Verified Reviews for ServiceMax

We conducted phone surveys with actual customers

Winsby collects invoices from ServiceMax each month, then calls their customers to ask them to rate ServiceMax, based on their experience. ServiceMax's star rating is the total of all ratings from verified customers.

847-984-3985    

ServiceMax

4.5 283 surveys

Verified Buyers

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5.05 Morgan Kelly
Super responsive and I appreciate the services that they provide to me, and yes, I have recommended them to others.
5.05 Tom Mineau
They were here on the schedule times and the technicians did a good job; I would recommend them to others.
5.05 Tian Nan
The technicians did a good job.
5.05 Madeline Piramide
I haven't had any issues with them, the experience has always been good.
5.05 Ian Cull
It was a good experience, and I have no complaints about them.
5.05 Meagan Moore
We've used them for a couple of years now. They're clean and efficient.
5.05 Marsha Abbott
I like ServiceMax.
5.05 Tyler Mallory
The technicians did a good job, and the pricing was competitive. I would recommend them to others.
5.05 Debbie Crawford
They came on the scheduled time; the technicians were professional, and I have recommended them to others.
5.05 Verified Buyer
overall good company just want more information on actual unit the technician came out to try and install.
5.05 julie
always been a great company to work with.
5.05 Mike Skibinski
A good vendor to work with and they are always professional and helpful.
5.05 Dan Hergott
I would recommend them to others, and they did a good job.
5.05 Aaron Frankel
The technicians did a good job, they communicated with me, and I would recommend them to others.
5.05 Katy Solomon
They were on time easy to schedule the appointment, they were friendly and helpful, and the technicians did a good job.
5.05 Heather Hopkins
The technician does good work, they answered all my questions and I have recommended them others.
5.05 Irving Zucker
They are a good company to work on my heating, and they technicians are always professional.
5.05 Johnathan Hirst
Everything worked out well and the technicians were polite and professional.
5.05 Terri Thompson
The technicians are great, and anytime I have a issue I give them a call and they are here on the scheduled times.
5.05 Eric Meschke
This was the first time we used them, and the technician answered all of my questions and he was very knowledgeable.
5.05 Karen Courtright
They have quality employees. Each person we've worked with has been very competent and easy to work with.
5.05 George Conopeotis
The technician is good at what they do, and we didn't have any issues or have any complaints.
5.05 Ben Itmis
They came in and did a good job, and they changed the filters that needed to be replaced.
5.05 Dave Nayman
They did a good job, and the pricing was competitive.
5.05 Dan Burns
They do a good job, and the technicians are always professional and friendly.
5.05 Steven Perlman
The technicians were here on the schedule times. Have no complaints.
5.05 Oytun Piren
They showed up on the schedule times and the technicians did a really good job and fixing the problem.
5.05 Michael Pierce
The technicians did a good job with the repair, and they answered all the questions that I had.
5.05 Yuliya Chepurnaya
I have used them in the past, and I'm very happy with the work that they do, and the technicians are always professional and friendly.
5.05 Diana Goldberg
Was happy with the services they provided, and I have no complaints.
5.05 Susan Solomon
It was a good experience, and they were very thorough with their work.
5.05 Mark Weitekamper
Everything worked out well, and they did do a good job and have used their services in the past. It's always a good experience.
5.05 Michael Mishal
They showed on schedule time, and they took care of the issue.
5.05 Beth Kanter
It was a good experience working with them and I have no issues with the work that was done.
5.05 Jack Kraig
Everything worked out fine, I have no complaints.
5.05 Amishossein Maleki
They do a fantastic job!
5.05 Lisa Hatyina
They are awesome!
5.05 Don White
They were very professional!
5.05 Faranak Talischi
Everything worked out well, the technicians did a good job.
5.05 Daniel Mcglynn
They are awesome!
5.05 Mari Linzi
The technician did a really good doing some electrical work for us and I have no complaints.
5.05 Matt O'keefe
I need some work done and they did a really good job, and it was easy to make the appointment with them.
5.05 Anne Sheahan
Have been using ServiceMax for years and I am very satisfied with the services they provide to me.
5.05 Mark Fisher
The technicians did a good job, and they communicated with me throughout the service call.
5.05 Pam Becker
They do a great job!
5.05 Tina Kowalew
They are great!
5.05 Terri Thompson
I have no complaints with ServiceMax.
5.05 Jerry Wayne
They do a professional job!
5.05 John Bruder
It was easy setting up the service call, the guys were professional and did a great job.
5.05 Liz Maloney
They respond quickly.
5.05 Jerry Siegel
Overall, they do good work. Wouldn't call it perfect, but they do a good job.
5.05 Kevin Jacobs
Overall, It was good and I had no issues.
5.05 Keith Strehler
didn't take long at all. They are great.
5.05 Joe Ayala
The technicians did a good job.
5.05 Richard Sakols
It was a good experience and the technician was professional.
5.05 Matthew Dube
They were easy to work with and the technicians did a good job.
5.05 Andrew Krech
Was very happy and satisfied with the work that they did.
5.05 Melody Gunn
They are very good company and skilled at their job.
5.05 Rebecca Veugeler
They do a great job. I have no complaints .
5.05 Colleen Reynolds
Everything worked out good and I have no complaints.
5.05 Henry Taylor
The management is really good at Servicemax. They are great at communicating.
5.05 Carol Carpenter
They technicians did a good job they were knowledgeable and the made the experience working with them a good one.
5.05 Shazia Abdullah
They are a good company. They are extremely professional.
5.05 Jennifer Doyle
They were professional and they did a good job.
5.05 Anish Parikh
The technicians do a good job and I have no complaints.
5.05 Jason Magnuson
Everything was good. No issues.
5.05 Jane Shlaes
They do every thing great.
5.05 Verified Buyer
They did a thorough job. They were just here today
5.05 Debbie Frakes
They do a good job
5.05 Jason Cox
It was the first time that I used them for service and the technician was great he knew what he was doing and explained everything to me.
5.05 Katie Hielscher
It was easy to get an appointment. They had to come out twice, but they eventually fixed the problem.
5.05 Dave Geiselhart
I didn't have any issues with them and the technicians were professional and friendly. I recommend them all the time to others.
5.05 Lisa Hatyina
It was easy to make the appointment, the technicians were great and I have recommended them to others.
5.05 Maria Lowell
I had no issues with them, the did a good job and the technicians were easy to work with and they were professional.
5.05 Agnes Michalski
Have recommended them to others, they did a really good job, and the technicians were professional.
5.05 Rod Garreton
Great Customer Service
5.05 Rachel King
timely service
5.05 Debbie Crawford
great customer service
5.05 Joseph Rizzoi
very professional
5.05 Steve Crutchfield
great customer service
5.05 Lisa Robertson
They did a really good job and the technicians were great.
5.05 Amal Amin
The technicians were great and they knew what they were doing.
5.05 Jaeden Lee
They're reliable, and they were easy to work with.
5.05 Sarita Kamat
They did a good job and it was easy working with them.
5.05 Dan Burns
They do a fantastic job servicing our equipment.
5.05 Steve Ragalie
They did a great job fixing the problem that we were unable to fix.
5.05 julie
The technicians were great and knew what they were doing and it was easy to work with them.
5.05 Dave Taylor
The technicians did a good job, and they fixed the problem and made the repairs.
5.05 Jason Lebron
They do good work, and I have no complaints about them.
5.05 John Yi
The technicians did a really good job and were easy to set up the service call.
5.05 Laureen Slater
They came and took care of the problem without any issues.
5.05 Roel Gicaro
ServiceMax is efficient.
5.05 Carol Liner
They came and was able to detect the issues right away. Everything is running smoothly again.
5.05 Frank Carroll
It was easy to schedule service calls and the technicians did a good job
5.05 Dan Lekan
Everything was good.
5.05 Christopher Merrill
They were professional and answered all questions that we had.
5.05 Richard Sakols
It was a good experience and the technician was professional.
5.05 Kristin Pampel
I was serviced by another plumbing company but had ServiceMax come take a second look and they noticed something that could have made my pipes burst which saved me and I'm so thankful!
5.05 Rich Concaildi
The service that they give is good and they were out to fix the problem within 36 hours.
5.05 Tosha Parish
I am very pleased with the work that they did and the technician was great. I have recommended them to others.
5.05 Robert Marik
The responsiveness of the service call when making the appointment and the technician was great.
5.05 Ivan Kiselev
The guy came out and fixed it pretty quickly. Had it up and running like normal in no time.
5.05 Frank Cook
It worked out fine, everything was great and we were happy with their services.
5.05 Sean Cambell
The communication was good and they did a good job, I have no complaints.
5.05 Mark Foisy
Everything was great.
5.05 Mike Skibinski
They came out and they did a really good job, and I don't have any complaints.
5.05 Art Fischer
The technician showed up at the scheduled time and they did a good job.
5.05 Scott Campbell
The guy never takes long to complete the service.
5.05 Wire Walker
The tenant informed me that there is no more leaking in the unit thanks to you guys. Everything is fine.
5.05 Marissa Tews
The service technician did a good job and was professional and explained things to me.
5.05 Carole Campedel
It was a good experience and the service technician was great.
5.05 Jessica Marta
They do good work and I have no complaints.
5.05 Matt Olson
It was a really good experience and they knew what they were doing and they were professional.
5.05 Jerry Siegel
It was a one-time thing and they did a good job with our cooling system.
5.05 Kathy Minifield
They did a good job and haven't gotten any complaints.
5.05 Bernie(Tony) McDonnell
They did an excellent job on my heating and cooling unit, and it was a really great experience and I would recommend them to others.
5.05 Isabella Riley
The service guy did really good and I have no complaints.
5.05 Kyle Rockey
They are our main provider for everything. We are happy with them.
5.05 Len Rubin
I always use them, those are my go to people.
5.05 Joseph Yozzi
The service tech was very good on the service call, had no issues with them.
5.05 Nate O'Brien
They came out the same day as the service call was made and they did a good job.
5.05 Nancy Iida
They came out quickly and fixed the problem and it was easy working with them.
5.05 Melissa Anderberg
They do a really good job.
5.05 Michael Harris
They did a good job servicing my heating and cooling system.
5.05 John Figlewicz
They got my furnace up and running in no time.
5.05 Pam Harchut
Everything was wonderful, I loved them. They are fantastic.
5.05 Dave Geiselhart
The ease of the transaction, a good price and thoroughness.
5.05 Bob Mattia
Everything worked out great and they did a great job.
5.05 Dorothy Bickmore
They came out quickly and did a good job on the repairs. We definitely will use them again.
5.05 Dale Danner
They were outside working on the generator and didn't take them long at all. Everything seems to still be running smoothly.
5.05 Ann Herbach
Very good experience, seeing that it was our first time.
5.05 Lindsey Bartholomew
They do a great job when they come out.
5.05 Marya King
The guy was knowledgeable and showed up on time. Other than that, I don't know anything else.
5.05 Dalia Marouf
Everything was fine.
5.05 Vikram Venugopal
The guy was efficient and knew his job. He knew his stuff and communicated well.
5.05 Tony Giovannetti
one word...wonderful.
5.05 Joan Berry
We always use Servicemax, they always do a good job and we even have them coming out tomorrow.
5.05 Robert Arthur
He came on time, did a speedy job, i thanked him and he left.
5.05 Jennifer Farber
Had a bit trouble with scheduling due to covid but other than that it's been great.
5.05 Antonia Korduba
It was very practical and through. The technician was super capable and honest. He explained everything and help us not cut out a wall.
5.05 Jerry Wayne
The technician who worked on the sump Pump did a very good job.
5.05 Simone Nabicht
It was great
5.05 Bill Bergner
The only issue I had with the last service is that they rushed out and didn't explain anything and they left.
5.05 Piper Dolan
It was great
5.05 Jeremy Caruthers
I've been very happy with you guys
5.05 Pat Porter
Everything went fine
5.05 Sam Fousias
Everything went great
5.05 Johanna Zawada
Our experience was always really good with you guys, but we moved out of State
5.05 Aaron Frankel
Everything was great
5.05 Fred Wilkens
It was well
5.05 Mary Chiero
Everything went just fine
5.05 Morgan Kelly
We do it all the time
5.05 Tom Rodelli
Everything went okay
5.05 Verified Buyer
Everything was great
5.05 Verified Buyer
Dave was a real good guy
5.05 Cassie Dixon
They saved us $2000!
5.05 Andres Gallegos
I like the interaction with local office they are very responsive and I am always confident in what they are doing is correct.
5.05 Eric Hawley
It was great
5.05 Susan Kendall
It was great
5.05 Steven Whitney
It was good
5.05 Mike Pechter
Everything was perfect
5.05 Phil Krueger
Everything went super
5.05 Nancy Braun
It was all great
5.05 Lillian Deleon
Lillian said the Technician seemed pretty smart, he was really nice, and he did what he needed to do. She mentioned the only thing is that he handed her the air filter to change when she feels like that's something he's supposed to do since she's paying ServiceMax.
5.05 Adam Reich
They didn't take long at all.
5.05 Lois Hartung
They respond quickly to my needs.
5.05 Liz Gasiorowski
So far so good
5.05 Mary Shadid
It was all great and Mike was awesome
5.05 Maria Enzmann
I would defintely recommed
5.05 Cheryl Drury
Everything went perfect
5.05 Olympia Doulas
Everything went well
5.05 Jeff Snyder
I already spoke to Mike and told him how great my experience was
4.55 Ian Tenderholt
Have no complaints about them and the technicians work quickly and efficiently.
4.55 Donna Platt
They actually do good work, and I would recommend them to others.
4.55 Aaron Enequist
Only used them the one time and the technicians were professional and friendly.
4.55 Charles Calloway
The technicians did a good job with upgrading my electrical systems.
4.55 Alexander Dammjanovsc
It was the first time that we used them, and the technicians did what was needed.
4.55 Alyssa Schaftel
Quick responsiveness.
4.55 Scott Campbell
The technicians are great and are here on time when we schedule with them.
4.55 Adam Brower
It was the first time that we used them, and it was a good experience.
4.55 Dale Danner
They came out on the scheduled time and took care of the issue, and I have recommended them to others.
4.55 Verified Buyer
The technicians showed up and they did a good job. Have no complaints.
4.55 Amy Schiciano
They are extremely helpful!
4.55 Yen Tai
They do a great job!
4.55 Robyn Schiffman
They were easy to work with, the technician was knowledgeable, and I have no complaints.
4.55 Verified Buyer
They do a great job!
4.55 Spencer Anderson
They are a good company.
4.55 Jonathan Meeks
I would recommend them because they do a really good job it's just that you will play phone tag for quite a while.
4.55 Patty Seliga
The technicians were great and answered all the questions I had.
4.55 Verified Buyer
They service calls was good, they showed up on scheduled time and the technicians were great.
4.55 Ashley Weir
very professional
4.55 Jason Zehr
The technicians do good work and it was easy speaking and communicating with them.
4.55 Tom Conklin
They did everything that I asked of them and would recommend them to others.
4.55 Daniel Elsdijk
They came out and checked the problem, told me what it was and that was it.
4.55 Mary O'Reilly-Kehoe
The technician was great and he knew and did what was supposed to be done.
4.55 Mauricio Reyes
The technicians did a good job fixing the problem and they were very professional.
4.55 Sarah Jerousek
They did a good job of making the repairs that were needed.
4.55 Bernadette Noone
They do a great job when they come out.
4.55 Dan Lampier
They took care of the problem and they were professional.
4.55 Louise Kaeding
My son has been using them, too.
4.55 Steve Mankowski
They came in and assessed the issue, gave a good price and honest answers.
4.55 Shazia Abdullah
They came out at the scheduled time, they were quick fixing the problem and I had no issues with them. It was the first time I had used their services.
4.55 Anh Bien
Overall it was a good experience.
4.55 Verified Buyer
It was okay, but I bought a new HVAC and they've had to come back a lot more that I would have liked
4.55 Jennifer Glick
It was wonderful
4.55 John Bruder
It was easy setting up the service call, the guys were professional and did a great job.
4.05 Andrew Brummel
They did a good job and do good work.
4.05 Steven Whitney
The technicians are good, and they do a good job.
4.05 Kathryn Wilson
It was easy making the appointment and the technicians showed up at the time that was given.
4.05 Eric Hawley
It was easy to make the appointment and they technicians were knowledgeable.
4.05 Jeanette Turchan
The technicians did a good job and the commutation was great.
4.05 Lisa Fleige
The technician was very helpful and he communicated the problem and did the repair in no time.
4.05 Jeff Snyder
Has already recommended to friends
4.05 Karen Gordyan
The technicians are great, they answered all my questions and they are always professional.
4.05 Joseph Dunne
They were easy to work with and they did a good job with replacing the boiler and changing the air conditioners.
4.05 Adam Theis
The technicians were great and it was easy to schedule appointments with them.
4.05 Matthew Ekwinski
The technician was really great.
4.05 Henry Taylor
Everything was fine.
4.05 Nancy McKiernan
Everything was good, we would just prefer that they check everything without rushing through so that there isn't any issues.
4.05 Mustafa Alobaidi
They do a really good job.
4.05 Lisa Hatyina
I like that they do everything. I have one number for my renters to call.
4.05 Stephanie Smith
They give a fair price and do good work.".
4.05 Geny Khoury
They need to be reminded to wear masks. It has been my experience with multiple people from ServiceMax. They need to be more careful
4.05 Marge Fredrich
It okay they did not bother me
4.05 Ray Green
The air conditioner is too loud
3.55 Verified Buyer
It's mostly because if what I already mentioned. I needed a simple quote to get my AC repaired. I sent an email, and they replied telling me that I had to set up service for them to come out to give me a quote. They never called me with a quote. I had to stay on them.
3.55 Mihai Ispas
They are good but their pricing is too high.
3.55 Charles Benson
It was okay once we finally got serviced.
3.55 Andy Wilkinson
They're very competitive and, once they come here to do the work, they do it. I will continue to do business with them.
3.55 Paula Hislop
It's been a while since I got serviced but I just remember it being really expensive.
3.55 Monica O.
They put us in a pickle by rescheduling the day of which upset the homeowner because they already took off from work. The proposal on the other hand was written very well.
3.55 Melanie Edmunds
Once they come, they do a good job, but it's a matter of them getting here.
3.55 Karen Gordyan
They need to work on scheduling, it was a bit frusterating
3.55 Verified Buyer
No issues it was fine
3.55 Steve Martino
Due to the cancellations of the appointments.
3.55 Brandon Patenaude
Trouble scheduling but once it was scheduled they were quick and efficient
3.05 Krysta Stewarts
The technicians did a great job and I felt comfortable with them in my home.
3.05 Ashuma Ahluwalia
The technician who came out to diagnose did a really good job.
3.05 John Esroy
The work was completed well, but there were some glitches.
2.55 Ahmad Issa
Too many rescheduling
2.55 Robyn Schiffman
I don't have any issues, I just don't feel strongly about them one way or another.
2.55 Susan Auvinen
They don't know anything, we had to reschedule multiple times. The technician said, "I don't know when I'm supposed to come back I just work here" It was very uncomfortable and I was very unhappy.
2.55 Ed Garst
We had to wait an inordinate amount of time waiting for the original install. The compressors got put on the roof but the whole building was waiting for the installation to be finished.
2.05 Stuart Muir
I have had 3 issues with them in the two months that I have worked with them, so it's not a good record so far. They have been respectful and professional, but they do not quickly fix things even though I pay for the plan to be a preferred customer, and I don't feel like that. My furnace was broken in the middle of winter, and they haven't shown up they scheduled it for 3 weeks later. I will switch to a competitor unless they can provide the service they promise.
2.05 Verified Buyer
The guys that came the first day they did not know what I needed because Mike did not tell them what I need. Mike told them to leave and he came later. He said it would be completed the next day but it took a week. When they finally came back the guys left the basement door open and ate lunch and a ton of flies to came in. Ive been killing since then." Please tell Mike I am extremely displeased. It would of been nice if he called and explained the issues. I heard jack until the following week by a technician
1.55 Lisa Earley
They canceled the appointment without notifying us and the technician didn't understand or didn't know what he was doing, also the problem wasn't fixed and part doesn't work.
1.55 Matt Peters
It was a huge amount of money that I almost lost out on. I have used them before but this upset me
1.55 Rita Shimelfarb
I can't guarantee someone that when they make an appointment that it won't be cancelled. Once the technician arrives they do good work.
1.05 Brian Fritton
Horrible service
1.05 Steven Whitney
Something going on there that isn't right they may be short-staffed or something, but a callback explaining that would have been helpful.
0.55 David Seidman
We no longer use them for there services and we had been a client of there's for years. The service has gotten bad. We canceled our subscription.
0.05 Joh Klein
They were quick to reply to the service call.
0.05 Lindsay Jablanovec
They took to long to set up the appointment, and when they came out and they put in all wrong information. They are just not a good company. They didn't do any of the work that they was suppose to be done and I feel like I was lied to about a lot of things.
0.05 Jeffrey Thiel
The man who came out did an excellent job.
0.05 Bernadette Ulfig
It was a big project and they got the job done and everything worked out fine. They have good communication with me on the service call.
0.05 Verified Buyer
I feel like I was charged an unnecessary amount. The technician said that he just had to fix a wire and he wouldn't charge me the quoted amount, but they sent me the invoice for $750. I called and complained and the woman said I didn't understand their policies.
0.05 Gail Ronkoske
The guy was nice but he said we needed a new unit and the machine only needed free-on? He quoted me for a machine but it was drastically higher than the other two we got. Another company also put free on in and it is working fine

About ServiceMax

ServiceMax provides heating, air conditioning, indoor air quality, electrical, plumbing, painting, and remodeling services throughout Chicago for both residential and commercial customers. Their team handles installation, maintenance, and is available 24/7 for emergency repairs. Based in Skokie, IL, the experienced technicians at ServiceMax support homes and businesses throughout the Chicagoland area, focusing on the North Shore, including Evanston, Wilmette, Winnetka, Highland Park, Skokie and other towns in the area.

Read ServiceMax's reviews to see what people say about them in phone surveys.

ServiceMax Location

Skokie, IL
7855 Gross Point Rd, Ste A3
Skokie, IL 60077
847-984-3985
Map & Hours