Verified Reviews for Luby Equipment

We conducted phone surveys with actual customers

Winsby receives invoices from Luby Equipment each month, then calls their customers to ask them to rate Luby, based on their experience. Luby Equipment's star rating is the total of all ratings and verified reviews from real customers.

636-343-9970    

Luby Equipment

4.6 1822 surveys

Verified Buyers

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5.05 Verified Buyer
They have the parts available, and everything works out well with them.
5.05 Verified Buyer
5.05 Verified Buyer
They are local, and if they don't have it in stock, they can get it promptly.
5.05 Mitchell McLane
I would highly recommend Luby Equipment as the parts man knew what he was talking about and that is very important.
5.05 Tim Heuiser
I would highly recommend Luby Equipment as they have been good to me, prompt and polite. They are always very helpful and are able to direct me in the right direction. I am very satisfied overall with Luby Equipment.
5.05 Verified Buyer
My salesman, Larry, was excellent.
5.05 Verified Buyer
The salesman was very knowledgeable.
5.05 Verified Buyer
They have to Takeuchi parts that I need.
5.05 Verified Buyer
They've been able to come through for us.
5.05 Verified Buyer
They did a good job, and everything worked out well. I have no complaints or issues.
5.05 Verified Buyer
5.05 Chuck Keevan
The technicians do a good job; they are knowledgeable and work efficiently.
5.05 Verified Buyer
They have some good people who work there, and they have the parts in stock.
5.05 Verified Buyer
Dan is a good parts man. He finds what I need and sends it to me. Roger is good, too.
5.05 Verified Buyer
The technicians are knowledgeable and work efficiently.
5.05 Rex Ramsey
They did a good job getting the parts that I needed. The parts manager is knowledgeable and easy to work with.
5.05 Verified Buyer
A good company to do business with, they had the parts in stock.
5.05 Verified Buyer
They do a good job and have parts in stock.
5.05 Verified Buyer
They are always very prompt in getting us what we need.
5.05 Jack Baker
They did a good job, and it was an experience doing business with them.
5.05 Verified Buyer
5.05 Verified Buyer
They usually have the components I'm looking for at a reasonable price.
5.05 Verified Buyer
They do a good job, and I have no issues or complaints about them.
5.05 Brian Riffey
Cleet Kaemmerer does a great job. He was helpful and professional throughout the entire process. They do a good job.
5.05 Robert Carmen
We've never had any problems with Luby.
5.05 Lavern Troyer
If I call them with questions, they answer them. They're very knowledgeable.
5.05 Valerie Seibert
I gave them a 10 as we have never had a problem with Luby. The technician was prompt fix the issue in a timely manner. and able to
5.05 Jeffery Stiffman
I have already recommended Luby Equipment to friends. I have recommended them as they have responsive service people who are always able to fix whatever needs to be fixed. Overall they provide quick and exemplary service.
5.05 Verified Buyer
I had no issues wi Luby Equipment. The technician is always pleasant and personable.th
5.05 Nick Prouhet
They had the parts available, and they are professional and friendly.
5.05 Gerald Nilsen
They're friendly. They provide good service. If they don't have it, they get it right away. They do a good job.
5.05 Verified Buyer
They usually have most of the parts; if not, they can get them in within a couple of days.
5.05 Timothy Seitz
It was a good experience doing business with them.
5.05 Verified Buyer
The employee came out when it was snowing to do the service.
5.05 Randy Lane
The technician was informative, knowledgeable and cordial. The technician answered all my questions. The technician was personable and offered his business card with his number.
5.05 Dana Hente
The technicians do a good job, and they are a good company to do business with.
5.05 Jason Hitt
They do a good job, and the experience was great.
5.05 Doyle Conley
They are good at communication.
5.05 Verified Buyer
Everything worked out good, and I have no complaints.
5.05 Verified Buyer
They were easy to deal with; they had it ready when I got there. It was quick.
5.05 Ellen Bellmer
They have what I need.
5.05 Matt Glover
They got us what we needed when we needed it.
5.05 Tim Wright
I've had very good luck working with Luby Equipment at their Quincy location for years.
5.05 Justin Rhoades
Luby is easy to do business with. They have excellent customer service and great parts availability.
5.05 Verified Buyer
If you need a parts, they have them.
5.05 Trent Vannoy
They're really friendly. Everything worked great. They were really nice.
5.05 Verified Buyer
Cody at the store is a really good guy and was knowledgeable about what I needed.
5.05 Ryan Weyh
Every time we need help I can make a phone call and someone at Luby Equipment can help.
5.05 Verified Buyer
They did not bird dog me. I called the store and the salesman was helpful. He gave me what I needed when I needed it and was friendly.
5.05 Verified Buyer
They have the parts I need.
5.05 Monty Grijxner
They're friendly and do good service work.
5.05 Dan Hof
They do a good job with getting the parts that are needed.
5.05 Brian Kuenhn
They are a good company to do business with. They get me the parts that are needed.
5.05 Chris Wegener
They have very good service. They get on my repairs fairly quickly.
5.05 Fred Burger
They seem knowledgeable.
5.05 Chris Batliner
They just always do what they say they're going to do in a timely manner.
5.05 Verified Buyer
5.05 Dustin Davis
We have had great experiences with Luby. They have competitive pricing, excellent equipment availability, and quality customer service.
5.05 Jack Griffin
Luby provides excellent customer service and competitive pricing.
5.05 Verified Buyer
They treated us well, and they have a good reputation on the service side.
5.05 David Eckert
They've always taken care of stuff we've needed, and I have some friends who use them.
5.05 Mark Terrell
They're just top notch. They answer the phone promptly and provide what they say they will do.
5.05 Verified Buyer
They are easy to work with, and they have good people who work there.
5.05 Dale Ballmann
The sales staff is awesome. The guys who work in the shop are supportive. They're all a good group of guys.
5.05 Verified Buyer
They do a good job, they have the parts available, and they are professional and friendly.
5.05 Joe Brazil
They did a good job.
5.05 Scott Abolt
They did great. They met all my needs and called me when my part came in.
5.05 Billy Woosley
The equipment Luby offers is reliable, and the service and sales teams are amazing. Willy Smith and Clete Kramer from the Cape Girardeau location provide excellent services.
5.05 John Matthews
Luby carries the parts I need, providing excellent customer service. The salesmen work incredibly hard to ensure their customers are happy.
5.05 Terrance Johnson
The transaction was smooth, and the sales team did a great job with the sale. It was a good experience.
5.05 Robert Bartels
The customer service is great. Bill Green from the Cape Girardeau branch does an excellent job.
5.05 Brad Sieve
Luby has knowledgeable employees who make purchasing equipment easy.
5.05 Verified Buyer
I like the salesman, and when I call to get parts, they get them to me quickly.
5.05 Brent Greer
They have great customer service. Their technicians go above and beyond.
5.05 Kawanda Brinkley
Honestly, they've improved over the last few years. They were good before, but they've stepped up their game.
5.05 Verified Buyer
I like the location and the good people.
5.05 Thomas Roth
It's just good service. The sales guys there are great.
5.05 Bill Bennet
They followed up, they kept me informed as the parts came in. It was a good experience.
5.05 Verified Buyer
They went out of their way to help. They're very, very professional.
5.05 Frank Vollmer
They've always been very good to us; we never have any issues, and they're always very helpful.
5.05 Verified Buyer
Everything worked out well, and they do good work.
5.05 Justin Brisk
They know what they're talking about, and they have good experience.
5.05 Kevin Bird
They've been helpful, open to communication, and fair with their pricing.
5.05 Ron Anderson
They're good people.
5.05 Kathy Morton
They were very helpful in figuring out what item we needed.
5.05 Verified Buyer
They had everything I wanted to buy. I have a handful of skid steers, and for all the parts I needed, they either had them in stock or I just had to wait a week.
5.05 Carlos Fernandes
The people at Luby always provide me with excellent customer service and take care of all my needs promptly and accurately.
5.05 Lyonel Mortland
I've been very pleased with Doug and Avery. Avery does a great job and is very sharp. Doug, in parts, is knowledgeable and always helps me get what I need.
5.05 Christina Brown
We were searching for Case parts. The gentlemen I spoke with at Luby were very knowledgeable.
5.05 Verified Buyer
We don't use Luby often, but when we do, everything is always pleasing. They usually have the parts we need in stock and offer excellent customer service.
5.05 Verified Buyer
I always have a great experience working with Luby.
5.05 Verified Buyer
We've never experienced any issues, and everything always goes smoothly.
5.05 Derek Scott
They are always there when we need them.
5.05 Verified Buyer
They have good parts availability.
5.05 Dale Bleckman
They always have the parts I need. Their personnel are always helpful when I have questions.
5.05 Verified Buyer
They always treat me right. They have good response times.
5.05 Kevin Thomas
They have good quality equipment and provide excellent customer service.
5.05 Verified Buyer
They have good parts availability and are always helpful.
5.05 Verified Buyer
They have what I need when I need it. They're a good group.
5.05 Ed Huber
The employees are really good.
5.05 Jacob Heiple
They've always got what I need.
5.05 Verified Buyer
They have good parts availability and are a good team to work with.
5.05 Verified Buyer
They do a good job and had what I needed.
5.05 Verified Buyer
They are a good company to do business with.
5.05 Chuck Martin
Theyve been great. They answer the phone when I call and show up when theyre supposed to.
5.05 Verified Buyer
They did a good job for us.
5.05 Jennifer Lakey
They are conveniently located to serve us.
5.05 Abraham Teerlink
They've always provided me with excellent service.
5.05 Ron Hamilton
The ease of doing business with them.
5.05 Verified Buyer
I buy a lot of stuff from them, and they treat me well. They do a really good job.
5.05 Verified Buyer
Aaron, whom I deal with, does an awesome job and ensures that I get the services that are needed.
5.05 Verified Buyer
This was my first experience working with Luby, and everything went smoothly.
5.05 Terry Johnson
They provide great service.
5.05 Matt Ervin
The team at Luby is knowledgeable and always goes above and beyond to support me and my staff.
5.05 Austin Brandt
I was happy with them. Someone at the counter was ready to help me. I asked for manuals for my machine, which I hadnt bought from them. They didnt know me at all, yet they treated me as if I were a regular customer. The manager was also very helpful.
5.05 Verified Buyer
I like them; they are a good company to do business with.
5.05 Verified Buyer
They are a good company to do business with, always accommodating, professional, and friendly.
5.05 Verified Buyer
They do a good job, and I'm happy with my purchase.
5.05 Verified Buyer
Luby provides great customer service.
5.05 Kevin Staas
Everything is great. Ive known the sales manager, Larry, since we were kidsover 40 years now. Hes been fantastic, and my experience with them has been really good.
5.05 Verified Buyer
They had the rental available, and it worked out as expected.
5.05 Doug Schmid
I have done business with them for years, and it has been a good experience; they are easy to do business with.
5.05 William T. Stretz
The customer service was outstanding.
5.05 Verified Buyer
Everything worked out seamlessly, and they were professional.
5.05 Verified Buyer
Everything that they did was good.
5.05 Verified Buyer
I've had good luck with them. I got parts on time and had good customer support from them.
5.05 Chris Mecaskey
Im really happy with them. The parts were delivered quickly, fit perfectly, and the tractor fired right up.
5.05 Steve Pointer
They did a good job, I was happy with the purchase, and it was a good experience.
5.05 Verified Buyer
They did what I asked them to do. The salesperson was very accommodating and arranged to have the parts drop-shipped to me.
5.05 Greg Carter
I recommend the mechanic who worked on my skid steer. He did a good jobvery professional and sharp.
5.05 Verified Buyer
5.05 James Kaegy
They got me the parts that I needed.
5.05 Verified Buyer
The rental department was professional, friendly, and accommodating
5.05 Jim Sontheimer
They were quick to get me in for service. They communicated well. I'm very satisfied.
5.05 Steve Marlatt
I work with Chris, and he's great. He does an excellent job, and the quote he gave me is impressive. The technicians do good work on my equipment.
5.05 Marty Crawford
They are courteous and quick to respond when it comes to getting things done.
5.05 Verified Buyer
They have good customer service.
5.05 Verified Buyer
They have a really good salesman, Larry Simms.
5.05 Verified Buyer
We have had good experiences with them.
5.05 TJ Collier
They are a good company, they have always been good to me, and they had the rental available, and it worked out as expected.
5.05 Carmon Jackson
The guys there are friendly and courteous.
5.05 Ian Frese
They had the rental available, the customer service was great, and it was a good experience.
5.05 Verified Buyer
They have the parts available, and they provide good customer service.
5.05 Verified Buyer
The manager of that store is an A-plus kind of guy. His name is Bill Green.
5.05 James Brown
I have been using them for over 20 years, and I remain satisfied with them. They have been good to me.
5.05 Verified Buyer
Everything worked out well, and they had the parts available.
5.05 Paul Pekic
Everything worked out well, and they did a good job with the sale.
5.05 David Doyle
Everything worked out well, they had the parts available, and I received them quickly.
5.05 Verified Buyer
5.05 Verified Buyer
They are a good company to do business with. They did a good job.
5.05 Lorenzo Martinez
They are great to do business with.
5.05 Chris Jeter
The salesperson did a really good job; they were knowledgeable, professional, and friendly.
5.05 William Blaylock
They do a good job, and they have the parts that I needed.
5.05 Ken Barbee
I have nothing bad to say about them. They were perfect.
5.05 Verified Buyer
I was surprised to find that some of the parts I found were competitive with after-market prices on some key items. Cody in the parts department was very professional and helpful, and so was Eric.
5.05 Verified Buyer
They are a good company to do business with.
5.05 Curtis Reis
The ease of doing business with them, and they have competitive prices.
5.05 Lucas Howard
The ease of doing business with them, they have parts available, and I have recommended them to others.
5.05 Kenny Singer
They have good customer service.
5.05 Nathan Zimmerman
A good group of people who work there, and they are always helpful and friendly.
5.05 Kenneth W. Eaker
I like their parts availability and knowledge.
5.05 James Beers
Everything worked out, and they had the parts in stock.
5.05 Verified Buyer
I've dealt with these people at Luby with parts before I bought equipment from them. They were energetic and knew what they were doing.

Earlier today, I called and spoke with Bill. He was very responsive. He was very helpful.
5.05 Verified Buyer
They do a good job, have the parts available, and they're easy to work with.
5.05 Mike Pope
I would recommend them to others. The technicians do a good job, and they are always professional and helpful.
5.05 Jesse Hall
They provide good customer service. They will take care of you; they go above and beyond.
5.05 Lori Mahannah
They are just very helpful.
5.05 Cody Vonbokel
It's easy doing business with them, and I have no complaints.
5.05 Ricky Peele
They are very responsible, they are knowledgeable, and they do
5.05 Mike Moore
The only person I have spoken with is the regional manager, Jason Baer, and he was good.
5.05 Paul VanPool
They're a great company.
5.05 Verified Buyer
The technicians do a good job; they work efficiently and quickly.
5.05 Verified Buyer
Everything worked out well, and they had the parts in stock.
5.05 Lonnie Scott
They had a nice parts department. When I spoke with them, they knew what I was talking about. They were helpful, and they even helped carry the parts out to my truck.
5.05 Verified Buyer
5.05 Adam Ernst
They were very helpful.
5.05 David Padget
They did good work.
5.05 Robert Dinning
They are knowledgeable, helpful, and friendly. They are a good company to work with.
5.05 Ben Braun
They're very knowledgeable and helpful. They got me what I needed.
5.05 Tom Watts
They are a good company to do business with time.
5.05 Bruce Chandler
They are easy to work with, and the personnel are always friendly and helpful.
5.05 Brandi Hughes
All of the guys from Luby were excellent. They worked in a timely manner and took care of what they couldn't finish the very next morning. We enjoy working with Luby.
5.05 Catherine McQueen
Anytime we use Luby, everything works out well. Their technicians were able to get the work done quickly and accurately.
5.05 Verified Buyer
Steve is excellent and highly competent, treats me well, and is a pleasure to work with.
5.05 Jeff Brawner
I have worked with them for several years. They know what they are doing, and the technicians do a good job on the equipment.
5.05 Verified Buyer
They are easy to work with, and I have no complaints.
5.05 Ryan Rawson
They are a good company, and the mechanics do a good job on my equipment.
5.05 Verified Buyer
The people at Luby are knowledgeable and friendly. Everything always works out smoothly.
5.05 Kent Richmond
Their willingness to ensure that they provide great service. The rental staff did a good job, and they had the rental available.
5.05 Verified Buyer
I've used them once and they did a great job. I highly recommend them.
5.05 Carmen Jackson
Everything worked out well, and I have no complaints.
5.05 Alexis Reynolds
The equipment has worked out well, and the sales team did a good job with the sale. They were professional, knowledgeable, and friendly.
5.05 Josh Southard
It has been nothing but good experiences when I do business with them. They are dependable, professional, and always friendly to me.
5.05 Jeff E
I was treated fairly, and they did an excellent job for it being my first time.
5.05 Verified Buyer
Unlike others, I felt the people at Luby cared and took the time to help me.
5.05 Don Puduski
We've been extremely pleased with Luby and all they have to offer. It's a guarantee they'll be able to get us what we need when we need it. In addition to being easy to work with, they have reliable equipment.
5.05 Rodney Yowell
I have two pieces of dependable equipment from Luby. The staff is responsive, friendly, knowledgable, and adequately addresses all our needs.
5.05 Terra Holman
Luby Equipment handles all of our needs. We love working with them because they do a great job overall.
5.05 Verified Buyer
5.05 Brennan Heuerman
They are very professional and have multiple stores, so whenever we need to source a part, its available in one store or another. They are very helpful.
5.05 Brent Koerkenmeier
Their service is great.
5.05 Tom Brigance
I like their customer service and how they make sure to call me back.
5.05 Steve Lindauer
I like their honesty and their parts availability.
5.05 Verified Buyer
They did a good job with the service. They were pretty professional.
5.05 Roger Flowers
They do a really good job, and they have come a long way, and they care about their customers. They make sure that we are happy.
5.05 Jennifer Kinney
We've had a nice working relationship with them and hope it continues into the future.
5.05 Verified Buyer
It was a good experience.
5.05 Verified Buyer
I like their knowledge of parts and their willingness to help.
5.05 Chris Neff
Everything we've called for, everything we've had them do, has been timely and professional.
5.05 William Lieneke
I'll always rent from Luby. Vince always takes care of me, even in a pinch; he's always there.
5.05 Nick Kleinschmidt
Everything worked out well, they are easy to do business with, and we are happy with our purchase.
5.05 Verified Buyer
The ease of working with them has been a good experience.
5.05 Verified Buyer
They have the parts available, and they are easy to work with.
5.05 Donnie Lee
They are helpful, and they have competitive prices.
5.05 Verified Buyer
They are a good company to work with.
5.05 Tyler Brown
The service was great, and I got the parts that were needed.
5.05 Mark Kirn
They are a good group of guys who work there.
5.05 Tom Bauer
They're friendly and professional, and they respond quickly to our calls. They have parts available in stock.
5.05 Alex Hardin
It was a really good experience, and they had the parts available.
5.05 Charles Miller
I like their knowledge and friendly service.
5.05 Verified Buyer
Jerry, the salesman, went above and beyond to help me.
5.05 Jeff Shupenus
They are easy to do business with, and I have no issues with them. They do a good job overall.
5.05 Robert Adams
They usually have what I need, they're friendly, and their pricing is competitive.
5.05 Alex Hardin
They were very knowledgeable, answered any questions I had, and were quick to arrange financing.
5.05 Verified Buyer
Accessibility, convenience, and the personnel seem to be knowledgeable about the equipment.
5.05 Verified Buyer
Everything was good.
5.05 Verified Buyer
5.05 Verified Buyer
They overnighted it to me, and it was here within 20 hours.
5.05 Verified Buyer
Jerry was good to work with. He was very understanding when it came to rain delays.
5.05 Adam Beegle
Any time I've gone in, the parts guys are very knowledgeable. I was very pleased with how they were able to help.
5.05 Blake Jones
The ease of doing business with them, and I'm happy with the purchase and the job the sales team did.
5.05 Mark Ratliff
They have good communication with me; they are always helpful. The technicians do a good job on the equipment.
5.05 Dale Orr
I would recommend them all the time.
5.05 Andrew Walton
They provide good service.
5.05 Blake Rakers
The guys I use at Fairmont City are awesome. Josh and Ben are very helpful. They take good care of me.
5.05 Verified Buyer
I love Luby. Larry Simms is awesome.
5.05 Gary Smith
Randy White has been great.
5.05 Dale Ballmann
My salesman, Randy White, is awesomehes helped me out a lot. The staff in O'Fallon are really good. I'm always satisfied.
5.05 Rustam Fuhrman
I am happy with them. They got me what I needed.
5.05 Jerry Polk
They had the parts available, they are easy to work with, and they do a good job.
5.05 Salomon Espinio
Everything worked out well.
5.05 Mitch Bachtel
The technicians are prompt, work quickly. The ease of working with them. They do a good job.
5.05 James Meisenheimer
It's always a good experience when I do business with them. Josh, in parts, is the best, always helpful and friendly. I would recommend others to use them.
5.05 Verified Buyer
They had the parts available, and Josh in the parts department was helpful. He does a really good job and ensures I get the parts that are needed.
5.05 Verified Buyer
5.05 Todd Vick
I know them. They're nice and easy to deal with.
5.05 AJ Whitter
They do a good job.
5.05 Justin Brown
They were timely.
5.05 Verified Buyer
They're speedy, and they knew what I needed when I described it to them. I only had to talk to one person, and it was a real person, not a recording or machine.
5.05 Scott Gilmore
They are good, easy people to work with. Aaron from the parts department is very nice.
5.05 Verified Buyer
Luby always provides us with reliable service.
5.05 Verified Buyer
When I need them, Luby is there, and I've always been treated well.
5.05 Verified Buyer
They are prompt and provide great service.
5.05 Jerry Fones
Luby sells high-quality, durable equipment. For example, I've had a skid for several years, and it is bulletproof. No matter what, I can depend on it. I recently purchased another machine and I would highly recommend them.
5.05 Steve Lewis
They've been knowledgeable and helpful.
5.05 Verified Buyer
They had the parts in stock, and they are a good company to do business with.
5.05 Justin Brisk
They have parts available, and the parts department is helpful and professional.
5.05 Phil Zinn
The ease of doing business with them, and the communication is always good.
5.05 Verified Buyer
The guys there are great, and they do a good job.
5.05 Nick Detiters
They did a good job, and I got what I needed. They're helpful and friendly.
5.05 Chris Blechle
I really like their quick response time.
5.05 Verified Buyer
I like Clete. He does a really good job of representing the company. He works hard for my business.
5.05 Tyler Holshouser
They just always have what I need.
5.05 Verified Buyer
The gentleman that came was nice, explained what he was doing, and resolved the issues.
5.05 Doug Lewis
Every time I call them, they get me what I need. Theyre friendly, offer competitive prices, and get parts to me quickly. Roger and Dan in the parts department have been helpful and treat me well.
5.05 David Skittino
The guys are great, they do a good job on my equipment, and I recommend them to others.
5.05 Curtis Italiano
They are easy to deal with.
5.05 Jay Lewis
I would recommend them to anyone. The service, sales team, and pricing are all great. Jerry the salesman was top-notch.
5.05 Verified Buyer
They had the parts I needed and got them to me quickly.
5.05 Cameron Kluesner
The communication was good, and the staff was
very was nice.
5.05 Bryce Orf
They have great customer service. I have no complaints at all with them.
5.05 Verified Buyer
5.05 Michael Perry
The parts are good, and the guys are good to deal with too. I know and like everyone there.
5.05 Joe Schroeder
They worked it out, fixed the issue, and now my machine works really well.
5.05 Matt Stroud
The parts guy that I dealt with was very helpful. He took care of me.
5.05 Chris Williams
Bob always does a great job. He stays on top of things and takes care of us. He's the reason we stay with Luby.
5.05 Carson Mefford
They provide good service and had the parts I needed.
5.05 Eddie Smart
They had the machine there in about 2 days compared to 30 to 45 days for a Bobcat. They even let me try the machine at the dealership.
5.05 Hubert Kluesner
They provided good, friendly service, and I got what I needed. The service department has been very good. Also, I really like their equipmentit's the first Case machine Ive owned.
5.05 Derek O'brien
They treated me well, did what I needed them to do, and fixed it up. They came right to my house and got my machine running.
5.05 Brian Swenson
They're awesome. They're going to take care of you.
5.05 Verified Buyer
They're the only case guys in the area, and they're competent. I've been happy working with them.
5.05 Brad Muitgohin
They're good.
5.05 James Gray
I've done business with Bob Thoman at my prior job, and when I decided I wanted to lease a couple of pieces of machinery for a pond for myself, he made it happen, and I turned it into a full-blown excavating company. Bob Thoman is very, very, very great. Vince, the rental manager at the Fenton office, has been very good.
5.05 Verified Buyer
Everything is great when working with Luby Equipment.
5.05 Vanessa Opperman
Everything is excellent.
5.05 Verified Buyer
5.05 Sandy Justus
This may sound old-fashioned but they treat the wives nicely.
5.05 Brad Grein
They did a great job.
5.05 Jeff Alberts
They are a good company, and I have no complaints.
5.05 Verified Buyer
I've had very good experiences with them.
5.05 Bradley Leonard
Those mechanics are phenomenal. They do a great job.

Bill, Lee, and Wiliie are great. Clete answers all my questions. They're the reasons I go to Luby. It's the best service I've ever had.
5.05 Asa Deneve
They were very accommodating and helpful. They're on time and efficient.
5.05 Verified Buyer
5.05 Verified Buyer
I've never had any issues with their work.
5.05 Verified Buyer
They have parts available, and they do a good job.
5.05 Verified Buyer
Everything has worked out fine and I haven't had any issues with them.
5.05 Andrew Sforza
Everything worked out well and I was happy with the transaction.
5.05 Verified Buyer
They're very helpful and knowledgeable.
5.05 Jeanette Mikel
They have great knowledge, service, and availability.
5.05 Douglas Renfrew
They're easy deal to with.
5.05 Verified Buyer
They're good people over there.
5.05 Verified Buyer
It's their knowledge and I felt like they had my best interest at heart.
5.05 Verified Buyer
5.05 Verified Buyer
They were polite, kind, and professional.
5.05 Verified Buyer
The parts guys are very knowledgeable and helpful.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
The parts guy was friendly, helpful, and did a professional job.
5.05 Verified Buyer
The salesman was very knowledgeable.
5.05 Verified Buyer
They're just generally very helpful.
5.05 Verified Buyer
I like the people there. They have very good customer service.
5.05 Don Huff
They've been consistent with service, and we have no complaints.
5.05 Gary Davis
They're very helpful people.
5.05 Larry Geiser
I haven't run into any issues working with them.
5.05 Ferris Stenemeyer
The salesmen are really knowledgeable.
5.05 Johnny Vickers
They're a good group of people to work with.
5.05 Verified Buyer
The ease of working with them, a good company to work with.
5.05 Verified Buyer
I already send people there if they need Takeuchi or the brands they carry.
5.05 Verified Buyer
5.05 Verified Buyer
They usually have what I need.
5.05 Verified Buyer
They have great customer service. They make you feel valued.
5.05 Verified Buyer
5.05 Verified Buyer
I've had nothing but good experiences with them.
5.05 Frank N
They have great communication and the knowledge to resolve any issues that come up.
5.05 Verified Buyer
5.05 Verified Buyer
It was just good service.
5.05 Verified Buyer
They answered every question that needed to be answered.
5.05 Verified Buyer
They answered the phone, got on the work quickly, and did what they said they would do.
5.05 Verified Buyer
They're knowledgeable.
5.05 Verified Buyer
I have had no issues working with them, and the equipment is good.
5.05 Ershel Osburn
The salesman was nice and great to work with.
5.05 Verified Buyer
They had the equipment in stock, and we didn't have any issues.
5.05 Verified Buyer
5.05 Ralph Jones
I picked Luby Equipment four or five years ago, and it was a good call. Bob is a really knowledgeable guy who goes out of his way to help. I really appreciate his expertise and commitment to customer service.
5.05 Verified Buyer
I am extremely happy with Luby Equipment. My bill was lower than expected, they work quickly, and with accuracy. I have and will always give them the highest recommendations.
5.05 David Padget
They are always helpful in getting everything I need.
5.05 Verified Buyer
The people at Luby Equipment are friendly, knowledgeable, and get done what we need done.
5.05 Verified Buyer
5.05 Verified Buyer
Their technicians are always there to help us with their knowledge and skills. We have had a long-standing relationship with Luby, and we've never been let down.
5.05 Matthew Jarvis
I have no complaints when it comes to Luby Equipment. It's always great working with them.
5.05 Josh Allen
The parts staff is always spot on and knows what we need.
5.05 Chris Bonacker
They are a good company to do business with and everything worked out as expected.
5.05 Larry Clark
I've always had good service, and they're willing to help.
5.05 Verified Buyer
The staff is really nice to work with. They have a good group of guys.
5.05 Verified Buyer
They have great customer service and do everything in a timely manner.
5.05 Verified Buyer
They did what they needed to do.
5.05 Joe Hite
The parts and service guys are great.
5.05 Verified Buyer
They had the parts in stock, and I got them promptly.
5.05 Verified Buyer
The communication was good, and it was a good buying experience.

Randy did a great job keeping us informed.
5.05 Michah Cooke
It was a quick process getting what I needed. I was in and out with no issues.
5.05 Austin Henderson
They had the equipment available, and it worked as expected.
5.05 Justin Sparrow
They're busy, so you know they get business. They know what they're doing.
5.05 Richard Simon
Everything works great, and the parts fit perfectly.
5.05 Verified Buyer
They were great. Our rental was delivered on time, and they took care of the issues that came up quickly.
5.05 Scott Bradshaw
They're always on it. They're easy to work with and get my products to me quickly.
5.05 David Serven
The prices are good.
5.05 Verified Buyer
They always got the parts I need.
5.05 Verified Buyer
The staff at Luby is great! They're always helpful and have the parts I'm looking for.
5.05 Verified Buyer
They always do a great job for us.
5.05 Verified Buyer
The machines are quality and the staff are helpful.
5.05 Robin McBroom
They did what they said they would and came on time. They were prepared and knowledgeable.
5.05 John Benz
They have good service and personality.
5.05 Verified Buyer
Everything worked out well and the mechanics did a good job.
5.05 Chris Neff
Everything worked out well and the communication was also good.
5.05 Luke Haubrich
Their services have been consistent and good.
5.05 David Doyle
They're knowledgeable on what they're selling.
5.05 Verified Buyer
5.05 Verified Buyer
No one else in the area sells the parts that they do. I have no complaints, and they treat me well.
5.05 Verified Buyer
They have good customer service and communication.
5.05 Verified Buyer
A good group of guys that work there, and they had the parts in stock.
5.05 Adam Goehl
I've never had any issues working with them.
5.05 Verified Buyer
5.05 Rick Turner
They're very good at what they do. They're responsive and knowledgeable.
5.05 Verified Buyer
5.05 Eric Stauffer
I've never had any complaints working with them.
5.05 Verified Buyer
They always have what we need.
5.05 Verified Buyer
5.05 Verified Buyer
They had the parts in stock, they were easy to work with them.
5.05 Raymond Bourbon
Everything worked out well, they had the parts in stock, and they delivered them promptly.
5.05 Shannon Loyd
Those guys are great to work with. They're the best.
5.05 John Oehl
All the experiences I've had working with them since I purchased my equipment have been good, and they got the job done.
5.05 Jesse Hall
They have good customer service and take the time to understand and explain.
5.05 Carmon Jackson
They don't make you feel like a number when you work with them. They treat you well.
5.05 Paul VanPool
The sales team and the mechanics are awesome and great to work with. They're easy to talk to and knowledgeable.

Clete and the mechanic I worked with were awesome.
5.05 Verified Buyer
They are a great group to purchase from, and they are professional.
5.05 Verified Buyer
5.05 Verified Buyer
My experience with them has been good, they were easy to work with and they took good care of me.
5.05 Verified Buyer
I have always had good luck with Luby Equipment.
5.05 Chris Batliner
The technician did a good job, and the technician was professional and helpful.
5.05 Rodney Gooding
They do a good job.
5.05 Verified Buyer
They saved me a lot of money on my last job. They figured out a solution to my problem saving me a lot money.
5.05 Verified Buyer
I have been highly satisfied with their services, and I would recommend them.
5.05 Verified Buyer
5.05 Jean Wheat
They did a good job on the equipment.
5.05 Verified Buyer
The technicians did a good job on the equipment.
5.05 Scott Frelling
Everything has been working out well, they had the parts in stock, and the ease of working with them.
5.05 Stan Reichert
They're very responsive and easy to work with.
5.05 Verified Buyer
They have the parts in stock.
5.05 Todd Westermeyer
They had the parts in stock, they are easy to order from them, and I have recommended then to others.
5.05 Kevin Kelly
They had everything I needed, and they were easy to deal with.
5.05 Jerry Fones
I am very satisfied with the equipment and service. The employees are also great. I highly recommend Luby Equipment to anyone looking for quality.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They have great pricing for their equipment.
5.05 Verified Buyer
5.05 Andy Costas
I was pleased with them. They did a good job on the equipment.
5.05 Jeremy Turner
They have some of the best mechanics and providers for concrete supplies in the area. They also have great equipment maintenance services.
5.05 Aaron Lieurance
I can't say anything bad. Everyone was helpful, and I had a good experience.
5.05 Verified Buyer
They were professional and friendly, and they had the parts in stock.
5.05 Christopher Pezzimenti
Everything worked out well, I have never had any issues with them and would recommend them to others. They are a good vendor with which to do business.
5.05 Dale Ballmann
They are knowledgeable and take good care of you. I'm highly satisfied with everything so far.
5.05 Alex Pullam
They're easy to work with, they have good customer service, and good parts availability.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Stan Reames
They're the only vendor around me, and they always get me what I need.
5.05 Allan Peele
They're quick and honest. They always do a good job, and the availability of parts is great.
5.05 Kevin Beck
I like them.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Rich Bruce
The technicians did a good job on the equipment, and everything worked out well.
5.05 Verified Buyer
It was a good experience, and they did a good job servicing the equipment. The communication was good as well.
5.05 Verified Buyer
They had the parts in stock.
5.05 Randy O'Neail
They usually had the parts that I needed and got them to me promptly. I like that they communicate with me.
5.05 Verified Buyer
The sales reps are great.
5.05 James Heissinger
They are easy to work with and I have no complaints.
5.05 Verified Buyer
They're very helpful and have access to a lot of older parts that I need.
5.05 Nick Hicks
I use them all the time, and I have no complaints or issues with them.
5.05 Danny Edwards
They had the parts in stock, and it was a good experience.
5.05 Wymann Skaggs
They are friendly and easy to work with.
5.05 Joe Rivert
They are the only ones that have the part that were needed, and they were friendly and went out of their way to help me out.
5.05 Mike Mcreynolds
Their products and services are great. I frequently use their services and will be buying from them again.

Give Clete 5 stars. He's very good to work with.
5.05 Jim Thompson
They've always treated me well, and I have no complaints. I've been dealing with them for almost 20 years.
5.05 Verified Buyer
They have good service, they're knowledgeable, and we've had no problems so far.
5.05 Verified Buyer
They're very knowledgeable, and the availability of parts is great.
5.05 Doug Short
The guys there are great, and I will continue to use them in the future.
5.05 Paula Barney
Everything worked well, and the technicians did well on the equipment.
5.05 Brad Wankel
Bob at Luby Equipment is amazing. He's really knowledgeable and did a great job setting up the rental. He takes his job seriously, which made me respect his input and help even more. Anything I need help with, Bob is happy to help.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Blake Mink
Luby Equipment has a very knowledgeable and friendly staff.
5.05 Verified Buyer
5.05 Verified Buyer
It was a great experience; everything went well.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Terra Holman
he salesmen are great, and they do their job well.

The salesman, Randy White, is fantastic. He takes the time and initiative to work with you and help you out. He always listens and delivers.
5.05 Tom Bauer
They're very courteous, responsive, and professional.
5.05 Joe Nolkemper
They're quick, accurate, friendly, and easy to work with.
5.05 Verified Buyer
5.05 Grant Dino
5.05 Shawn Ray
Everyone is always courteous and more than happy to help. They always go above and beyond for us.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Temmy Fay
They are great, they got the parts right away and communicated with me. I would recommend them to others.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Levi Yutzy
Everything worked out well and I have no complaints or concerns with them at this time.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They're just polite.
5.05 Verified Buyer
They're just there when you call them.
5.05 Verified Buyer
I was very satisfied.
5.05 Verified Buyer
They're close and I've been dealing with them ever since they've been in Springfield.
5.05 Verified Buyer
They always answer my questions in a timely manner. That's important.
5.05 Verified Buyer
We got the parts that were needed with no issues.
5.05 Verified Buyer
The mechanic knew exactly what I was asking for.
5.05 Ron Keene
They have an excellent team, and everyone does a great job.
5.05 Biri Blevin
They have a great team and good salesmen.
5.05 Verified Buyer
They take care of their customers very well and in a timely manner.
5.05 Verified Buyer
I am very
5.05 Greg Harding
Their service is excellent, and the employees are great to work with.
5.05 Verified Buyer
Everything works out well and I haven't had any issues with them.
5.05 Joe Waterkotte
It's always a good experience when I purchase from them.
5.05 Ethan Zimmerman
They are professional and helpful.
5.05 Kevin Bates
I purchase my parts from them, and the ease of doing business with them.
5.05 Dan Shaffer
They had the equipment in stock, and it worked as expected.
5.05 Johnny Hicks
I like the ease of working with them; they have needed parts in stock. They are always professional.
5.05 Brian Johnson
They had that were needed in stock, and they are a good vendor to do business with.
5.05 Torrey Niemann
It's always a good experience, and I am happy with them.
5.05 Steve Marlatt
The parts guys have been great, and they have the parts in stock.
5.05 Verified Buyer
They have good response times and they take good care of us.
5.05 Harry Gegg
I've been with them since the beginning, and I've never left. I know they'll have what I need.
5.05 Ray Dunmire
The came out and fixed the problem, and we have used them for services for years.
5.05 Jodi Pate
Everything went great with my service. I would highly recommend you guys.
5.05 Verified Buyer
They're very personable, and they take good care of us.
5.05 Verified Buyer
Most of my servicing is done by Luby, and it's great. All the technicians know what they're doing and get the job done.
5.05 Dennis Shultheiss
My sales rep, Jerry, is great to work with. Everything has been great!
5.05 Cary Eftink
They seem to do well with what they do for me, and I continue to do business with them. I recommend them to others all the time.
5.05 Douglas Davis
Everyone was knowledgeable and friendly, and everything that I asked for was completed in a timely manner.
5.05 Terrence Johnson
5.05 Brian Graumenz
Bob Thoman has always been really good us.
5.05 Jim Haynes
They did a great job.
5.05 Mark Schaefering
The service has been good. We had issues with another company, so we switched, and everything has been great since.
5.05 Verified Buyer
They have the parts in stock.
5.05 Barry Blevins
They had the parts in stock, and they were easy to deal with.
5.05 Gilbert Moyers
Haven't had any issues with them, they are easy to work with and I have no complaints.
5.05 Verified Buyer
They do a good job working on the equipment.
5.05 Heather Kiswani
We have never had an issue, and this is the second piece of equipment we purchased from them.
5.05 Verified Buyer
I'm happy with the service work they do.
5.05 Robert Persons
It was a good experience. They had what I needed, and it was in stock.
5.05 Mike Gilford
They do a good job, and they are always professional and friendly.
5.05 Verified Buyer
They have good mechanics that work there. I already recommend you guys and will continue to.
5.05 Richard Schleyhahn
Luby has always done well in their heavy equipment departments. I have never had any issues.
5.05 Verified Buyer
We've been doing business with them for about 20 years.
5.05 Patty F.
The guys in the shop like Luby a lot and everything goes well.
5.05 TJ Collier
They take care of my equipment, and they take really good care of me, and I recommend them all the times to others.
5.05 Kevin Hensley
Luby has always taken care of our needs and is conveniently located near us.
5.05 Dave Grainger
I am happy with them, and I haven't had any complaints or issues with them.
5.05 Verified Buyer
They have good availability and they spend the time to get you what you need.
5.05 Joe Prola
The issue I had with one of my machines needed to be repaired quicker than quick. Luby was able to pick my machine up that day and returned it fixed the following morning. They run a fantastic operation there. I was pleasantly surprised by the service they provided.
5.05 Verified Buyer
They did a great job with the follow up after the service was completed.
5.05 Mike Weisenburger
When you go into Luby it's like you're part of the family. They are very, very good people.
5.05 Krayton Higdon
They are always professional, and they had the parts that I needed.
5.05 Blake Richardson
They've always been easy to work with and offer a good value. They're a breath of fresh air!
5.05 Jay Bailey
They are doing a good job and I have no issues with them.
5.05 Chad Keller
They are good people and I like them. I am satisfied with them. They are helpful and professional.
5.05 Verified Buyer
Luby took care of what we needed when we needed it. They always have done a great job for me.
5.05 Frank Soles
They are a good vendor to do business with, they are always professional and always available to answer questions.
5.05 Verlyn Schulze
Luby had the part I needed in stock and ready for one of my guys to pick up. They always have what we need and it's always a pleasure doing business with them.
5.05 Verified Buyer
I needed a part and they got it to me. It was friendly service.
5.05 Ryan Dubinski
Randy, the salesman I dealt with was delightful. He was knowledgeable about everything I needed to know and more. I am really impressed with him, Luby, and the equipment.
5.05 Verified Buyer
They do what they say. They're, honest, I guess, especially the salesman.
5.05 Verified Buyer
I like how they have a guy there who specializes in concrete so I don't have to speak to a different guy each time I go there.
5.05 Verified Buyer
I have a really close relationship with the guys at Luby. They're great to work with!
5.05 Verified Buyer
They're good over there.
5.05 Verified Buyer
I have an older machine and Luby helped me when my regular dealer wouldn't.
5.05 Verified Buyer
They were great to me.
5.05 Tyler Cane
They had the parts in stock, and I have no issues or complaints.
5.05 Keith Brueggemann
They were accommodating, and I have recommended them to others with case equipment.
5.05 Verified Buyer
I like the service.
5.05 Verified Buyer
Everything was great. I've got no complaints.
5.05 Ted Galassi
The entire team is wonderful. That's why I keep coming back.
5.05 Verified Buyer
They're pretty handy and do a great job.
5.05 Bradley Leonard
They've been amazing to me. I couldn't be happier. The quality of the service is through the roof.

Clete, Bill, and Willie do a great job.
5.05 Jason Brand
They had the parts in stock, they are easy to work with and I will continue to use them in the future.
5.05 Verified Buyer
They make ordering easy and the equipment is good quality.
5.05 Verified Buyer
I'm an employee of Case IH. I'm aware of the ins and outs of the products.

I'm very particular and I'm eligible for the employee pricing program. The salesman worked it out front to back. I'm just an individual but he treated me like I was purchasing a fleet of machines.

Clete Kaemmerer did an excellent job. He's a credit to the dealership and a credit to our brand.
5.05 Verified Buyer
They make everything quick and easy.
5.05 Verified Buyer
It's the only place we can get parts for our Hitachi
5.05 Verified Buyer
They were easy to communicate with and they wanted to help.
5.05 Verified Buyer
I like their personal touch. They're a good-sized company but they don't run it that way. You know what I mean? I've done business with them for years. I know Steve Luby, he's still very hands-on.
5.05 Verified Buyer
To be honest with you, they're just convenient.
5.05 Verified Buyer
Their knowledge and helpfulness.
5.05 Verified Buyer
I've dealt with them quite a bit in the past. I've had good experiences with them.
5.05 Verified Buyer
Every time I've dealt with them they got on it.
5.05 Verified Buyer
We get stuff pretty quick and they called me once everything was in. I have no complaints and their service is great.
5.05 Verified Buyer
The service went really well. Luby did a great job.
5.05 Verified Buyer
I brought the machine in personally. They contacted me with each move they made. I was very impressed by their mechanics.
5.05 Verified Buyer
They were really upfront. No runaround. They told me how much it would cost and how long it would take.
5.05 Verified Buyer
Do you want the truth? Location.
5.05 Kenny Ludwig
Brian is an awesome guy to work with. He really does an awesome job! I'm really happy with Luby's service in general.
5.05 Dennis Parker
A good vendor to work with, and I recommend them all the time to others.
5.05 Dale Ballman
They have always helped me out when needed and are a good vendor to do business with.
5.05 Verified Buyer
They came out and did the rewiring. They finished it that day and left. It was all good.
5.05 Verified Buyer
Bob is very knowledgeable. He knew what I was looking for and helped me find it.
5.05 Justin Henson
They just have great customer service. They're knowledgeable, they're good people and they have parts on hand.
5.05 Verified Buyer
It's been a great machine so far and a good experience. Most of the research I did myself and while talking to other people. That ultimately led me to this Takeuchi.
5.05 Verified Buyer
I guess any business I've done with them has gone okay.
5.05 Verified Buyer
They were nice about everything.
5.05 Verified Buyer
They're easy to deal with.
5.05 Nick Wenneker
They're extremely knowledgeable, helpful, and they're quick. They're great.
5.05 Verified Buyer
I have a friend who recommended them. He does a lot of business with them.
5.05 Bob Mayer
They have been great and do good work on my equipment.
5.05 Verified Buyer
The parts were great but just too expensive.
5.05 Verified Buyer
The parts man is helpful.
5.05 Verified Buyer
5.05 Verified Buyer
They communicate well.
5.05 Jennifer Kinney
We like their salesman and everything has been really smooth while working with Luby.
5.05 Mark Terrell
They have prompt service.
5.05 Robbie Dawson
The friendly guys behind the counter are very helpful.
5.05 Verified Buyer
They work on my skid steer every year. Brian is very good, and he gets it done. I'm pleased with them.
5.05 Verified Buyer
Knowledge of parts and equipment, good customer service.
5.05 Verified Buyer
I ordered parts about 8 months ago. They were back parts for a bucket and new blades. When I drove up to get them, one was wrong and they said they can reorder it but they didn't. Long story short, we ordered from them again and they didn't get it right. Eventually, a new manager came along and helped me out. He told me the parts were just sitting on the shelves for 3 months. Right now, because of the new management, I would highly recommend them but before it would've been a zero.
5.05 Verified Buyer
They have a personal touch.
5.05 Verified Buyer
They're easy to deal with and they've got the stuff.
5.05 Verified Buyer
I highly recommend them. They have been very responsive with me.
5.05 John Potter
They're friendly and helpful. They also have a great service department.
5.05 Verified Buyer
They got me the parts I needed with minimal hassle.
5.05 Verified Buyer
They were able to replace a cylinder a lot quicker than I could.
5.05 Verified Buyer
I usually tell them what I need, I go there, and they don't mess it up.
5.05 Verified Buyer
I like the brand. They had what I was looking for.
5.05 Verified Buyer
Cleat does a very good job.
5.05 Verified Buyer
The knowledge of the technician impressed me.
5.05 Verified Buyer
No B.S. That's why I get parts from them.
5.05 Jeff Federici
I will always highly recommend their services.
5.05 Mike Lumley
They do a good job working on our equipment, they are easy to work with and I haven't had any issues with them.
5.05 Rodney Yowell
They make a good product, I like their equipment, and they are always professional and friendly.
5.05 Verified Buyer
All of my experiences with Luby have been great! My salesman, Bob, does a great job of keeping everything up and running for me. He's great! I had one issue with my equipment but it got fixed and it's looking good now.
5.05 Verified Buyer
They are a good vendor to do business with. They do good work on my equipment.
5.05 Jim Rhodes
It was excellent.
5.05 Verified Buyer
They do a really good job.
5.05 Verified Buyer
I've had this generator since 2011 and it's always been good as far as the service. They come once a year and take care of it and it's still running.
5.05 Verified Buyer
I've been using those guys a long time, I like them. Those guys are always very courteous and friendly people. They're really good guys, I get along with them great. I feel like I can sit and talk with them, you know?
5.05 Jordan Wilkens
The employees have a lot of knowledge and they're very friendly.
5.05 Verified Buyer
Their availability was great. They've been wonderful to work with.
5.05 Robert Warren
I'v been dealing with them for a long time, I like them and the relationship we've built up
5.05 Jeffrey Beck
They had the parts in stock, they are always professional, and they are a good vendor to work with
5.05 Verified Buyer
I would recommend Luby. I haven't had any problems while working with them.
5.05 Verified Buyer
They have been very helpful, and they are good with communication. I haven't had any issues with them.
5.05 Verified Buyer
They're good people.
5.05 Verified Buyer
When I called they gave me the answers I needed and they worked with me on the price.
5.05 Verified Buyer
They've always been good. The new salesman and the salesman who got promoted have been wonderful to work with. You guys haven't let me down.
5.05 Verified Buyer
I guess they had the parts I needed. They're knowledgeable and courteous.
5.05 Matt Weiman
I've never had any issues with them.
5.05 Verified Buyer
The guys were great to work with. They really helped us out and got us what we wanted.
5.05 Verified Buyer
They are knowledgeable and nice about everything.
5.05 Richard Wiseman
Usually when I need parts for my case tractor, I always get them when needed.
5.05 Amy Turner
They found me a part I didn't even know about. Luby is always very helpful.
5.05 Verified Buyer
I have only used the machine for 6 hours. It is amazing. I am very happy with Luby.
5.05 Darin Pryor
The people at Luby are very knowledgeable and the pricing was great.
5.05 Larry Cunningham
Have a good relationship with them, and they had the equipment I was looking for. It's always a good experience when I do business with them.
5.05 Verified Buyer
They, the service manager especially, truly act like they care about the customer.
5.05 Verified Buyer
They make sure to get the parts I get from them, and they are a good vendor to do business with. They are knowledgeable about the products that we purchase.
5.05 Verified Buyer
They're good to me.
5.05 Verified Buyer
My service guy is always very knowledgeable and helpful.
5.05 Verified Buyer
They just answered the questions and knew their equipment.
5.05 Verified Buyer
Customer service.
5.05 Ronald Benne
They've got the parts I need and I've not had any issues with them.
5.05 Cory Funk
It was a good price with my trade-in. They were professional and friendly.
5.05 Verified Buyer
They do good work on the equipment. I have no complaints.
5.05 Verified Buyer
They're great people.
5.05 Verified Buyer
They're friendly, good guys to work with. Brian Burwinkle, the manager out there, is great.
5.05 Clint McMillan
The machines are great quality. I'll be purchasing from them again in the future.
5.05 Verified Buyer
They have better service than other places I have done business with.
5.05 Verified Buyer
Every time I call them they show up and fix my machine.
5.05 Verified Buyer
They're 60 miles from me, they're the closest Case dealer. I would have to recommend them.
5.05 Verified Buyer
The parts guy knows what he's talking about.
5.05 Thomas Roth
Their employees are exceptional.
5.05 Verified Buyer
Very friendly, fast, efficient,he answered questions as I had them. I have recommended Luby to other buildings in the organization already actually. The owner has several buildings and we always say to call Luby if theres a problem with any of them.
5.05 Randy Link
5.05 Verified Buyer
Everything was good, didn't run into any problems. I looked at the parts and he ordered them, called me when they came in. Overall good job.
5.05 Alan Williams
He was great, we got my part quickly even with it being right before the holiday. The parts guy was great, got the part the next day after assuring me he would.They really took me out of an emergency situtation.
5.05 Verified Buyer
They represent the right line.
5.05 Verified Buyer
They've helped me in the shop before, they've treated me well. We don't have much choice, they're the only Case dealer in my area.
5.05 Verified Buyer
They stayed on top of it.
5.05 Don Coleman
Luby provides great customer service.
5.05 Verified Buyer
We've never had any issues with Luby, and the parts are delivered promptly.
5.05 Richard Brownlee
Luby employees are incredibly helpful.
5.05 Verified Buyer
Luby provides knowledgeable and trustworthy customer service.
5.05 Kevin Bates
Luby provides wonderful customer service and has knowledgeable employees.
5.05 Rosana Ramos
I didn't have any problems with them at all.
5.05 Verified Buyer
They make everything nice and easy for us! They get the work done.
5.05 Verified Buyer
Honestly I like that they were already servicing my equipment in the past and it was easy to stay with them.
5.05 Robert Adams
They're always helpful and can get the parts quickly.
5.05 Verified Buyer
Luby has an excellent sales department.
5.05 Richard Schleyhahn
I recommend Luby all of the time, they do great work.
5.05 Verified Buyer
They do quality work.
5.05 Verified Buyer
They are easy to do business with and always have what we need in stock. The staff is warm and welcoming.
5.05 Verified Buyer
Availability and they were cheaper than after market.
5.05 Gerald Nilsen
They're very nice and polite. They try to do what they can for you, they work at it.
5.05 Verified Buyer
They had to order a special part for an older machine we have and it was done with ease.
5.05 Larry Rebbe
I already recommend them quite often because of the solid work they do and the quality of their equipment.
5.05 Verified Buyer
I haven't done a lot of business with Luby Equipment. I just ordered a small part one time and picked it up but for what was done, everything turned out good.
5.05 Verified Buyer
We've used them for years and have never had any problems.
5.05 Verified Buyer
They showed up and got it fixed.
5.05 Anel Kantarevic
They were open, they were honest.
5.05 Scott Tucker
They're easy to work with and they've been very responsive when we've had issues.
5.05 Verified Buyer
Their sales department is very knowledgeable.
5.05 Verified Buyer
I just liked the service. I called on short notice and they got me fixed up.
5.05 Evan Armstrong
They're friendly and willing to help out in all directions.
5.05 Steve Lewis
Haven't had any issues with them, and they have the parts in stock.
5.05 Glen Ferrell
They are a good vendor, the technicians do good work on the equipment, and I have recommended them to others.
5.05 Tim Parker
We've always had really good luck with them. That's why we use them.
5.05 Verified Buyer
They've always done a good job for us.
5.05 Dennis Shultheiss
I just get good service and responses from them.
5.05 Verified Buyer
They had the equipment in stock, and the sales team did a good job with the sale of the equipment.
5.05 Verified Buyer
They are generally able to fit me in when I need them to.
5.05 Heather Kiswani
It's a great vendor and we are happy with them. I recommend them all the time to others.
5.05 Dustin Henry
The guys were very quick and professional while selling it to me.
5.05 Jamie S.
We had an overall good experience and we're satisfied with the equipment. The salesman, Josh, was very helpful as well and did what he said he was going to do.
5.05 Kawanda Brinkley
I have no complaints; they take good care of us and it's always a good experience.
5.05 Verified Buyer
Everything worked out well, and I have no complaints about them.
5.05 Ethan Graham
I go there quite often and they take care of me.
5.05 Verified Buyer
They are a good vendor, and they are always professional.
5.05 Frank Stuermann
They have a good group of guys that work there, they take good care of me, and I will continue to do business with them.
5.05 Paul Laws
They had what I wanted when I needed it and they went out of their way to make sure I got it.
5.05 Verified Buyer
They answered all the question I had.
5.05 Verified Buyer
We stayed in contact. The part was on back order, that wasn't their fault, and they let me know when it came in.
5.05 Verified Buyer
Luby is knowledgeable within their field and willing to help locate parts and how to install them.
5.05 Gary Haverstick
The parts that they provide are of good quality.
5.05 Ed McCabe
Luby Equipment is on-time, courteous, and has great technicians.
5.05 Verified Buyer
They are experienced and provide good services.
5.05 Verified Buyer
Dustin Grimm and Clete Kaemer were extremely helpful and courteous. Luby is knowledgeable, and helpful, and delivers on their promises.
5.05 Verified Buyer
They ease of the purchase, and they were very helpful, and I would recommend them to others.
5.05 Verified Buyer
The ease of doing business with them, and they have parts in stock.
5.05 Blake Klett
They have a good location, and they have parts in stock at that location.
5.05 Verified Buyer
They are friendly, and they normally have the parts in stock and their communication is always good.
5.05 Verified Buyer
It's always a good experience when I purchase from them.
5.05 Bruce Murphy
I know one of the sales associates and he is very knowledgeable.
5.05 Verified Buyer
Their location is very convenient for us and where we're located.
5.05 Robert Alberternst
I've had pretty good experiences overall with all the business I have done with them.
5.05 Mike Marcacci
The staff members have great knowledge when it comes to the parts.
5.05 Kelly Kurtz
They were knowledgeable and quick.
5.05 Verified Buyer
The staff members are great to work with.
5.05 Jamie Schulte
The availability to get equipment is very good. When you need any questions answered, they answer it for you and their knowledge is great!
5.05 Verified Buyer
So far so good".
5.05 Richard Wood
They are very helpful and the parts guy was very nice".
5.05 Verified Buyer
5.05 Lisa McQuade
Haven't had any issues with them, and it's always a positive outcome.
5.05 Kent Weatherby
5.05 Scott Driver
The one time I have used Luby was good".
5.05 William T Stretz
Luby is the only place I rent equipment from. I recommend you guys all the time".
5.05 Chad Keller
I was satisfied with Luby I buy all of the parts for my skid steer from you guys".
5.05 Jason Majors
Everything was great".
5.05 Verified Buyer
You guys always have what I need".
5.05 Eldon Bruns
I am very likely to recommend you guys, I haven't had any problems".
5.05 Verified Buyer
Luby provides the services we need for our brand of equipment.
5.05 Vince Green
They do a great job, and Jerry from the Quincy branch is a great salesman.
5.05 Tony Mcewen
The technician went above and beyond".
5.05 Mickey Mann
You guys are great, we send people over to you guys all the time
5.05 Lyle Crawford
They were great for what I needed".
5.05 Verified Buyer
They have always been good to me, and I have no complaints. They are a good vendor to work with.
5.05 George Hawn
I have done business with them, and it is always a good experience.
5.05 Tim Heuiser
They have always treated me well, and they have parts already in stock. I would recommend others to use them.
5.05 Craig Berg
I like the relationship I have with the sales associate who sold me the machine.
5.05 Verified Buyer
They are the only shop around that has parts for my skid loader. I like that they are conveniently located.
5.05 Verified Buyer
I am happy with the service they gave to me before when they worked on my skid steeler.
5.05 Patty Bauer
The Department I had contact with was extremely organized".
5.05 Robert Laubacker
The customer service department is fantastic".
5.05 Jim Moore
The parts guys are spot on and are always helpful".
5.05 Verified Buyer
It's a good experience when I purchase from them, and they have the parts in stock.
5.05 Verified Buyer
Well, they took care of me right away.
5.05 Verified Buyer
It was very easy. I shot them the model number and they figured it out.
5.05 Verified Buyer
Haven't had any issues with them, and they usually have the parts in stock.
5.05 Justin Brisk
They are professional, and the get the parts to us quickly.
5.05 Brad Fierist
Very highly likely".
5.05 Verified Buyer
They listen and don't try to know more than they think they do.
5.05 Cole Eiler
Everything is great, I'd recommend a friend".
5.05 Jennifer Kinney
Very Likely, they are great
5.05 Roger Riley Hamilton
They were just very helpful, they knew the equipment they were selling and they were easy to deal with.
5.05 John Henry
In the case that they need the services they offer I would send them over to Luby".
5.05 Jay Zemaitis
I don't have any problems".
5.05 Jerry Reed
They do a good job, and they usually have the parts in stock.
5.05 Armin Krvavac
It was prompt. They were very responsive. Every time I called there was someone on the line. It was good service.
5.05 Verified Buyer
Everything has been great. I recommend Luby to everyone I know.
5.05 Zach Luebbers
They had the parts in stock, they got them delivered to me quickly, and I have no issues or complaints.
5.05 James Meisenheimer
They always come thru for me with whatever I need, and they get the parts to me quickly. They are my go-to when I need parts for my equipment.
5.05 Arron Krieger
They are easy to work with and they carry the parts that we need for our equipment.
5.05 Verified Buyer
They usually have the parts in stock, it's easy to work with them, and they are friendly and helpful.
5.05 Verified Buyer
The technicians knew what they were doing and that had the equipment up and running in no time.
5.05 Verified Buyer
I like the guys in the shop.
5.05 Verified Buyer
I've never had any issues with them. Plus, they're close to me so it's convenient to do business with them.
5.05 Verified Buyer
They are very responsive and prompt.
5.05 Todd Cathorall
The parts we receive are good, and the people working there are helpful.
5.05 Frank Dolbeare
They are very knowledgeable and helpful.
5.05 Joe Hubatchek
They have the parts that I need for my equipment.
5.05 Richard Brownlee
They are easy to work with, and they get me the parts quickly.
5.05 Eric G.
They are friendly and knowledgeable.
5.05 Oliver McMeans
They're very responsive. They did what they could to make sure I got the part.
5.05 Verified Buyer
They are very helpful and have what I need.
5.05 Jeff Rhodes
This was my first experience doing business with Luby. I'm very happy with them and will be doing more business with them. Even though I'm a small business owner they treated me fairly and were happy to help me unlike some other equipment dealers.
5.05 Matthew Gunterman
Tom is very knowledgeable and always helps us out.
5.05 Rick Heitman
The service is good, they are priced competitively, and they are knowledgeable.
5.05 Verified Buyer
They are a good vendor; they take good care of me, and I haven't had a bad experience when dealing with them.
5.05 Verified Buyer
I have no problems with Luby. Our represent, Bob Thorman, is perfect as far as we are concerned.
5.05 Verified Buyer
They're good at what they do.
5.05 Verified Buyer
The technician who services me has serviced me for 20 years, Mike Klein. He's excellent. Josh, in their office, maybe he does parts, is also very good.
5.05 Jeff Brown
They are easy to work with, and it's always a good experience.
5.05 Verified Buyer
No complaints. They got us what we needed.
5.05 Gerald Nilsen
They're just a good, friendly parts department. They'll get you what you need.
5.05 Chad Bell
I have an older Case trencher, the man at Luby took it upon himself to find the parts for me.
5.05 Frank Korando
They were upfront.
5.05 James Broadhead
Haven't had any issues with them and they usually have the parts in stock.
5.05 Bruce Cash
They're good about getting the parts and getting them in to me quickly.
5.05 Chase Gardner
Haven't had any issues with them, and we purchase equipment from them all the time.
5.05 John Clark
They just take care of us. There's nothing else to say. I call them and they take care of us. It's just that simple.
5.05 Rodney Womack
They're good people. They're friendly and knowledgeable.
5.05 Eddie Neff
Their salespeople, their shop manager, and everyone that works there are very knowledgeable.
5.05 Mike Weisenburger
Dan Bridgeman is who I work with, and he is amazing. He came in on a weekend to get a part for me. I am very happy with the service I receive from the Quincy location.
5.05 Gerry Lyston
Luby does great work.
5.05 Verified Buyer
They are very helpful. Andrew is great and so is the technician.
5.05 Avery Wheat
They've always had the parts available. It's pretty quick and easy service.
5.05 Jeff Cox
The salespeople are very knowledgeable.
5.05 Kim Pate
They're just always very reliable. The technician who comes out is always respectful and communicative.
5.05 Verified Buyer
They've tried to help me out quite a bit with this older model backhoe.
5.05 Brian Kunz
They have the parts in stock and they are very knowledgeable about the equipment I have.
5.05 Steven Anderson
They took care of a mechanical issue for me during the rental.
5.05 Verified Buyer
Have no issues or complaints about them.
5.05 Clint Kallal
They helped me find the part quickly, they sent me some schematic pictures.
5.05 Verified Buyer
They're very easy to talk to. It couldn't have gone any better.
5.05 Dean Martin
They have always been very helpful whenever I have contacted them and have answered in a timely manner.
5.05 Lindsay Berry
They're willingness to come out to work with us is very helpful because we're in full swing right now.
5.05 Michael Manculich
They were very punctual and they took care of me.
5.05 Verified Buyer
They are a good company, and they are always professional, and I have recommended them to others.
5.05 Verified Buyer
They seem to be knowledgeable and they represent the product well.
5.05 Bill Gallup
They are great, they always have the parts that I need, they are always polite and friendly, and I will be using them in the future.
5.05 John Carter
The guys are good to work with.
5.05 Verified Buyer
They're very easy to work with. Jerry does a very good job, I can't imagine him doing any better. In fact, I'll be calling him over the next few days to rent some more equipment.
5.05 Kyle Grimm
I guess I felt like the guys there were experienced operators and knew what they were talking about.
5.05 Verified Buyer
It's the service. They're nice people. They're very helpful.
5.05 Hoyt Hampton
They got the parts to us quickly and they are a good vendor to work with.
5.05 Verified Buyer
It just seems like whenever we need anything we just give them a call. It's convenient.
5.05 Hank Lany
They help me out when I need. Randy is a great salesman, he's a good person and he's good with people. He wants to learn, and he knows his job.
5.05 Verified Buyer
It is always a good experience when I purchase from them. I usually get all my equipment from them.
5.05 Verified Buyer
They do work on our equipment, and their communication is also great.
5.05 Verified Buyer
They did a good job on the equipment.
5.05 Verified Buyer
I'm not having any luck after the sale. They said the day of the sale they would get back to me about the GPS, I haven't heard from anyone yet."

"I'm not happy with the parts or service departments. It's not the product's fault."

"Also, they moved the Caseyville location, it's not convenient or as easy to get to, and that was the reason I bought from Luby in the first place."

"Larry Simms, my salesman, was phenomenal.
5.05 Gary Hilgenbrinck
They explain everything, they usually have everything I need. They do a very good job, I think highly of them.
5.05 Tiffany Andrews
They get us the parts we need.
5.05 Verified Buyer
They are easy to do business with, we call one day and get what we need the next day. Quick on getting us the parts we need.
5.05 Heather Kiswani
customer service is phenomenal and they have great communication skills.
5.05 Verified Buyer
Just call them on the phone and they take care of it.
5.05 Verified Buyer
Larry Simms is a good salesman. The guy in parts, I can't remember his name, is also good.
5.05 Frank Vollmer
We've had no issues with Luby. They've treated us very well.
5.05 Tamarion Walker
Great customer service and they're approachable.
5.05 Tom Roby
I've never had any problems.
5.05 Verified Buyer
I really liked his honesty. I felt like he was someone I can trust.
5.05 Verified Buyer
The salesman I had was very knowledgeable. Bob did a really nice job. I was very impressed, he knew things about my machine, a machine I didn't buy from Luby, that I didn't know. He helped me program and set it up. I think they should give him a raise.
5.05 Verified Buyer
Jerry did a fine job.
5.05 Koty Krocker
always been good to us and close to us and have what we need.
5.05 Dan Delaney
They just helped me out when I needed it.
5.05 Aaron Hawkins
always treated me right, have great technicians.
5.05 Dan Byron
always have been awesome parts department wise. Has been extremely helpful. it's our go to company to purchase parts.
5.05 Verified Buyer
They're very personable. They have everything I need. My salesman, Larry Simms, was very patient with me, he talked through most of it.
5.05 Jerry Polk
Had no issues with them and they always do a good job on our equipment.
5.05 Carl Faulkner
Had no issues, was happy with the equipment and the price was competitive. I would recommend them to others.
5.05 Verified Buyer
I am happy with them; they take good care of our equipment, and we haven't had any issues.
5.05 Gary Davis
I've purchased equipment from them and haven't had any problems.
5.05 Rick Nehrt
I have no problems with them, and they had the parts in stock. I would recommend them to others.
5.05 Mike Isom
overall great company no issues.
5.05 Verified Buyer
They've treated us pretty good.
5.05 Chad Wilkerson
overall great services, no complaints whatsoever.
5.05 Brad Muitgohin
It was a good experience and I have used them before, and I would recommend them to anyone.
5.05 Verified Buyer
I don't know, everything.
5.05 Val Leefers
Personal service. They were johnny-on-the-spot to take care of me.
5.05 Stan Rings
Good parts availability, and their customer service is number one.
5.05 Verified Buyer
It always a good experience when we work with them.
5.05 Bill Wilson
Any time we've needed something they've been right on it.
5.05 Verified Buyer
They just have good customer service.
5.05 Barry Blevins
They're just great guys, I've never had a problem with them.
5.05 Tracie Kuhl
I would recommend them to others, they do work on the equipment, and I have no issues with them.
5.05 Fred Austin
Have no issues or complaints.
5.05 Verified Buyer
They're courteous. If I don't know something, they're very knowledgeable. They're pleasant to work with.
5.05 Lee Schmitz
They've been there when I needed them.
5.05 Verified Buyer
They are good people and they made sure to take care of the issue with the services that they provide to us.
5.05 Ralph Jones
The employees are always helpful. They go above and beyond to get me the information and parts that I need.
5.05 JD Troxell
I really like them. They're good people. They've helped me a lot.
5.05 Verified Buyer
They always find what I need.
5.05 Verified Buyer
They're very helpful and they didn't talk down to me.
5.05 David Skittino
They answered all my questions. When they came out they took the time to explain everything about the machine.
5.05 Verified Buyer
I was impressed by the service. I was a first time customer and they treated me like I had been doing business with them for 20 years. They took care of me.
5.05 Justin Wann
They are a good vendor; they usually have the parts in stock, and they get them to me quickly.
5.05 Verified Buyer
5.05 Ryan Stamm
The whole thing was just pretty simple. They did a good job all the way around.
5.05 Michelle Thompson
It's easy to make orders, the prices are good, and we receive our orders quickly.
5.05 Rob Schmidt
The customer service was great, and I will be using them again as my vendor for parts.
5.05 Louis Hammer
Haven't had any issues with them, and I have recommended them to others.
5.05 Verified Buyer
They're a good company.
5.05 Verified Buyer
They're just good to work with.
5.05 Richard Heinkel
5.05 Verified Buyer
I like Jerry because he's not pushy, he follows up, and he's knowledgeable. I'm happy with him.
5.05 Dylan Dollins
They have convenient locations and they're equipment is excellent.
5.05 Torrey Niemann
I always go to the one in O'Fallon and always have a great experience.
5.05 Verified Buyer
They've been good every time I've used them.
5.05 Verified Buyer
Everything came in one shipment with no hassle.
5.05 John O'Rourke
They do a really good job on my equipment, and I don't have any complaints.
5.05 Joseph Touhill
I have been using them for years, and they have always been pleasant to work with and they take good care of me.
5.05 Verified Buyer
We just like the people. They're easy to get along with and they answer all of our questions. They're very knowledgeable.
5.05 Verified Buyer
We call them, they take care of us.
5.05 Verified Buyer
Everything went well.
5.05 Verified Buyer
They're doing a good job.
5.05 Verified Buyer
I'm always treated well and the parts are good quality.
5.05 Verified Buyer
I've done business with Luby for many years. The employees are always friendly, knowledgeable, and honest. Most recently the salesperson I worked with was relatively new so he did not have the answer to some of my questions. Instead of misleading me into buying parts that wouldn't work, he took the time to contact someone at the corporate office to ensure I got the right parts. I really appreciate his honesty and assistance on this as I could have spent a lot of unnecessary time and money on the wrong parts.
5.05 Verified Buyer
They help us out every time we need anything.
5.05 Verified Buyer
I always have had a great experience doing business with Luby Equipment. The products are great quality and the staff is very helpful.
5.05 Verified Buyer
If I need something I call them and they get it to me.
5.05 Verified Buyer
They were all very friendly and helpful.
5.05 George Tomazi
The technician was great he was thorough, and he got the job done and they are the only ones that I use.
5.05 Michael Hensley
I have recommended them to others, they usually have the equipment in stock, and I haven't had any issues with them.
5.05 Verified Buyer
They do a satisfactory job.
5.05 Jeff Johnson
They had the parts I needed, I paid for them and was able to come pick them up right away.
5.05 Verified Buyer
They do a good job at taking care of my equipment needs. I've never had a complaint with their service.
5.05 Verified Buyer
They are very competent. They always do a good job. Willie is very knowledgeable and personable. Willie is the best.
5.05 Matt Ostermiller
They usually have the parts in stock, and they get them to us quickly. Have no issues or complaints.
5.05 Nathan Zimmerman
The guys there are great, and the parts department always takes good care of me.
5.05 Verified Buyer
I have no problems with Luby. They've been great.
5.05 Dwayne Dixon
A good vendor to work with and they do good work on our equipment.
5.05 Rod Fain
They respond quickly, and keep you updated with delivery and everything. Would definitely rent again.
5.05 Verified Buyer
Willie is a good mechanic. I've been dealing with him for years. He's a great guy.
5.05 Verified Buyer
5.05 Verified Buyer
Everything was good.
5.05 Verified Buyer
I've heard no complaints.
5.05 Verified Buyer
Happy with everything.
5.05 Will Douglas
Have no complaints or issues when we work with them.
5.05 Verified Buyer
They were very helpful with finding stuff. They're knowledgeable.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
Service was great, everything was good and didn't take long at all.
5.05 James Heissinger
They were easy to work with, they made sure I got the equipment that I needed, and I have no complaints.
5.05 Verified Buyer
We've been getting instruments from Luby for a while, always a good experience.
5.05 Verified Buyer
They always have what we need.
5.05 Ron Reichert
Keep doing what they are doing and I'm happy with them and have no complaints.
5.05 Verified Buyer
We've worked with them for a while. Very happy with everything.
5.05 Louis Latzer
Everything worked out well and I have no issues with them. I have recommended them to others.
5.05 Verified Buyer
Everything was great.
5.05 Verified Buyer
I like that they usually have the parts in stock.
5.05 Mick Geisen
They got me the parts that I needed, and they fit perfectly. Have no issues or complaints a good vendor to work with.
5.05 Zach Edwards
They are easy to work with and they keep parts in stock.
5.05 Cullen Thompson
They were easy to work with and they communicated with me when I had questions.
5.05 Joe Coleman
I would recommend them to others, they had the product in stock, and it was a pleasant experience.
5.05 Verified Buyer
Communicative team and very happy with service all around.
5.05 Verified Buyer
I spoke with the guys and they informed me that everything went just fine.
5.05 Phillip Widell
Everything was great.
5.05 Dan Galassi
Nothing went wrong with our order and the rental was great.
5.05 Verified Buyer
Haven't had any issues with them, they had the parts in stock and it's easy to work with them.
5.05 Sam Smith
They usually have the equipment already in stock, and they are easy to work with.
5.05 Verified Buyer
Overall good experience with Luby.
5.05 Verified Buyer
The guy didn't take long to complete the service. Everything is working well.
5.05 Verified Buyer
Their service guy who comes out here takes good care for us.
5.05 Verified Buyer
Client had to go
5.05 Timothy Brinkmann
Everything worked out well with them, they are easy to work with and they get the job done quickly on our equipment.
5.05 Verified Buyer
They are a good vendor to work with.
5.05 Verified Buyer
Luby gets a 10/10 for all around great service.
5.05 Verified Buyer
They did an excellent job.
5.05 Verified Buyer
Client didn't have time to talk
5.05 Verified Buyer
The salesman was knowledgeable and friendly.
5.05 Verified Buyer
Good customer service and they had parts in stock. The salesman was extremely nice.
5.05 Verified Buyer
Very happy with service.
5.05 Chuck Miller
I have been using them for years and I have no complaints and I will continue to use them in the future.
5.05 Verified Buyer
Very happy with the service.
5.05 Verified Buyer
Everything worked out well and they are a good vendor to work with.
5.05 Jake Hedges
I was very satisfied with the service that they provided and that they always have equipment in stock.
5.05 Kevin Crawford
The ease of working with them, they had the parts in stock and got them to us quickly, and I have recommended them to others.
5.05 Verified Buyer
Luby Equipment does great work.
5.05 Verified Buyer
Finished in a good timeframe.
5.05 Matt Ebert
They had what I needed.
5.05 Verified Buyer
Parts is good and service was great.
5.05 Herb Patterson
The delivery time was quicker than expected. I've already recommended you to others.
5.05 Verified Buyer
Good so far. I'll find out after I've run the machine.
5.05 Rob Hills
Have no complaints or issues with them.
5.05 Allen Graber
They do a good job and I have no issues with them.
5.05 Verified Buyer
They're knowledgeable and what they fix is fixed right the first time.
5.05 Verified Buyer
The rental worked really well and the pricing for the amount of time we had it was good as well.
5.05 Dennis Parker
5.05 Verified Buyer
5.05 Verified Buyer
They were able to complete the work in a timely frame.
5.05 Verified Buyer
I do it all the time. They've taken pretty good care of me.
5.05 Verified Buyer
I've always had good luck with them.
5.05 Craig Walker
They usually have the parts in stock and it's easy to work with them.
5.05 Greg Bundy
Everything worked out well and they do good work on our equipment.
5.05 Verified Buyer
It was a clean place. I got my parts.
5.05 Verified Buyer
They knew everything I needed to know. They took the time to look up the parts for me. I couldn't beat the prices. In fact, I'm going back there next week to buy some more parts.
5.05 Verified Buyer
Just good service, good personalities, and good attitudes.
5.05 Ron Sommer
Very happy with them and don't have any complaints. I have recommended them to others.
5.05 John Schulte
They are easy to work with and they are always professional.
5.05 Verified Buyer
I've used them in the past and the people I've dealt with have been good to get along with.
5.05 Brian Sampson
It's easy to work with them and we haven't had any issues.
5.05 Jeff Parkeer
They are there when we need parts, they are always professional, and I would recommend them to others.
5.05 Verified Buyer
They always doa great job!
5.05 Bob Jones
They are great!
5.05 Rebecca Jones
They are awesome!
5.05 Byron Zipfel
Very helpful!
5.05 Verified Buyer
Everything went well.
5.05 Verified Buyer
When we ordered, the process was super quick and simple.
5.05 Verified Buyer
5.05 Verified Buyer
Everything with the rental was as expected. Very happy with it.
5.05 Tom Elsen
They are great!
5.05 Verified Buyer
Luby does a good job with responding.
5.05 Verified Buyer
Quite expensive for a rental, but the performance was really good.
5.05 Abby Lany
They are fantastic!
5.05 Verified Buyer
My sales rep, Randy White, has taken care of me for everything I've needed. He even lets me call him on weekends. I've bought 4 machines from him, 3 of them this year.
5.05 Verified Buyer
I'm very pleased with Luby.
5.05 Blake Demuzio
They have the parts in stock, they are always professional and helpful to our needs.
5.05 Jeremy Steinkruger
Have no issues or complaints they always do good work on our equipment.
5.05 Verified Buyer
They do a good job at what they do.
5.05 Verified Buyer
Everything was good.
5.05 Verified Buyer
We usually get most of our parts from Luby. They are close and affordable.
5.05 Verified Buyer
They're easy to work with.
5.05 Verified Buyer
Our technician was friendly and got the job done in no time.
5.05 Jamie Jones
They are great!
5.05 Vincent Jones
Their staff in amazing!
5.05 Verified Buyer
They are great!
5.05 Verified Buyer
Needed the parts right away and they took no time in making it available.
5.05 Perry Allison
Luby always gets our orders out quickly.
5.05 Verified Buyer
the parts are always of great quality and worth the price.
5.05 Verified Buyer
Quick, accurate and comparable pricing. They mark all 3 things we look for when it comes to service.
5.05 Verified Buyer
They're the only dealer in our area.
5.05 Verified Buyer
They did what they said they were going to do.
5.05 Verified Buyer
The rental worked really well, wouldn't mind renting again. And the staff team was more than helpful.
5.05 Verified Buyer
Quality and we needed them right away and they were able to deliver.
5.05 Don0 Barttelbort
They are easy to work with and I have no issues or complaints about them.
5.05 Verified Buyer
Service was well provided and done efficiently.
5.05 Jerry Hull
It's always a good experience when working with them and I have no complaints.
5.05 Mike Pollock
They had the parts in stock and it's easy working with them.
5.05 Ryan Kamadulski
It was a good experience, and I have recommended them from others.
5.05 Verified Buyer
It's not a very big store and the salesman/manager will always get back with you. That's a rarity nowadays.
5.05 David Schneider
We have good experiences when we work with them.
5.05 Seth Nogeic
I use them and their services all the time and they are a good vendor to work with.
5.05 Verified Buyer
I know that the parts always come on time and the guys always have good things to say.
5.05 Verified Buyer
The guys over there know what they are talking about.
5.05 Verified Buyer
They just fixed what I needed and they were nice about it.
5.05 Verified Buyer
I'm happy them.
5.05 Verified Buyer
They are a good vendor to work with, and we haven't had any issues.
5.05 Eddie Cushing
A very knowledgeable company!
5.05 Verified Buyer
I don't deal with them much but they were okay. They didn't have the part in stock but they mailed it to me.
5.05 Verified Buyer
They're just my local dealer. They've treated me well over the years.
5.05 Don Schieffer
I have done business with Luby for years. They have always done a great job for me!
5.05 Todd Bruening
They had the parts in stock, and they guys there are great and always helpful.
5.05 Phil Tallo
I recommend Luby all the time! They are great!
5.05 Matt Schaefer
They do a great job!
5.05 John Good
Those guys do right by me every time I come in there!
5.05 Shawn Wideman
They do a great job for me always!
5.05 Mark Woodley
They do an awesome job!
5.05 Verified Buyer
They got me the part I needed in timely manner.
5.05 Verified Buyer
If there had been any problems I'm sure my son would have told me.
5.05 Verified Buyer
They had everything I needed.
5.05 Dan Collins
Their customer service is outstanding!
5.05 Verified Buyer
They do a professional job!
5.05 Jack Dietrich
These guys do an awesome job!
5.05 Jason Huelsmann
They do a great job!
5.05 Ty Wilson
They do a good job!
5.05 Verified Buyer
They are always friendly and helpful.
5.05 Verified Buyer
No news is good news.
5.05 Verified Buyer
Everything went well.
5.05 Verified Buyer
they work with you and the pricing is good.
5.05 Verified Buyer
They're the only show in town.
5.05 Verified Buyer
They get the parts in pretty fast.
5.05 Al Soots
I always recommend Luby. They are great!
5.05 Verified Buyer
They've always been pretty accommodating.
5.05 Verified Buyer
Luby did a good job getting me the equipment I was looking for.
5.05 Verified Buyer
They do a good job overall.
5.05 Wayne Ziegelmayer
They are always helpful and are very knowledgeable. I recommend them all the time.
5.05 Verified Buyer
I priced the machine over a year ago. It came in and Kevin got it to us. Kevin did a great job. He was very knowledgeable. He did a bang up job.
5.05 Dan Berry
They have a great used equipment selection if you cannot afford a new machine.
5.05 Brad Walton
They had what I needed in stock and it was easy to work with them.
5.05 Verified Buyer
They're usually knowledgeable and they're helpful.
5.05 Verified Buyer
They have to parts I need and do a good job.
5.05 Robert Britz
The technician was great and he did good work on my equipment.
5.05 Verified Buyer
They just rented me a piece of equipment, I hauled it away, it wasn't rocket science.
5.05 Verified Buyer
I just called down there and Kevin, my salesman, was great. It was a great experience.
5.05 Verified Buyer
Most places didn't have what I was looking for in stock. They were able to find it within 5 to 10 minutes, they called me right back.
5.05 Verified Buyer
They do what they say they are going to do.
5.05 Steve LaBarge
Bill is really on top of things and does a good job. Jerry and Steve go out of their way to help us out and are great to work with.
5.05 Verified Buyer
We've been happy. I haven't heard any complaints.
5.05 Tom Chappelear
I've never come across a company that was so professional.
5.05 Jeremy Showalter
They were extremely helpful to me!!!
5.05 Gary Jacobs
It was a seal replacement and and I took it in and they fixed it right away. Good service.
5.05 Verified Buyer
The sales guy handles pretty much what I need.
5.05 Ron King
They take really good care us and they do good work.
5.05 Verified Buyer
They do good work in a timely manner.
5.05 Verified Buyer
They are very good to work with.
5.05 Verified Buyer
I know when I call they get right on it and get it done.
5.05 Frank Vollmer
They always take care of our needs and go out of their way to help.
5.05 Kirk Brown
They got the parts and I haven't heard any negative news.
5.05 Verified Buyer
5.05 Martin Kintz
5.05 Biri Blevins
Those guys do a great job!
5.05 Verified Buyer
5.05 Gary Altman
I have always had good luck getting parts with Luby.
5.05 Verified Buyer
They have great employees.
5.05 Verified Buyer
They are very knowledge and helpful. I described the part and they knew what it was and got if to me quickly.
5.05 Verified Buyer
The availability of parts I need for my equipment.
5.05 Verified Buyer
They have the parts I need and if they don't the will drop ship them to me.
5.05 Verified Buyer
I have worked with them for years and the guys at Luby are very good to work with.
5.05 Verified Buyer
They take real good care of us.
5.05 Verified Buyer
I like going Luby for Bobcat parts because it is near my house. They do a good job.
5.05 Hank Iberg
Every time i need something Luby meets my needs.
5.05 Steve Lewis
5.05 Tyrone Treadway
They do a great job overall.
5.05 Jeff Reichert
I'm happy to work with this company. They have outstanding customer service.
5.05 Geon Hartman
Larry Sims, the Salesman, was one of the best guys I have ever worked with. The communication were excellent. We could contact him at anytime and he answered any question we had. He is a real asset to Luby.
5.05 Dennis Shultheiss
A Great creditable company.
5.05 Michael Cracchiolo
Every time I call, Luby makes it happen. If the part is not there, they make sure I get ASAP.
5.05 Verified Buyer
They do an overall good job. The state has a contract with them on our roller and it has gone well.
5.05 Verified Buyer
Every time I call the product is shipped and at my front door with in days.
5.05 Verified Buyer
5.05 Verified Buyer
Everything was great.
5.05 Verified Buyer
They have good employees.
5.05 Verified Buyer
They are easy to work with and they take good care of us. Have recommended them to others.
5.05 Verified Buyer
They gave us all of the information up front and were timely with shipping.
5.05 Chip Atten
They had the parts in stock and I have recommended them to others.
5.05 Verified Buyer
Basically, they follow up and are easy to talk to.
5.05 Verified Buyer
They know what they are doin. They are courteous, knowledgeable and easy to do business with.
5.05 Verified Buyer
They have maintained the standard of business even in these tough times. I can always find the parts I need.
5.05 Verified Buyer
They were knowledgeable and it went smoothly.
5.05 Verified Buyer
They are a great vendor to work with, always helpful and friendly.
5.05 Tyler Lufkin
They do really good work on our equipment and they are easy to work with.
5.05 Verified Buyer
Their sales guy went well above and beyond. He was very attentive.
5.05 Verified Buyer
I had a phenomenal experience with them.
5.05 Verified Buyer
Everything worked out well and I have no complaints.
5.05 Verified Buyer
They have great customer service and are always very helpful.
5.05 Verified Buyer
The salesman we deal with pretty much takes care of us.
5.05 Chris Batliner
5.05 Verified Buyer
The parts manager, Josh, is very knowledgeable and does a very good job helping me find parts.
5.05 Verified Buyer
Their staff is friendly and helpful.
5.05 Danella Lang
5.05 Doyle Kirchner
5.05 Tom Bauer
The product knowledge.
5.05 Levi Berghager
Jerry Jansen did a great job communicating with me on the sale. He let me demo the machine before I bought it and delivery it right to me. It was a great experience.
5.05 Verified Buyer
Everything really is pretty good on our end with them.
5.05 Verified Buyer
They've been excellent with customer service. They've been very accommodating.
5.05 Terry Bolen
They take care of it
5.05 Verified Buyer
They have gotten so much better since the new manager at Springfield.
5.05 Verified Buyer
They very personable and easy to work with.
5.05 Verified Buyer
They are a small operation and I like them more than the bigger stores.
5.05 James Nicholson
Was good
5.05 Verified Buyer
They are always very helpful and and have the parts I need in stock.
5.05 Verified Buyer
The service went really well and they didn't take long.
5.05 Kevin Bates
I do all the time.
5.05 David Chenoweth
Makes good equipment
5.05 Erin Forrest
Easy to work with and get a hold of.
5.05 Ken Geisendorfer
Good service
5.05 Verified Buyer
Larry has sold me a couple Pieces of equipment and does a great job with sales. Josh Davis is doing a great job in service as well.
5.05 Rodolfo Silva
It was a good experience to purchase the equipment I bought.
5.05 Verified Buyer
I'm very happy with the equipment.
5.05 Verified Buyer
Every time I call they are there to answer my questions and get me the parts I need.
5.05 Gavin Harper
Luby Equipment has good customer service.
5.05 Verified Buyer
The service is good. They are on time and quick.
5.05 Verified Buyer
They're just very knowledgeable. We've been pleased.
5.05 Allen Graber
The employees at Luby Equipment have good knowledge.
5.05 Trevor Jaco
The employees at Luby Equipment were friendly, there was great availability, and everything was ready when I walked in the door.
5.05 Mark Scranton
I like the location of Luby Equipment.
5.05 Nancy Cowan
It's easy to work with them, they are always professional and they make sure we have what we need. We highly recommend them to others.
5.05 Ralph Jones
They are a great vendor to work with, they help us out when we need them and they make sure we have what we need. The communication is good as well.
5.05 Verified Buyer
Josh in service department does great work.
5.05 Verified Buyer
They have the parts we need and they are close by.
5.05 Verified Buyer
They are close by.
5.05 TJ Collier
Employees at Luby Equipment are friendly, courteous, and treated me very well. The sales team was interested in what I wanted and what I needed.
5.05 Verified Buyer
They just always have the answer we need.
5.05 Verified Buyer
Every time we've called they try to get on it as quickly as they could.
5.05 Corey Dolan
They keep equipment in stock, and they have always been professional and helpful towards our needs.
5.05 Verified Buyer
They usually have the parts I need on hand.
5.05 Verified Buyer
They have nice customer service. The people at the counter are always friendly.
5.05 Verified Buyer
They have the parts I need for my older piece of equipment I use to take care of my property.
5.05 Verified Buyer
Luby did a good job, and I was happy.
5.05 Verified Buyer
They're prompt. They don't leave you on a hook. Everything went well.
5.05 Verified Buyer
Luby Equipment got the job done.
5.05 Verified Buyer
They are the only supplier in town. The employees are very helpful and knowledgeable. They have what I need and the prices seem to be in line.
5.05 Verified Buyer
They have have parts I need and they are nearby.
5.05 Verified Buyer
There were some issues with the keys and the contract. I had to call to find out where the keys were. The contract was supposed to be delivered with the machine. i had no idea there would be a contract. The contract was not discussed prior to the delivery of the machine and no one informed me about the level of fuel consumption required to run the machine."

"I worked with Mr.Able at Luby, he works out of the Fenton branch even though the machine was in O'Fallon."

" Mr. Able did not tell me about insurance costs and sales tax when we discussed the rental. He also did not tell me I had to clean the machine before returning it or be charged with a clean up fee. Fortunately, I did not sign a contract and his threat to charge me didn't apply.
5.05 Verified Buyer
They had the equipment I needed.
5.05 Verified Buyer
They just help us with our parts.That's all we get from them.
5.05 Verified Buyer
They always have what I need available.
5.05 Verified Buyer
I think Kevin is a people person. That's it. He does a good. If I have any problems or questions he said I can always call him.
5.05 Verified Buyer
The staff was okay, everything was good.
5.05 Verified Buyer
They are pretty knowledgeable and they get the work done pretty quickly.
5.05 Verified Buyer
Every time I contact them they are really good with Promptness and Professionalism
5.05 John Heckman
Luby Equipment has a quick response to any issues, they are easy to get a hold of and personable.
5.05 Verified Buyer
They are near by and very nice people to work with.
5.05 Verified Buyer
I purchase from them quit often. They are good.
5.05 Verified Buyer
They did a good job.
5.05 Verified Buyer
I don't recall that part being purchased but everything with Luby is always good.
5.05 Raymond Bourbon
Luby Equipment has a good location and is a CASE Dealer. The counter employees are excellent.
5.05 John Jones
Luby is a Takeuchi dealer.
5.05 Verified Buyer
They got the equipment in and delivered it quickly. Good experience.
5.05 Kirby Broyles
The sales manager Jenny did a great job, and the mechanic did a great job. Luby also has a lot of locations.
5.05 Verified Buyer
Dan deserves a 10! He is really helpful.
5.05 Verified Buyer
Service guy is knowledgeable and workable.
5.05 Verified Buyer
Really good and excellent equipment.
5.05 Karrie Casey
Luby Equipment always gets me in and gets the service done when I need it done.
5.05 Verified Buyer
Good and good service.
5.05 Rick Nehrt
Availability of parts and quality of service.
5.05 Verified Buyer
They've done a good job, thank you.
5.05 Verified Buyer
They were great overall.
5.05 Tim Trower
I recommend Luby Equipment all the time because they have great employees and prices.
5.05 Verified Buyer
Everything is good. It's the only place I can go for my equipment.
5.05 Jason Kolks
Luby Equipment has a convenient location.
5.05 Verified Buyer
I'd recommend them to anybody. They do a great job.
5.05 Verified Buyer
Yeah I purchase parts from them all the time.
5.05 Verified Buyer
service was great. pricing was decent.
5.05 Verified Buyer
I always recommend Luby, the employees there are extremely helpful. When we need something, they answer right away.
5.05 Verified Buyer
Luby is always here in a timely fashion. They get the job done just like they say they will.
5.05 Verified Buyer
They have good service and I can get the parts I need there.
5.05 Dan Williams
Everything was smooth when dealing with Luby.
5.05 Verified Buyer
They were great.
5.05 Verified Buyer
Not at this time.
5.05 Derek Barr
Luby Equipment was convenient, the employees were helpful, and it worked really well for us.
5.05 Verified Buyer
They are very flexible. If I don't have an appoint they usually can squeeze me in. Plus they usually have the parts in stock so they can start right away.
5.05 Verified Buyer
They are able to update the emissions issues with our machines that we cannot do in-house.
5.05 Verified Buyer
Everything went well.
5.05 Verified Buyer
Every thing was great. In fact, just bought a new machine from Luby.
5.05 Verified Buyer
The service was great.
5.05 Verified Buyer
They came out right away and fixed the emissions issues I was having and they did good work.
5.05 Mark Carnell
They just seem to have everything we need and they're always nice.
5.05 Verified Buyer
They're knowledgeable and prompt.
5.05 Trevor Friye
The employees are knowledgeable, friendly, and good to work with.
5.05 Ben Lindberg
Luby has a great knowledge base.
5.05 Verified Buyer
They had the part. It's 100 miles away. We went there because they had the part.
5.05 Verified Buyer
Josh, in parts, is always very helpful and friendly. He does a really good job.
5.05 Doug Fields
Luby equipment fixed my equipment right the first time.
5.05 Verified Buyer
They just do what they say they're going to do, which is more than most people nowadays.
5.05 Verified Buyer
Real good equipment.
5.05 Michelle Johnson
Luby did a good job installing the equipment.
5.05 Verified Buyer
The Sales Department does a good job.
5.05 Urban Wiskirchen
I have had a good experience with Luby Equipment, the employees are very knowledgeable and helpful.
5.05 Tom Huelsing
Our technician did a fantastic job and had the machine diagnosed and fixed within the day.
5.05 Verified Buyer
The parts guys do a good job finding Hard to find parts that I am looking for.
5.05 Verified Buyer
They are good at being identify our needs and ordering the parts for us.
5.05 David Wojcicki
The employees at Luby Equipment went above and beyond to help us fix an issue.
5.05 James Williams
Luby Equipment has great professionalism and friendliness.
5.05 Christi Griffin
The staff at Luby Equipment is very friendly and we don't have any problems when we order with them.
5.05 Nate Simpson
Luby Equipment has good prices on concrete supplies.
5.05 Verified Buyer
I have a really good relationship with my salesman, Larry Simms. He has a background as a contractor. He's very knowledgeable. He's really honest.
5.05 Daniel Wood
Luby rents a great variety of equipment. I had a great rental experience with Luby.
5.05 Rick Durst
5.05 Verified Buyer
Just friendly, knowledgeable service.
5.05 Verified Buyer
Everything was okay
5.05 Verified Buyer
Everything was good.
5.05 Verified Buyer
Luby Equipment has a quick turnaround and good service.
5.05 Sam Smith
Luby Equipment is great, they have great pricing and the machines are in good condition.
5.05 Dennis Parker
Luby Equipment has good employees who are very helpful and follow up. Luby is a great place to buy supplies.
5.05 Verified Buyer
Luby is very knowledgeable and professional. They are also timely, efficient, and easy to work with.
5.05 Verified Buyer
Everything was okay
5.05 James Maples
Luby Equipment's employees answered any questions I had. Luby has great customer service as well.
5.05 Verified Buyer
Luby is the only Secon Dealer around me.
5.05 Verified Buyer
They just gave me what I needed in a timely manner.
5.05 Verified Buyer
Everything was okay
5.05 Verified Buyer
The pricing has been good.
5.05 Verified Buyer
They respond quickly to all requests.
5.05 Verified Buyer
5.05 Ethan Graham
The employees at Luby Equipment are knowledgeable and helpful.
5.05 Verified Buyer
Luby has great convenience.
5.05 Nathan Newton
Luby Equipment has good sales representatives.
5.05 Verified Buyer
5.05 Verified Buyer
Everything was okay
5.05 Verified Buyer
Everything was okay
5.05 Verified Buyer
The invoices are timely And the equipment had no problems.
5.05 Verified Buyer
We have a good working relationship with Luby. They always get us the parts on time. The sales guys are all very knowledgeable and helpful.
5.05 Verified Buyer
They have good service. I like all the guys that work there.
5.05 Verified Buyer
They just helped me out. They were more than easy to work with.
5.05 Brandon Finley
The parts and service at Luby were excellent.
5.05 Verified Buyer
Luby sells good equipment, and they got my equipment back up and running.
5.05 Verified Buyer
5.05 Louis Hammer
Location
5.05 Verified Buyer
Everything was okay
5.05 Andrew Walton
I had an overall good experience at Luby.
5.05 Verified Buyer
Luby has great customer service.
5.05 Verified Buyer
5.05 Verified Buyer
They ordered the parts I needed.
5.05 Verified Buyer
They very knowledgeable and very helpful.
5.05 Verified Buyer
I like the CASE Machines Luby offers.
5.05 Russell Corrigan
I can make a phone call and get a piece of equipment from Luby whenever I need it.
5.05 Rodney Jones
Customer service at Luby was fantastic. They sell great equipment as well.
5.05 Verified Buyer
They did a good job getting me the parts quickly.
5.05 Verified Buyer
The customer Service is great. I called and they knew what I needed and they gave me exactly was asking for.
5.05 Verified Buyer
Luby Equipment has good customer service.
5.05 Phil Richardson
Everything went well during the buying process. Luby was great to work with and they followed up on my purchase.
5.05 Verified Buyer
Great customer service and i like tat could order my equipment on-line.
5.05 Andrew Dearwester
They're very upfront and honest.
5.05 Verified Buyer
If we need a part, we'll call them up. If they have it, they'll send it out, if they don't, they'll get it for us.
5.05 Verified Buyer
Everything is okay
5.05 Verified Buyer
Everything was okay
5.05 Verified Buyer
Good service.
5.05 Pamela Coke
Randy White, the salesman at Luby is good to deal with.
5.05 Verified Buyer
The mechanic was very knowledgeable and did good work.
5.05 Verified Buyer
The parts availability is good.
5.05 Jeremy Eade
Luby Equipment has good customer service.
5.05 Jamon Gambino
Luby has given me the best service I have had for my needs.
5.05 Verified Buyer
They've always been good. They're excellent.
5.05 Verified Buyer
They said they had the size I needed. That's why I went with them.
5.05 George Gnade
Luby has great representatives, they are very responsive and friendly.
5.05 Verified Buyer
5.05 Verified Buyer
Everything was okay
5.05 Verified Buyer
Everything went okay
5.05 Verified Buyer
It all went okay
5.05 Verified Buyer
I have always liked dealing with Luby Equipment throughout the years.
5.05 Marvin Estes
They did everything I asked of them well.
5.05 Verified Buyer
Luby Equipment has good parts availability and knowledge.
5.05 Verified Buyer
They're very personable and easy to talk to. Kevin and Will both do a great job.
5.05 Erik Beard
Luby has great timeliness, good knowledge, and a great ability to get the work done.
5.05 Verified Buyer
I've already recommended them to several people. They were real easy to work with.
5.05 Todd Willers
Luby has nice salespeople, good staff, everything was great.
5.05 Verified Buyer
Nobody is the best
5.05 Larry Snodgrass
They had the parts in stock and they do an excellent job in everything that they do. Very happy with their services.
5.05 Verified Buyer
They do good service work on our equipment and they are always professional and go the extra to make sure we have what we need.
5.05 Verified Buyer
I just called them up and told them what I wanted.
5.05 Verified Buyer
I haven't had any probs with Luby Equipment, and they got the service work done well.
5.05 Verified Buyer
Whatever we need, they get it for us. They keep our equipment going.
5.05 Ralph Jones
Rick, Steve, and Bob from Luby Equipment are very knowledgeable.
5.05 Verified Buyer
I have dealt with Luby on several occasions and they always give me good service.
5.05 Bruce Tritsch
Whenever I go in there they help me out.
5.05 Verified Buyer
The parts guy Josh Maxeiner is great to work with. He always does a great job.
5.05 Verified Buyer
They are very knowledgeable and helpful. They knew exactly what seals I needed and gave me instructions on how to install them.
5.05 Jim Galvin
Luby Equipment has great service.
5.05 Verified Buyer
The salesman was really nice and treated me well.
5.05 Verified Buyer
The part got to me quickly, and my machine was back up and running.
5.05 Paul Belken
Everything went well at Luby.
5.05 Verified Buyer
So far they've done what they said they were going to do.
5.05 Jared Barlow
I have had a good experience with Luby and the equipment
5.05 Hubert Baldridge
They fixed my machine like they said they would and did it at a fair price. You can't beat that.
5.05 Verified Buyer
They fixed the cylinder.
5.05 Verified Buyer
Rick goes out of his way to help us out. He does a great job.
5.05 Megan Flesner
Already made referrals to friends and colleagues.
5.05 Bobbi Walker
They're friendly and they usually get done what we need quickly.
5.05 Verified Buyer
They got the best price and they carry good equipment.
5.05 Verified Buyer
They had the parts I needed in stock.
5.05 Steve Lewis
Good service and knowledge on their equipment.
5.05 Verified Buyer
The are very knowledgeable. We can call anytime and they will answer our question.
5.05 Hallie Williams
Luby equipment is dependable, and they're very knowledgeable.
5.05 Verified Buyer
The get me what I need very quickly, I never have to wait.
5.05 Steven Wrubel
I had a backhoe I had issues with and Luby got the backhoe running, I am satisfied.
5.05 Verified Buyer
They were helpful.
5.05 Verified Buyer
They were courteous.
5.05 Jerry Hutchison
They took the time to break down a wheel bearing kit piece by piece and saved me roughly $200. I live in Missouri and they made it worth the trip.
5.05 Verified Buyer
They very personable and helpful.
5.05 Verified Buyer
Everything is good with us and them and I have no complaints.
5.05 Bruce Franklin
Have recommended them to others, have used their services for years, and have no complaints or issues with them.
5.05 Verified Buyer
They are responsive and available to answer any question I might have.
5.05 Verified Buyer
The service Department does a pretty good job and they have the parts on hand.
5.05 Verified Buyer
They are very Helpful in finding the parts I need.
5.05 Verified Buyer
They are willing to work with me and the equipment, When available, is top notch.
5.05 Doug Barton
They had the equipment in stock and delivered to us quickly, and they're just easy to work with.
5.05 Verified Buyer
We have a good working relationship, they usually have the parts in stock, and they are always professional.
5.05 Verified Buyer
They have parts stocked, are easy to work with, and they are dependable.
5.05 Verified Buyer
The guys use them all time and they have no complaints.
5.05 Verified Buyer
After making the purchase, it took no time to be ready and I picked it up. No issues whatsoever.
5.05 Verified Buyer
They do a great job, and I don't have any complaints.
5.05 Christine Trucano
5.05 Don Manns
Luby equipment has always taken care of me.
5.05 Jeff Ross
They always been have tried to help me the best they could, and if parts aren't in stock they order them and I get them quickly. It's always been a good experience.
5.05 Denny Riddle
They usually have the parts already in stock, if they don't then they order them for me and they get to me in 1-2 days. Have recommended them to others.
5.05 Verified Buyer
Everything was satisfactory.
5.05 Verified Buyer
I am very happy with them and they do a good job.
5.05 John Govero
Have recommended them, they usually have the parts in stock and we work well together.
5.05 Aaron Kauffman
My salesman, Rob has always been good and I have never had any trouble with Luby.
5.05 Verified Buyer
They do great job.
5.05 Jeff Brawner
Luby equipment has great, knowledgeable employees. Brian in the service department is great.
5.05 Verified Buyer
I have a good relationship with Billy (Bill Oliver). He takes good care of me.
5.05 Verified Buyer
Bill Oliver is very knowledgeable. He's a great counter man. He does a great job.
5.05 Verified Buyer
Brian the service manager was great to deal with. Luby treated me well.
5.05 Laverne Sauder
The service is good.
5.05 Verified Buyer
Client said he was in the middle of something and didn't have anymore time for questions but explained how everything was great.
5.05 Zach Herring
Luby always has everything we need. When it comes to CASE equipment, Luby is the place to go.
5.05 Larry Kenison
I've never had any problems with Luby.
5.05 Verified Buyer
Luby has good service and the parts are there quickly. Luby also has great representatives.
5.05 Verified Buyer
I always recommend them. Great company.
5.05 Jason Huelsmann
They have always treated me well at Luby.
5.05 Chris Thomas
The staff is great to work with and they don't take long either.
5.05 Verified Buyer
Hung up before I can ask for an explanation.
5.05 Verified Buyer
I would recommend anybody to Luby. They have good quality.
5.05 Verified Buyer
The service was professional and fast.
5.05 Aron Metternich
No issues.
5.05 Marlon Oberholtzer
Everything has always been good with us, they usually have what we need already in stock, and if not they order it and get to us quickly and they are easy to work with.
5.05 Verified Buyer
5.05 Verified Buyer
I'm happy and very satisfied.
5.05 Verified Buyer
We bought two or three pieces from them. We like the salesman and they're just good people.
5.05 Paul Huffman
I have never had any trouble with Luby, they are very quick with their service.
5.05 Verified Buyer
Mike, the technician, always does good work on our machines.He is very skilled and knowledgeable.
5.05 Verified Buyer
They treat me well, very punctual.
5.05 Raymond Charlton
Everybody is always knowledgeable and helpful.
5.05 Verified Buyer
Compared to others in the area, they are one of the better places to go to.
5.05 Verified Buyer
Everything was fine I've been a customer of Luby for 25 years
5.05 Verified Buyer
It was ok
5.05 Verified Buyer
This last time they did a good job, re-packing a cylinder for a backhoe. It didn't leak.
5.05 Michael O'Rourke
I had a maintenance issue and they gave me some helpful hints.
5.05 Chaz Blythe
We like the equipment they sell and when service is needed, they fix it.
5.05 Verified Buyer
I have no issues with Luby whatsoever.
5.05 Fred Cunningham
I have no issues.
5.05 Matt Weiman
They did a good job with everything.
5.05 Lee Adkins
Jerry is excellent and very pleasant to work with.
5.05 Verified Buyer
prices are right and service people are really helpful.
5.05 Verified Buyer
5.05 Verified Buyer
They do the work well and complete it on time but the billing is off and pricing is a bit high.
5.05 Eric Moore
They did pretty good. I actually have them working on a new piece of equipment now.
5.05 William Burkholder
Oh Luby does a fantastic job.
5.05 Dean Martin
Gentleman was real friendly on the phone and knew what he was talking about, also received the parts very quickly.
5.05 Gene Guilfoyle
Anytime I need parts or a question answered they are ready to help.
5.05 Al Soots
Billy hes a super nice guy. He is very responsive and is very knowledgeable. He does a great job.
5.05 Brad Currington
They have always been good to us and I have recommended them to others.
5.05 Aj Harrelson
They are helpful.
5.05 Jake Hunt
We have been doing business with them for a while. I always find what I am looking for in a timely manner.
5.05 Charlie Runge
Been a buyer for years, they know their stuff and can help you right away.
5.05 Verified Buyer
They repaired the equipment quickly.
5.05 Verified Buyer
5.05 Tom Geise
They are always here to fulfill my needs.
5.05 Verified Buyer
Other than the service taking too long, they are thorough.
5.05 Dan Benhoff
We get all of our parts from Luby Equipment and they work well.
5.05 Anthony Simpson
Willy, the technician, is very knowledgeable and will take time to explain the repairs that need to be done. Luby has a lot of good people working there.
5.05 Tim Farrenburg
They are good people and I recommend them all the time.
5.05 Barbara Lindner
They have good pricing on the rental equipment and it worked the way it should and I have no complaints.
5.05 Verified Buyer
Everything went okay
5.05 Verified Buyer
It was all great
5.05 Verified Buyer
The parts guys are very knowledgeable.
5.05 Nick Rodger
Have never had a bad experience with them, they go beyond what we require and I have recommended them to others.
5.05 Verified Buyer
Everything went perfect
5.05 Brian Boeser
5.05 Verified Buyer
it was pretty good
5.05 Verified Buyer
Very good customer service and they are very knowledgeable.
5.05 Verified Buyer
Willy, The Technician, does a really good job. I would reccomend them just based on working with Willy.
5.05 Verified Buyer
Everything is always good with us. Have no complaints.
5.05 Ernie Costello
Have been using Luby for a while and have no complaints, always a good experience.
5.05 Goerge Davis
They are very professional, they have great service and great pricing.
5.05 Jeremy Boegemann
They have phenomenal customer service. They are very responsive. Everything is always in stock.
5.05 Verified Buyer
Service was a little more expensive than I thought it would be, other than that they are fine.
5.05 Verified Buyer
They have good equipment.
5.05 Verified Buyer
They were helpful.
5.05 Verified Buyer
5.05 Verified Buyer
The customer service and the employees are good.
5.05 Verified Buyer
5.05 Mike Holcomb
They're quick and they know what they are doing.
5.05 Verified Buyer
5.05 Mark Smith
They make sure I get the parts that I need, they are helpful and friendly.
5.05 Tim Hill
No issues
5.05 Dave Carrico
Always a good experience with them, they have parts in stock and what they don't have they will order for you and get them to you quick.
5.05 Verified Buyer
I always have had good luck with the salesman Kevin. He is very responsive. Also with service guy Willie. He does good work.
5.05 Mike Christofilakos
They do a good job and everything was done to our expectations.
5.05 Maurice Stambaugh
They have the parts in stock and they are professional and have no issues with them.
5.05 Frank Dolbeare
Recommend to anyone - great job . He did not get a quote for service (accidentally marked)
5.05 Verified Buyer
They have good customer service and the service guy are always very helpful in answering questions.
5.05 Verified Buyer
They supply the parts needed
5.05 Wayne Hummel
Have recommended them to others and very satisfied with there services.
5.05 Verified Buyer
They have the parts in stock, the guys there are great and have no complaints.
5.05 Vince Zimmerman
everything in stock and even showed me a diagram of where the parts were. very helpful
5.05 William Skinner
They are good, employees were very good with me
5.05 Verified Buyer
Easy to work with
5.05 Brad Muitgohin
Have no issues, they usually have the parts in stock and they are very helpful.
5.05 Verified Buyer
honestly, everytime we went up there for our parts, luby has been really good
5.05 Verified Buyer
all 5's across the board. parts were great
5.05 Justin Sparrow
You can always call and get great service. Close location.
5.05 Verified Buyer
only CASE dealer within 100 miles
5.05 Verified Buyer
Client had to leave because he was on another call but said everything was great with the rental.
5.05 Verified Buyer
I call to get parts and they send them to me. You have to go to them if you want Case parts. They have a lock on it."

"I used to be able to get parts through my local dealer but somebody, probably Case, made it so you couldn't do that anymore.
5.05 Verified Buyer
The guy I dealt with was very accommodating. I can't remember his name. He was friendly and willing to help.
5.05 Verified Buyer
I like their products, I like the Takeuchi brand. Rick, the guy I deal with there, was great.
5.05 Steve Lindauer
Very impressed with everyone I worked with. The salesman was very responsive. No issues with the machine. Impressed so far.
5.05 Verified Buyer
They do a good job with servicing our equipment, no complaints.
5.05 Verified Buyer
Have no issues or complaints.
5.05 Matt Ostermiller
They usually have what we need in stock wither for pick up or shipment, easy to work with them and they have competitive prices.
5.05 Verified Buyer
Have used them for years, have no issues or complaints.
5.05 Verified Buyer
they came on time, was professional and quick
5.05 Jeff Brown
everything was good with the parts
5.05 Verified Buyer
parts were available when needed, and when i picked them up they had it all ready for me
5.05 Martina Austermeier
Always a good experience, whether it be customer service, parts or the service guys. No issues
5.05 Verified Buyer
It was easy.
5.05 Verified Buyer
They come, they do their work, and they leave me alone. They do their work and they go, it's done correctly. They know what they are doing.
5.05 Verified Buyer
Well, they're very competent and do what they say they're going to do. I have no complaints.
5.05 Chris Batliner
service was good. they were knowledgeable and they didn't take long
5.05 Verified Buyer
yeah, everything was good. responded quickly and everything
5.05 Verified Buyer
Have no problems with them, they usually have what we need in stock and they are very professional.
5.05 Verified Buyer
we are just getting samples right now, nothing major. Bought a drill before and that was great too"

couldn't answer the question about pricing because they are just getting samples right now
5.05 Verified Buyer
Everything worked out good and have no complaints.
5.05 Verified Buyer
The parts guys are great and they are very helpful
5.05 Verified Buyer
They get us the parts we need and they are easy to work with.
4.05 Verified Buyer
They've always worked with me, they've had the parts I needed or could get them for me fast.
4.05 Verified Buyer
4.05 Verified Buyer
Everything worked out well, and they had the parts in stock.
4.05 Verified Buyer
They got my parts in a timely manner.
4.05 Verified Buyer
My parts came in when they said they would.
4.05 Greg Cork
They do a good job, and I haven't any issues with them.
4.05 Donald Iberg
Luby provides excellent services with prompt response times.
4.05 Jared Walker
They had everything I needed.
4.05 Verified Buyer
4.05 Mark Curtis
Luby makes it easy to purchase and receive parts.
4.05 Verified Buyer
I had a great experience with Luby. They are local and provide excellent customer service.
4.05 Verified Buyer
Luby provides excellent customer service, making sure customers are satisfied.
4.05 Verified Buyer
Luby is easy to work with and has knowledgeable employees.
4.05 Garrett Murdock
Luby provides reasonably priced and readily available equipment.
4.05 Verified Buyer
I've worked with Luby for many years, and it's always an excellent time.
4.05 Verified Buyer
4.05 Verified Buyer
They are helpful, the guys there are great, they are responsive, and they help us out with odd requests.
4.05 Verified Buyer
4.05 Ben Molitor
They have been fine with everything.
4.05 Verified Buyer
4.05 Jim Schuchmann
They had reasonable customer service. The employees were knowledgable.
4.05 James Dougherty
They carry Takeuchi parts. They always have the parts I need in stock, and the last time they didnt, they shipped it within two days.
4.05 Susan Collins
We have never had any problems with them. We use them all the time and rent from them consistently.
4.05 Kade Ratermann
The salesman has been good to us, and parts are on hand. It's been good.
4.05 Joe Rensing
I am satisfied with their response time.
4.05 Jason Carter
They were easy to work with, knowledgeable and I got the part, and they worked with me really well.
4.05 Ken Geisendorfer
Luby has good parts availability.
4.05 Clifford Oberholtzer
They definitely try to help you out. The customer service has been tremendous.
4.05 Bob Smith
I am satisfied with their customer service.
4.05 Verified Buyer
4.05 Verified Buyer
They're above average.
4.05 Verified Buyer
4.05 Yanely Riveria
They are conveniently located, and it was easy to work with them.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They did a good job, and I have no complaints.
4.05 Verified Buyer
They generally have everything I need.
4.05 Verified Buyer
4.05 Mark Herter
They are a good company and do a good job on our equipment.
4.05 Jeremy Baker
They are friendly and helpful.
4.05 John Chandler
They are a stand-up company and get back with me promptly.
4.05 Norman Schrock
They get the parts to me promptly, and the ease of doing business with them.
4.05 Andy Dill
My salesman, Bob Tillman, is phenomenal. He is extremely helpful and a great guy.
4.05 Daniel Crump
They are a good business to work with.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Kenny Hoxworth
They knew what I was looking for and had the availability.
4.05 Verified Buyer
4.05 Kelvin Henderson
They provided timely service and were honest about what they could and couldnt do. They were really good. Ill definitely use them again.
4.05 Conner Dean
They provide timely feedback when you need support.
4.05 Verified Buyer
4.05 Verified Buyer
I liked being able to text them.
4.05 Cody Mohler
They have good machines and great service.
4.05 Verified Buyer
4.05 Jason Humphries
Customer service was good, and they took care of what they needed to.
4.05 Brock Powers
They're close.
4.05 Verified Buyer
The manager was polite and helpful. It was my first time using them.
4.05 Verified Buyer
They are knowledgeable.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They've been polite and helpful.
4.05 Verified Buyer
4.05 Verified Buyer
They have good products.
4.05 Verified Buyer
4.05 Verified Buyer
They took care of the issues that came up, and they didn't give up.
4.05 Verified Buyer
4.05 Verified Buyer
They're knowledgeable and get the right things the first time.
4.05 Garrett Griffiths
When we call Luby, they always seem to exceed our expectations. Its easy and straightforward, and theyre just great overall.
4.05 Verified Buyer
I've done business with them for a long time, and everything performs well.
4.05 Verified Buyer
I've been using Luby Equipment for years, and they have always done a great job.
4.05 Verified Buyer
The guys there are knowledgeable.
4.05 Verified Buyer
4.05 Rick Evans
The mechanics that work there are some of the best around.
4.05 Mike Tennant
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They communicate well.
4.05 Verified Buyer
The staff was knowledgeable, and they had everything we needed. It was a quick process to get the parts we needed.
4.05 Verified Buyer
I miss some of their old products, but it's been over 10 years.
4.05 Verified Buyer
There are good people there.
4.05 Gabe Geringer
They have the parts for my equipment and a brilliant mechanic that will answer all my questions.
4.05 Verified Buyer
Our new machine is wonderful. Doing business with Luby was a great decision.
4.05 Verified Buyer
The parts guy was very good. He ordered the wrong parts at first but then corrected the issue.
4.05 James W.
I would recommended them. They gave me everything I was looking for and it worked out great.
4.05 Verified Buyer
They have the parts that I need already in stock.
4.05 Verified Buyer
They had the part in stock, and they are professional.
4.05 Verified Buyer
I like them. I've only been there 2 or 3 times.
4.05 Verified Buyer
They have good people working for them.
4.05 Verified Buyer
They're nice guys to deal with.
4.05 Verified Buyer
They were very prompt and accommodating.
4.05 Verified Buyer
The ease of working with them, and it's always a good experience.
4.05 Verified Buyer
They were able to answer questions about the equipment.
4.05 Verified Buyer
Well, they got me my parts really fast this last time. They're getting better.
4.05 Verified Buyer
They were able to help me.
4.05 Verified Buyer
It was no-nonsense, very straightforward.
4.05 Verified Buyer
Continue to stay available when we need parts. I would say supply chains are getting better at keeping things in stock now.
4.05 Verified Buyer
Do you know Josh? Josh is really good to deal with.
4.05 Verified Buyer
Since this is the first time I ever tried Luby, I'm a little neutral. The service seemed to go well. I just wish the communication was better because I had to call and ask if my equipment was ready. Turns out it was, but they didn't call me first.
4.05 Verified Buyer
They're close to town.
4.05 Verified Buyer
They were able to get to my farm on time and got it all fixed.
4.05 Verified Buyer
The staff is friendly and helpful.
4.05 Verified Buyer
They had all the filters I needed in stock.
4.05 Verified Buyer
Location.
4.05 Verified Buyer
They're pretty easygoing, they explained things well.
4.05 Verified Buyer
It was uneasy to see that Case sent the wrong parts out twice. The Luby parts man was great though. I used to be a parts man and I recognized what he was doing and he did great. Overall, Luby keeps a really neat facility. I'm impressed with that a lot.
4.05 Charley Carver
They have a super friendly staff and everyone is easy to work with.
4.05 Verified Buyer
I don't know. He knew what he was talking about.
4.05 Verified Buyer
Their service was great and they were good to work with.
4.05 Verified Buyer
They're personal.
4.05 Verified Buyer
They're close and convenient.
4.05 Verified Buyer
They are the only place in town that does good work.
4.05 Mark Pfeiffer
Everything was good and nobody deserves a 10. But no issues whatsoever, just gotta meet in the middle because nobody would get a 10.
4.05 Verified Buyer
I think they're very overpriced but also, very knowledgeable in what they do. They got my machine up and running again.
4.05 Tiffany Andrews
Luby has great availability and provides great customer service.
4.05 Verified Buyer
Luby provides great customer service.
4.05 Verified Buyer
They did not give me a price quote and it ended up being very pricey
4.05 Verified Buyer
Luby has knowledgeable employees.
4.05 Nicholas Johannes
The employees at Luby are available and willing to answer questions.
4.05 Nathan Miller
Luby has competent and friendly employees.
4.05 Eric Miller
Luby is knowledgeable, provides good customer service, and provides quality equipment.
4.05 Verified Buyer
They got on it.
4.05 Verified Buyer
It's just that I run a different brand than they were selling. I had rented a piece of equipment and just had to replace a door. They were very helpful.
4.05 Verified Buyer
4.05 Verified Buyer
They seemed helpful.
4.05 Mike Malpass
4.05 Verified Buyer
Luby provides good customer service.
4.05 Eric Murphy
The delivery time of my last order was terrible".
4.05 Greg Cork
I have been a customer for a long time. I like that They are knowledgeable. They are the go-to dealer for certain lines of equipment for Case and Takeuchi.
4.05 Michelle Maritz
You guys are usually always easy to work with".
4.05 Verified Buyer
They are a good vendor to work with.
4.05 Verified Buyer
They just have what we need.
4.05 Ron Brake
The guy I spoke to was responsive and knowledgeable.
4.05 Johnny Hicks
They provide great customer service.
4.05 Gary Newton
4.05 Verified Buyer
They're friendly.
4.05 Verified Buyer
I've had really good experiences with them in the past. Most recently though, they were unable to complete the service work I needed due to a replacement engine being unavailable. I was still charged a lot of money for nothing to be done.
4.05 Verified Buyer
They're just there when we need the parts. That's all.
4.05 Steven Flesner
The service manager is a good guy, very helpful, and knowledgeable.
4.05 Verified Buyer
Luby Equipment is excellent at what they so I recommend them.
4.05 Verified Buyer
They usually have the parts in stock, they get them delivered as soon as they can, and it was a good experience.
4.05 Verified Buyer
Luby has the parts available and delivers the correct parts the first time.
4.05 Dean Wagy
They provide good service and provide accurate quotes.
4.05 Verified Buyer
The filters I got were good but overpriced if you ask me.
4.05 Luke Haubrich
4.05 Verified Buyer
A case dealer in Troy tried to replace the skid steer but it broke so I took it over to Luby. Everyone was great and the service was done on time but the crank sensor on the skid steer broke again. If I can have someone give me a call by tomorrow about this, that would be great.
4.05 Verified Buyer
They weren't the friendliest staff members but they did get the job done. I don't normally go there but it would've been nice to feel welcomed.
4.05 Verified Buyer
This is my first time doing business with them, and I haven't used my equipment with them yet, but I do plan on using them for service work in the future.
4.05 Verified Buyer
Past experience. Parts availability and service bookings
4.05 Verified Buyer
They had what I wanted.
4.05 Verified Buyer
They seem to answer my questions and respond.
4.05 Verified Buyer
I guess they're pretty quick at getting stuff, they don't stock a lot.
4.05 Verified Buyer
When you have a Case product it's best to stick with Case quality parts. You don't want to go messing around in the after market if there are original parts available."

"Brian did a really good job. He researched it and got right back to me.
4.05 Brian Frances
4.05 Jay Rice
They do good work on the equipment, and they are always professional.
4.05 Verified Buyer
I've had trouble with the depth measuring electronics in the tank. It's been replaced 3 times. So far it's covered under warranty. That's a problem for Case, not Luby. I hope it gets resolved soon."

"Their mechanics are good mechanics.
4.05 Verified Buyer
They carry the right brand.
4.05 Verified Buyer
They've always been quick to find me a piece of equipment I've needed.
4.05 Verified Buyer
I'm happy with my equipment but the price was high.
4.05 Verified Buyer
I don't really know.
4.05 Verified Buyer
They've got some mechanics who know what they're doing. They've got a good parts guy there, too.
4.05 Verified Buyer
When ordering parts for my Case Equipment it takes several days to receive them. They seem to be getting harder to purchase.
4.05 Verified Buyer
They're always very helpful when I call.
4.05 Verified Buyer
The company overall is great but the charges is what really did it for me this last time.
4.05 Verified Buyer
The branch was slow to begin my service work due to being short-staffed, which I understand.
4.05 Verified Buyer
They take care of any problems, questions or concerns in a timely fashion.
4.05 Verified Buyer
They've been accommodating and responsive.
4.05 Verified Buyer
I got there and everything was ready, it was good to go.
4.05 Verified Buyer
They just got everything completed. They did everything that needed to be done.
4.05 Verified Buyer
They just help you out. They're very polite.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
My service manager is a really good guy, a hard working guy.
4.05 Verified Buyer
I just like working with Roger. He's just an easy going and down to earth guy.
4.05 Verified Buyer
They have everything I need.
4.05 Verified Buyer
They worked to try to get a part for me.
4.05 Verified Buyer
4.05 Verified Buyer
Josh does a pretty good job but I get better service at Road Builders than I do at Luby.
4.05 Verified Buyer
It was a Hitachi skid steer and, surprisingly, they had the parts in stock.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They are close. They are Responsive.
4.05 Verified Buyer
They are the only Takeuchi dealer near me. They do a pretty good job with the parts.
4.05 Verified Buyer
The service they provide is pretty good, no complaints there.
4.05 Joe Leitschuh
They fully explained the repairs that were needed and did good work.
4.05 Todd Moore
Every time I need something they come through.
4.05 Verified Buyer
These guys are fantastic.
4.05 Verified Buyer
4.05 Verified Buyer
Other than availability, everything is great.
4.05 Verified Buyer
The parts and service employees at Luby have great knowledge.
4.05 Wayne Williams
Overall they are a good company.
4.05 Verified Buyer
They take care of you in a hurry.
4.05 Verified Buyer
Everything they said came true.
4.05 Verified Buyer
I like dealing with Randy White . He is good to work with and does a good job.
4.05 Verified Buyer
They have the Takeuchi parts I need.
4.05 Verified Buyer
They know how to fix the Case equipment we own.
4.05 Verified Buyer
Randy is very knowledgeable about the equipment and the dealership offers good brands.
4.05 Verified Buyer
I just called them and told them what I needed and they got it to me.
4.05 Verified Buyer
Never had any problems with them.
4.05 Verified Buyer
They tried to do what they could.
4.05 Verified Buyer
Going to Luby Equipment is convenient.
4.05 Verified Buyer
My ratings are for Willie. He's a solid 5 and a 10. Willie is top notch.
4.05 Jesse Hall
The customer service was good. They're good people to work with. They're eager to meet your needs.
4.05 Aaron Bergman
it's okay, nothing special.
4.05 Verified Buyer
I really don't have a choice, they're the only Case dealer near me.
4.05 Verified Buyer
They do a good job fixing our equipment.
4.05 Todd Westermeyer
Luby had the parts I needed, and the employees were knowledgeable.
4.05 Sherry Clayton
They do good work on the equipment and we have no complaints or issues.
4.05 Verified Buyer
They just helped me out. They come through.
4.05 Verified Buyer
Luby Equipment employees are very knowledgeable.
4.05 Verified Buyer
Overall good-helped them out of a pickle. However, the wrong part was ordered so brought up service time by a little bit
4.05 Tom Elsen
Luby Equipment has good service.
4.05 Verified Buyer
Issues with downpayment checks cleared differently than what we made the check out for. Not happy about the attitude we are receiving from the employee. We were not happy with the tone of email we received. It is not the sales rep's fault, Randy White has given us great service. Lawrence Caliman is not giving us great feedback. We are going to be calling them this afternoon.
4.05 Verified Buyer
I am neutral because I only have a piece of equipment from Luby. Pricing was a bit high as well.
4.05 Larry Geiser
Luby has been helpful for the most part.
4.05 Jack Britt
Don't have a lot to compare them to, but satisfied with service. They are personal with their communications.
4.05 Verified Buyer
Performance seemed turned down.
4.05 Verified Buyer
My experience was good. However, the machine was not greased even though I asked for full service on the machine before leaving.
4.05 Verified Buyer
Luby had the parts I needed.
4.05 Verified Buyer
No specific reason overall everything was fine
4.05 Verified Buyer
Luby was the only vendor who was able to get the parts I needed.
4.05 Hughey Innman
They were excellent. I had no problems.
4.05 Tyler Jaegers
Luby has great convenience and price.
4.05 Verified Buyer
I just order parts from them. That's all.
4.05 Verified Buyer
Luby is a bit far from where I am.
4.05 Wendy Doane
They were very personable. They treated me with respect.
4.05 Verified Buyer
Luby usually has what we need in stock. The employees are very helpful.
4.05 Verified Buyer
The employees are knowledgeable, and there was quick service.
4.05 Mike Tennant
4.05 Brent Millhone
Luby's employees were knowledgeable and they had parts in stock
4.05 Jonathon Sinn
The service was good.
4.05 Verified Buyer
There was an instance where I was not able to get a hold of maintenance workers.
4.05 Verified Buyer
Personal opinion
4.05 Verified Buyer
Because friends and colleagues do not live close to Luby Equipment
4.05 Verified Buyer
They are the closest CASE dealer. they are helpful in finding parts we need.
4.05 Verified Buyer
All they did was service the skid steer. The work was fine but overpriced.
4.05 Verified Buyer
4.05 Verified Buyer
There were some problems with the lights when I brought my machine home. The lights worked when they were at Luby's shop, but when I got home they didn't work. Must have been a loose wire. Other than that, they serviced the machine well.
4.05 Verified Buyer
Luby was easy to work with and quick to respond to emails and phone calls.
4.05 Verified Buyer
The equipment came with a few problems and was not as cleaned up as it could have been when it came.
4.05 Bill Reno
They try to work with you on a price. If they can cut it, they will.
4.05 Ross Haybeam
We have good luck.
4.05 Jim Rossel
Case takes forever.
4.05 Verified Buyer
Lack of machines when I need to rent and parts.
4.05 Verified Buyer
I got no problems with them.
4.05 Verified Buyer
It's the only case dealer in the area and I thought they did well.
4.05 Verified Buyer
They are very friendly and they did a good job on repairs.
4.05 Verified Buyer
Easy to order from them, they had the parts in stock, and we have no complaints or issues with them.
4.05 kyle Holmes
They are professional with us and the communications between us are very good.
4.05 Verified Buyer
They were helpful and professional.
4.05 Verified Buyer
4.05 Verified Buyer
They're here when we need them and they do good service work on the equipment.
4.05 Justin Mendoza
i mean overall everything was great with the equipment
4.05 Verified Buyer
got the tracks on the loader and it was just fine
4.05 Scott Burian
Have used them for years, they do a good job and complete the work in the time frame that was given.
4.05 Verified Buyer
They were very knowledgeable. I was very happy because of the responsiveness.
4.05 Verified Buyer
Don't have a lot of friends who work in construction - don't have the opportunity to recommend Luby to people.
4.05 Verified Buyer
They're just dependable, reliable, and knowledgeable.
3.05 Ken Hoxsey
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Bobby Salmon
Their prices are way too high.
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
They have parts in stock.
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
They did good work on the equipment.
3.05 Verified Buyer
They said they won't be working on Doosan equipment much longer. That puts us in a pinch since we are a government agency.
3.05 Verified Buyer
We just had an issue with a new piece of equipment we bought from them. We thought they should have stood behind it but they didn't.
3.05 Verified Buyer
I like the machines that they have, they are always listening to me when I have questions.
3.05 Verified Buyer
The prices are too high for rentals and we have had issues with the pieces of rental equipment not working properly. Luby also charged me the full rental price, when the equipment did not work properly so I could not use it.
3.05 Verified Buyer
Well, I had to go in 4 to 5 times to try and get the same part. It took forever to get it after the couple months of back and forth. The employee's just didn't seem like they knew what was going on. I ended up getting the part a couple weeks later but it shouldn't be that complicated.
3.05 Martin Kintz
3.05 Verified Buyer
They did not grease any of our fittings, and I couldn't take the bucket off of my machine the next day. I asked for a complete service and did not receive it.
3.05 Verified Buyer
The equipment itself is fine but they are extremely understaffed in the service department. When I was there in June, they had the same issue arise over and over again for us to bring back our equipment every time.
3.05 Mike Mann
3.05 Verified Buyer
I took my machine in because the bucket pins were loose. They charged me $800 for $60 worth of parts and didn't solve the problem. I had to fix it myself once I got the machine back.
3.05 Verified Buyer
Most of the time they don't have the parts when I need them."

"I ordered a skid loader in November, a $140,000 contract. I was told it would come in on April, but I still don't have it. Now it's scheduled for October."

"I never got feedback from them unless I called. They never communicated with me about the delays.
3.05 Verified Buyer
I turned in my machine, and it did not get repaired but I still received a charge.
3.05 Verified Buyer
They're overpriced and sometimes items aren't in stock. They do what they can.
3.05 Verified Buyer
I have an older machine, I had to call four or five times to find the right person and had to explain the problem over and over again.
3.05 Verified Buyer
They have a monopoly on parts. If someone needs Case parts they don't have a choice.
3.05 Verified Buyer
We've had some dealings with their salesman who won't get his stuff taken care of in a timely manner. He drops the ball constantly. It's very aggravating."

"I work for the water company and they're considering leaving Case and going to another brand because they can't seem to get reliable service out of Caseyville."

"I must say, Josh the mechanic and Josh the manager at Caseyville have done a good job for us. Both of them are excellent.
3.05 Verified Buyer
They quoted me two prices. One price, $30, was for the part I needed. The other price, $130, was for the entire assembly."

"When I tried to order, they told me the part wasn't available and I had to buy the entire assembly. A difference of $100, just for a simple part, it's just a ring.
3.05 Verified Buyer
It just seems they don't have the parts in stock and it seems to take a long time to get them.
3.05 Verified Buyer
The services dropped off significantly over the the last few months and we realize that it is not all Luby's fault. Now we have the new employees who are not very knowledgeable and slowing things down even more.
3.05 Verified Buyer
We rented the machine, took it to a job, and we had trouble with the machine. The air conditioning didn't work. We called but they never sent a tech out to fix it. They didn't even call that day and I had to pay my worker, who I had waiting for someone to show up, 2 hours of overtime."

"Also, they ended up hitting my credit card for a 2 month rental charge. I only wanted to rent it for a month and ended up returning it early because of the problems. They eventually credited me but I had to pay my credit card something like $7,000 because of the billing cycle. I just don't understand that.
3.05 Verified Buyer
They couldn't refund my money back to my MasterCard. It took 10 days for them to mail me a check.
3.05 Verified Buyer
We've had a backhoe up there to be repaired 3 times. It's up there now. Every time they send it back it lasts for a day or two, goes down and it has to be sent back.
3.05 Verified Buyer
Probably my biggest thing is the competence of the technicians. I had to explain most of the stuff I needed done to them.
3.05 Verified Buyer
The compressor was not ready when the employees said it was ready, and it was put together incorrectly. Some employees knew what they were doing, some did not. Quincy is a great branch, but Fenton is not.
3.05 Verified Buyer
I went there to buy a bucket and there was no one there to sell it to me. There was no salesman available. We figured it out. It was an ordeal.
3.05 Verified Buyer
The staff is really nice.
3.05 Verified Buyer
This same machine was good for 8 years with this old company I worked for so I gave it another shot.
3.05 Verified Buyer
It's been a while so I can't say.
3.05 Verified Buyer
I think I had a bad experience with a new guy at the Cape Girardeau location. I'm still waiting for a call about parts I paid for but didn't receive.
3.05 Verified Buyer
It is hard to get parts. They don't have the parts I need on hand.
3.05 Verified Buyer
They're a listed dealer for Terex parts but when you call the Cape Girardeau store, they'll try to shuffle you off elsewhere. They're not so great.
3.05 Verified Buyer
Luby does not carry enough parts
3.05 Verified Buyer
Seemed "half-assed." The parts came too slow, came in twice the time they said they would.
3.05 Verified Buyer
3.05 Verified Buyer
I paid for a bucket when I bought the skid steer. They had trouble finding a bucket. I told the salesman that I could find a bucket elsewhere and to just pay me back for the bucket. Finally after two month I received the check.
3.05 Verified Buyer
He had emailed to pick up his parts that were marketed as universal, but they did not fit his machine.
3.05 Verified Buyer
There was an episode a few years ago with a repair that I was not very happy about.
2.05 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
2.05 Verified Buyer
It's their prices. Everything I can buy elsewhere is about half of Luby's price.
2.05 Verified Buyer
Poor parts availability. Also, we bought a machine from them and there were no follow ups. It left a bitter taste.
2.05 Scott Cain
2.05 Verified Buyer
Poor customer service
2.05 Verified Buyer
They are trying to invoice me for something they never fixed. I found out recently they're trying to do the same thing to someone I recommended to Luby."

"I like the salesman but the customer service is not good. The service department is not good.
2.05 Verified Buyer
The Caseyville Illinois has given us a lot of issues. We live very close to the Caseyville location, but we go to the O'fallon branch because it is much better.
2.05 Verified Buyer
I like all the guys there, they have good workmanship.
2.05 Verified Buyer
I would rather not discuss it.
2.05 Verified Buyer
I'm not likely to purchase again. Bad experience. We haven't had the chance to take the parts back up there just yet.
2.05 Verified Buyer
The current people taking care of parts are not as knowledgeable as what I am used to."

"More training of personnel at Luby. They are young guys who could use the training.
2.05 Verified Buyer
I rented a tool for 1 week, for 40 hours. I paid the full rate. I was only able to use it for 14 hours before a part broke on it. I have not heard back from Luby, and I do not think it was my fault that the part broke. I feel that I should get a refund for the time I did not use the product.
2.05 Verified Buyer
I called and ordered and ordered the part and wait for a callback. After 3-4 weeks went by. Had to call again to get it taken care of.
2.05 Verified Buyer
The contact stated that he had a hard time getting the parts that he needed. The contact informed that his order was canceled without his knowledge and he had to call 4x before someone was able to help him. It took him 6 weeks to get the 1 part that he needed.
1.05 Verified Buyer
1.05 Verified Buyer
I like the equipment that they carry and have available.
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
They didn't call before starting the repairs as they said they would. I looked up and I had a $1,800 bill which was much more than the $700 quote I was originally given.

It took them so long to fix it I lost a job because of it.
1.05 Verified Buyer
I have to deal with Fenton because Cape Girardeau doesn't pick up their phone or communicate with anyone. I drive past Cape Girardeau to get to Fenton; that's how bad their communication is. Luby is a great company, but I can't deal with that branch.
1.05 Verified Buyer
Their service sucks.
1.05 Verified Buyer
They have worked on my equipment three times in the shop and came out to repair the same equipment, and it still has the same problem.
1.05 Verified Buyer
They had the equipment for months. They did not communicate with me. I had to call them. They suck.

I've done business with Luby for about 30 years, I will drive 200 miles before I use Luby again. I will never darken their doorstep again.
1.05 Verified Buyer
They can improve on customer service from what I've experienced in the past.
1.05 Verified Buyer
They didn't complete the work. When they were here in February they couldn't get the code to go away. I hauled it in and they replaced parts and the code is still there. Now they want me to pay another $4,000 with no assurances it will solve the problem."

"I don't think they know what they're doing. My faith in their ability is absolutely zero. I will not use them again.
1.05 Verified Buyer
My bill was almost a thousand dollars and they wouldn't follow up by sending a tech out again. I don't like Luby's business practices. They don't stand behind their service.
1.05 Verified Buyer
I attempted to service a lift two years ago, and it still is not fixed. Luby said that there was one part that needed to be replaced and that they would attempt to find the part, but I have heard nothing back since then.
1.05 Verified Buyer
They never have any parts, ever. I've ordered parts and gotten the wrong parts. Their pricing is ridiculous. I really don't see how they stay in business.
1.05 Verified Buyer
They screwed me on the price for a part. I picked it up from their location but they charged me for shipping. They still haven't refunded my money."

"To show you how bad it is, I just drove 2 hours to get a radiator for my skid steer from another dealer rather than drive 20 minutes to get it from them.
1.05 Verified Buyer
I have not had good experiences with Luby lately at all. I have been a customer for over thirty years, but this last experience was terrible. I sent my machine in for service, letting Luby know about an issue it was having, and they told me it was okay. They had my machine for over six months, and when I received the machine back, I also received a large bill and the problem was still continuing. I still cannot use my machine because of this issue.
1.05 Verified Buyer
They sent 2 guys out and only 1 of them worked. The other guy just stood around and I'm sure I paid for it.
1.05 Verified Buyer
I have to use them because they're a Takeuchi dealer. I bought a used machine from them and it broke down after only 10 hours, the track fell off and they wouldn't cover any of the cost for service. I got the machine back and the other track fell of and, again, I had to pay the cost for service. I'm locked in because no one else will service the machine."

"I must say the technician was superior, but I would not recommend Luby.
1.05 Verified Buyer
It was a bad experience, and the equipment had damage to it and was told that, they would not be replacing it. I am returning the equipment.
1.05 Verified Buyer
Very unhappy with them, had used them for over a decade. Now I go to their competitor and purchase the things we need.
1.05 Verified Buyer
The problem wasn't fixed.
1.05 Verified Buyer
I brought a machine in, they said it needed a new wiring harness and gave a quote of $2,000. They ended up fixing a lot of things that didn't need fixing. When everything was done, they gave me a bill for over $16,000.
1.05 Verified Buyer
They couldn't find out what the issues was and they found out by accident, and it took them 10 months to repair it and tried to charge me for things that wasn't even issues with them. But they were polite and they didn't call to keep me updated in the repairs.
1.05 Verified Buyer
They don't know a lot about the equipment, and bad parts availability. They have a lot of problems. I'd prefer doing business somewhere else.
1.05 Verified Buyer
1.05 Verified Buyer
1.05 Verified Buyer
The machine was not ready when we picked it up. Constant lies about the machine. Parts were ordered wrong and came in past the time the employees said they would be in.
1.05 Verified Buyer
I've been waiting on a $1,900 part for 3 weeks. We ordered the part 3 months ago. We've paid for it already. It was part of a larger order that turned out to be incomplete."

"I can't get anyone to return my calls. I even called today and there's been no return call. "

"Sometimes you call them and no one will pick up the phone.
1.05 Verified Buyer
I tried to get some parts and it took too long, so I went somewhere else. Also, the employees didn't seem to care about my business.
1.05 Verified Buyer
In Caseyville the technician are horrible and they say they are working on equipment but are not. We drive 30 miles to the O'Fallen or Quincy locations to avoid going there and we will not be going back.
1.05 Verified Buyer
When I call i get the feeling they don't have time or don't want to help you. When i call with a repair question I get the "I don't know" answer. But when I figure it out and go to the store the parts guys seem to know exactly what I was looking for. It just doesn't seem they are willing to help you over the phone.
1.05 Verified Buyer
I purchased a part, and it was the wrong part. My wife went back to return it, and they said the computer would not return the money to the credit card. The next day, they said the same thing. They would not pay me back for a return, I will not do business with Luby again. It was unopened.
1.05 Verified Buyer
What's going to happen is same thing that happened to me and then my friend's going to ask me why I recommended them.
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
professional customer service and personal.
0.05 Verified Buyer
0.05 Verified Buyer

About Luby Equipment

Luby Equipment has been selling high quality construction equipment in Missouri and Illinois for 50 years. They provide new, used, and rental excavators, wheel loaders, dozers, CTLs, SSLs, utility loaders, attachments, and more from top brands like CASE, Takeuchi, Toro, Fecon, and more.

Plus, Luby helps you get the most out of your machines with heavy equipment service throughout Missouri and Illinois, highly trained technicians, and a wide selection of equipment parts and accessories. When you need to add equipment to your fleet quickly, rent from their selection of well maintained machines.

Read Luby Equipment's customer reviews to see what people say about them in our phone surveys.

Luby Equipment Locations

Fenton, MO
2300 Cassens Dr
Fenton, MO 63026
636-343-9970
Map & Hours

Cape Girardeau, MO
199 Airport Rd
Cape Girardeau, MO 63702
573-334-9937
Map & Hours

O'Fallon, MO
2999 Mexico Rd
O`Fallon, MO 63366
636-332-9970
Map & Hours

Caseyville, IL
8853 Petroff Dr.
Caseyville, IL 62232
618-397-9971
Map & Hours

Quincy, IL
2625 North 24th St.
Quincy, IL 62305
217-222-5454
Map & Hours

Springfield, IL
4375 Camp Butler Rd.
Springfield, IL 62707
217-744-2233
Map & Hours