Verified Reviews for RPM Machinery

We conducted phone surveys with actual customers

Winsby receives invoices from RPM Machinery each month, then calls their customers to ask them to rate RPM, based on their experience. RPM Machinery's star rating is the total of all ratings and verified reviews from real customers.

317-648-2447    

RPM Machinery

4.6 744 surveys

Verified Buyers

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5.05 Verified Buyer
They have the parts I need and they are very helpful.
5.05 SCOTT TILDEN
Jeremy and all the guys do a great job. They go above and beyond to help us out. They are great to work with.
5.05 Verified Buyer
The service guy is spot on. He knew exactly the partI was looking for and was very helpful.
5.05 HOLLI ARMSTRONG
They are good people to work with. I would definitely recommend them.
5.05 Verified Buyer
I like the Case equipment and the are much better to deal with than the Volvo guys. They do a good job.
5.05 Verified Buyer
They got it done. They fixed it right. They're good people.
5.05 Verified Buyer
Easy to get parts and good people to work with.
5.05 Tom Wietbrock
They are nice people to work with and they all do a good job.
5.05 Verified Buyer
They did what we asked them to do.
5.05 Verified Buyer
They had what I needed and did a good job.
5.05 Mark Geswein
The rental staff did a very good job.
5.05 Verified Buyer
They're prompt.
5.05 Verified Buyer
The personnel have been extremely friendly and helpful whenever I ask questions.
5.05 Kyle Bol
They were very helpful and I would gladly recommend to anyone looking for equipment.
5.05 Matt Herdon
We rent a lot of equipment with RPM and they always do a good job.
5.05 Verified Buyer
It's just that they have always been pretty good about dealing with us.
5.05 Rick Asher
They are very knowledgeable and they are good to work with.
5.05 Verified Buyer
It was my first time and I got to drive it off the lot. It was a brand new machine.
5.05 Verified Buyer
They carry the case parts that we need. They were very helpful finding me the parts for my older equipment.
5.05 JEREMIAH PERCIVAL
They go above and beyond. They're personable people.
5.05 Verified Buyer
They are helpful and do a good job.
5.05 Bob Scharf
They had the seal kit I needed for my Case machine and they are close by. The guy were very helpful getting it to me.
5.05 Verified Buyer
I'm pretty good friends with their service manager. We used to work at the same place.
5.05 Verified Buyer
They have the parts I need and they are near by.
5.05 Verified Buyer
They just know what they're doing.
5.05 Verified Buyer
They just had the equipment I wanted.
5.05 Verified Buyer
They take pretty good care of us.
5.05 Verified Buyer
It was an awesome experience.
5.05 Verified Buyer
I would probably say diagnostics. We go to RPM when we can't figure it out ourselves. We are grateful for their help.
5.05 Verified Buyer
I have Case equipment and I like The guys there.
5.05 Howard Egelhoff
Normally they have the parts I need in stock and the people are knowledgeable and easy to work with.
5.05 Verified Buyer
I have been doing business with those guy for years. The are always knowledgeable and friendly.
5.05 Verified Buyer
They're responsive. They send the parts right out.
5.05 Verified Buyer
I have no problems with them.
5.05 Verified Buyer
Their parts person knew what I was talking about when I called. He went out of his way to find the right part for me.
5.05 Verified Buyer
The sales guys were excellent. It was a great experience overall.
5.05 Verified Buyer
They just seem to be very helpful. They had parts on hand when other dealers didn't.
5.05 Verified Buyer
These surveys are stupid. If they weren't good we wouldn't use them.
5.05 Verified Buyer
They are good to deal with and they have excellent service. I am highly impressed by them.
5.05 Verified Buyer
They were very helpful and knowledgeable. They do a good job.
5.05 Verified Buyer
They are one of our good vendors. They always get us the part when we need them.
5.05 Dan Murdock
It's working with them, they know what they are doing and they communicate with us.
5.05 Verified Buyer
I had a great experience with them. They treated me well.
5.05 Verified Buyer
Danny is great. He's the only one I go to. I work with him on special projects, I take my ideas to him.
5.05 Verified Buyer
I was very pleased with them.
5.05 Verified Buyer
I like how they called me back and texted me through the process. I also liked that they let me talk to the mechanic in person.
5.05 Verified Buyer
They get back to you when they say they will. They treat you well, there's friendliness at the counter.
5.05 Verified Buyer
We do a lot of business with them and it's always is a good experience.
5.05 Verified Buyer
These guys do a great job!
5.05 Verified Buyer
They get us the stuff we need.
5.05 Verified Buyer
They're just easy, they go out of their way to help you.
5.05 Bradley White
I have shared with my friends about hoe great RPM treats their customers.
5.05 Verified Buyer
We've had very good experience with them.
5.05 Verified Buyer
I like the location, it's close to home.
5.05 Bart
They are a great company with great customer service.
5.05 Verified Buyer
They do a fantastic job. I have no complaints.
5.05 Verified Buyer
We've had programming issues and they were on it. They even diagnosed some issues over the phone. They got back to me in a timely manner.
5.05 Verified Buyer
They have the supplies I need and are pretty much on the ball when I walk in.
5.05 Scott Dionne
This is a great company with great customer service.
5.05 Richard Fowler
They are a great company and come through for me every time.
5.05 ADAM BOSSUNG
These guys do a great job.
5.05 Stephen Cox
These guys do a great job.
5.05 Josh Hobson
They are a very efficient company.
5.05 Debbie
This was my first time at the Franklin location and I was treated very well.
5.05 Greg Samples
They have very competent technicians. They know their stuff.
5.05 Verified Buyer
The customer service is good. It is nice to get someone on the phone to help you find parts.
5.05 Verified Buyer
The parts guys are great to work with. They do an excellent job.
5.05 Neil Trisler
They do a great job!
5.05 Verified Buyer
Nick always does a good job helping me find parts. He is great to work with.
5.05 Verified Buyer
A great company. they do a great job.
5.05 Mark Robinson
Great company with great customer service
5.05 Verified Buyer
The product knowledge of the person helping me get rims was excellent. very good experience.
5.05 J Holman
Great company and every time i need something you have it in stock. I was over billed recently and the next day the problem was fixed.
5.05 Steven
I've been doing business with them for years. They are a great company.
5.05 Verified Buyer
I guess just the fact that in our line of business it's hard to find people who can work on out trucks. Also the location is pretty close to us.
5.05 Verified Buyer
Their parts manager is really good.
5.05 Verified Buyer
They got it done. They got it in and out. It was expensive, but you get what you pay for.
5.05 Verified Buyer
great company
5.05 Verified Buyer
They answered all of my questions and they were honest.
5.05 Verified Buyer
They are quick at getting me parts and very helpful.
5.05 Verified Buyer
They helped me find what I needed and got it to me quickly.
5.05 Verified Buyer
Everyone was friendly and easy to work with.
5.05 Verified Buyer
customer service was great
5.05 Verified Buyer
great company
5.05 Verified Buyer
They're super friendly and they try to help you.
5.05 Verified Buyer
great company
5.05 Verified Buyer
They got my cylinder done the next day.
5.05 Verified Buyer
They haven't let us down yet.
5.05 Verified Buyer
I like the equipment and they seem to have what I need.
5.05 Verified Buyer
I've only used them one time and they had everything I needed.
5.05 Verified Buyer
They jump right on it. They take care of you.
5.05 Verified Buyer
The best thing is their parts people are knowledgeable. They try to get you taken care of.
5.05 Verified Buyer
ease of ordering
5.05 Verified Buyer
ease of ordering
5.05 Verified Buyer
very professional
5.05 Verified Buyer
we have a great relationship for years
5.05 Verified Buyer
timely service
5.05 Verified Buyer
product availability
5.05 Verified Buyer
timely service
5.05 Verified Buyer
They do a great job of welding.
5.05 Verified Buyer
ease in ordering
5.05 Verified Buyer
great customer service
5.05 Verified Buyer
product availability
5.05 Verified Buyer
extremely professional
5.05 Verified Buyer
ease of ordering
5.05 Verified Buyer
They did excellent work.
5.05 Verified Buyer
They did everything well.
5.05 Verified Buyer
very professional
5.05 Verified Buyer
I've know the people there before RPM showed up. I don't know RPM, they just came in and bought the place. The people there do excellent work. As long as they are there, I'll continue to use them.
5.05 Verified Buyer
They have a great staff. They're always able to locate what we need.
5.05 Verified Buyer
They're just close to my house and everyone I've met there is quite friendly.
5.05 Verified Buyer
They go to bat for you.
5.05 Verified Buyer
They treated me well. Everything was good.
5.05 Verified Buyer
They were very straightforward with the pricing. They were very flexible and easy to work with.
5.05 Verified Buyer
They listened, knew what they were talking about, and made things happen immediately.
5.05 Verified Buyer
I work with John. He's very motivated to get you what you need.
5.05 Verified Buyer
They just care about what they do. They're good.
5.05 Verified Buyer
Their equipment was clean and it worked well. They got it to me quickly and the pricing was fair.
5.05 Verified Buyer
Anything their weld shop does is going to be done well. Danny is pretty sharp. He's a godsend for this county.
5.05 Verified Buyer
They got my stuff in a timely fashion. Time is money.
5.05 Verified Buyer
extremely helpful
5.05 Verified Buyer
product Availability
5.05 Verified Buyer
product availability
5.05 Verified Buyer
very knowledgeable
5.05 Verified Buyer
They were knowledgable and courteous
5.05 Verified Buyer
They're very upfront. I didn't have to wait a long time.
5.05 Verified Buyer
I like the professionalism and knowledge.
5.05 Johnny Glover
They were very friendly. They got my machine in quick. They did exactly what they said they were going to do at the price they said they would do it.
5.05 Verified Buyer
Marvelous service. Danny does a really good job. He impressed me.
5.05 Verified Buyer
They really didn't do anything wrong. I had no problems with them.
5.05 Dwayne Kemper
They do really good weld work. They just know what needs to be done. They do top notch work.
5.05 Verified Buyer
ease of ordering
5.05 Jason Dennis
Just everything. They're timely, they have good prices. They're just an overall great business.
5.05 Verified Buyer
I like the ease of doing business with RPM.
5.05 Verified Buyer
Those guys are cool. They've helped me a lot.
5.05 Verified Buyer
They did a quality job.
5.05 Verified Buyer
Anything I've taken to RPM has a quick turnaround on service.
5.05 Verified Buyer
They know what they're doing and I trust them to work on my stuff.
5.05 Verified Buyer
I feel like they work very hard to solve your problem.
5.05 Verified Buyer
They are very knowledgeable and helpful.
5.05 Verified Buyer
They were very easy to work with. They were very helpful and got me the parts quickly. Very good experience.
5.05 Verified Buyer
We good service from them.
5.05 Verified Buyer
They just do what we ask them.
5.05 Verified Buyer
They just get stuff done quick.
5.05 Verified Buyer
I just called and they answered my questions. No hassle and they had parts on hand.
5.05 Verified Buyer
Our sales guy, Brandon, has always been outstanding.
5.05 Rita Padgett
They're very knowledgeable. When we bought our loader they were easy to talk to.
5.05 Verified Buyer
They are good to work with and get us parts quickly.
5.05 Verified Buyer
They communicate well and they have good follow up.
5.05 Verified Buyer
I like the overall knowledge and expertise of the parts guys.
5.05 Verified Buyer
They've done a good job.
5.05 Verified Buyer
They are easy to work with and got me the equipment quickly.
5.05 Verified Buyer
They are very honest and straight forward. Very good experience.
5.05 Verified Buyer
Well they left my parts in a box where I could pick them up. I like doing business with them.
5.05 Verified Buyer
They did everything well. It was a good experience.
5.05 Verified Buyer
They are excellent to work with. They always do good job.
5.05 John Gable
They had exactly what we needed. I thought the price was fair. It was quick and easy.
5.05 Verified Buyer
They explained everything so I could understand and they held true to the quote.
5.05 Scott Combs
They knew exactly what we wanted to do. I couldn't have asked for anything better.
5.05 Verified Buyer
They have the part for my older equipment and the staff is very knowledgeable.
5.05 Verified Buyer
We just like their service. They get us in and out. They know how important it is to us to have our equipment.
5.05 Verified Buyer
They helped me out in the past with my equipment. They sent out a technician and he really did a good job for us so I have been going to RPM ever sinCe.
5.05 Verified Buyer
They're just respectful. They're truthful.
5.05 Verified Buyer
The parts availability is very good and if they don't have it in stock they are quick to get them to me.
5.05 Verified Buyer
The equipment showed up on time and it preformed well. When we did had an issue with the backhoe the were quick to come out and fix it.
5.05 Verified Buyer
They are really welcoming and very personable.
5.05 Verified Buyer
Fred and Brian got the deal done. They gave me a good number from the get go. They didn't monkey around with me.
5.05 Verified Buyer
Brian, my salesman, does an excellent job. This was my first time buying equipment, I plan on buying all my equipment there.
5.05 Kenny Wrede
They do a good job, they really take of us.
5.05 Verified Buyer
Best price and good equipment.
5.05 Verified Buyer
They do a good job and they have the parts we need or are hard to find.
5.05 Verified Buyer
The service guys and the parts guys do good work and are easy to work with.
5.05 Verified Buyer
It's good equipment, nice people to work with, and they get it to me when I need it.
5.05 Ron Sharpee
Everything went smooth and easy. They had the part in stock and they delivered it when they said they would.
5.05 Jack Campagna
They're the best. I'm going to buy another machine from them. Those guys at RPM are great.
5.05 Verified Buyer
Brian, the manager at our local branch, is a people person. He knows the community. He does a good job.
5.05 Verified Buyer
They take care of me. They give me what I need.
5.05 Verified Buyer
They easy to work with. Brandon does a great job. Brandon gets me the equipment quickly and if they don't have it, Brandon will find it for me. The quality of the equipment is always good.
5.05 Verified Buyer
Doug Hartwell is good. He did great. He took extra time to work with our mechanic, to walk him through the equipment.
5.05 Verified Buyer
We've just got a good relationship with them.
5.05 Verified Buyer
I had to get a computer reprogrammed on my machine. I usually do my own service but I couldn't handle that.
5.05 Verified Buyer
They did a great job finding me the part for my excavator. They went all the way to Florida to find it.
5.05 Verified Buyer
The rental staff was very helpful and easy to work with. The machine worked well.
5.05 Verified Buyer
They just got my parts to me, I guess in a timely manner.
5.05 Frank Woods
I had a great experience.
5.05 Verified Buyer
When I call the quickly get me the parts and they are very easy to work with.
5.05 Verified Buyer
This was the first time I used RPM and I ordered the part and it arrived the next morning which was great.
5.05 Verified Buyer
They have very good customer service.
5.05 Verified Buyer
They specialize in case equipment.
5.05 Verified Buyer
Honestly, their location is an 1/8 of a mile from my business.
5.05 Verified Buyer
Jim was very quick to get me the equipment. He even let me demo the the equipment twice which was great. He did a really good job.
5.05 Verified Buyer
This time around pricing, availability and service all went well.
5.05 MIKE
I have done business with RPM for several years, and they have always done a great job.
5.05 Verified Buyer
They just know what I'm looking for.
5.05 Dan Molden
I have had an overall good experience with RPM Machinery. My equipment also works well and there is insurance available through RPM machinery which saves a lot of time.
5.05 Mario Rodriguez
RPM Machinery has great service.
5.05 David Brown
They've had equipment when we needed it.
5.05 Verified Buyer
No answer
5.05 Grace Werlinger
RPM Machinery was easy to work with and we have no complaints with the equipment.
5.05 Verified Buyer
I did it yesterday. Their technicians have always been cordial.
5.05 Verified Buyer
I got screwed by another rental company and Nathan Hubbell saved the day for me. He got me a machine out of the blue.
5.05 Bobby Schlabach
RPM Machinery did not try to upsell anything, and got to the root of our problem with accuracy and efficiency.
5.05 Verified Buyer
I don't know. I'm not giving a speech. They're a 10.
5.05 Travis Massie
RPM Machinery is easy to work with.
5.05 Verified Buyer
The location. They're just a couple of blocks away from my house. It made it easy to rent from them.
5.05 AUSTIN METZGER
RPM Machinery has always helped and prioritized my needs and given me quick service.
5.05 Verified Buyer
Service was fabulous.
5.05 Verified Buyer
Overall ease
5.05 Richard Froehling
They went out of their way to help us. They're extremely helpful, they put the time in to help us.
5.05 Verified Buyer
They took care of me right away.
5.05 Dan Macintosh
Staff interactions, constant communication and expertise were above and beyond.
5.05 Verified Buyer
They were very helpful and personable. They help fine the right parts that I needed.
5.05 Verified Buyer
They know me by name. That means a lot.
5.05 Verified Buyer
Their service and parts have been fine with me. No problems.
5.05 Verified Buyer
They knew what part I needed and transferred it from one store to another so I didn't have to drive so far.
5.05 Verified Buyer
They're personable. I get along with them.
5.05 Joe Bentz
RPM is very easy to deal with. Jim Potruviack at RPM is very responsive.
5.05 Johnny Powell
They did everything I asked they looked the parts up and made sure I had them at the Franklin location. The communication was great and I will be using them again.
5.05 Verified Buyer
They're very good people. They've treated me well.
5.05 Verified Buyer
They're just very personable and professional.
5.05 Verified Buyer
It's very convenient, they're located right across the street.
5.05 Verified Buyer
They did service but had to come back. There was no charge.
5.05 Verified Buyer
They get things quick for us.
5.05 Verified Buyer
My dad worked there for 42 years.
5.05 Verified Buyer
The parts guy was very friendly and helpful.
5.05 Verified Buyer
I bought equipment from them and they've been there to service it.
5.05 Kevin Kenney
RPM Machinery has good availability, and the employees are knowledgeable.
5.05 Brian Smiley
They helped me in every way they could.
5.05 Chad Roush
I appreciate the service RPM Machinery gives me, and the parts employees are great.
5.05 Verified Buyer
As long as the service is good. Everybody is very accommodating.
5.05 Zach Zehner
I have had an overall great experience with RPM Machinery.
5.05 Jerry Collins
RPM Machinery is good to work with, they return phone calls, and they are knowledgeable about the equipment.
5.05 Verified Buyer
Just customer service.
5.05 Verified Buyer
They went above and beyond.
5.05 Verified Buyer
They were easy to deal with, other than the problem with communication.
5.05 Verified Buyer
They know the parts and it's easy enough ordering from them.
5.05 Verified Buyer
They paid very good attention. They got me the equipment as soon possible.
5.05 Tim Whicker
RPM Machinery is easy to work with, I was able to pick up my equipment the next day. The transaction was smooth and easy.
5.05 Verified Buyer
It's them if you're looking for Case parts.
5.05 Scott Cline
They've been real good to work with. They've got a good staff.
5.05 Verified Buyer
Brandon is very easy to work with. He does a good job. He deserves a raise.
5.05 Verified Buyer
Keith does an awesome job. He's above grade on everything. He's a great guy to work with.
5.05 Verified Buyer
The guys are pretty good, pretty good service.
5.05 Verified Buyer
They're just trustworthy.
5.05 Verified Buyer
They just get right to it. They usually have everything I need.
5.05 Verified Buyer
They usually get on anything I have a problem with.
5.05 Tim Schultz
They under promised and they over delivered.
5.05 Verified Buyer
Jim, the sales guy good. Bob, in parts, is good at what he does. They both take time for you.
5.05 Dean Heckathorn
They were very easy to deal with and friendly over the phone. It was a good experience.
5.05 Verified Buyer
They're just extremely responsive. Whether it's a Case or a John Deere, they're always eager to help us.
5.05 TOSHA SWANSON
RPM Machinery is good to do business with.
5.05 Doug Conner
Every time I've dealt with them they've been as cool as cucumbers. They're outstanding.
5.05 Kent B
You get personal service from them.
5.05 Verified Buyer
They just care about what they do.
5.05 Verified Buyer
They've always been pretty fair with any equipment purchases.
5.05 Christi Kretzmeier
RPM Machinery treated us right.
5.05 Al Kirkland
I was very satisfied. Very quick service.
5.05 Verified Buyer
They are easy to work with, the pricing on the equipment was good and it works well, and have recommended them to others.
5.05 Richard Holt
RPM Machinery had courteous service and was the only place who could do this service within 100 miles.
5.05 Gene Clark
You're able to get everything you want when you need it.
5.05 Verified Buyer
It's a good relationship. They've been great.
5.05 Ted Raney
Amanda, the head of rentals is great to work with.
5.05 Justin Pahl
RPM is a good place to go.
5.05 Verified Buyer
I really like them. I know everybody there. I really have to go. I'm really busy.
5.05 Jacob Schoon
Everything was good, professional, and they had the rental already in stock. Always a good experience with them.
5.05 KELLY CROCKETT
Have no issues or complaints, they're just a good company to work with.
5.05 Verified Buyer
The representatives were nice to me and very helpful.
5.05 Chad Baker
We buy all of our equipment from RPM machinery. All of the representatives work really well.
5.05 James Jackson
I like the case equipment, I have had good luck with RPM and I would recommend them.
5.05 Sherrie Clawson
They go the extra mile to find parts. They've always done a good job for us. I work with Jeremy. He's really good.
5.05 Edward Hardacre
RPM Machinery has good quality and it is a great place to do business.
5.05 Jerry Barker
The service program is what I like the most.
5.05 Verified Buyer
RPM was responsive and worked with my schedule on short notice. They did everything they said they would.
5.05 Verified Buyer
RPM is available, they are knowledgeable and get the parts I need.
5.05 Lori Pritchett
It's easy to work with them, they have parts in stock, and we have no complaints.
5.05 Verified Buyer
I had no problems with RPM Machinery.
5.05 DON LOOKABILL
We've always used them, for about 20 plus years. We've always had a good relationship.
5.05 Verified Buyer
Worked like new and it worked great.
5.05 John Harley
It was a good experience working with them and would definitely recommend them to others.
5.05 Verified Buyer
I have worked with them for over 40 years and they are always very helpful with everything from parts to service.
5.05 Thomas Bray
Josh from RPM is great to work with. He found the parts I was looking for.
5.05 Verified Buyer
I have worked with RPM for over 25 years and they always do a good job.
5.05 Verified Buyer
They are well coordinated and easy to work with.
5.05 Jason Dennis
They are easy to get along with and go above and beyond. I feel very comfortable going to RPM for parts.
5.05 Bart
RPM Machinery is easy to work with. We like them overall.
5.05 Verified Buyer
Everything was great with the rental, it worked properly.
5.05 Vic Lilly
RPM Machinery has helped me a lot. Jeremy from RPM is good to work with.
5.05 Chris Barten
I like the overall customer service. They treat you like you are one of them.
5.05 Don Snyder
RPM Machinery came out and got the job done.
5.05 Verified Buyer
The experience with them is always good and I have no complaints or issues.
5.05 Verified Buyer
Still waiting on an email but the parts I did receive was good.
5.05 Verified Buyer
This was my first time using RPM. I am a small company but they treated me with the same respect as anyone else. They did a good job.
5.05 Verified Buyer
The appearance was great and so was delivery.
5.05 Brandon Meyer
Working with RPM machinery is the best experience.
5.05 Alan Thompson
The service was great. No issues.
5.05 Verified Buyer
There isn't a lot of people who have new holland equipment
5.05 SCOTT TILDEN
We never have problems with them, they have the parts in stock and they get them to us quickly. It's easy to work with them and it's always a good experience.
5.05 Cindy Shaw
They usually have the parts in stock, they get them to us quickly, it's easy to work with them and they are helpful and resourceful.
5.05 Verified Buyer
It was great they take good care of me
5.05 Verified Buyer
It was good
5.05 Verified Buyer
It was all great
5.05 Pat
They easy to do business with and they were friendly and professional.
5.05 Jamie Renner
No issues
5.05 Verified Buyer
It was great
5.05 Donald Robinson
Never any issues
5.05 Verified Buyer
I really don't have any complaints. The entire purchase went well.
5.05 J Sexton
pricing was competitive, and staff was helpful.
5.05 Verified Buyer
No complaints. They did a good job.
5.05 Clayton Morgan
The staff is awesome. They do a excellent job.
5.05 Verified Buyer
Nothing, everything went well.
5.05 Frank
No issues whatsoever we had the service guy from RPM come out and do some work for us and overall I would say RPM did a good job for us.
5.05 Dalton Gates
I'm satisfied
5.05 Verified Buyer
Very helpful, made some changes,
5.05 Gary Christie
They are more off road equipment and right next door to me. Everything is all good.
5.05 Steve Holiday
they went an extra step to make sure I got the rental.
5.05 Thomas Gottschalk
They responded quickly, and very professional.
5.05 RICK MARSHALL
I went to pick the equipment up and everything was pretty good with it.
5.05 Verified Buyer
The fuel pump worked well.
5.05 Dennis HENSON
Never any issues
5.05 Joe Hart
They've always treated me good, you've got a good store manager in Lafayette, Brian.
5.05 Verified Buyer
We had no issues. It was nice service.
5.05 Verified Buyer
Parts were ready when needed and pick up was easy.
5.05 Kristian Gaerte
They have competitive prices and the sales team were really helpful.
5.05 Jeff Hutchison
Everything worked out great. No issues.
5.05 Verified Buyer
It was all good
5.05 Jim Silvers
Had a wonderful experience with them, there were no hidden fees and they had the machine when delivered when they said it would. They were great.
5.05 Verified Buyer
I think they have new modern up to date equipment. Their flexibility to work with our schedule is awesome as well.
5.05 Verified Buyer
It was good
5.05 LINDSAY EBEY
RPM Machinery is really good. Those guys always show up on time and ordering doesn't take long.
5.05 Verified Buyer
there were no problems with the parts or ordering process.
5.05 Verified Buyer
Good pricing and they worked really well with me
5.05 Amos Wickey
They provided great customer service and the parts worked as expected.
5.05 Verified Buyer
The salesman was fantastic and everything was great!
5.05 Steve Douglas
I like the parts and the way they do business.
5.05 Chris Worland
Everything worked as expected. I have no complaints.
5.05 Verified Buyer
As far as I know everything seems to be good. The invoices are always accurate.
5.05 Verified Buyer
I have no complaints.
5.05 Sam
They handled everything very well and was very professional.
5.05 Verified Buyer
Have used them for years and have no complaints.
5.05 Verified Buyer
They're always willing to go the extra mile to help, never had issues.
5.05 Verified Buyer
Knowledge of the machinery.
5.05 Brett Halsema
Quick, easy, and on time.
5.05 Verified Buyer
They took real good care of us
5.05 Verified Buyer
They do a good job, have no complaints.
5.05 Jerry Seymour
The guys there are great and very helpful and the equipment worked out just fine.
5.05 MARVIN WOOLWINE
They had what we where looking for in equipment and I use them all the time.
5.05 David Goins
The guys at Franklin were great. They took real good care of me.
5.05 Verified Buyer
I usually get my parts from RPM Machinery with no issues.
5.05 Verified Buyer
Everyone was really great. Everyone that I worked with helped me get the parts and service I needed.
5.05 Verified Buyer
I have been working with them for 20 years.
5.05 Verified Buyer
Everything went fine
5.05 Stephanie Brainard
We have worked with them for a long time. They are a good company to work with.
5.05 Dennis Ramer
This was our second new equipment purchase with RPM. The equipment selection was very good . The salesman was on time and very reliable. Overall, they did what they said and it was an overall good experience.
5.05 Jobie
no complaints
5.05 Verified Buyer
Everything went good
5.05 Dennis Baldwin
the machine i ordered parts for is old so i wouldn't expect them to have it. This last order was a little lengthy. But they are close to me and my son works for them now.
5.05 Jerry Ennis
Have no complaints, they have parts in stock and the guys there are great.
5.05 STEVE COMPTON
They've been servicing our equipment for years and have no complaints.
5.05 Verified Buyer
no complaints
5.05 RONNIE
the parts worked good and were available when I needed them
5.05 Matt Viehe
they are great
5.05 Linda Martin
They have knowledge of the equipment
5.05 Fred Hamilton
They got what was wrong with my tractor fixed. They're good people and, overall, it's a good place.
5.05 Ben Anderson
Highly recommend them. Great staff. Brian Gick and Kent Evans took good care of us. I appreciate the relationship.
5.05 Verified Buyer
They respond well. If they say they're going to have someone there, they have someone there.
5.05 Verified Buyer
They are very friendly and they have the parts I need.
5.05 Verified Buyer
They just do good work and they're very friendly.
5.05 Verified Buyer
We've struggled for a while, but they've really turned things around.
5.05 Verified Buyer
All the people I dealt with were very nice and Knowledgeable.
5.05 MICAH MARSH
They fixed my machine. That's awesome.
5.05 Rhonda Ousley
They're there we need them. They get the parts, and we're back up in no time.
5.05 RACHEL STEPHENS
They're very personable. Dustin, Jim, and Amanda are very in touch with our needs.
5.05 Dave
I just call and it's done. They take pretty good care of us.
5.05 Verified Buyer
They are about the only dealer around who has the parts we need.
5.05 Verified Buyer
They're just easy to work with and very knowledgeable
5.05 Merlyn H. Cox
They have followed through. They've been accessible and communicated well.
5.05 Tom Uhrick
They take care of us, the parts guys are great.
5.05 Verified Buyer
They're just easy to get a hold of,I guess you could say reliable.
5.05 Verified Buyer
They always have treated well over the 40 yrs we have done business with RPM.
5.05 Verified Buyer
They've never messed up an order. Just good people all around.
5.05 Verified Buyer
They answer the phone quickly when we call them. We'll definitely use them again.
5.05 Verified Buyer
They are the best equipment dealer I've ever dealt with. Rick, my salesman, is excellent. Top notch.
5.05 Verified Buyer
Their equipment is always top notch and clean.
5.05 Verified Buyer
The equipment works as it should, the guys where very professional. It was a good experience.
5.05 Verified Buyer
Use there services a lot and have no issues or complaints.
5.05 Verified Buyer
Everything they do is great and easy to work with them.
5.05 Verified Buyer
They help me keep a 42 year old backhoe in operation. I've go nothing but good things to say about them.
5.05 Verified Buyer
They never gave many any issues. They've been good to work with.
5.05 Verified Buyer
Ease of doing business and professionalism.
5.05 Verified Buyer
They did their job as expected.
5.05 Verified Buyer
They parts department is great they usually have the parts in stock and we get them delivered on time.
5.05 Verified Buyer
Always a good experience with them.
5.05 Verified Buyer
went and picked it up. everything was all good
5.05 Verified Buyer
They answer the phone quickly. They're generous and respectful. They got someone out here quickly, I think within the hour.
5.05 Verified Buyer
They were convenient, they were close, they were timely. They came in on budget and on time.
5.05 Verified Buyer
I've always got a good response with them.
5.05 Verified Buyer
Up until now I didn't have to answer any surveys.
5.05 Verified Buyer
Have used them for years and always a good experience.
5.05 Verified Buyer
They do good service work on our equipment.
5.05 Verified Buyer
Have recommended them and have no issues or problems.
5.05 Verified Buyer
It was good experience and have very little complaints.
5.05 Verified Buyer
Everything was good they did a good job
5.05 Verified Buyer
They do a great job, and they sales people are very helpful and professional.
5.05 Verified Buyer
Very pleased with them have been renting there equipment for the past year. No complaints.
5.05 Verified Buyer
Have no issues with them, easy to work with and they have the parts.
5.05 Verified Buyer
The guy I talked to was very knowledgeable. I was very satisfied. This was my first experience with them but I will use them again if I need anything.
5.05 Verified Buyer
They're very good. Never had any bad dealings them.
5.05 Verified Buyer
They do really good work and they're easy to work with
5.05 Verified Buyer
I've dealt with them for years. They're easy to get along with. I like them much better than those folks at John Deere.
5.05 Verified Buyer
Have used them for years and have no complaints about them.
5.05 Verified Buyer
From my experience, I've been in business for 46 years, they bent over backwards to get my backhoe fixed. They went above and beyond. They're tops. They're awesome.
5.05 Verified Buyer
You just covered all the bases. I just call Mike and he gets me my parts. He does a good job.
5.05 Verified Buyer
Have recommended them to others. Have used them for a while usually have what we need in stock.
5.05 Verified Buyer
Keith is awesome" Great service
5.05 Verified Buyer
They keep me up to date on my parts.
5.05 Verified Buyer
Rented a dozer and everything was great and went smoothly
5.05 Verified Buyer
They've repaired my equipment. Anything I've ever need from them they've done.
5.05 Verified Buyer
Every time I call they know who I am. They're great. They're always very helpful.
5.05 Verified Buyer
They are very professional and very knowledgeable.
5.05 Verified Buyer
They're just good guys who know what they are doing.
5.05 Verified Buyer
They have very helpful service.
5.05 Verified Buyer
They're knowledgeable on their parts and it doesn't take them long. Some Case dealers don't do a good job. They do a good job.
5.05 Verified Buyer
The sales staff came out and made personal contact with us.
5.05 Verified Buyer
They responded with the service I needed. I was pleased with how it went.
5.05 Verified Buyer
Everybody was very up front about everything. I'm very satisfied." "We haven't picked up the machine yet.
5.05 Verified Buyer
Just great across the board. Everything was perfect.
5.05 Verified Buyer
They were good guys. I'll go to them again.
5.05 Verified Buyer
They're just pretty prompt. They've always been good, every time I've called them.
5.05 Verified Buyer
It's the people. It's all about the people. They're courteous and have good follow up.
5.05 Verified Buyer
The best part is that they are very knowledgeable. You know your talking to someone who knows the parts and not some high school kid.
5.05 Verified Buyer
quick, got everything fixed
5.05 Verified Buyer
I like their professional ability and that they have the parts I need.
5.05 Verified Buyer
They're very accommodating. Everything seemed to go well.
5.05 Verified Buyer
I'm completely satisfied.
5.05 Verified Buyer
The place I went to in Lafayette felt like a mom and pop operation. It felt like they would do anything for you.
5.05 Verified Buyer
They are very responsive and helpful. The pricing is good and the technicians are very knowledgeable.
5.05 Verified Buyer
The parts guy was very knowledgeable an RPM's parts availability is very good.
5.05 Verified Buyer
They did a good job at fixing my machine.
5.05 Verified Buyer
They are responsive and very knowledgeable.
5.05 Verified Buyer
I like their prices. Their staff is very polite and knowledgeable.
5.05 Verified Buyer
They answer a question when you ask it directly, they don't horse around.
5.05 Verified Buyer
It was easy to order parts and I got them the next day.
5.05 Verified Buyer
The parts guy was very knowledge and RPM has good availability of parts.
5.05 Verified Buyer
I've done business with them for years.
5.05 Verified Buyer
They're the only Case dealer in the area, so we rely on them.
5.05 Verified Buyer
They did a really good job. They were very prompt.
5.05 Verified Buyer
They came to my location to perform the service which made it easy on me
5.05 Verified Buyer
They guy at part depart are very helpful. Orders a ordered easily and usually receive the parts the next day.
5.05 Verified Buyer
They are very friendly and the get me the parts quickly.
5.05 Verified Buyer
Rick Harrison is my sales guy. When I call him he jumps on it right away. Rick has been outstanding. He's done a great job.
5.05 Verified Buyer
Vince is a good guy to work with. He is very responsive and is very accommodating. Close They are local and I like working with local companies.
5.05 Verified Buyer
rpm is phenomenal! we've never had any issues with them.
5.05 Verified Buyer
They get the parts that I need they do good service work and I never had a problem with them.
5.05 Verified Buyer
They have the parts we need in stock and they're easy to work with.
5.05 Verified Buyer
They were very nice and very knowledgeable.
5.05 Verified Buyer
ITvery fast
5.05 Verified Buyer
The equipment worked fine it was easy to work with them.
5.05 Verified Buyer
I use them all the time and have had nothing but good experiences with them.
5.05 Verified Buyer
They do good service work, they are dependable and easy to work with.
5.05 Verified Buyer
Everything is fine and they do a good job.
5.05 Verified Buyer
They have the parts that we need and they make sure I'm taking care of.
5.05 Verified Buyer
They are easy to work with and they have the parts that I need and use.
5.05 Verified Buyer
Everything worked out fine, the order the parts for us and they where here when they said they would
5.05 Verified Buyer
Everything was great and they're easy to work with and I recommended them a lot.
5.05 Verified Buyer
Have no issue, they had what we needed and we use them all the time.
5.05 Verified Buyer
the piece of equipment worked great. Wish I was able to afford to buy it
5.05 Verified Buyer
Got right to me and got it fixed" Always been prompt
5.05 Verified Buyer
I got the parts the next day. The prices were very comparable because I have been searching for those parts for some time now.
5.05 Verified Buyer
The person who was working with me was super great. I can't remember his name.
5.05 Verified Buyer
I liked the service, the equipment, and the staff. They were on time and they charged exactly what they said they would.
5.05 Verified Buyer
They are very service oriented. Good experience.
5.05 Verified Buyer
They are close and they always have the parts I need in stock.
5.05 Verified Buyer
They are close and the do a great job. They are always very helpful. Every time I have purchased there its been a good experience.
5.05 Verified Buyer
Would definitely recommend them. They are very thorough with there work.
5.05 Verified Buyer
I always recommend them to others. They have a great staff and we have a good working relationship.
5.05 Verified Buyer
I order my parts on-line and it is very easy to look up and order parts.
5.05 Verified Buyer
They delivery time was perfect and the pick up went without a hitch. Very good experience and I will rent from them again.
5.05 Verified Buyer
Have no issues a they have a great group of people. Always professional.
5.05 Verified Buyer
The parts guy was very helpful getting me the seal kit I needed.
5.05 Verified Buyer
They've always had the equipment we need and their prices are fair.
5.05 Verified Buyer
Have used them for years, and they have a wide variety of parts.
5.05 Verified Buyer
If we weren't 100% satisfied with them, we wouldn't do business with them.
5.05 Verified Buyer
They just always have good service.
5.05 Verified Buyer
I do all the time. It's all good, they're easy to get along with.
5.05 Verified Buyer
I like their quick response and they're easy to work with.
5.05 Verified Buyer
They had the parts that I needed.
5.05 Verified Buyer
What they said is how it was. No hidden fees. It was legit.
5.05 Verified Buyer
They go the extra length to make sure you got the right part.
5.05 Verified Buyer
It was just the ease of talking to the sales team. They were friendly.
5.05 Verified Buyer
They get them in quick. They're prompt.
5.05 Verified Buyer
Great follow up, convenience, and knowledge of the product.
5.05 Verified Buyer
I worked with Brandon. Brandon was on it. Personally, I give him all fives. He hooked us up. Every time I called, he was there.
5.05 Verified Buyer
Whenever anythings been done, its been done in a timely manner.
5.05 Verified Buyer
The salesperson was very knowable and friendly.
5.05 Verified Buyer
Everything they told me was correct and honest.
5.05 Verified Buyer
I like their people. They're very friendly, they care about you. RPM has a small town feel.
5.05 Verified Buyer
They're easy to work with.
5.05 Verified Buyer
It just seems they've always got the parts I need.
5.05 Verified Buyer
They're close and they've had parts when we needed them.
5.05 Verified Buyer
They're pretty good people up there.
5.05 Verified Buyer
I like the availability of the parts we need.
5.05 Verified Buyer
Everything about it was a great experience and I would recommend them to others. Service was outstanding.
5.05 Verified Buyer
Very happy with them never had any issues or problems. I recommended to others all the time.
5.05 Verified Buyer
Haven't gotten any complaints and they're easy to work with.
5.05 Verified Buyer
they were able to give me the part I needed when I needed it.
5.05 Verified Buyer
they were very professional.
5.05 Verified Buyer
The parts worked very well
5.05 Verified Buyer
the pricing is good
5.05 Verified Buyer
That's the only place I go. They get anything I need and it's a good group of guys there. I like working with them.
5.05 Verified Buyer
They know their stuff. My grandfather has been buying Case equipment from RPM since the eighties.
4.55 Christi Kretzmeier
I like going to RPM because the guy are nice and good to work with.
4.55 Verified Buyer
They're good folks. I can call them and they do their best to get us going.
4.55 Verified Buyer
They had the parts ready for me. I was in and out in about 2 minutes. It was very convenient.
4.55 Verified Buyer
They have good detail on their invoices.
4.55 Bill
A great company with a great rental staff.
4.55 Ben Disbro
Good pricing and friendly staff.
4.55 Verified Buyer
They did everything that I asked.
4.55 Verified Buyer
I guess they got me what I ordered, it just took a long time to get here.
4.55 Verified Buyer
They're straightforward and honest.
4.55 Verified Buyer
They did what they said they would do.
4.55 Mike Beale
They just made it easy.
4.55 Verified Buyer
Rick Harrison, the salesman I've worked with, he's been great.
4.55 Verified Buyer
product availability
4.55 Verified Buyer
extremely helpful
4.55 Verified Buyer
great customer service
4.55 Verified Buyer
It's just the availability they seem to offer.
4.55 Verified Buyer
The customer service is amazing! They do a great job.
4.55 Verified Buyer
They seem to always keep their schedule well. Time is of the essence for the state.
4.55 Verified Buyer
They have always treated good and the staff is very helpful.
4.55 Verified Buyer
I go to RPM for rentals which has been good and they are the only CASE dealer near by when we need part.
4.55 Verified Buyer
We've had a good working relationship. They're happy to answer questions over the phone.
4.55 Verified Buyer
Brandon is a straight shooter.
4.55 Verified Buyer
They have the equipment I need in stock.
4.55 Dave Hopper
RPM Machinery has great, fast service that is top-notch. Our salesman, Rick Harris is great.
4.55 Verified Buyer
They are quick to respond quick to my parts request. They get back to me as quick as they can
4.55 Verified Buyer
They helped with my problem.
4.55 Verified Buyer
They have very good customer service.
4.55 Verified Buyer
They are easy to work with.
4.55 Verified Buyer
They were fast.
4.55 Verified Buyer
The parts department is very knowledgeable.
4.55 Verified Buyer
They are helpful and easy to work with.
4.55 Verified Buyer
Good personnel, treat customers right
4.55 Verified Buyer
Great rapport with the staff.
4.55 Verified Buyer
RPM Machinery does good work, but they will not approve me for an in-house charge account.
4.55 Sam King
They had the equipment in stock, they were professional and easy to work with, and the equipment worked as expected.
4.55 Brian Fisher
RPM is the only machinery dealer around and Jerry was great to deal with.
4.55 DANISHA MARABLE
The parts guys are always very nice and they're knowledgeable. They're easy to work with.
4.55 Verified Buyer
They did their job.
4.55 Bill Keegan
It is very easy to order the parts and they are available. RPM has quality parts. John from the Franklin branch is very intelligent.
4.55 Verified Buyer
There is always a little room for improvement
4.55 Verified Buyer
They do good work and it's always a good experience.
4.55 Verified Buyer
They were very helpful, informative and responsive.
4.55 Phillip Issacs
They had the equipment in stock, the price was reasonable, and have no issues with them.
4.55 Brad Beckham
It was super easy, and there was good communication.
4.55 Verified Buyer
I've never had any issues with RPM machinery.
4.55 CHRI CULY
RPM machinery is easy to deal with and we have used them for years.
4.55 Verified Buyer
Everything went okay
4.55 Chuck Held
They do a fantastic job, we communicated well and over easy to work with.
4.55 Brian
Never really any issues except the invoices sometimes, you guys are pretty good at answering the phones and have even answered my questions.
4.55 Verified Buyer
I thought you did a good job, equipment's priced on the high end of what I can tolerate.
4.55 Verified Buyer
It was good
4.55 Paul
Their customer service is great. Rick takes care of me all the time.
4.55 Norm Johnson
The machine wasn't working properly at first but now it's good.
4.55 Joe Marconi
They give good discounts.
4.55 Verified Buyer
I didn't place the order so I can't say how pricing and the ease of ordering went but I will say that the parts worked out great.
4.55 Verified Buyer
Easy to communicate with quick response.
4.55 Verified Buyer
everything went okay
4.55 Verified Buyer
They try and get things I need in timely manner.
4.55 Verified Buyer
They take care of me.
4.55 BUD HUDSON
They've always been real good about giving us quotes. They've gone above and beyond for us.
4.55 Verified Buyer
I've never had a problem with them finding parts. And they're good at drop shipping to me.
4.55 Verified Buyer
They usually have the parts in stock, easy to work with them.
4.55 Verified Buyer
They are very easy to work with and are nearby.
4.55 Verified Buyer
Have been using them for years, usually have what we need in stock and it's easy to order parts from them and they go beyond to make sure we are happy.
4.55 Verified Buyer
Easy to work with them have no complaints.
4.55 Verified Buyer
They provide good service for the brand of machine we have.
4.55 Verified Buyer
Was a good experience have no complaints.
4.55 Verified Buyer
They do a great job and have no issues or complaints
4.55 Verified Buyer
They are easy to work with, haven't had any issues with them.
4.55 Verified Buyer
Everything worked out very good and I passed this information on to the sales Rep. His name is Steve.
4.55 Verified Buyer
they don't usually have the parts available but the personnel and the ease of ordering is good
4.55 Verified Buyer
The response time was very fast.
4.55 Verified Buyer
They really sought out what we were looking for. I liked that they let us try out different models before we purchased.
4.55 Verified Buyer
They've always been great help over the years.
4.55 Verified Buyer
They found and fixed the problem. They were the 3rd place I took it to but they were the only one's to find the problem and fix it.
4.55 Verified Buyer
I like the service and the information they give me.
4.55 Verified Buyer
They did a good job with our trade-in and had the most competitive Bid.
4.55 Verified Buyer
They answer the phone.
4.55 Verified Buyer
I appreciated the sales guy, Vince. He was very knowledgeable." "I liked buying from a Case dealer. I know I would have support if there were any problems.
4.55 Verified Buyer
Limited with CASE equipment
4.55 Verified Buyer
I have no problems with RPM. They do what they say.
4.55 Verified Buyer
Easy to work with them, found bucket quick
4.55 Verified Buyer
Everything always works out good and we have a great working relationship.
4.55 Verified Buyer
They're really knowledgeable and help me a lot with ordering parts and stuff that I need.
4.55 Verified Buyer
We've had nothing but good experiences with them.
4.55 Verified Buyer
They came in and got to it in a timely manner.
4.55 Verified Buyer
They respond quickly when we need service and give us pointers and ideas when something goes wrong.
4.55 Verified Buyer
They got what I needed. We worked through some things. They're good guys.
4.55 Verified Buyer
They always gave me the right parts and they've always been accommodating.
4.05 Verified Buyer
The service manager was responsive to my calls.
4.05 Verified Buyer
They're usually there to answer the phone. I don't have to fight with a machine. They've been friendly. Jacob has been a stand up guy. He's been very helpful.
4.05 Verified Buyer
They get back to me if they need to,they seem to be knowledgeable.
4.05 Verified Buyer
Jeremy Louis and Dustin Stalling are excellent. They're always on it. They're 90% of the reason I do business with RPM.
4.05 Verified Buyer
They come out on a timely fashion, doing what they can do.
4.05 Verified Buyer
I'm not mechanically inclined, they were able to get me exactly what I needed.
4.05 Verified Buyer
They're just easy to get on the phone.
4.05 Verified Buyer
They've taken care of everything I've needed and looked things up.
4.05 Verified Buyer
When we have an emergency RPM doesn't view it as an emergency an the call back is very long
4.05 Verified Buyer
We've owned Case equipment forever and we've built a relationship with them.
4.05 Verified Buyer
I liked how quickly I got the machine.
4.05 Verified Buyer
The salesman was receptive, it was a good experience.
4.05 Verified Buyer
They pretty much went out of their way to do research for us. They're pretty thorough.
4.05 Verified Buyer
They get things handled. They go above and beyond. I've had good experiences with them.
4.05 Verified Buyer
very competent
4.05 Verified Buyer
Generally, they're easy to deal with.
4.05 Verified Buyer
We've always gotten what we've ordered. It's there when they say it's going to be there.
4.05 Verified Buyer
They're pretty knowledgeable and they usually have what we need.
4.05 Verified Buyer
They're really honest about everything. They're very upfront and clear.
4.05 Verified Buyer
They had the model I was looking for and they were good to work with.
4.05 Verified Buyer
They fixed the machine.
4.05 Verified Buyer
They're a damn good company.
4.05 Verified Buyer
They fixed some issues that hadn't been fixed previously, this was the 3rd trip to their service department.
4.05 Verified Buyer
They haven't done anything exceptional. They have the parts.
4.05 Verified Buyer
The parts guy were great to work with. They are very easy to work with.
4.05 Verified Buyer
They took time to ask me questions, I wasn't just another number.
4.05 Verified Buyer
They where they only ones giving me the attention I needed as a new company.
4.05 Verified Buyer
If they don't have what I need, they find it or give me an alternative.
4.05 Verified Buyer
They were pretty quick. Everybody knows time is money.
4.05 Verified Buyer
They were very nice and friendly.
4.05 Verified Buyer
They always available to help me find parts.
4.05 Verified Buyer
They had what I needed.
4.05 Gavin Shiery
Jeremy and Dustin from RPM Machinery are great and treat me very well.
4.05 Jeanne White
They're quick to help out, quick to get service done. They know our machine.
4.05 Verified Buyer
They're responsive and fixed the problem. That's why I pay them.
4.05 Adam Knutsen
They had the equipment I need and it worked just fine, and the customer service was good.
4.05 Verified Buyer
I have Case machines, they seem to know what they're doing.
4.05 Dustin Cronk
I like their availability. They're there when I need them. It doesn't matter if it's a weekend, someone's always there to answer my questions.
4.05 Verified Buyer
Just the communication.
4.05 Joseph Austin
They were really prompt. They were on schedule. It was clean, professional, and quick.
4.05 Verified Buyer
You call, they come. It's good.
4.05 Verified Buyer
I think it is nice, but I am not sure if others would take the recommendation.
4.05 Verified Buyer
No answer
4.05 CINDY JONES
I like their response time. They always return your calls and they always follow up.
4.05 Verified Buyer
Dave Baker in parts has been excellent.
4.05 Verified Buyer
They have good product brands and they are reliable.
4.05 Verified Buyer
They've just helped me out whenever I needed it.
4.05 Troy Maupin
They are professional and friendly, they make sure that they get us what we need.
4.05 Ira Goldfarb
No issues.
4.05 Verified Buyer
They are great people to work with.
4.05 Kip McNally
They do good service work and the guys know what they're doing. It was a good experience.
4.05 Verified Buyer
very helpful staff.
4.05 Verified Buyer
Depends on location
4.05 Brook Patterson
Overall, we do fine with them. It is usually pretty smooth with RPM machinery.
4.05 Justin Schwieterman
They great availability and they are very close.
4.05 Verified Buyer
They do not have great service for equipment overall.
4.05 Josiah Hunt
don't really have any complaints as far as the performance. It just wasn't the machine for me
4.05 Verified Buyer
They did a good job, but at first it was kind of rocky but we figured it out together and the problem was resolved quickly.
4.05 Verified Buyer
Got someone else's invoice else invoice and never received mine
4.05 Verified Buyer
I was able to get the machine when I really needed it. It made my business easier.
4.05 Verified Buyer
I have questions and I can speak directly to the service manager for answers.
4.05 Verified Buyer
I've done business with them for years. Good service.
4.05 Verified Buyer
They're nice and helpful.
4.05 Verified Buyer
They were able to get us in when we needed it.
4.05 Verified Buyer
They do good work on our machines.
4.05 Verified Buyer
They're easy to work with and they sold me what I wanted.
4.05 Verified Buyer
They deliver the parts to you right away.
4.05 Verified Buyer
Working with Dave Baker on parts is always a plus.
4.05 Verified Buyer
For us going back and forth, they are good to deal with. They're also a customer of ours.
4.05 Verified Buyer
I like their service.
4.05 Verified Buyer
They work with us on the scheduling of repairs. They are also very knowledgeable and work well with us in the shop.
4.05 Verified Buyer
They fixed the problem. It's working.
4.05 Verified Buyer
I broke a piece off of my trailer when I went to pick up my machine. Those guys fixed it, welded the piece back on. They didn't have to do it, but they did. I thought that was great.
4.05 Verified Buyer
I don't buy many parts. I don't buy parts often. I'm not in construction, I'm a farmer. They have the parts.
4.05 Verified Buyer
They communicated with me well.
4.05 Verified Buyer
Franklin branch - Very helpful "over the top helpful
4.05 Verified Buyer
Everybody was knowledgeable, everybody knew what was going on.
4.05 Verified Buyer
They are the only Case dealer in the area that has the parts I need.
4.05 Verified Buyer
They had to come out twice. I knew what was wrong, there was a blockage in the fuel tank of my TC45D loader. The technician ignored what I said, did a quick repair and the machine went down again shortly after his on site visit. "I called RPM again and again. I left messages, but they were ignored. I finally got through, they sent out a tech and the problem was exactly what I had told the first tech. I ended up having to pay for both service visits.
4.05 Verified Buyer
They took care of my problem.
4.05 Verified Buyer
They seem to know what they were doing.
3.55 Verified Buyer
Management is no the best but the parts personnel is great. Te only one that knows what he is doing is Dave.
3.55 Verified Buyer
They were timely with responses to me.
3.55 Verified Buyer
They're just local and I try to stay local.
3.55 Verified Buyer
They just got it in and out when I needed it.
3.55 Verified Buyer
They show up on time and do good work.
3.55 Verified Buyer
The weather was bad and the technician got the job done. it was a good experience.
3.55 Verified Buyer
I really don't have that much experience with them.
3.55 Verified Buyer
I have to use them. They have a contract with us.
3.55 Nate Rosswurm
I get parts from RPM and haven't had any issues with them.
3.55 Verified Buyer
The choice is limited when it comes to people who can work with Case backhoes.
3.55 Verified Buyer
They were great at sales. My initial salesman, Rick Harrison, has been fantastic.
3.55 Verified Buyer
They good guys to deal with when buying parts.
3.55 Verified Buyer
They've got the parts, that's the main thing.
3.55 Verified Buyer
To make up for sending the wrong part they shipped the hydraulic hose directly to me for no charge. I liked that.
3.55 Verified Buyer
They just had the part, the only ones within 100 miles that had it.
3.55 Verified Buyer
They have the parts for our backhoe, which is surprising because it's pretty old.
3.05 Verified Buyer
The parts were not available and had to wait 4 weeks, which push me back in doing a job.
3.05 Verified Buyer
It's because of their prices.
3.05 Verified Buyer
RPM is too expensive and not responsive enough to their customers. They also did not tell me that it would cost more money if I paid with a credit card.
3.05 Verified Buyer
They did warranty work on a new TR 310 skid steer. They installed a new fuel injector pump." "A day and a half later, it wouldn't work. They came out, picked up the machine. They brought it back and charged us $1,500." "They said the problem was a cut wire and that it wasn't covered under the warranty. How could that be? They are the only ones who have been in the engine compartment. How do I know they didn't cut the wire while servicing the machine?" "I'm still waiting for response. I haven't heard back from them since December.
3.05 Verified Buyer
Their service techs need more training.
2.55 Verified Buyer
It's very difficult to get a timely response from RPM.
2.55 Verified Buyer
When I got it the radiator had holes in it. It was not mentioned when I bought it. It only ran for 5 minutes before it over heated. It needs to be fixed.
2.55 Verified Buyer
The machine wasn't fixed when I got it back. It required further repairs.
2.55 Verified Buyer
I gave it a 5 for the lack of knowledge the technician had of the machine. I had to help the technician trouble shoot the problem and It still took him an 8 hour day to fix the problem. Took four times longer than it should have.
2.55 Verified Buyer
I told the guy what I needed and they sent me equipment that would not do the job. They had to send out a different piece of equipment later. Expertise is where they fell down.
2.55 Verified Buyer
I rented a Case 850 and the blade broke. They said they didn't have another machine to replace it. I lost about $4,500 worth of business and all they did was take about $75 off the rental charge." "I worked with Brandon. He's a good guy who did everything he could but no one else seemed to care.
2.55 Verified Buyer
They didn't fix what needed to be fixed on the machine. I told them what needed to be fix and it wasn't .
2.05 Verified Buyer
I was very dissatisfied. I was charged for 8 hours for what amounted to about 4 1/2 hours of work." "Also, they've changed their billing practices. Last year I was able to pay with a check. This year I was told they wouldn't accept a check and asked me to pay with a debit card. When I explained I didn't have a debit card and then had to use my credit card I was hit with a $35 service fee.
2.05 Verified Buyer
The equipment arrived late, it broke down, and they weren't able to get anyone on site to fix it for 10 hours.
2.05 Verified Buyer
The service was not completed properly. The machine broke in a different way once I received my piece of equipment back from service.
2.05 Verified Buyer
They don't know much about their equipment and don't do work in a timely. They charge for researching about the equipment instead of doing work.
2.05 Verified Buyer
Prices are too high
1.55 Verified Buyer
They said they were going to get back to me and they didn't. After two weeks, I had to call them." "They hit me with a massive charge for an hourly fee. Tire repair was excessively costly.
1.55 Verified Buyer
gave me a rebuilt engine and not a new one
1.05 Verified Buyer
It didn't go well. I didn't get a response. They told me they would get back to me in 48 hours but I didn't hear from them. I had to reach out to them about a week later. I felt like I was given the run around and ended up taking the equipment somewhere else.
1.05 Verified Buyer
They are extremely unorganized. I'd say they are very slow to respond to non-responsive.
0.55 Verified Buyer
There is always something wrong with the rentals that end up being too expensive.
0.55 Richard Stead
The service manager, Jessie, was nice to sit there and listen to me and try to take the bill down some.
0.55 Verified Buyer
I'm not sure what the issue is with them but I am not happy.
0.55 Verified Buyer
The prices were too high. That was my biggest issue. It was crazy.
0.05 Verified Buyer
It was scheduled to take 2 days and be $4000. It took 4 months and $12,000. There was no communication about the problems. I had to call them to get updates.
0.05 Verified Buyer
I am not going to get into a long discussion about this one.
0.05 Verified Buyer
He charged me 1300$ to sit in his truck and research the problem. Brought it down to 800 but he was in his car for 4 hours
0.05 Verified Buyer
Guy who showed up with diagnostic and couldn't find it so I found it and bought the part and fixed it, then the kid told them he found the problem and they charged me $700. First and last time using the compnay
0.05 Verified Buyer
Brian does a good job following up and is very through.
0.05 Verified Buyer
It's a zero until I get my attachments. I'm sending an email today because I haven't heard from them for an update. This been going on since October.
0.05 Verified Buyer
Their staff tried to blame extensive damage to the equipment on my staff. It turns out it was caused by a previous renter and they did not check the equipment before delivering it to us. My staff had to spend a lot of time straightening it out.

About RPM Machinery

RPM Machinery has been selling high quality construction equipment in Indiana for many years. They offer new, used, and rental machines, including excavators, wheel loaders, dozers, CTLs, SSLs, utility loaders, attachments, and more. RPM Machinery represents top brands like CASE, Rayco, Toro, Mobark, and more.

Plus, RPM helps you get the most out of your machines with heavy equipment service throughout Indiana, highly trained technicians, and a wide selection of equipment parts and accessories. When you need to add equipment to your fleet quickly, rent from their selection of well maintained machines.

Read RPM Machinery's customer reviews to see what people say about them in our phone surveys.

RPM Machinery Locations

Indianapolis, IN
3850 Heritage Drive
Lebanon, IN 46052
317-648-2447
Map & Hours

Franklin, IN
3585 Eastview Dr.
Franklin, IN 46131
317-648-2453
Map & Hours

Fort Wayne, IN
3911 Limestone Dr
Fort Wayne, IN 46809
260-888-3735
Map & Hours

Lafayette, IN
2691 Schuyler Ave.
Lafayette, IN 47905
765-300-4572
Map & Hours