Verified Reviews for KMC Controls

5.05 04/09/2025 Verified Buyer

KMC has reliable service, dependable products, and offers them at a decent price.

5.05 04/07/2025 Shawn Kotarski

KMC Controls offers American-made products, and they are reliable. I've never had a bad experience with KMC Controls.

5.05 04/07/2025 Sara Gross

Everything has been quick and easy with KMC Controls, they are very responsive, and I highly recommend them.

5.05 03/21/2025 Ken Compton

Desiree always helps me out. She goes above and beyond to help me. KMC Controls is the biggest and best control company, it doesn't get any better than that.

5.05 03/21/2025 Greg Boggs

I've been working with KMC for around 25 years. They do a great job, and I love doing business with them.

5.05 03/20/2025 Adam Dobbins

We never have any issues. KMC offers excellent customer service, and the products are fantastic.

5.05 02/12/2025 Tim Nasteka

It is easy to order from my representative Desiree Mynhier, who is always available to answer any questions we may have. She is kind, knowledgeable, and incredibly helpful.

5.05 02/05/2025 Verified Buyer

They have the perfect products for our clients, and we have been happy with our long-standing relationship.

5.05 02/03/2025 Bretton Lewis

I've always had exceptional experiences with KMC Controls. They are easy to do business with.

5.05 02/03/2025 Tyler Naberhaus

We are a supplier of KMC's products and are very happy with the products they offer for our customers.

5.05 01/31/2025 Teri Bennett

We have a long-standing relationship with KMC; they always take great care of us.

5.05 01/31/2025 Eric Montambeault

KMC Controls is the best of the best. They have always been responsive, knowledgeable, helpful, and friendly. I can call them whenever I need them and they will help immediately. They have been great to work with and we've been a client for a long time. I don't know what we would do without them.

5.05 01/30/2025 Verified Buyer

Our company has used KMC actuators for years, and we have been impressed with their reliability and versatility. They are extremely dependable, and we have never received any negative feedback from our clients no matter where they are used. They work great in all environments, including schools, businesses, and for our other clients. KMC offers a reliable product and wonderful service.

5.05 01/29/2025 Josh Jenkins

KMC offers us great support and a quality product.

5.05 01/23/2025 Jonathan Harding

I've worked with KMC Controls for about five years now, and they are the best. Their products are top-notch, their support is outstanding, and their installation is easy. The projects we've done with them have been flawless. They do a great job, and all of our clients are happy. We look forward to continuing our partnership with them for many years to come.

5.05 12/20/2024 Matthew Montgomery

KMC Controls has been an outstanding partner.

5.05 12/11/2024 Verified Buyer

It's easy to do business with them and it's easy for us to reach the correct person when we call.

5.05 12/11/2024 Sam Voge

We love that they're American-made and have a local branch close to us.

5.05 12/05/2024 Verified Buyer

KMC Controls offers a quality product that we can rely on.

5.05 12/04/2024 Stephanie Milosh

My guys love KMC's products, and their customer service is out of this world.

5.05 12/04/2024 Verified Buyer

KMC offers everything we need to supply our customers with the best products.

5.05 11/26/2024 Verified Buyer

We have been doing business with KMC for many years and never had any issues. I highly recommend them.

5.05 11/26/2024 Charlie Wood

KMC offers amazing support and they have great communication.

5.05 11/26/2024 Verified Buyer

The simplicity of doing business with KMC has proven itself twice over.

5.05 11/26/2024 Marie McNeese

We recently partnered with KMC Controls and it was a great decision. They are reliable and run a smooth operation.

5.05 11/25/2024 Verified Buyer

KMC Controls offers great products, support, and is reasonably priced. We have been supplying KMC products to our customers for years, and it's always been a great experience.

5.05 11/25/2024 Don Poole

KMC Controls is great to work with. They are easy and accommodating, with amazing attention to detail and top-notch products. I highly recommend KMC if you're looking for a reliable company.

5.05 11/22/2024 Katherine Smith

I have been using KMC since 2012. They are always stepping up with new and innovative products. I absolutely love KMC Controls. I can't put into words how great they have been for me and my company.

5.05 11/22/2024 Verified Buyer

KMC products are the best. They are innovative and at the top of the game. I am always in good hands when I work with them. I switched to KMC Controls because their pricing and service is better than other vendors.

5.05 10/22/2024 Mark Garcia

They are a breeze to work with, and we are very satisfied with KMC Controls.

5.05 10/22/2024 Denise Stark

KMC Controls is the best company to work with. They support their products and customers. We love everything about them.

5.05 10/15/2024 Chris Harbaruk

I am a dealer of KMC Controls and I stand behind their products.

5.05 09/27/2024 Verified Buyer

5.05 09/27/2024 Daniel Spradlin

Everything has always been great working with KMC Controls. They get us what we need when we need it.

5.05 09/26/2024 Amber Haynes

Desiree and Shawna always take great care of me. 9/10 times there are no issues, I believe it is rare to find that nowadays.

5.05 09/26/2024 Verified Buyer

They have always been very easy to work with and are very reliable.

5.05 09/25/2024 Verified Buyer

We're happy with their products.

5.05 09/25/2024 Verified Buyer

They're helpful and their products are high quality.

5.05 09/24/2024 Verified Buyer

They have quality products and are easy to work with.

5.05 09/23/2024 Ryan Newman

They make it easy to find the equipment.

5.05 09/20/2024 Phil Moody

They're wonderful. I really appreciate the emails with the technical information and their products are great quality.

5.05 09/20/2024 Verified Buyer

They're excellent to work with and always take very good care of us.

5.05 09/19/2024 Verified Buyer

We've had no issues with KMC. I wouldn't say there is anything that they could even do better or improve on. We're satisfied with KMC.

5.05 09/09/2024 Verified Buyer

5.05 08/28/2024 Ken Compton

They offer great quality compared to the others out there.

5.05 08/27/2024 Verified Buyer

5.05 08/21/2024 Andrew Mouradian

They offer user friendly products and software. User friendliness saves a lot of time on install.

5.05 08/21/2024 Verified Buyer

5.05 08/20/2024 Adam Dobbins

I've been with KMC for 19 years and have always been happy.

5.05 08/16/2024 Verified Buyer

5.05 08/16/2024 Matt Gardner

We have had a successful partnership and I like doing business with KMC Controls.

5.05 08/12/2024 CJ Irwin

They're always able to handle what it is we ask for.

5.05 08/06/2024 Verified Buyer

They always offer excellent service.

5.05 08/06/2024 Mary Bradley

Their products are easy to install and very user friendly.

5.05 07/31/2024 Verified Buyer

They offered a great experience for us and no problems whatsoever.

5.05 07/31/2024 Verified Buyer

I've only worked with them for a short time but everything has gone well so far.

5.05 07/30/2024 Verified Buyer

Everything has been going well. I think just the shipment time and product availability can use some improvement.

5.05 07/26/2024 Verified Buyer

They offer excellent customer service and they always work things out if we have a problem. Other than needing a little more innovativeness to their products, I'm very happy with them.

5.05 07/26/2024 Zach Kerr

Whenever I need something it's just a two second phone call, they can tell me exactly what I need and set me up right away. I can give their technical documentation to a customer who doesn't know anything about it and they can figure it out. The last experience I had with KMC was them saving my butt because the tech support team is just phenomenal. Once you're set up, it just works. I don't have to keep following up like I do with some other products. I just had my very first failure with them yesterday and I've been working with them for ten years or so, so that's a pretty good sign. Those guys have always taken care of me.

5.05 07/26/2024 Verified Buyer

They have the most robust products we've installed. I will stick with them for as long as they provide the quality that they do. I also like that they are an American company.

5.05 07/25/2024 Verified Buyer

We've used KMC for a long time and never have an issue.

5.05 07/25/2024 Shawn Kotarski

They're owned by actual people and not a big corporation. Great products and service.

5.05 07/25/2024 Denise Poche

KMC Controls always takes good care of us.

5.05 07/25/2024 Tim Nasteka

They carry a high quality product. It seems like they're always updating and coming out with new things. I think they've definitely been a quality supplier for us.

5.05 07/23/2024 Bretton Lewis

I would definitely recommend KMC. I get good support, they have good quality products. Also I've been working with them a very long time so I'm super familiar with them and their products which is nice.

5.05 06/18/2024 Becky Mccollum

I haven't gotten any complaints about their products from our customers, and it's the ease of doing business with them.

5.05 05/23/2024 Chris Adams

Their customer service is fantastic. They always try to make everything right and they do a great job for us.

5.05 05/20/2024 Verified Buyer

They're easy to do business with.

5.05 05/16/2024 Verified Buyer

They are very effective for me. I sell the products they offer me and it turns out great.

5.05 05/15/2024 Philip Kennedy

Sheena is our customer service rep and I work with her for each purchase we make. There are no delays and she's very responsive every single time.

5.05 05/14/2024 Verified Buyer

As a purchasing manager they are very pleasant to work with and always provide great service.

5.05 05/08/2024 Verified Buyer

It's been several of years since we've had training with KMC but as far as I remember, everything went very well and continues to be going well. We have no complaints with them. If I did have to say anything, I wish they would update their website.

5.05 04/22/2024 Verified Buyer

We appreciate KMC's thoroughness and knowledge. They're very helpful and answer all of our questions.

5.05 04/22/2024 Verified Buyer

The customer service is excellent, I enjoy dealing with Desiree. KMC is very efficient to work with. Who I order from depends on what my contractors are looking for, so it's not always up to me, but I always enjoy working with KMC more than some other companies.

5.05 04/18/2024 Verified Buyer

I highly recommend KMC due to their reliability and their customer support. They back their product and are really on the ball with everything. Anything we need, they're there right away for us.

5.05 04/17/2024 Susan V.

We resell and so we don't handle installation and other things along those lines. As the purchasing manager, I work with a pretty specific aspect of KMC. But, from my position as a buyer, they are very easy to work with and order from, and the website is very easy to navigate. I would certainly recommend KMC to others in my same position.

5.05 04/08/2024 Verified Buyer

I recommend KMC all the time. Everything is very easy with great quality.

5.05 04/05/2024 Verified Buyer

I've used many different control systems and, as of today, it's my favorite. It's the easiest to install and work with. The support is great, it's a great product made in America. I think KMC is great, I've been using them for 8 years or so, I'm very happy with them.

5.05 03/27/2024 Miles Stanley

They send us parts when we order 'em and cash our checks when we send them, everything is all good and we couldn't ask for anything more. Our regular contact, Dan Wiley is definitely a 5. We have a long-standing relationship with him. I recommend KMC first and foremost. Give a solid shoutout to Sheena Moser too, please. She is our primary contact and she takes care of us wonderfully.

5.05 03/26/2024 Nicholas Meyer

Everything was seamless, I usually reach out to Sheena Moser and she's really great. She deserves a shoutout. They're a really solid company, we get the products very quickly.

5.05 03/21/2024 Lee Holms

I would give a ten for employee knowledge if I could. I had to reach out to tech support recently and they connected me via Slack and they actually wrote some software to help with the install. So, they absolutely went above and beyond with that request. I have nothing negative to say about KMC, they've been great to work with.

5.05 03/19/2024 Cole Sumner

5.05 03/19/2024 Verified Buyer

Everything works out well, and we like their products.

5.05 03/14/2024 Joe Bergquist

Anytime I place an order with KMC it's been nothing but good. I get an order acknowledgement very fast and emails when the components get sent to us. I really enjoy KMC.

5.05 03/14/2024 Verified Buyer

I just asked one of the guys here how he liked his recent training and he told me everything was great! From everything we gathered here, I would say we're very satisfied with what KMC offers and what they do. We're just waiting on one response to get our key but once we have that, we're all good.

5.05 03/13/2024 Verified Buyer

I know that our technicians really like their products and we use them whenever we can unless the customer has a preference for another product line.

5.05 02/23/2024 Ken Compton

The quality has always been really good compared to other brands I've dealt with in the past. I think the tech support team is excellent as well. Keep up the good work.

5.05 02/23/2024 Sam Voge

I love the customer support and the product itself. I get quick feedback if I do need to reach out for any reason. The product is also easy to ease to use and navigate through.

5.05 02/22/2024 Greg Boggs

It's easy to order from them online, they get the products to us quickly and they are always professional.

5.05 02/21/2024 Verified Buyer

We got the product quickly and it's easy to order from them.

5.05 02/21/2024 Verified Buyer

They're affordable and they offer multiple options, they don't pigeonhole you.

5.05 02/21/2024 Verified Buyer

The ease of ordering online and I haven't had any issues with them.

5.05 02/20/2024 Verified Buyer

I have been fortunate to have very direct access to the folks involved with the development of products.

5.05 02/20/2024 Verified Buyer

Have no issues with them, it's easy to order online, they get us the products quickly and I like the products that they offer.

5.05 02/20/2024 Nick Holtmeyer

They got the products to us quickly and its ease to order online.

5.05 02/16/2024 Verified Buyer

It's very user friendly for the technician and head in user. They make it very easy to understand and install as well.

5.05 02/16/2024 Verified Buyer

They are pretty easy to install. It's the commissioning of the product that's a little difficult. Physically, it's easy. The programing is a little cluncky to get together but once you get past it, it's easy. The more practice, the better. I love the versatility. Jeff McCain was great too, I miss him. Dan is awesome too. All of you guys are great!

5.05 02/16/2024 Verified Buyer

The quality of the products, the ease of ordering from them and it's always a good experience.

5.05 02/15/2024 Verified Buyer

They're easy to work with.

5.05 02/14/2024 Verified Buyer

They are just a price-effective solution we offer to our customers. The products are reliable and we've had few problems.

5.05 02/14/2024 Jake Kopocis

They are the easiest company to work with. They are a phenomenal company.

5.05 02/14/2024 Amanda Cook

They've been very easy to work with and have very good communication. They answered our questions very quickly. Their customer service is the best we've had any with anybody and we've worked with a lot of similar companies.

5.05 01/24/2024 Verified Buyer

The product is solid.

5.05 01/22/2024 Jean Brault

The quality of KMC's products impresses me the most.

5.05 01/22/2024 Mary Bradley

It's easy to order online, they get the product to us quickly and we haven't had any issues with them.

5.05 01/22/2024 Verified Buyer

They have been one of my more reliable product providers.

5.05 01/22/2024 Verified Buyer

I'm former employee, I know a lot of the people there.

5.05 01/18/2024 Verified Buyer

I really like the ease the installations. The speed of commissioning the controllers, and the projects are great too.

5.05 01/18/2024 Verified Buyer

I like the people we deal with. They're very helpful, they make themselves available. They don't have a lot of turnover, you speak to the same people year in and year out.

5.05 01/18/2024 Bretton Lewis

We have been doing business with them for over twenty years now. KMC is loyal to their customers and it's always a breeze getting what we need.

5.05 01/17/2024 Denise Poche

They have great products and the staff is very helpful.

5.05 01/11/2024 Shawn Kotarski

KMC Controls products are made in the United States and do what they need to do.

5.05 01/10/2024 Teri Bennett

We use their products every day. They're a great company to work with as they are helpful, friendly, and knowledgeable.

5.05 01/10/2024 Eric Montambeault

They are a family-oriented company and make the purchasing process easy.

4.55 04/03/2025 CJ Irwin

We already recommended them because they carry the product lines we like.

4.55 02/03/2025 Bill Ferguson

Their products are USA made, reliable, and some of the features in their plant controllers include a card swap feature.

4.55 11/21/2024 Mike Bobrowski

They provide quality products and even better customer support.

4.55 10/02/2024 Kamil Garbula

Their products are made in the USA. They are very responsive with excellent customer service. Their technical documentation is great to have on hand. Their product and technical support are always able to help. They can manufacture pieces for equipment that has been discontinued for years. Overall, I love doing business with KMC Controls and I highly recommend them.

4.55 09/27/2024 Mandy Kelsay

Everything can always be better but KMC is always great to work with.

4.55 09/17/2024 Verified Buyer

They're controls are excellent quality

4.55 08/30/2024 Verified Buyer

Everyone was having some trouble during the pandemic but since then, KMC has been great. We don't have any more backup issues. KMC will say something will get here in a week and we get it in half a week. They're quick with delivery. Sheena Moser is our rep and she gets everything done for us amazingly. She is quick, professional, and responsive. She's very great to work with, and very quick to come up with solutions to help us out. I can't say enough good things about her.

4.55 08/20/2024 Steve Long

Their ease of conversation and working with them in the trial, set up phase and normal working phase has been very professional and they're easy to work with. They've been responsive to our needs and have been willing to adapt to our needs.

4.55 07/26/2024 Josh Jenkins

I think KMC has a great product. Whatever I'm looking for is typically in stock. I also like that the product is manufactured in America. I have many reasons I would recommend them.

4.55 05/24/2024 Stephanie Milosh

They're an American company and they offer what we need when we need it.

4.55 05/24/2024 Verified Buyer

He didn't have an answer for this.

4.55 05/17/2024 Verified Buyer

I have no issues with them. I'm pretty satisfied with KMC.

4.55 04/22/2024 Verified Buyer

I think overall things have been really great with KMC. In the past, the lead times were a big issue but that has increased tremendously recently. I would like to note that the reason that we order via email is because, if we order through the E-Commerce site, we still have to create a paper PO so really we have to do the work twice if we order online. That's an issue with a lot of places and I don't think they realize the strain that puts on the consumer. I think there are a few products that could maybe be a bit simpler to work with. Some of my customers, if they have to read through the documentation, then it's too complicated for them to want to deal with. But, again, things have improved drastically after all the supply chain issues that were happening over the last few years due to COVID. I'd say you guys just need to stay competitive while pricing continues rising everywhere.

4.55 04/22/2024 Sandy James

They're a great company to work with. I think the biggest testament to our satisfaction with KMC is the fact that we've been purchasing from them since the 80's.

4.55 04/10/2024 Ernie Larson

Sheena Moser does a really good job delegating for us. We generally use her as a point of contact and she's great at cross referencing and finding information when we need it. The last time I reached out to her, she answered me within 30 minutes. We're so glad to have her as our point of contact, she's really great.

4.55 03/28/2024 Verified Buyer

It's a great company to do business with as they have live people answer their calls instead of an automated system. That's rare in today's world.

4.55 03/25/2024 Mandy Kelsay

Everything goes mostly fine, we just only order a few products from KMC. We order a lot of other similar products from other suppliers.

4.55 03/20/2024 Jemma Olson

It's a good product, they've got an excellent warranty system. I like working with the people over there. They're customer service is excellent. Tech support is good. A big thing I like about them is, for the most part, they're a smaller company compared to some others out in this field. Being an independent, people come in a lot and want us to sell other control products and I wouldn't touch most of them. Siemans, Johnson, Honeywell, I wouldn't touch. I like the relationship I have with KMC. If you need tech support, they're right there on it. I've been doing this now for 46 years and my sales rep is probably the rep I've ever had. It's a really good product.

4.55 03/19/2024 Verified Buyer

They do a pretty good job of keeping up with technology. I've had a really good relationship with them for a quite a while. I'm very happy with them. I rarely don't get an answer if there are any questions or anything like that. They've come a long way and I like their product.

4.55 02/26/2024 Ryan Newman

KMC works through a lot of partners and so I am typically able to find anything I need through them. The quality has always been good. They seem like they're always trying to better their products too.

4.55 02/26/2024 Armando Gonzalez

Basically, they are quick to respond, the hardware is available and made in the USA, and the pricing is decent.

4.55 02/16/2024 Shane Mulrooney

I like the products that I purchase from them, and they are always helpful and professional.

4.55 01/19/2024 Verified Buyer

I like how easy it is to to install. As a vendor, I would recommend them to people.

4.55 01/19/2024 Veronica Orzechowski

They absolutely have knowledge past my level of understanding, regardless of what we're asking about. They always give the right documentation or make it accesible online. When an upgrade comes through, they make sure it's backward compatiable. Things are set up properly and good to go.It's nice to have things that are not overly complicated. Karen Yoeder is amazing and has been my direct contact. She is fantastic and such a pleasant person to deal with, I love that. She's very punctual when I send her an email.

4.55 01/15/2024 Verified Buyer

They're a great company to work with. They have good pricing and innovations.

4.05 04/09/2025 Caleb Kalisch

KMC is easy to work with, responsive, and offers quick shipping.

4.05 01/31/2025 Darcy Mr. Koshman

KMC has a handle on everything we need for our projects.

4.05 01/30/2025 Kwame-'KC' Coleman

The products are reliable, the staff is easy to work with, and ordering is easy.

4.05 01/07/2025 Bob Stapp

Their products are versatile and easy to use.

4.05 12/20/2024 Verified Buyer

4.05 12/06/2024 Verified Buyer

KMC had great people and customer service. We have had a long working relationship and it's worked out well.

4.05 12/05/2024 Matt Troyer

KMC offers a great selection of products, but my favorite is the routers.

4.05 09/26/2024 Verified Buyer

4.05 09/18/2024 Verified Buyer

4.05 09/06/2024 Verified Buyer

They are polite and easy to do business with.

4.05 08/30/2024 Verified Buyer

4.05 08/20/2024 Verified Buyer

4.05 08/19/2024 Verified Buyer

4.05 07/30/2024 Verified Buyer

KMC is our secondary line but it's a great product.

4.05 07/25/2024 Joe Riley

I'd recommend KMC due to the quality and durability of the products. They seem to last a long time.

4.05 07/24/2024 Darcy Mr. Koshman

I'd recommend KMC due to the quality of service I get. Anytime I've ever reached out with a question, I get a response right away. The process to get the product goes smoothly all around.

4.05 05/29/2024 Verified Buyer

Other than recently, we had some issues getting products but it's been from other vendors too. It's not just a KMC thing I'm sure so I fully understand.

4.05 04/17/2024 Mike Barnett

I'd recommend based off the ease of ordering and their availability of products.

4.05 04/11/2024 Verified Buyer

I would say more or less the usability for someone that started using right off the line, if that makes sense. They're programming doesn't seem to be very common in my mind, like it's not in plain English. Specifically their block programming is kind of weird. It would be nice if they used the kit control blocks, or something similar to that, like a lot of other companies use.

4.05 04/11/2024 Verified Buyer

I've not had any issues, everything has been going well. There are always things that can be better in any company, but I haven't necessarily worked with many competitors to compare it to, so at this point the only downside I can think to mention is pricing. I will say there are some things that we order from KMC that there are definitely no substitutes for.

4.05 04/05/2024 Verified Buyer

Other than the things we just discussed that I gave a couple low ratings for, everything is smooth and straightforward.

4.05 03/28/2024 Verified Buyer

Everything was good. It would be nice to see more wireless products.

4.05 03/26/2024 Dale Honsey

I've had a couple issues with product quality that haven't been addressed yet. The learning curve to install is steep but once you get it down, the installation is easy enough. I don't deal with them too often, but the experiences are pretty consistent.

4.05 03/20/2024 Mike Law

I've been known to say that KMC is the producer of some of the worlds greatest hardware but not always the greatest software. The hardware is absolutely excellent. Overall I'd say they're not problematic but not remarkable either. They're presence in the market is not all that great, although I think they make really good stuff. I do have to give a tip of my hat to their long-time technical support guy Dan Wiley. He is the absolute best in the technical support department. And Desiree, in the logistics department does an excellent job as well.

4.05 03/19/2024 Jamie Coulter

They're very helpful. I screwed up an order and they were able to fix it before it even shipped. You can't beat that. It's a good product so far from what I've experienced. Keep up the good work.

4.05 03/18/2024 Kwame-'KC' Coleman

The availability of product has improved since Covid but there is still product with a significant delay. Otherwise, things have gone well.

4.05 01/23/2024 Verified Buyer

They're right in our backyard, they're about 50 miles away, an American company.

4.05 01/19/2024 Jerome Blackmon

They have what we need and I like the ease of useage

4.05 01/18/2024 Garrett Ogles

Clifford Milligan and Fritz are wonderful to work with and good people. The people there are very supportive and responsive. If we do have problem they address it right away.

4.05 01/15/2024 Blair Harp

They offer good products

3.55 03/20/2025 Andrew Maro

3.55 12/17/2024 Verified Buyer

KMC Controls offers reliable products at a reasonable price.

3.55 11/21/2024 Verified Buyer

3.55 08/06/2024 Verified Buyer

The software could use a little improvement.

3.55 08/06/2024 Verified Buyer

They're a very good company, but we've had small issues in the past so I'm not going to put them on a pedestal.

3.55 07/31/2024 Verified Buyer

We always get a quick response from them and everything is pretty simple. The only issue is my license renewal form, sometimes I don't get a notice from them and the software doesn't work. I wish I was notified for renewal earlier.

3.55 07/25/2024 Verified Buyer

They have some good products for certain applications. Other companies have good products for other applications. KMC can't be everything all at once.

3.55 04/03/2024 Verified Buyer

Some things have been going great and other things have held me up and had me scratching my head. Recently, when using expansion controllers, I was not aware of how to set up some of the inputs for the specific expansion controllers. One thing is I have relays that are pulled in and they go into inputs on my expansion controller, two of my inputs in the programming are pulsing between a normal and an alarm and they shouldn't be so I'm trying to currently look at that which has me scratching my head. So just difficulties like that, that I run into sometimes. Otherwise, things are fine.

3.55 03/28/2024 Verified Buyer

Overall, KMC seems to be fair. Their technical service and features could use some work.

3.55 03/26/2024 Kyle Cushing

It was all pretty quick, there was a small delay which wasn't cool but otherwise things go well when we order.

3.05 08/26/2024 Verified Buyer

3.05 08/06/2024 Verified Buyer

Their customer service is very good, pricing is a little high and I could get cheaper from a mass distributor. Pricing is the only issue I have with them.

2.55 03/20/2025 Verified Buyer

2.55 07/24/2024 Verified Buyer

KMC is superior to many other products out there, however we don't like locking our customers into an agreement with only one business.

2.55 05/22/2024 Verified Buyer

Pricing has been too high for awhile now and our existing customers aren't happy that they have to pay more.

2.55 04/09/2024 Verified Buyer

The stuff that we can buy from KMC is 20 years old now or older. The true new DDC stuff we don't have access to. Unless they want to get rid of contractors and turn things back over to us as distributors, I'd have to go with a low possibility of recommending them. It's overall a good company and they make a lot of products. What I don't like, it's how they go to market, I guess is the best way to explain things, if that makes any sense. In their marketing that they plan they should look at us, those already using their products, not who they want to use them. They wanted to use a contractor I guess to sell/promote their DDC service. I guess they felt a contractor would do a better job than distributors. Overall, I guess I just think it's average products, average ideas, and average service. If they get a change in their corporate and are interested in opening back up to more than just a dedicated contractor, I think that would be in their best interest down the road. I know the big convention for all HVAC controls was just in town, and if there was a KMC booth, I never saw it. I'd like to have access to their newer products and seeing them at that convention would have been helpful with that.

2.55 03/27/2024 Stephanie W

2.05 01/19/2024 Verified Buyer

I like that they are made in the USA and they have good features. However, they should improve the software and get products up to date with current electronics.

1.55 07/30/2024 Verified Buyer

Sadly, I don't work with KMC anymore. When I did, things weren't the best. They could have removed the software key. I'm being objective, and I'm not angry at them but three things that I wish they could have done, one, is to have preprogrammed controls, make the program simple, because they're so overly complicated, it makes me want to give up. And finally, there are other products they sell where there is no access to the program whatsoever. For example, the program, app stat. As dealers we had no access to the program and they would do crazy things that caused us a lot of heartache which caused us to buy more parts and it was very frustrating. Their argument was "We didn't design it for people to change things" but as a dealer we should have that ability. Another example, if you're hot or your cold you just want to simply adjust the thermostat but you have to go through 18 steps to just change it. Sadly, there are competitors or manufacturers that are very simple. And I did have to refer people somewhere else.

1.05 02/20/2024 Verified Buyer

We haven't ordered from them in about two years. We have shifted our focus away from KMC to another product line.

1.05 01/18/2024 Verified Buyer

For lack of better understand, the control orders from the customer service side weren't willing to work with us for something that was misunderstood. We had ordered the wrong thing and I would like to take it back and request a refund but the customer service team is not willing to help with that.