Verified Reviews for Great Southern Equipment

5.05 01/23/2024 Jose Meza

It was great, a good experience overall. You put in a call and the sales rep is right there. Great customer service and they're very helpful.

5.05 01/22/2024 Ray Leonard

Great people that work there, and I have had nothing but good experiences when doing business with them.

5.05 01/19/2024 Jeff Bolin

Everything always works out well, they are professional, and they are always helpful and make sure that I get the parts that I order.

5.05 01/19/2024 Verified Buyer

We are happy with the purchased equipment, and it was a good experience.

5.05 01/17/2024 Verified Buyer

We've never had a problem with them

5.05 01/16/2024 Robert Russell

They're very dependable and capable

5.05 01/11/2024 Jared Combs

We use them often. They're convenient and the turnover rate for problem solving is relatively fast.

5.05 01/11/2024 Todd Tillman

Just my overall experiences with them. Every interation I have is a positive experience. I have not had a negative experience since working with them.

5.05 01/11/2024 Carlos Aguila

The sales guy was really good at answering and getting back to me.It was a good price, good machine. Really nothing bad at all.

5.05 01/04/2024 Richard Dicarlo

They have a good parts department, always professional and friendly, and they get the parts to me quickly.

5.05 12/20/2023 Colen Anceschini

They have good service.

5.05 12/19/2023 Yenny Rodriguez

I always recommend Great Southern. I've been working with them for awhile and they've been great to work with.

5.05 12/19/2023 Preston Schram

They're always very responsive when it comes to the service being completed. They get it done right on time.

5.05 12/18/2023 Danielle Kierstead

The employees are knowledgeable, it's easy to order our parts, and we get the deliveries super fast.

5.05 12/18/2023 Denny Colbert

They've been highly responsive, our down time is very minimal. The parts availability is great too!

5.05 12/18/2023 Verified Buyer

You guys do a great job. I haven't come into any issues working with Great Southern Equipment.

5.05 12/18/2023 Verified Buyer

If you're in need of parts for bigger machinery, Great Southern Equipment is the place to go.

5.05 12/18/2023 Amanda Walker

I appreciate their level of communication and the ease of ordering parts. The tracking information they provide is also very helpful.

5.05 12/15/2023 Denise Holborn

Haven't gotten any complaints, and they always do good work on the equipment.

5.05 12/15/2023 Tony Kraus

I've never had any complaints about GSE. They always do a real good job for us.

5.05 12/15/2023 Verified Buyer

I have no problem with at all. They're real good people and always get me what I need.

5.05 12/15/2023 Verified Buyer

They have good customer service.

5.05 12/15/2023 Verified Buyer

They're easy to work with, have great customer service, and have good parts availability.

5.05 12/13/2023 Verified Buyer

Have worked with them for years and it's always a good experience.

5.05 12/11/2023 Teddy Steger

Great Southern Equipment is easy to business with and is always helpful.

5.05 12/11/2023 Matt Donnell

Great Southern provides great quality equipment and has great service personnel.

5.05 12/11/2023 Curtis McCrillis

Great Southern Equipment provides great customer service.

5.05 12/11/2023 Thomas Palumbo

Great Southern Equipment provides great service experiences.

5.05 11/28/2023 Verified Buyer

Great Southern Equipment is easy to do business with.

5.05 11/17/2023 Verified Buyer

They have the parts in stock, and they are a good vendor to work with.

5.05 11/17/2023 Matt Spencer

We have had a great relationship with them.

5.05 11/16/2023 Chuck Copeland

They had the parts I needed in stock, and I have recommended them to others.

5.05 11/15/2023 Verified Buyer

They have parts in stock, and they are easy to work with.

5.05 11/15/2023 Verified Buyer

Everything has always worked out well with them, and I have recommended them to others.

5.05 11/15/2023 Corey Ackerman

So far everything has worked out well with them, and I have no complaints.

5.05 11/10/2023 Verified Buyer

They have excellent service and are very professional. All my experiences with them have been great!

5.05 11/02/2023 Dusty Weldon

I've dealt with Great Southern Equipment for a long time, and for the most part, they provide great customer service.

5.05 11/01/2023 Peter Milana

Great Southern Equipment has always provided great customer service.

5.05 11/01/2023 Juan Fleitas

They respond to issues quickly.

5.05 10/31/2023 Debra Walker

Everything works out well with them, and I would recommend them to others.

5.05 10/31/2023 Andrea Fuller

We have never had an issue ordering from Great Southern Equipment.

5.05 10/31/2023 Jay Bricier

Great Southern Equipment provides great customer service, working with me to make sure I receive the correct parts.

5.05 10/31/2023 Mike Holconb

Great Southern Equipment provides quality equipment.

5.05 10/30/2023 Verified Buyer

The technicians do a good job on our equipment.

5.05 10/27/2023 Donald Denney

They do good work on the equipment, and we will continue to use them in the future.

5.05 10/26/2023 Kim Williams

We've had great experiences with Great Southern Equipment.

5.05 10/26/2023 Anna Gonzalez

Great Southern Equipment has the equipment we need, can get it to us quickly, and has helpful and knowledgeable employees.

5.05 10/24/2023 Jeff DiGiammarino

Great Southern Equipment provides great customer service, with knowledgeable employees, and has great pricing.

5.05 10/23/2023 Elizabeth Aguilera

They are very fast and give great service with amazing quality.

5.05 10/20/2023 Bill Moody

They are knowledgeable.

5.05 10/20/2023 Verified Buyer

They are easy to work with, they are professional, and they have parts in stock.

5.05 10/12/2023 Verified Buyer

They were very, very good and easy to work with. We had no issues at all.

5.05 10/03/2023 Anna Mora

Everything worked out well and they had the equipment already in stock.

5.05 10/03/2023 Verified Buyer

We never came across any issues purchasing parts from Great Southern Equipment. They're great to work with and have good competitive prices.

5.05 10/03/2023 Verified Buyer

They are impressive. We rarely had any problems with them and when a problem did occur, they were quick to fix it.

5.05 10/03/2023 Robert Wright

They are easy to order from, have good shipping times, and are knowledgeable within their field.

5.05 10/02/2023 Lane Goodman

I was very pleased with the parts we ordered. I enjoy their availability of parts too.

5.05 10/02/2023 Shannon Sherrill

The delivery was timely. I think the pricing was good and the service was fair.

5.05 10/02/2023 Verified Buyer

They do what they say they're going to do and get it done right.

5.05 10/02/2023 Verified Buyer

I've never heard of any complaints from the guys in the shop when it comes to the parts. They seem to be good and purchasing is an easy process.

5.05 08/29/2023 Verified Buyer

Have been using them for years and they have been good to me, and I have no issues with them.

5.05 08/25/2023 Andrew Dellar

They have very good, prompt service. Their service techs are quite knowledgeable.

5.05 08/24/2023 Verified Buyer

From what I remember, they were really good to me.

5.05 08/24/2023 Verified Buyer

Any time we've tried to get a part, they've gotten it to us.

5.05 08/24/2023 Verified Buyer

They did everything well. It was just a good experience, period.

5.05 08/22/2023 Verified Buyer

They have the parts most of the time in stock, and if they have to order them, they usually get them to us in a day or two. So, I would recommend them to others.

5.05 08/21/2023 Verified Buyer

Everything worked out well and I have no complaints.

5.05 08/21/2023 Verified Buyer

That guy in parts treats me well. I can't remember his name but he does a good job.

5.05 08/21/2023 Robert Ackley

It was a good experience, the communication was good, and the salesperson did a good job with the sale. And I was happy with the pricing of the equipment.

5.05 08/21/2023 Nick Edenfield

Haven't any issues or problems with them, and I will continue to use them in the future.

5.05 08/21/2023 Verified Buyer

As far as I can remember, 5 stars on everything".

5.05 08/16/2023 John Salonen

I've been using them for a long time and I've always had great experiences with them.

5.05 08/16/2023 Verified Buyer

The gentleman I deal with is very good, he's responsive. Bruce Bowers does a really good job.

5.05 08/16/2023 Verified Buyer

Everything turned out perfectly and made life good. They are great people to work with.

5.05 08/15/2023 Rick Hattois

They always call me back directly with my parts order. They are very prompt and knowledgeable.

5.05 08/14/2023 Danielle Kierstead

It is always easy doing business with Great Southern".

5.05 08/11/2023 Steven Rodriquez

They are easy to work with, they have parts already in stock and we haven't had any issues with them.

5.05 08/11/2023 Andrew Gershman

Great Southern Equipment provides good service.

5.05 08/11/2023 Verified Buyer

We are happy and satisfied with the services that they provide to us.

5.05 08/11/2023 Tyler Ellis

Great Southern Equipment is local, and per our contract, we have to send anyone we know of that would use GSE to them.

5.05 08/11/2023 Brian Ratkovec

They have a good standing within the industry, and they have well-respected product lines.

5.05 08/11/2023 Giovanni Moreira

The quality of parts, delivery time, and service we receive from Great Southern Equipment is amazing.

5.05 08/10/2023 Misti Flowers

They are very knowledgeable and deliver their parts in a timely manner.

5.05 08/10/2023 Rusty Adams

They provide good service and their employees are knowledgeable.

5.05 08/10/2023 Verified Buyer

They are a good vendor; they had the parts, and they make sure that I get what I need.

5.05 08/09/2023 Johnathan Platts

Everything was great".

5.05 08/09/2023 Verified Buyer

They provide good services.

5.05 08/09/2023 Donald Arusskamz

They do a really good job; I don't use them a lot but when I do it's always a good experience.

5.05 08/09/2023 April Cook

The gentlemen was very helpful, I called and was helped right away and got the part I needed quickly".

5.05 08/04/2023 Denise Holborn

They are great people who go above and beyond for anything you need.

5.05 08/04/2023 Teddy Steger

I deal with a lot of different brands of equipment and its hard to find anyone knowledgeable about the parts I need. Great southern always get what I need and in a timely manner.

5.05 08/03/2023 Chris Waples

Great Southern Equipment carries the parts that I need and they are very helpful and knowledgeable.

5.05 08/02/2023 Manny Rodriguez

They get the parts that I need when I need them.

5.05 08/02/2023 Verified Buyer

They have what we need or help us determine what we need for the job or repair. They have things in stock, and if the part is not in stock, it arrives quickly.

5.05 08/02/2023 Verified Buyer

Lanny has helped every step of the way.

5.05 08/02/2023 Christine Harrington

It was my first experience. It was just an overall great experience. The folks I spoke to were knowledgeable and they helped me every step of the way.

5.05 07/31/2023 Mario Matos

They are very helpful, have great communication, and provide quality service work.

5.05 07/28/2023 Verified Buyer

Haven't gotten any complaints about them and they get the parts delivered to us quickly.

5.05 07/27/2023 Thomas Palumbo

Everything worked out great, happy with the pricing, happy with the communication that I have with them, and I have recommended them to others all the time.

5.05 07/27/2023 Iscen Carlson

They are a good vendor, and they had the equipment in stock, and I was happy with the price.

5.05 07/27/2023 Justin Shoop

They have friendly service and they're knowledgeable about the equipment.

5.05 07/26/2023 Verified Buyer

Up until a month ago I had good service. They've since lost a lot of people. They only have 1 person in parts. If he doesn't pick up you can't get anyone.

5.05 07/26/2023 Verified Buyer

They've always been helpful.

5.05 07/25/2023 Verified Buyer

Very knowledgeable about the equipment I have and very easy to deal with.

5.05 07/25/2023 Beth Mulroy

They always do what we need them to do.

5.05 07/25/2023 Blair McIlmoyle

Just customer service, it's great.

5.05 07/24/2023 David Pittman

They've been around forever. They have the knowledge.

5.05 07/21/2023 Donald Strenth

I have no complaints. They're an excellent company to deal with.

5.05 07/21/2023 James Mitchell

They knew exactly what I needed and got it to me quickly. They didn't try to sell me anything I didn't need.

5.05 07/21/2023 Ivan Manotas

Great customer service and relatively new equipment. It was, overall, a very good experience.

5.05 07/19/2023 Tony Prince

They have parts that no one else did, and the people were helpful and knowledgeable.

5.05 05/30/2023 Patrick Engle

I would recommend them to others, they are a good vendor to work with and they take good care of us and get the parts to us quickly.

5.05 05/30/2023 Verified Buyer

overall great services and good company to work with.

5.05 05/30/2023 Larry Walker

Everything went great with our experience. No complaints.

5.05 05/30/2023 Andy Gibbens

overall good company to work with. Not many issues just one with the person in charge of the warranty department.

5.05 05/26/2023 Bill Guevara

Everyone that works there, by far, does an amazing job and has great knowledge! I would recommend them to anyone I know.

5.05 05/26/2023 Jay Bricier

They've always done what I needed them to do and taken care of everything.

5.05 05/25/2023 Reed Wilken

They were just on top of stuff.

5.05 05/25/2023 Verified Buyer

Great Southern Equipment is easy to work with, they have the parts, and we have no complaints.

5.05 05/24/2023 Juan Fleitas

every time I call, they help me with the services I am needing.

5.05 05/24/2023 Verified Buyer

Aimee was knowledgeable, professional, and accessible to us even during off hours on the weekend. I enjoyed working with her. We would definitely rent from Great Southern again.

5.05 05/23/2023 Verified Buyer

They're just very responsive. That's the name of the game in my world.

5.05 05/18/2023 Verified Buyer

They are timely and knowledgeable.

5.05 05/15/2023 Ibonne Colorado

we get good service every time we contact them.

5.05 05/15/2023 Nicki Randolph

good company we use you guys often when we need the service. no issues at this time.

5.05 05/12/2023 Mike Holocond

They do a good job with their services.

5.05 05/11/2023 Diana Harris

great services never had any issues, would definitely recommend.

5.05 05/11/2023 Brian declined to provide

Everything is perfect with the way things are run with purchasing and ordering.

5.05 05/11/2023 Shane Swartzmiller

They are reliable.

4.55 11/28/2023 Mike Byrd

Great Southern Equipment has an awesome service department.

4.55 11/07/2023 Randy Crecelius

Great Southern Equipment provides great customer service and their employees are knowledgeable.

4.55 10/24/2023 Aaron Vaughn

Great Southern Equipment provides the parts we need and great customer service.

4.55 08/30/2023 Billy Webster

They are a good vendor to work with, they usually have the parts in stock, and they have competitive prices.

4.55 08/25/2023 Verified Buyer

We haven't had anything serviced by them in about 2 years but it was good.

4.55 08/17/2023 Denny Colbert

I've been using Great Southern for years and overall I am satisfied".

4.55 08/10/2023 Verified Buyer

We rent equipment from them all the time, and we haven't had any issues with them.

4.55 08/09/2023 Verified Buyer

They had the parts in stock, and I have no issues with them, as they always do a good job working with me.

4.55 07/27/2023 Verified Buyer

I have no complaints and I have used them for years.

4.55 07/24/2023 Verified Buyer

Every time I call them they are really helpful, both in the service department and the parts department.

4.55 07/20/2023 Timothy Fappah

The pricing is okay and the service is good as well.

4.55 07/19/2023 Verified Buyer

The products are of good quality.

4.55 05/24/2023 Randy Crecelius

We are very happy, and do a lot of business with GSE.

4.55 05/23/2023 Richard Clayton

They are there for us when we need them.

4.05 01/24/2024 Bill Moody

We use them for very particular equipment that can't be gotten anywhere else. They kind of have a monolopy of parts on Gradall.

4.05 01/17/2024 Kevin Barclay

Experiences have been good in the past but this particular tech seemed new and didn't know what he was doing. I was a little disappointeed with the number of trips it took and with the charges.The tech spent a lot of time on the phone with the OM cause he didn't know what he was doing. He diagnosed it wrong the first time and had come back out.They normally do a pretty good job, just disappointed this last time. I know they lost one of their top techs. Could have had something to do with this.

4.05 01/16/2024 Rafael Reyes

Everything is always good. The equipment they carry over there is great.

4.05 11/27/2023 Michael Paglia

Great Southern Equipment provides quality machines and the salesmen are knowledgeable and provide great customer service.

4.05 11/07/2023 Steve Hawthorne

We've had great experiences with Great Southern so far.

4.05 11/07/2023 Joe Mardis

Great Southern Equipment carries the parts that we need for our equipment.

4.05 10/31/2023 Kevin Whitfield

Great Southern Equipment is responsive. When we call, they send someone out within 24 hours.

4.05 10/23/2023 Brian Battle

They are responsible for getting back to you quickly. I also like their availability.

4.05 10/13/2023 Greg Richer

I like they are knowledgeable.

4.05 10/06/2023 Verified Buyer

We had to fix a problem that should've been taken care of a year an a half ago when I first bought the machine. They finally got it correct this last service call.

4.05 10/06/2023 Jerry Curry

The service personnel responded in a timely manner and completed the warranty work we needed to be done.

4.05 10/05/2023 Verified Buyer

The people are great but the prices and fees are astronomical. $42,000 is a lot. I think what they do is that they know theyre the only dealers for specific things you can only get with them so they take advantage of that.

4.05 10/02/2023 Jorge Velazquez

The equipment Great Southern Equipment provides is affordable and reliable.

4.05 08/21/2023 Billy Barnes

They're very knowledgeable and I've bought a lot of stuff from them. I've developed relationships with them over the years and they're very professional.

4.05 08/16/2023 Verified Buyer

We're a John Deere shop mostly, we don't deal with Great Southern a lot, but when we do, they're fine.

4.05 08/15/2023 Jonathan Betancur

When I order, I get the part that I ordered, and they have prices I can work with.

4.05 08/15/2023 Yenny Rodriguez

GSE provides great customer service.

4.05 08/15/2023 James Stinson

GSE has knowledgeable salespeople and great availability of parts.

4.05 08/15/2023 Verified Buyer

They are the only ones that had the parts.

4.05 08/09/2023 Verified Buyer

The salespeople are great and will help you find exactly what you need.

4.05 08/03/2023 Steve Larson Sr.

Everyone is courteous, knowledgeable, and helpful.

4.05 08/02/2023 Josh Keeperman

I order a specific part from them, and they will no longer be carrying those parts.

4.05 07/27/2023 Verified Buyer

The lady was very polite.

4.05 07/26/2023 Verified Buyer

They just help me out with parts and service.

4.05 07/24/2023 Verified Buyer

Ron in parts is pretty good. Missy in the service department is good, too.

4.05 07/21/2023 Jim McDonald

If there is an issue, they respond quickly and correct it.

4.05 05/30/2023 Joe Mardis

They keep trying.

4.05 05/30/2023 Anna Cominski

good company don't really have any complaints to give at this time.

4.05 05/23/2023 Verified Buyer

They've gotten better with service, it used to be hinky, over the past 8 months to a year.

3.55 01/25/2024 Verified Buyer

If they don't have something, they get it in quick. I don't recommend a lot of people to anyone is why I say a 7. They're great to work with, I just don't do a lot of recommendations.

3.55 11/06/2023 Verified Buyer

Great Southern gets parts to us promptly.

3.55 10/03/2023 Verified Buyer

It depends on what it's for. We only use them for Gradall. I don't use them for anything else.

3.55 08/14/2023 Jason Boatright

At the end of the day you're calling about a charge but we have used you guys twice since that charge so I'd say you're doing good".

3.55 07/26/2023 Verified Buyer

They get us our parts when we call them.

3.55 07/25/2023 Adam Wisenski

There was a lot of confusion due to a retirement. The guy who took his place didn't have his paperwork together, but they got it figured out.

3.55 07/20/2023 Verified Buyer

The transition of team members makes communicating difficult.

3.55 05/18/2023 Verified Buyer

because had more bad experiences than good but, recently been having more good experiences.

3.55 05/17/2023 Verified Buyer

They're the only one that carries certain brands.

3.55 05/11/2023 Philip Verela

My machine was brought in to be serviced. The tech was not knowledgeable. And in my opinion, the service was not completed but he said otherwise. I did not feel like the full service was completed.

3.05 12/12/2023 Verified Buyer

The quality of the service depends on the people working and GSE struggles to maintain quality employees.

3.05 10/20/2023 Verified Buyer

There aren't a lot of people who deal with the Liebherr equipment near us.

2.55 11/27/2023 Verified Buyer

Great Southern Equipment does not respond in a timely manner, and we've had issues in the past regarding billing.

2.55 10/23/2023 Verified Buyer

They are right down the middle for everything. It depends on the service and what kind of parts you want to get from them.

2.55 08/16/2023 Verified Buyer

Just like before, they return the equipment to us and then discover more things wrong for us to take it back. We won't be going back to work with them again if we don't have to.

2.55 05/16/2023 Melissa Stevens

We had problems getting service done quickly, they're not available as quick as we need them. The service is slow, takes long to get repairs done for the past couple years.

2.05 12/11/2023 Jesse Tucker

We've had some bad experiences with Great Southern Equipment. We've had issues with services provided and GSE seems to struggle to keep consistent leadership.

2.05 08/04/2023 Jesse Tucker

I've had some horrible service experiences with Great Southern Equipment. They did not communicate with me and would work on machines with no notification that anything had gone wrong. They would bring the incorrect parts and not notify me that the work was incomplete and that they had the incorrect part.

1.55 05/25/2023 Steve Bivens

We are still waiting on the bucket attachments we ordered six or seven months ago.

1.55 05/12/2023 Verified Buyer

Carmen is a problem and she got very frustrated with us fast. We had two payments sent to this company one was for the merchandise and one for the shipping information. Carmen still called asking for the payment and informed her that it had been sent. Since then, no answer and we have not gotten our parts yet. I believe that there is a miscommunication or something with the payment. Customer service needs to be worked on as I was not the only one who has experienced this, my general manager has had a bad interaction as well.

1.05 08/16/2023 Chris Worthen

Making sure I'm getting the right parts, waiting on parts to be delivered, pricing is always high, service hasn't been good in a long time." "I have been waiting on a part for 2 months".

0.55 12/18/2023 Verified Buyer

The service is horrible and the parts are way overpriced. To me, this is a monopoly because they're the only place we can get the parts we need.

0.05 01/31/2024 Verified Buyer

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0.05 10/02/2023 Verified Buyer

The technicians were simply resetting the code rather than fixing the actual issue. We had to send our equipment to them and order a rental piece of equipment because they had it for multiple weeks. When GSE returned our equipment, the equipment had the exact same issue immediately.

0.05 08/16/2023 Brian Mason

The problem is they schedule a service time, but they just show up and don't tell anybody they are here, they don't even go in the office. I guess they work on the machine but I don't know because they never call, they don't leave a service ticket, email, call, text, there is no follow up or anything and twice now they've done this but the machines are still broke today". "I wouldn't tell anyone to let them touch their Gradall machine" "We only use Great Southern because there is no one else

0.05 08/15/2023 Verified Buyer

0.05 07/28/2023 Kelly Potfay

We were not aware of overages. We were told that billing would contact us and they never did. My associate tried to call 4 separate times and he never got through to anybody. I, myself, called 2 times before actually speaking with someone. We also were billing incorrectly, our time was incorrect on the invoice and they billed us for more time than what was accurate, and that took forever to get fixed. These issues are why we cancelled our contract with them and do not plan to use them in the future.

0.05 05/18/2023 Verified Buyer