Verified Reviews for American State Equipment

We conducted phone surveys with actual customers

Winsby collects invoices from American State Equipment each month, then calls their customers to ask them to rate American State, based on their experience. American State Equipment's star rating is the total of all ratings and verified reviews from real customers.

414-541-8700    

American State Equipment

4.7 349 surveys

Verified Buyers

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5.05 Verified Buyer
I don't really deal with the invoices but I haven't had any complaints overall.
5.05 Steve Verette
Everything has been going really well.
5.05 Verified Buyer
They respond pretty quickly.
5.05 Verified Buyer
They usually have everything we need in stock everytime.
5.05 Verified Buyer
Good service.
5.05 Verified Buyer
Everything was fine.
5.05 Verified Buyer
The delivery was beyond standards.
5.05 Verified Buyer
Everything was good.
5.05 Verified Buyer
Didn't really need a quote because we already had the estimate budgeted but they are always usually quick with the process.
5.05 Verified Buyer
Nothing wrong with the parts, they worked great. No issues.
5.05 Verified Buyer
Everything seems to be just fine.
5.05 Austin Brandt
Very happy with there services and they are easy to work with.
5.05 Verified Buyer
Parts came really quickly.
5.05 DANIELE
Overall good parts, service and pricing.
5.05 Verified Buyer
I'm sure that if there were any issues then I would've reached out.
5.05 Brian Field
Everything went well. High scores across the board.
5.05 Verified Buyer
We honestly never see the guy who comes in to do the servicing but there's never any issue once he leaves.
5.05 Verified Buyer
I have not heard of any complaints.
5.05 Verified Buyer
Fair pricing and good service team.
5.05 Verified Buyer
Parts is good quality.
5.05 Verified Buyer
The service is good. They respond quick and the quoted price is good.
5.05 Verified Buyer
They get us the parts we need and it's always a good experience.
5.05 Verified Buyer
They are always helpful and they take good care of us when we need them.
5.05 Chuck Rowell
They usually have the parts in stock, easy to work with them, and they are always willing to help us out.
5.05 Verified Buyer
They have comparable prices.
5.05 Verified Buyer
Haven't had any issues when we use them and they are always professional.
5.05 Verified Buyer
everything about the purchase was good.
5.05 JOHN LINNEMANN
I recommend them already. They do good overall.
5.05 Verified Buyer
Their customer service is really good.
5.05 Sherry Hill
We buy parts from them all the time.
5.05 Verified Buyer
Good service, and good staff.
5.05 Verified Buyer
I don't too much deal with the invoices but the parts worked out great. Sales team was super helpful.
5.05 Verified Buyer
Parts were great, the delivery didn't take long at all.
5.05 Verified Buyer
They were professional and on time.
5.05 Verified Buyer
I'm sure everything was fine. Haven't had any issues.
5.05 Verified Buyer
They are affordable.
5.05 Verified Buyer
it was good, thank you.
5.05 Verified Buyer
They are the only ones around.
5.05 Joe Hein
They are easy to work with and they get the parts to us as quickly as they can.
5.05 Verified Buyer
Have no issues with them it's always a good experience.
5.05 Verified Buyer
Everything was in stock and the overall ease of things were great.
5.05 Verified Buyer
Everything was great.
5.05 Verified Buyer
Great quality parts.
5.05 Verified Buyer
I haven't heard any complaints, always good things.
5.05 Paul Vandermullen
Everything is good and I don't have anything to compare their prices to so they are all good in my book.
5.05 Verified Buyer
Took them no time to haul the equipment down to us. They searched one up for us and and got it sent right over.
5.05 Verified Buyer
Got the parts on time, and service was outstanding.
5.05 Verified Buyer
I am very very pleased with your sales person.
5.05 Willy Jacobson
Those guys know their product lines really well. Their technicians are always available.
5.05 Jill Krapfl
We have always been able to get the parts we need and they make sure that we are happy with their services.
5.05 Verified Buyer
Never experienced an issue.
5.05 Verified Buyer
Simple ordering process.
5.05 Verified Buyer
The parts worked well.
5.05 Verified Buyer
No issues, great price, would purchase again?
5.05 Verified Buyer
The pricing was the best.
5.05 Verified Buyer
Good rental.
5.05 Verified Buyer
client ended call
5.05 Verified Buyer
The availability was great.
5.05 Verified Buyer
The customer service is great. They are very responsive.
5.05 MERLE KIENBAUM
Easy to work with them, they have parts in stock and haven't had any issues.
5.05 Josh Franklin
I'm very happy with their services and it's always a good experience.
5.05 Verified Buyer
They do a good job and we haven't had any issues with them.
5.05 Jim Ecker
They are really easy to work with and we like their services.
5.05 KEVIN HAWLEY
It was a really good experience working with them.
5.05 Karen Dorshorst
Everything is great between us and it's always a good experience.
5.05 Verified Buyer
I enjoyed my service.
5.05 Verified Buyer
everything was great.
5.05 Verified Buyer
everything was fine.
5.05 Dennis Ovyn
They usually have what we need in stock and they are a easy company to work with.
5.05 Verified Buyer
They're easy to work with and they usually have the parts we need in stock.
5.05 Wes Michaels
They do good work on our equipment and we have no issues with them.
5.05 Bill Gegare
They have been around for a while and they are easy to work with.
5.05 Verified Buyer
Have no complaints or issues with them, everything works out well with them.
5.05 Veronica Gonzalez
It's easy to work with them, they are always professional and they had the rental in stock and it worked as expected.
5.05 Carl Granberg
Have no issues or complaints, I'm very satisfied with them.
5.05 Vincent Temerario
They're trying hard, and they are easy to work with and always professional.
5.05 William Walker
They usually have the parts in stock, they are easy to order from, they are easy to work with and I have no complaints.
5.05 Robyn A/P*Email*
They have parts in stock and it's easy to work with them.
5.05 Kent Johnson*Email*
They're a distributor and the closest one located in our area, and they take good care of us.
5.05 Verified Buyer
They do good work and I have no complaints.
5.05 Verified Buyer
exceptional great luck with ASE.
5.05 Verified Buyer
Shawn has been outstanding and extremely helpful. The whole American State Equipment has been phenomenal.
5.05 Verified Buyer
Todd is hard to get a hold of but the staff team is wonderful.
5.05 Verified Buyer
they are a really great dealer.
5.05 Greg Grey
They are wonderful and customer service is great.
5.05 Verified Buyer
Pricing was great.
5.05 Verified Buyer
If the service is not good, we would've told you all about it.
5.05 Steve Verette
Everything was good. Would definitely purchase again.
5.05 Verified Buyer
Everything was all good.
5.05 Verified Buyer
Everything went well.
5.05 Verified Buyer
They've been doing a really good job.
5.05 Verified Buyer
Everything was good.
5.05 Verified Buyer
They are pretty good at everything they do.
5.05 Rodd Secrist
They are easy to work with, they have the parts in stock, and would recommend them to others.
5.05 Marty Feinberg
It's always a good experience with them, I have no complaints.
5.05 HOUSTON JONES
We have no issues or complaints, everything always works out well.
5.05 Mark Potaczek
They are very well.
5.05 John Walsh
Everything was all good. No issues.
5.05 Doug Holden
The gentleman that I worked with was pretty helpful and knowledgeable. He did his job really well and that's all I ask for nowadays.
5.05 Verified Buyer
Have no issues with them and have recommended them to others.
5.05 Verified Buyer
We use them all the time and they usually have what we need in stock and they are always professional.
5.05 CARL CERULLO
They have the parts in stock and the customer service is great and was very impressed with the parts department.
5.05 Jerry Trapp
American State has a good variety of equipment.
5.05 JACKIE CHIAVIELLO
Haven't had any issues with them and they do a good job, and I would recommend them to others.
5.05 Richard Diehl
It's always a good experience and have been working with them for years.
5.05 John Boettcher
They do good work on our equipment and I don't have any complaints. They're a good vendor to work with.
5.05 Verified Buyer
They have very great products and everything is usually accurate.
5.05 Verified Buyer
There have been no complaints,
5.05 Verified Buyer
It was great.
5.05 Verified Buyer
Everything went well.
5.05 Verified Buyer
They usually have what we need in stock, and they're easy to work with.
5.05 Verified Buyer
They do good work on our equipment and we haven't had any issues.
5.05 Doug King
American State Equipment has fast availability of parts.
5.05 JIM FRANKENHOFF
It's always is a good experience with them, have no complaints. They're a good vendor to work with.
5.05 Verified Buyer
We use their services all the time and have no complaints.
5.05 Dave Ahiska
Found what I needed there.
5.05 Gavin Shiery
It's always a good experience and they have competitive prices.
5.05 Primary Contact
They do a really good job, they do our annual third-party inspections and we don't have any issues with them.
5.05 Carl Kienbaum
Haven't had any issues or complaints, they are a good vendor to work with.
5.05 Verified Buyer
We have had a great experience working with them, and they get our equipment fixed as we need it.
5.05 Verified Buyer
Parts guys are very responsive and helpful.
5.05 Verified Buyer
We're very happy with them and the services they provide and do for us.
5.05 TRAVIS WOLF
They're easy to order from haven't had any complaints and they are always professional.
5.05 Verified Buyer
They are a good company to work with and they had the rental we needed in stock.
5.05 Verified Buyer
American State Equipment is good to deal with.
5.05 Vicki Burke
American State is very hands-on and they make sure we are always taken care of.
5.05 Verified Buyer
It is easy to work with American state, and they have parts in stock. Working with them is an overall good experience.
5.05 Verified Buyer
They have parts in stock, and they are professional and easy to work with.
5.05 Verified Buyer
American State Equipment has good knowledge, availability, pricing, and ease of doing business.
5.05 Jim Ecker
I like dealing with the American state, they are always willing to talk and listen to us.
5.05 Steve Warndahl
They had the parts in stock, they are very professional and knowledgeable and they take good care of us.
5.05 Verified Buyer
American State Equipment was very easy to work with, and the parts came in a timely manner.
5.05 Josh Franklin
Terry from American State is good to work with. I get the quotes and parts on time.
5.05 Verified Buyer
I have no issues or complaints. They have been good to us.
5.05 Verified Buyer
They very easy to talk to on the phone. They are very knowledge and helpful.
5.05 Verified Buyer
American State has good service, a good reputation and I have been working with them for 30 years.
5.05 Verified Buyer
We needed an obscure part, American State Equipment had the part, and we got it quickly.
5.05 Tony Benesh
I do recommend them all the time to others because of their good at what they do and they always take good care of us.
5.05 Verified Buyer
Our experience has always been good with them.
5.05 Bradley jarocki
Have used them for years, they had the parts in stock and I've recommended them to others.
5.05 Verified Buyer
They're professional, easy to work with, usually have the parts in stock and they take good care of us.
5.05 Verified Buyer
There easy to work with, they usually have the parts in stock, and they have good prices.
5.05 Verified Buyer
They usually have what we need in stock and we have been using their services for years.
5.05 Guy Michaud
It is always a good experience when working with them, and they are always professional.
5.05 Verified Buyer
They are easy to work with and they have parts in stock.
5.05 John Peckham
They usually have the parts in stock, they get them to us quickly, and its really easy to work with them.
5.05 Deborah De May
Have no complaints about them, they treat really well and they usually always have what we need in stock.
5.05 Verified Buyer
Everything went okay
5.05 Verified Buyer
I would recommend them if anyone I knew was looking for something they carry
5.05 Verified Buyer
Everything usually goes very smoothly.
5.05 Verified Buyer
It all went great
5.05 Verified Buyer
Everything went okay
5.05 Verified Buyer
It was great
5.05 Verified Buyer
Everything was great
5.05 Verified Buyer
It's easy to work with them, they're courtesy and professional, and they usually have what we need already in stock.
5.05 Meghan Vaxman
They had the equipment in stock, they were very friendly and professional and it was a good experience.
5.05 Steve Verette
It was easy to place the order, they had the parts in stock, and they are professional.
5.05 Willy Jacobson
They are very knowledgeable and they are just a good dealer.
5.05 Verified Buyer
I am very happy with them, they do a good job on the equipment and I have no complaints.
5.05 John Higgley
They usually have the parts we need in stock, and it has always been a good experience.
5.05 Kurt Landgraf
I needed parts and American State Equipment was able to supply them.
5.05 HOUSTON JONES
Never had problems with them, and they know what we need. Overall just happy with them.
5.05 Lara Smith
Everything's pretty straight forward, we order the parts and they come in when they are supposed to.
5.05 Linda A/P
We were very happy with them. They have good customer service and they got the part to us quickly.
5.05 Tony Matuszczak
They have the parts in stock and we get them quickly. They're easy to work with and haven't had a bad experience with them.
5.05 Verified Buyer
The efficiency of the equipment and staff handling
5.05 Vaughn Veit
Good to work with.
5.05 Bud
Great service we get our parts from them
5.05 Christian Horn
They have good service and equipment worked great.
5.05 Greg Grey
They are great people and easy to work with.
5.05 Roger Treppish
They had the parts in stock, easy to work with them and they got the parts to us quickly.
5.05 Verified Buyer
They had the parts in stock and it was easy working with them.
5.05 Veronica Gonzalez
We rent equipment from them all them, they have what we need in stock and easy to work with them.
5.05 Verified Buyer
dont deal with the invoices, but everything is always good.
5.05 Verified Buyer
I have never had a bad experience servicing my cranes at American State.
5.05 Verified Buyer
They do a good job at supplying us parts for our older Pettibone equipment.
5.05 John Walsh
They have parts in stock, the guys are friendly and professional, and have on problems with them.
5.05 Verified Buyer
American State is good
5.05 Verified Buyer
I have recommended them to others. They're easy to work with and they always have what I need in stock.
5.05 Verified Buyer
They have the parts in stock, easy to work with them and have no issues or complaints.
5.05 JAMES HARRIS
I have been using them for years for our services and they do a good job. The guys there are great and easy to work with.
5.05 Verified Buyer
They do an overall good job for us.
5.05 Verified Buyer
They service their product very well.
5.05 Verified Buyer
They are knowledgeable about the equipment they sell.
5.05 Bill Janssen
I don't use them a lot, but anytime I have to place an order with them they are very friendly and the parts are in stock.
5.05 Verified Buyer
They're easy to work with, they have the parts in stock and they have competitive prices.
5.05 EILEEN
we love dealing with american state. we always get great service with those guys
5.05 BILL SEIDERS
no issues at all
5.05 Jeff Hammes
Easy to order from them, they have great customer service, the parts are usually in stock, and have no complaints.
5.05 Verified Buyer
They're a very capable company. These surveys are ridiculous.
5.05 Lori Crook*Email*
no issues
5.05 Scott Withey
They're easy to work with and their pricing is competitive. I have no complaints, I like working with American State Equipment.
5.05 Travis Service*Email*
only shop that deals with international parts which is a plus.
5.05 Verified Buyer
Usually, get us rolling
5.05 Verified Buyer
The convenience of being local, working with them for 40 years
5.05 Verified Buyer
Thy usually pretty good and they have what we need.
5.05 Verified Buyer
They usually have what we need in stock and they're easy to work with. I have no complaints about them. Always a good experience.
5.05 Verified Buyer
Great people to work with from top to bottom. they are very knowledgeable and very responsive. I do my business with the Milwaukee branch because my local dealer is very poor to work with.
5.05 Verified Buyer
The salesman, Terry Macklin, does an excellent job getting me part. I reccommend American State all the time.
5.05 Verified Buyer
Efficiency and quickness of response
5.05 Verified Buyer
They had the parts in stock, easy to order from, and they have competitive prices.
5.05 Verified Buyer
They guys there are great, usually have the parts in stock and easy to work with them.
5.05 Verified Buyer
Easy to deal with
5.05 Verified Buyer
They were very flexible with their pricing.
5.05 Verified Buyer
Terry M. is very responsive Prices are competitive
5.05 Verified Buyer
Good service, Great dealing with them
5.05 Verified Buyer
They are very helpful finding us parts for our older equipment.
5.05 Verified Buyer
everything was delivered on time and they had them in stock already
5.05 Verified Buyer
they always do a good job
5.05 Verified Buyer
never any issues, service always good, get the parts when I need them
5.05 Verified Buyer
Terry, the sales man, is very good to work with. He is very helpful finding us the parts we need.
5.05 Verified Buyer
I like that they are affordable and close by.
5.05 Verified Buyer
They do a good job servicing our National Cranes.
5.05 Verified Buyer
They are always helpful and quick to respond.
5.05 Verified Buyer
Gary Johnson in sales is great to work with. He is very knowledge and always is helpful.
5.05 Verified Buyer
The parts guys are really knowledgeable and are very helpful finding the parts we need.
5.05 Verified Buyer
The parts guy was knowledgeable and helpful finding me the parts I need for the repairs.
5.05 Verified Buyer
They are very responsive to our service needs.
5.05 Verified Buyer
Have no problems we call them up when we need parts and they get them to us quickly.
5.05 Verified Buyer
Bruce does a fairly good job for being new. I If I need something quick, Don is my go to guy is I need something quick.
5.05 Verified Buyer
They are very knowledge and we have had a good relationship.
5.05 Verified Buyer
The guys in the sales department, John and Gary, do great job. I really like working with them." John oberfeller gary johonson
5.05 Verified Buyer
The parts guys are very knowledgeable and easy to work with.
5.05 Verified Buyer
We have worked with American State Equipment a long time the are very good company to work with.
5.05 Verified Buyer
They're easy to work with, and they have the parts in stock.
5.05 Verified Buyer
They are easy to work with and the have the parts we need.
5.05 Verified Buyer
They are very knowledgeable, the repairs are quick and price is reasonable. Product support is excellent.
5.05 Verified Buyer
Ordering was easy and the invoice was sent quickly.
5.05 Verified Buyer
The salesman is really helpful and does a great job.
4.55 Jessica Boettcher
We get our invoices fairly quickly. they do a good job.
4.55 Verified Buyer
Everything from customer service to delivery is fine. Just wish pricing would be lower.
4.55 Verified Buyer
Had a few minor issues with the performance but it got resolved fairly quickly.
4.55 Verified Buyer
The equipment works extremely well, Never had an issue there.
4.55 Tony Spriggs*Email*
They have the parts in stock, are easy to work with them, and are always professional.
4.55 Verified Buyer
They're pretty knowledgeable.
4.55 Verified Buyer
Everything was good.
4.55 Linda Bunn
Everything has worked out well with us, and they are doing the best they can with what they have.
4.55 Al Trzebiatowski
Would highly recommend them to others as I have had nothing but good experiences with the vendor.
4.55 SUSAN
Have no issues or complaints, everything worked out well with them.
4.55 Verified Buyer
Easy to work with them, they usually have what we need in stock and they are always professional.
4.55 Mike
They have parts in stock and it's easy to work with them.
4.55 Brandon Alexander
They had the parts in stock, got them to us quickly, and it's always a good experience.
4.55 Verified Buyer
They are usually really good at getting things/parts that we need.
4.55 Russell Rufer
Have no issues with them everything is going well with us.
4.55 Verified Buyer
They are about the only place in Wisconsin to get those kind of parts from.
4.55 Tamara James
They are easy to work with, always professional, and help us out when we need it.
4.55 Verified Buyer
Pricing is fair. The team is really helpful as well.
4.55 Verified Buyer
Availability is low lately but that's with everybody. Other than that, we usually get everything in good timing.
4.55 Roxane Worden*Email*
It's always a good experience and we rent equipment from them often.
4.55 Verified Buyer
They are always professional, and they usually have what we need in stock and get them to us quickly.
4.55 Mike Richey
They do a good job, they usually have what we need in stock and we have no issues with them.
4.55 Verified Buyer
They are the closest place to get parts from me.
4.55 Tony Spriggs*Email*
American State's representatives are very knowledgeable.
4.55 Verified Buyer
Some of them are end-users.
4.55 Verified Buyer
They have the parts in stock, they deliver them quickly and we have no complaints.
4.55 RICHARD CRUSING
They take good care of our needs, usually have parts already in stock, and the customer service is great and always professional.
4.55 Verified Buyer
They were very helpful finding me the parts I needed. Overall good experience.
4.55 Verified Buyer
I like their ability to order a part and get it to me quickly.
4.55 Verified Buyer
The service was timely and well done.
4.55 Sherry A/P
Have no issues with them, they do a beautiful job.
4.55 Verified Buyer
It was fine
4.55 Verified Buyer
It's easy to work with them, the parts are usually in stock, they are friendly and professional.
4.55 Verified Buyer
Have no issue with them. Easy to work with them and they usually have what we need already in stock. They take good care of us.
4.55 Mike Delene
They are easy to work with and they had the parts in stock. We are happy with them.
4.55 Verified Buyer
They are very knowledgeable and do good work.
4.55 Stevie Dunn
I like the availability of parts. We can get what we need when we need it.
4.55 Verified Buyer
They have the parts in stock and I haven't had any issues with them.
4.55 Verified Buyer
They get the parts to us quickly and I have recommended them to others.
4.55 JIM ANDERSON
they responded quickly when I reported the issues I was having
4.55 Verified Buyer
typically they are pretty good
4.55 Verified Buyer
They are on time
4.55 Verified Buyer
Always answer the questions quickly and respond on the same day.
4.55 Verified Buyer
Good with understanding and making sure you are doing the right thing.
4.55 Verified Buyer
Better representation - a little bit in Minnesota
4.55 Verified Buyer
Easy, the representative was very helpful, direct shipment
4.55 Verified Buyer
Easy to work with them have parts in stock.
4.55 Verified Buyer
They're prompt, they're knowledgeable, and we've never had an issue with them.
4.55 Verified Buyer
Used them for many years, no complaints
4.55 Verified Buyer
We are under contract with ASE and the do a great job following the contract.
4.55 Verified Buyer
Everything went as planned
4.55 Verified Buyer
Everything in stock and stuff is decent
4.55 Verified Buyer
I like the ease of ordering parts.
4.55 Verified Buyer
They are quick to respond to our requests. We have a good relationship with the parts department.
4.55 Verified Buyer
Don is part is fantastic to work with his knowledge of parts is excellent. He is really easy to work with.
4.55 Verified Buyer
They very accommodating.
4.55 Verified Buyer
The competitive prices and they have parts in stock.
4.05 Verified Buyer
Other than availability, they do a good job.
4.05 Verified Buyer
I guess availability of parts and customer service.
4.05 Verified Buyer
They had the equipment in stock and the price for it was good.
4.05 Jason Pearson
They are easy to work with, we like their parts and I have no issues with them.
4.05 Verified Buyer
They are professional, and we have no issues with them.
4.05 Mark Brost
American State Equipment has good support.
4.05 Verified Buyer
Depends on what equipment you want.
4.05 Dan Higgins
Did a good job for what we needed.
4.05 Verified Buyer
They usually have the parts in stock and they're professional.
4.05 Po Shop
Because
4.05 Verified Buyer
Don't have a reason.
4.05 Verified Buyer
They are knowledgeable and we had no issues with them.
4.05 Verified Buyer
American State Equipment has good availability and responsiveness.
4.05 Bob Peters
American State has good products. Bob, Don, Brett, and Gary are great to work with.
4.05 Verified Buyer
There are many other places to order as well.
4.05 Verified Buyer
They are great to work with, but we have had some issues with ordering and invoicing and double orders.
4.05 Verified Buyer
Service is good sometimes, and sometimes it is not.
4.05 Verified Buyer
We don't usually recommend places.
4.05 Verified Buyer
We had a very good experience.
4.05 Verified Buyer
There is always room for improvement.
4.05 Karen Schomisch
I always recommend American State Equipment, they can get what you need. They have fair prices.
4.05 Verified Buyer
It has been pretty good
4.05 Verified Buyer
Everything went okay
4.05 Verified Buyer
Communication. We need people who can communicate with us.
4.05 Jason Pearson
It's easy to work with them, and they have great customer service.
4.05 Tony Smith
They usually have what we need in stock and they deliver quickly.
4.05 Verified Buyer
There's not a ton of choices but the new service guy Jason has bent over backwards for me. It just gets expensive but everything gets expensive.
4.05 GREGORY FLEMING
They were very friendly and helpful, easy to work with them and they had the parts in stock.
4.05 Ted Fisher
They're pretty easy to deal with and I find that there are knowledgeable over there and they take care of us.
4.05 Verified Buyer
They do good service work on our equipment.
4.05 Ellie Thompson*Email*
The guys there were great, they went beyond measure to ensure that we got the parts and they delivered them to us quickly.
4.05 Verified Buyer
This was the first time renting from American State Equipment. They had the equipment I needed and they delivered it on time. Everything went smoothly.
4.05 Verified Buyer
It's their expertise. Their technicians are very knowledgeable.
4.05 Verified Buyer
Excellent
4.05 Verified Buyer
Good at everything they do
4.05 Verified Buyer
They're very accurate with their parts. We get them in a timely manner. They're always in the ballpark when it comes to pricing.
3.55 Verified Buyer
Their salesman is good and very proactive.
3.55 Verified Buyer
It was a huge waste of money.
3.55 Verified Buyer
The performance wasn't what I expected.
3.55 Verified Buyer
They took our call as an emergency call without communicating it, and I was not aware we would be charged per mile of where the service tech was coming from. We ended up paying $1,000 to replace a cabin air filter.
3.55 Verified Buyer
I deal with a lot of companies like American State, and they're all similar
3.55 Verified Buyer
American State does a great job with quoting and responsiveness.
3.55 Verified Buyer
Easy and quick to get parts from, but the response time for emails are a little slow
3.55 Verified Buyer
The parts guy is good.
3.55 Verified Buyer
Name brand parts availability, where it is built. Treated quite well.
3.55 Verified Buyer
They building is on lock down and and it makes it hard.
3.55 Verified Buyer
We needed repairs in your area and American State was nearby. Everything went well.
3.05 Verified Buyer
*Did not elaborate on reason
3.05 Verified Buyer
The service prices at American State are becoming too high, the labor price is too high.
3.05 Verified Buyer
It seems like we get gouged on the parts prices. The new Liebherr machines are maintenance hogs. It is costing us almost twice the maintenance cost of the older models.
3.05 Verified Buyer
They're losing a lot of their people that know the business, I'll just leave it at that.
3.05 Verified Buyer
Delay in billing and lack of paper work.
2.55 Verified Buyer
The machine did not meet our expectations for what was needed on the project. It was a new machine from Liebherr. American State did what they could. They were at the mercy of manufacturer.
1.05 Verified Buyer
The last two times I have order parts from American state there were long delays and this last time the even sent me the wrong parts.
0.55 Verified Buyer
American State purposely won't give us service. I would like a phone call back from the corporate office. We go somewhere else because American State does not treat us well. For example, we needed a pin for a cylinder. We called American State, but they did not do much to help us out trying to get the pin. Other companies treat us much better.
0.55 Verified Buyer
No feedback
0.05 Verified Buyer
The parts manager is pretty quick getting back to me.

About American State Equipment

American State Equipment offers new, used, and rental earthmoving, lifting, material handling, paving, milling, compaction, crushing, and screening equipment. They serve Minnesota, Wisconsin, and Michigan with top heavy equipment brands like Liebherr, KPI-JVI Astec, Grove, Gomaco, Sakai, Sandvik, Manitowoc, and more.

In addition to providing heavy machines, their five equipment dealerships in Wisconsin and Minnesota offer comprehensive heavy equipment service and a huge inventory of parts for most makes and models. Emergency equipment service is available on-site or in their shop!

Read customer reviews for American State Equipment to see what people are saying about them in our phone surveys.

American State Equipment Locations

Milwaukee WI
2055 South 108th Street
Milwaukee, WI 53227
414-541-8700
Map & Hours

Forest Lake, MN
13915 Lake Dr. NE
Forest Lake, MN 55025
218-393-0979
Map & Hours

Duluth, MN
5789 Old Highway 61
Duluth, MN 55810
218-260-0581
Map & Hours

Wausau, WI
2400 N 14th Ave
Wausau, WI 54401
800-242-7113
Map & Hours

Little Chute, WI
820 Moasis Dr.
Little Chute, WI 54140
800-236-8318
Map & Hours