Verified Reviews for Luby Equipment

We conducted phone surveys with actual customers

Winsby receives invoices from Luby Equipment each month, then calls their customers to ask them to rate Luby, based on their experience. Luby Equipment's star rating is the total of all ratings and verified reviews from real customers.

636-343-9970    

Luby Equipment

4.6 727 surveys

Verified Buyers

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5.05 Jennifer Kinney
We've had a nice working relationship with them and hope it continues into the future.
5.05 Verified Buyer
It was a good experience.
5.05 Verified Buyer
I like their knowledge of parts and their willingness to help.
5.05 Chris Neff
Everything we've called for, everything we've had them do, has been timely and professional.
5.05 William Lieneke
I'll always rent from Luby. Vince always takes care of me, even in a pinch; he's always there.
5.05 Nick Kleinschmidt
Everything worked out well, they are easy to do business with, and we are happy with our purchase.
5.05 Verified Buyer
The ease of working with them has been a good experience.
5.05 Verified Buyer
They have the parts available, and they are easy to work with.
5.05 Donnie Lee
They are helpful, and they have competitive prices.
5.05 Verified Buyer
They are a good company to work with.
5.05 Tyler Brown
The service was great, and I got the parts that were needed.
5.05 Mark Kirn
They are a good group of guys who work there.
5.05 Tom Bauer
They're friendly and professional, and they respond quickly to our calls. They have parts available in stock.
5.05 Alex Hardin
It was a really good experience, and they had the parts available.
5.05 Charles Miller
I like their knowledge and friendly service.
5.05 Verified Buyer
Jerry, the salesman, went above and beyond to help me.
5.05 Jeff Shupenus
They are easy to do business with, and I have no issues with them. They do a good job overall.
5.05 Robert Adams
They usually have what I need, they're friendly, and their pricing is competitive.
5.05 Alex Hardin
They were very knowledgeable, answered any questions I had, and were quick to arrange financing.
5.05 Verified Buyer
Accessibility, convenience, and the personnel seem to be knowledgeable about the equipment.
5.05 Verified Buyer
Everything was good.
5.05 Verified Buyer
They overnighted it to me, and it was here within 20 hours.
5.05 Verified Buyer
Jerry was good to work with. He was very understanding when it came to rain delays.
5.05 Adam Beegle
Any time I've gone in, the parts guys are very knowledgeable. I was very pleased with how they were able to help.
5.05 Blake Jones
The ease of doing business with them, and I'm happy with the purchase and the job the sales team did.
5.05 Mark Ratliff
They have good communication with me; they are always helpful. The technicians do a good job on the equipment.
5.05 Dale Orr
I would recommend them all the time.
5.05 Andrew Walton
They provide good service.
5.05 Blake Rakers
The guys I use at Fairmont City are awesome. Josh and Ben are very helpful. They take good care of me.
5.05 Verified Buyer
I love Luby. Larry Simms is awesome.
5.05 Gary Smith
Randy White has been great.
5.05 Dale Ballmann
My salesman, Randy White, is awesomehes helped me out a lot. The staff in O'Fallon are really good. I'm always satisfied.
5.05 Rustam Fuhrman
I am happy with them. They got me what I needed.
5.05 Jerry Polk
They had the parts available, they are easy to work with, and they do a good job.
5.05 Salomon Espinio
Everything worked out well.
5.05 Mitch Bachtel
The technicians are prompt, work quickly. The ease of working with them. They do a good job.
5.05 James Meisenheimer
It's always a good experience when I do business with them. Josh, in parts, is the best, always helpful and friendly. I would recommend others to use them.
5.05 Verified Buyer
They had the parts available, and Josh in the parts department was helpful. He does a really good job and ensures I get the parts that are needed.
5.05 Verified Buyer
5.05 AJ Whitter
They do a good job.
5.05 Justin Brown
They were timely.
5.05 Verified Buyer
They're speedy, and they knew what I needed when I described it to them. I only had to talk to one person, and it was a real person, not a recording or machine.
5.05 Scott Gilmore
They are good, easy people to work with. Aaron from the parts department is very nice.
5.05 Verified Buyer
Luby always provides us with reliable service.
5.05 Verified Buyer
When I need them, Luby is there, and I've always been treated well.
5.05 Verified Buyer
They are prompt and provide great service.
5.05 Jerry Fones
Luby sells high-quality, durable equipment. For example, I've had a skid for several years, and it is bulletproof. No matter what, I can depend on it. I recently purchased another machine and I would highly recommend them.
5.05 Steve Lewis
They've been knowledgeable and helpful.
5.05 Verified Buyer
They had the parts in stock, and they are a good company to do business with.
5.05 Justin Brisk
They have parts available, and the parts department is helpful and professional.
5.05 Phil Zinn
The ease of doing business with them, and the communication is always good.
5.05 Verified Buyer
The guys there are great, and they do a good job.
5.05 Nick Detiters
They did a good job, and I got what I needed. They're helpful and friendly.
5.05 Chris Blechle
I really like their quick response time.
5.05 Verified Buyer
I like Clete. He does a really good job of representing the company. He works hard for my business.
5.05 Tyler Holshouser
They just always have what I need.
5.05 Verified Buyer
The gentleman that came was nice, explained what he was doing, and resolved the issues.
5.05 Doug Lewis
Every time I call them, they get me what I need. Theyre friendly, offer competitive prices, and get parts to me quickly. Roger and Dan in the parts department have been helpful and treat me well.
5.05 David Skittino
The guys are great, they do a good job on my equipment, and I recommend them to others.
5.05 Curtis Italiano
They are easy to deal with.
5.05 Jay Lewis
I would recommend them to anyone. The service, sales team, and pricing are all great. Jerry the salesman was top-notch.
5.05 Verified Buyer
They had the parts I needed and got them to me quickly.
5.05 Cameron Kluesner
The communication was good, and the staff was very was nice.
5.05 Bryce Orf
They have great customer service. I have no complaints at all with them.
5.05 Verified Buyer
5.05 Joe Schroeder
They worked it out, fixed the issue, and now my machine works really well.
5.05 Matt Stroud
The parts guy that I dealt with was very helpful. He took care of me.
5.05 Chris Williams
Bob always does a great job. He stays on top of things and takes care of us. He's the reason we stay with Luby.
5.05 Carson Mefford
They provide good service and had the parts I needed.
5.05 Eddie Smart
They had the machine there in about 2 days compared to 30 to 45 days for a Bobcat. They even let me try the machine at the dealership.
5.05 Derek O'brien
They treated me well, did what I needed them to do, and fixed it up. They came right to my house and got my machine running.
5.05 Brian Swenson
They're awesome. They're going to take care of you.
5.05 Verified Buyer
They're the only case guys in the area, and they're competent. I've been happy working with them.
5.05 Brad Muitgohin
They're good.
5.05 James Gray
I've done business with Bob Thoman at my prior job, and when I decided I wanted to lease a couple of pieces of machinery for a pond for myself, he made it happen, and I turned it into a full-blown excavating company. Bob Thoman is very, very, very great. Vince, the rental manager at the Fenton office, has been very good.
5.05 Verified Buyer
Everything is great when working with Luby Equipment.
5.05 Vanessa Opperman
Everything is excellent.
5.05 Verified Buyer
5.05 Sandy Justus
This may sound old-fashioned but they treat the wives nicely.
5.05 Brad Grein
They did a great job.
5.05 Jeff Alberts
They are a good company, and I have no complaints.
5.05 Verified Buyer
I've had very good experiences with them.
5.05 Bradley Leonard
Those mechanics are phenomenal. They do a great job. Bill, Lee, and Wiliie are great. Clete answers all my questions. They're the reasons I go to Luby. It's the best service I've ever had.
5.05 Verified Buyer
5.05 Verified Buyer
I've never had any issues with their work.
5.05 Verified Buyer
They have parts available, and they do a good job.
5.05 Verified Buyer
Everything has worked out fine and I haven't had any issues with them.
5.05 Andrew Sforza
Everything worked out well and I was happy with the transaction.
5.05 Verified Buyer
They're very helpful and knowledgeable.
5.05 Jeanette Mikel
They have great knowledge, service, and availability.
5.05 Douglas Renfrew
They're easy deal to with.
5.05 Verified Buyer
They're good people over there.
5.05 Verified Buyer
It's their knowledge and I felt like they had my best interest at heart.
5.05 Verified Buyer
5.05 Verified Buyer
They were polite, kind, and professional.
5.05 Verified Buyer
The parts guys are very knowledgeable and helpful.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
The parts guy was friendly, helpful, and did a professional job.
5.05 Verified Buyer
The salesman was very knowledgeable.
5.05 Verified Buyer
They're just generally very helpful.
5.05 Verified Buyer
I like the people there. They have very good customer service.
5.05 Don Huff
They've been consistent with service, and we have no complaints.
5.05 Gary Davis
They're very helpful people.
5.05 Larry Geiser
I haven't run into any issues working with them.
5.05 Ferris Stenemeyer
The salesmen are really knowledgeable.
5.05 Johnny Vickers
They're a good group of people to work with.
5.05 Verified Buyer
The ease of working with them, a good company to work with.
5.05 Verified Buyer
5.05 Verified Buyer
They have great customer service. They make you feel valued.
5.05 Verified Buyer
5.05 Verified Buyer
I've had nothing but good experiences with them.
5.05 Frank N
They have great communication and the knowledge to resolve any issues that come up.
5.05 Verified Buyer
5.05 Verified Buyer
It was just good service.
5.05 Verified Buyer
They answered every question that needed to be answered.
5.05 Verified Buyer
I have had no issues working with them, and the equipment is good.
5.05 Ershel Osburn
The salesman was nice and great to work with.
5.05 Verified Buyer
They had the equipment in stock, and we didn't have any issues.
5.05 Verified Buyer
5.05 Cary Eftink
I picked Luby Equipment four or five years ago, and it was a good call. Bob is a really knowledgeable guy who goes out of his way to help. I really appreciate his expertise and commitment to customer service.
5.05 Verified Buyer
I am extremely happy with Luby Equipment. My bill was lower than expected, they work quickly, and with accuracy. I have and will always give them the highest recommendations.
5.05 David Padget
They are always helpful in getting everything I need.
5.05 Verified Buyer
The people at Luby Equipment are friendly, knowledgeable, and get done what we need done.
5.05 Verified Buyer
5.05 Verified Buyer
Their technicians are always there to help us with their knowledge and skills. We have had a long-standing relationship with Luby, and we've never been let down.
5.05 Matthew Jarvis
I have no complaints when it comes to Luby Equipment. It's always great working with them.
5.05 Chris Bonacker
They are a good company to do business with and everything worked out as expected.
5.05 Larry Clark
I've always had good service, and they're willing to help.
5.05 Verified Buyer
The staff is really nice to work with. They have a good group of guys.
5.05 Verified Buyer
They have great customer service and do everything in a timely manner.
5.05 Verified Buyer
They did what they needed to do.
5.05 Joe Hite
The parts and service guys are great.
5.05 Verified Buyer
They had the parts in stock, and I got them promptly.
5.05 Verified Buyer
The communication was good, and it was a good buying experience. Randy did a great job keeping us informed.
5.05 Michah Cooke
It was a quick process getting what I needed. I was in and out with no issues.
5.05 Austin Henderson
They had the equipment available, and it worked as expected.
5.05 Justin Sparrow
They're busy, so you know they get business. They know what they're doing.
5.05 Richard Simon
Everything works great, and the parts fit perfectly.
5.05 Verified Buyer
They were great. Our rental was delivered on time, and they took care of the issues that came up quickly.
5.05 Scott Bradshaw
They're always on it. They're easy to work with and get my products to me quickly.
5.05 David Serven
The prices are good.
5.05 Verified Buyer
They always got the parts I need.
5.05 Verified Buyer
The staff at Luby is great! They're always helpful and have the parts I'm looking for.
5.05 Verified Buyer
They always do a great job for us.
5.05 Verified Buyer
The machines are quality and the staff are helpful.
5.05 Robin McBroom
They did what they said they would and came on time. They were prepared and knowledgeable.
5.05 John Benz
They have good service and personality.
5.05 Verified Buyer
Everything worked out well and the mechanics did a good job.
5.05 Chris Neff
Everything worked out well and the communication was also good.
5.05 Luke Haubrich
Their services have been consistent and good.
5.05 David Doyle
They're knowledgeable on what they're selling.
5.05 Verified Buyer
5.05 Verified Buyer
No one else in the area sells the parts that they do. I have no complaints, and they treat me well.
5.05 Verified Buyer
They have good customer service and communication.
5.05 Verified Buyer
A good group of guys that work there, and they had the parts in stock.
5.05 Adam Goehl
I've never had any issues working with them.
5.05 Verified Buyer
5.05 Rick Turner
They're very good at what they do. They're responsive and knowledgeable.
5.05 Verified Buyer
5.05 Eric Stauffer
I've never had any complaints working with them.
5.05 Verified Buyer
5.05 Verified Buyer
They had the parts in stock, they were easy to work with them.
5.05 Raymond Bourbon
Everything worked out well, they had the parts in stock, and they delivered them promptly.
5.05 Shannon Loyd
Those guys are great to work with. They're the best.
5.05 John Oehl
All the experiences I've had working with them since I purchased my equipment have been good, and they got the job done.
5.05 Carmon Jackson
They don't make you feel like a number when you work with them. They treat you well.
5.05 Paul VanPool
The sales team and the mechanics are awesome and great to work with. They're easy to talk to and knowledgeable. Clete and the mechanic I worked with were awesome.
5.05 Verified Buyer
They are a great group to purchase from, and they are professional.
5.05 Verified Buyer
5.05 Verified Buyer
My experience with them has been good, they were easy to work with and they took good care of me.
5.05 Verified Buyer
I have always had good luck with Luby Equipment.
5.05 Chris Batliner
The technician did a good job, and the technician was professional and helpful.
5.05 Rodney Gooding
They do a good job.
5.05 Verified Buyer
They saved me a lot of money on my last job. They figured out a solution to my problem saving me a lot money.
5.05 Verified Buyer
I have been highly satisfied with their services, and I would recommend them.
5.05 Verified Buyer
5.05 Jean Wheat
They did a good job on the equipment.
5.05 Verified Buyer
The technicians did a good job on the equipment.
5.05 Scott Frelling
Everything has been working out well, they had the parts in stock, and the ease of working with them.
5.05 Stan Reichert
They're very responsive and easy to work with.
5.05 Verified Buyer
They have the parts in stock.
5.05 Todd Westermeyer
They had the parts in stock, they are easy to order from them, and I have recommended then to others.
5.05 Kevin Kelly
They had everything I needed, and they were easy to deal with.
5.05 Jerry Fones
I am very satisfied with the equipment and service. The employees are also great. I highly recommend Luby Equipment to anyone looking for quality.
5.05 Verified Buyer
5.05 Verified Buyer
They have great pricing for their equipment.
5.05 Verified Buyer
5.05 Andy Costas
I was pleased with them. They did a good job on the equipment.
5.05 Jeremy Turner
They have some of the best mechanics and providers for concrete supplies in the area. They also have great equipment maintenance services.
5.05 Aaron Lieurance
I can't say anything bad. Everyone was helpful, and I had a good experience.
5.05 Verified Buyer
They were professional and friendly, and they had the parts in stock.
5.05 Christopher Pezzimenti
Everything worked out well, I have never had any issues with them and would recommend them to others. They are a good vendor with which to do business.
5.05 Dale Ballmann
They are knowledgeable and take good care of you. I'm highly satisfied with everything so far.
5.05 Alex Pullam
They're easy to work with, they have good customer service, and good parts availability.
5.05 Verified Buyer
5.05 Stan Reames
They're the only vendor around me, and they always get me what I need.
5.05 Allan Peele
They're quick and honest. They always do a good job, and the availability of parts is great.
5.05 Kevin Beck
I like them.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
It was a good experience, and they did a good job servicing the equipment. The communication was good as well.
5.05 Verified Buyer
They had the parts in stock.
5.05 Randy O'Neail
They usually had the parts that I needed and got them to me promptly. I like that they communicate with me.
5.05 James Heissinger
They are easy to work with and I have no complaints.
5.05 Nick Hicks
I use them all the time, and I have no complaints or issues with them.
5.05 Danny Edwards
They had the parts in stock, and it was a good experience.
5.05 Joe Rivert
They are the only ones that have the part that were needed, and they were friendly and went out of their way to help me out.
5.05 Mike Mcreynolds
Their products and services are great. I frequently use their services and will be buying from them again. Give Clete 5 stars. He's very good to work with.
5.05 Jim Thompson
They've always treated me well, and I have no complaints. I've been dealing with them for almost 20 years.
5.05 Verified Buyer
They have good service, they're knowledgeable, and we've had no problems so far.
5.05 Verified Buyer
They're very knowledgeable, and the availability of parts is great.
5.05 Doug Short
The guys there are great, and I will continue to use them in the future.
5.05 Paula Barney
Everything worked well, and the technicians did well on the equipment.
5.05 Brad Wankel
Bob at Luby Equipment is amazing. He's really knowledgeable and did a great job setting up the rental. He takes his job seriously, which made me respect his input and help even more. Anything I need help with, Bob is happy to help.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Blake Mink
Luby Equipment has a very knowledgeable and friendly staff.
5.05 Verified Buyer
5.05 Verified Buyer
It was a great experience; everything went well.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Terra Holman
he salesmen are great, and they do their job well. The salesman, Randy White, is fantastic. He takes the time and initiative to work with you and help you out. He always listens and delivers.
5.05 Tom Bauer
They're very courteous, responsive, and professional.
5.05 Joe Nolkemper
They're quick, accurate, friendly, and easy to work with.
5.05 Verified Buyer
5.05 Grant Dino
5.05 Shawn Ray
Everyone is always courteous and more than happy to help. They always go above and beyond for us.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Temmy Fay
They are great, they got the parts right away and communicated with me. I would recommend them to others.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Levi Yutzy
Everything worked out well and I have no complaints or concerns with them at this time.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They're just polite.
5.05 Verified Buyer
They're just there when you call them.
5.05 Verified Buyer
I was very satisfied.
5.05 Verified Buyer
They're close and I've been dealing with them ever since they've been in Springfield.
5.05 Verified Buyer
They always answer my questions in a timely manner. That's important.
5.05 Verified Buyer
We got the parts that were needed with no issues.
5.05 Ron Keene
They have an excellent team, and everyone does a great job.
5.05 Biri Blevin
They have a great team and good salesmen.
5.05 Verified Buyer
They take care of their customers very well and in a timely manner.
5.05 Verified Buyer
I am very
5.05 Greg Harding
Their service is excellent, and the employees are great to work with.
5.05 Verified Buyer
Everything works out well and I haven't had any issues with them.
5.05 Joe Waterkotte
It's always a good experience when I purchase from them.
5.05 Kevin Bates
I purchase my parts from them, and the ease of doing business with them.
5.05 Dan Shaffer
They had the equipment in stock, and it worked as expected.
5.05 Johnny Hicks
I like the ease of working with them; they have needed parts in stock. They are always professional.
5.05 Brian Johnson
They had that were needed in stock, and they are a good vendor to do business with.
5.05 Torrey Niemann
It's always a good experience, and I am happy with them.
5.05 Steve Marlatt
The parts guys have been great, and they have the parts in stock.
5.05 Verified Buyer
They have good response times and they take good care of us.
5.05 Jodi Pate
Everything went great with my service. I would highly recommend you guys.
5.05 Verified Buyer
They're very personable, and they take good care of us.
5.05 Verified Buyer
Most of my servicing is done by Luby, and it's great. All the technicians know what they're doing and get the job done.
5.05 Dennis Shultheiss
My sales rep, Jerry, is great to work with. Everything has been great!
5.05 Cary Eftink
They seem to do well with what they do for me, and I continue to do business with them. I recommend them to others all the time.
5.05 Terrence Johnson
5.05 Brian Graumenz
Bob Thoman has always been really good us.
5.05 Jim Haynes
They did a great job.
5.05 Mark Schaefering
The service has been good. We had issues with another company, so we switched, and everything has been great since.
5.05 Verified Buyer
They have the parts in stock.
5.05 Barry Blevins
They had the parts in stock, and they were easy to deal with.
5.05 Gilbert Moyers
Haven't had any issues with them, they are easy to work with and I have no complaints.
5.05 Verified Buyer
They do a good job working on the equipment.
5.05 Heather Kiswani
We have never had an issue, and this is the second piece of equipment we purchased from them.
5.05 Verified Buyer
I'm happy with the service work they do.
5.05 Robert Persons
It was a good experience. They had what I needed, and it was in stock.
5.05 Mike Gilford
They do a good job, and they are always professional and friendly.
5.05 Verified Buyer
They have good mechanics that work there. I already recommend you guys and will continue to.
5.05 Richard Schleyhahn
Luby has always done well in their heavy equipment departments. I have never had any issues.
5.05 Verified Buyer
We've been doing business with them for about 20 years.
5.05 Patty F.
The guys in the shop like Luby a lot and everything goes well.
5.05 TJ Collier
They take care of my equipment, and they take really good care of me, and I recommend them all the times to others.
5.05 Dave Grainger
I am happy with them, and I haven't had any complaints or issues with them.
5.05 Joe Prola
The issue I had with one of my machines needed to be repaired quicker than quick. Luby was able to pick my machine up that day and returned it fixed the following morning. They run a fantastic operation there. I was pleasantly surprised by the service they provided.
5.05 Verified Buyer
They did a great job with the follow up after the service was completed.
5.05 Mike Weisenburger
When you go into Luby it's like you're part of the family. They are very, very good people.
5.05 Krayton Higdon
They are always professional, and they had the parts that I needed.
5.05 Blake Richardson
They've always been easy to work with and offer a good value. They're a breath of fresh air!
5.05 Jay Bailey
They are doing a good job and I have no issues with them.
5.05 Chad Keller
They are good people and I like them. I am satisfied with them. They are helpful and professional.
5.05 Verified Buyer
Luby took care of what we needed when we needed it. They always have done a great job for me.
5.05 Frank Soles
They are a good vendor to do business with, they are always professional and always available to answer questions.
5.05 Verlyn Schulze
Luby had the part I needed in stock and ready for one of my guys to pick up. They always have what we need and it's always a pleasure doing business with them.
5.05 Verified Buyer
I needed a part and they got it to me. It was friendly service.
5.05 Ryan Dubinski
Randy, the salesman I dealt with was delightful. He was knowledgeable about everything I needed to know and more. I am really impressed with him, Luby, and the equipment.
5.05 Verified Buyer
They do what they say. They're, honest, I guess, especially the salesman.
5.05 Verified Buyer
I like how they have a guy there who specializes in concrete so I don't have to speak to a different guy each time I go there.
5.05 Verified Buyer
I have a really close relationship with the guys at Luby. They're great to work with!
5.05 Verified Buyer
I have an older machine and Luby helped me when my regular dealer wouldn't.
5.05 Verified Buyer
They were great to me.
5.05 Tyler Cane
They had the parts in stock, and I have no issues or complaints.
5.05 Keith Brueggemann
They were accommodating, and I have recommended them to others with case equipment.
5.05 Verified Buyer
I like the service.
5.05 Verified Buyer
Everything was great. I've got no complaints.
5.05 Ted Galassi
The entire team is wonderful. That's why I keep coming back.
5.05 Verified Buyer
They're pretty handy and do a great job.
5.05 Bradley Leonard
They've been amazing to me. I couldn't be happier. The quality of the service is through the roof. Clete, Bill, and Willie do a great job.
5.05 Jason Brand
They had the parts in stock, they are easy to work with and I will continue to use them in the future.
5.05 Verified Buyer
They make ordering easy and the equipment is good quality.
5.05 Verified Buyer
I'm an employee of Case IH. I'm aware of the ins and outs of the products. I'm very particular and I'm eligible for the employee pricing program. The salesman worked it out front to back. I'm just an individual but he treated me like I was purchasing a fleet of machines. Clete Kaemmerer did an excellent job. He's a credit to the dealership and a credit to our brand.
5.05 Verified Buyer
It's the only place we can get parts for our Hitachi
5.05 Verified Buyer
I like their personal touch. They're a good-sized company but they don't run it that way. You know what I mean? I've done business with them for years. I know Steve Luby, he's still very hands-on.
5.05 Verified Buyer
To be honest with you, they're just convenient.
5.05 Verified Buyer
Their knowledge and helpfulness.
5.05 Verified Buyer
I've dealt with them quite a bit in the past. I've had good experiences with them.
5.05 Verified Buyer
We get stuff pretty quick and they called me once everything was in. I have no complaints and their service is great.
5.05 Verified Buyer
The service went really well. Luby did a great job.
5.05 Verified Buyer
I brought the machine in personally. They contacted me with each move they made. I was very impressed by their mechanics.
5.05 Kenny Ludwig
Brian is an awesome guy to work with. He really does an awesome job! I'm really happy with Luby's service in general.
5.05 Dennis Parker
A good vendor to work with, and I recommend them all the time to others.
5.05 Dale Ballman
They have always helped me out when needed and are a good vendor to do business with.
5.05 Verified Buyer
They came out and did the rewiring. They finished it that day and left. It was all good.
5.05 Verified Buyer
Bob is very knowledgeable. He knew what I was looking for and helped me find it.
5.05 Justin Henson
They just have great customer service. They're knowledgeable, they're good people and they have parts on hand.
5.05 Verified Buyer
It's been a great machine so far and a good experience. Most of the research I did myself and while talking to other people. That ultimately led me to this Takeuchi.
5.05 Verified Buyer
I guess any business I've done with them has gone okay.
5.05 Verified Buyer
They were nice about everything.
5.05 Verified Buyer
They're easy to deal with.
5.05 Nick Wenneker
They're extremely knowledgeable, helpful, and they're quick. They're great.
5.05 Bob Mayer
They have been great and do good work on my equipment.
5.05 Verified Buyer
The parts man is helpful.
5.05 Verified Buyer
5.05 Verified Buyer
They communicate well.
5.05 Jennifer Kinney
We like their salesman and everything has been really smooth while working with Luby.
5.05 Mark Terrell
They have prompt service.
5.05 Robbie Dawson
The friendly guys behind the counter are very helpful.
5.05 Verified Buyer
They work on my skid steer every year. Brian is very good, and he gets it done. I'm pleased with them.
5.05 Verified Buyer
They have a personal touch.
5.05 Verified Buyer
They're easy to deal with and they've got the stuff.
5.05 Verified Buyer
I highly recommend them. They have been very responsive with me.
5.05 John Potter
They're friendly and helpful. They also have a great service department.
5.05 Verified Buyer
They were able to replace a cylinder a lot quicker than I could.
5.05 Verified Buyer
I usually tell them what I need, I go there, and they don't mess it up.
5.05 Verified Buyer
I like the brand. They had what I was looking for.
5.05 Verified Buyer
Cleat does a very good job.
5.05 Verified Buyer
No B.S. That's why I get parts from them.
5.05 Jeff Federici
I will always highly recommend their services.
5.05 Mike Lumley
They do a good job working on our equipment, they are easy to work with and I haven't had any issues with them.
5.05 Rodney Yowell
They make a good product, I like their equipment, and they are always professional and friendly.
5.05 Verified Buyer
All of my experiences with Luby have been great! My salesman, Bob, does a great job of keeping everything up and running for me. He's great! I had one issue with my equipment but it got fixed and it's looking good now.
5.05 Verified Buyer
They are a good vendor to do business with. They do good work on my equipment.
5.05 Jim Rhodes
It was excellent.
5.05 Verified Buyer
I've had this generator since 2011 and it's always been good as far as the service. They come once a year and take care of it and it's still running.
5.05 Jordan Wilkens
The employees have a lot of knowledge and they're very friendly.
5.05 Verified Buyer
Their availability was great. They've been wonderful to work with.
5.05 Robert Warren
I'v been dealing with them for a long time, I like them and the relationship we've built up
5.05 Jeffrey Beck
They had the parts in stock, they are always professional, and they are a good vendor to work with
5.05 Verified Buyer
I would recommend Luby. I haven't had any problems while working with them.
5.05 Verified Buyer
They have been very helpful, and they are good with communication. I haven't had any issues with them.
5.05 Verified Buyer
When I called they gave me the answers I needed and they worked with me on the price.
5.05 Verified Buyer
They've always been good. The new salesman and the salesman who got promoted have been wonderful to work with. You guys haven't let me down.
5.05 Matt Weiman
I've never had any issues with them.
5.05 Verified Buyer
The guys were great to work with. They really helped us out and got us what we wanted.
5.05 Verified Buyer
They are knowledgeable and nice about everything.
5.05 Richard Wiseman
Usually when I need parts for my case tractor, I always get them when needed.
5.05 Amy Turner
They found me a part I didn't even know about. Luby is always very helpful.
5.05 Larry Cunningham
Have a good relationship with them, and they had the equipment I was looking for. It's always a good experience when I do business with them.
5.05 Verified Buyer
They, the service manager especially, truly act like they care about the customer.
5.05 Verified Buyer
They make sure to get the parts I get from them, and they are a good vendor to do business with. They are knowledgeable about the products that we purchase.
5.05 Verified Buyer
They're good to me.
5.05 Verified Buyer
My service guy is always very knowledgeable and helpful.
5.05 Verified Buyer
They just answered the questions and knew their equipment.
5.05 Verified Buyer
Customer service.
5.05 Ronald Benne
They've got the parts I need and I've not had any issues with them.
5.05 Cory Funk
It was a good price with my trade-in. They were professional and friendly.
5.05 Verified Buyer
They do good work on the equipment. I have no complaints.
5.05 Verified Buyer
They're great people.
5.05 Verified Buyer
They're friendly, good guys to work with. Brian Burwinkle, the manager out there, is great.
5.05 Clint McMillan
The machines are great quality. I'll be purchasing from them again in the future.
5.05 Verified Buyer
Every time I call them they show up and fix my machine.
5.05 Verified Buyer
They're 60 miles from me, they're the closest Case dealer. I would have to recommend them.
5.05 Verified Buyer
The parts guy knows what he's talking about.
5.05 Thomas Roth
Their employees are exceptional.
5.05 Verified Buyer
Very friendly, fast, efficient,he answered questions as I had them. I have recommended Luby to other buildings in the organization already actually. The owner has several buildings and we always say to call Luby if theres a problem with any of them.
5.05 Randy Link
5.05 Verified Buyer
Everything was good, didn't run into any problems. I looked at the parts and he ordered them, called me when they came in. Overall good job.
5.05 Alan Williams
He was great, we got my part quickly even with it being right before the holiday. The parts guy was great, got the part the next day after assuring me he would.They really took me out of an emergency situtation.
5.05 Verified Buyer
They represent the right line.
5.05 Verified Buyer
They've helped me in the shop before, they've treated me well. We don't have much choice, they're the only Case dealer in my area.
5.05 Verified Buyer
They stayed on top of it.
5.05 Don Coleman
Luby provides great customer service.
5.05 Verified Buyer
We've never had any issues with Luby, and the parts are delivered promptly.
5.05 Richard Brownlee
Luby employees are incredibly helpful.
5.05 Kevin Bates
Luby provides wonderful customer service and has knowledgeable employees.
5.05 Rosana Ramos
I didn't have any problems with them at all.
5.05 Verified Buyer
They make everything nice and easy for us! They get the work done.
5.05 Robert Adams
They're always helpful and can get the parts quickly.
5.05 Richard Schleyhahn
I recommend Luby all of the time, they do great work.
5.05 Verified Buyer
They do quality work.
5.05 Verified Buyer
They are easy to do business with and always have what we need in stock. The staff is warm and welcoming.
5.05 Verified Buyer
Availability and they were cheaper than after market.
5.05 Verified Buyer
They had to order a special part for an older machine we have and it was done with ease.
5.05 Larry Rebbe
I already recommend them quite often because of the solid work they do and the quality of their equipment.
5.05 Verified Buyer
I haven't done a lot of business with Luby Equipment. I just ordered a small part one time and picked it up but for what was done, everything turned out good.
5.05 Verified Buyer
We've used them for years and have never had any problems.
5.05 Verified Buyer
They showed up and got it fixed.
5.05 Anel Kantarevic
They were open, they were honest.
5.05 Scott Tucker
They're easy to work with and they've been very responsive when we've had issues.
5.05 Steve Lewis
Haven't had any issues with them, and they have the parts in stock.
5.05 Glen Ferrell
They are a good vendor, the technicians do good work on the equipment, and I have recommended them to others.
5.05 Verified Buyer
They've always done a good job for us.
5.05 Verified Buyer
They had the equipment in stock, and the sales team did a good job with the sale of the equipment.
5.05 Verified Buyer
They are generally able to fit me in when I need them to.
5.05 Heather Kiswani
It's a great vendor and we are happy with them. I recommend them all the time to others.
5.05 Dustin Henry
The guys were very quick and professional while selling it to me.
5.05 Jamie S.
We had an overall good experience and we're satisfied with the equipment. The salesman, Josh, was very helpful as well and did what he said he was going to do.
5.05 Kawanda Brinkley
I have no complaints; they take good care of us and it's always a good experience.
5.05 Verified Buyer
Everything worked out well, and I have no complaints about them.
5.05 Ethan Graham
I go there quite often and they take care of me.
5.05 Frank Stuermann
They have a good group of guys that work there, they take good care of me, and I will continue to do business with them.
5.05 Paul Laws
They had what I wanted when I needed it and they went out of their way to make sure I got it.
5.05 Verified Buyer
They answered all the question I had.
5.05 Verified Buyer
We stayed in contact. The part was on back order, that wasn't their fault, and they let me know when it came in.
5.05 Verified Buyer
Luby is knowledgeable within their field and willing to help locate parts and how to install them.
5.05 Gary Haverstick
The parts that they provide are of good quality.
5.05 Ed McCabe
Luby Equipment is on-time, courteous, and has great technicians.
5.05 Verified Buyer
They are experienced and provide good services.
5.05 Verified Buyer
They ease of the purchase, and they were very helpful, and I would recommend them to others.
5.05 Verified Buyer
The ease of doing business with them, and they have parts in stock.
5.05 Blake Klett
They have a good location, and they have parts in stock at that location.
5.05 Verified Buyer
They are friendly, and they normally have the parts in stock and their communication is always good.
5.05 Verified Buyer
It's always a good experience when I purchase from them.
5.05 Bruce Murphy
I know one of the sales associates and he is very knowledgeable.
5.05 Verified Buyer
Their location is very convenient for us and where we're located.
5.05 Robert Alberternst
I've had pretty good experiences overall with all the business I have done with them.
5.05 Kelly Kurtz
They were knowledgeable and quick.
5.05 Verified Buyer
The staff members are great to work with.
5.05 Jamie Schulte
The availability to get equipment is very good. When you need any questions answered, they answer it for you and their knowledge is great!
5.05 Verified Buyer
So far so good".
5.05 Richard Wood
They are very helpful and the parts guy was very nice".
5.05 Lisa McQuade
Haven't had any issues with them, and it's always a positive outcome.
5.05 Kent Weatherby
5.05 William T Stretz
Luby is the only place I rent equipment from. I recommend you guys all the time".
5.05 Chad Keller
I was satisfied with Luby I buy all of the parts for my skid steer from you guys".
5.05 Jason Majors
Everything was great".
5.05 Verified Buyer
You guys always have what I need".
5.05 Eldon Bruns
I am very likely to recommend you guys, I haven't had any problems".
5.05 Vince Green
They do a great job, and Jerry from the Quincy branch is a great salesman.
5.05 Tony Mcewen
The technician went above and beyond".
5.05 Mickey Mann
You guys are great, we send people over to you guys all the time
5.05 Lyle Crawford
They were great for what I needed".
5.05 Verified Buyer
They have always been good to me, and I have no complaints. They are a good vendor to work with.
5.05 Tim Heuiser
They have always treated me well, and they have parts already in stock. I would recommend others to use them.
5.05 Craig Berg
I like the relationship I have with the sales associate who sold me the machine.
5.05 Verified Buyer
They are the only shop around that has parts for my skid loader. I like that they are conveniently located.
5.05 Patty Bauer
The Department I had contact with was extremely organized".
5.05 Robert Laubacker
The customer service department is fantastic".
5.05 Jim Moore
The parts guys are spot on and are always helpful".
5.05 Verified Buyer
It's a good experience when I purchase from them, and they have the parts in stock.
5.05 Verified Buyer
Well, they took care of me right away.
5.05 Verified Buyer
It was very easy. I shot them the model number and they figured it out.
5.05 Verified Buyer
Haven't had any issues with them, and they usually have the parts in stock.
5.05 Brad Fierist
Very highly likely".
5.05 Verified Buyer
They listen and don't try to know more than they think they do.
5.05 Cole Eiler
Everything is great, I'd recommend a friend".
5.05 Jennifer Kinney
Very Likely, they are great
5.05 Roger Riley Hamilton
They were just very helpful, they knew the equipment they were selling and they were easy to deal with.
5.05 Jay Zemaitis
I don't have any problems".
5.05 Jerry Reed
They do a good job, and they usually have the parts in stock.
5.05 Armin Krvavac
It was prompt. They were very responsive. Every time I called there was someone on the line. It was good service.
5.05 Verified Buyer
Everything has been great. I recommend Luby to everyone I know.
5.05 Zach Luebbers
They had the parts in stock, they got them delivered to me quickly, and I have no issues or complaints.
5.05 James Meisenheimer
They always come thru for me with whatever I need, and they get the parts to me quickly. They are my go-to when I need parts for my equipment.
5.05 Arron Krieger
They are easy to work with and they carry the parts that we need for our equipment.
5.05 Verified Buyer
They usually have the parts in stock, it's easy to work with them, and they are friendly and helpful.
5.05 Verified Buyer
The technicians knew what they were doing and that had the equipment up and running in no time.
5.05 Verified Buyer
I like the guys in the shop.
5.05 Verified Buyer
I've never had any issues with them. Plus, they're close to me so it's convenient to do business with them.
5.05 Verified Buyer
They are very responsive and prompt.
5.05 Cary Eftink
They are very knowledgeable and helpful.
5.05 Joe Hubatchek
They have the parts that I need for my equipment.
5.05 Richard Brownlee
They are easy to work with, and they get me the parts quickly.
5.05 Eric G.
They are friendly and knowledgeable.
5.05 Oliver McMeans
They're very responsive. They did what they could to make sure I got the part.
5.05 Verified Buyer
They are very helpful and have what I need.
5.05 Jeff Rhodes
This was my first experience doing business with Luby. I'm very happy with them and will be doing more business with them. Even though I'm a small business owner they treated me fairly and were happy to help me unlike some other equipment dealers.
5.05 Matthew Gunterman
Tom is very knowledgeable and always helps us out.
5.05 Rick Heitman
The service is good, they are priced competitively, and they are knowledgeable.
5.05 Verified Buyer
They are a good vendor; they take good care of me, and I haven't had a bad experience when dealing with them.
5.05 Verified Buyer
I have no problems with Luby. Our represent, Bob Thorman, is perfect as far as we are concerned.
5.05 Verified Buyer
They're good at what they do.
5.05 Verified Buyer
The technician who services me has serviced me for 20 years, Mike Klein. He's excellent. Josh, in their office, maybe he does parts, is also very good.
5.05 Jeff Brown
They are easy to work with, and it's always a good experience.
5.05 Verified Buyer
No complaints. They got us what we needed.
5.05 Gerald Nilsen
They're just a good, friendly parts department. They'll get you what you need.
5.05 James Broadhead
Haven't had any issues with them and they usually have the parts in stock.
5.05 Bruce Cash
They're good about getting the parts and getting them in to me quickly.
5.05 Chase Gardner
Haven't had any issues with them, and we purchase equipment from them all the time.
5.05 Rodney Womack
They're good people. They're friendly and knowledgeable.
5.05 Eddie Neff
Their salespeople, their shop manager, and everyone that works there are very knowledgeable.
5.05 Mike Weisenburger
Dan Bridgeman is who I work with, and he is amazing. He came in on a weekend to get a part for me. I am very happy with the service I receive from the Quincy location.
5.05 Gerry Lyston
Luby does great work.
5.05 Verified Buyer
They are very helpful. Andrew is great and so is the technician.
4.55 Verified Buyer
4.55 Todd Vick
I know them. They're nice and easy to deal with.
4.55 Michael Perry
The parts are good, and the guys are good to deal with too. I know and like everyone there.
4.55 Hubert Kluesner
They provided good, friendly service, and I got what I needed. The service department has been very good. Also, I really like their equipmentit's the first Case machine Ive owned.
4.55 Asa Deneve
They were very accommodating and helpful. They're on time and efficient.
4.55 Verified Buyer
I already send people there if they need Takeuchi or the brands they carry.
4.55 Verified Buyer
They usually have what I need.
4.55 Verified Buyer
They answered the phone, got on the work quickly, and did what they said they would do.
4.55 Verified Buyer
They're knowledgeable.
4.55 Josh Allen
The parts staff is always spot on and knows what we need.
4.55 Verified Buyer
They always have what we need.
4.55 Jesse Hall
They have good customer service and take the time to understand and explain.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Rich Bruce
The technicians did a good job on the equipment, and everything worked out well.
4.55 Verified Buyer
The sales reps are great.
4.55 Verified Buyer
They're very helpful and have access to a lot of older parts that I need.
4.55 Wymann Skaggs
They are friendly and easy to work with.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
The mechanic knew exactly what I was asking for.
4.55 Ethan Zimmerman
They are professional and helpful.
4.55 Harry Gegg
I've been with them since the beginning, and I've never left. I know they'll have what I need.
4.55 Ray Dunmire
The came out and fixed the problem, and we have used them for services for years.
4.55 Douglas Davis
Everyone was knowledgeable and friendly, and everything that I asked for was completed in a timely manner.
4.55 Kevin Leonard
Luby has always taken care of our needs and is conveniently located near us.
4.55 Verified Buyer
They have good availability and they spend the time to get you what you need.
4.55 Verified Buyer
They're good over there.
4.55 Verified Buyer
They make everything quick and easy.
4.55 Verified Buyer
They were easy to communicate with and they wanted to help.
4.55 Verified Buyer
Every time I've dealt with them they got on it.
4.55 Verified Buyer
They were really upfront. No runaround. They told me how much it would cost and how long it would take.
4.55 Verified Buyer
Do you want the truth? Location.
4.55 Verified Buyer
I have a friend who recommended them. He does a lot of business with them.
4.55 Verified Buyer
The parts were great but just too expensive.
4.55 Verified Buyer
Knowledge of parts and equipment, good customer service.
4.55 Verified Buyer
I ordered parts about 8 months ago. They were back parts for a bucket and new blades. When I drove up to get them, one was wrong and they said they can reorder it but they didn't. Long story short, we ordered from them again and they didn't get it right. Eventually, a new manager came along and helped me out. He told me the parts were just sitting on the shelves for 3 months. Right now, because of the new management, I would highly recommend them but before it would've been a zero.
4.55 Verified Buyer
They got me the parts I needed with minimal hassle.
4.55 Verified Buyer
The knowledge of the technician impressed me.
4.55 Verified Buyer
They do a really good job.
4.55 Verified Buyer
I've been using those guys a long time, I like them. Those guys are always very courteous and friendly people. They're really good guys, I get along with them great. I feel like I can sit and talk with them, you know?
4.55 Verified Buyer
They're good people.
4.55 Verified Buyer
I guess they had the parts I needed. They're knowledgeable and courteous.
4.55 Verified Buyer
I have only used the machine for 6 hours. It is amazing. I am very happy with Luby.
4.55 Darin Pryor
The people at Luby are very knowledgeable and the pricing was great.
4.55 Verified Buyer
They have better service than other places I have done business with.
4.55 Verified Buyer
Luby provides knowledgeable and trustworthy customer service.
4.55 Verified Buyer
Honestly I like that they were already servicing my equipment in the past and it was easy to stay with them.
4.55 Verified Buyer
Luby has an excellent sales department.
4.55 Gerald Nilsen
They're very nice and polite. They try to do what they can for you, they work at it.
4.55 Verified Buyer
Their sales department is very knowledgeable.
4.55 Verified Buyer
I just liked the service. I called on short notice and they got me fixed up.
4.55 Evan Armstrong
They're friendly and willing to help out in all directions.
4.55 Tim Parker
We've always had really good luck with them. That's why we use them.
4.55 Dennis Shultheiss
I just get good service and responses from them.
4.55 Verified Buyer
They are a good vendor, and they are always professional.
4.55 Verified Buyer
Dustin Grimm and Clete Kaemer were extremely helpful and courteous. Luby is knowledgeable, and helpful, and delivers on their promises.
4.55 Mike Marcacci
The staff members have great knowledge when it comes to the parts.
4.55 Verified Buyer
4.55 Scott Driver
The one time I have used Luby was good".
4.55 Verified Buyer
Luby provides the services we need for our brand of equipment.
4.55 George Hawn
I have done business with them, and it is always a good experience.
4.55 Verified Buyer
I am happy with the service they gave to me before when they worked on my skid steeler.
4.55 Justin Brisk
They are professional, and the get the parts to us quickly.
4.55 John Henry
In the case that they need the services they offer I would send them over to Luby".
4.55 Todd Cathorall
The parts we receive are good, and the people working there are helpful.
4.55 Chad Bell
I have an older Case trencher, the man at Luby took it upon himself to find the parts for me.
4.55 Frank Korando
They were upfront.
4.55 John Clark
They just take care of us. There's nothing else to say. I call them and they take care of us. It's just that simple.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Kenny Hoxworth
They knew what I was looking for and had the availability.
4.05 Kelvin Henderson
They provided timely service and were honest about what they could and couldnt do. They were really good. Ill definitely use them again.
4.05 Conner Dean
They provide timely feedback when you need support.
4.05 Jason Humphries
Customer service was good, and they took care of what they needed to.
4.05 Verified Buyer
4.05 Verified Buyer
They've been polite and helpful.
4.05 Verified Buyer
4.05 Verified Buyer
They have good products.
4.05 Verified Buyer
They took care of the issues that came up, and they didn't give up.
4.05 Verified Buyer
4.05 Verified Buyer
They're knowledgeable and get the right things the first time.
4.05 Garrett Griffiths
When we call Luby, they always seem to exceed our expectations. Its easy and straightforward, and theyre just great overall.
4.05 Verified Buyer
I've done business with them for a long time, and everything performs well.
4.05 Verified Buyer
I've been using Luby Equipment for years, and they have always done a great job.
4.05 Rick Evans
The mechanics that work there are some of the best around.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They communicate well.
4.05 Verified Buyer
The staff was knowledgeable, and they had everything we needed. It was a quick process to get the parts we needed.
4.05 Verified Buyer
I miss some of their old products, but it's been over 10 years.
4.05 Verified Buyer
There are good people there.
4.05 Gabe Geringer
They have the parts for my equipment and a brilliant mechanic that will answer all my questions.
4.05 Verified Buyer
Our new machine is wonderful. Doing business with Luby was a great decision.
4.05 Verified Buyer
The parts guy was very good. He ordered the wrong parts at first but then corrected the issue.
4.05 James W.
I would recommended them. They gave me everything I was looking for and it worked out great.
4.05 Verified Buyer
They have the parts that I need already in stock.
4.05 Verified Buyer
They had the part in stock, and they are professional.
4.05 Verified Buyer
I like them. I've only been there 2 or 3 times.
4.05 Verified Buyer
They have good people working for them.
4.05 Verified Buyer
They're nice guys to deal with.
4.05 Verified Buyer
They were very prompt and accommodating.
4.05 Verified Buyer
The ease of working with them, and it's always a good experience.
4.05 Verified Buyer
They were able to answer questions about the equipment.
4.05 Verified Buyer
Well, they got me my parts really fast this last time. They're getting better.
4.05 Verified Buyer
They were able to help me.
4.05 Verified Buyer
It was no-nonsense, very straightforward.
4.05 Verified Buyer
Continue to stay available when we need parts. I would say supply chains are getting better at keeping things in stock now.
4.05 Verified Buyer
Do you know Josh? Josh is really good to deal with.
4.05 Verified Buyer
They were able to get to my farm on time and got it all fixed.
4.05 Verified Buyer
The staff is friendly and helpful.
4.05 Verified Buyer
Location.
4.05 Verified Buyer
They're pretty easygoing, they explained things well.
4.05 Charley Carver
They have a super friendly staff and everyone is easy to work with.
4.05 Verified Buyer
I don't know. He knew what he was talking about.
4.05 Verified Buyer
Their service was great and they were good to work with.
4.05 Verified Buyer
They're personal.
4.05 Verified Buyer
They're close and convenient.
4.05 Verified Buyer
They are the only place in town that does good work.
4.05 Verified Buyer
I think they're very overpriced but also, very knowledgeable in what they do. They got my machine up and running again.
4.05 Tiffany Andrews
Luby has great availability and provides great customer service.
4.05 Verified Buyer
Luby provides great customer service.
4.05 Verified Buyer
Luby has knowledgeable employees.
4.05 Nicholas Johannes
The employees at Luby are available and willing to answer questions.
4.05 Nathan Miller
Luby has competent and friendly employees.
4.05 Eric Miller
Luby is knowledgeable, provides good customer service, and provides quality equipment.
4.05 Verified Buyer
They got on it.
4.05 Verified Buyer
4.05 Verified Buyer
They seemed helpful.
4.05 Mike Malpass
4.05 Verified Buyer
Luby provides good customer service.
4.05 Eric Murphy
The delivery time of my last order was terrible".
4.05 Michelle Maritz
You guys are usually always easy to work with".
4.05 Verified Buyer
They are a good vendor to work with.
4.05 Verified Buyer
They just have what we need.
4.05 Ron Brake
The guy I spoke to was responsive and knowledgeable.
4.05 Johnny Hicks
They provide great customer service.
4.05 Gary Newton
4.05 Verified Buyer
Luby Equipment is excellent at what they so I recommend them.
4.05 Verified Buyer
They usually have the parts in stock, they get them delivered as soon as they can, and it was a good experience.
4.05 Verified Buyer
Luby has the parts available and delivers the correct parts the first time.
4.05 Dean Wagy
They provide good service and provide accurate quotes.
4.05 Verified Buyer
The filters I got were good but overpriced if you ask me.
4.05 Luke Haubrich
4.05 Verified Buyer
They weren't the friendliest staff members but they did get the job done. I don't normally go there but it would've been nice to feel welcomed.
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
I liked being able to text them.
3.55 Cody Mohler
They have good machines and great service.
3.55 Verified Buyer
3.55 Brock Powers
They're close.
3.55 Verified Buyer
The manager was polite and helpful. It was my first time using them.
3.55 Verified Buyer
They are knowledgeable.
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
The guys there are knowledgeable.
3.55 Verified Buyer
3.55 Mike Tennant
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
Since this is the first time I ever tried Luby, I'm a little neutral. The service seemed to go well. I just wish the communication was better because I had to call and ask if my equipment was ready. Turns out it was, but they didn't call me first.
3.55 Verified Buyer
They're close to town.
3.55 Verified Buyer
They had all the filters I needed in stock.
3.55 Verified Buyer
It was uneasy to see that Case sent the wrong parts out twice. The Luby parts man was great though. I used to be a parts man and I recognized what he was doing and he did great. Overall, Luby keeps a really neat facility. I'm impressed with that a lot.
3.55 Mark Pfeiffer
Everything was good and nobody deserves a 10. But no issues whatsoever, just gotta meet in the middle because nobody would get a 10.
3.55 Verified Buyer
They did not give me a price quote and it ended up being very pricey
3.55 Verified Buyer
It's just that I run a different brand than they were selling. I had rented a piece of equipment and just had to replace a door. They were very helpful.
3.55 Greg Cork
I have been a customer for a long time. I like that They are knowledgeable. They are the go-to dealer for certain lines of equipment for Case and Takeuchi.
3.55 Verified Buyer
They're friendly.
3.55 Verified Buyer
I've had really good experiences with them in the past. Most recently though, they were unable to complete the service work I needed due to a replacement engine being unavailable. I was still charged a lot of money for nothing to be done.
3.55 Verified Buyer
They're just there when we need the parts. That's all.
3.55 Steven Flesner
The service manager is a good guy, very helpful, and knowledgeable.
3.55 Verified Buyer
A case dealer in Troy tried to replace the skid steer but it broke so I took it over to Luby. Everyone was great and the service was done on time but the crank sensor on the skid steer broke again. If I can have someone give me a call by tomorrow about this, that would be great.
3.55 Verified Buyer
This is my first time doing business with them, and I haven't used my equipment with them yet, but I do plan on using them for service work in the future.
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
They have parts in stock.
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
They said they won't be working on Doosan equipment much longer. That puts us in a pinch since we are a government agency.
3.05 Verified Buyer
We just had an issue with a new piece of equipment we bought from them. We thought they should have stood behind it but they didn't.
3.05 Verified Buyer
I like the machines that they have, they are always listening to me when I have questions.
3.05 Martin Kintz
3.05 Verified Buyer
The equipment itself is fine but they are extremely understaffed in the service department. When I was there in June, they had the same issue arise over and over again for us to bring back our equipment every time.
3.05 Verified Buyer
Most of the time they don't have the parts when I need them." "I ordered a skid loader in November, a $140,000 contract. I was told it would come in on April, but I still don't have it. Now it's scheduled for October." "I never got feedback from them unless I called. They never communicated with me about the delays.
2.55 Bobby Salmon
Their prices are way too high.
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
They did good work on the equipment.
2.55 Verified Buyer
The prices are too high for rentals and we have had issues with the pieces of rental equipment not working properly. Luby also charged me the full rental price, when the equipment did not work properly so I could not use it.
2.55 Verified Buyer
Well, I had to go in 4 to 5 times to try and get the same part. It took forever to get it after the couple months of back and forth. The employee's just didn't seem like they knew what was going on. I ended up getting the part a couple weeks later but it shouldn't be that complicated.
2.55 Verified Buyer
They did not grease any of our fittings, and I couldn't take the bucket off of my machine the next day. I asked for a complete service and did not receive it.
2.55 Mike Mann
2.55 Verified Buyer
I took my machine in because the bucket pins were loose. They charged me $800 for $60 worth of parts and didn't solve the problem. I had to fix it myself once I got the machine back.
2.55 Verified Buyer
I turned in my machine, and it did not get repaired but I still received a charge.
2.05 Verified Buyer
Poor parts availability. Also, we bought a machine from them and there were no follow ups. It left a bitter taste.
1.55 Verified Buyer
It's their prices. Everything I can buy elsewhere is about half of Luby's price.
1.05 Verified Buyer
1.05 Verified Buyer
They have worked on my equipment three times in the shop and came out to repair the same equipment, and it still has the same problem.
1.05 Verified Buyer
They never have any parts, ever. I've ordered parts and gotten the wrong parts. Their pricing is ridiculous. I really don't see how they stay in business.
1.05 Verified Buyer
They screwed me on the price for a part. I picked it up from their location but they charged me for shipping. They still haven't refunded my money." "To show you how bad it is, I just drove 2 hours to get a radiator for my skid steer from another dealer rather than drive 20 minutes to get it from them.
0.55 Verified Buyer
0.55 Verified Buyer
They didn't call before starting the repairs as they said they would. I looked up and I had a $1,800 bill which was much more than the $700 quote I was originally given. It took them so long to fix it I lost a job because of it.
0.55 Verified Buyer
My bill was almost a thousand dollars and they wouldn't follow up by sending a tech out again. I don't like Luby's business practices. They don't stand behind their service.
0.55 Verified Buyer
I attempted to service a lift two years ago, and it still is not fixed. Luby said that there was one part that needed to be replaced and that they would attempt to find the part, but I have heard nothing back since then.
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
I have to deal with Fenton because Cape Girardeau doesn't pick up their phone or communicate with anyone. I drive past Cape Girardeau to get to Fenton; that's how bad their communication is. Luby is a great company, but I can't deal with that branch.
0.05 Verified Buyer
Their service sucks.
0.05 Verified Buyer
They had the equipment for months. They did not communicate with me. I had to call them. They suck. I've done business with Luby for about 30 years, I will drive 200 miles before I use Luby again. I will never darken their doorstep again.
0.05 Verified Buyer
They can improve on customer service from what I've experienced in the past.
0.05 Verified Buyer
They didn't complete the work. When they were here in February they couldn't get the code to go away. I hauled it in and they replaced parts and the code is still there. Now they want me to pay another $4,000 with no assurances it will solve the problem." "I don't think they know what they're doing. My faith in their ability is absolutely zero. I will not use them again.
0.05 Verified Buyer
I have not had good experiences with Luby lately at all. I have been a customer for over thirty years, but this last experience was terrible. I sent my machine in for service, letting Luby know about an issue it was having, and they told me it was okay. They had my machine for over six months, and when I received the machine back, I also received a large bill and the problem was still continuing. I still cannot use my machine because of this issue.

About Luby Equipment

Luby Equipment has been selling high quality construction equipment in Missouri and Illinois for 50 years. They provide new, used, and rental excavators, wheel loaders, dozers, CTLs, SSLs, utility loaders, attachments, and more from top brands like CASE, Takeuchi, Toro, Fecon, and more.

Plus, Luby helps you get the most out of your machines with heavy equipment service throughout Missouri and Illinois, highly trained technicians, and a wide selection of equipment parts and accessories. When you need to add equipment to your fleet quickly, rent from their selection of well maintained machines.

Read Luby Equipment's customer reviews to see what people say about them in our phone surveys.

Luby Equipment Locations

Fenton, MO
2300 Cassens Dr
Fenton, MO 63026
636-343-9970
Map & Hours

Cape Girardeau, MO
199 Airport Rd
Cape Girardeau, MO 63702
573-334-9937
Map & Hours

O'Fallon, MO
2999 Mexico Rd
O`Fallon, MO 63366
636-332-9970
Map & Hours

Caseyville, IL
8853 Petroff Dr.
Caseyville, IL 62232
618-397-9971
Map & Hours

Quincy, IL
2625 North 24th St.
Quincy, IL 62305
217-222-5454
Map & Hours

Springfield, IL
4375 Camp Butler Rd.
Springfield, IL 62707
217-744-2233
Map & Hours