Verified Reviews for Finkbiner Equipment Company

We conducted phone surveys with actual customers

Winsby collects invoices from Finkbiner Equipment Company each month, then calls their customers to ask them to rate Finkbiner, based on their experience. Finkbiner's star rating is the total of all ratings from verified customers

630-654-3700    

Finkbiner Equipment Company

4.8 329 surveys

Verified Buyers

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5.05 Verified Buyer
The parts team is really knowledgeable. They always assist where needed.
5.05 Verified Buyer
The service was great.
5.05 Verified Buyer
The communication was really good.
5.05 Verified Buyer
We rent from Finkbiner equipment all the time. I haven't had any issues.
5.05 Verified Buyer
The parts personnel were really helpful and descriptive.
5.05 Verified Buyer
all good.
5.05 Verified Buyer
We haven't ordered in a while but the supplies never take long.
5.05 Will
They do a good job overall, no complaints.
5.05 Verified Buyer
Client said he was very busy today and couldn't speak for long. but said everything was good.
5.05 Verified Buyer
We never have any complaints with Finkbiner. They do a great job!
5.05 Verified Buyer
The guys don't have any complaints.
5.05 Verified Buyer
They're good. They get to the phone quick and they have the parts.
5.05 Verified Buyer
Haven't heard any issues from anyone here so that must mean everything went well.
5.05 Verified Buyer
They didn't take long to get back to us. And the parts worked out really well.
5.05 Verified Buyer
Everything went well with the rental.
5.05 Mark Zeltwanger
I have a good experience overall.
5.05 Verified Buyer
No issues whatsoever, great quality parts.
5.05 Verified Buyer
He was quick and knew right away what the problem was.
5.05 Verified Buyer
Great customer service, and no issues with my parts.
5.05 Verified Buyer
Made the order, got the parts, worked great.
5.05 Verified Buyer
Everything was great. No real issues.
5.05 Verified Buyer
Response time was quick.
5.05 Verified Buyer
Everything went well. I have no complaints.
5.05 Verified Buyer
They are very affordable.
5.05 Verified Buyer
Comparable pricing and the communication is good.
5.05 Primary Contact
They are the only company that I would use. their service is impeccable.
5.05 Verified Buyer
Great Company.
5.05 Verified Buyer
Easy to work with them and they usually have what we need already in stock.
5.05 Verified Buyer
Everything went great.
5.05 Verified Buyer
They have great personnel.
5.05 Joseph Sobin
This company does an exceptional job.
5.05 Jesse Rodarte
Its a great company
5.05 Jermiah Curtin
This is a great company.
5.05 Mike Gillian
These guys do a great job. I never have any complaints. Every time i need a part they have it for me.
5.05 SEAN JOHNSON
Great customer service
5.05 Verified Buyer
great service every time.
5.05 Verified Buyer
I haven't heard of any complaints.
5.05 Verified Buyer
No bad news is good news! I'd rent again.
5.05 Verified Buyer
Worked really good, couldn't tell it was a rental.
5.05 Verified Buyer
Pricing was fair, and the parts team was helpful.
5.05 Verified Buyer
Parts worked out great, and available.
5.05 Verified Buyer
Service was fast and sufficient.
5.05 Verified Buyer
they respond well, and available.
5.05 NANCY ISHAM
They do a great job.
5.05 Verified Buyer
Everything was a high 5/5. Good experience.
5.05 Verified Buyer
everything was good.
5.05 Verified Buyer
The service is always good.
5.05 Verified Buyer
The service was great and didn't take long at all.
5.05 Verified Buyer
Love this new machine. Would definitely recommend them to others.
5.05 Verified Buyer
Everything was great.
5.05 Verified Buyer
Everything was great. No issues.
5.05 Verified Buyer
I cant comment on pricing because I have nobody to compare them to.
5.05 Verified Buyer
always have what we need.
5.05 Jim Carson
Finkbiner has good responsiveness and knowledge.
5.05 Primary Contact
I like working with the guys in the parts department and they take good care of me. Have no issues with the.
5.05 Anthony Rausch
They do good work on our equipment and they have been easy to work with.
5.05 Verified Buyer
The sales team was good.
5.05 Verified Buyer
I've never had any issues. The parts were great.
5.05 Verified Buyer
Finkbiner is great.
5.05 Viviana Marian
Very good variety, and if you guys don't have it on hand it doesn't take long to get to us.
5.05 Verified Buyer
Finkbiner is easy to work with.
5.05 Verified Buyer
Everything went better than expected. Would definitely recommend.
5.05 Verified Buyer
They do a pretty good job. Love them.
5.05 Verified Buyer
Good people.
5.05 Tom Schatz
Finkbiner has great availability and we can get what we need from them.
5.05 Verified Buyer
They came on time like stated and got the job done pretty fast.
5.05 Verified Buyer
Never had an issue. everything worked out fine.
5.05 John Lucas
Been dealing with them for 40 years and they've always been good to us.
5.05 Verified Buyer
I've never experienced anything like this.
5.05 Verified Buyer
The service was quick and professional.
5.05 Verified Buyer
They helpful when I called. they do an excellent job.
5.05 Verified Buyer
I don't recall this purchase but I don't recall any issues with Finkbiner.
5.05 Verified Buyer
They technician was great.
5.05 Verified Buyer
Everything went really well.
5.05 Verified Buyer
The guy was really great and fast.
5.05 Andy Esfakis
They are always top notch with me. I've been with Finkbiner since the 70's.
5.05 Troy White
The sales, parts, and service managers at Finkbiner take really good care of us.
5.05 Abe Elder
Overall, Finkbiner Equipment has good communication, great support, and always gets back to us in a timely manner.
5.05 Verified Buyer
Finkbiner has nice equipment. The crusher we rented was good.
5.05 Verified Buyer
Finkbiner is easy to work with.
5.05 Verified Buyer
I don't have to do much. They have the parts ready for me and I just go pick them up.
5.05 Verified Buyer
Everything went smoothly.
5.05 Verified Buyer
They provided great customer service.
5.05 Verified Buyer
Delivery time was excellent.
5.05 Verified Buyer
They have their own little stock that they set up just for us which is why we love them so much.
5.05 Verified Buyer
All 5's for every question because they do a great job.
5.05 Verified Buyer
The rental worked out great. They performance was like new!
5.05 Verified Buyer
The staff was friendly and really helpful.
5.05 Trina Davis
Everything went well. The staff was extremely helpful.
5.05 MARIE FINNIGAN
They always get what we need to us in a good timely manner.
5.05 Rick Sniegowski
They deserve the highest scores. They do a real good job at servicing.
5.05 Verified Buyer
they had all the parts we needed for that particular machine.
5.05 Verified Buyer
They provided great service.
5.05 Verified Buyer
The rental staff was really helpful.
5.05 Verified Buyer
Everything was great. Nothing less than a 5.
5.05 Verified Buyer
Considering covid, the availability is not that great and pricing is steep.
5.05 Verified Buyer
I usually email John and he handles everything for me.
5.05 Verified Buyer
We've always received our items on time with no issues.
5.05 Verified Buyer
They do a fine job. I didn't get a quote but I also didn't ask for one either.
5.05 Verified Buyer
No, Everything was excellent, we had no issues.
5.05 Nate
We do pretty good business with them. Every time I call up for the parts they are very helpful.
5.05 Verified Buyer
You guys are amazing. We never had an issue and looking forward to using you all again in the future. Especially for the cranes.
5.05 Verified Buyer
They provide good service.
5.05 Verified Buyer
Finkbiner has fair prices and good service.
5.05 Barry J Borchart
They had the parts in stock and got them delivered quickly, they are always professional and we have no issues.
5.05 Jeffrey Jamerson
Finkbiner is very responsive, and we have a good rapport with the service representatives.
5.05 Verified Buyer
There was no issues, they completed everything very quickly with no mishaps.
5.05 Verified Buyer
We didn't have any issues, and we usually order a lot of parts from Finkbiner as well.
5.05 Juan Arreola
I've had nothing but good experiences from Finkbiner.
5.05 Verified Buyer
The rental was ready when needed, they are knowledgeable and helpful.
5.05 Verified Buyer
The customer service is really nice over there.
5.05 Verified Buyer
We purchase here and there from Finkbiner with no issues.
5.05 Verified Buyer
Everything has been great. We had some parts that needed returning and everything went pretty well.
5.05 Osbaldo Hernandez
Everything was great. I already recommend them.
5.05 Verified Buyer
our parts were great. The customer service was great as well.
5.05 Verified Buyer
We never had any issues.
5.05 Verified Buyer
Great customer service.
5.05 Verified Buyer
They respond so quick and are very professional.
5.05 Dan
Everything was great.
5.05 Primary Contact
The parts were available when we needed.
5.05 MARY CIKAUSKAS
Everything was great.
5.05 Verified Buyer
the parts didn't take long for delivery and worked out great.
5.05 Tom Ellis
Everything was pretty fine. 5's across the board.
5.05 Steve Lowery
We purchase from them often. Never had an issue.
5.05 Verified Buyer
I don't work there anymore but I never had any issues with the parts.
5.05 Verified Buyer
Everything was great, rental worked fine.
5.05 Verified Buyer
I don't have much feedback other than there was no issue.
5.05 Verified Buyer
They come in, do the service and leave. No complaints.
5.05 Verified Buyer
The process is super easy.
5.05 Verified Buyer
No real reason, they did a good job.
5.05 Karen Schroeder
Some parts were available bit some weren't. The turnaround time for them were really fast though.
5.05 Verified Buyer
Everything was good, no issues. We don't need any future services as of right now though.
5.05 Ap
Never had an issue with Finkbiner, fair prices and great parts.
5.05 Verified Buyer
The parts were available almost right away and the pricing is comparable.
5.05 Primary Contact
they typically have what we need.
5.05 Tim Cernovich
they deserve all high scores. Everything is always good.
5.05 Primary Contact
Great team, great work.
5.05 BRIAN MORRISON
We didn't need a quote as they service us quite often. They are always professional and accurate.
5.05 FRANK MORTON
We've never had any issues with Finkbiner. The parts are great, we always order from them.
5.05 ROBERT PFLUGRADT
Worked like new, was ready when needed and the staff was excellent.
5.05 Verified Buyer
I never hear of any issues.
5.05 Margaret
No isses, finkbiner always respond quickly to my calls.:
5.05 Craig Fink
They are super responsive.
5.05 Isaiah
everything was good.
5.05 Verified Buyer
Everything from the performance to the staff was great.
5.05 Verified Buyer
The customer service is very quick to respond. They are very knowledgeable and helpful and they get me the parts quickly.
5.05 Marty Davis
Love working with the team, they are quick and sufficient.
5.05 OLIVIA PERCEFULL
The parts were available when we needed them, the staff team was really helpful and I'd recommend them.
5.05 Verified Buyer
They are really fast at getting the job done.
5.05 Stanley Rapacz
They take good care of us, they're easy to work with and have used them for years.
5.05 Verified Buyer
They are very professional and quick on response.
5.05 Joe Lampignano
The parts were of great quality and we order from them a lot.
5.05 Verified Buyer
We had no issues they are great to work with.
5.05 Verified Buyer
They are know and personal
5.05 John mascolo
They are a good company, Sales team is super knowledgeable.
5.05 Verified Buyer
Those guys do really good work and they are always professional and just easy to work with.
5.05 Verified Buyer
Never had an issue with Finkbiner.
5.05 Marsha E Serlin
I really don't have time to talk but everything was great.
5.05 Verified Buyer
I don't know, they've just always taken care of us. The parts are always there.
5.05 Verified Buyer
The parts guys know what they are doing. They are very helpful. and through finding the right parts. They go the extra step on the customer service.
5.05 Verified Buyer
Have used them for their services for years, have recommended them to others and we have no issues or complaints.
5.05 Regina Carbone
They are the easiest company to work with.
5.05 Verified Buyer
Had no problems or issues, they had what was needed in stock and got them to us quickly.
5.05 Verified Buyer
They're knowledgeable, they had the parts in stock, and easy to work with them.
5.05 Verified Buyer
It was a good experience, have no complaints.
5.05 Verified Buyer
Have used their services for years and have no problems with them.
5.05 Shawn Granger
The customer service is great, they have the parts in stock, and just easy to work with them.
5.05 Jill S
Everything worked out fine and always a good experience with those guys.
5.05 Kim Pedroza
Finkbiner is always very quick and extremely knowledgeable.
5.05 Verified Buyer
Everything went okay
5.05 Verified Buyer
Finkbiner is great to work with!
5.05 Verified Buyer
Andrew always does a great job. He is very helpful finding the parts I need.
5.05 Verified Buyer
I don't deal with invoices but other than that I have great success with them.
5.05 Primary Contact
They are professional and didn't take long at all.
5.05 ROBERT PHILLIPS
Finkbiner is a great company to work with. We never have any issues.
5.05 Taylor Skwarczek
They have a great group of employees. They are very knowledgeable.
5.05 Rich Lucas
They have great availability and knowledgeable employees.
5.05 Nick Zessack
Finkbiner is a great company and they are very knowledgeable. They do a great job on service as well.
5.05 Verified Buyer
We have used them for over 40 years and everything is great.
5.05 Verified Buyer
Been working with Finkbiner for years, they are good at what they do.
5.05 Philip Martire
Everything from the ordering to delivery was great.
5.05 Mike Loeffelholz
They were fast and professional.
5.05 Jim Crook
Everything was great. I have no complaints.
5.05 Verified Buyer
They do good service work on our equipment, it's easy to work with them and they are just good at what they do.
5.05 Verified Buyer
They have a good group of people there and they take good care of us.
5.05 TROY c
Always have items in stock and the parts guys are very knowledgable.
5.05 Verified Buyer
We do a lot of business with them, they are great.
5.05 Primary Contact
Haven't had any issues with them, and they usually have what we need in stock.
5.05 Verified Buyer
They do a good job have no issues with them, always a good experience.
5.05 Mark Mosoriak
Just the experience of working with them and the quality of the customer service that they give.
5.05 Verified Buyer
They have parts in stock, they're easy to work with and they have good customer service.
5.05 AP INVOICES
Spoke with owners before and they get back to me in a timely manner. Service and timing is great, responses are on time which means we get our parts on time.
5.05 Denny Phillips
Everything was awesome.
5.05 Verified Buyer
When dealing with them it's always a good experience and they usually have what we need in stock. Haven't got any complaints.
5.05 Andy Esfakis
They usually have what we need in stock, they make sure that we are happy and we don't have any issues with them.
5.05 Verified Buyer
They do good work on our equipment, easy to work with them and they are professional.
5.05 Verified Buyer
We are happy with there services that we use and have no issues or complaints.
5.05 Primary Contact
They always have the product and we are happy with them.
5.05 Tim Meagan
Always a good experience, they have the parts in stock and they have great customer service.
5.05 Verified Buyer
the whole experience was good
5.05 Verified Buyer
the parts are always available when we need them
5.05 GARY MILLER
because they always do good
5.05 Jeff Dunteman
Finkbiner is always good. we never have any issues with them.
5.05 Verified Buyer
everything was good with the parts
5.05 Verified Buyer
we never had any problems before.
5.05 Osbaldo Hernandez
didn't take them long to service us
5.05 Verified Buyer
everything was all good
5.05 Carl Kaufman
everything was great, was ready fast and worked well
5.05 Verified Buyer
I like the ease of use, their knowledge, and their parts availability.
5.05 Primary Contact
I like everyone that works there. Everyone is friendly.
5.05 Primary Contact
They've been a good vendor.
5.05 Verified Buyer
They helped me out a lot. It's not easy. They work back and forth with you.
5.05 Verified Buyer
They were just easy to deal with.
5.05 Verified Buyer
we had no issues
5.05 Verified Buyer
I like the ease of being able to talk to anyone any time of the day.
5.05 Verified Buyer
Everything. The parts are always readily available and they're easy to work with.
5.05 Verified Buyer
the pricing is fair and the process is easy and simple
5.05 Verified Buyer
we always get our parts next day with you guys!
5.05 Verified Buyer
Responsiveness is always top notch
5.05 Verified Buyer
no, everything seems to be going well with them
5.05 Verified Buyer
Ease of doing business and the ability to work on older equipment
5.05 Verified Buyer
everything is always good
5.05 Verified Buyer
Competent, Do a good job in a timely fashion
5.05 Verified Buyer
the part showed up next day with the last experience. and as far as recommending I would seeing that they are the only company in town with the parts that we need
5.05 Verified Buyer
they are really attentive
5.05 Verified Buyer
I've developed a relationship with our salesman that has made things easy. When I need something or have a question, I just shoot him an email and he gets right back to me. I don't have to spend all that time on the phone.
5.05 Verified Buyer
They do good work and easy to work with them.
5.05 Verified Buyer
Always a good experience with them and have recommended them to others.
5.05 Verified Buyer
They usually have the parts that we need and easy to work with them.
5.05 Verified Buyer
They did a good job and no have no complaints about there work.
5.05 Verified Buyer
they always have the parts we need in stock
5.05 Verified Buyer
no they always do good service for us
5.05 Verified Buyer
they are like the only shop in town but their parts are good and pricing is fair
5.05 Verified Buyer
oh finkbiner as a whole is awesome. I don't have issues with them at all
5.05 Verified Buyer
They usually have what we need in stock easy to work with.
5.05 Verified Buyer
Have been using them for over 15 years and haven't had a bad experience with them.
5.05 Verified Buyer
everything went well
5.05 Verified Buyer
i love finkbiner. Nothing bad to say about them
5.05 Verified Buyer
They do service work and we get along well. Easy to work with them.
5.05 Verified Buyer
Those guys are great, they are easy to work with and they do a great job. Have no complaints.
5.05 Verified Buyer
They are easy to work with and respond quickly to answer any question we have.
5.05 Verified Buyer
Rental worked like new
5.05 Verified Buyer
They're easy to work with and recommend them to others that use the same equipment
5.05 Verified Buyer
oh we have no complaints with finkbiner. They always quote us first and have the parts ready
5.05 Verified Buyer
It's always a good experience, easy to work with them.
5.05 Verified Buyer
finkbiner has really good parts. Thats who we always go to for them
5.05 Verified Buyer
They are very responsive every time I call.
5.05 Verified Buyer
When I call I get knowledgeable people and the quick to respond to our service request.
5.05 Verified Buyer
They have the parts we need in stock. They started stocking belts for just for us which was nice.
5.05 Verified Buyer
They are the closest Gradall dealer and the have the parts we need.
5.05 Verified Buyer
They are very knowledge they have the best sales team that I have ever dealt with.
5.05 Verified Buyer
They are easy to deal with. Every time I call they are always available to help me or my guys. Parts availability is very good.
5.05 Verified Buyer
They are very helpful on finding us hard to find parts. All those guys do a good job.
5.05 Verified Buyer
The parts guys help us find the parts we need. The sales office does a really good job and the mechanics are very nice and do a good job explaining the repairs.
4.55 Verified Buyer
The rental equipment is great, it's just expensive.
4.55 Verified Buyer
They are not located far from me and it's not hard for me to receive supplies.
4.55 Taylor Yelnick
Performance and delivery was excellent. Wouldn't mind renting again.
4.55 Verified Buyer
The service was great, they don't take long in getting us our supplies.
4.55 Dion Neison
Great and dependable company
4.55 Tim Morris
They are easy to work with, they make sure we get the parts we need, and they are always professional.
4.55 Primary Contact
They are easy to work with and they usually have what we need in stock if not they still get them to us as quickly as they can.
4.55 Verified Buyer
only ones who who have the parts I need for my equipment.
4.55 Verified Buyer
Everything went really well with them. Great service.
4.55 Verified Buyer
knowledge and willing to work with you.
4.55 Verified Buyer
great staff and customer service.
4.55 Mack DeLozier
They are easy to work with, they are also friendly and professional.
4.55 Verified Buyer
The sales team was great. Pricing could've been cheaper.
4.55 Verified Buyer
Everything was pretty good.
4.55 Primary Contact
They usually have them in stock, they get them to us quickly and have no issues with them.
4.55 Verified Buyer
Have no issues or complaints.
4.55 Verified Buyer
They've done business with us for years,even before they were Finkbiner. The staff is excellent.
4.55 Verified Buyer
Have no issues or complaints
4.55 Verified Buyer
The do a good job servicing our equipment, those guys know what they're doing.
4.55 Verified Buyer
They do a really go job working on our equipment.
4.55 Verified Buyer
everything with that purchase was fine just wish we got the parts a little faster
4.55 Verified Buyer
They carry the brands I like.
4.05 Neno
great company. The technicians are fantastic. they are easy to work with.
4.05 Verified Buyer
The parts are of great quality and they always have what we need.
4.05 Mike Loeffelholz
Haven't had any issues with them and it's easy working with them. No complaints.
4.05 Verified Buyer
Dan Buck at Finkbiner was very easy to work with.
4.05 Verified Buyer
They do a great job at Peoria branch!! Excellent Service.
4.05 Verified Buyer
Oh we never had an issue with Finkbiner.
4.05 Verified Buyer
Finkbiner is able to do the work for us.
4.05 Verified Buyer
They did a good job servicing our equipment.
4.05 Ken Pathak
As far as I know of, they've always taken care of us.
4.05 Verified Buyer
Sometimes Finkbiner does not have enough in stock and they aren't always the most knowledgeable.
4.05 Verified Buyer
I like their parts availability.
4.05 Peter Coulopoulos
Nobody's perfect
4.05 Verified Buyer
They do a good job and they know what there doing.
4.05 Mike Gillian
no issues
4.05 .
They find the right parts.
4.05 Verified Buyer
They're quick to respond and easy to deal with.
4.05 Verified Buyer
the support team is great
4.05 Verified Buyer
Everything went well, we are all good
4.05 Verified Buyer
They are very willing to work with you. They are fairly young in their work force. They are relatively new. They are just learning.
4.05 Verified Buyer
They parts we needed for the machines we operate.
4.05 Verified Buyer
Stephen in parts does a great job helping us locates hard to find parts. He is great to work with.
4.05 Verified Buyer
They always answer my questions quickly.
4.05 Verified Buyer
when they ask for technician to come out they need a person on sight so they ask for Finkbiner's technicians to call before they come and they always just show up randomly. So he said communication could be better.
3.55 Verified Buyer
had issues getting the correct parts lately.
3.55 Verified Buyer
My first time ordering from them because they were the only ones available.
3.55 Verified Buyer
There isn't much availability but other than that, everything else is okay.
3.55 Verified Buyer
The invoices never had an issue with, and the parts are of good quality.
3.55 Verified Buyer
They respond okay and the technicians are good.
3.55 Verified Buyer
''the parts pricing is high and the parts personnel aren't all that great
3.55 Verified Buyer
overall the experience wasn't bad
3.05 Primary Contact
The parts availability is really low and the pricing for it is really high.
2.55 Verified Buyer
My billing and invoices are always wrong.
2.55 Verified Buyer
Finkbiner is far away from me.
2.05 Verified Buyer
The rental equipment is good.
0.55 Verified Buyer
Had service done and has not been done right.
0.55 Verified Buyer
based off everything lately, the service has not been good at all.

About Finkbiner Equipment Company

Finkbiner Equipment offers new, used, and rental equipment for earthmoving, lifting, material handling, paving, milling, compaction, and crushing and screening. They serve Illinois and Northwest Indiana with top heavy equipment brands like Liebherr, KPI-JVI Astec, Grove, Gomaco, Sakai, Sandvik, Manitowoc, and more.

In addition to providing heavy machines, their equipment dealerships in Illinois offer comprehensive heavy equipment service and a huge inventory of parts for most makes and models. Emergency equipment service is available on-site or in their shops.

Read customer reviews for Finkbiner Equipment Company to see what people are saying about them in our phone surveys.

Finkbiner Equipment Company Locations

Burr Ridge, IL
15 W 400 N Frontage Rd
Burr Ridge, IL 60527
630-654-3700
Map & Hours

East Peoria, IL
3501 N Main St.
East Peoria, IL 61611
309-863-4831
Map & Hours