Verified Reviews for Burris

We conducted phone surveys with actual customers

We conducted phone surveys with actual customers

Winsby receives invoices from Burris Equipment each month, then calls their customers to ask them to rate Burris, based on their experience. Burris Equipment's star rating is the total of all ratings and verified reviews from real customers.

847-336-1205    

Burris

4.8 135 surveys

Verified Buyers

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5.05 Ronald Bonds
They had the rental in stock, and it worked as expected.
5.05 Palmer Sanders
I have a good working relationship with them, they communicate well, and they are a good business.
5.05 Jonathan Dawson
They had the rental in stock, and it worked as expected.
5.05 Gonzalo Gonzalez
They have good customer service, they are professional, and it's always a good experience when doing business with them.
5.05 Jeff Schneider
The ease of working with them, their professionalism and they are helpful.
5.05 Josh Hall
They had the parts in stock.
5.05 Verified Buyer
I like that they put their customers first, and the communication was good.
5.05 Michael Kunkle
I have done business with them and it's always a god experience. The guys there were great.
5.05 Anton Chakhoski
It was easy to order from them and I got the parts the next day.
5.05 Efrain Rojas
I placed the order for the parts in got them the next day. It's always a good experience.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Julio Lopez
They're cool to work with, and there's no hassle. 
5.05 Verified Buyer
5.05 Debbie Arnesen
They're always pleasant to work with. They're also very helpful and knowledgeable. 
5.05 Richard Vital
They're very convenient to work with.
5.05 Dan Kozic
The staff is knowledgeable and easy to work with. They also have a good availability of parts. 
5.05 Tom Laban
They're easy to deal with and very straight forward.
5.05 Verified Buyer
They have all the equipment I need, and it actually works. It's hard to find a place that has working equipment and they know what they're doing.
5.05 Louise Mclarean
I've rented a few times already, and I've never had any issues. The equipment performs excellently, and they always deliver and pick up quickly. 
5.05 Gerard Griswold
They're very easy to work with and very responsive. I also like that they have a lot of rental options.
5.05 Verified Buyer
I had a good experience, and the prices were fair. 
5.05 Scott Adams
Their units are well-maintained and they're always on time.
5.05 Luis Lopez
They're very knowledgeable and have great customer service.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Owen Ettema
They're awesome. We never have any problems with them.
5.05 Verified Buyer
5.05 Verified Buyer
They had the rental in stock and had it delivered to the worksite promptly.
5.05 Verified Buyer
5.05 Jean Savage
I like the service and quality of the equipment. They're an outstanding company to work with.
5.05 Verified Buyer
5.05 Verified Buyer
We deal with them at work. they're right around the corner.
5.05 Verified Buyer
They've done everything well.
5.05 Verified Buyer
They had the equipment in stock, and the ease of doing business with them.
5.05 Verified Buyer
I have no issues or concerns, and everything worked out well with them.
5.05 Randy Fortana
Everything worked out well and the equipment worked as expected.
5.05 Kyle Harned
The rental staff was great, and I have no issues with them.
5.05 Jim Petrov
They had the part in stock and helped me get the part I was looking for. The parts guy did a really good job and was very helpful.
5.05 Renzo Aguilar
It is easy to work with them, and they are helpful.
5.05 Timothy Ryan
I have had good experiences with them, and they are easy to work with.
5.05 Saul Del Rio
They are a good vendor to do business with, and I recommend them to others.
5.05 Octavio Zamudio
The parts department has been great, and I have no issues or complaints.
5.05 Verified Buyer
They have excellent parts availability.
5.05 Bill White
They're a great team of people; the equipment was phenomenal, and the pricing was great. Everything went smoothly, and they're in a great location. 
5.05 Verified Buyer
I don't go anywhere else. Burris is the best place to go if they have what you need. 
5.05 Dean Dahl
I already recommend them to my friends and colleagues. They take care of what needs to be done.
5.05 Verified Buyer
They just have what I need.
5.05 Verified Buyer
First and foremost, their employees are very polite. Dave does an outstanding job.
5.05 Verified Buyer
The service has been great, and I haven't had any problems. If they treat me well, I know they'll treat my friends well.
5.05 Verified Buyer
They were fantastic and have been a very good company to work with. 
5.05 Verified Buyer
It's always good.
5.05 Verified Buyer
Tom is phenomenal. He's a consummate professional. He checks all the boxes.
5.05 Dan Boyce
I've always had good luck there. I've rented from them for years.
5.05 Verified Buyer
It was an easy transaction. They were friendly.
5.05 Verified Buyer
I like the people there. They're knowledgeable and friendly.
5.05 Verified Buyer
They have excellent customer service.
5.05 John Reynes
I've been doing business with them for years. They're great.
5.05 Verified Buyer
They're customer friendly and they pay attention to details.
5.05 Verified Buyer
They're very knowledgeable about Kubota engines. They're prompt and timely.
5.05 Verified Buyer
It was good.
5.05 Verified Buyer
It was a unique service for me. They were timely.
5.05 Verified Buyer
They're just close to my house.
5.05 Verified Buyer
They're the only dealer around.
5.05 Verified Buyer
I like keeping the mom-and-pop alive versus the big chains. I always try to buy locally when I can. I used to work for Burris.
5.05 Verified Buyer
I'll definitely be renting from them again.
5.05 Tony Gonzalez
They're excellent. I love their service.
5.05 Kevin Ron
I really appreciate the guys there on the rental staff. They're reliable. I have a good relationship with them. I trust them.
5.05 Verified Buyer
It was an easy process.
5.05 Verified Buyer
They're convenient and the service was good.
5.05 Mike Achtor
The availability on parts is always great. Everything has always been good with Burris.
5.05 Verified Buyer
I really like Burris' fast delivery. We have never had any issues with them or even with the parts diagrams. Everyone who answers the phones always helps us out too. You guys are great!
5.05 Verified Buyer
The trailer was great. I would say that the battery went dead at the very end of the rental and I'm not sure if it was meant to do that or it is was the battery itself. Overall, everything was great!
5.05 Nathaniel Notariano
I've always had good experiences with Burris. I have no complaints.
5.05 Verified Buyer
The battery was exactly what I needed and it worked out great.
5.05 Verified Buyer
Everything was very good and there was nothing to complain about.
5.05 Joe Kolnik
Everything was very good, the parts team was very helpful. Everything I asked for, they answered quickly and effectively. I have no problem with Burris.
5.05 Andrew Charlton
I had a great experience. Recently when I got a quote for the manufacture tracks on the skid steer, the salesman referred me somewhere else to save more money through Burris. The salesmen are all so nice and I know they really look out for their customers. I bought from Alta before, and Alta purchased Burris so I really like that it's all intergraded now.
5.05 Verified Buyer
We are very happy with our experience and we will be back to work with you guys again.
5.05 Verified Buyer
They always treat me well. Matt and Steve are great! I know there is a new owner, it would be nice if they could give me a rental for free. I'm just joking...a little bit.
5.05 Verified Buyer
They make it easy and convenient to order my parts.
5.05 Verified Buyer
They get me what I need when I need it. I'm happy with them.
5.05 Verified Buyer
They're local and easy to work with.
5.05 Verified Buyer
So far, everything has been well. We haven't finished up using the rental though so we'll need it for another day.
5.05 Verified Buyer
I've used Burris for over 30 years and haven't run into any issues I can think of. I've even bought equipment from them and had no issues there either.
5.05 Verified Buyer
I've never had a problem with them. They are really good.
5.05 Kamil Fit
You guys went over the top for me. Every other place I was calling was saying it was too early to rent a tiller to me. Plus, you guys are close to my house. It was really a simple process and you guys really helped me out. Anyone that needs a rental and doesn't know where to go, I'm definitely sending them to you guys.
5.05 Alan Johnson
They're just easy to work with. I've never had a bad experience.
5.05 Brian Garcia
The people I talk to there are overall good people. I'm treated well.
5.05 Verified Buyer
It was great.
5.05 Verified Buyer
They're good, everything went well.
5.05 Verified Buyer
It was a good experience.
5.05 Verified Buyer
Everything worked out well and they had the parts in stock.
5.05 Alejandro Gasca
Everything worked out well, and the rental staff was helpful and friendly.
5.05 Derek Barnett
They're doing a great job! They are very knowledgeable when I call. I like to speak with Tom specifically because he always helps me out.
5.05 Israel L.
You guys and the rental was wonderful. Everything was good.
5.05 Eleazar Aguilar
Every time I call they're professional.
5.05 Verified Buyer
They are easy to work with and they had the parts I needed.
5.05 Juan Ochoa
I had a good experience with them.
5.05 Kevin Walsh
The guys there are great, and I have no issues or concerns.
5.05 Brent Steffes
I have no complaints, they have always been good to me, and it's always a good experience working with them.
5.05 Verified Buyer
They just had everything I really needed.
5.05 Butch Dean
I have worked with them for 20+ years, and they are a vendor to do business with.
5.05 Verified Buyer
They have great customer service.
5.05 Gene Schroeder
They staff is very knowledgeable and treat me like family. They have great service as well!
5.05 Brian Crouse
They have taken care of me every time I have called them, and they usually have the parts in stock.
5.05 Verified Buyer
They are a good vendor to do business with.
5.05 Verified Buyer
They're knowledgeable and get parts to me quickly.
5.05 Verified Buyer
I make the call and the machine gets there. It's just that simple.
4.55 Billy Laverdure
They are professional, have the parts in stock, and we get them quickly.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
They were quick, competent, and adhered to the timeframe that was discussed. I was very happy with the service they provided.
4.55 Verified Buyer
They're good.
4.55 Verified Buyer
It's not bad getting what we need to get. It's just sometimes reaching out to try to get a price on something, we don't always hear back from anyone. There's always room for improvement of course, but things go pretty well with Burris. This last time I can think of I went in, got what I needed and left, very simple. We've bought multiple pieces of equipment from them, probably about three different machines from them I think. We like doing business with Burris.
4.05 Verified Buyer
I've never run into any issues working with them.
4.05 Verified Buyer
The staff treated me very well.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
It's just the convenience of their locations. They're easy to get to.
4.05 Verified Buyer
I think their sales team is very responsive and knowledgeable.
4.05 Verified Buyer
It would be nice if they could call and let us know when the parts are ready for pickup but other than that, everything else was good.
4.05 Verified Buyer
They have kinda good pricing. That's the main thing. They're easy to deal with.
3.55 Verified Buyer
The manager was good and easy to work with.
3.55 Chris Fox
They have good response times and delivery times. 
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
It depends on the outside circumstances, such as the job, who is involved, and what resources are available. 
3.55 Verified Buyer
I like that they're close to my house and they have a lot of stuff to rent.
3.05 Verified Buyer
At the end of the day they do a good job but I would prefer a Kubota dealer. We need one in Kenosha.
2.55 Verified Buyer
0.05 Verified Buyer
When you're calling to set up a rental, the person over the phone does not explain any of the terms on how much it is going to cost. It's a certain amount on the site but after they charge for insurance and anything else, they should explain all of the charges and fees. For that reason, I wouldn't recommend Burris at all.

About Burris

Burris has been selling high quality construction, landscaping, and turf equipment in Northern and Central Illinois, Southern Wisconsin, and Northwestern Indiana since the 1930s. They offer new, used, and rental compact excavators, skid steers, CTLs, compact wheel loaders, and more from CASE, compact wheel loaders from Avant, compact tractors from Ventrac, and FINN seeding and ground prep machines. Plus, they also carry Bandit forestry and material processing equipment, STIHL power equipment, Toro track loaders, mini skid steers, compact utility loaders, attachments, and more, Wacker Neuson compact excavators, CTLs, wheel loaders, skid steers, and light equipment, and machines from several other top brands.

Burris also helps you get the most out of your machines by providing equipment service in Illinois, Wisconsin, and Indiana, highly trained technicians, and a wide selection of equipment parts and accessories. When you need to add equipment to your fleet quickly, rent from their selection of well maintained machines.

Read Burris Equipment's customer reviews to see what people say about them in our phone surveys.

Burris Locations

Waukegan, IL
2216 N. Greenbay Rd.
Waukegan, IL 60087
(847)-336-1205
Map & Hours

Lakemoor, IL
27939 W. Concrete Dr.
Ingleside, IL 60041
(815)-363-4100
Map & Hours

Joliet, IL
2001 Cherry Hill Rd.
Joliet, IL 60433
(815)-464-6650
Map & Hours