5.05
			10/28/2025
			Verified Buyer
			
          
        
			 
		 
	
		
					
	
                
	
	
	
    
  
	
		
		
						
			5.05
			08/28/2025
			Brandon Castillo
			
          
        
			 
		 
	
		
			I like their customer service.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			06/03/2025
			Ryan Hart
			
          
        
			 
		 
	
		
			I've been working with them for years, and they are at the top of my list of vendors. They answer all my questions, are friendly, and knowledgeable. I truly enjoy working with FS Depot.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			05/07/2025
			Mara Davidson
			
          
        
			 
		 
	
		
			We have a great working relationship with FS Depot, and we communicate all day, every day. They are very friendly, always helpful, and very responsive.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			03/14/2025
			Verified Buyer
			
          
        
			 
		 
	
		
			It's simple, with no real hiccups, and a smooth transition all the way through.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			02/05/2025
			Verified Buyer
			
          
        
			 
		 
	
		
			The pricing is fair and they're dependable.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			02/04/2025
			Verified Buyer
			
          
        
			 
		 
	
		
			They're outstanding. They are probably the easiest company for me to deal with.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			01/31/2025
			Verified Buyer
			
          
        
			 
		 
	
		
					
	
                
	
	
	
    
  
	
		
		
						
			5.05
			01/31/2025
			Verified Buyer
			
          
        
			 
		 
	
		
					
	
                
	
	
	
    
  
	
		
		
						
			5.05
			09/25/2024
			Zach Gordon
			
          
        
			 
		 
	
		
			Everything always goes well when we do business with them.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			09/12/2024
			Boris Kofman
			
          
        
			 
		 
	
		
			They're good to me and I appreciate everything they do. All of my interactions with them are smooth.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			07/18/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			Everything is going smooth. It has been a lot better than before. The CR team is doing great. They're always helpful.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			07/18/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			You guys are our dealers within the network and we enjoy FS Depot. Everything is going well so far. I've heard around the office that there have been mishaps in the past. That being said, some mislabeled parts and shipping issues with packages getting shipped to a different location. Overall, you guys aren't terrible and I would highly recommend you.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			07/16/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			I've been working with them for 10 years now. They're the bread and butter. I wish they had a private jet to deliver parts sooner but it is what it is with the delivery. I'm not really complaining about it too much. In the end, we still get what we need.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			06/25/2024
			Craig Reynolds
			
          
        
			 
		 
	
		
			You guys are always so great to work with! Crystal is great too! She's always helping us out.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			05/24/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			We've never experienced any issues with you guys. We're satisfied.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			05/24/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			I only have one concern right now. Our account number got changed and now I can't order online since it's been changed. Is there any way for us to get that fixed? I'd like to add that Lisa has been great in helping me out in a timely manner too. Overall, everything has been going great!		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			03/12/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			Crystal, Lauren, Ann V, Lisa, and then Bridget and Vickey in customer service are new but they are all amazing and awesome to work with.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			01/23/2024
			Fred Rodriguez
			
          
        
			 
		 
	
		
			The ordering process is easy and the team has a great response time.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			01/19/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			They have good parts availabilty.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			01/16/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			They make the ordering process easy. Their website is very helpful and includes pictures of parts so I can be sure I'm ordering the correct item.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			01/15/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			They have good communication, product, and it's easy to place our orders.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			01/15/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			They've got good pricing.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			01/10/2024
			Brandon Castillo
			
          
        
			 
		 
	
		
			They have a good team that ensures that we always get the correct parts and that our orders are on time.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			12/04/2023
			Britton Mardis
			
          
        
			 
		 
	
		
			They have good customer service.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			11/14/2023
			Verified Buyer
			
          
        
			 
		 
	
		
			They make doing business with them easy.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			11/10/2023
			Fred Rodriguez
			
          
        
			 
		 
	
		
			They're ordering process is quick and easy.		
	
                
	
	
	
    
  
	
		
		
						
			5.05
			11/08/2023
			Justin Carpenter
			
          
        
			 
		 
	
		
			They have great customer service and parts availability. The website is very helpful.		
	
                
	
	
	
    
  
	
		
		
						
			4.55
			10/30/2025
			Corey Karle
			
          
        
			 
		 
	
		
			I like the customer support.  I want to send out a special thanks to Vicky, Bridget, Crystal, Laura, Lisa, and Geeta from the Owen Equipment parts department. We appreciate all you do for us.		
	
                
	
	
	
    
  
	
		
		
						
			4.55
			04/15/2025
			Corey Karle
			
          
        
			 
		 
	
		
			Their parts and personnel are very good.		
	
                
	
	
	
    
  
	
		
		
						
			4.55
			04/09/2025
			Van Brandtner
			
          
        
			 
		 
	
		
			They usually have what I need in stock. I like their system we place orders on.		
	
                
	
	
	
    
  
	
		
		
						
			4.55
			03/14/2025
			Verified Buyer
			
          
        
			 
		 
	
		
					
	
                
	
	
	
    
  
	
		
		
						
			4.55
			02/20/2025
			Verified Buyer
			
          
        
			 
		 
	
		
			They're fantastic.		
	
                
	
	
	
    
  
	
		
		
						
			4.55
			08/27/2024
			Zac Stevens
			
          
        
			 
		 
	
		
			The employees are knowledgeable and we get our orders in a timely manner.		
	
                
	
	
	
    
  
	
		
		
						
			4.55
			08/26/2024
			Britton Mardis
			
          
        
			 
		 
	
		
			The employees are very knowledgeable.		
	
                
	
	
	
    
  
	
		
		
						
			4.55
			06/13/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			The staff is friendly and they do their best to get stuff done.		
	
                
	
	
	
    
  
	
		
		
						
			4.55
			04/26/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			Things are going pretty well. We do will call orders so it's a little different. The first part of the year was a little troublesome but things have gotten a lot better. As far as your website goes, we are satisfied.		
	
                
	
	
	
    
  
	
		
		
						
			4.55
			03/12/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			They don't always have the parts we need but for what they do have, they are always great at giving it to us and our customers.		
	
                
	
	
	
    
  
	
		
		
						
			4.55
			11/08/2023
			Alex Jerome
			
          
        
			 
		 
	
		
			They have good prices, the website is easy to use		
	
                
	
	
	
    
  
	
		
		
						
			4.05
			06/30/2025
			Verified Buyer
			
          
        
			 
		 
	
		
					
	
                
	
	
	
    
  
	
		
		
						
			4.05
			05/07/2025
			Danny Hernandez
			
          
        
			 
		 
	
		
			They have great vactor trucks and parts.		
	
                
	
	
	
    
  
	
		
		
						
			4.05
			02/04/2025
			Verified Buyer
			
          
        
			 
		 
	
		
			I've been doing business with them for 15 years. Everybody has been extremely nice and helpful.		
	
                
	
	
	
    
  
	
		
		
						
			4.05
			09/26/2024
			Verified Buyer
			
          
        
			 
		 
	
		
					
	
                
	
	
	
    
  
	
		
		
						
			4.05
			05/14/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			They make easy to place our orders.		
	
                
	
	
	
    
  
	
		
		
						
			3.55
			05/28/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			It's just a parts warehouse to me. They should be better at having more parts available.		
	
                
	
	
	
    
  
	
		
		
						
			3.55
			03/12/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			The ease of ordering is good. They should work on their pricing and backorders.		
	
                
	
	
	
    
  
	
		
		
						
			3.05
			08/20/2024
			Verified Buyer
			
          
        
			 
		 
	
		
					
	
                
	
	
	
    
  
	
		
		
						
			3.05
			06/07/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			We're pretty much forced to work with FS Depot. We have no choice. What they have available for parts has been okay because it's been worse but it feels like parts are more on demand than already being in stock. Customer service is in need of dire improvement too.		
	
                
	
	
	
    
  
	
		
		
						
			2.55
			02/15/2024
			Verified Buyer
			
          
        
			 
		 
	
		
			When they have the parts everything is good. However, when the parts aren't in stock then it's a problem as their lead times are typically longer than they say they are. Also, their prices are high.		
	
                
	
	
	
    
  
	
		
		
						
			1.55
			02/04/2025
			Verified Buyer
			
          
        
			 
		 
	
		
					
	
                
	
	
	
  
	 
	
		About FS Depot
		FS Depot supplies OEM parts for equipment manufacturers, including Elgin, Guzzler, Jetstream, Truvac, and Vactor. With a 100,000 ft2 warehouse, their massive inventory of parts supports dealers for these manufacturers worldwide. FS Depot also provides the latest information on new parts and warranty information, and they offer comprehensive support to ensure their customers purchase the right parts.
Read FS Depot's reviews below to see what people say about them in phone surveys. 
		        
        
			
			
			
FS Depot   Location
					
				
					University Park, IL 
					2645 Federal Signal Drive
					University Park, IL 60484-3167
					847-468-2350
										Map & Hours