Verified Reviews for Burris

We conducted phone surveys with actual customers

We conducted phone surveys with actual customers

Winsby receives invoices from Burris Equipment each month, then calls their customers to ask them to rate Burris, based on their experience. Burris Equipment's star rating is the total of all ratings and verified reviews from real customers.

847-336-1205    

Burris

4.8 71 surveys

Verified Buyers

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5.05 Verified Buyer
The service has been great, and I haven't had any problems. If they treat me well, I know they'll treat my friends well.
5.05 Verified Buyer
They were fantastic and have been a very good company to work with.
5.05 Verified Buyer
Tom is phenomenal. He's a consummate professional. He checks all the boxes.
5.05 Verified Buyer
It's always good.
5.05 Verified Buyer
It was an easy transaction. They were friendly.
5.05 Dan Boyce
I've always had good luck there. I've rented from them for years.
5.05 Verified Buyer
I like the people there. They're knowledgeable and friendly.
5.05 Verified Buyer
They have excellent customer service.
5.05 Verified Buyer
They're customer friendly and they pay attention to details.
5.05 John Reynes
I've been doing business with them for years. They're great.
5.05 Verified Buyer
They're very knowledgeable about Kubota engines. They're prompt and timely.
5.05 Verified Buyer
It was a unique service for me. They were timely.
5.05 Verified Buyer
It was good.
5.05 Tony Gonzalez
They're excellent. I love their service.
5.05 Verified Buyer
They're the only dealer around.
5.05 Verified Buyer
I like keeping the mom-and-pop alive versus the big chains. I always try to buy locally when I can. I used to work for Burris.
5.05 Verified Buyer
They're just close to my house.
5.05 Verified Buyer
I'll definitely be renting from them again.
5.05 Verified Buyer
They're convenient and the service was good.
5.05 Verified Buyer
It was an easy process.
5.05 Kevin Ron
I really appreciate the guys there on the rental staff. They're reliable. I have a good relationship with them. I trust them.
5.05 Mike Achtor
The availability on parts is always great. Everything has always been good with Burris.
5.05 Verified Buyer
I really like Burris' fast delivery. We have never had any issues with them or even with the parts diagrams. Everyone who answers the phones always helps us out too. You guys are great!
5.05 Verified Buyer
The trailer was great. I would say that the battery went dead at the very end of the rental and I'm not sure if it was meant to do that or it is was the battery itself. Overall, everything was great!
5.05 Verified Buyer
Everything was very good and there was nothing to complain about.
5.05 Nathaniel Notariano
I've always had good experiences with Burris. I have no complaints.
5.05 Verified Buyer
The battery was exactly what I needed and it worked out great.
5.05 Joe Kolnik
Everything was very good, the parts team was very helpful. Everything I asked for, they answered quickly and effectively. I have no problem with Burris.
5.05 Andrew Charlton
I had a great experience. Recently when I got a quote for the manufacture tracks on the skid steer, the salesman referred me somewhere else to save more money through Burris. The salesmen are all so nice and I know they really look out for their customers. I bought from Alta before, and Alta purchased Burris so I really like that it's all intergraded now.
5.05 Verified Buyer
They always treat me well. Matt and Steve are great! I know there is a new owner, it would be nice if they could give me a rental for free. I'm just joking...a little bit.
5.05 Verified Buyer
We are very happy with our experience and we will be back to work with you guys again.
5.05 Verified Buyer
They're local and easy to work with.
5.05 Verified Buyer
They make it easy and convenient to order my parts.
5.05 Verified Buyer
So far, everything has been well. We haven't finished up using the rental though so we'll need it for another day.
5.05 Verified Buyer
They get me what I need when I need it. I'm happy with them.
5.05 Verified Buyer
I've never had a problem with them. They are really good.
5.05 Brian Garcia
The people I talk to there are overall good people. I'm treated well.
5.05 Kamil Fit
You guys went over the top for me. Every other place I was calling was saying it was too early to rent a tiller to me. Plus, you guys are close to my house. It was really a simple process and you guys really helped me out. Anyone that needs a rental and doesn't know where to go, I'm definitely sending them to you guys.
5.05 Verified Buyer
I've used Burris for over 30 years and haven't run into any issues I can think of. I've even bought equipment from them and had no issues there either.
5.05 Alan Johnson
They're just easy to work with. I've never had a bad experience.
5.05 Verified Buyer
They're good, everything went well.
5.05 Verified Buyer
It was a good experience.
5.05 Verified Buyer
It was great.
5.05 Derek Barnett
They're doing a great job! They are very knowledgeable when I call. I like to speak with Tom specifically because he always helps me out.
5.05 Alejandro Gasca
Everything worked out well, and the rental staff was helpful and friendly.
5.05 Israel L.
You guys and the rental was wonderful. Everything was good.
5.05 Verified Buyer
Everything worked out well and they had the parts in stock.
5.05 Eleazar Aguilar
Every time I call they're professional.
5.05 Juan Ochoa
I had a good experience with them.
5.05 Verified Buyer
They are easy to work with and they had the parts I needed.
5.05 Kevin Walsh
The guys there are great, and I have no issues or concerns.
5.05 Gene Schroeder
They staff is very knowledgeable and treat me like family. They have great service as well!
5.05 Brent Steffes
I have no complaints, they have always been good to me, and it's always a good experience working with them.
5.05 Butch Dean
I have worked with them for 20+ years, and they are a vendor to do business with.
5.05 Verified Buyer
They have great customer service.
5.05 Verified Buyer
They just had everything I really needed.
5.05 Verified Buyer
They are a good vendor to do business with.
5.05 Verified Buyer
They're knowledgeable and get parts to me quickly.
5.05 Brian Crouse
They have taken care of me every time I have called them, and they usually have the parts in stock.
5.05 Verified Buyer
I make the call and the machine gets there. It's just that simple.
4.55 Verified Buyer
They were quick, competent, and adhered to the timeframe that was discussed. I was very happy with the service they provided.
4.55 Verified Buyer
They're good.
4.55 Verified Buyer
It's not bad getting what we need to get. It's just sometimes reaching out to try to get a price on something, we don't always hear back from anyone. There's always room for improvement of course, but things go pretty well with Burris. This last time I can think of I went in, got what I needed and left, very simple. We've bought multiple pieces of equipment from them, probably about three different machines from them I think. We like doing business with Burris.
4.05 Verified Buyer
It's just the convenience of their locations. They're easy to get to.
4.05 Verified Buyer
I think their sales team is very responsive and knowledgeable.
4.05 Verified Buyer
It would be nice if they could call and let us know when the parts are ready for pickup but other than that, everything else was good.
4.05 Verified Buyer
They have kinda good pricing. That's the main thing. They're easy to deal with.
3.55 Verified Buyer
It depends on the outside circumstances, such as the job, who is involved, and what resources are available.
3.55 Verified Buyer
I like that they're close to my house and they have a lot of stuff to rent.
3.05 Verified Buyer
At the end of the day they do a good job but I would prefer a Kubota dealer. We need one in Kenosha.
0.05 Verified Buyer
When you're calling to set up a rental, the person over the phone does not explain any of the terms on how much it is going to cost. It's a certain amount on the site but after they charge for insurance and anything else, they should explain all of the charges and fees. For that reason, I wouldn't recommend Burris at all.

About Burris

Burris has been selling high quality construction, landscaping, and turf equipment in Northern and Central Illinois, Southern Wisconsin, and Northwestern Indiana since the 1930s. They offer new, used, and rental compact excavators, skid steers, CTLs, compact wheel loaders, and more from CASE, compact wheel loaders from Avant, compact tractors from Ventrac, and FINN seeding and ground prep machines. Plus, they also carry Bandit forestry and material processing equipment, STIHL power equipment, Toro track loaders, mini skid steers, compact utility loaders, attachments, and more, Wacker Neuson compact excavators, CTLs, wheel loaders, skid steers, and light equipment, and machines from several other top brands.

Burris also helps you get the most out of your machines by providing equipment service in Illinois, Wisconsin, and Indiana, highly trained technicians, and a wide selection of equipment parts and accessories. When you need to add equipment to your fleet quickly, rent from their selection of well maintained machines.

Read Burris Equipment's customer reviews to see what people say about them in our phone surveys.

Burris Locations

Waukegan, IL
2216 N. Greenbay Rd.
Waukegan, IL 60087
(847)-336-1205
Map & Hours

Lakemoor, IL
27939 W. Concrete Dr.
Ingleside, IL 60041
(815)-363-4100
Map & Hours

Joliet, IL
2001 Cherry Hill Rd.
Joliet, IL 60433
(815)-464-6650
Map & Hours