Verified Reviews for ESSCO Truck & Equipment

We conducted phone surveys with actual customers

Winsby receives invoices from ESSCO Truck & Equipment each month, then calls their customers to ask them to rate ESSCO, based on their experience. ESSCO's star rating is the total of all ratings and verified reviews from real customers.

718-504-2600    

ESSCO Truck & Equipment

4.8 307 surveys

Verified Buyers

Sort by:  
5.05 Mike Bevacqua
The customer service was great, and they took care of everything we needed.
5.05 Joshua Cahill
Our sales representative does an outstanding job with all the services they provide. They are our go-to whenever we need to rent specialty equipment.
5.05 Judy Devine
They have everything we need right here on Staten Island.
5.05 Art Seeger
They took great care of me and my needs. The staff is friendly, knowledgeable, and eager to help when finding the right parts. They stand out compared to other dealers.
5.05 Mikayla Lisiewski
The service is really good, and whenever we need something, they come right away.
5.05 Verified Buyer
It was easy to get the parts I needed.
5.05 Ryan Price
We've been happy with everything. Their team is personable, easy to reach, and communicates well. The service technicians are professional, fix issues quickly and accurately. Plus, they offer fair pricing.
5.05 Nick Damato
Essco provides excellent service and open lines of communication.
5.05 Wendy Osoria
They have been great. They are very responsive and super helpful with anything we need.
5.05 Verified Buyer
Essco takes excellent care of us and runs a smooth operation. I've been very pleased with our representative, and they've done a fantastic job overall.
5.05 Stacy Jiang
We always receive our orders promptly and accurately.
5.05 Arthur Neary
My salesperson John Todd was very knowledgeable. He made ordering and delivery very easy and convenient.
5.05 Gabriella Freire
Essco is responsive and provides excellent work.
5.05 Verified Buyer
Essco has quality products and knowledgeable personnel.
5.05 Gabe Farina
Essco has knowledgeable personnel and fair pricing.
5.05 Gregory Thiemer
Essco provided timely and quality services.
5.05 Michael Fusco
Essco provides quality service, ensuring things are done correctly, and is easy to communicate with.
5.05 Lloyd Enriques
I always receive excellent service from Essco.
5.05 Raven Barten
Everything has always been just fine with ECA. I give them a ten out of ten across the board.
5.05 Myriam Kuzmuk
They provided us with quick, accurate service and shipping.
5.05 Anthony Bono
They have great customer service, good people, great pricing, and are knowledgeable.
5.05 Les Cook
They do good service work. I've not had any issues.
5.05 Joseph Bellavia
Chuck does a phenomenal job; he is truly a master mechanic. I always receive quality service, and their location right across the street is very convenient.
5.05 Beth Nazzaro
It's easy to do business with Essco, and we were pleased with the service.
5.05 Verified Buyer
Our service experiences have been fantastic, and I highly recommend Essco.
5.05 Verified Buyer
I've been happy with their services.
5.05 Verified Buyer
They provide excellent service.
5.05 Mike Dipalima
I recommend Essco because of Vince. He is very accommodating and has excellent communication skills. He is my go-to and always does a fantastic job.
5.05 John Gall
Everything has been great. They're responsive, and when they say they're going to be there at a certain time, they're there.
5.05 Verified Buyer
We always receive excellent customer service, and they offer quick turnaround times.
5.05 Kim Styer
I love working with Essco. We have an excellent relationship.
5.05 Verified Buyer
They always do a good job for us.
5.05 Kenny Teresenko
Theyre good. I order parts from them and have never had any issues.
5.05 Pat McBride
The excavator we rented from them was good. They have quick response times and nice equipment.
5.05 John Ogno
I had a repair issue that no one else could figure out, but they got it done. Im very happy with their service, and they are very nice.
5.05 Verified Buyer
They have good parts availability and are always helpful.
5.05 Verified Buyer
They did an excellent job for me.
5.05 Verified Buyer
They always have what we need.
5.05 Verified Buyer
We're happy with everything. We've never had any issues.
5.05 Anna Dehaan
They're the only ones who had the parts I needed.
5.05 Luis Fanlo
I've recommended Carmine about 15 times, resulting in the sale of seven excavators. I love working with their staff and Essco as a whole.
5.05 Ryan Price
The technicians are communicative, knowledgeable, and always arrive early.
5.05 Robert Jordan
Essco performs excellent work with speed and accuracy.
5.05 Chris Zimmerman
They have good response times and equipment. They always make sure I'm taken care of.
5.05 Jamie Bojanowski
They showed up when they were supposed to and did the job. It was simplethey did it quickly and efficiently. They are wonderful and fantastic. I recommend them to anyone who needs equipment.
5.05 Denis Dzemovski
The service department is good. They always take care of what I need.
5.05 Tyler Siegordner
They are the best distributing dealer company in the U.S. Ive dealt with many dealers over the years, and none compare to them. They are better in every single aspectthey pick up the phone, theyre responsive, and their pricing for service and parts is top notch. Ive bought multiple machines and parts from them. Ive even tried using other dealerships because Essco is four hours away, but Essco still outperforms them by far. Ive never had a problem with them. If theres ever a hiccup, they get back to me instantlyusually within 30 minutes. Carmine Gambacorta is my salesman, and hes the best there is. He either knows everything or gets me an answer right away if he doesnt.
5.05 John Frandino
The service was great, and the salesman was great. They were right on time with everything. Carmine Gambacorta was my salesman, and everything he said he was going to do, he did.
5.05 Patty Rymer
I love working with Essco. They do a great job handling anything we throw at them. I highly recommend them.
5.05 Joseph Bellavia
Vince and Bruce are very responsive and helpful. I enjoy working with them and Essco as a whole.
5.05 Al Masotto
With Essco, you get excellent customer service and a hassle-free experience. Our relationship with them has been solid for years.
5.05 Mark Aldellizzi
Everything was great, which is why I keep coming back to them.
5.05 Stan George
They have good customer service and good equipment.
5.05 Verified Buyer
Essco took good care of me, and my equipment is high quality.
5.05 John Kling
The service was great, and they took care of everything.
5.05 John Savoy
Everyone at Essco is excellent at what they do, I have already recommended them.
5.05 Robert Flood
This was my first time working with Essco, and you better believe I will again. I am very happy with the service we received and have already recommended them.
5.05 Verified Buyer
They never let me down, and their services are excellent.
5.05 Delano Dixon
Essco offers reliable equipment.
5.05 Bobby Vlahos
They're the first place I go to. Also, they are the closest to us. Ben Zarelli is always good. We'll be looking at things together, and he would help me out anytime I would call.
5.05 Amir Iqbal
They're great. I didn't have to do anything; they picked it up and dropped it off. It was a wonderful experience.
5.05 Pete Franchini
They're close to us and they treat us well.
5.05 Angelo Stepnoski
It was a pleasure working with Carmine, he was on top of things, friendly, and knowledgeable. The equipment they offer is of great quality.
5.05 Les Cook
Essco treats me well and takes care of my needs with ease. Their parts guys are knowledgeable and friendly. They are great to work with.
5.05 Juan Serrano
Essco is all around the best company.
5.05 Verified Buyer
Essco is responsive and provides excellent service. The owner always makes sure we are taken care of.
5.05 Kim Styer
Having Essco on our side makes everything fast and easy. They are very knowledgeable about our needs.
5.05 Verified Buyer
Essco provides us with excellent service.
5.05 Michael Ugenti
They are very professional and jump right on my needs. I was in and out in less than an hour. Essco is a top-notch company to work with.
5.05 Verified Buyer
They follow through on their promises, and I highly recommend them.
5.05 Robert Jordan
Essco is always quick and provides quality work.
5.05 Chris Zimmerman
Everything always goes well when doing business with them.
5.05 Verified Buyer
They did a really good job for us. The tech was super knowledgeable.
5.05 Verified Buyer
They're a good group and are helpful .
5.05 Karl Plattner
We are very happy with the work they have done for us.
5.05 Corey Clarke
The employees at Essco are all very helpful, responsive, and perform quality work.
5.05 Verified Buyer
Everything is always smooth when working with Essco.
5.05 Maria Porter
They always have what I am looking for and I would highly recommend Essco.
5.05 Verified Buyer
They are always easy to work with and there for us when we need them.
5.05 David C
Every time we work with Essco it's seamless. They are prompt, accurate, and friendly.
5.05 Mark Aldellizzi
There is never second-guessing with Essco, and they get the job done right the first time.
5.05 Verified Buyer
Essco always provides us with great service.
5.05 Stan George
The salesperson was very helpful and answered all my questions. They were very responsive and the equipment turned out to be exactly what I needed.
5.05 Verified Buyer
They get us the parts we need when we need them.
5.05 Cierra Page
They have great customer service.
5.05 Anthony Bono
They are great people and they do everything right. I love working with Essco, everything is always correct and majestic.
5.05 Victor Tavarez
They provide excellent service.
5.05 Bobby Vlahos
They are very good.
5.05 Verified Buyer
They did a great job.
5.05 Nick Damato
Everything was great. They do a good job.
5.05 Pete Franchini
They always do a great job for us. I've not had any issues.
5.05 Verified Buyer
They have what we need when we need it.
5.05 Verified Buyer
They had good parts availability.
5.05 Larry Hollis
When I call they take care of me quickly.
5.05 Chris Johnson
I've always had a great experience when working with them.
5.05 Steven Ruggirello
They're easy and convenient to do business with.
5.05 Les Cook
They take great care of me.
5.05 Verified Buyer
The service was great! They're great to work with.
5.05 Verified Buyer
Everything was completed to perfection from when I needed service and when bought equipment. You guys are doing great!
5.05 Verified Buyer
Everything has been great. I'm happy with my equipment. A buddy of mine also purchased from you guys and we love working with you.
5.05 Verified Buyer
I havent purchased from you guys in a while but the service, and the quality of the parts are always great.
5.05 Verified Buyer
I've never had any issues with Essco. They've been great to work with. I have no complaints.
5.05 Anthony Vultis
Essco's technicians are highly qualified and friendly. They get what we need fixed correctly the first time, unlike some of their competition.
5.05 Lloyd Enriques
Everything is really good. Pretty much perfect while working with Essco.
5.05 Jasmine
Everything has been great. We have never had a bad experience with them.
5.05 Verified Buyer
I'm having a difficult time remembering the last purchase specifically but I do know that no one has ever had issues with Essco here, including me. Everything was good.
5.05 Gabriella Freire
Essco is a company we can always depend on. They get us our parts with speed and accuracy.
5.05 Verified Buyer
They do a great job doing what we need them to. I highly recommend Essco.
5.05 Chris Zimmerman
Essco's technician delivered the parts I needed right to the job site. They make everything extremely convenient. I think they are a great company and I already highly recommend Essco Truck & Equipment.
5.05 Mark Aldellizzi
I already recommend them all the time. Essco is reliable and knowledgeable.
5.05 Tiago Hartman
Essco always has what we
need when we need it and they
are a pleasure to work with.
5.05 Verified Buyer
Essco is always there when we need them and they are a trustworthy company.
5.05 Jay P.
Essco has good pricing and great service.
5.05 Verified Buyer
Everything went perfect from what I remember most. We had no complaints.
5.05 Verified Buyer
Essco is always reliable and does a great job handling our needs.
5.05 Tom Pomaro
Essco is very responsive to all my needs. They are a great company to work with. I would recommend them a million times.
5.05 Andrew Wolfe
Essco is an all-around professional company to work with.
5.05 Nick Riccio
I enjoy doing business with Essco. They are knowledgeable, responsive, and care about what they are doing.
5.05 Verified Buyer
I love the service. I really trust Vince when it comes to purchasing parts.
5.05 Verified Buyer
Essco provides an amazing service. They are very knowledgeable and always have what we need in stock.
5.05 Pete Franchini
They do well in all aspects.
5.05 Verified Buyer
They are easy to work with.
5.05 Anthony Vultis
Everything is always great when we do business with Essco.
5.05 Joe Artiglere
They are very responsive.
5.05 Colin Woerz
I love them, everyone there is great.
5.05 Larry Hollis
I recommend them all the time. They do everything with such ease and knowledge. I trust them with all of my equipment needs.
5.05 Verified Buyer
Everything about Essco is great. They have a great staff and a wide range of products. They do a wonderful job.
5.05 Verified Buyer
Working with Carmine has always be great.
5.05 Chris Johnson
So far, Essco has been really good to me.
5.05 Verified Buyer
Everything is always great working with Essco. I've got no complaints.
5.05 Verified Buyer
I'm always happy with Essco. They do a great job.
5.05 Tony C
I've known them for many years and I know they'll always do the right thing.
5.05 Cierra Page
Essco is easy to work with and provides prompt responses.
5.05 Verified Buyer
They're great and I enjoy doing business with them.
5.05 Christian Sysol
They have great response time and equipment.
5.05 Lloyd Enriques
They have the parts I need and I get them quickly.
5.05 Tom Pomaro
Essco provides top-notch customer service, with timely and knowledgeable responses from the sales team.
5.05 Luis Araya
The technicians are competent and knowledgeable and it is easy to do business with Essco.
5.05 Jasmine
It is easy to obtain parts, the pricing is good, and the employees are friendly.
5.05 Verified Buyer
The parts were in stock and it was easy to do business with them.
5.05 Gabriella Freire
They are always helpful.
5.05 Verified Buyer
They always do a great job and take care of all of our needs.
5.05 Verified Buyer
They always treat us like family.
5.05 Verified Buyer
They've had what I needed.
5.05 Mark Tompkins
The guys show up on time and they describe what they're going to do to get the job done in detail. Working with them is easy and simple.
5.05 Vinny Simoncini
I like how fast you guys are when it comes to the work. You all are very convenient to work with. The quality of work is very good and you get what you pay for.
5.05 Verified Buyer
Everyone at Essco that I've come in contact with is very professional and personable. They know what they're doing and they have competitive prices.
5.05 Pete Franchini
They are consistent and provide good service.
5.05 Colin Woerz
Keep up the great work. Everything's been great working with them.
5.05 Verified Buyer
I remember it was a smaller machine we rented and everything was excellent. We picked it up on a Friday night and returned it first thing Monday morning. I remember it being a super easy pickup and a smooth process.
5.05 Anthony McAlister
Everything has been great with the parts!
5.05 Chris Johnson
Carmine did a super great job! I would give him a 10 out of 10 personally if I could. The link belt is great.
5.05 Verified Buyer
Everything's been an A+ working with them in the past. Vincent was in contact with me this morning but I still don't have a specific time set for when the truck (skid steer) can get looked at. Can you have Vincent reach out to me?
5.05 Kenny Teresenko
The service was wonderful! I have to give you all a call later on today to have my crane serviced as well.
5.05 Joe Artiglere
We had a minor break down and within an hour of calling Essco, they were able to come out and fix it for us. They have been very great to work with!
5.05 Verified Buyer
We get our parts quick and they make ordering our parts an easy process.
5.05 Dustin Peterson
They always do a great job getting our machines back up and running.
5.05 Verified Buyer
Carmine is great to work with. He went above and beyond by personally delivering our parts to us.
5.05 Eric Duloy
Everything went fine and as expected.
5.05 Verified Buyer
Farman is a great salesman and helped me out. Everything's great.
5.05 Verified Buyer
The pads and sweeper worked out very well. We appreciate the guys over at Essco.
5.05 Verified Buyer
They always do a great job and have great rental equipment.
5.05 Tiago Hartman
They do great service work.
5.05 Chris Zimmerman
They make it easy to do business with them. They have the machine that I need and are responsive to our needs.
5.05 Al Masotto
They're excellent to work with.
5.05 Verified Buyer
They're great! I love doing business with them.
5.05 Verified Buyer
Everything went fine and we'll be a repeat customer.
5.05 Verified Buyer
Everyone I spoke to said ever thing went well regarding the recent parts purchase. Weve never had an issue with Essco.
5.05 Gil Gomes
I would give them 11 out of 10 stars if I could. Everything was great!
5.05 Verified Buyer
Theyre easy to work with and convenient.
5.05 Verified Buyer
The technician was wonderful. We enjoy doing business with them.
5.05 Tony C
You guys are a part of what we do. Everything went well!
5.05 Jasmine
Everyone is friendly and
5.05 Verified Buyer
The equipment and prices are good.
5.05 Verified Buyer
They are always on time.
5.05 Verified Buyer
The rental equipment is good quality.
5.05 Rod Delrosario
Everybody was very nice and did a good job when I picked my parts up.
5.05 Peter Scara
They're timely and quick.
5.05 Ida Rafalovich
They provide fast and easy service work. I couldn't ask for more.
5.05 Tracey Coleman
It was very easy. There was no drama. I have no complaints.
5.05 Mark Tompkins
It's great group of guys who do a great job.
5.05 Verified Buyer
They were very efficient and they fixed the problem right away.
5.05 Verified Buyer
The owner Frank is always in and out of office so it's hard to catch him but I will say I never heard any complaints regarding Essco. He orders from them quite a bit.
5.05 Verified Buyer
The parts are comparable. One of the most affordable vendors.
5.05 Verified Buyer
They're very, very, very nice people. They're good people.
5.05 Verified Buyer
Proximity. They're very close, the service is pretty quick, usually the same day.
5.05 Verified Buyer
They're great.
5.05 Verified Buyer
The whole process and communication was good. They were responsive.
5.05 Verified Buyer
They treat me like a king. The service is awesome and they are great people."

Although he said, "Give them fives for everything" he did not rate pricing, competence, ease, invoices, and last experience. He did not indicate what Essco could do better.
5.05 Verified Buyer
I was able to pick the parts up half an hour after I ordered them. The staff took the time to show me how to use the parts and were very helpful.
5.05 Verified Buyer
They're convenient and they're close.
5.05 Verified Buyer
They're local, they're reliable and convenient. The do a great job with service calls, too.
5.05 Verified Buyer
I'm very pleased with them.
5.05 Verified Buyer
I've answered enough questions, I have to go.
5.05 Verified Buyer
They were excellent and everything went smooth.
5.05 Colin Woerz
Essco is great! Their team is wonderful to work with and they always take great care of us. I wouldn't change a thing!
5.05 Luis Araya
Quality of the service and products. Overall it's great to work with Essco
5.05 Verified Buyer
We're very happy with the services and equipment.
5.05 Verified Buyer
Chuck was just here to service my excavator. He knows what he's doing and always provides excellent service. I couldn't be happier.
5.05 Verified Buyer
Everything was completed on time and was exactly what we needed.
5.05 Verified Buyer
Essco always does a great job and everyone is friendly.
5.05 Verified Buyer
Everything works great and Essco is easy to work with.
5.05 Verified Buyer
Everything is great.
5.05 Joseph Zanca
They are very dependable!
5.05 Tyler Stephens
They do a great job. They are always efficient!
5.05 Verified Buyer
5.05 Richard Ponce
They are awesome!
5.05 Mike Vetri
A very professional group of people!
5.05 Verified Buyer
5.05 Anthony McAlister
You did a good job and it's hard to find that these days.
5.05 Verified Buyer
Professional, quality, and service.
5.05 Joe Pego
The service is prompt and helpful.
5.05 Verified Buyer
They are awesome!
5.05 Verified Buyer
They are awesome!
5.05 Verified Buyer
They are fantastic!
5.05 Tony C
They are great!
5.05 Anthony Florez
They are awesome!
5.05 Joshua Cahill
They are great
5.05 Dustin Peterson
They did a great job!
5.05 Verified Buyer
I felt they were very responsive."

He could not rate equipment dependability.
5.05 Verified Buyer
They're just professional."

He did not indicate receipt of a quote, follow up, and where equipment is serviced.
5.05 Michael Peake
They are awesome!
5.05 Jesse
They are always helpful!
5.05 John Kirby
They are a great company to work with.
5.05 German "Air-mahn" Garcia
They are great!
5.05 Jessie
They always take good care of us!
5.05 Chris Zimmerman
They do an awesome job!
5.05 Vincent Lopiccolo
They had what I needed! They are great!
5.05 Verified Buyer
They had the parts I needed and the ones they didn't have they got to me quickly. They're a good company to work with.
5.05 Verified Buyer
They deliver parts on time and they're honest.
5.05 Arthur Neary
They are a good vendor to work with.
5.05 Peter Scara
Great bunch of guys!
5.05 Peter Ruttura
These guys do a really good job! I have no complaints.
5.05 Eugene Kaczynski
I don't ever have ant complaints with Essco!
5.05 Glen Chiltone
Avery professional company!
5.05 Ken
They do a good job!
5.05 Larry Mele
We are always pleased with their services.
5.05 Candice Lopizzo
They do a great job!
5.05 Kyle Rizzo
They are very professional!
5.05 Verified Buyer
Everything was great.
5.05 Mark Tompkins
They are an awesome company!!!
5.05 Brian
These guys always do right by me.
5.05 Brian
They are a great company with a helpful staff.
5.05 Verified Buyer
5.05 Anthony Vultis
This is a great company! I'm very happy with them.
5.05 Les Cook
They guys really take care of me.
5.05 Joe Benford
They are a great company
5.05 Verified Buyer
5.05 Chris Johnson
They always have what I need.
5.05 Tyler
They have always been helpful to me.
5.05 Pete Franchini
The technicians are superb!
5.05 Verified Buyer
5.05 Carlos Paiva
They do a great job.
5.05 Nick Delvento
They are extremely accommodating and knowledgeable.
5.05 Verified Buyer
They are very easy to work with
5.05 German Venyetc
They are a great company.
5.05 Hadi Kurit
They do a fantastic job.
5.05 Mario Oliveira
They are a very professional company.
5.05 Verified Buyer
They're pretty direct and they get back to me. They're doing their job as they should.
5.05 Verified Buyer
They are responsive and answer our questions".
5.05 Verified Buyer
It all about communication. They get things done.
5.05 Verified Buyer
The sales team is very responsive and I like the new series Link-Belt equipment that they offer.
5.05 Verified Buyer
We checked with a number of companies in the area. Essco came back with better pricing and newer equipment.
5.05 Verified Buyer
They responded right away to what I needed.
5.05 Moshe Fridman
They're a great company. They're quick and convenient. The equipment is in perfect condition.
5.05 Ken Perefenko
They are a good company to work with and I haven't used them long but they have been helpful and friendly during every experience.
5.05 Verified Buyer
I love those guys. Everybody there is very friendly and knowledgeable.
5.05 Verified Buyer
Availability of parts and pricing.
5.05 Verified Buyer
I deal with Nick in the parts department. He's superb. He's on top of his game. He's excellent.
5.05 Verified Buyer
They were excellent.
5.05 Verified Buyer
Nothing, really. They were just the distributor for the parts of some equipment we needed.
5.05 Verified Buyer
Their customer service. They always do the best they can for me.
5.05 Verified Buyer
All their repairs are very professional and detailed.
5.05 Verified Buyer
They had the product I was looking for. It just went bang, bang, bang.
5.05 Verified Buyer
I didn't have any issues.
5.05 Verified Buyer
Their all backs are great.
5.05 Verified Buyer
Definitely. They got back to me right away and the equipment was in good condition.
5.05 Verified Buyer
They are responsive.
4.05 Verified Buyer
They are wonderful people, and easy to work with.
4.05 Verified Buyer
We've not had any issues, and everything has gone smoothly.
4.05 Verified Buyer
We have a dispute about the cost of the rental quote. I was charged way more than said.
4.05 Joel Henry
We've been happy with Essco.
4.05 Verified Buyer
My guys frequently work with Essco, and we have no complaints.
4.05 Verified Buyer
Working with Essco is convenient and always a breeze.
4.05 Verified Buyer
I always have easy experiences.
4.05 Verified Buyer
Sometimes, when Im having equipment problems, it's a big headache. There's nothing worse than waiting for a maintenance guy who doesnt know what theyre doing and doesnt show up on time. Luckily, Essco has great people on staff. When you find someone good, you hold onto them.
4.05 Verified Buyer
Everything has been pretty good while working with Essco.
4.05 Verified Buyer
There are certain things that we need proprietary for the tech to come out to fix things but last time, from what I recall, everything has been good.
4.05 Les Cook
They always take good care of me whenever I need them.
4.05 Verified Buyer
Sometimes when you order the parts, it can be messy and they put the wrong description. That makes us wait longer for the delivery but it ends up getting fixed when I call.
4.05 Verified Buyer
I'm not aware of any issues ever occurring and everything was good while working with Essco.
4.05 Verified Buyer
I would say once I call or send them an email, they get the right material right away.
4.05 Verified Buyer
I found out about Essco through a 3rd party and am currently in the process of trying to buy an excavator. Dealing with the middle man instead of Essco directly has been very frustrating. In all fairness, this frustration has been more on the part of the middle man and not Essco, but communication has been difficult.
4.05 Daniel Chan
They do well by me. I never have a complaint with Essco!
4.05 Verified Buyer
Does not appreciate giving her information for surveys
4.05 Kenny Teresenko
These guys do a great job. I have been dealing with them for years.
3.05 Verified Buyer
The guys working there are nice, but I've had an open ticket with no communication for three weeks.
3.05 Verified Buyer
I sent some equipment there and it was not fixed properly. I ended up having to find someone else to fix the issue.
3.05 Verified Buyer
We rented a loader and it immediately broke down. We had someone arrive on site to pick it up. That was the first and last time we ever rented or purchased anything from Essco. Based on that experience, I wouldn't necessarily recommend them but at the same time it wasn't their fault and they quickly helped take it off site.
3.05 Verified Buyer
I had two machines being worked on at the same time. One was great, the other took 3 weeks longer to fix.
3.05 Verified Buyer
Excessive cost when it comes to repairs and mobilization. They ding me for everything. I've got invoices all over the place. Most companies simply have a set fee.
2.05 Verified Buyer
They were responsive but I feel like I shouldn't have paid for some things. For example, the equipment stopped working with something that happened and I was expected to pay for the shipping. I don't think I should've paid for it when the equipment should be expected to work. In the end, they did get it fixed and I hope it stays that way.
2.05 Verified Buyer
Charged me $100 delivery fee for an oil filter.
1.05 Verified Buyer
They're not good with warranty work or with expertise in handling it. Their sales team is excellent to work with, though.
1.05 Verified Buyer
I went to them because they were one of the suggested dealers to review whether the engine failure was covered under warranty or not. They said it was not covered under warranty and told me I had to replace the engine. So, I took it to another vendor because I would save more than $10,000. This was my first and only experience with them, so I don't know about the future. Other than that, they were friendly.
1.05 Verified Buyer
I have been trying to get in touch with someone from Essco for two weeks, and I keep getting blown off. I am a very loyal customer and they must get it together there.
1.05 Verified Buyer
My first point of contention with Essco involves a warranty I purchased on a machine before this parts purchase ever happened. Representatives in Essco's warranty department instructed me to hold off on payment until my warranty was approved. I never received a call confirming my warranty application was approved. Ultimately, Essco was never paid this off, leading to around a $730.00 bill sent to collections that I had to fight. I am not happy with the customer service I received from Essco.
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer

About ESSCO Truck & Equipment

ESSCO Truck & Equipment serves New York City, plus Central and Northern New Jersey, providing both heavy and light equipment, plus parts, service, and rentals. They offer the full line of Link-Belt Excavators, roadbuilding equipment from Dynapac, handheld power tools from Stihl, light equipment from Chicago Pneumatic, and a wide variety of attachment options. They also carry a selection of environmental solutions that include Erosion Eel sediment control devices, YakMat crane mats and FODS vehicle tracks. ESSCO has high quality parts for any brand, any model of heavy equipment, and their certified technicians repair and maintain your machines on-site or in their shop to minimize your downtime.

Read customer ESSCO reviews to see what people are saying about them in our phone surveys.

ESSCO Truck & Equipment Locations

Staten Island, NY
20 Kinsey Place
Staten Island, NY 10303
718-504-2600
Map & Hours

Farmingdale, NJ
1300 NJ-33
Farmingdale, NJ 07727
844-443-7726
Map & Hours