Verified Reviews for Burris

We conducted phone surveys with actual customers

We conducted phone surveys with actual customers

Winsby receives invoices from Burris Equipment each month, then calls their customers to ask them to rate Burris, based on their experience. Burris Equipment's star rating is the total of all ratings and verified reviews from real customers.

847-336-1205    

Burris

4.7 300 surveys

Verified Buyers

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5.05 James Lorenz
They had the rental available, it worked as expected, and the rental staff were professional and friendly.
5.05 Verified Buyer
5.05 Verified Buyer
They have solid customer service and prompt delivery.
5.05 Verified Buyer
They were nice.
5.05 Bryan Beck
It was just super easy.
5.05 Kevin Milczewski
Everything they did was simple and clear-cut. I had a good experience.
5.05 Verified Buyer
5.05 Gregorio Rodriquez Garcia
I like their customer service and the quality of the equipment.
5.05 Verified Buyer
They have what we need in stock.
5.05 Steve Anderson
I don't remember his name, but the counter guy is fantastic. He's knowledgeable and helpful.
5.05 Justin Smith
Whenever I go in, I never have to worry about them not having the right machine. They always have the right equipment available, and theyre super easy to deal with.
5.05 Verified Buyer
5.05 Ken Kayser
We have a great relationship with our sales guy Mike. He does a great job.
5.05 Todd Bloom
I think they offer good customer service. The pricing is fair and they have what you need.
5.05 Verified Buyer
Everyone does a great job and they're very helpful.
5.05 Perry Plescia
They can look up and tell you exactly what parts you need from their database.
5.05 Verified Buyer
The guy there helped me a lot.
5.05 Chris Biel
They got me in pretty quick.
5.05 Verified Buyer
They're good people. I've never had any trouble with them.
5.05 Verified Buyer
They're a helpful dealership.
5.05 Lee A. Smith
I recommend them all the time. They're very pleasant people, and they're very helpful. When you walk through the door, they have their hands out, they're ready to help.
5.05 Andrew Garcia
I've been happy with everything I've experienced with them.
5.05 Daniel Quinn
They're good.
5.05 Verified Buyer
5.05 Verified Buyer
Everything worked out well with them, and I'm happy with my equipment purchase.
5.05 Bryan Shoeman
The ease of doing business with them, and everything worked out well.
5.05 Matt Ledger
The ease of doing business with them, they had the rental available, and the rental worked out well.
5.05 Miguel Ortiz
They are easy to work with. They have always been professional and friendly.
5.05 Guillermo Perez
They had the parts that were needed in stock. They provided good customer service.
5.05 Charlie Van Deventer
They had the rental available, and the rental staff were professional and friendly.
5.05 Verified Buyer
The technicians do a good job on the equipment, and I have no issues or complaints.
5.05 Verified Buyer
All the equipment they have you can accomplish what you need. They do a great job.
5.05 Jesus Cantara
They had the rental available, and it was a good experience.
5.05 George Pineda
The response was timely. I have no complaints. They were quick and easy. It wasn't complicated.
5.05 Verified Buyer
I am happy with it. The rental equipment worked well, the price was good, and the availability was great.
5.05 Tom Ceisel
They're wonderful, I love them.
5.05 Michael Liszka
Every time, they either had the part or could get it within days.
5.05 Verified Buyer
Good service and pricing.
5.05 Paul Slowinski
I've been working with them for years. They're good people and they know what they're doing.
5.05 Greg Findley
They usually have what I need when I need it.
5.05 Jorge Figueroa
Just great people.
5.05 Joe Gregori
I like their parts availability, and the people were friendly.
5.05 Verified Buyer
I've had no problems with them.
5.05 Verified Buyer
They were kind and had a great selection of products available. They seemed like a small business, and I like supporting small businesses.
5.05 Verified Buyer
The contact person, Hanna, was very courteous, very polite, and very customer-friendly.
5.05 Chris Lee
It was an all-around great experience.
5.05 John Hernandez
I'm ready to go back and shop again. They were very helpful from the beginning to the end.
5.05 Thomas Cios
It was easy to call and get equipment. I've had multiple rentals and no problems.
5.05 Verified Buyer
5.05 Brendan Ahern
It was pretty straightforward and easy.
5.05 Verified Buyer
They carried Honda, and they were easy to deal with. They were very helpful.
5.05 Alex Clevins
They offer on-time delivery of available machines and quality.
5.05 Verified Buyer
Their machines arrive on time, and they are detail-oriented.
5.05 Ron Malcolms
I've worked with them for years and have never had a problem when doing business with them.
5.05 Verified Buyer
They're helpful and treated me well.
5.05 Verified Buyer
5.05 Margarito Ramirez
They have good equipment.
5.05 Corey Manders
It's easy to get parts and do business with them.
5.05 Ramon Palma
Randy at Burris is great. I've been working with him for years, and I know I can count on his expertise.
5.05 Andre Avila
I was recommended by a buddy, and I highly recommend Burris because they do a great job.
5.05 Samuel Bottorff
They are good at communication, easy to talk to, and they answer any questions I have. They ensure that I receive the parts that I need.
5.05 Ben Orocoo
The people that work there are great. They also have good parts and services.
5.05 Erasmo Nunez
The prices are good, and they take care of things when I need them.
5.05 Hector Mendoza
I had a great experience, and they had the attachment I needed.
5.05 Verified Buyer
They're good at answering the phones. I never have to wait for a reply.
5.05 Tom Glusic
They have good prices and a lot of options for rentals.

Matt is great. I've been working with him for years. Burris is like a family.
5.05 Verified Buyer
They're nice people to work with.
5.05 Rod Janz
They had better prices than the competition, and my machine was ready to go when I got there.
5.05 Jay Hansen
They provide good services.
5.05 Zach Groen
They've been good to work with.
5.05 Verified Buyer
I appreciate that there are bilingual employees, and they have good availability of parts and equipment.
5.05 Verified Buyer
The prices are competitive, and it's easy to walk in and get what you need.
5.05 Terry Beller
They usually have parts available, or they're a day or two out.
5.05 Verified Buyer
Everything worked out well and I got the parts I needed.
5.05 Verified Buyer
Everything worked out well and we got the parts promptly.
5.05 Stephen Pluciennik
I've done business with them for years.
5.05 Verified Buyer
Everything has worked out well, and it's a good experience when doing business with them.
5.05 Kelly Peterson
Everything worked out well and I have no complaints.
5.05 Raymundo Herrera
They're pretty good.
5.05 Dagoberto Cruz
They show you whatever you want and explain everything to you. They're good people.
5.05 Joey Uriostegui
They are a good company to do business with, the customer service was great, and they had the parts available. They're very popular in my area.
5.05 Verified Buyer
They have great communication skills.
5.05 Rene Herrera
Whenever I call, they have the equipment I need ready. They're efficient.
5.05 Dave Hansen
Quick and easy service.
5.05 Chad Ishman
It was a quick process. They got me in and out, and they were great people to work with.
5.05 Adam Persha
They're good to work with. It's always a positive experience.

Nick at the front desk is great. He helps us with everything.
5.05 Scott Brown
They have a good surplus of equipment.
5.05 Jeff Ehlers
I've rented a lot of equipment from them, and it's worked well. I've never run into any issues.
5.05 George Shorman
They have reliable rentals.
5.05 Verified Buyer
They're good people to work with, fair, and can get a lot done.
5.05 Tracey Ford
They're friendly and knowledgeable. The prices are good, and the delivery time was quicker than the competition.
5.05 Gordon Karinder
They're good to work with and have great customer service.
5.05 Verified Buyer
They're local and they're the only people who carry the parts i needed.
5.05 Tim Cote
The sales reps are more than willing to be helpful.
5.05 Gavino Fonseca
They're great to work with.
5.05 Cesar Marquez
The prices are goood and they always have what i need. They also have great customer service.
5.05 Verified Buyer
Everything was good. I didn't have any issues working with them.
5.05 Verified Buyer
They provide good services.
5.05 Verified Buyer
They have good services and parts. I'm going to recommend them to our sister stores.
5.05 Steve James
They're easy to do business with, and they're knowledgeable. They know what you're looking for and are willing to help you out.
5.05 Genaro Arreola
They have a good team, and the equipment is great.
5.05 Brandon Cano
I got the parts I ordered pretty quickly.
5.05 Cody Myers
They know their stuff.
5.05 Carl Figgins
I appreciate their prompt service.
5.05 Katie Mione
They have what I need, and the people are nice to work with. I've been doing business with them for 30 years.
5.05 James Anderson
I've been working with them for years because they have quality equipment that's easy to operate.
5.05 Scott Nelson
They're the best.
5.05 Verified Buyer
Everyone I dealt with was excellent, and the equipment was readily available. The experience was top-notch, and the equipment was ready to use with no issues.
5.05 Verified Buyer
They got recommended to me, and when I went, they were nice and knowledgeable. The salesman I worked with went out of his way to find a few of the parts I needed. He was great.
5.05 Verified Buyer
Everything worked out well and I have no comments.
5.05 Verified Buyer
They're good to work with.
5.05 Verified Buyer
Burris has knowledgeable employees that are readily available.
5.05 Verified Buyer
They did a good job on the equipment.
5.05 Verified Buyer
We purchase a lot of stuff from Burris, and they've always been good to deal with and available for us.
5.05 Mario Ayala
I like their equipment and rentals. I've never had any issues. I like working with them a lot.
5.05 Verified Buyer
They had the parts in stock, and I had no issues.
5.05 Enrique Luis Flores
The equipment worked well, and the transaction went smoothly. I would recommend them to others.
5.05 Mary Ball
It's always a good experience and the customer service is top-notch.
5.05 Michael Flaws
The transaction went smoothly, and the sales team did well with the sale. I would recommend them to others.
5.05 Ronald Bonds
They had the rental in stock, and it worked as expected.
5.05 Palmer Sanders
I have a good working relationship with them, they communicate well, and they are a good business.
5.05 Jonathan Dawson
They had the rental in stock, and it worked as expected.
5.05 Gonzalo Gonzalez
They have good customer service, they are professional, and it's always a good experience when doing business with them.
5.05 Jeff Schneider
The ease of working with them, their professionalism and they are helpful.
5.05 Josh Hall
They had the parts in stock.
5.05 Verified Buyer
I like that they put their customers first, and the communication was good.
5.05 Michael Kunkle
I have done business with them and it's always a god experience. The guys there were great.
5.05 Efrain Rojas
I placed the order for the parts in got them the next day. It's always a good experience.
5.05 Anton Chakhoski
It was easy to order from them and I got the parts the next day.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Julio Lopez
They're cool to work with, and there's no hassle.
5.05 Debbie Arnesen
They're always pleasant to work with. They're also very helpful and knowledgeable.
5.05 Verified Buyer
5.05 Dan Kozic
The staff is knowledgeable and easy to work with. They also have a good availability of parts.
5.05 Richard Vital
They're very convenient to work with.
5.05 Tom Laban
They're easy to deal with and very straight forward.
5.05 Louise Mclarean
I've rented a few times already, and I've never had any issues. The equipment performs excellently, and they always deliver and pick up quickly.
5.05 Verified Buyer
They have all the equipment I need, and it actually works. It's hard to find a place that has working equipment and they know what they're doing.
5.05 Scott Adams
Their units are well-maintained and they're always on time.
5.05 Gerard Griswold
They're very easy to work with and very responsive. I also like that they have a lot of rental options.
5.05 Verified Buyer
I had a good experience, and the prices were fair.
5.05 Verified Buyer
5.05 Luis Lopez
They're very knowledgeable and have great customer service.
5.05 Owen Ettema
They're awesome. We never have any problems with them.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They had the rental in stock and had it delivered to the worksite promptly.
5.05 Jean Savage
I like the service and quality of the equipment. They're an outstanding company to work with.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
We deal with them at work. they're right around the corner.
5.05 Verified Buyer
They've done everything well.
5.05 Verified Buyer
They had the equipment in stock, and the ease of doing business with them.
5.05 Verified Buyer
I have no issues or concerns, and everything worked out well with them.
5.05 Randy Fortana
Everything worked out well and the equipment worked as expected.
5.05 Kyle Harned
The rental staff was great, and I have no issues with them.
5.05 Jim Petrov
They had the part in stock and helped me get the part I was looking for. The parts guy did a really good job and was very helpful.
5.05 Renzo Aguilar
It is easy to work with them, and they are helpful.
5.05 Timothy Ryan
I have had good experiences with them, and they are easy to work with.
5.05 Saul Del Rio
They are a good vendor to do business with, and I recommend them to others.
5.05 Octavio Zamudio
The parts department has been great, and I have no issues or complaints.
5.05 Bill White
They're a great team of people; the equipment was phenomenal, and the pricing was great. Everything went smoothly, and they're in a great location.
5.05 Verified Buyer
They have excellent parts availability.
5.05 Dean Dahl
I already recommend them to my friends and colleagues. They take care of what needs to be done.
5.05 Verified Buyer
I don't go anywhere else. Burris is the best place to go if they have what you need.
5.05 Verified Buyer
They just have what I need.
5.05 Verified Buyer
First and foremost, their employees are very polite. Dave does an outstanding job.
5.05 Verified Buyer
The service has been great, and I haven't had any problems. If they treat me well, I know they'll treat my friends well.
5.05 Verified Buyer
They were fantastic and have been a very good company to work with.
5.05 Verified Buyer
Tom is phenomenal. He's a consummate professional. He checks all the boxes.
5.05 Verified Buyer
It's always good.
5.05 Verified Buyer
I like the people there. They're knowledgeable and friendly.
5.05 Dan Boyce
I've always had good luck there. I've rented from them for years.
5.05 Verified Buyer
It was an easy transaction. They were friendly.
5.05 Verified Buyer
They have excellent customer service.
5.05 John Reynes
I've been doing business with them for years. They're great.
5.05 Verified Buyer
They're customer friendly and they pay attention to details.
5.05 Verified Buyer
They're very knowledgeable about Kubota engines. They're prompt and timely.
5.05 Verified Buyer
It was good.
5.05 Verified Buyer
It was a unique service for me. They were timely.
5.05 Verified Buyer
They're just close to my house.
5.05 Verified Buyer
They're the only dealer around.
5.05 Verified Buyer
I like keeping the mom-and-pop alive versus the big chains. I always try to buy locally when I can. I used to work for Burris.
5.05 Tony Gonzalez
They're excellent. I love their service.
5.05 Verified Buyer
I'll definitely be renting from them again.
5.05 Kevin Ron
I really appreciate the guys there on the rental staff. They're reliable. I have a good relationship with them. I trust them.
5.05 Verified Buyer
It was an easy process.
5.05 Verified Buyer
They're convenient and the service was good.
5.05 Verified Buyer
I really like Burris' fast delivery. We have never had any issues with them or even with the parts diagrams. Everyone who answers the phones always helps us out too. You guys are great!
5.05 Mike Achtor
The availability on parts is always great. Everything has always been good with Burris.
5.05 Verified Buyer
The trailer was great. I would say that the battery went dead at the very end of the rental and I'm not sure if it was meant to do that or it is was the battery itself. Overall, everything was great!
5.05 Verified Buyer
Everything was very good and there was nothing to complain about.
5.05 Nathaniel Notariano
I've always had good experiences with Burris. I have no complaints.
5.05 Verified Buyer
The battery was exactly what I needed and it worked out great.
5.05 Andrew Charlton
I had a great experience. Recently when I got a quote for the manufacture tracks on the skid steer, the salesman referred me somewhere else to save more money through Burris. The salesmen are all so nice and I know they really look out for their customers. I bought from Alta before, and Alta purchased Burris so I really like that it's all intergraded now.
5.05 Joe Kolnik
Everything was very good, the parts team was very helpful. Everything I asked for, they answered quickly and effectively. I have no problem with Burris.
5.05 Verified Buyer
They always treat me well. Matt and Steve are great! I know there is a new owner, it would be nice if they could give me a rental for free. I'm just joking...a little bit.
5.05 Verified Buyer
We are very happy with our experience and we will be back to work with you guys again.
5.05 Verified Buyer
They make it easy and convenient to order my parts.
5.05 Verified Buyer
They get me what I need when I need it. I'm happy with them.
5.05 Verified Buyer
They're local and easy to work with.
5.05 Verified Buyer
So far, everything has been well. We haven't finished up using the rental though so we'll need it for another day.
5.05 Verified Buyer
I've never had a problem with them. They are really good.
5.05 Verified Buyer
I've used Burris for over 30 years and haven't run into any issues I can think of. I've even bought equipment from them and had no issues there either.
5.05 Alan Johnson
They're just easy to work with. I've never had a bad experience.
5.05 Kamil Fit
You guys went over the top for me. Every other place I was calling was saying it was too early to rent a tiller to me. Plus, you guys are close to my house. It was really a simple process and you guys really helped me out. Anyone that needs a rental and doesn't know where to go, I'm definitely sending them to you guys.
5.05 Brian Garcia
The people I talk to there are overall good people. I'm treated well.
5.05 Verified Buyer
It was great.
5.05 Verified Buyer
They're good, everything went well.
5.05 Verified Buyer
It was a good experience.
5.05 Israel L.
You guys and the rental was wonderful. Everything was good.
5.05 Alejandro Gasca
Everything worked out well, and the rental staff was helpful and friendly.
5.05 Derek Barnett
They're doing a great job! They are very knowledgeable when I call. I like to speak with Tom specifically because he always helps me out.
5.05 Verified Buyer
Everything worked out well and they had the parts in stock.
5.05 Kevin Walsh
The guys there are great, and I have no issues or concerns.
5.05 Juan Ochoa
I had a good experience with them.
5.05 Verified Buyer
They are easy to work with and they had the parts I needed.
5.05 Eleazar Aguilar
Every time I call they're professional.
5.05 Gene Schroeder
They staff is very knowledgeable and treat me like family. They have great service as well!
5.05 Verified Buyer
They have great customer service.
5.05 Brent Steffes
I have no complaints, they have always been good to me, and it's always a good experience working with them.
5.05 Verified Buyer
They just had everything I really needed.
5.05 Butch Dean
I have worked with them for 20+ years, and they are a vendor to do business with.
5.05 Brian Crouse
They have taken care of me every time I have called them, and they usually have the parts in stock.
5.05 Verified Buyer
They're knowledgeable and get parts to me quickly.
5.05 Verified Buyer
They are a good vendor to do business with.
5.05 Verified Buyer
I make the call and the machine gets there. It's just that simple.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Sergio Valencia
As far as customer service, they've been great. As far as parts, they've been great.
4.55 John Conway
Matt Zeaner is great to work with. He's knowledgeable and knows what he's doing. It's always a good experience when I work with them.
4.55 Verified Buyer
They were very easy to work with and answered all of our questions.
4.55 Doug Nor
They have the parts I need when I need them.
4.55 Verified Buyer
The employees are pleasant to work with. They're helpful and very nice. They do a good job. I'm happy they're around.
4.55 Verified Buyer
4.55 Miguel N
They're always accurate with parts and rentals. They tell you the truth. They don't waste anyone's time, which I appreciate.
4.55 Verified Buyer
Whenever I make a trip there, the staff takes care of me. They go above and beyond.
4.55 PJ Clemins
You guys are easy to work with and caused no headaches.
4.55 Suketu Shah
The delivery was great.
4.55 Billy Laverdure
They are professional, have the parts in stock, and we get them quickly.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
They were quick, competent, and adhered to the timeframe that was discussed. I was very happy with the service they provided.
4.55 Verified Buyer
They're good.
4.55 Verified Buyer
It's not bad getting what we need to get. It's just sometimes reaching out to try to get a price on something, we don't always hear back from anyone. There's always room for improvement of course, but things go pretty well with Burris. This last time I can think of I went in, got what I needed and left, very simple. We've bought multiple pieces of equipment from them, probably about three different machines from them I think. We like doing business with Burris.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Jose Rodriguez
It's close to home, they're in the area, the pricing is okay, and they have good equipment.
4.05 Verified Buyer
4.05 Verified Buyer
They had the equipment available, and the rental staff were professional.
4.05 Daniel Cahue
They are consistent and responsive. Their customer service has been good, especially in the parts department.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Patricia Deiters
It was fast, and they were helpful.
4.05 Verified Buyer
The convenience of working with them, location, and availability in the showroom are great.
4.05 Verified Buyer
I've used them multiple times, and they've been great.
4.05 Verified Buyer
4.05 David Miga
They were able to accommodate my needs.
4.05 Verified Buyer
They're conveniently located. Everything has worked out well.
4.05 Verified Buyer
I like that when issues arise, they take care of them. They don't leave me on the back burner.
4.05 Michael Johnson
They're very responsive.
4.05 Tino Diaz
They're very friendly and helpful.
4.05 Verified Buyer
The staff was very helpful and knowledgeable.
4.05 Verified Buyer
I've never run into any issues working with them.
4.05 Verified Buyer
The staff treated me very well.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
It's just the convenience of their locations. They're easy to get to.
4.05 Verified Buyer
I think their sales team is very responsive and knowledgeable.
4.05 Verified Buyer
It would be nice if they could call and let us know when the parts are ready for pickup but other than that, everything else was good.
4.05 Verified Buyer
They have kinda good pricing. That's the main thing. They're easy to deal with.
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
They're available and do a decent job.
3.55 Verified Buyer
3.55 Verified Buyer
The parts lady was great.
3.55 Verified Buyer
The manager was good and easy to work with.
3.55 Chris Fox
They have good response times and delivery times.
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
It depends on the outside circumstances, such as the job, who is involved, and what resources are available.
3.55 Verified Buyer
I like that they're close to my house and they have a lot of stuff to rent.
3.05 Verified Buyer
3.05 Verified Buyer
At the end of the day they do a good job but I would prefer a Kubota dealer. We need one in Kenosha.
2.55 Verified Buyer
2.55 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
1.55 Verified Buyer
1.55 Verified Buyer
1.05 Verified Buyer
0.05 Verified Buyer
When you're calling to set up a rental, the person over the phone does not explain any of the terms on how much it is going to cost. It's a certain amount on the site but after they charge for insurance and anything else, they should explain all of the charges and fees. For that reason, I wouldn't recommend Burris at all.

About Burris

Since the 1930s, Burris has been a reliable source for high-quality construction, landscaping, tree care, and turf equipment across Northern and Central Illinois, Southern Wisconsin, and Northwestern Indiana. Their extensive inventory includes new, used, and rental options for compact excavators, skid steers, compact track loaders (CTLs), compact wheel loaders, and more—featuring trusted brands like CASE and NEW HOLLAND. Burris also offers Avant compact wheel loaders, Ventrac compact tractors, and FINN seeding and ground preparation equipment.

In addition, they carry Bandit forestry and material processing machines, STIHL power equipment, Toro track loaders, mini skid steers, compact utility loaders, attachments, Wacker Neuson light equipment, Gravely zero-turn mowers, and a range of products from other leading manufacturers.

Burris supports every machine they sell or rent with expert service throughout Illinois, Wisconsin, and Indiana. Their team of highly trained technicians and their large inventory of parts and accessories ensure your equipment stays running at peak performance. Need equipment fast? Burris offers a well-maintained rental fleet to keep your operations moving.

Want to know what others think? Check out Burris Equipment's customer reviews collected through our phone surveys.

Burris Locations

Waukegan, IL
2216 N. Greenbay Rd.
Waukegan, IL 60087
(847)-336-1205
Map & Hours

Lakemoor, IL
27939 W. Concrete Dr.
Ingleside, IL 60041
(815)-363-4100
Map & Hours

Joliet, IL
2001 Cherry Hill Rd.
Joliet, IL 60433
(815)-464-6650
Map & Hours