Verified Reviews for Edcoat

We conducted phone surveys with actual customers

Winsby receives invoices from Edcoat each month, then calls their customers to ask them to rate Edcoat, based on their experience. Edcoat's star rating is the total of all ratings and verified reviews from real customers.

574-654-9105    

Edcoat

4.4 104 surveys

Verified Buyers

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5.05 Don Mast
They're consistent. They bend over backwards for you in a pinch. They're very customer-oriented.
5.05 Laurie Harding
They're a good company.
5.05 Kelly Golaboff
They offer quick and quality services.
5.05 Don Mast
They are doing a good job, and the quality of their work has been great. We do a lot of business with them.
5.05 Laurie Harding
The ease of doing business with them, and how quickly we get the products.
5.05 Allen Weaver
They were really professional. They handled the task that we needed.
5.05 Yesi Rivero
Their service and quality are excellent. We have a good relationship with them, and both Katie Hart and Linda McCarthy got back to me promptly and answered all of my questions. They were a pleasure to deal with.
5.05 Verified Buyer
We've had a contract with them for years. The contract has been going very well for years.
5.05 Verified Buyer
Their flexibility is one of their strong points. Personal relationships are the biggest thing.
5.05 Verified Buyer
They're good people. They're a good company.
5.05 Verified Buyer
They're consistent with what they do. Their quality is good.
5.05 Verified Buyer
Their service is good.
5.05 Don Mast
They're number one in my book. They do an excellent job.
5.05 Kelly Golaboff
They have excellent quality.
5.05 Verified Buyer
They work with us regularly. They've been great to work with so far!
5.05 Allen Weaver
The customer service team is very informative, knowledgeable and always fulfil my needs. Everything has been great for decades with them. They always know how to fix things on the run they have great personnel.
5.05 Kim Gurlen
We have a good working relationship with them. I'm really happy with them and their services.
5.05 Verified Buyer
They're a great group of people and deliver a quality product.
5.05 Verified Buyer
They're prompt, they do what they say they're going to, and deliver a good product.
5.05 Apoorva Nan
The pricing and lead times are good.
5.05 Verified Buyer
Jeff Williams is amazing. He's really good at what he does and he's a great manager.
5.05 Kelly Golaboff
They do a good job.
5.05 John Pereira
They are focused on the customer experience and do a really great job.
5.05 Ed O'Neal
They're very knowledgeable and have a good skill set.
5.05 Bryan Creech
They have great people working for them.
5.05 Verified Buyer
Edcoat is true to their word and completed what needed to get done for us.
5.05 Angela Meyers
We definitely recommend Edcoat every chance we get. They do a wonderful job with keeping our business going".
5.05 Don Mast
Edcoat is my #1 go-to company, I always recommend you guys".
5.05 Yesi Rivera
They're one of my favorite companies to work with. They always do a great job and we're always satisfied with the services we receive.
5.05 Kelly Golaboff
They're easy to work with.
5.05 Verified Buyer
They provide a quality product, generally on time. I think my relationship with Jeff Williams is the main thing. He's customer focused, honest, and trustworthy. He's critical to our relationship with Edcoat.
5.05 Ed O'Neal
They are consistent in the quality of their work.
5.05 John Pereira
They just continue to provide the services we need.
5.05 Verified Buyer
I wouldn't want my competition to know where I'm getting my coating.
5.05 Verified Buyer
Their lead times are dropping and the customer service is great.
5.05 Verified Buyer
Jeff Williams, Linda McCartney and Kenny Smith are really good.
5.05 Verified Buyer
I've worked with them for almost 5 years. They do almost everything well.
5.05 Verified Buyer
Their product is good.
5.05 Verified Buyer
They have a really good product and they do a good job.
5.05 Yessi Rivera
They are fantastic!
5.05 Jeff Goldstone
They are a great company with a great product!!!
5.05 John Pereira
They are a great company to work with.
5.05 Ed O'Neal
They are a great company. We have been working with them for 12 years.
5.05 Verified Buyer
Edcoat has a good team to work with.
5.05 Verified Buyer
The quality is very good.
5.05 Verified Buyer
very knowledgeable and professional
5.05 Verified Buyer
5.05 Verified Buyer
They produce quality products and the customer service is great.
5.05 Corey Peppler
Edcoat has a good product.
5.05 Nena Lone
Edcoat is reliable and easy to work with.
5.05 Verified Buyer
they aall round good
5.05 Verified Buyer
They do a great job and they are group really nice people.
5.05 Verified Buyer
They are responsive with emails and phone calls.
5.05 Verified Buyer
They have very good customer service.
5.05 Verified Buyer
They are easy to work with and it is quality work.
5.05 Verified Buyer
Their effort towards their customer satisfaction.
5.05 Verified Buyer
We usually know what we need coming in so everything always goes smoothly.
5.05 Verified Buyer
The staff was really kowledgeable and assisted with every step.
5.05 Lisa Gabriel
Edcoat does a good job for us even in these crazy times.
5.05 Corey Peppler
Once they get the paint, the turnaround time is pretty good.
5.05 Alex Thellen
They were great all around.
5.05 William Richardson
Jeff Williams and Robert Moore are really helpful and good at what they do. As for the quality, it is the best quality I've had while working in this business which explains why the pricing is more expensive than others because you get what you pay for at the end of the day.
5.05 Don Mast
In general, I like the on time completion of the projects. The quality is second to none. They're just an all around great company to work with.
5.05 Verified Buyer
I didn't experience any issues. They handled the service well.
5.05 Laurie Harding
Everything is great with Edcoat.
5.05 Verified Buyer
Haven't purchased anything in a while but the service and product was great.
5.05 Alfred Mast
I love the source they use because the quality is amazing.
5.05 Kelly Golaboff
They always quote us at the beginning of the year and color match. We are extremely happy with our services from Edcoat.
5.05 dawn spence
They responded quickly and had it available in a good amount of time.
5.05 Verified Buyer
The quality and customer service was awesome.
5.05 Verified Buyer
We've been using them for decades they are very good at what they do and they are very easy to work with
5.05 Bill Harber Jr
5.05 Don Mast
Have used them for years, they take good care of us and I don't have any complaints.
5.05 Verified Buyer
They're easy to work with and have no complaints.
5.05 Verified Buyer
Happy with what they're doing
4.05 Verified Buyer
4.05 Verified Buyer
We have been working with Edcoat for almost 20 years, and it's been a great run.
4.05 Verified Buyer
They are a good company.
4.05 Verified Buyer
They have a good quality product and great communication.
4.05 Verified Buyer
Easy to work with".
4.05 Verified Buyer
It was delayed for a month, and I had to follow up many times to receive the order". "Once they said the order was ready, so we sent the truck but then the order wasn't ready, then the paint was not right. I had to speak to the paint department to fix the paint color. "Jennifer was great, everyone else didn't know what was going on".
4.05 Verified Buyer
The quality, responsiveness, and turnaround times are good.
4.05 Will Richardson
Their technicians provide high-quality work and are great about communicating throughout the process.
4.05 Verified Buyer
It would be 10 if they caught up, they've been behind.
4.05 Verified Buyer
The delivery time is horrible.
4.05 Verified Buyer
4.05 Verified Buyer
They are a great company and do good work.
4.05 Verified Buyer
The product is very good.
4.05 Cory Crawford
4.05 Verified Buyer
4.05 Verified Buyer
I liked the quality of the product and the knowledge they were able to give me when I was first getting started.
4.05 Jeff Goldstone
Easy to work with them, they do a good job with coil coating and have no issues with them.
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
We've had issues with the turnaround time on our orders, quality control, and communication.

The turnaround time on our orders is extensive which causes us delays. There have been many times that Edcoat has begun the coil coating process for us only for them to find out that the coil is damaged so it is unusable. The vendor we get the coils from will not issue a refund for a coil that has been partially painted. It would be helpful if Edcoat were to inspect the coils for damages prior to beginning the process. This would help us save both time and money. Also, Edcoat does not notify us of delays until I call them for updates. I wish they would communicate with us sooner so we can stay on top of any issues that arise.
2.05 Verified Buyer
I have issues with the quality control department. They reject material. In our mind we believe it is usable, and whenever we ship it somewhere else, it gets processed but it adds up quickly having to go through someone else all the time at the last minute. We've talked to several people at Edcoat around the past month or two and nothing really changed. It makes us less likely to keep doing business with you.
2.05 Verified Buyer
I wouldn't want our competitors to know we work with them so that's the only reason why I wouldn't recommend them but in regards to Edcoat overall, I'm impressed with almost everything besides the slitting. That's the bottleneck. It's just backed up way too much and takes too long.
2.05 Verified Buyer
They can't get me the orders on time and when i get the orders they are only half orders.
1.05 Verified Buyer
1.05 Verified Buyer
Things haven't been good with them for the last year.
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer

About Edcoat

Founded in 1998, Edcoat is a leader in metal coil coating known for their high quality prepainted metals, flexible scheduling, and excellent customer service. They operate in a 260,000 square foot facility in Indiana, where they provide coatings for aluminum, cold rolled, galvanized, stainless steel, and other metals. They work with all major paint systems, including polyester, siliconized modified polyester (SMP), epoxy, and more. In addition to coil coating, they also offer slitting services. Temporary storage is available for material waiting to be processed or already processed at their facility.

Read Edcoat's reviews to see what people say about them in our phone surveys.

Edcoat Location

New Carlisle, IN
30350 Edison Road
New Carlisle, IN 46552
574-654-9105
Map & Hours