there when we need them.
5.05 Jonny L
We have never had any issues with Ascendum. They have always been a very reliable partner for our operations.
5.05 David Fraase
They seem to be the only place that I can actually call up and get what I need from them.
5.05 Jason Tomberlin
Ascendum always has what we need in stock. It's easy as pie doing business with them.
5.05 Verified Buyer
We have always been happy with the service and materials we receive from Ascendum Machinery.
5.05 Rob Cole
Ascendum did a great job. We really appreciate you guys.
5.05 George Easton
They have always done great work for our company. Their technicians get things done with accuracy and prompt attention.
5.05 Verified Buyer
I'm happy with them.
5.05 Verified Buyer
They are always on top of things when I call. It is always an ease doing business with Ascendum Machinery.
5.05 Tony Collins
It was great, they did a really good job. I can't say enough good things about them, they got me in quickly and fixed it well. I really appreciate their concern for the customer, they really did a great job of getting me back to business.
5.05 Verified Buyer
They are a very reliable company and always there for us when we need them.
5.05 Kyle Stiler
Ascendum has always been a great company for our business.
5.05 Sean Hopson
It was great, I haven't had any problems with Ascendum.
5.05 Gus Howard
Ascendum is a great company to work with. Their parts technicians are very knowledgeable and friendly. It's nice when you can walk in and they already know your name. It gives it a local feel. Every transaction with Ascendum is smooth and accurate. I highly recommend them.
5.05 Verified Buyer
I was buying a lot of parts around the time I bought from you guys so if there's nothing bad that I remember, then everything turned out really well and if I didn't go back to return the parts, then it worked out great!
5.05 Greg Hill
I like the Volvo trucks a lot and other than them not always having what I need in stock, everything goes fine.
5.05 Verified Buyer
I love Ascendum's service. Phillip and the rest of the staff are knowledgeable and go out of their way to get me what I need.
5.05 Verified Buyer
Ascendum is a reliable place to work with. I just got a brand new machine and it works better than I expected. It did have one small wiring issue. The technician was able to get it fixed promptly and with accuracy.
5.05 Ronaldo Cruz
It has always been a breeze to have Ascendum take care of our needs.
5.05 Austin Williams
I recently started doing business with Ascendum and they have done an amazing job at taking care of our needs. I am happy I started working with them.
5.05 Verified Buyer
I already recommend Ascendum all the time. They do a great job.
5.05 Dewayne Rice
I've known Mickey since he was with another company and he's just fantastic. My water pump had gone out on a machine and John Deere kept sending me the wrong parts over and over and then tried to sell me a new machine instead. So, Mickey took a look into it for me and within a couple days, he was able to find me the water pump I needed. Every time I call Ascendum they are right there for me and answer the phone right away. I don't have to go through a 20 minute recording to talk with somebody. Van over there and Brian are also first-class and professional people.
5.05 Verified Buyer
Working with Ascendum was a wonderful experience. I have no constructive feedback to provide. Moving forward, I will make sure to contact Ascendum again due to this great experience.
5.05 Alex Jordan
This was my first experience with Ascendum Machinery and it was very enjoyable. They have a very knowledgeable and polite staff. I will continue to do business with them from here on out.
5.05 Verified Buyer
Ascendum does a really good job.
5.05 Verified Buyer
They're very helpful and easy to deal with.
5.05 Tim Stoddard
I deal with Ascendum from time to time, they come out and work on some machines. I don't have any problems with them.
5.05 Michael McDaniel
The parts are always available. It's very easy to order what I need.
5.05 Cricket Jolly
It's really easy to do business with them.
5.05 David Dunne
Mike Brown and Randy at Ascendum are the best guys you can find. I started doing business there years ago. Mike was the first person I ever dealt with. He is a great person to still depend on. Both Randy and Mike are very knowledgeable about what I need. I would highly recommend Ascendum Machinery to anyone and everyone.
5.05 Verified Buyer
They do good work. I'm happy with them.
5.05 Glenn McGrady
I have been working with Ascendum and the same guys there for years now. It is an absolute pleasure working with them. My most recent service was diagnosed quickly and fixed even quicker with 100% accuracy. I have a ball when I walk into the place. Mike at the counter is a hoot. The service technician, William, is amazing at what he does. He is very knowledgeable about his work and is hilarious. Randy, their office guy is phenomenal. I mean, I actually look forward to going to Ascendum because it's like walking into Cheers. All of those guys are the best of the best.
5.05 Willy Clemmons
Ascendum is the only place that seems to always have what we need in stock. Other places can be hit or miss.
5.05 Doug Wilcox
They have a great selection of parts and service options. I deal with Mike there and he just the best of the best. He will go out of his way to make sure you're getting the best deal and it is accurate.
5.05 Allen Zipperer
They were excellent. It was a great experience. I didn't have any issues, I'm very happy.
5.05 Verified Buyer
The service went great and everything was clear.
5.05 Verified Buyer
Ascendum has the best availability of parts. Their staff is amazing and they make it easy to do business with them.
5.05 Verified Buyer
Ascendum is very responsive when we call or need a service completed. The technicians do great work and are knowledgeable about what they are doing.
5.05 Verified Buyer
Ascendum always has what we need available. They are the best around and the staff is knowledgeable. It is a joy when I make a trip to Ascendum. I know everything is in good hands when I work with them.
5.05 Mark Howard
Ascendum has the right pricing and an excellent staff. I already recommend them to anyone with a problem, because I know Ascendum will take great care of them.
5.05 Shaun Joyner
The salesman was amazing. You know how a lot of places harass you to get you to buy their stuff? I'm so happy he wasn't like that. He didn't pester me one bit. He did check in and stay in touch every once in a while, but he answered all my questions, kept in touch respectfully, and wasn't annoying. The equipment itself is great too.
5.05 Verified Buyer
Ascendum is always doing a great job. They help us out all the time and I love my new purchase.
5.05 Wayne Severance
I recommend Ascendum to everyone possible. I love Volvo equipment and the company has been treating us well since the 70's.
5.05 Verified Buyer
Ascendum has a very knowledgeable staff. They are always doing a great job. I really like doing business with them.
5.05 Verified Buyer
Ascendum got us the part we needed quickly and their equipment is reliable. I love doing business with them.
5.05 Brian Jackson
I love doing business with Ascendum. Customer service is very important to me and they have the absolute best out there. Their follow-up and follow through is astonishingly quick.
5.05 Jeremy Holbrook
I think they're awesome. They're very communicative and there when I need them to be.
5.05 Verified Buyer
We love working with them. They always take good care of us.
5.05 Verified Buyer
We have been doing business with Ascendum for over 10 years now. They are top notch in every aspect a company can be.
5.05 Curtis Keplin
They're very good, the guys here love working with them. We're pretty satisfied with the service we got.
5.05 Daniel Murray
The technician Ascendum sent out was great. He knew what he was doing and did it with accuracy.
5.05 Verified Buyer
They are easy to work with and helpful when we need them.
5.05 Verified Buyer
Billy Price at Ascendum is wonderful. He is the most helpful guy you will come across. He always helps us out and seems happy to do so. It's nice to have such a reliable source for all our needs.
5.05 Verified Buyer
Ascendum is always there when we need them. They do great work for us.
5.05 David Matthews
We have never had any issues with Ascendum Machinery. They are always friendly and knowledgeable.
5.05 Verified Buyer
The ease of doing business with Ascendum is above the rest. Their parts are durable and the technicians are very knowledgeable.
5.05 Verified Buyer
I've got no complaints. They have the parts we need.
5.05 Verified Buyer
They are always good, have great service, and are responsive.
5.05 Delory Henry
I was having trouble figuring out what was wrong with my machine. Ascendum's service technician figured it out in about five minutes and had it fixed in thirty.
5.05 Verified Buyer
The equipment is durable and they a have great sales team.
5.05 Verified Buyer
Ascendum has the best service and parts technicians. My guys love working with them. I love everything about Ascendum, they have helped us out of tough spots.
5.05 Brandi Walters
Ascendum is a pleasure to do business with. Everything we receive is correct and prompt. We have been doing business with Ascendum for years and we won't stop until they do.
5.05 Kevin McCally
Ascendum has a friendly staff and is conveniently located.
5.05 Verified Buyer
Ascendum has a wonderful team working for them.
5.05 Verified Buyer
Everything is always great when we do business with Ascendum.
5.05 Verified Buyer
I already recommend Ascendum Machinery to everyone I know. They do the best work.
5.05 Verified Buyer
The staff is knowledgeable and helpful.
5.05 Verified Buyer
I recall having a good experience with Ascendum. We had no complaints.
5.05 Verified Buyer
They do good work on the equipment, and they work quickly.
5.05 Verified Buyer
I always recommend them. I've never had any issues with Ascendum.
5.05 Verified Buyer
Ascendum is a blessing to have around. They are the best at what they do. I always get a callback and the technicians show up promptly.
5.05 Verified Buyer
We never have any issues with Ascendum. They are on the ball when it comes to parts.
5.05 Mike Williams
They are good people and I have never had any issues with them.
5.05 Tim Gosnell
Ascendum's road mechanic, Jeremy, is the best of the best. He always takes care of all my needs. The whole crew is great. The parts technician, Patrick, is wonderful. They have the best service around.
5.05 Verified Buyer
They are a fantastic company. Ascendum is always there when we need them.
5.05 Jared Brenaman
Ascendum always takes the best care of us. Every issue we have is promptly taken care of. They are just an all-around great company to do business with.
5.05 Anthony Giorvdano
Ascendum's sales team stands above the rest. Chance Harwood is the best of the best. He always makes sure I am taken care of with accuracy and knowledge. Overall, Ascendum does an amazing job.
5.05 Verified Buyer
5.05 Chris Gietzen
I do recommend them all the time, actually. Parts and service are both great to work with. I haven't had any issues with them.
5.05 John Anderson
I've been dealing with the same guy over there for quite some time. The service work and the parts department are excellent.
5.05 Verified Buyer
We're happy with Ascendum.
5.05 Ronnie Hicks
Ascendum always gets our parts to us quickly. Their staff is knowledgeable and responsive. I have not had any issues with them.
5.05 Verified Buyer
Where they're located is perfect for me.
5.05 Timothy Norris
Donny Lacroix is the best thing guy Ascendum Machinery has. That man is top-notch. You don't get a better salesman than Donny. I tell you what, that man is a special salesman. He checks on me, he calls me, if I need a part he'll bring the damn thing to me. He's excellent. I call Donny and get whatever I need, boom! and it's here. He texted me Christmas Day and wished me and my family a happy Christmas, same on Thanksgiving. If that man wants a raise to stay with y'all you'd best damn give it to him. I had a problem with a machine on a Saturday and I called him and he answered the phone and helped give me advice to fix it. On a Saturday! And he's a salesman! I cannot speak any more highly of that man. He's 100%, he's top-notch.
5.05 Verified Buyer
Ascendum is the best around. They always have everything in stock and the technicians are very knowledgeable.
5.05 Matt McLocklin
I have never had any issues when working with Ascendum.
5.05 Mark Watson
They're quick and responsive. The service and the communication are both good.
5.05 Shawn Arber
They make working with them easy and the service department is fantastic.
5.05 Verified Buyer
Ascendum is always easy to work with.
5.05 Verified Buyer
5.05 Carrie M.
When we need parts, Ascendum is always there for us.
5.05 Jimmy Mckinny
5.05 Amanda M.
There were no issues at all when they came out. We've tried to find people to work on this machine before and Ascendum has always been the best to go to for what we need.
5.05 James Goble
I use Ascendum strictly for Volvo parts so I can't speak to anything but that. It was a good experience overall. Just like everybody else, pricing could be better. For Volvo parts, I would definitely recommend Ascendum though.
5.05 Verified Buyer
Ascendum always has the parts we need in stock and we receive them quickly.
5.05 Verified Buyer
The Volvo I got has been great. Everything has been good so far.
5.05 John Freeman
They have excellent customer service.
5.05 Lou Giannattafio
Ascendum always has the parts we need in stock. The parts technicians are a breeze to deal with. They offer amazing service and respond when we call.
5.05 Greg Hill
I've never run into any troubles working with them, they always follow through and do what they say they will for me.
5.05 Russ H
Ascendum has been great to work with. We have no complaints.
5.05 Verified Buyer
The reason I say I would highly recommend is due to my experiences working with my salesman, Steven Sowards.
5.05 Verified Buyer
They are the only Volvo dealer close to us. I like the convenience of their parts department.
5.05 Verified Buyer
The main guy, Jason, who I deal with is the best of the best. He always makes sure I get what I need and can make a bad day better.
5.05 Charlie Hughes
If anyone has Volvo equipment, Ascendum is the best place to go.
5.05 Verified Buyer
I typically get great overall service with them.
5.05 Verified Buyer
I would highly recommend Ascendum. I'm very happy with their service.
5.05 Bobby Brittain
Steve Brown is the man. I would highly recommend him to anybody. He's an outstanding employee. Tell him that Bobby rated him a minus 0. (He specified he is just teasing with that minus 0 comment but emphasized he'd like Steve to know he said that as a joke) It's a wonderful experience all the way around. It's just an outstanding company, good equipment, quality equipment. The sales team is just outstanding.
5.05 Verified Buyer
They are always there to help when we need them.
5.05 Marcus Rutherford
Mike is probably the best in the country. You won't find a more knowledgeable parts guy than Mike. Without him you'd need three other people to replace what he does. He knows every part and doesn't need to look anything up. He probably saves the company tons of money in labor alone.
5.05 Troy Reese
They're excellent. I get great service with Ascendum.
5.05 Scott Schneider
We have a great working relationship with Ascendum. The staff is amazing and their loaders are dependable.
5.05 Verified Buyer
Ascendum always is at the top of the game.
5.05 Mark Bradley
I have no complaints at all with Ascendum. The service was great!
5.05 Verified Buyer
Ascendum did everything I asked of them with ease. I would like to think they would for anyone else.
5.05 Verified Buyer
My parts guy, Landon, does a great job for me.
5.05 Allen Lemasters
The guys are really nice on the phone. They had what I was needed and provided me all the information I needed for the oil. I even ended up needing to go back and had a good experience.
5.05 Woody Folsom
Ascendum does a wonderful job.
5.05 Doug Wilkins
I like all aspects of their services. Their timeliness and responsiveness are above par.
5.05 Ruben Lopez
They do good best Volvo dealer in our area. They always have the parts we need available.
5.05 Paul Winters
I give Mike a call and tell him what I need and he gets it done. He's always been very knowledgeable and treats us right.
5.05 Verified Buyer
They have good customer service. The employees are easy to work with.
5.05 Verified Buyer
Anytime I need anything, they are always there to help me out. They're outstanding! If anyone needs a Volvo-anything, go to Ascendum. It would take very little to kick Caterpillar and John Deere out of this market area within a year or two, no doubt if they got a little more aggressive and stayed consistent with it. Quite literally, they can take over the market. Traditionally, I used to be a Caterpillar user but Volvo goes way ahead of them. I recommend Ascendum and Volvo equipment to anyone I can. I love Ascendum.
5.05 Verified Buyer
Ascendum is a great company.
5.05 Verified Buyer
Ascendum has great response times. They always get us the correct part the first time.
5.05 Keith Britt
Ascendum is always there to help when we need them.
5.05 Mike McKamery
The local branch I deal with is absolutely great. The equipment they provide is excellent.
5.05 Verified Buyer
They do a great job. Ascendum has the best selection of Volvo equipment and parts.
5.05 Sam Broome
Ascendum does a great job with all of our needs.
5.05 Verified Buyer
Ascendum has been nothing but great. They've been really easy to work with.
5.05 Carla Anderson
They always do a good job for us. I've never had any issues.
5.05 Verified Buyer
It's all about people. The salesman, I wish I could remember his name, went above and beyond for us. He was very responsive.
5.05 Travis Smith
They get us what we need when we need it.
5.05 Otis Scott
They carry the brands we're looking for and do a great job.
5.05 Verified Buyer
They have a great response time and the technicians are very knowledgeable.
5.05 Frank Hutchens
They are professional in all aspects.
5.05 Verified Buyer
They always have great service when we visit Ascendum Machinery.
5.05 Sarah Dunaway
Ascendum is very responsive and a reliable company to do business with.
5.05 Verified Buyer
They have excellent service.
5.05 Verified Buyer
They do great work and the rental worked as it should.
5.05 Kayla Means
They corrected a mistake they made within hours. I was very happy about that. Luckily we are located right down the road from Ascendum.
5.05 Sabrina Tucker
I am always happy with their service.
5.05 Cori White
We have been using Ascendum for years now and they always are on top of all our needs.
5.05 Chrystal Dodson
I actually recommended them to somebody yesterday, they're easy to get into contact with and I don't have any issues.
5.05 Steven Kincaid
Ascendum is knowledgeable and follows through on its promises.
5.05 Trey Smith
We don't use Ascendum very often, but when we do its always great.
5.05 Darwin Clark
Ascendum is easy to do business with, providing quality machines promptly.
5.05 Jesse Johnston
It was nice that they filled me in on the information I was missing with ease. I didn't have part numbers or anything. They still managed to get me the correct parts and materials I needed to complete the job. I highly recommend Ascendum
5.05 Verified Buyer
The salesmen they have there are amazing. It keeps us coming back for years and years.
5.05 Mike Bowers
Ascendum is always easy to deal with and they get us our parts quickly.
5.05 Charles Swartz
I highly recommend Ascendum. They have taken care of our every need with ease. They really are on the ball.
5.05 Jesse Cook
Ascendum has always been very helpful when we call. They are very friendly and get the parts we need to us quickly. We have always had great experiences at Ascendum.
5.05 Billy Mimms
Ascendum provides great customer service. Mike in parts at the Chattanooga branch does a great job.
5.05 Verified Buyer
Everything goes well when we visit Ascendum.
5.05 Verified Buyer
They have been taking great care of us for years now. My guys love working with them. I haven't had any issues with communication about parts, service, or invoicing.
5.05 Justin Boone
Ascendum always has the parts we need available and a great shift.
5.05 Robert Parker
Ascendum provides great customer service.
5.05 Skyler Hickman
It was the easiest process we have ever had acquiring a new piece of equipment. They do a wonderful job at Ascendum.
5.05 Patt Murphy
They make a good truck, the only thing is the pricing. But Volvo makes a good truck, you pay for what you get.
5.05 Vann Cauley
They have an amazing staff and the parts to match.
5.05 Verified Buyer
Everything has always been wonderful.
5.05 Verified Buyer
The purchasing and repair processes at Ascendum are seamless.
5.05 Paine Gily
Ascendum provides great customer service and quality machines.
5.05 Mary Conder
We have never had any issue with Ascendum. We need something and they get it to us quickly and accurately.
5.05 Verified Buyer
I would highly recommend Ascendum. They have great service.
5.05 Will Mallard
Ascendum provides great customer service with prompt response times.
5.05 Verified Buyer
We were happy.
5.05 Nick Dull
All of my experiences have always included very courteous, respectful and knowledgeable gentlemen at Ascendum.
5.05 Tommy Abell
Wes and Matt are both really good guys to work with. They always make sure I'm well taken care of. Also, the new general manager is doing a great job. Ascendum is a great company to do business with.
5.05 Verified Buyer
It is always a seamless experience with Ascendum Machinery.
5.05 Verified Buyer
We have never had any problems with Ascendum. They do great work.
5.05 John Fogle
5.05 Daniel Price
We just like them as a company overall.
5.05 Deonca Mevens
Ascendum is always AWESOME! Everything they do is wonderful.
5.05 Verified Buyer
They are knowledgeable and the sales team is really good.
5.05 Andrew Maggard
If someone needs help with a Volvo, I would highly recommend Ascendum. We have other brand machines as well, but when we need Volvo help, they are always there.
5.05 Larry Kirby
The guys down there at the Chattanooga branch are phenomenal. They always help us when we need it.
5.05 Alayna Bell
We have had great service when we need a part or anything fixed last minute. I think they do great work and we will continue to use them.
5.05 Verified Buyer
They are great across the board. I highly recommend them because they take care of us like family.
5.05 Nick Jenkins
My mechanics love doing business with them. We have only had one hiccup with Ascendum but they fixed the issue right away. Everything I hear and see is always wonderful. I would recommend them.
5.05 Jesse Gray
Steve Brown over at Ascendum was very helpful and kind. It is hard to find good salesmen now a days. This was our first time purchase with Ascendum. We will be returning. They do much better business than others.
5.05 Verified Buyer
The sales team was easy to deal with. We bought two machines from them. They came in at the end of last week, which seemed really fast. My guys have not been able to use the equipment yet. I am sure it will be very nice when they do.
5.05 Daniel Allen
They have amazing service. I mean they are just the best in business. Everything from repairs to rentals is always an ease to handle with Ascendum.
5.05 Verified Buyer
5.05 Verified Buyer
They do great work and the technician who helped us was actually able to fix the problem.
5.05 Jason Meyers
The tech guys are really good as well as the sales reps. They're good overall. Always helpful and willing to provide clarification when we ask.
5.05 Joshua Gragg
When I call they always take care of my every need with care and expertise.
5.05 Verified Buyer
We have never had any issues with Ascendum, we work very closely with them.
5.05 Lauren Belt
Ascendum always has a technician out when we need. They always do a great job and are super responsive. We have been pleasantly surprised by the level of service.
5.05 Verified Buyer
They do quality work.
5.05 Verified Buyer
5.05 Verified Buyer
We haven't had any troubles with Ascendum. My guys like them. I don't usually deal with them directly but when I do, it's always great.
5.05 Verified Buyer
They have always been a good company to work with. We will continue to work with them.
5.05 Becky F
They fix what we need fixed in a timely manner.
5.05 Verified Buyer
We always have a good experience with Ascendum.
5.05 Darren Brown
They always have dependable equipment. We have not been able to use the equipment since we bought it. The holidays and the weather have not allowed us to. I am confident in Ascendum that it will be perfect as always.
5.05 Verified Buyer
They have always been great to work with.
5.05 Sam Truan
Their response times are wonderful and they know what they're doing.
5.05 Alex Rodriguez
I will always recommend Ascendum. They do a fantastic job on all fronts.
5.05 Verified Buyer
It's easy to order and we receive our shipments quickly.
5.05 Verified Buyer
They've been good to work with so far from what I've dealt with.
5.05 Scott Waycaster
They've got the parts we need and they're easy to work with.
5.05 Clark Boehm
He was a newer parts guy but he really tried and that's all I ask. As long as I get what I need and the right parts at the end of the day, that's the main thing. I love my Volvo and it's still being doing me good. I was just using it this morning and it took care of plenty of snow.
5.05 Dan Johnson
They've been good every time I've called so far.
5.05 Rich M.
Their overall customer service impresses me the most.
5.05 Mike Winkler
We've been a customer for 25 or so years.We've had anywhere from large loaders to small loaders, whatever we request, they supply a quote and follow up with us. I've got that monitoring system they offer, and they send an email periodically with where we stand and when the next service is and it makes things easy.
5.05 Keith Fullenkamp
They do a real good job. I've got no complaints.
5.05 Ashley Moon
No main reason really other than feeling they deserved a 5 rating on all above questions. There were no issues.
5.05 Verified Buyer
They provide quality service work.
5.05 Danny Spiers
They always provide good service
5.05 Terry Stevens
It's easy to do with business with Ascendum,I told them what I wanted over the phone, I ordered it and it was here. Very simple and quick.
5.05 Eric Ingold
It's always super simple to do whatever we need to get done with them
5.05 Phillip Lucas
They have good service.
5.05 Jacob B.
It's easy to order parts from Ascendum. They have what we need in the moment.
5.05 Verified Buyer
The equipment is good quality.
5.05 Verified Buyer
They always have what we need in stock.
5.05 Mike Nelson
They have great communication and are easy to work with.
5.05 Matt Hoft
They have good availability.
5.05 Gary Wood
They're good people to deal with.
5.05 Suzanne Huntley
Ascendum is easy to do business with and we haven't had any issues.
5.05 Makia Buchanan
They make the buying process simple and my machine has worked exactly as it should.
5.05 Nathan McCarter
They always take care of ordering the parts for me when I stop by. The staff is great and I only run Volvo equipment.
5.05 Verified Buyer
I've been dealing with Paul for years. He's good." "They're courteous and kind. A good company, overall, to deal with.
5.05 Verified Buyer
Volvo is very proud of their equipment. Sometimes the prices are high, but that is everywhere right now. They are cheaper than Komatsu and it's impossible to find parts for our Komatsu. I will be switching to only Volvo when I can afford to make the change. I think the Chattanooga branch does a phenomenal job and taking care of all my needs.
5.05 Roy Bailey
I haven't had any issues. Ascendum does a great job and I have recommend them for years.
5.05 Shirley Naukam
Dealing with the parts department is always a breeze. Any part we need, we have it very quickly. They go above and beyond.
5.05 Jamie Miles
They're just easy to deal with.
5.05 Visar Luzha
They're great to work with. They're machines are great quality and the staff are always helpfu.
5.05 David W.
I've never had a bad experience with Ascendum.
5.05 Verified Buyer
They were quick to answer my questions and quick to get me a quote.
5.05 Randy Lawson
They're just really helpful. They bend over backwards to get me going. If, for some reason, they're unable to help with something, they do their best to redirect me and make sure I still get helped.They're Public Relations and Customer Service is better than anybody I've dealt with for machinery.
5.05 Verified Buyer
It's always a good experience when purchasing parts from them.
5.05 Ricky Maxwell
They've been very good to me. They're good guys.
5.05 Fred Gravley
They've always treated me well
5.05 Joy Passmore
They've always been very helpful with everything
5.05 Verified Buyer
They do a good job of getting me what I need.
5.05 Verified Buyer
We have used them for years and it's always an easy experience.
5.05 Verified Buyer
Everything has been good and "Keep it up
5.05 Brian Gatehouse
They have good support and service.
5.05 Vann Robeson
I had a real good experience with them and will do business with them again.
5.05 Verified Buyer
I did an overnight delivery and paid for the overnight delivery but it took 4 days to get to me. Everything else was good with Ascendum though. The only thing is, I'm from North Dakota and sometimes when I call from Dickenson to Fargo, the phone call gets transferred to a lady's personal phone number. It's very weird. That's the only thing I think should get fixed.
5.05 Sean Smith
They have a specific brand we carry.
5.05 Brandon Fox
Everything is always good with Ascendum.
5.05 Verified Buyer
They do quality service work.
5.05 Verified Buyer
We never have any problems with Ascendum. We don't use them often but when we do it is a wonderful experience. Those guys over there really know what they are doing and are good at doing it.
5.05 Verified Buyer
They are our only option around our area. I am not upset though because they always take great care of us.
5.05 Craig Wilson
They did a real good job. I'm always pleased with the work that they do.
5.05 Michael (Willie) Hair
I'm very pleased with their services and will continue to use them.
5.05 Verified Buyer
The machines are good quality and the rental process is simple.
5.05 Verified Buyer
I like the availability of parts.
5.05 Verified Buyer
Everything has been great. I'm very pleased with the employees and the level of service I've received.
5.05 Verified Buyer
They treated us with care and the equipment works well and is very dependable.
5.05 Al Morton
Might take a day or two to get what I need, but it is always right and the service guys are very helpful.
5.05 Verified Buyer
They have good service.
5.05 Verified Buyer
They're great to work with. They're very helpful, knowledgeable, and the parts are great quality.
5.05 Robert Sitton
They do great work and are transparent with me from to start to finish. Also, very friendly and easy to work with.
5.05 Verified Buyer
We really depend on them and they always come through for us.
5.05 Bryon Luther
They are very easy to deal with.
5.05 Timurlan Aitaly
The technicians are professional and easy to work with.
5.05 Tounia Stein
We have had no issues with ordering or getting our order. I like the ease of efficiency.
5.05 Angel Perez
The biggest thing I look for in a company is how knowledgeable and friendly the staff is when I'm buying something. Ascendum has that. They always tend to my needs. When I call and order parts, they are always willing to help and give me the parts I need. Also, the deliveries come in a timely manner. Those are the qualities I look for the most to make sure I'm being treated equally and not ignored. Overall, they are great to work with and make it easy.
5.05 Tyler Smette
Tyler is the best part guy around. I wish they would get more stores. John Deer is taking over. I have to drive 300 miles to get to the store.
5.05 Will Anderson
They do a great job getting us the specialized parts that we need.
5.05 Verified Buyer
They do well and are responsive.
5.05 Michael C.
They're great guys that work there. They take the time to help me out.
5.05 Josh Hammond
I like the sales rep, He was good to work with.
5.05 Verified Buyer
They always do a great job for us.
5.05 Verified Buyer
We've never had any issues ordering from them.
5.05 Verified Buyer
They have been doing great work. They used to not be as responsive but they have improved tremendously over the years.
5.05 Verified Buyer
Everything always goes seamlessly with Ascendum. They are very responsive and have a great operation.
5.05 Verified Buyer
They always have amazing service.
5.05 Danny Allen
They are easy to work with, and they have taken good care of me and my needs, and the equipment works the way it should. I have recommended them to others.
5.05 Hank Kirkpatrick
They stay in communication consistently. We have services preformed by Ascendum so often because they are significantly above the rest.
5.05 Verified Buyer
They keep our machines running.
5.05 Verified Buyer
They get the parts to us quickly, and they do a good job.
5.05 Verified Buyer
It is simple to order parts from Ascendum.
5.05 Verified Buyer
THEY ARE AMAZING!! I love doing business with them. Everything is always seamless and they are some of the friendliest people you will meet.
5.05 Krystal Littlejohn
You are the only place to get parts from in our area.
5.05 Woody Folsom
You all are pretty great and got the job done quickly.
5.05 David Wright
Ascendum provides us with great customer service.
5.05 Verified Buyer
They do excellent work.
5.05 Verified Buyer
They do great work, its always a breeze to work with Ascendum. The rental equipment is reliable and sharp.
5.05 Verified Buyer
They did a good job.
5.05 Verified Buyer
They do a great job of getting me the parts that I need.
5.05 Shane McIntyre
5.05 Verified Buyer
Ascendum takes care of all of our needs in a timely manner. They always answer when we call.
5.05 Bill Stafford
They have great experience and know what they are doing. Mike Brown always takes care of us and he is outstanding. He has been our guy for years now, I don't know what we would do without him.
5.05 Hector Sanchez
I like the parts availability and they have good service.
5.05 Verified Buyer
We are very happy with Ascendum. They always have what we need in stock and the service is amazing.
5.05 Larry Godfrey
They are always going above and beyond to make sure we have what we need.
5.05 Verified Buyer
We have been doing business with them for awhile and they do a phenomenal job with everything.
5.05 James Anderson
They do a great job and I've never had any issues.
5.05 Verified Buyer
They have always taken care of us and our needs. It is an enjoyable visit to the local branch because everyone is very nice and helpful.
5.05 Verified Buyer
They always take care of our needs and are very dependable.
5.05 Verified Buyer
They call to check up on us and see if we are needing anything or experiencing any issues. The technicians over there do great work and the customer service is phenomenal.
5.05 Alexis Mills
They completed the service work quickly and were able to resolve the issue we were having.
5.05 Dana Haeck
They have great overall service. The prices are great and we love our new piece of equipment!
5.05 Verified Buyer
We don't use them often but when we do it is always an ease.
5.05 Randy Keep
We like the availability of their parts.
5.05 Verified Buyer
5.05 Johnny Graham
We've never ran into any problems while working with Ascendum Machinery. They're doing great!
5.05 Verified Buyer
They did a good job with our machine.
5.05 Verified Buyer
They are always amazing to work with.
5.05 Jeff Davis
I've never had any issues with them. All the guys are easy to work with and if there was ever a situation when a part was not in stock, they are super quick to get it in stock for you.
5.05 Verified Buyer
They did everything just fine. I would highly recommend them to people.
5.05 Verified Buyer
They get us the parts we need.
5.05 Tyler McMahan
5.05 Verified Buyer
They were very quick coming in and replacing what we needed. It was a small task but they got it done.
5.05 Tandy Barrett
They are easy to work with and we never experience any problems with them. They are good people.
5.05 Kyle Ward
They know our machines inside and out. We have been using Ascendum for years. They do wonderful work and I will continue to recommend them.
5.05 Verified Buyer
They provide good customer service and it's easy to order parts.
5.05 Amanda Pierson
Their parts department is awesome. Tauriel Laws always takes amazing care of us. He is very knowledgeable and just an all around good guy. The company always has what we need when we need it.
5.05 Zach Sforzo
We have a lot of equipment from you from the past five years. I think you offer one of the top products on the market for off-road vehicles.
5.05 Billy Wray
Part and service are great. Chance the salesman is helpful and always gets the answer to my questions. I think Chance is top-notch.
5.05 Clay Cartee
They are prompt and have good customer service.
5.05 Verified Buyer
The service manager is easy to deal with and knowledgeable.
5.05 Verified Buyer
Kyle is awesome! He always takes the best care of us. I call him up and he is right there when we need him. He is a great person to work with and know.
5.05 Verified Buyer
In a heartbeat, I would recommend them. They're the best Volvo dealer in the country. I wouldn't still be doing business with them if we weren't satisfied.
5.05 Verified Buyer
Good working relationship for 15-20 years now, they always have what we need when we need it.
5.05 Verified Buyer
They are a good company, and I have no complaints. It's always a good experience when we do business with them.
5.05 Katie Johnson
A lot of parts you have in stock that others do not.
5.05 Austin Miller
We like using them, they always have everything we need. The staff is very friendly and helpful.
5.05 Adam Cox
I like the quality of the work.
5.05 Verified Buyer
Everybody at Ascendum is great and I know they have to make money but sometimes they're very expensive to purchase from. I called the other day to get a radiator for a roller from Leeboy for over 300% of the retail price somewhere else. I bought the radiator from another dealership from the same place they get it from and got it for only $600.
5.05 Dan Tarr
The parts guy, Christopher, was excellent to work with. He helped us out tremendously and was very knowledgeable.
5.05 Kenny Brown
I have recommended everyone I know in this area to use Ascendum. They always do amazing work and get the parts we need when we need them.
5.05 Tracy Kimbll
They provided timely service.
5.05 Norberto Gonzalez
I like the ease of ordering with them.
5.05 David Crotts
When I ask for something I get it right way. It was a great pleasure working with them.
5.05 Verified Buyer
If anyone needs Volvo equipment, Ascendum is the best place to go to.
5.05 Verified Buyer
We have never had any problems with Kelbe ever. They are a great company to do business with.
5.05 Chris Elkins
They are a good vendor to do business with, and they do a good job when they work on our equipment.
5.05 Marcus Kirby
The parts guy is knowledgeable. I call and tell him what I am looking for and he always knows what I need.
5.05 Verified Buyer
The availability is mainly up to what we need specifically when it comes to the parts and if they don't have it in stock, we get it the next day. Now, unless it's a major engine part, it does take longer to receive but we understand you guys aren't able to hold everything at one time. When it comes to the pricing, it is what it is. Overall though, the customer service is great and they answer all the questions I need.
5.05 Brian Mathews
I like the people they are knowledgable and seem to know what they are doing.
5.05 Cameron Lawing
The personnel are great people.
5.05 Shawn Martin
The ease of ordering parts from Ascendum is phenomenal.
5.05 Verified Buyer
5.05 Verified Buyer
Because of what I said in the survey.
5.05 Verified Buyer
The mechanics do a good job, and it's always a good experience when we work with them.
5.05 David Lucas
I like working with Ascendum because it's very easy and everyone is knowledgeable on the parts.
5.05 Verified Buyer
They are very responsive to servicing our equipment. It causes us to not have down time in our services. They always fix it right the first time.
5.05 Trinity Byrd
They get us what we need and they get them to us on time.
5.05 Verified Buyer
They always preform amazing work and fix the problem the first time around.
5.05 Verified Buyer
We are happy with everything they do for our company.
5.05 Allen Vaughn
The technician Van was amazing! He did such a great job, he was super personable, and knowledgeable. He got us up and running very quickly and was a pleasure to work with. I can not remember his last name. Everyone deserves service from Van because he is absolutely wonderful.
5.05 Mark Wyatt
The service crew is amazing to work with. Volvo is an excellent equipment and I wish they had more of them just because you could never have enough of Volvo.
5.05 Chad Noel
5.05 David Lyles
They are easy to get to. The guys are on the spot. They always get what we need with no issues.
5.05 Derek Partridge
5.05 Verified Buyer
They have always treated us well and have what we need when we need it.
5.05 Wayne Lingerfeldt
They provide good service.
5.05 Verified Buyer
We have never had any issues with Ascendum.
5.05 Greg Hill
They fixed my problem.
5.05 Verified Buyer
I love doing business with you guys".
5.05 Jamie Steen
They have been helpful to me. I needed service work done and they came out and worked on the machine. They even worked with me to set up a payment plan.
5.05 Art Perez
5.05 Verified Buyer
They're website is easy to navigate and they always send us the correct parts.
5.05 Verified Buyer
They get me my parts when I need them.
5.05 Verified Buyer
They have authorized parts.
5.05 Amanda Burr
Overall you guys are great to work with".
5.05 Ron Bubendorf
5.05 Ronald Hall
5.05 Mark Fielding
They are good people, and the communication is great.
5.05 Verified Buyer
They try to get what I need, they do research. That's pretty much it.
5.05 Jeremy Tyndall
They do a good job, and the technicians do a good job on the equipment.
5.05 Verified Buyer
Everything was great".
5.05 Dave Mulhollem
They treat me well and have good quality equipment.
5.05 Verified Buyer
They have been great in the past and have not had any issues
5.05 Verified Buyer
They got us what we needed quickly.
5.05 Doug Wilkins
I like the leadership. Everyone I have dealt with has been helpful and amazingand always has bent over backward for us. Dwayne from the service department is always informative & keeps me up to date anytime there are issues. Mill Penny needs recognitionbecause even though we only have two pieces of equipmenthe treats us like we are just as important as a company thathas fifty.
5.05 Blake Smith
I like dealing with Philip in parts. He is always good to work with.
5.05 Tony Godwin
You guys find parts for our equiptment that is hard to find.
5.05 Danny Riedel
You guys are easy to work with".
5.05 Jeff Waycaster
I was very satisfied by the availability of parts and the knowledge of the technician.
5.05 Verified Buyer
They are a good vendor, and they had the parts in stock.
5.05 John Oxentine
The service impresses me the most at Ascendum.
5.05 Verified Buyer
We have never had any issues with Ascendum. I would highly recommend them.
5.05 Cameron Thomas
5.05 Verified Buyer
We call them, tell them what we've got, and they are quick to respond to our needs.
5.05 Verified Buyer
They have the best service and always take care of my needs.
5.05 Ruben Lopez
We have been buying Volvo wheel loaders for 18 years. They work well and are very tough. When we need to get parts they are always truthful.
5.05 Jacob Lewis
Have used their services for generations, and it's always a good experience. They are easy to work with and I will continue to use them to do business with them.
5.05 Verified Buyer
They have everything.
5.05 Gary Abernathy
5.05 Casey Black
You guys are great, if anyone I knew had a Volvo I'd send them to Ascendum".
5.05 Verified Buyer
They are close to us. They are also very prompt.
5.05 Daniele Hafner
We have never had any issues using Ascendum. The location is great and the staff is even better!
5.05 Sean Sims
I have rented from them for years and also sold some equipment for them. They always take care of me.
5.05 Verified Buyer
That is how I feel they treated me.
5.05 Verified Buyer
They're fast at what they do with the delivery and answering phone calls.
5.05 Tonya Landreth
Their customer service team is always available. They go above and beyond to make sure we get our parts in a timely manner.
5.05 Matt Shipp
Ascendum is easy to work with and they get the parts to me in a timely manner. They also are flexible when working with me on pricing.
5.05 Trent Jay
They always do great in their parts and service departments. I have never had any problems.
5.05 Verified Buyer
They have good equipment and provide good service.
5.05 Lamar Gee
They give me excellent service every time".
5.05 Don Nelson
They have a good motor and are affordable.
5.05 Verified Buyer
They are easy to do business with and their service techs are phenomenal at showing up in a timely manner.
5.05 Dwayne Muse
They are always doing a great job! Customer service and the Parts Department are very knowledgeable and most importantly, helpful with a smile.
5.05 Verified Buyer
They are the only Volvo company nearby me and they have what we need.
5.05 Terry Jones
I really like the equipment and you have done a really good job with your service.
5.05 Scott Schneider
Usually very easy to work with".
5.05 Roger D
They are very nice and knowledgeable about what they do. They always get the job done.
5.05 James Steed
They have some good employees who work in the parts department, and they usually have the parts already in stock.
5.05 John Enmtovic
Anytime they call they come right away.
5.05 Curtis Bryant
I have a good relationship with us. I like they have always been good to us.
5.05 Ken R.
They are very knowledgeable, the prices are very reasonable and they're prompt. They do what they're going to do when they say they're going to do it.
5.05 Verified Buyer
The man who works with the parts was great!
5.05 Chris Lemk
Everything has gone well so far".
5.05 Verified Buyer
They provide quick service.
5.05 Rudy Still
They're courteous, they had the stuff I need and they're easy to work with.
5.05 Caycee Barnette
The counter staff are responsive and knowledgeable.
5.05 Nicole Redding
The service work we needed
5.05 Braden T.
Their prices impress me the most when it comes to the parts.
5.05 John Phillips
I think they have good equipment. Keith always does a good job for us.
5.05 Josh Cockerhan
We are very satisfied with the parts that we get from you guys".
5.05 Doug Phillips
The sales team is always great".
5.05 Rick Roberts
The sales team is great".
5.05 Larry Smith
They've been great. I've never had any issues. They
5.05 Bill Wzorek
You are the only ones I can go to. When we have an issue you all always make sure and fix it.
5.05 Darwin Clark
The guys that I deal with are good guys and are friendly and pretty knowledgeable.
5.05 Spencer Brown
Mike Brown makes everything easy. I like that he is very energetic and helpful.
5.05 Terry Upchurch
We always get good service with them. I've never had any issues.
5.05 Benjamin Godley
I reccomend Ascendum all the time".
5.05 Mark Cochcroft
5.05 Ronnie McClendon
Service to me is everything. I never had an issue ordering parts and they are well knowledgable.
5.05 Tony Berdette
Nikey the service manager has been working in the industry for 15- 20 years. He handles everything tremendously well. Anytime I need to call him he can figure out the problem with my equipment quickly. He always sends a mechanic over and my machine has never been down for more than two days. The last time they came out and worked on my machine they had it up and running in less than 22 hours.
5.05 Derek Dent
Overall you guys are great".
5.05 David Goodwin
They provide excellent service they always call me back. I think they are good people.
5.05 TJ Smith
The sales man I worked with was great.
5.05 Cindy Ferrell
Ascendum's parts personnel were very understanding of the fact that I did not exactly know what I was calling about and helped me locate the correct part.
5.05 Verified Buyer
You guys are great".
5.05 Cameron White
5.05 John Gribble
They have always treated me well, service work is timely, parts availability is great, I couldn't ask for anything more".
5.05 Andy King
I've been really happy with you guys and the customer service has been great".
5.05 Mike Sager
My salesman, Billy Price, takes great care of me. They provide good services.
5.05 Adam Rhyne
We've worked with you guys for a long time, I'm very likely to recommend Ascendum".
5.05 brooke hall
We like they are always quick to respond.
5.05 Jimmy Nunnery
They have been great. I am always pleased with anyone who works for Ascendum.
5.05 Randy Higgins
I've been with Ascendum for a long time now, everything runs smoothly and is going well".
5.05 Brandon Daniels
My sales representative is great, he is always on top of what I need".
5.05 Jamie Polk
The customer service was great".
5.05 Verified Buyer
They are a good company, and they have parts already in stock.
5.05 Pat Tucker
5.05 Verified Buyer
They are a good vendor and I have no complaints or issues with them.
5.05 Tom Poteet
Everything was super easy when I bought my equipment. When I needed it serviced I made one phone call to get it fixed. The process was quick and easy.
5.05 Tony Hunter
very likely to recommend you guys, your company has a lot of clout and I appreciate the service I get".
5.05 Russell HIll
If they have a Volvo I will recommend you guys for sure".
5.05 Heather Phillips
You guys are always on top of things".
5.05 Karen Newport
They do a great job!
5.05 Andrew Maggard
We are pretty satisfied with you guys".
5.05 Nicole Kondos
You guys always have what we need.
5.05 Larry Kirby
They're true to their word and are very knowledgeable.
5.05 Charlie Hughes
They usually have what we need already in stock, they are easy to work with and they are just a good vendor to have the parts that we need.
5.05 Verified Buyer
I would highly recommend Ascendum".
5.05 Ray Allen
The guys you have working up there are great".
5.05 Mike Phillips
They're always on the ball and I get my parts quickly.
5.05 James Armstrong
You guys have done great".
5.05 Verified Buyer
Everything went well and we're happy with our parts.
5.05 Matthew White
You guys are pretty easy to work with. I recommend Ascendum all the time".
5.05 Vann Cauley
They have good people working for them.
5.05 Jamie Mintz
I recommend you guys every chance I get".
5.05 Vitaly Morozov
5.05 Billy Fleck
5.05 Verified Buyer
The ease of working/ ordering parts from them, and that they have always been helpful.
5.05 Mark McGlothlin
I like how they are knowledgeable.
5.05 Jason Wyers
I like the equipment they have available for Volvo.
5.05 Mr. Red
The workers at Macon are quick to assist. They helped me get the service I needed for my excavator.
5.05 Patt Murphy
The guy I deal with at the location closest to me, always makes me feel like it doesn't matter if I'm a large company or a small mom-and-pop shop they treat everyone the same. The customer service is great".
5.05 Jason Bosch
5.05 Brandon Green
We have used you guys for a long time and never have any issues".
5.05 Verified Buyer
When my customers need the parts this is the only place to get them.
5.05 Verified Buyer
I like they are not difficult & easy to work with.
5.05 Clay Clark
The guy who works in Greenville always helps me out and he is very knowledgeable.
5.05 Kenneth Phillippie
Overall, they are great to work with".
5.05 Todd Moran
They're just responsive, they do good work.
5.05 Jason Bunn
5.05 Verified Buyer
I don't have any problems with them.
5.05 Kevin Hadaway
They do a good job.
5.05 Kelly Dukes
5.05 Verified Buyer
They get me what I need to keep my machines running.
5.05 Verified Buyer
We have a good working relationship with them and I've never heard anything bad about them.
5.05 Rebecca Andrews
They are friendly and detailed.
5.05 Chris Buchanan
They keep us up and running. Time is money and they save us time.
5.05 Rose De Jesus
Their work was very well done, and they are concise, accurate, and professional.
5.05 Warren Evans
Ascendum is great to deal with and we've never had any issues with them.
5.05 Daniel Keebler
I enjoy doing business with them.
5.05 Verified Buyer
They are honest and provide great service.
5.05 Sherry M
They are a good place to go.
5.05 Will Nelson
The service they provided was good and completed within a timely manner.
5.05 Verified Buyer
As long as I'm dealing with Donnie LeCroix its been good. I've known him a long time.
5.05 Larry Rownd
They've been very good.
5.05 Verified Buyer
It appears to have gone well
5.05 Johnny McMillian
They had the parts in stock, and they are a good vendor to work with.
5.05 Mike Adkins
Whenever I work with them they give me great service.
5.05 Bill Kusiak
If you need a proprietary Volvo part, that's where you go to get it.
5.05 John Heidt
They are usually okay".
5.05 Verified Buyer
They do good for us.
5.05 John Scott
It was a good experience
5.05 Verified Buyer
It took a little longer than what was scheduled for the service work to be done but overall, they completed the job correctly.
5.05 J Cruz
I already done it, I sent my friend".
5.05 Tim Stoddard
It's all been good experiences
5.05 Steve Scherer
Mike in Chattanooga is a great and knowable guy. I would recommend him to anyone.
5.05 Jean Fullenkamp
The Piedmont office has treated me right, and always gets what I need. They are a good bunch down there. I have no complaints with my dealings with them.
5.05 Michael Benjamin
They typically have units on site, and everything was ready for pickup right away. They are a very respectable company.
5.05 Sheryl Suzanne
We have had no problem with getting the parts we need the very next day.
5.05 Mike Fountain
They are very professional, they always get back with me, and they are very knowledgeable.
5.05 Hailey Best
They have been pleasant and we've always received the parts that we need.
5.05 Shea Van Tyler
I've never had any problems with them. Everything has been good.
5.05 Scott Hudson
They have good customer service.
5.05 Carter Ferry
Everything worked out smoothly while working with Ascendum.
5.05 Dewayne Worley
They are second to none. I'm always happy with my experience with them.
5.05 Shirley N
The gentleman was very helpful and got me the parts in a timely manner.
5.05 Eddie Atwood
They have great communication and my salesmen is wonderful.
5.05 Verified Buyer
The equipment got here in a timely manner and the man made sure to bring the equipment inside for us.
5.05 David Dunn
Mike and Emily did a great job getting me the parts I needed.
5.05 Verified Buyer
They give overall fantastic service.
5.05 Anthony Allen
We would highly recommend Ascendum. Everything has been going very well with the Volvo.
5.05 Eric Miller
Everything went fine, and they did all they could to help me get the machine I needed.
5.05 Kevin Young
5.05 Kent Horob
5.05 Jason Peacock
They are our parts supplier and they get my parts when I need them.
5.05 Verified Buyer
I don't ever have any problems with them when I call.
5.05 Toby Mooring
I was in a bind and jumped right on it and helped me out. They have great customer service.
5.05 Brian Brown
I have already recommended Ascendum to other people. The machines are better and more durable than the machines we've used in the past.
5.05 Verified Buyer
They're just good people, they're friendly.
5.05 Verified Buyer
They do a good job. I've never had any issues.
5.05 Verified Buyer
They get us taken care of.
5.05 Gary Wood
They have good communication and are quick to respond to my service calls.
5.05 Sam Maier
They were quick, easy, and great to work with. I don't usually purchase equipment but the service was great.
5.05 Verified Buyer
They provide quality service work and are dependable.
5.05 Chris Gibbs
They do a really good job and are very helpful.
5.05 Verified Buyer
They're the only one's that have Volvo Penta parts in my area.
5.05 Verified Buyer
It's just the ease of ordering and getting quotes. They keep me updated via email.
5.05 Angie Picato
It was a quick turnaround on the service, and everything seems good.
5.05 Matt Ivey
They did exactly what we asked them to do.
5.05 Laura Jones
Ascendum is easy to do business with and easy to contact. The contact is huge for us.
5.05 Jamie Miles
Ascendum is a great company to work with.
5.05 Verified Buyer
They're punctual and they follow through on what they say.
5.05 David Lucas
They get me the parts I need.
5.05 Verified Buyer
They always take care of me.
5.05 Verified Buyer
They're prompt and they get the job done.
5.05 Verified Buyer
Everything was good with the parts. Overall, Ascendum is great!
5.05 Verified Buyer
They've been good to me. I have no complaints.
5.05 Verified Buyer
Ascendum operated as an extension through us on a repair for a customer. Everything went great and even though there might've been some part delays, it's not their fault.
5.05 Verified Buyer
I have no complaints. They always do good by me.
5.05 Donny Spires
They are experts in Volvo, and that's what I need for my machines.
5.05 David Scott
You guys have always come through with whatever is needed. Very helpful.
5.05 Justin Strickland
Nothing but satisfaction and proficiency. I am on the receiving side of equipment, and have always get exactly what I am asking for and expecting. Never had any issues.
5.05 Harvey "LB" Huntley
Everything's good. Anyone who wants a Volvo, we always tell them to call Steve over at Ascendum.
5.05 Matt McGee
We use them for the paving, and they are absolutely fantastic.
5.05 Craig Wilson
They're good people to work with.
5.05 Verified Buyer
We don't have any complaints. Anytime we have an issue with our Volvo, we always end up calling Ascendum and the issue gets fixed.
5.05 Verified Buyer
It was awhile ago but from what I remember, everything turned out great!
5.05 Martin Malone
They did a great job.
5.05 Jeremy H.
I mostly speak with the callers from Ascendum who provide quotes and send us the parts. They have great customer service and work in a timely manner. I've heard no complaints from anyone else.
5.05 Larry Dixon
Everything came out great with the service. I recently got in touch with Ascendum to have some work get done with the trucks.
5.05 Verified Buyer
Patrick in Savannah is a great technician.
5.05 Robert Sitton
The response time is great and they are up-front about what is going on with the machine.
5.05 Eric Ingold
Everything we purchase is on time and is exactly what we need.
5.05 Taunia Stein
Have not had any issues and everything seems to run smooth when placing orders.
5.05 Jessica Taylor
We've never had any issues getting what we need from them and it is always in a timely manner.
5.05 Jimmy Brown
They get me what I need and I get the parts quickly. They even find me the parts I need for our older equipment.
5.05 Verified Buyer
Good service, like the machines, everything works well.
5.05 Verified Buyer
Every time we order everything goes smoothly.
5.05 Jeff BiGiammarino
They are knowledgeable and quick to reply to email, and to get products out quickly.
5.05 Kenneth Jackson
They are easy to deal with and provide great service.
5.05 Wes W (delcined to provide last name)
They show up and get things fixed when we need them to be fixed.
5.05 James Carter
I never have any problems with them, I typically receive my parts within the next day and they are great.
5.05 Verified Buyer
They are easy to speak to and they try to help you.
5.05 Doug Busbee
The technicians come when they say they are going to come
5.05 Gregory Giles
The process of repairs is simple and the response time is great.
5.05 David Hicks
Everything has been good, sometimes things get off with the order but it's overall been good
5.05 Robin Foglesonger
We've never had any issues with Ascendum.
5.05 Verified Buyer
Everything went great! I have no complaints.
5.05 Verified Buyer
They fill the needs that we have for the equipment we have.
5.05 Verified Buyer
They are efficient and everything goes smoothly when working with them.
5.05 Verified Buyer
Everything went according to plan. I had a decent experience. It was pretty expensive though but we were happy with the service. We experienced very friendly service and a quick response.
5.05 Shancie Hardy
Ease of doing business. Make it easy on new parts guy while training.
5.05 Verified Buyer
They always do good work. I worked with Selena in Charlotte and she always does a great job with scheduling everything out. Everyone's great!
5.05 Verified Buyer
The service was fine and everything turned out well.
5.05 Verified Buyer
We've always been pleased while working with Ascendum and my husband, who works with them the most, has never complained about them.
5.05 Scott Monson
They're just easy to work with.
5.05 Reid McDowell
I am very satisfied with Ascendum and everything was good.
5.05 Verified Buyer
They have quality machines and parts. I love working with Ascendum.
5.05 Verified Buyer
I'd highly recommend them. Everything goes well while working with Ascendum.
5.05 Verified Buyer
They are great to work with! I haven't gotten the machine back yet. The transmission is being reinstalled but Matt let me know they will start it.
5.05 Verified Buyer
The fellow I deal with at the front counter, I wish I could remember his name, is friendly and knowledgeable. He's top notch.
5.05 Kyle Ward
They're just aware of every piece of equipment we have.
5.05 Woody Hagwood
I was very pleased with Ascendum's services.
5.05 Verified Buyer
It's been awhile but the motor grate blades worked out well from what I recall.
5.05 Kevin Lance
They have great service and we have not had any issues with them at all.
5.05 Paige Martin
Ascendum was very easy to work with.
5.05 Michael Sager
They have good service and the parts arrive in a timely manner.
5.05 Jordan Wright
The sales staff are great and the machines are dependable.
5.05 Erik Enquist
They have the right parts for the equipment I use.
5.05 Hans Rubio
They did a very professional job.
5.05 David Fraase
They are the best, and they provide great service.
5.05 Kim Keller
We've been using them for years, and they're great.
5.05 Nelson Patton
The ability of Ascendum getting us things we need is great and they are easy to work with.
5.05 Verified Buyer
They answer the phone.
5.05 Tim Gosnell
Jeremy in Ashville is one the best mechanics with Ascendum I've ever worked with. All of the guys there are well responsive and knowledgeable. I love working with them!
5.05 Clay Richardson
We've never had any issues ordering parts or the company as a whole.
5.05 Jorge De Larosa
5.05 Cheyenne Strandberg
This was my first experience with Ascendum and I couldn't be happier! The parts personnel were extremely helpful by providing diagrams and answering all of my questions to make sure I got the parts I needed. It was a great experience.
5.05 Charles Stevens
The rental equipment was brand new and worked great. The staff is always helpful and takes great care of me.
5.05 Richard Rowe
I love the guys over at Ascendum! You guys have always been great.
5.05 Lyn Lawing
The employees do a great job and are very helpful.
5.05 Jermaine Fate
They are good people, they help me out whenever I need it, and they are responsive and incredibly helpful.
5.05 Verified Buyer
I havent heard any of the guys speak negative about Ascendum here. Everything from the service to the ordering process is good.
5.05 Jose Fuentes
5.05 Verified Buyer
We love working with Ascendum! Everything is perfect whenever we work with them. We never had any issues working with them.
5.05 Verified Buyer
They do a good job of providing services.
5.05 Alex Podger
5.05 Tricia Grey
We have never had any issues with Ascendum and it's been very easy to work with them.
5.05 Verified Buyer
Now I have a specific contact. It used be hard to get anyone.
5.05 Rodney Lock
Everything turns out really well whenever we work with Ascendum.
5.05 Verified Buyer
Ascendum has great parts and the parts personnel is great but the prices are way too high for me to keep using them all the time.
5.05 Keith Ray
They were very responsive with any trouble we had and very knowledgeable about the equipment we rented.
5.05 Verified Buyer
It all turned out great. Not a problem here so I would highly recommend Ascendum.
5.05 Amanda Pierson
They've been pretty quick and accurate with anything I've ordered from them.
5.05 Rudy Still
Just friendly, easy to work with and good communication.
5.05 Matthew H.
Everything went very well! We always work with you guys and everything always turns out good.
5.05 Verified Buyer
Its been awhile since we used Ascendum but I would highly recommend them since everything turned out great.
5.05 Verified Buyer
My salesman is really good. I like him, he's Michael Scates. He helps me well beyond just selling me equipment.
5.05 Verified Buyer
Well, they got the part sent pretty quickly.
5.05 Andy Horsley
I've had a great experience with them so far.
5.05 Verified Buyer
They have quality equipment and quality service.
5.05 Cyndi McDaniel
They respond in a timely manner whenever we call.
5.05 Jennifer Wilson
The location is in the state, the product quality is good, and shipping is timely.
5.05 Verified Buyer
When someone asks me, if they need a part, I would say, yeah, go call them. It all depends on who has the part.
5.05 Wesley Beverly
I would highly recommend you guys to people I know. Everything worked out fine.
5.05 Jason Weaver
I don't order a lot from them but when I do they have the parts in stock and get them to us quickly, and I have recommended them to others.
5.05 Larry Godfrey
They have always treated me well.
5.05 Edgar Seay
Everything worked out great, they had the parts in stock, they were professional, and I plan to use them again.
5.05 Matt Gorman
Theyve always been good to me.
5.05 Johnny Graham
They have always done good work on our equipment, they are always professional, and I would recommend them to others.
5.05 Jason Thrift
They're were good. Our representative told us like it was. I like that he was truthful and honest with us.
5.05 Darren McNaughton
Ascendum is fast, courteous and gets back to you quickly. Im currently waiting on a competitors parts and havent heard back from them yet and its been a day and a half now. Its just refreshing to know Ascendum gets back to you quickly. I love them!
5.05 Ralph Smith
They took really good care of my equipment, they diagnose it and got the problem fixed and I would recommend them to others.
5.05 Verified Buyer
They get the parts to us quickly and I haven't gotten any complaints. So far it has been easy to work with them.
5.05 Verified Buyer
They are easy to deal with.
5.05 Tommy Abell
Ascendum has good customer support.
5.05 Thomas Williams
They do good work, and they respond in a timely manner.
5.05 Verified Buyer
Everything was good with the keys. Prices could be better though.
5.05 Verified Buyer
They have always been helpful to our needs; they are easy to work with and it has always been a good experience.
5.05 James Ayers
They are very competent and completed our service work quickly. We'll be using them again.
5.05 Jason P.
Everything was installed perfectly. We love working with you. You guys are a great asset to us.
5.05 Verified Buyer
They're the only place I can go to get Volvo parts.
5.05 Mark Howell
They have a large operations building, it's easy to get to and the people are easy to talk to. They're friendly.
5.05 Verified Buyer
Everything went well. We got what we needed.
5.05 Benjamin Phillips
I love Ascendum Machinery. Theyve been very good to me. The Volvo machine makes me very happy! Anytime I need anything, you all are very helpful and great to deal with.
5.05 Carlos Peralta
They get back to you really fast, and for me thats very important.
5.05 Josh Turner
We can find what we need and we get it when we ask for it.
5.05 Verified Buyer
Everything worked out well with them and we have no complaints or issues.
5.05 Verified Buyer
They provide quality service and a good buying experience.
5.05 Jena Yarbrough
They get back to me right away and they're usually accurate.
5.05 Lanear White
They have great employees who are always helpful.
5.05 Verified Buyer
They get us the parts we need.
5.05 Blake Nicholson
They're really good with both service and parts.
5.05 Jeff Williams
The equipment was perfect for what we needed.
5.05 Verified Buyer
They have good parts availability
5.05 Verified Buyer
They get us what we need.
5.05 Verified Buyer
The only thing they do for me is order parts, they don't do any service.
5.05 Verified Buyer
It's easy to order our parts.
5.05 Verified Buyer
They just came on the spot and away they went. They were very prompt.
5.05 Verified Buyer
The equipment is good and the sales team is helpful.
5.05 Verified Buyer
They have the parts we need and we receive our orders quickly.
5.05 Roger Kirby
They're very helpful.
5.05 Verified Buyer
Everything worked out well and they got the parts delivered quickly.
5.05 Doug Wilcox
The parts are very expensive. They do very good here at Chattanooga.
5.05 Verified Buyer
They get me what I need.
5.05 Verified Buyer
We're always happy with the service we receive.
5.05 William Collins
Its easy to do business with them.
5.05 Verified Buyer
Sad is always very helpful! We love working with Ascendum.
5.05 Brian Mathews
Sales, service and parts personnel are great!
5.05 Verified Buyer
Convenient location, easy to deal with.
5.05 Verified Buyer
The ease of ordering parts and the pricing.
5.05 Verified Buyer
The parts department is always willing to help.
5.05 Korgi Lucas
As far as service goes, the personnel constantly kept me updated. Overall, they have great customer service and experience! They went out of their way for us to make sure everything went smooth.
5.05 Verified Buyer
Mike or Randy always take care of me. They are always helping me anyway they can.
5.05 Verified Buyer
They are easy to work with and very knowledgeable. Customer service is excellent.
5.05 Shanna Mack
They have good service.
5.05 Brandon Lawrence
The sales department is spot on.
5.05 Daniel Mills
Great customer service, always friendly to talk to.
5.05 Verified Buyer
Wesley and Grant are great reps.
5.05 Verified Buyer
They are easy to deal with, very knowledgeable, friendly and helpful.
5.05 Alex Pelfrey
All of their personnel are easy to work with and the products are great.
5.05 Greg Abercrombie
They are the only dealer around here for the equipment I need. They always handle anything I need and I haven't had any problems with them.
5.05 Caleb Haney
Mike Brown went above and beyond to find the part that I needed.
5.05 Jeff Laudermilk
They do a good job and do what they say.
5.05 Lee Hamby
I recommend to someone at least once a week. Overall great company to work with.
5.05 Johnny Tate
good relationship with our local agency. overall good services when we need it.
5.05 Verified Buyer
overall good service but, they need to work on their pricing and invoices. Communication needs to be worked on.
5.05 Mark Neal
Everything went good.
5.05 Cheryl Floyd
They are easy to work with.
5.05 Jason Cox
they do have good customer service, overall great service. good communication on everything.
5.05 Jeff Davis
I've never had an issue. I always get great service.
5.05 Verified Buyer
5.05 Paige Hobbs
They are easy to work with and convenient. We always go to them for that reason
5.05 Jesse Manning
They have everything we need, and the customer service is great!
4.55 Kristen Threeas
Ascendum Machinery has provided us with 40 years of excellent service.
4.55 Verified Buyer
They're very responsive and personable.
4.55 Hannah Delariva
Overall, working with Ascendum is easy from start to finish.
4.55 Arcos Mckinney
Their equipment is in great shape and runs well, and their customer service is excellent. Chad Jones was very helpful with any questions I had and even came out to assist me. Both Chad and the delivery guy were great. The Volvo excavator I rented is the best I've ever used, and when I'm able, I'll be buying one of my own. Its been the easiest experience I've ever had doing business with them. I've already recommended them to five people.
4.55 Rock Stewart
They did a good job, were easy to work with, and kept me informed. The service manager was good.
4.55 Verified Buyer
We have always been very satisfied with all of Ascendum's services.
4.55 Roger Bault
Ascendum is a reputable Volvo dealer, so they know their stuff.
4.55 Matt Bellmann
The service tech kept in touch with me and was very easy going. I am very happy with the services he provided.
4.55 Verified Buyer
Ascendum Machinery is extremely responsive and takes great care of us.
4.55 Cole Sibley
They did a great job, and I highly recommend Ascendum.
4.55 TJ Ballou
The service is good.
4.55 Verified Buyer
They do a great job, and I haven't heard a complaint.
4.55 Jimmy Wilson
Ascendum is very pleasant to work with, and Ive never had problems with them. Theyre always on time to return my calls, and their staff always understands what I need.
4.55 Steve Brandt
They do a great job handling all of our needs.
4.55 Verified Buyer
I always receive great service from Ascendum.
4.55 Rob Renner
4.55 Adam Steele
A solid company from start to finish, Ascendum is an excellent choice.
4.55 Dale Stanley
Everything is always guaranteed to be good when working with Ascendum Machinery.
4.55 John Kring
Ascendum Machinery is easier to work with than its competitors. I know they will have what I need.
4.55 Verified Buyer
They provide courteous and prompt service. If you need Volvo equipment, they're your people.
4.55 Charlie Glover
Their availability of parts is excellent, as is their ability to get it ready for pickup promptly.
4.55 Steve King
We've always had great experiences when working with Ascendum.
4.55 Verified Buyer
They were very timely and helped us throughout the whole process.
4.55 Tony Sullivan
Their parts department has always done me well.
4.55 Aaron Strickland
I was very satisfied with my experience, and they did a great job getting us what we needed.
4.55 Verified Buyer
4.55 Dennis Blanton
Ascendum Machinery is always a pleasure to deal with. Their salesman, Mike Brown, is the best of the best. He makes everything easy with his knowledge and expertise. Ascendum also has good prices, which is a big plus.
4.55 Verified Buyer
They have prompt service.
4.55 Alan Nunnery
I have been working with Ascendum for a very long time, and they are always dependable. The guys there do a great job.
4.55 Eddie Hodges
They have one of the best salesmen I've worked with. He had a really good sense for sales.
4.55 Ronnie Tarrent
Ascendum Machinery has always done a great job for us, and they get you what you need in a timely manner.
4.55 Sam Lineer
They are easy to do business with and they do a good job on the equipment.
4.55 Verified Buyer
4.55 JW Oliver
Grant at Ascendum helps us out tremendously. He is the best of the best, and their equipment is reliable.
4.55 Verified Buyer
4.55 Dawson Rose
They are good at keeping us up to date with repairs, they are responsive, and offer good pricing.
4.55 Verified Buyer
I don't have any problems with them, and I've been pleased with the business we've done with them.
4.55 Verified Buyer
4.55 Henry Heil
I am very happy with everything Ascendum does for our company.
4.55 Rodney Hamby
Ascendum Machinery has always been easy to work with.
4.55 Tucker Bruffy
I like how involved their staff is when I place an order. They make sure its correct and they are very reliable.
4.55 Brett Reeder
The machine I have is great, and the people at Ascendum are wonderful to work with.
4.55 Verified Buyer
The Volvo machines they carry are great, and the services are pretty good.
4.55 Mike Worley
They have a bundle of great people working for them.
4.55 Verified Buyer
4.55 Steve Jones
Ascendum Machinery has professional, knowledgeable, and friendly employees. They always take care of me and get back to me promptly.
4.55 Verified Buyer
I really liked the service I received from their entire staff.
4.55 Abbi Shurling
We don't use Ascendum very often, but they get the job done right when we do.
4.55 Verified Buyer
They carry specialty parts that are hard to find.
4.55 Verified Buyer
All of my experiences have been great and easy.
4.55 Verified Buyer
We have never had any issues with Ascendum Machinery. They have always been a reliable source for us.
4.55 Verified Buyer
4.55 Gordon Underwood
They've always been easy to work with and very responsive.
4.55 John Cox
We've done business with them for a long time and haven't had many issues. Overall, working with them has been a good experience.
4.55 Verified Buyer
They're easy to work with and have good availability for parts.
4.55 William Bowman
Ascendum's service technicians' knowledge and skills in parts and equipment are great. John in particular is a real gem, hes very helpful and will spend the time it takes to explain anything we may not understand.
4.55 Tammy Alexander
I don't need parts very often, but when I do, Ascendum Machinery takes care of me. They have the parts I need in stock, and they get them to me quickly.
4.55 Sam Morton
I've worked with Steve several times now. He's phenomenal at what he does. When I have him on my side, everything goes smoothly.
4.55 Verified Buyer
I've never had any issues working with Ascendum. They're reliable and consistent.
4.55 Earl Passmore
They communicate well and know what they're talking about.
4.55 Verified Buyer
4.55 Verified Buyer
They're a good company and treat us well.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Rodney Glover
I recently purchased a piece of equipment from Ascendum Machinery. I got it fast, it works right, and I think the world of Ascendum. They have great equipment and great people.
4.55 Verified Buyer
4.55 Verified Buyer
They've got good availability.
4.55 Verified Buyer
4.55 Verified Buyer
The customer service impressed me the most at Ascendum. Also, I really liked the follow up.
4.55 Verified Buyer
They carry great products and they're reasonably priced.
4.55 Greg Maggard
They've done a great job getting me the parts I need in a timely manner.
4.55 Ralph Twamley
Their availability of parts is excellent and they have a lot of options.
4.55 Verified Buyer
Steve Brown is simply amazing. He makes things happen and does the legwork, all while being honest and fair. He's just the best of the best and I have a lot of respect for him.
4.55 Cole Baker
They have good product availability, and everyone is knowledgeable.
4.55 Verified Buyer
4.55 Verified Buyer
The staff members are very knowledgeable.
4.55 Rickey Jones
This was my first experience with Ascendum Machinery. The staff were so nice and helped me find exactly what I needed.
4.55 Verified Buyer
We're happy with the equipment they offer, but we had to keep calling to send a new tech out or call us back to continue with the repair. First tech moved out of area, and the 2nd tech had trouble getting communication to us. Overall we're happy, just need better communication.
4.55 Verified Buyer
They show up and find any problem with field service.
4.55 Verified Buyer
The technician from Ascendum Machinery who serviced my air compressor was very easy to work with, and he got the job done quickly and correctly.
4.55 Verified Buyer
They do what they say they're going to do and treat us fairly.
4.55 Verified Buyer
The technicians are good.
4.55 Tommy Crowder
They are easy to business with, and I received my part on time.
4.55 Mark Gilmore
Ive always found Ascendum Machinery very easy to do business with. Their staff is knowledgeable, helpful, and makes the process smooth and seamless. They have a great selection of parts, and their pricing is reasonable. Ive been happy with every experience Ive had there.
4.55 George Smith
They are a great company to work with.
4.55 Verified Buyer
The gave prompt service. They fixed the problem in a timely manner.
4.55 Cindy Turman
Parts come very quickly; there's not too much of a wait time. Overall, they are really good to work with.
4.55 John Exton
They've got some good personnel. They're smart, they're eager to get things right.
4.55 Verified Buyer
I've been a customer of Ascendum Machinery for years, and I've always had a great experience. They have a great staff who are knowledgeable and responsive.
4.55 Verified Buyer
The technicians are knowledgeable.
4.55 Verified Buyer
The first time we ordered from them it took awhile to get the parts. Since then we have had no issues.
4.55 Dawson Rose
The pricing is good, and they make quality equipment.
4.55 Verified Buyer
I've not had any issues when I order from them.
4.55 Tucker Bruffy
They have a good team at Ascendum Machinery and always do their best to fix our problems.
4.55 Verified Buyer
We need dealer parts and they have the parts. The pricing is good and so is the service.
4.55 Chris Hipp
Everyone at Ascendum is very friendly and knowledgeable. They are very responsive when I need anything. I will always use them because everything is always seamless. It is hard to find a company as efficient as Ascendum Machinery.
4.55 Verified Buyer
I'm happy with them overall. They get us what we need and we appreciate that.
4.55 Verified Buyer
When it comes to the invoice, we're still working on that for the tax exempts. Other than that, everything was really good.
4.55 Verified Buyer
I have had good experiences with Ascendum. One time I ordered the wrong part and they took it back and replaced it with the correct one hassle-free.
4.55 Verified Buyer
They have a very reliable sales team and their parts are dependable.
4.55 Gordan T.
I only ordered one piece of equipment from them so far but I'm happy with their services.
4.55 Verified Buyer
They always get us the parts we need. Ascendum makes it a hassle-free experience.
4.55 Verified Buyer
We did have a slight delay in lead times but Ascendum fixed the issue right away.
4.55 Verified Buyer
Ascendum has the best stuff around. Everything is always an easy process, whether dealing with parts, service or a new machine.
4.55 Len Delassus
Ascendum Machinery has always provided us with dependable equipment and top-notch service. My salesman, James Holcomb, is amazing. He is always there when I need him and gets everything done with 100% accuracy.
4.55 Amy Cobb
They've always been good to me. I've dealt with the Piedmont office for years and I keep coming back due to the service I receive.
4.55 Damon Williamson
Ascendum always provides us with great service. Their staff is reliable and responsive. The technicians do an amazing job at getting our machines back up and running. We have never had an issue arise with Ascendum Machinery.
4.55 Verified Buyer
Ascendum is always on top of things and that is hard to find in a company.
4.55 Verified Buyer
Ascendum is always a reliable choice.
4.55 Andrew Loggins
Volvo itself is hard to get someone out for service. Ascendum always can take care of us compared with dealing with Volvo directly. Ascendum makes everything a smooth and easy process.
4.55 Verified Buyer
I always had a great experience with Ascendum. They do a great job at communicating and getting me what I need.
4.55 Verified Buyer
Ascendum has great people and a great selection of parts.
4.55 Verified Buyer
I like the speed of invoices and the pricing.
4.55 Verified Buyer
I just ordered a part from Ascendum today. I'm very satisfied with their service and quality of parts. My only main concern is the pricing.
4.55 Verified Buyer
They did a great job but just too expensive.
4.55 Tim Collins
They always have the parts we need when we need them. It's a hassle-free experience when we work with Ascendum.
4.55 J.D Hoft
4.55 Verified Buyer
They do great work and they are always there when we need them.
4.55 Verified Buyer
The parts department is great to work with.
4.55 Adam Thomas
Everything was fine, it only took one phone call to get what I needed ordered. The only thing is they're pretty far from me.
4.55 Matt Lachenmeier
They've got good quality products.
4.55 Paul Fay
Ascendum Machinery is the easiest company I've worked with by far.
4.55 Brett Smith
Ascendum has a way of making everything convenient. From the responsiveness of the sales staff to the ability of their service technicians.
4.55 Verified Buyer
Ascendum is easy to do business with. I already recommend them to anyone needing help with what Ascendum provides.
4.55 Eric Winkler
Ascendum is easy to do business with and they are very knowledgeable.
4.55 Scott Munson
We have always had good luck with Ascendum and their equipment.
4.55 Brent Nelson
Very knowledgeable, especially in the IT department. I had some questions about caretrack, I think that's what they call it, and they were able to give me lots of answers for it. I find them all to be very helpful, they're a good bunch of people to work.
4.55 Mary K.
I'd recommend because of the ease of doing business with the salesperson we had.
4.55 Verified Buyer
4.55 Verified Buyer
They have amazing service.
4.55 Verified Buyer
I love Ascendum.
4.55 Verified Buyer
Ascendum does a great job.
4.55 Verified Buyer
They're good for what we need but should have more availability.
4.55 Steve Lofty
Ascendum provides quality machines.
4.55 Verified Buyer
4.55 CR Miles
They do a great job. There is always room for improvement though. We have had good experiences with Ascendum.
4.55 Dale Duff
Everybody is easy to deal with there
4.55 Verified Buyer
I think they have great equipment.
4.55 Ron Avery
I've always had good service response from them
4.55 Tina Chastane
I'd recommend due to the availabilty and the time to receive things, if not in stock already.They're not quite back to normal after covid but moving on, we're almost there!
4.55 Meredith Berger
4.55 Verified Buyer
They were able to solve the problem we were experiencing with knowledge and ease.
4.55 Barry Bischant
They handled all of our needs with care.
4.55 Cameron Daniels
They're really nice people to do business with. Everyone is really friendly.
4.55 Dwayne H.
They had the parts I needed and operate in a timely manner.I've been happy with them and have had no problems
4.55 Robert Dale McKinney
They make it easy to order parts.
4.55 Verified Buyer
When I order parts, they get them for me. Good service.
4.55 Verified Buyer
The service technicians do a great job.
4.55 Greg W.
They're always very receptive and get my parts when I need them and show up when they're supposed to
4.55 Verified Buyer
They are always on it. They have a great response time and always take the best care of us. Kemp and Daniel over there are absolutely wonderful. They are on the ball every time I need something. I can't remember the third guy's name, but make sure he is included. Kemp and Daniel will know who I am referring to.
4.55 Verified Buyer
They do a great job of getting me the parts that I need.
4.55 Verified Buyer
We were very satisfied with Ascendum.
4.55 Verified Buyer
I bought a air compressor. I trust the sales rep he did what he said he would.
4.55 Verified Buyer
The parts department does a really good job getting me what we need.
4.55 Verified Buyer
They do good work and have good customer service.
4.55 Verified Buyer
We have no complaints on any service that Ascendum provides.
4.55 Denzel Hedrick
We actually dropped a machine off there this morning to get worked on. They always fix the problem the correct way first. We are always happy with Ascendum.
4.55 Richard Colton
They do a good job and always do everything they can to help us out.
4.55 Tray Boyd
We have been buying parts and getting service since the early 2000s from Ascendum.
4.55 Verified Buyer
It is always a great experience dealing with Ascendum Machinery. They know what they are doing.
4.55 Steve Lafleur
My past experience has been good with them.
4.55 Kevin Farmer
They seem to be really reliable and we continue to have our fleet department with their help.
4.55 Verified Buyer
The parts personnel are knowledgeable and very helpful.
4.55 Verified Buyer
They do a good job getting us what we need and it's easy to order parts.
4.55 Felton Thompson
Once we got my account setup everything moved quickly and it was a good experience.
4.55 Verified Buyer
They always do amazing work for us.
4.55 Verified Buyer
They get us what we need.
4.55 Verified Buyer
They are the only Volvo dealer in this location. I like the availability and the sales staff are knowledgeable
4.55 Jerry W.
They have great communication and service.
4.55 Kenny McClain
They do amazing work.
4.55 Verified Buyer
Ascendum has always taken care of all of our needs with care. Their staff is amazing and I think they treat everyone equally special.
4.55 Steven Stone
They treat us well and always do a good job.
4.55 Verified Buyer
We have a lot of Volvo machines and Ascendum always seem to know what they're doing. I wouldn't really say they're good on the prices but everything else is great.
4.55 Mitchel Gordan
I like the availability of parts.
4.55 Verified Buyer
You guy's are okay to work with".
4.55 Verified Buyer
They are always professional and friendly.
4.55 Tim Roddey
The salesman Mitchell Bailey is really good. I can always count on him and Shaday Arrons.
4.55 Verified Buyer
The availability of parts is fantastic.
4.55 Verified Buyer
They keep their word and they have good quality equipment.
4.55 Verified Buyer
They do a good job overall.
4.55 Cindy Sanford
Below is a contact one of our callers spoke to, and we wanted to pass along the information. "We have been doing business with them for many years and it has always been excellent. The Parts Technician Mike has taken care of every need that we have with ease. He is a wonderful person to do business with. They are a great and easy company to work with.
4.55 John Swanson
4.55 Verified Buyer
They are easy to do business with.
4.55 Jamie Rolewitz
The equipment arrived on time and worked like it was supposed to, I couldn't ask for more".
4.55 Earl Cole
They do real good by us.
4.55 Verified Buyer
They are helpful when we need parts and it's always a good experience to work with them.
4.55 Zeke Staloch
I would reccomend, you guys are always easy to work with".
4.55 Verified Buyer
I have no real complaints, everything went as it should have".
4.55 Wallace Laughter
I recommend you guys all the time".
4.55 Gary McClure
They have great customer service and I'm overall very please with my experiences doing business with them.
4.55 Verified Buyer
I would definitely recommend you guys".
4.55 Rick Glaspie
They are efficient".
4.55 Cole Hall
4.55 Bob Gilliam
The technicians have been great".
4.55 John Walsh
Ascendum was great for what we needed when we needed it".
4.55 Verified Buyer
When I give them a call, they are always friendly, and have what I need. If they don't have what I need, they will get it for me.
4.55 Nick Williams
They get us what we need for our Leeboy equipment.
4.55 Verified Buyer
4.55 Robert Dale McKinney
Very convenient and very easy to work with , we enjoy working with them.
4.55 Michael Goleman
They the only Volvo dealer I deal with, I don't know anyone better.
4.55 Jonathan Cieszko
They completed everything I needed to be done. The repair guy and service manager also kept me updated throughout the process. I feel like not a lot of people do that and it's very much appreciated.
4.55 Verified Buyer
I'm still waiting for the final bill on our most recent visit but so far everything has been great.
4.55 Allen Brown
They are like anybody else, they are not picture perfect. But, they do have the availability to get the parts we need so I would recommend them to others needing parts.
4.55 Verified Buyer
Sometimes parts get mixed up but they do a great job.
4.55 Verified Buyer
They get us what we need and are always helpful.
4.55 Verified Buyer
Their employees take real good care of me. I enjoy working with them.
4.55 Al Morton
They always call back. Their communication is great.
4.55 Ed Ashley
They do a good job, pretty well all the way around.
4.55 Alan Brown
They're easy to work with.
4.55 Randy Henry
They're easy to work with and very professional.
4.55 Byron Luther
Some availability of parts. We typically have older parts so it's a little harder to find them. Nothing wrong with the company or the people, but it would nice if some parts are easier to find.
4.55 Verified Buyer
People shouldn't expect everyone to bend over backwards for them but the service is good. Anywhere you go, things don't run the same like they used to 15 years ago. Sometimes I have to wait for parts to be available and it's pretty expensive but I understand it all from a business point of view.
4.55 Darrell Stephens
Everything Ascendum does is great!
4.55 Verified Buyer
They are very easy to work with. They can be a little pricey but I understand how the times are today.
4.55 Verified Buyer
They're great at problem-solving our service nees.
4.55 Verified Buyer
They're the only ones in town with good parts but they can be pretty pricey.
4.55 Verified Buyer
The sales team were great, they were professional, and they took really good care of us.
4.55 Verified Buyer
Patrick is the one that usually comes out and he does a good job.
4.55 Verified Buyer
We never have any issues and ordering is straightforward and simple.
4.55 Visar Luzha
If I have an option I would not choose another loader over Volvo loaders.
4.55 Verified Buyer
As far as I know of, no one in the shop has ever complained about Ascendums parts. Everything is good on our end.
4.55 Verified Buyer
They do good work on my equipment, and I have no complaints.
4.55 Verified Buyer
They did a good job on our service work. I appreciate that they are there for us when we need them.
4.55 Verified Buyer
Overall, everything turned out great.
4.55 Verified Buyer
They do good work.
4.55 Verified Buyer
They're the only Volvo dealer/service place around.
4.55 Verified Buyer
We purchased from Ascendum awhile ago but I remember everything working out well with the Volvo and I would highly recommend you guys.
4.55 Verified Buyer
They did a good job.
4.55 Verified Buyer
We've never had any issues with them.
4.55 Verified Buyer
There are other shops available nearby and Ascendum did help me out with everything turning out great so I would highly recommend them to people I know.
4.55 Verified Buyer
They do good service work and are helpful.
4.55 Verified Buyer
Everythings okay with Ascendum. Sometimes there are a few mishaps but its okay.
4.55 Fillipe Ramos
The service is good.
4.55 Brad Moss
Location is convenient and easy to do business with.
4.55 Danny Spiers
overall is a good company, no issues at this time.
4.55 Verified Buyer
I have other companies closer to me but Ascendum is very quick and knowledgeable.
4.55 Verified Buyer
The staff is friendly and the parts are good quality.
4.55 Verified Buyer
They get us what we need.
4.05 Gary Henderson
The customer service at Ascendum is excellent, and they respond to your questions quickly, compared to other companies.
4.05 Verified Buyer
They are pretty quick and prompt.
4.05 Gregory C Blanton
It's convenient to work with Ascendum, and they offer durable equipment.
4.05 Jason Lovas
They know their stuff, and they're the only Volvo dealer in the area.
4.05 AJ Stoica
Everything works well, and they are pretty easy to work with.
4.05 Wes Cribb
I've only dealt with Ascendum twice, and they did a great job both times.
4.05 Ben Blair
They're very helpful.
4.05 Tracey Harper
They make everything go easy.
4.05 Wayne Morrow
They're close by and convenient. The staff have all been good to me and very helpful, and I get the parts pretty quick.
4.05 Brad Moss
We have always used them for their quality air compressors, and they do a great job.
4.05 Verified Buyer
Ascendum has a wide variety of parts available.
4.05 Dillon Moore
I had some problems with emission issues from two machines, but Ascendum fixed the problem promptly. I will recommend Ascendum to anyone seeking quality service.
4.05 Trevor Stansell
They are easy to deal with, and they got us our parts. Paul is good; I've dealt with him many times. The only issue is that it's been taking a while to get the invoice. It's been about two weeks, and I still don't have it.
4.05 Curt Aamot
The parts manager, Tyler, was helpful with ordering the parts and took care of the order very well. He was great and did everything properly.
4.05 Verified Buyer
4.05 Matt Cole
Ascendum has always been easy to work with and dependable.
4.05 DJ Price
Their parts are always available from their inventory, and their personnel are friendly and helpful.
4.05 Jon Cieszko
It's always a pleasure to work with Vince Bowers. He is very friendly, knowledgeable, and exceeds my expectations. I enjoy doing business with Ascendum Machinery.
4.05 Don C Reed
Ascendum Machinery is easy to work with, and they actually respond compared to other companies.
4.05 Keith Miller
They handle all of our parts needs with ease.
4.05 Verified Buyer
4.05 Guy Hommel
Everyone at Ascendum puts forth their best effort to help.
4.05 Verified Buyer
Ascendum Machinery has some good guys there. They are knowledgeable, helpful, and friendly.
4.05 Verified Buyer
They do a great job overall and meet my expectations.
4.05 Verified Buyer
4.05 Dakota Fritch
They have the parts we need when we need them.
4.05 John Schwartz
They are easy to work with.
4.05 Donnie Pete
This is our first time using Ascendum, and it's been a breeze. With projects spanning the Southeastern United States, Ascendum has come in handy.
4.05 Blake Harris
I don't know who can afford it, but I like Volvo. Volvo makes good equipment. Their excavators are the best.
4.05 Verified Buyer
This was my first time working with Ascendum and it went very smoothly. I was able to call and pick my order up the very next day.
4.05 Verified Buyer
They're good to work with.
4.05 Verified Buyer
4.05 Chris Rawlins
They do a great job.
4.05 Verified Buyer
Our guys always love working with Ascendum. It's always easy and we never run into any problems. We use them for all our needs.
4.05 Verified Buyer
4.05 Wilson Kent
It has always been a pleasure doing business with Ascendum Machinery.
4.05 Mike Rogers
We are generally pleased with their service and capabilities.
4.05 Brett Dixon
I am always happy with Ascendum Machinery. They do a great job taking care of all our needs.
4.05 David Burleson
There's nothing wrong with them, and I've been working with them for 15 years.
4.05 Dale Lacompte
The new parts staff is great.
4.05 Verified Buyer
4.05 Lewis Way
They were swift to come out and solve the issue.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They have better equipment prices than the competition.
4.05 Kenneth Brantley
Their service department is amazing, and they do a great job handling our needs. There have been some changes in their parts department but they are getting better.
4.05 Verified Buyer
I think they did a great job. We don't use their services that often, but when we do, they come through for us.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Chad Rast
We always have great experiences with Ascendum.
4.05 Randy Thomas
Ascendum Machinery is the easiest place to work with. They have great people and great parts.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
This was my first time using Ascendum and everything went smoothly.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They are pretty good at handling our business needs.
4.05 Mike Bowers
Scott at Ascendum does a great job with anything he touches. It is a pleasure to have him assist me, as he is the best of the best.
4.05 Verified Buyer
4.05 Verified Buyer
Ascendum Machinery gets things done quickly and with accuracy.
4.05 Verified Buyer
4.05 Verified Buyer
We do a lot of work with Ascendum and they show their worth everytime.
4.05 Joe Dorris
They have been a reliable source for our company.
4.05 Matt Miller
I haven't had any issues with Ascendum other than their prices being on the high side.
4.05 Daniel Winn
Ascendum does a great job of getting us what we need when we need it.
4.05 Verified Buyer
They got the job done. The staff at the parts counter are very helpful and quick.
4.05 Darian Wilson
They have decent services, good equipment, and great salesmen.
4.05 Trumaine Collins
Ascendum Machinery is always here when we need them.
4.05 Verified Buyer
Ascendum Machinery followed through on what they said they would do. I haven't had any issues since they worked on my machine.
4.05 Verified Buyer
It's easy to do business with them and easy to order parts.
4.05 Kevin Summers
Dwayne was very responsive and helpful. He was able to fix my machine before I heard back from another location. I appreciate his willingness to help. He deserves the highest of praises.
4.05 Verified Buyer
I think they do a good job, and the parts are worth the price.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Dave Hatfield
They are genuine, upfront, and have good availability.
4.05 Verified Buyer
4.05 Ronnie Slizewski
They are the only dependable Volvo dealer around.
4.05 Verified Buyer
4.05 Verified Buyer
They always try their best for me.
4.05 Verified Buyer
4.05 Verified Buyer
They're responsive and easy to work with.
4.05 Verified Buyer
They're the only people that carry what I need.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Terry Lankford
Their parts department is easy to work with.
4.05 Todd Stevenson
They provide prompt service, even in the busy season.
4.05 Verified Buyer
Ascendum Machinery has always been great to work with.
4.05 Verified Buyer
They have good equipment.
4.05 Patrick Bohl
I was pleased with Ascendum Machinery's service. When I needed them, they were happy to help.
4.05 Shane Owen
I have nothing bad to say about Ascendum. Everything always goes great.
4.05 Austin Williams
They're the only Volvo dealer out there so it's availablity.
4.05 Verified Buyer
Every experience with Ascendum has been excellent, and they do a great job.
4.05 Verified Buyer
Ascendum Machinery is always easy to do business with.
4.05 Verified Buyer
Every time I've dealt with them, they've been very responsive and helpful.
4.05 Verified Buyer
The staff was helpful and able to get me everything I needed.
4.05 Verified Buyer
4.05 Mike Smith
I recently had Ascendum Machinery do some work on the air compressor for one of my really old machines. They took a little longer than expected, but the compressor has been working like a dream ever since. Sometimes waiting isn't a bad thing, just inconvenient. Overall, they do a great job handling everything we need.
4.05 Verified Buyer
4.05 Verified Buyer
They have good parts availability, and they get the work done quick.
4.05 Verified Buyer
They have some great mechanics, and it's easy to work with them.
4.05 Reed Sheffield
They did a good job, and they are professional.
4.05 Josh Torgerson
Their timely service and responsiveness are what I love about Ascendum Machinery.
4.05 Verified Buyer
The support there is great, and they're the only place to get Volvo parts.
4.05 Jerry Miller
Their customer service impresses me the most.
4.05 Verified Buyer
They looked at my machine and installed the new computer accurately; they have a great response time.
4.05 Verified Buyer
4.05 Brandon Daniels
Our companies work well together. They suit our needs well, and we can depend on them.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
This was the first time using Ascendum Machinery, and I will definitely be going back. The entire process was easy and efficient.
4.05 Steve Vanderlip
They have good reliable machines.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
I would recommend them.
4.05 Verified Buyer
They have a very helpful and knowledgeable staff.
4.05 Denise Johnson
I always have great experiences with Dwayne Childree and Philip at Ascendum Machinery. They are both very attentive, knowledgeable, and helpful. They make everything easy and are a pleasure to work with. I can't give enough praise for how great they are.
4.05 Verified Buyer
It's difficult to find their contact information, and I wish they would communicate better.
4.05 Verified Buyer
They've always been on point with us, providing what we need.
4.05 Wilson Lenly
4.05 Verified Buyer
They have very good pricing and availability of parts.
4.05 Verified Buyer
4.05 Verified Buyer
They do a good job.
4.05 Nathan Estep
I really like their parts technicians. They always help me find what I need.
4.05 Verified Buyer
I don't order much but they do a great job.
4.05 Verified Buyer
They have always been reliable and have treated me well.
4.05 Verified Buyer
They have the parts we need and they get them to us quickly.
4.05 Chris Rawlins
I had a great experience with Ascendum Machinery. Theyre local, which is convenient, and they have great availability, so I can get what I need when I need it.
4.05 Aaron Allen
I recently had a service at Ascendum Machinery, and it was a really pleasant experience. Their service manager really knows his stuff, and he kept me in the loop every step of the way. I never had to wonder what was going on or if the price would change. Overall, a great experience.
4.05 Verified Buyer
They do a good job overall, but I'm still waiting on my machine from 3 weeks ago. They told me they had a retirement party for someone and because of that they couldn't fit my Volvo in the bay. So now I'm stuck waiting.
4.05 Verified Buyer
I'd go with a 10 on this but the pricing is a bit high. A break on pricing would be nice considering how much I order from them.
4.05 Verified Buyer
The sales guy was super great. He was very informative. They were here on time. I like the machine. It's done well.
4.05 Verified Buyer
The service is always good and reliable.
4.05 Aaron Smith
Ascendum Machinery has always been great. Ive never had any issues and everything is always handled on time.
4.05 Verified Buyer
They do a good job for us.
4.05 Verified Buyer
They provide good reliable machines.
4.05 Verified Buyer
I have been working with Ascendum Machinery for years. They always do a great job, especially Mark. He is a great person to have to help.
4.05 Verified Buyer
I'm very happy with the service I received from Ascendum Machinery.
4.05 Tony Bates
The new machine I got from them has only had one issue. They sent a technician right out, and the problem was fixed in less than an hour.
4.05 Will Sanford
Ascendum always gets us our parts promptly and with friendly service.
4.05 Verified Buyer
They now are our Leeboy dealer and it has caused a few issues. The availability parts for our 8500 Paver are never in stock. Other than that I think they do well.
4.05 Verified Buyer
I gave then an 8 out of 10 just because Volvo is a foreign made machine.
4.05 Jason Humphrey
Their service and parts technicians always go above and beyond.
4.05 Anthony Thomason
It is always a great experience when working with Ascendum Machinery.
4.05 Verified Buyer
I've never had a problem with them. They've always treated me well.
4.05 Verified Buyer
They provide us with what we need when we need it.
4.05 Verified Buyer
They've always had what I've been after whenever I go to Ascendum.
4.05 Verified Buyer
Ascendum is exclusive to some of the machinery we need. Prices and service are competitive. We're very happy with them.
4.05 Verified Buyer
I have been happy with Ascendum. We haven't had any issues that aren't fixed immediately.
4.05 Verified Buyer
They were quick to get the order in but the clamp wasn't the right size. We had to take things into our own hands to make it work out.
4.05 Randy Thomas
Ascendum Machinery is always a breeze to work with. Their technicians are familiar with our operations and machines. They make their best effort to help our business and I appreciate that.
4.05 Verified Buyer
When it comes to the equipment, parts and service, I would recommend Ascendum. It's pretty quiet in North Dakota though so there's not a lot going on.
4.05 Verified Buyer
The equipment always works well and we never have a problem.
4.05 Mr. Tracey Bowers
Ascendum is one of my favorite companies. They do a good job taking care of all our needs. If an issue arises, it will be handled and solved quickly. I would highly recommend Ascendum Machinery.
4.05 Verified Buyer
Ascendum has always been reliable and easy to work with.
4.05 Verified Buyer
Ascendum has been great with communication about the repairs on my Doosan air compressor. This is my first time working with Ascendum, they have been great thus far.
4.05 Verified Buyer
4.05 Verified Buyer
Honestly, there aren't many places around that carry the parts I need, so it is kind of like you go to Ascendum or you don't get the parts. But, overall my experiences with them are fair. I do think the availability of parts and the competence of the parts guys could use some improvement.
4.05 Rick Collins
The salesman was very professional with me and I felt the product was of a good quality as well.
4.05 Verified Buyer
Ascendum is a good company to do business with. They are always there when we need them.
4.05 Verified Buyer
We do business with both Ascendum and Caterpillar, which are great companies. Ascendum has an edge that Caterpillar does not.
4.05 Johnny Joseph
They understand what you're looking for and never have a problem getting me a part.
4.05 Darren Murray
We have always had great experiences with Ascendum Machinery. They always have what we need in stock and they get it to us promptly and with accuracy.
4.05 Verified Buyer
Ascendum's customer service team has been very responsive. There were a few small minor problems with my machine but they are in the works of fixing it for me and communicating with me.
4.05 Verified Buyer
I have been pleased overall by Ascendum. They are always helpful and upfront about anything and everything. I would most definitely recommend them.
4.05 Jim Plumley
They're convenient and make purchases easy every time.
4.05 Reid Stroud
Ascendum is a reliable and easy company to do business with.
4.05 Verified Buyer
I love Ascendum and my new equipment. They are very reliable.
4.05 Verified Buyer
I like the Volvo products and Ascendum overall. They have a good atmosphere. The guys are great and very knowledgeable.
4.05 Verified Buyer
I'm just a small owner with one machine but when I need something, they have it. They do the job. Even though the price is a little high, they are one of my favorites.
4.05 Verified Buyer
This is my first piece of Volvo equipment and Ascendum helped me find the perfect one. They are knowledgeable and responsive when I need parts.
4.05 Ross Zink
I did have trouble with ordering some bolts. The parts guy had the right order but at the warehouse they shipped out the wrong bolts. That's really the only problem I've run into though, everything else is fine.
4.05 Wes W.
Everything went fine, maybe things could be quicker.
4.05 Verified Buyer
Ascendum has a wonderful staff and is in the perfect location.
4.05 Janice Wilkes
We already recommend Ascendum Machinery to everyone we work with. Their service is great and we have never had any issues. They are a great partner.
4.05 Verified Buyer
We already recommend Ascendum Machinery because they are a reliable company. We have never had issues with them and they have great people working for them.
4.05 Jacob Graham
They do a great job with parts, service, and being helpful. I like the equipment they carry.
4.05 JW Oliver
Ascendum has a niche for having the availability of anything you need.
4.05 John N.
I like the knowledge of the staff members.
4.05 Verified Buyer
I just feel like the communication could be better, otherwise I don't have any issues.
4.05 Justin Olson
4.05 Verified Buyer
They are the only place to get Volvo parts or equipment.
4.05 Verified Buyer
Ascendum is always great to work with.
4.05 Verified Buyer
Ascendum is pretty easy to work with and if anyone I know has a Volvo, I tell them to go there.
4.05 Wayne Lingerfeldt
I've always had pretty good experiences with them overall.
4.05 Verified Buyer
Ascendum always follows through with a quick response time. We have been using them for years now. We appreciate that they drive so far out of their way to service our equipment.
4.05 Jamie Steen
Everytime I call they try to help you and they're pretty spot-on with it most of the time.
4.05 Verified Buyer
4.05 Ken Scherr
I like that they have a local store close to me and what they have to offer.
4.05 Verified Buyer
The parts department has always been very nice. Everything has been great with Ascendum.
4.05 Daniel Mills
Overall every experience I have with them is great. The only reason I say an 8 and not a 10 is the invoices aren't usually very clear.
4.05 Dwight McKethan
They have always been a great company to do business with. I will continue recommending Ascendum.
4.05 Dale Allen
It's the easiest place to get parts for what we need.
4.05 Matt G.
Phillip is wonderful to work with. He is always great at helping me out!
4.05 Verified Buyer
Everything has been pretty good overall so far. The parts guys at the Greenville branch leave something to be desired but this branch here has been fine.
4.05 Ashley Crim
4.05 Philip Howell
Ascendum is dependable and provides great service.
4.05 Eleicir Gomez
They have a great customer service team and the equipment is exceptional.
4.05 Aaron Allen
Ascendum provides great customer service, communicating with their customers.
4.05 Billy Wilson
Our machinery took a little longer than expected to get fixed. It was an unusual repair though. They adjusted the price for us though and everything went smoothly.
4.05 Verified Buyer
We have only used Ascendum a couple of times and it was a great experience each time. They have excellent service.
4.05 Verified Buyer
They have wonderful communication and we have over ninety pieces of Volvo equipment. We are constantly doing business with Ascendum.
4.05 Verified Buyer
Their equipment is durable and long lasting. We love the machines we get from Ascendum. I think getting parts is a little tough but that is for any brand of equipment in this day and age.
4.05 Scott Monson
They've always been easy to work with and availabilty has gotten a lot better as well
4.05 Verified Buyer
4.05 Jason Bunn
4.05 David Karington
They always have what I need to order. Phillip in Macon is a good counter person. I switched from Buford due to the personnel and now enjoy working with Phillip.
4.05 Alan Brown
The staff is knowledgeable and helpful.
4.05 Verified Buyer
They're pretty good and quick at getting parts to me.
4.05 Verified Buyer
Ascendum has an amazing response time to service calls.
4.05 Verified Buyer
I've not had any issues with the service work they've completed for us.
4.05 Verified Buyer
They have knowledgeable employees.
4.05 Verified Buyer
James helps us out a lot. The availability could be better when it comes to the parts but that's not really Ascendum's fault.
4.05 Brian Carroll
Ascendum has great customer service.
4.05 Verified Buyer
I have been with them for 15 years and its always wonderful. I do not give out 10's for anyone because there is always room for improvement.
4.05 Keith Hires
I never give anyone perfect scores but I think they have an amazing staff. The work we need done or parts we need they always get them in a timely manner.
4.05 Verified Buyer
Some of it was good but some of the things didn't get fixed right. It's not that big of an issue though. Other than that, Ascendum has been good to work with.
4.05 Jorge DeLarosa
4.05 Verified Buyer
The parts are priced a little high but they do a great job with everything they handle. I always get the parts I need quickly and accurately.
4.05 Verified Buyer
The parts people have always been great.
4.05 Verified Buyer
They did a good job and fixed the problem.
4.05 Verified Buyer
Overall, I would recommend Ascendum to people I know but specifically, I would let them know to go to the Charleston branch over the Columbus branch.
4.05 Dean Wallace
They are a very reliable company but they are expensive.
4.05 Jon Bullard
Ascendum provides good customer service and attempts to help their customers however they can.
4.05 Kenneth Mills
4.05 Verified Buyer
I don't know if it is Volvo or Ascendum but the pricing for the parts was $4500. We bought the same parts years ago and it was not close to being that price.
4.05 J.D. Smith
Ascendum provides good customer service and provides the parts that we need. Isaac in parts at the Columbia branch does a great job.
4.05 Michael Sager
They always have the parts we need. I also like my salesman.
4.05 loagan Winterowd
4.05 Verified Buyer
They do really good work but the cost of having a service done is just outrageous. On the other hand, they do amazing work and we rarely have any issues.
4.05 Verified Buyer
The machinery is fine.
4.05 Alisha Haken
4.05 Harvey Gunnels
We have been working with them for awhile and timeliness is some of the issues we experience.
4.05 Pate Lee
We experience good customer service. We always get the parts we need in a decent timeframe, everything is always great.
4.05 Verified Buyer
4.05 Verified Buyer
Every time we use Ascendum everything is done with ease and quickly.
4.05 Verified Buyer
We have one machine from you guys and the time on delivery was excellent.
4.05 Verified Buyer
They always do a good job for us, so I hope they would for anyone I send over there.
4.05 Verified Buyer
4.05 Verified Buyer
They are our only choice for Volvo for our location.
4.05 Leroy Irvin
They are easy to work with.
4.05 Verified Buyer
I am satisfied with my order and would recommend to someone.
4.05 Verified Buyer
We bought an off road dump truck from them at a time when it was hard to get that type of equipment. It was a one week turnaround, that probably won't happen again.
4.05 Verified Buyer
I deal with two guys, Paul Durie and Brian Straight. They are awesome.
4.05 Kevin Wedgewood
I always have a great experience with Ascendum.
4.05 Verified Buyer
Ascendum always gets the job done with accuracy in a quick manner.
4.05 Verified Buyer
Ascendum helped with what I needed and I really liked working with Phillip C. He's very helpful.
4.05 Verified Buyer
Just wish they were closer to my location.
4.05 Able Melendez
4.05 Tommy Heaton
We've had no problems with them and have owned their machines for ten years.
4.05 Ethan Bragg
Ascendum provides good service, good parts, and good machinery.
4.05 Keith Hillard
Ascendum carries the parts we need and is easy to deal with.
4.05 Ladell Bashlor
They take care of us and are easy to work with.
4.05 Cory Songer
We like your customer service and availability.
4.05 Steven Kincade
I think they are a really good company.
4.05 Chad Spratt
4.05 Bubba Mccoy
Overall we are satisfied with Ascendum".
4.05 Jim Usry
The whole team in Chattanooga is great. The only problem I have is they never have the part I need. I always have to wait for a long period to get my part . Then. I have to pay the shipping on it.
4.05 Carey Mccomb
4.05 Lance Westerlund
4.05 Gene parker
4.05 Larry Plote
4.05 Greg Owens
They are the best place to send my Volvo machines to.
4.05 Verified Buyer
I like that our rep is responsive.
4.05 Verified Buyer
They do a good job overall.
4.05 Verified Buyer
I like my new salesman. He just started 2 weeks ago. He checks in with me regularly. He calls me and checks in on me. Donnie is what is keeping me with Volvo. I've already referred people to him.
4.05 Verified Buyer
The guys have made negative comments".
4.05 Verified Buyer
They generally have my parts when I need them, and they are good people to deal with.
4.05 Neil Jordan
I've done business with them for a while".
4.05 Verified Buyer
They are pretty good, just a little slow".
4.05 Verified Buyer
They don't follow up quickly enough.
4.05 Verified Buyer
4.05 William Bowman
They are good at their services, and have always treated me fair.
4.05 Daniel Howard
They have good customer service.
4.05 Verified Buyer
We didn't have any problems that I know of".
4.05 Brandon Youngblood
It was all good".
4.05 Terry Hogan
I love Volvo machines and have been very pleased with the service from Ascendum. They take good care of me.
4.05 Verified Buyer
They are a good vendor, and they are always professional.
4.05 Verified Buyer
They are great people to work with.
4.05 Daniel Price
4.05 Roy bailey
They are the only ones who sell the parts I need.
4.05 Nick Workman
We've had some issues with some hard to find parts but they have helped us get what we need, they have been great to work with.
4.05 Verified Buyer
The equipment is good.
4.05 Johnny Burrows
They always do a good job for us.
4.05 Rusty Waters
4.05 Matt Oden
They are quick with service.
4.05 Verified Buyer
The pricing is a little high. I work with Leeboy equipment and what the markup is on their products is pretty far up there. Other than that, everything is pretty good.
4.05 Brad Pace
The sales guys are really good to work with.
4.05 Debbie Findley
They are easy to get parts from at a fair price.
4.05 Verified Buyer
I only worked with Ascendum once and haven't had much experience with them yet. So far, on what we did experience, it was good. We'll purchase from them again.
4.05 Verified Buyer
They have good service and their parts people are great. It's just that their prices are high and they don't offer any type of organizational discount.
4.05 Verified Buyer
They have quality machines.
4.05 Jeanie Thompson
There is good availability of parts.
4.05 Don Shuford
I've received excellent service, the parts availability is great, and the machines are reliable.
4.05 Verified Buyer
There are hidden costs in the leases on equipment. They charge property tax in the leases and I didn't know that until the end of the year. It was an extra $6,000 that I wasn't expecting. Also, their parts are priced way higher than other places.
4.05 Verified Buyer
I have had great experiences with Ascendum. I just wish they were closer to us.
4.05 Verified Buyer
It's been awhile since I last purchased from them but I believe everything did go well. It's hard for me to remember everything but I would recommend them.
4.05 Ron Mittleider
The mechanic I dealt with was very knowledgeable and very helpful.
4.05 Mike Roppel
They're good guys.
4.05 Verified Buyer
If the pricing wasn't really high, I'd give a higher score but aside from the prices, everything was good.
4.05 Elliot Earle
They take care of my issues and needs.
4.05 Tim Bentley
We haven't had any issues with them.
4.05 Cub Mills
4.05 Verified Buyer
We had an excavator and Volvo about 4 months ago. Everything worked out really well but the only issue was the admissions on the 300. That's pretty normal for equipment at Ascendum though. Overall, I always had good business with the parts department. They were always upfront and I really appreciate that. James was very great when I went there too. He was always good to me.
4.05 Verified Buyer
We only buy certain parts every now and then from Ascendum but most of the time when we order the older parts we need, it's a little difficult to find them in stock. But that's understandable since they are so old. Other than that, when we do use Ascendum, they're good.
4.05 Mongo Dishman
Every thing was good working with them.
4.05 Verified Buyer
It's a smooth process working with Ascendum.
4.05 Verified Buyer
The prices could be better but overall, we enjoy working with them! I've good expierences with them.
4.05 Verified Buyer
The accessibility of parts is great.
4.05 Verified Buyer
Everything worked out in the end. It took a little bit longer than scheduled but that was fine.
4.05 Verified Buyer
Whenever we work with them they provide good service.
4.05 Scott Lamb
They always do what I ask them to do.
4.05 Verified Buyer
Everything went very well!
4.05 Keith Britt
It's hard to get parts from Ascendum.
4.05 Brian Gatehouse
The service tech I have, Jason Stultz, is very knowledgeable. He gets the work done and his diagnosis is usually spot on. The guy is an exceptional mechanic. He really knows his stuff.
4.05 Verified Buyer
Most of the parts we purchased werent in stock but I understand thats not Ascendums fault.
4.05 Verified Buyer
They are professional and I have no issues with them.
4.05 Kathy Nobles
4.05 Jeffery Page
The communication is great.
4.05 Tom Brooks
They just get the equipment fixed.
4.05 Verified Buyer
Just being on time with stuff. That's the key in this business.
4.05 Verified Buyer
I don't know, it's a piece of equipment. They had it.
4.05 Verified Buyer
Ive had a few problems in the past that wasnt getting corrected and they lost a lot of our business because of it. Such as equipment running hot. However, they have turned around for the best when it comes to the equipment itself.
4.05 Verified Buyer
They're very responsive.
4.05 Verified Buyer
nothing to complain about. overall good company.
4.05 Verified Buyer
They are easy to use.
4.05 Rachel McGee
They're expensive, and we have other motor graders that are less expensive.
4.05 Tom Brooks
They are good about following up with me and easy to do business with.
4.05 Verified Buyer
overall good service no issues at this time.
4.05 Pete Livdahl
They are very helpful.
4.05 Wes W.
4.05 Verified Buyer
They are pretty helpful and are the only ones who sell Volvo parts.
4.05 Verified Buyer
quicker to get parts than other places.
4.05 Cody Ledford
They've been a great help.
4.05 Verified Buyer
Id refer Ascendum to anyone because they get the job done.
3.55 Martin Gasque
Overall, Ascendum is easy to work with.
3.55 Kyle Biemenan
I haven't used them much, but they've always been excellent when I have.
3.55 Rick Thompson
Everything is fine.
3.55 Verified Buyer
3.55 Verified Buyer
They are a reliable place to get our Volvo parts.
3.55 David Lucas
They always have the Leeboy parts we need.
3.55 Joe Smith
3.55 Abdur Pasley
I like their availability; everything went well, and everyone was nice.
3.55 Verified Buyer
3.55 Trent Lance
LeeBoy parts are hard to get, but Steve Brown is awesome. I always recommend him when someone is in the market for great customer service, honesty, and durable equipment.
3.55 Verified Buyer
3.55 Verified Buyer
They have good availability, and it's easy to order.
3.55 Verified Buyer
We like the equipment they carry.
3.55 Ricky Mayes
They're knowledgeable about the equipment they service.
3.55 Verified Buyer
3.55 Todd Unsworth
They are very responsive and have a wide variety of parts available.
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
They've gotten better over the years, and parts availability is pretty good.
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Jacob Graham
The quality of their equipment is outstanding.
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
They have great equipment, I just wish the prices were lower.
3.55 Verified Buyer
I would recommend Ascendum. This was my first purchase with them, and it was a great experience.
3.55 Verified Buyer
Sometimes parts are hard to get, they need to get ordered and there's a wait. I wish they had more parts in stock.
3.55 Verified Buyer
They did an all-right job once they got here.
3.55 Verified Buyer
There was a mix-up with my order and I received the wrong parts. This happened two or three times, but Ascendum Machinery was good about resolving the issue each time. It took some back and forth with customer service, but they were helpful and got me the right parts in the end.
3.55 Verified Buyer
I like their equipment. It's more affordable compared to other brands.
3.55 Verified Buyer
The wrong part was sent, but they corrected it quickly. This has been a problem with them over time, and it's getting old.
3.55 Verified Buyer
They are a great company, but we have experienced issues.
3.55 Verified Buyer
Ascendum sent three different technicians out and I received three different diagnoses for my machine. It is still not running and I have spent a lot of money on parts and services that were not needed. Once again, my machine still isn't running a month after they supposedly fixed the issue.
3.55 Verified Buyer
We have never had any issues when doing business with Ascendum. My mechanics love them.
3.55 Verified Buyer
They were nice.
3.55 Hans Rubio
When we ordered the part, it came in accurately and quickly.
3.55 Carrie Crawford
When we ordered the part, it came in accurately and quickly.
3.55 Verified Buyer
I wish they had more service men because it would be great to get things fixed faster.
3.55 Verified Buyer
It's difficult to get a hold of someone at Ascendum. Everything has a wait time and it's ridiculous. Ship times take way too long, as well.
3.55 Verified Buyer
We have had some glitches with Ascendum. They took care of the issues promptly.
3.55 Verified Buyer
I only have three of their machines. I have never had any issues with them out of my fleet of about 20. I would say they are doing a good job.
3.55 Verified Buyer
They take great care of my crew and I appreciate the responsiveness of their team members.
3.55 Verified Buyer
Their parts pricing is higher than some of their competitors. The parts are worth it because of their durability.
3.55 Verified Buyer
I would give Ascendum Machinery a 10/10 but no one is perfect. I have always had good experiences working with their techs. This last service I was getting done remotely and they really pulled through for us.
3.55 Verified Buyer
Ascendum has always been easy to work with but they are expensive.
3.55 Verified Buyer
I would be more likely to recommend them if the pricing could be greatly approved. They do good, they're just expensive.
3.55 Verified Buyer
Nothing in particular.
3.55 Verified Buyer
We have never had any issues with Ascendum and they seem to run a pretty good show.
3.55 Verified Buyer
I would be more likely to recommend them if they would reach back out to me in a timely manner.
3.55 Verified Buyer
Ascendum should work on their availability when it comes to parts.
3.55 Lee Glenn
They're one of the only places I can find Volvo parts for. I do think the parts are very expensive, otherwise things always go pretty smoothly.
3.55 Verified Buyer
They aren't finished with our machines. They completed about 2/3rds of the work. Mark has been very knowledgeable. I cannot fault him for his knowledge. He's doing the best he can do. We are based closer to Nashville because of Mark, we went to Knoxville. Brandon the service manager has been kind to work with too.
3.55 Verified Buyer
We just ordered an attachment for our Volvo and it worked out. The only thing I would like to mention is that pricing could be a whole lot better.
3.55 Verified Buyer
A special part was ordered from overseas and when it arrived it was the wrong part. They would not let me return it due to it being a special order. Their parts and service pricing has become so expensive that it has caused me to start selling my Volvo fleet. It upsets me because I love my Volvo equipment. They don't stock parts for equipment that is over ten years old and that is my entire fleet. Those are the special order parts and I think they do that just to make extra money off ordering it. Plus, once it's here it can't be returned so they aren't losing any money.
3.55 Verified Buyer
I haven't had much experience with Ascendum. They have done well though.
3.55 Verified Buyer
They are good in some areas and not so good in others.
3.55 Verified Buyer
It depends on what they are needing.
3.55 Jim Bernath
We've had ongoing issues ever since we bought this machine. This last time, the order was fine for parts. But it depends on what we're talking about on if I would recommend or not. Like, there's one mechanic that I would say a 10 but others that I wouldn't recommend at all. Some things that we'd had issues with, has been rectified at this point. For a long time. it was a like a new manager every week so nobody knew what was going on but it seems to fixed now. This machine though just keeps eating through coolant. They come out, fix a hose or something like that, then a week later the coolant is gone again. It just keeps happening repeatedly since I got it.
3.55 Matt Ragsdale
I've had good experiences with them throughout the years.
3.55 Verified Buyer
I had an issue with the bill. I've been calling since November and I still haven't received a call back. I just get the same response to give my information and "someone will give you a call back.
3.55 Verified Buyer
I feel like we don't have too much of a choice so we're going to Ascendum because we have to. I think Ascendum is understaffed just like everyone else. People are not acute to what is needed. There was one guy who did a really good job though. They need to have more like him and help reduce the turnover rate.
3.55 Verified Buyer
They have great machines but could be better in terms of communication.
3.55 Verified Buyer
The parts guys working at Ascendum I have known for a very long time. They do an excellent job and I would highly recommend them. I won't give a perfect score because everyone has room for improvement, not just Ascendum.
3.55 Verified Buyer
Three services were completed on the truck and they did a great job overall. We just get frustrated when it comes to the invoices but also, requesting services via email is very easy too.
3.55 Verified Buyer
I think they have been doing better than they have before but we still have issues. The invoices need more detail and there is just a lot that needs improvement.
3.55 Verified Buyer
The technician that came out admitted to me that he had little knowledge of air compressors. It took a month for them to complete the service work on my machine and I had to reach out for updates on the service work instead of the technician communicating with me. Ultimately, I had to pitch a fit in order to get the work completed when it did.
3.55 Noel Shirek
3.55 Verified Buyer
They do a good job getting us the parts we need.
3.55 Verified Buyer
It took the technician 3 different times to get the correct part so the service work took longer than expected.
3.55 Verified Buyer
They are as good as anyone else.
3.55 Verified Buyer
3.55 Tyler Quick
They got me service work completed in a timely fashion.
3.55 Jason Rouse
3.55 Octavia Johnson
The fact that they had the parts when we needed them. Their lead times are really good right now.
3.55 Garret Lowery
I have never had any issues and they pretty easy to deal with.
3.55 Verified Buyer
Our company primarily uses Ascendum and they provide good service.
3.55 Verified Buyer
The parts personnel is impressive.
3.55 Verified Buyer
It's just very easy to work with them and they're very close, that helps.
3.55 Verified Buyer
The one tech they send out here knows what he's doing.
3.55 Verified Buyer
I have to get things from them with anything Volvo related; I wouldn't have another option. Their knowledge isn't that bad but their markup prices are a little bit ridiculous. Stock orders should have the option to wait it out and if I wait 2 weeks for a part, a freight charge shouldn't be added on. Other that that, they're good to work with.
3.55 Verified Buyer
They are easy to work with and professional.
3.55 Verified Buyer
I'm not very happy, but you guys are in the process of making me happy". "I would still recommend Ascendum because its the only place around".
3.55 Verified Buyer
I've had a mix of both good and bad experiences with the service department at Ascendum. They have always made it right in the end but the bad experiences have left me with a poor outlook. The worst experience I had involved a piece of my equipment that was down for 5 months due to the slow response of the service department.
3.55 Alan Patterson
3.55 Verified Buyer
There are other people around with better services.
3.55 Nathan D
3.55 Verified Buyer
Near me, this is the only place to get the right parts for a Volvo truck and it's very pricey.
3.55 Danny Biggers
They're friendly and easy to get along with.
3.55 Verified Buyer
The parts are available for us.
3.55 Verified Buyer
The parts are of good quality and are correct the first time.
3.55 Verified Buyer
The parts availability is not great.
3.55 Verified Buyer
Everybody is easy to get along with. It was the wrong bucket, but they responded quickly to correct the problem.
3.55 Verified Buyer
It took a month and a half to get it done. I understand people had to sort things out right at that time but we even had issues with the payment. It was difficult for us to figure out who to pay and how to pay. Since the change of leadership, it seems to be getting better but the transition period was a hard time. Once the machine was ready, it was good.
3.55 Marcus Rutherford
The quality of the products is good.
3.55 Verified Buyer
The service department is a little bit lacking in response time and completing the job once they arrive.
3.55 Verified Buyer
I had a 200 series machine before. I got great, reliable service from it, which is why I decided to buy another Volvo.The machine I bought a couple of years ago has had continuous problems." "The problems we are having with the machine, the extended down time we've experienced, point to a systemic problem, or design flaw. Volvo needs to acknowledge that and deal with it." "Even with the extended warranty, they charge freight fees, mileage, environmental fees, etc. I just got a bill yesterday. The technician came out to change a sensor that was under warranty and the charge was about $2,000. Two thousands dollars! That's ridiculous! "We have about $6,000,000 worth of farming equipment, I deal with Deere and other companies, Ascendum is the only one who charges all of these fees.
3.55 Jesse Bring
They answer their phone. We haven't had much problem with the machine we bought from them. I guess that's a good thing.
3.55 Verified Buyer
I've had good luck with Ascendum
3.55 Verified Buyer
The service was fine.
3.55 Verified Buyer
No matter where I am, the parts I end up getting never work out at first but I was able to go to Ascendum and get the right one the second time around.
3.55 Verified Buyer
They quality of the equipment is good.
3.55 Brad Daniel
3.05 Verified Buyer
3.05 Verified Buyer
3.05 William Glasgow
Good equipment. I've been working around Caterpillar more. One person at the counter knows a lot, and he's really knowledgeable. I walked straight into the office, and he had the parts sitting on the counter, ready and waiting to go.
3.05 Verified Buyer
3.05 Neil Audet
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
I recently called about an error code that appeared on my machine. I was told by the person I spoke to they didn't know what the code meant and couldn't tell me anything about it.
3.05 Carl Campbell
3.05 Verified Buyer
Overall their prices are just too high.
3.05 Danny Grillot
3.05 Verified Buyer
It seems to me that the bigger companies get better service and quicker responses. I have had multiple issues with the new paver we purchased. We should not be having this many issues with a new machine. We have had many issues with the hydraulic systems. Their field service technician seems not to care as much due to being overworked.
3.05 Verified Buyer
I don't have a really clear answer, I'm not really sure how to answer that [to a 3rd party]." My overall experience was not very good.
3.05 Verified Buyer
They can work on having better communication.
3.05 Jordan Lambeth
3.05 Verified Buyer
They do a good job but the prices are very high.
3.05 David Allan
It is a variety of issues. The lines of communication are poor and so is the timeliness of service.
3.05 Verified Buyer
I called about how the oil works in a machine I had of theirs and had to call another Volvo dealer because they would not get back with me. They have the knowledge there but it doesn't seem like they want to share it.
3.05 Otis Scott
Well, if you ever get a parts person, the parts people are good. They go out of their way to help you.
3.05 Verified Buyer
We received the wrong starter yet still got billed for it. When we reached out to get the issue corrected we were told by Ascendum that this was a warranty issue. We finally got the issue resolved but it felt like we had to jump through hoops to get it taken care of.
3.05 Carroll Underwood
3.05 Alan Kauffman
3.05 Verified Buyer
I love the equipment and parts but their locations are spread too far apart and the parts pricing is high.
3.05 Verified Buyer
They are extremely short-staffed here in North Dakota and the parts availability is poor. I had a machine down for 7 months last year because they weren't able to get parts for it so that the service work could be completed.
3.05 Butch Purser
3.05 Robert Emery
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Charles Mock
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
The people are friendly, and the equipment is great. However, this reoccurring issue has been going on for a while now. I'm not mad at them or blaming them. I've been doing this for a long time, and sometimes there are just ghosts or gremlins in the machines, and no one can find the issue. I'm just frustrated because of how long this issue is taking to be resolved.
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
Their prices are way too high.
2.55 Verified Buyer
They were slow to respond, sometimes it was difficult to get an answer or a reply.
2.55 Verified Buyer
The sales department is top notch. The service department is terrible. I'd give sales an 8 and service a 2.
2.55 Verified Buyer
Ascendum has low parts availability and high prices.
2.55 Verified Buyer
Their pricing is ridiculous. I had a torn wire and they charged me $1000 for a rep to come out and look at it for 90 minutes.
2.55 Verified Buyer
The technicians are great and do good work, but their communication is subpar. They don't return your calls quickly and don't give regular updates on the work being done.
2.55 Verified Buyer
It took over 2 months to repair my asphalt paver. It took entirely too long to get that done in my opinion.
2.55 Verified Buyer
It has always just been a messy experience with Ascendum. They are unclear about what they are doing which causes confusion and frustration on our side.
2.55 Verified Buyer
After the order was completed the rep went on medical leave and nobody told me. I emailed with questions but no reply. I called several times and wouldn't get an answer. This went on for a month before they contacted me.
2.55 Verified Buyer
I haven't had the luck I had hoped with them. Not on the ball. They don't take care of the customer as well as I thought they would. Bought a machine that had a broken hinge and they never fixed it. 6x people have worked on it and still not fixed.
2.55 Verified Buyer
I am very unsatisfied with the way things were handled. The horn broke on one of my loaders and they sent someone out with an entirely new joystick. They wanted almost $4000.00 to repair. I told them to forget it because the machine is only a year old. I was shocked to find out that it was not still under warranty. They took some of the charges off the bill. I still had to pay for the technician who came out. I rigged the horn wires myself and made it work again. I want to ensure they know their technician was very professional and friendly.
2.55 Justin Kruger
2.55 Verified Buyer
I enjoy doing business with one guy there but there is this lady that complicates things. When I deal with her, it is not a good experience. When I deal with him, it is a great experience. They ship their parts sometimes separately and I never received one of the parts that was on the order. I tried for quite a bit of time to get ahold of her and the issue was never resolved. I got in touch with the guy and he explained the invoicing and was able to get the missing part. The rest of my orders have solely been through him because of the lack of experience and communication with the lady. I love their equipment and wish they had a closer location.
2.55 Verified Buyer
They have always been pricey but now they have become super unreliable. It is like pulling teeth trying to get anything correct.
2.55 Verified Buyer
Ascendum has amazingly knowledgeable technicians. They do wonderful work. The pricing is ridiculously expensive. They charge a fee for coming out and then charge a fee for their tech to return to their location. It costs me about $1,500 just for them to come out. It just seems like there are hidden fees and they are going to price themselves out of the market. Well, they already have a monopoly operation. So I guess they think they can charge whatever they want.
2.55 Verified Buyer
They are very slow when it comes down to us having the part we need in hand. Their pricing is ridiculously high compared to other dealers I have found.
2.55 Verified Buyer
he sales team in the parts department is wonderful. Those guys are always hard-working and helpful. The service is a different story. They can't seem to fix anything right and when they do it doesn't hold up. For the cost of repairs and freight charges, it is becoming a nuisance having to deal with them.
2.55 Verified Buyer
There have been multiple issues with getting the correct items we need.
2.55 Verified Buyer
I was sold the wrong water pump which caused other issues. The freight charge for getting the correct one from another location was insanely high priced.
2.55 Verified Buyer
2.55 Verified Buyer
The location closest to me is understaffed and it takes longer than it should to get a part.
2.55 Verified Buyer
It's all got to do with these defective parts I had to pay for, it's changed my whole attitude. It wouldn't have happened at Caterpillar.
2.55 Verified Buyer
Very high pricing and most of the parts people, except one, have trouble finding the right part.
2.55 Cameron White
2.55 Verified Buyer
They took a long time to get out to our site and fix the machine.
2.55 John Exton
2.55 Kevin I.
2.55 Beverly Ball
2.55 Kevin Curran
2.55 Verified Buyer
Some services have been great but the last technician was terrible. He had to call someone the whole time to answer questions. He was not knowledgeable at all. I get people are short handed but I think this work could've been dealt with differently. I ended up having to fix it myself in the end too. I feel like the small business owners get pushed to the side too.
2.55 Verified Buyer
The parts department is great but service could be better.
2.55 Verified Buyer
It takes a long time to get parts. you can't just walk in and get them.
2.55 Verified Buyer
I just never heard back from them about anything, especially when I had questions that needed to be answered.
2.55 Dale Duff
We have had some disputes with service workers and it took a long time to resolve. The Service Department is where we faced our issue.
2.55 Larry Rownd
2.55 Verified Buyer
Really, their parts pricing is too high. I own several of their machines and their pricing makes it almost impossible to do business with them.
2.55 Verified Buyer
I still have no idea on if the truck is ready or not. They are very poor on communicating if the equipment is ready yet. I haven't even gotten a call back. I don't even want to work with them anymore because of this but we need to keep in touch for The Volvos and I just hope they can do better in the future. We need to be kept in a loop on that stuff and I'd like to know what I'm even paying for too. Since it's taking so long, we're losing business on our end too. I'm out with a cast on too so it just makes it harder for me to know what's needed in the shop and when things will be ready.
2.55 Verified Buyer
We had trouble receiving responses from the parts and service department when attempting to schedule services.
2.55 Verified Buyer
I can't get anyone to give me a callback. When I give them a call I am always told they will have someone call back but they never do.
2.55 Verified Buyer
They need more technicians and better availability. In our area, they only have 2 techs available. Sometimes we might have to wait a week to see a tech. That's everywhere though. It's like no one wants to work any more.
2.55 Andrew Chase
2.55 Verified Buyer
I think the parts are way over priced.
2.55 Verified Buyer
My biggest concern is the price being too high on everything.
2.55 Verified Buyer
I had a problem with communication issues.
2.55 Verified Buyer
Parts are slow to come in. They don't understand the sense of urgency when a machine is down.
2.55 Verified Buyer
The rental from Piedmont is great. So far, so good. But working with the Ascendum over in Jefferson wasn't the best experience.
2.55 Verified Buyer
I got some filters from there that were pretty good but the prices were really high. Working with them is good but there was one problem with the service that took week, after week, after week to get fixed.
2.55 Verified Buyer
The parts guy got transferred back to being a mechanic. We got caught in the middle of his leaving and the new guy starting, because of that, my order was delayed by 3 weeks.
2.55 Verified Buyer
I love Ascendum's machinery but we have difficulty getting parts due to availability and it's difficult to schedule service. I would recommend that Ascendum check out the service model that CAT uses because it's effective and better than every other heavy machine company.
2.55 Jason Burson
2.55 Verified Buyer
We've had some accounting issues with them, they turned off our account and now they want us to use credit card only instead of POs, and recently it took us 3 weeks to get an estimate from them." "We have over $5 million worth of Volvo equipment in the region and they don't seem like they want to partner with us.
2.55 Verified Buyer
Brand loyalty. Thats all.
2.55 Verified Buyer
We've had numerous issues where parts are out of stock and with receiving the correct parts in our orders.
2.05 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
They're inconsistent with their supplies and service. Sometimes they ship to the correct place and sometimes the wrong place. This has been going on for years, it's not a new issue.
2.05 Verified Buyer
The parts and service department are quite bad. They lack knowledge and they can't seem to get the parts in.
2.05 Verified Buyer
The service was terrible because they sent a faulty pump with their technician. They wouldn't put a warranty on it before they sent and now I know why. They ended up having to come out and fix it. I ended up getting charged twice for labor.
2.05 Verified Buyer
I would say the service department could improve from my experience. I love Volvo but the service and parts department could use improvement.
2.05 Alan Brooks
2.05 Verified Buyer
Ascendum in Knoxville, isn't very good. The store manager needs to be replaced but the service manager is great. The prices are outrageous too. I can buy the same part from a different facility and I can get it way less from somewhere else. For example, if something costs $1,000 at Ascendum, I can find it somewhere else for $600. The worst part is that it's out of state for me to do that and Ascendum would be closer for me but I'd rather have a longer commute and save more than spend a thousand dollars.
2.05 Verified Buyer
They sent the wrong part twice which caused double the down time of my machine and delayed a contracted job. The service was horrible, it was not a good experience.
2.05 Verified Buyer
The parts availability is bad.
2.05 Verified Buyer
I bought a grapple for my loader. It didnt work. Ascendum said it would take two weeks to get someone out to fix it. I couldnt wait that long, I had a job coming up that very next week. I even went to Ascendum and tried to get some technical advice but I couldnt get any help. I had to call another service department and, $800 later, it was fixed. Im not trying to slam them, but there are problems here that need to be addressed.
2.05 Verified Buyer
Volvo is the most expensive for both parts and machinery. It's also hard to get tools that fit due to many of the parts being metric instead of standard.
2.05 Verified Buyer
Why? I would say, because I used to work for them, egos. I used to work in their Minot location.They never gave us a service truck and put us in a bad location." "The way they handled things up here was bad. Folks kept asking when were we going to get a service department and I kept telling them it was coming. That's what the company kept telling me to tell them. It reached a point that in good conscience, I couldn't tell them that anymore.
2.05 Verified Buyer
The parts are incredibly expensive and very hard to get.
2.05 Joe Cummings
2.05 Verified Buyer
It is very difficult to get parts and it is difficult to get a decent lead time. The prices are too much as well. Even when we are in dire straights, they still have to order from the manufacturer and we still have to pay a large amount of money.
2.05 Verified Buyer
They did not follow up with me well. Its been two weeks too long for them to service my parts and still nothing. Plus, the prices are too high.
1.55 Verified Buyer
1.55 Verified Buyer
1.55 Verified Buyer
1.55 Verified Buyer
1.55 Verified Buyer
1.55 Verified Buyer
1.55 Verified Buyer
1.55 Verified Buyer
The problem is a lack of service. We've gone there and had to wait an hour just to buy parts. Everybody has been complaining about their service for at least 6 or 7 years. They are aware of the problems.
1.55 Verified Buyer
They are trying to improve but our history has not been good. I think they try and try but nothing ever changes. It's like pulling teeth doing business with Ascendum.
1.55 Verified Buyer
There have been some personnel problems. Also, I bought a machine there and they didn't do the right thing when there were problems. There were other things that I won't go into.
1.55 Andrew Bunn
They have a great staff and are an amazing dealership but the prices are ridiculous compared to others.
1.55 Lane Rock
Nothing is in stock I can't even get a filter. They have to order everything then they charge you to ship it.
1.55 Richard Ball
1.55 Richard Holc
1.55 Verified Buyer
My last experience wasn't great. But, everything before that was excellent".
1.55 Verified Buyer
They are very unhelpful and are more expensive for the same parts as other dealers. In the past, they offered no help with troubleshooting on our equipment. Then they wanted to sell me parts I didn't need.
1.55 Keith Adams
1.55 Verified Buyer
No parts and it takes forever to get them.
1.05 Verified Buyer
1.05 Josh Wilson
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
I am looking to buy a new piece of equipment from a different dealer. Im done with Volvo and Ascendum's parts are way too expensive. Ascendum knows they have a monopoly on Volvo parts in the area, and theyre taking advantage of it.
1.05 Verified Buyer
I don't think we will be using Ascendum any longer after they fix the issue at hand.
1.05 Verified Buyer
They're too expensive. The only reason I have them service my machine is because they're the closest. I don't even order parts from them because they're too much money. I go elsewhere for the parts and get them faster than what Ascendum could do.
1.05 Verified Buyer
Their lack of knowledge is disappointing. I am very dissatisfied with their service technicians. They have "fixed" my machine three times and the belt is still messed up. This will be the fourth time a technician has to come out for the same issue. The downtime this has caused is absurd.
1.05 Bevan Walsh
Machines are good, service is not.I wouldn't recommend because of the inability to keep up the machines. The guys are willing to work with us and try to get it figured out. Its not the people themselves I have any issue with. But there aren't enough people for upkeep.
1.05 Verified Buyer
My machine got held up and was still having troubles after 5-6 months.
1.05 Verified Buyer
Everybody tries to avoid Ascendum due to their pricing. It's just a fact of life.
1.05 Verified Buyer
They did not completely fix the problem with the equipment the first time. It was a very expensive service done and I am not happy that it is already messed up again. They are wanting me to pay even more to have the same issue serviced again. That really disappointed me due to them always doing great for me and my company. Although, they did a good job following up with me." "I wish they would have had better communication throughout the service, also fix the problem the first time or not charge for faulty service.
1.05 Nathan Woody
1.05 Terry Justesen
1.05 Sean Smith
It's not personal, the prices are extortion". "I can get better deals elsewhere".
1.05 Verified Buyer
They don't seem to care about the customers and they don't have the support that they need.
1.05 Verified Buyer
1.05 Tony Shurling
1.05 Verified Buyer
I called them for a rebuild of an L 90 loader. Within a short time of getting the machine back, there was an injector failure, the whole unit shut down in the middle of the road. We were able to get it started again and back to shop." "The Ascendum tech came out, claimed there was no error codes when he hooked it up to his computer, and 4 days later I receive a bill for $1,400. There is definitely something wrong with the machine and the tech was not competent enough to determine what it is.
1.05 Verified Buyer
It's hard to get in touch with anyone, hard to communicate to anyone in charge, short on personnel so it takes them a while to get to a service.
0.55 Verified Buyer
0.55 Verified Buyer
Ive been having major issues with three units from Ascendum. In the past three years alone, Ive had to spend over $15,000 on repairs because the AC compressors keep going out. To make matters worse, theyre currently down again and Im looking at another expensive repair bill.
0.55 Verified Buyer
I had to purchase a part in Concord from our sales guy Mark but he's on medical leave. Our tractor is sitting in the mechanics shop as we wait for a part from Asheville which is ridiculous. Not to mention the price of the part. Instead of rebuilding the part we were charged $800. Mark is out and because of that nobody else seems to know what they're doing. The people there except for Mark are incompetent and they're way too expensive.
0.55 Verified Buyer
Our bill was way overpriced and I was not happy about that. I could've paid someone else to drive all the way here and still have spent less money.
0.55 Verified Buyer
They never call me back whenever I call. I have a very hard time getting in touch with anybody down there.
0.55 Verified Buyer
All of the breakdowns were horrible. They're constantly having to work on 2022 and 2023 brand new Volvos that break down. I like the machines when they run but most of the time they don't.
0.55 Ryan Vastontellos
Due to pricing being so high and communication is poor".
0.55 Jeff Smith
0.55 Verified Buyer
The mechanics do a good job on the equipment when they have the parts and the help to get it done.
0.55 Verified Buyer
The service was very poor. We traded off the excavator that we had and ended up going with John Deere instead. They couldn't fix the 160 Volvo either when it was serviced.
0.55 Chris barlowe
0.55 Verified Buyer
We have had a difficult time getting people out to service our machines in a timely fashion, and the response time has been poor.
0.55 Verified Buyer
They still haven't fixed it. The air conditioner is broken and the pin in the door hasn't been fixed. They've completely dropped the ball on everything I've told them that needs to be fixed.
0.55 Verified Buyer
It started off good but it went down hill. Last Summer when I dealt with them, they were great. Then it changed. The guy who was there, he was filling in, he left." "Getting parts ordered was a nightmare. I ended up having to go somewhere else because we were waiting months for parts. Getting a hold of someone was almost impossible as well. I had to find another Volvo dealer.
0.55 Verified Buyer
It took 2 to 3 months to solve a simple problem. The whole thing was pretty bad." "There was no transparency when it came to invoicing and service. For example,I got double charged for the labor because they brought out a second tech to train and didn't tell me. They changed and installed a battery, something one of my guys could have done, and charged me $1,200. It was not a good first expedience.
0.55 Verified Buyer
The salesman is great, dont get me wrong. But when I got help and ordered the parts, nothing fit.
0.55 Dale Lacompte
0.55 Jeff Blawat
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
This is the sorriest damn business in the USA. They can't get parts and when they do it's a long wait. Service department is terrible.
0.05 Verified Buyer
The machine I bought was a problem since day 1. It had 2000 miles on it, was purchased site unseen. Major issues with this equipment and Ascendum doesn't want to help at all.
0.05 Verified Buyer
They rented us a piece of junk. The machine didn't work from day one.
0.05 Brad Grimes
0.05 Verified Buyer
I am completely dissatisfied with Ascendum Machinery, and I will be selling all of my Volvo equipment and buying Caterpillar. Im disgusted how their service, sales, accounting, parts, and any every other departments operate. Every experience Ive had has been terrible. Not to mention their prices are way above market. I'll be very happy to never do business with Ascendum again.
0.05 Verified Buyer
I am extremely unhappy with Ascendum Machinery. Im a longtime Volvo customer. When I called for repairs, Ascendum left it sitting in my garage for four months before fixing it. Well, they didnt fix it because it broke again shortly after, and this went on five different times. As if that werent enough, they said the warranty was void, which I know isnt true. I was forced to file a claim with my insurance company, but because there were so many claims they dropped my coverage. Because the machine isnt fixed correctly, Im losing a lot of money. Ive made my displeasure known to Ascendum, and I will not be doing business with them again. I will never buy another Volvo again either, and Ill be sure to let everyone know why.
0.05 Verified Buyer
Ascendum Machinery is the worst. I regret buying a Volvo from them because they are terrible in all aspects. The A/C compressor has been an issue for three years. They always put the wrong parts in, and trying to get a response is like pulling teeth. It is very frustrating when there is a new service or parts manager every month. When I finally get ahold of them, they have no idea what I am talking about and have to start the whole charade over. They are very inefficient in their service and parts departments. I am still waiting for the issue to be fixed, yet again. I have taken a survey with you before and asked for someone to reach out and they did. I hope this will be relayed, and that this headache of dealing with Ascendum will end.
0.05 Verified Buyer
I wouldn't recommend them to anyone. They can do better with everything from the service department to the parts department. They need to work on communicating better.
0.05 Verified Buyer
They could not fix the issue. We purchased the part and they refused to program and install it. They wanted us to buy the part from them. It is a $4,000 part.
0.05 Verified Buyer
It is like pulling teeth to get a technician out to fix our machine. They do not offer 24/7 services like other companies do. When a machine is down at two in the morning, we have to wait until daylight to get Ascendum out. It has caused a lot of downtime and other issues.
0.05 Verified Buyer
I used to do a lot of business with the company before it was Ascendum. Once they changed I started using different machines. They assured me that nothing major would change and that was a lie. I like Volvo, but going through Ascendum for things has been a hassle. I recently got another Volvo and needed one part for it. They suggested a different part without looking at the machine. They acted as if I did not know what I was looking for. I have now sent the wrong part back twice, and have been charged for the shipping costs. If it is a mistake on their end, I shouldn't have to pay the shipping costs for the incorrect parts. The second part I sent back yesterday morning. I hope the third time's a charm.
0.05 Verified Buyer
Nobody was willing to help us. We needed a repair and it took forever to get done. A rubber tire loader needed service, and took more than a month to service.
0.05 Verified Buyer
I have been trying to contact someone from Ascendum for about 3 weeks and no one has responded. I have called and emailed and still nothing is returned.
0.05 Verified Buyer
I like the technician who came out a lot for this particular invoice. The mechanics are great but you can't get through to somebody unless you have the mechanic's cell number to call directly. You can't get through to anybody at the office itself. I wouldn't tell somebody to call them at all because you won't hear back from anybody. The mechanic had left the company for a little while but he came back. While he was gone I couldn't get through to anybody until that mechanic came back. I couldn't get anybody to ever answer the phone. I think I got one call returned out of 30-something calls and only then because I had gone through to a regional manager and complained. They need to have someone you can call to schedule service and get answers from who is local, when I call it's to an office hours away from me.
0.05 Verified Buyer
They lack customer service skills, technical expertise, and reliability. I am not happy with anything in regards to Ascendum.
0.05 Verified Buyer
With only one month to go on my lease agreement, they changed my buyout price from around $115,000.00 to about $220,000.00. The fixed payment on the lease was increased as well. Honestly, they can all go rot in hell for all I care.
0.05 Verified Buyer
Ascendum is always reliable and helpful.
0.05 Verified Buyer
Their technicians aren't very good at diagnosing or fixing equipment. That's all I will say at this time.
0.05 Verified Buyer
They are nice people but I would never buy another Volvo machine and I've been buying Volvo since 2003. I got charged $3,500 and they said the warranty expired but all I needed was the oil changed and they couldn't even do that or small checks on the machine I needed help on. Based on that experience, I'm going back to Cat. Another thing is that it takes too long to even get the machines serviced. I can't wait 2-3 weeks for services when I have a business to run.
0.05 Craig Kemmet
0.05 Verified Buyer
I have complaints I would like to share. First thing is there is a very long waiting time. Especially being in the construction business, a long wait time for service is unacceptable. We have strict time frames for projects, so when we have to wait for two weeks it's ridiculous. Secondly, the communication. Putting in phone calls doesn't work at all, they just don't pick up the phones. Emails are responded to maybe by the next day, best-case scenario, but it's sometimes up to as much as four weeks. There's an inspection report I've been waiting on for four weeks. The first response I got when I reached out for it was that he was working on it right now and he'd have it sent over in a couple minutes, it took four weeks. It's hard to evaluate the quality of work provided because we didn't have significant work done, just wear and tear stuff. But customer relationships and the cost of and timeframe of service were terrible. Very overpriced. I would never recommend them, I would go anywhere else if given the choice.
0.05 Verified Buyer
0.05 Verified Buyer
It takes about four or five days to even get a technician out to diagnose the issue. They usually can't figure out the issue within the day and they end up having to come back days later. The wait time on the parts is out of hand. I mean, I know it is hard to get parts, but c'mon. Their communication is seriously lacking. I am not the happiest with them and have been using a different vendor. Downtime is a killer in this business and they have caused a load of it.
0.05 Shawn Thornton
0.05 Verified Buyer
Their Raleigh branch quoted me at eight thousand for the part they needed to purchase to fix my machine. The Charleston branch quoted me a price of Six Thousand dollars. The salesman at Raleigh said that Eight Thousand was the best he could do. So, you can see my frustration with the Raleigh branch. Their other branches, even the ones up further north of here quoted me at Six Thousand. I like their other branches quite well.
0.05 Tim Nobles
0.05 Verified Buyer
The technician was in a hurry and didn't tighten the bolts down all the way. We ended up having to finish the repair ourselves. Also, I've reached out to the sales team about some new equipment I'd like to purchase but I've not received any response to my inquires.
0.05 Alvin Hearon
I rate it a zero because their parts pricing is insanely high. I won't be making the mistake of getting parts there again. Unless I can't find it anywhere else, I will have to get it from Ascendum. I know everyone is high, but when I compare theirs to google and Scott's Equipment, here in town, you can get them for a quarter of the price. The amount we paid for those belts blew my mind. Now, the parts guy I deal with, Mike Brown, is very knowledgeable and responsive. He will make sure you are taken care of. I think highly of Mike. He is a pleasure to do business with and is an all around amazing guy.
0.05 Jeff Woods
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
They are the sorriest sob's I've ever worked with and I want absolutely nothing to ever do with them again. They charged me for stuff they didn't do and never completed the service work. I had to hire an outside mechanic to get my machine running.
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
We own equipment all over the country, they're most difficult dealer I've ever dealt with.
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 James Williamson
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
I did not get a bill credit from the service. It was not fixed correctly the first time and it has been a headache dealing with them. They ended up sending a second bill out! For nothing!! I am very unhappy with them and hopefully I can find another company to work with.
0.05 Verified Buyer
0.05 Roman Arevalo
0.05 Chris Beach
This was a bad experience. I took 4 trips with 4 different technicians. This was expensive and could have been covered under warranty.
0.05 Verified Buyer
I always recommend Ascendum when I can".
0.05 Andy Stahlecker
I recommend you guys all the time".
0.05 Darren Cahoon
You guys had the part I needed on hand, there were no complications or problems".
0.05 Lee Kennedy
0.05 Verified Buyer
I was not happy at all. The service didn't go well and it took us 3 trips just for nothing to get fixed. I will not want to work with them again. I wish they were more professional to get the product completed.
0.05 Verified Buyer
You guys have gone downhill, Grant is working to fix it".
0.05 Verified Buyer
The service took awhile and we went back and forth four times. Their prices are too high and I feel like they genuinely do not care. I would not want to work with them again.
0.05 Verified Buyer
0.05 Tim Nobles
0.05 Michael Pendergrass
0.05 Verified Buyer
They are having me want to get rid of my Volvo equipment. I wish they never bought the dealership in my area. I'm extremely disappointed in them and would want to speak with them directly. Please let them know, if I do not answer when they call to please leave a voicemail with the best call back number. I would like to talk to somebody.
0.05 Verified Buyer
The employees at Ascendum couldn't even find the parts I asked for. I ordered o-rings and they ordered a whole bag of them when I let them know I just needed 3 of them. They weren't even the right ones and now they're trying to charge me $100. They keep going back and forth with me and this issue has not been resolved yet.
0.05 Verified Buyer
They are terrible. Every time I go in for service it is the same issue. They are crooks. They charge me for things they did not do and then when confronted about it, they did not wish to fix the issue.
0.05 Verified Buyer
I can't get my equipment worked on when I need it and I don't feel like I was treated as a valued customer.
0.05 Verified Buyer
They are awful to deal with. I've received terrible service, the team has a terrible attitude, and the machines take three or four times to get machines working.
0.05 Verified Buyer
This particular bill had multiple repairs and was in the shop for many months. We just got it back about 2 months ago and its still not fixed correctly.

About Ascendum Machinery

Ascendum Machinery has 14 locations throughout Georgia, North Carolina, South Carolina, Tennessee, and North Dakota. They provide those regions with a wide variety of new and used heavy and light equipment, plus parts, service support, and rentals. Ascendum offers excavators, wheel loaders, haul trucks, and compactors from Volvo, highway speed excavators from Gradall, material handlers from Sennebogen, and Sandvik hammers and rock drills. They also carry the full line of LeeBoy pavers, Bergmann dumpers, Doosan lights and generators, and HKD Blue dust suppression equipment.

Plus, Ascendum helps you get the most out of your machines with equipment service, 128 mobile repair trucks, highly trained technicians, and a $16 million OEM parts inventory. When you need to add equipment to your fleet quickly, rent from their selection of well maintained machines.

Read Ascendum Machinery's customer reviews to see what people say about them in our phone surveys.

Ascendum Machinery Locations

Atlanta, GA
3779 Ryder Boulevard
Buford, GA 30519
678-318-9500
Map & Hours

Macon, GA
4807 Harrison Rd
Macon, GA 31206
478-200-3300
Map & Hours

Savannah, GA
54 Medline Drive
Richmond Hill, GA 31324
912-964-8079
Map & Hours

Asheville, NC
215 Fanning Fields Road Mills River
Asheville, NC 28759
828-687-0620
Map & Hours

Charlotte, NC
1025 International Dr NW Concord
Charlotte, NC 28027
704-596-8283
Map & Hours

Greenville, NC
2002 N. Greene Street
Greenville, NC 27834
252-754-5280
Map & Hours

Raleigh, NC
3561 Jones Sausage Road Garner
Raleigh, NC 27529
919-661-8710
Map & Hours

Fargo, ND
3739 38th Street SW Suite E
Fargo, ND 58104
701-271-2360
Map & Hours

Williston, ND
5837 Jefferson Lane
Williston, ND 58801
701-577-1249
Map & Hours

Charleston, SC
7235 Cross Country Road N
Charleston, SC 29418
843-414-1120
Map & Hours

Columbia, SC
2303 Airport Blvd Cayce
Columbia, SC 29033
803-791-0740
Map & Hours

Piedmont, SC
407 Oak Road Piedmont
Piedmont, SC 29673
864-704-1060
Map & Hours

Chattanooga, TN
7829 Lee Highway
Chattanooga, TN 37421
423-308-7940
Map & Hours

Knoxville, TN
5730 Rutledge Pike
Knoxville, TN 37924
865-525-1845
Map & Hours