Verified Reviews for FS Depot

5.05 05/07/2025 Mara Davidson

We have a great working relationship with FS Depot, and we communicate all day, every day. They are very friendly, always helpful, and very responsive.

5.05 03/14/2025 Verified Buyer

It's simple, with no real hiccups, and a smooth transition all the way through.

5.05 02/05/2025 Verified Buyer

The pricing is fair and they're dependable.

5.05 02/04/2025 Verified Buyer

They're outstanding. They are probably the easiest company for me to deal with.

5.05 01/31/2025 Verified Buyer

5.05 01/31/2025 Verified Buyer

5.05 09/25/2024 Zach Gordon

Everything always goes well when we do business with them.

5.05 09/12/2024 Boris Kofman

They're good to me and I appreciate everything they do. All of my interactions with them are smooth.

5.05 07/18/2024 Verified Buyer

Everything is going smooth. It has been a lot better than before. The CR team is doing great. They're always helpful.

5.05 07/18/2024 Verified Buyer

You guys are our dealers within the network and we enjoy FS Depot. Everything is going well so far. I've heard around the office that there have been mishaps in the past. That being said, some mislabeled parts and shipping issues with packages getting shipped to a different location. Overall, you guys aren't terrible and I would highly recommend you.

5.05 07/16/2024 Verified Buyer

I've been working with them for 10 years now. They're the bread and butter. I wish they had a private jet to deliver parts sooner but it is what it is with the delivery. I'm not really complaining about it too much. In the end, we still get what we need.

5.05 06/25/2024 Craig Reynolds

You guys are always so great to work with! Crystal is great too! She's always helping us out.

5.05 05/24/2024 Verified Buyer

We've never experienced any issues with you guys. We're satisfied.

5.05 05/24/2024 Verified Buyer

I only have one concern right now. Our account number got changed and now I can't order online since it's been changed. Is there any way for us to get that fixed? I'd like to add that Lisa has been great in helping me out in a timely manner too. Overall, everything has been going great!

5.05 03/12/2024 Verified Buyer

Crystal, Lauren, Ann V, Lisa, and then Bridget and Vickey in customer service are new but they are all amazing and awesome to work with.

5.05 01/23/2024 Fred Rodriguez

The ordering process is easy and the team has a great response time.

5.05 01/19/2024 Verified Buyer

They have good parts availabilty.

5.05 01/16/2024 Verified Buyer

They make the ordering process easy. Their website is very helpful and includes pictures of parts so I can be sure I'm ordering the correct item.

5.05 01/15/2024 Verified Buyer

They have good communication, product, and it's easy to place our orders.

5.05 01/15/2024 Verified Buyer

They've got good pricing.

5.05 01/10/2024 Brandon Castillo

They have a good team that ensures that we always get the correct parts and that our orders are on time.

5.05 12/04/2023 Britton Mardis

They have good customer service.

5.05 11/14/2023 Verified Buyer

They make doing business with them easy.

5.05 11/10/2023 Fred Rodriguez

They're ordering process is quick and easy.

5.05 11/08/2023 Justin Carpenter

They have great customer service and parts availability. The website is very helpful.

5.05 10/10/2023 Jeremy Hill

The customer service impresses me the most at FS Depot.

5.05 10/09/2023 Verified Buyer

I've never had any major issues with FS Depot. I always get my parts from them.

5.05 09/11/2023 Verified Buyer

Having FS Depot as our dealer, they're pretty good to work with and the portal makes it very easy for us to order from them.

5.05 09/11/2023 Verified Buyer

It is very easy to order from them and the timing is great.

5.05 09/05/2023 Verified Buyer

FS Depot is very efficient. They are a great team to work with.

5.05 08/29/2023 Verified Buyer

FS Depot has great products.

5.05 08/28/2023 Taylor

I've worked with them for 28 years. FS Depot is a great company to work with!

5.05 08/10/2023 Verified Buyer

It's been awhile since we worked with them. We're no longer a customer due to things out of our control since we had to change vendors. Overall, we had good experiences with FS Depot when they were our vendor.

5.05 06/12/2023 Verified Buyer

If anyone is able to pick their vendors, Id tell them to go with FS.

5.05 06/09/2023 Danny Hernandez

I always purchase from them. They have good products!

5.05 06/09/2023 Verified Buyer

They are great with communicating!

5.05 05/31/2023 Verified Buyer

5.05 05/30/2023 Brandon Castillo

They're knowledgeable and they get things out in timely manner.

5.05 05/30/2023 Steve Basham

They're a knowledgeable distributor.

5.05 05/25/2023 Verified Buyer

5.05 05/25/2023 Samantha St. Romain

They are very helpful.

5.05 05/25/2023 Taylor

We always have a pleasant experience working with them. Their employees are courteous, knowledgeable, and helpful. They're a good company and their products are good quality.

4.55 04/15/2025 Corey Karle

Their parts and personnel are very good.

4.55 04/09/2025 Van Brandtner

They usually have what I need in stock. I like their system we place orders on.

4.55 03/14/2025 Verified Buyer

4.55 02/20/2025 Verified Buyer

They're fantastic.

4.55 08/27/2024 Zac Stevens

The employees are knowledgeable and we get our orders in a timely manner.

4.55 08/26/2024 Britton Mardis

The employees are very knowledgeable.

4.55 06/13/2024 Verified Buyer

The staff is friendly and they do their best to get stuff done.

4.55 04/26/2024 Verified Buyer

Things are going pretty well. We do will call orders so it's a little different. The first part of the year was a little troublesome but things have gotten a lot better. As far as your website goes, we are satisfied.

4.55 03/12/2024 Verified Buyer

They don't always have the parts we need but for what they do have, they are always great at giving it to us and our customers.

4.55 11/08/2023 Alex Jerome

They have good prices, the website is easy to use

4.55 07/10/2023 Justin Carpenter

4.55 06/09/2023 Jeremy Hill

FS Depot has gotten a lot better within the past 2 months. I would highly recommend them! Im very grateful because they make my job a lot easier. Theyre super quick with invoices and communicating in general. And now they have a full staff team, which is great!

4.05 05/07/2025 Danny Hernandez

They have great vactor trucks and parts.

4.05 02/04/2025 Verified Buyer

I've been doing business with them for 15 years. Everybody has been extremely nice and helpful.

4.05 09/26/2024 Verified Buyer

4.05 05/14/2024 Verified Buyer

They make easy to place our orders.

4.05 10/10/2023 Verified Buyer

I can't say that I'm impressed with them. They do okay with the parts.

4.05 09/06/2023 Verified Buyer

Most of the time while having them as our dealer, we have to choose them no matter what and they're great but the pricing aspect of things could be better.

4.05 09/06/2023 Verified Buyer

The parts folks are extremely knowledgeable about any machine within their realm. They prove that they're not just beginners since they know the machines inside and out. Their knowledge helps us out a lot too.

4.05 08/10/2023 Craig Reynolds

4.05 07/11/2023 Verified Buyer

Since they are our dealer, things have been well while working with FS Depot. We operate with them case by case. However, looking back at this order, we still have a couple pieces on backorder. The chains have no eta.

4.05 05/31/2023 Alex Jerome

The website is easy to use and I like the fact there are still paper manuals.

4.05 05/26/2023 Verified Buyer

4.05 05/26/2023 Stephen K.

Dealing with the people is easy.

3.55 05/28/2024 Verified Buyer

It's just a parts warehouse to me. They should be better at having more parts available.

3.55 03/12/2024 Verified Buyer

The ease of ordering is good. They should work on their pricing and backorders.

3.55 10/10/2023 Verified Buyer

Being the distributor, there is a lot of packing paper I've noticed. Sometimes a delay from manufactures happen to because they have a delay for getting parts from overseas.

3.55 10/09/2023 Verified Buyer

There are some instances where I can't find parts and manuals online and they reach out via email. They're very quick about that.

3.55 07/10/2023 Verified Buyer

They are doing a lot better than before from a year ago. Before, I would've rated them a 2 because there were a lot of issues but they have gotten better. However, we still have some parts being shipped incorrectly every now and then.

3.55 07/05/2023 Verified Buyer

It is a little difficult to navigate their website to order parts.

3.55 06/12/2023 Verified Buyer

They are a contractor for us and there are a lot of times we are missing parts or the parts are mislabeled.

3.55 05/30/2023 Jeff Jackson

They have most of the information that is needed on their website.

3.05 08/20/2024 Verified Buyer

3.05 06/07/2024 Verified Buyer

We're pretty much forced to work with FS Depot. We have no choice. What they have available for parts has been okay because it's been worse but it feels like parts are more on demand than already being in stock. Customer service is in need of dire improvement too.

3.05 07/14/2023 Verified Buyer

Some of their support staff is lacking in training. There is a lack of timeliness in response times. They don't appreciate we are the front line for our customers.

2.55 02/15/2024 Verified Buyer

When they have the parts everything is good. However, when the parts aren't in stock then it's a problem as their lead times are typically longer than they say they are. Also, their prices are high.

1.55 02/04/2025 Verified Buyer