Verified Reviews for Vermeer North Atlantic

5.05 11/21/2022 Verified Buyer

We got everything right on time with no issues.

5.05 11/21/2022 Verified Buyer

Very responsive.

5.05 11/18/2022 Verified Buyer

Honestly, the manager over there, Paul, is awesome.

5.05 11/17/2022 Verified Buyer

The support is good. They're very knowledgeable.

5.05 11/16/2022 Verified Buyer

They're very efficient and pretty quick. They do a good job.

5.05 11/16/2022 Verified Buyer

They just take care of me.

5.05 11/15/2022 Verified Buyer

When I call, I get what I want. If it's not in stock, they find a way to get it to me. The customer service is top notch.

5.05 11/14/2022 Verified Buyer

I have no problems with them.

5.05 11/14/2022 Verified Buyer

They were friendly and knowledgeable.

5.05 11/14/2022 Verified Buyer

They always try to take care of me. I like dealing with them. They're personable. Ron and Tyler helped me out a lot. I love Steve in parts.

5.05 11/09/2022 Verified Buyer

Ordered the part and got it right away. Simple and quick.

5.05 11/08/2022 Verified Buyer

They do good. I shop there a lot and get good service.

5.05 11/08/2022 Verified Buyer

Everything worked out great and we had no issues.

5.05 11/04/2022 Graham Yaeger

They are awesome!

5.05 11/04/2022 Verified Buyer

Customer service.

5.05 11/04/2022 Jeff Cooper

They are awesome!

5.05 11/04/2022 Verified Buyer

They did what they told me. That's a lot in today's world.

5.05 11/03/2022 Verified Buyer

They do fine work!

5.05 11/03/2022 Verified Buyer

They are fantastic!

5.05 11/03/2022 Verified Buyer

They are awesome!

5.05 10/13/2022 Verified Buyer

I have recommended at least 20 or more people to Vermeer!

5.05 10/12/2022 Verified Buyer

It was a good experience working with them.

5.05 10/11/2022 Verified Buyer

The parts department gave pretty good service.

5.05 10/11/2022 Verified Buyer

They always have a good attitude and they try to help.

5.05 10/10/2022 Verified Buyer

They fixed it up right away.

5.05 10/07/2022 Brian

They are a good company!

5.05 10/06/2022 Verified Buyer

They are great!

5.05 10/05/2022 Justin Merrits

They do a great great job!!

5.05 10/05/2022 Verified Buyer

They pretty much had it done in one day. It was routine maintenance and told me what was wrong with it and how much the parts would cost.

5.05 10/05/2022 James

They are great!

5.05 10/05/2022 Verified Buyer

They do a good job for me!

5.05 10/05/2022 Dan Olesky

Everything was fine.

5.05 10/04/2022 Dwight

Great customer service.

5.05 10/04/2022 Ed

They always treat me with great professionalism.

5.05 10/04/2022 Verified Buyer

They are a great company!

5.05 10/04/2022 Lloyd

We enjoy working with vermeer a lot.

5.05 10/04/2022 Zach

They staff is fantastic!!!

5.05 10/04/2022 Steve

A great company! I received what I ordered the next day!

5.05 10/04/2022 Kathy

Everything was great. I made that order and nothing went wrong.

5.05 09/27/2022 Bill Davies

It's always a good experience working with them.

5.05 09/27/2022 Verified Buyer

Everything with Vermeer has been good.

5.05 09/26/2022 Jeff Garrison

They had the parts in stock and they make sure they take care of us.

5.05 09/26/2022 Verified Buyer

Everything is great with Vermeer.

5.05 09/23/2022 Verified Buyer

The guys there are easy to work with and I have no issues with them.

5.05 09/22/2022 Wildard

I recommend Vermeer all the time.

5.05 09/22/2022 Verified Buyer

They do a great job!

5.05 09/22/2022 Kyle

They are an awesome group to work with.

5.05 09/21/2022 Rich Ladavich

I've been recommending Vermeer for over 40 years! They are great!

5.05 09/21/2022 Randy

They really do a great job!

5.05 09/21/2022 Brett Thomas

This was my first time working with them. They were very helpful!

5.05 09/21/2022 Verified Buyer

They kept up with communication and the service was quick.

5.05 09/21/2022 John

They have great communication with their customers!

5.05 09/21/2022 William Bowie

Vermeer! They really know their stuff!

5.05 09/21/2022 Luis Ortez

They always help me find the right part for my machine!

5.05 09/20/2022 Dave

I received the part in no time. Very easy process and looking forward to ordering again!

5.05 09/20/2022 Verified Buyer

They have the parts for my brand of equipment.

5.05 09/20/2022 Verified Buyer

My employees place those orders but I never hear anything negative.

5.05 09/20/2022 Verified Buyer

The guy were great and they got me the teeth to the grinder quickly.

5.05 09/19/2022 Verified Buyer

They were very helpful and I got what I needed.

5.05 09/16/2022 Bill Williams

Everything worked out well, they had the parts already in stock and haven't had any problems with them

5.05 09/12/2022 Verified Buyer

The equipment worked wonderfully. They guys helped me out a lot and delivered it on time.

5.05 09/08/2022 Jesse Davidson

Easy to work with them and they usually have the rentals in stock and I would recommend them to others.

5.05 09/07/2022 David Fox

An excellent company!

5.05 09/02/2022 Ryan Sheetz

They usually have the parts we need already in stock and I have recommended them to others.

5.05 09/02/2022 Verified Buyer

We've always received great service overall from them. Haven't heard any complaints about the equipment.

5.05 08/09/2022 Bill Schorr

They are a great company.

5.05 08/09/2022 Juan Pachecos

Every time I come into the store, they have what I need.

5.05 08/08/2022 Ben Barrick

The new location is great and much bigger. I love to walk in and see what I'm purchasing.

5.05 08/08/2022 Alex Cardona

They are a great company

5.05 08/08/2022 Verified Buyer

Everything was fine.

5.05 08/08/2022 Mike Bevacqua

They do a great job.

5.05 08/08/2022 Verified Buyer

Simple process.

5.05 08/08/2022 Verified Buyer

They had it available and everything was good.

5.05 08/05/2022 Verified Buyer

They make good equipment and the service was very good. and the service guys were very responsive in repairing the equipment.

5.05 08/05/2022 German Ortega

They have knowledgeable people and are very responsive to service requests. They do a great job.

5.05 08/04/2022 Timothy Mokshefski

The staff is great. A new showroom is coming closer to me.

5.05 08/04/2022 James Weber

They are a breathe of fresh air after dealing with the last company I dealt with. Vermeer is top notch.

5.05 08/04/2022 Verified Buyer

They do a very good job and the rental had great performance.

5.05 08/03/2022 Verified Buyer

They have very good quality equipment

5.05 08/03/2022 Verified Buyer

Good response time, great rental and the easy payment process.

5.05 08/03/2022 Tom Burkert

They exceeded my expectations!

5.05 08/02/2022 Verified Buyer

Everything was great. We've got a bill to pay so if you haven't heard anything by now its great.

5.05 08/02/2022 Verified Buyer

Everything from the employees to delivery was good.

5.05 08/02/2022 Rob

Everything was great and on time. I have no complaints.

5.05 07/28/2022 Verified Buyer

Caller hung up the call

5.05 07/28/2022 Tom Vaughn

Easy to work with, they have the parts in stock, and I have no issues with them.

5.05 07/28/2022 Verified Buyer

They take good care of us and make sure we are provided with good service.

5.05 07/26/2022 Verified Buyer

the response time is pretty quick, and everything was repaired in no time.

5.05 07/25/2022 Verified Buyer

everything went well.

5.05 07/22/2022 Emelina Blanco

We order from them all the time and have no issue with them.

5.05 07/22/2022 Verified Buyer

They are easy to work with and have the equipment we needed.

5.05 07/22/2022 Verified Buyer

Haven't had any issues with them and it's a good experience when work with them.

5.05 07/19/2022 Verified Buyer

It was just a pretty straightforward rental. No problems.

5.05 07/19/2022 Verified Buyer

They're a wonderful outfit. They're very good.

5.05 07/18/2022 Ray Enste

I recommend them all the time and I enjoy working with them.

5.05 07/15/2022 Julio Rojas

I would recommend them and they are great and make sure I have what I need.

5.05 07/14/2022 Verified Buyer

We are very satisfied with their service. They didn't take long at all.

5.05 07/13/2022 Verified Buyer

They have the best trencher around.

5.05 07/11/2022 Verified Buyer

I have no complaints they are easy to work with.

5.05 07/08/2022 Doug Piper

Vermeer was recommended to me by my brother. The best recommendation of my life. They are fantastic.

5.05 07/07/2022 Jacob Helmick

I always have a great experience with Vermeer.

5.05 07/07/2022 Verified Buyer

They are professional and friendly and easy to work with.

5.05 07/07/2022 Verified Buyer

They are amazing. I ordered one day and the next day they were delivered.

5.05 07/06/2022 Verified Buyer

They've helped me fix my problem. I like that they let you talk to the techs. Ditch Witch won't let you do that.

5.05 07/05/2022 Steven Zuhoski

Carlos was super helpful and the machine worked great.

5.05 06/16/2022 Verified Buyer

They always find the parts I need.

5.05 06/16/2022 Verified Buyer

We have established a good relationship with them over the years." "I can't speak highly enough about Jeremy Burrows and Chris Root. They do a great job.

5.05 06/15/2022 Verified Buyer

Great selection and great prices." "Dave in rentals is probably the best rental guy I have work with.

5.05 06/14/2022 Zulma Arango

If someone has a machine, then I would recommend Vermeer because they do a good job. I got my machine when promised, and I got a fair price.

5.05 06/14/2022 Eddie Bluestone

We order from Vermeer quite often and everything always seem to go as planned.

5.05 06/13/2022 Kevin O'Donnell

They are easy to work with they usually have the parts in stock and we haven't had any issues.

5.05 06/13/2022 Verified Buyer

Never had an issue. Whenever anything is ordered, its a simple process and gets here on time.

5.05 06/13/2022 Verified Buyer

They are a good company overall. Sometimes they have what I need but when they don't it doesn't take long to deliver.

5.05 06/13/2022 Verified Buyer

Everything was great as far as I know.

5.05 06/10/2022 Verified Buyer

We order from them often and everything goes well.

5.05 06/10/2022 Ed Hulse

The process is always so simple. NO issues.

5.05 06/09/2022 Verified Buyer

Nothing negative. The equipment worked like new and the team was super helpful.

5.05 06/09/2022 Armando Gomez

The service was great. Carlos always help me out with everything.

5.05 06/08/2022 John

We order parts all the time. I can't recall an issue.

5.05 06/08/2022 Verified Buyer

Everything was really great, no complaints.

5.05 06/07/2022 Verified Buyer

We never have any issues when we order from Vermeer.

5.05 06/06/2022 Verified Buyer

They just deserve the highest rating.

5.05 06/06/2022 Verified Buyer

I've been working with them for so long and never had an issue out of them. In fact, we recently just purchased a Stump grinder from them and everything was amazing.

5.05 06/03/2022 Brett Comstock

They usually have what we need in stock and the personnel is friendly.

5.05 05/18/2022 Oscar Fuentes

They're very prompt. They're on the ball. They always help me out. I love the company.

5.05 05/16/2022 Verified Buyer

They're good people.

5.05 05/16/2022 Verified Buyer

has already recommended Vermeer to friends and colleagues

5.05 05/16/2022 Verified Buyer

great with equipment

5.05 05/16/2022 Verified Buyer

I've recommended them to my friends. Many are already Vermeer customers.

5.05 05/13/2022 Verified Buyer

They're personable. They're very obliging and courteous.

5.05 05/13/2022 Marty Schlitzer

They actually feel like they want to help you out. It's not just their job. That means a lot to me.

5.05 05/13/2022 Verified Buyer

Kyler was excellent. He took his time and explained everything. The whole process was wonderful.

5.05 05/12/2022 Verified Buyer

They had what we needed when we needed it.

5.05 05/12/2022 Verified Buyer

Competitive Pricing and good staff.

5.05 05/11/2022 Verified Buyer

I would recommend them simply because it's Vermeer.

5.05 05/09/2022 Verified Buyer

Everything came on time.

5.05 05/06/2022 Verified Buyer

They are responsive. They are knowledgeable.

5.05 05/06/2022 Verified Buyer

They had what we needed, understood what we talking about, and got us the parts in a timely fashion.

5.05 05/05/2022 Verified Buyer

product Availability

5.05 05/05/2022 Verified Buyer

product availability

5.05 05/05/2022 Verified Buyer

very professional

5.05 05/04/2022 Fred CASTENSCHOLD

Tom from parts was great! He got me the exact parts I needed and they came quickly.

5.05 05/03/2022 Verified Buyer

great experience overall.

5.05 04/11/2022 Verified Buyer

product availability

5.05 04/11/2022 Verified Buyer

They are great all around

5.05 04/11/2022 Verified Buyer

product availability

5.05 04/11/2022 Verified Buyer

very professional

5.05 04/08/2022 Verified Buyer

They had the part we needed, took no time getting and got it right away.

5.05 04/08/2022 Verified Buyer

I had no issues.

5.05 04/08/2022 Verified Buyer

They are the only ones who have the parts we need.

5.05 04/07/2022 Dan Smith

They provide awesome service.

5.05 04/07/2022 Verified Buyer

They just deserve a 10.

5.05 04/07/2022 Verified Buyer

Everything was great and received the part on time.

5.05 04/06/2022 Verified Buyer

Very Very nice people. The guys there always help me out.

5.05 04/06/2022 David Walker

They're awesome!

5.05 04/06/2022 Brett Scales

Good service and price.

5.05 04/05/2022 Verified Buyer

Everything was great with Vermeer. She asked me a couple of questions on what I needed and I got the part right away.

5.05 04/05/2022 Verified Buyer

I'd recommend them.

5.05 04/05/2022 Verified Buyer

The staff and rental was great.

5.05 04/05/2022 Verified Buyer

product availability

5.05 04/05/2022 Verified Buyer

product was available

5.05 04/05/2022 Verified Buyer

extremely friendly and helpful

5.05 04/04/2022 Hayden

pricing was fair, and they did an awesome job.

5.05 04/04/2022 Verified Buyer

Market price, and they had it in stock. I'd recommend those guys.

5.05 04/04/2022 Verified Buyer

Great salesperson in Justin

5.05 04/04/2022 Verified Buyer

great professionalism

5.05 04/04/2022 Brian Martin

The guys are great there, they make you feel real comfortable.

5.05 03/10/2022 Verified Buyer

great pricing and they go the job done quickly.

5.05 03/09/2022 Verified Buyer

The service is outstanding.

5.05 03/09/2022 Verified Buyer

Joel Henry does a fantastic job of taking care of me. He's the only one I deal with.

5.05 03/08/2022 Verified Buyer

You guys always help up out with what we need, even if we don't know what we're talking about.

5.05 03/08/2022 Verified Buyer

I'm a poster boy for Vermeer. They're personable, helpful, and I've been dealing with them since the 90s.

5.05 03/08/2022 Verified Buyer

They have a convenient location and decent availability of parts we need.

5.05 03/08/2022 Verified Buyer

Everything was good.

5.05 03/08/2022 Verified Buyer

They're knowledgeable and the pricing is fair.

5.05 03/08/2022 Verified Buyer

They are one of the only distributors near us and they offer a lot of services like courses for tree climbers.

5.05 03/08/2022 Verified Buyer

Equipment is a 10, but 0 for customer service. I've had problems.

5.05 03/07/2022 Verified Buyer

Very helpful.

5.05 03/07/2022 Verified Buyer

They do everything.

5.05 03/07/2022 Verified Buyer

They're always fast and friendly.

5.05 03/07/2022 Verified Buyer

They're knowledgeable and they get back to me right away.

5.05 03/07/2022 Verified Buyer

Been working with Vermeer for years now.

5.05 03/07/2022 Verified Buyer

super easy.

5.05 03/04/2022 Verified Buyer

All the guys over there are good to deal with. And it helps when they bring up the options.

5.05 03/04/2022 Verified Buyer

The guys were really helpful and I got the parts I needed.

5.05 03/03/2022 Robertt White

They had what we needed in stock and have recommended them to others.

5.05 03/03/2022 Verified Buyer

Everything from them was fine.

5.05 03/02/2022 Tyler Seger

They are a really great vendor to work with and I recommend them all the time to others.

5.05 03/02/2022 Verified Buyer

those guys there are amazing.

5.05 02/15/2022 Verified Buyer

I'm not sure where else I would buy those parts from.

5.05 02/15/2022 Tim Sliker

customer service has always been great, very reliable and always have what I need.

5.05 02/15/2022 David Fortuna

everything was done sufficiently and properly.

5.05 02/14/2022 Verified Buyer

No issues whatsoever.

5.05 02/14/2022 Mark Breon

I needed the part the next day and they got it to me the next day. Really good service.

5.05 02/11/2022 Johnny Ramirez

Really knowledgeable staff.

5.05 02/11/2022 Verified Buyer

good service and parts are available.

5.05 02/11/2022 Verified Buyer

The employee was earth shattering and Vermeer deserves a 27 score!

5.05 02/10/2022 Victor More

great service, always have everything available and if not they can get it quickly.

5.05 02/09/2022 Verified Buyer

I order from Vermeer all the time and never had an issue.

5.05 02/09/2022 Verified Buyer

Very knowledgeable and helpful over there.

5.05 02/08/2022 Verified Buyer

I received it, everything was good.

5.05 02/08/2022 William Bowie

Exceptional Service, we called and told them we had a deadline that needed to be met and they was able to meet it. They kind of performed a miracle.

5.05 02/08/2022 Luis Ortez

I recommend them already as is. They are really helpful and get me the parts that I need.

5.05 02/08/2022 Verified Buyer

I've only ever had contact with one parts guy. And everything was great.

5.05 02/07/2022 Verified Buyer

No, everything was great.

5.05 02/07/2022 Verified Buyer

Everything has been good. I order from them all the time.

5.05 02/04/2022 Verified Buyer

They do a good job at getting the parts to us on time.

5.05 02/04/2022 Vicente Guevara

Everything was really good.

5.05 02/04/2022 Matthew Zambino

Just their great general availability, knowledge and sufficiency.

5.05 02/03/2022 James Blair

Loved it, they got me my parts quicker than it would've taken me to drive and get them.

5.05 02/03/2022 Verified Buyer

everything was good.

5.05 02/02/2022 Verified Buyer

Quick and Responsive.

5.05 02/02/2022 Verified Buyer

I used to work there, those guys are great.

5.05 01/21/2022 Verified Buyer

They came out and fixed it. They work fast.

5.05 01/18/2022 Verified Buyer

They're the best parts dealer I've dealt with in a long time. They're knowledgeable and they point me in the right direction every time.

5.05 01/18/2022 Verified Buyer

The machine itself. We've been using Vermeer since 1995. We feel they have a superior product.

5.05 01/14/2022 Verified Buyer

They are very responsive and I can usually call them with a description of the part and they get me the part I need.

5.05 01/14/2022 Chris Scott

They do an excellent job.

5.05 01/13/2022 Verified Buyer

The salesperson was knowledgeable.

5.05 01/12/2022 Verified Buyer

We received the items rather quickly. They provided great service to us.

5.05 01/11/2022 Verified Buyer

The order went smoothly.

5.05 01/11/2022 Sean Kelly

The owner called me and they got it to me rather quickly. The sales team is really nice.

5.05 01/11/2022 Verified Buyer

They are really nice and helpful.

5.05 01/11/2022 Charles Shorter

Ron Bjorklund is very helpful with his service.

5.05 01/10/2022 Kevin Ramirez

I purchase parts from them a lot and everything has always been good.

5.05 01/10/2022 Verified Buyer

Everything was okay.

5.05 01/07/2022 Brian Perry

They are friendly, helpful, fast and convenient. We've been dealing with them for 3+ years.

5.05 01/06/2022 Joshua Lain

The pricing was the biggest shocker to me.

5.05 01/06/2022 Verified Buyer

Everything was great. No negative reviews.

5.05 01/06/2022 Verified Buyer

Not much to say, they provide good service.

5.05 01/05/2022 Matt

I give them a description of what I need and they are quick to find it and it only takes a few days to get to me.

5.05 01/04/2022 Verified Buyer

I mean we had no issues whatsoever.

5.05 01/04/2022 Verified Buyer

I have an older machine and they have the hard to find parts I need in stock.

5.05 12/08/2021 Verified Buyer

They have the parts I need for my Vermeer equipment.

5.05 12/08/2021 Verified Buyer

I like the quality and durability of the equipment.

5.05 12/08/2021 Verified Buyer

They have fantastic customer service in their parts department. Derrick is exceptional. Justin and Annalisa are terrific.

5.05 12/07/2021 Verified Buyer

As far as Vermeer, they are a good company within itself.

5.05 12/07/2021 Verified Buyer

I don't recall the exact parts which means I had no issues and everything was fine.

5.05 12/07/2021 Verified Buyer

They have good products and good service.

5.05 12/07/2021 Verified Buyer

They have the yellow jacket teeth that I need in stock.

5.05 12/06/2021 Lou Latronico

Every time I call them up they always know exactly what I'm looking for.

5.05 12/06/2021 Mike Bevacqua

The parts never take long. Two days tops. It's never a life or death situation either.

5.05 12/06/2021 Verified Buyer

They're very courteous. When they say they're going to call back, they do. They follow up.

5.05 12/06/2021 Karen

Everything was perfect!

5.05 12/06/2021 Nick Lisikatos

The guy was helpful and the machine worked really well.

5.05 12/03/2021 Mark Jurek

There's no more leakage from the motor so I'm happy.

5.05 12/03/2021 Verified Buyer

They were very, very helpful.

5.05 12/03/2021 John Chen

I can't really remember the purchase itself but I do know I didn't have any issues.

5.05 12/03/2021 Verified Buyer

Vermeer completed everything pretty quickly. It's always a pleasure working with them.

5.05 12/03/2021 Jimmy Reese

They're just cordial and very professional. The overall experience has been outstanding.

5.05 12/02/2021 Junior G.

The woodchipper was great. They didn't overcharge me or anything.

5.05 12/02/2021 Verified Buyer

I own a stump grinder so I have to get parts from Vermeer.

5.05 12/02/2021 Verified Buyer

They were very knowledgeable and they helped me.

5.05 12/02/2021 Verified Buyer

Everything is fine.

5.05 12/02/2021 Verified Buyer

Most recently, it was a part on back order for 126 days and they found it for us. We got in a couple of days.

5.05 12/02/2021 Verified Buyer

Got some parts from Vermeer. They had everything ready when I picked it up.

5.05 11/15/2021 Verified Buyer

I feel they are more timely in responding to our needs than other companies I have dealt with.

5.05 11/15/2021 Verified Buyer

They know my older chipper and what parts I need and they have good parts availability.

5.05 11/15/2021 Verified Buyer

This was our first time going to Vermeer and I found them very knowledgeable and helpful.

5.05 11/11/2021 Verified Buyer

I have a family member who works for Vermeer.

5.05 11/10/2021 Chrisitan Arias

They have everything. They're friendly and knowledgeable people. They never let me down.

5.05 11/10/2021 Verified Buyer

I am very happy with the people and the products at Vermeer.

5.05 11/10/2021 Verified Buyer

I had a good salesman but he retired.

5.05 11/10/2021 Verified Buyer

I just like the way they always have the time to look for stuff.

5.05 11/10/2021 Verified Buyer

I like the machines at Vermeer. The salesman Kyle was very responsive and really knew everything about the machine.

5.05 11/08/2021 Verified Buyer

A quality machine that I should have bought 10 years ago. I love this machine. I'll br buying more in the near future.

5.05 11/08/2021 Verified Buyer

They give you options and are realistic about the availability and time frame in getting me parts. My family has been a customer for 39 years and have always been happy with Vermeer machines.

5.05 11/08/2021 Verified Buyer

The sales man was very good and my family has bought several pieces of equipment from Vermeer. All went very well.

5.05 11/08/2021 Verified Buyer

They are very helpful when I have questions and they have the parts that I need.

5.05 11/04/2021 Ivan Lietski

We order a lot of items from Vermeer such as blades, chippers, etc. and from my recollection, everything has been fine.

5.05 11/04/2021 Tim Weaver

I'm very pleased with parts, I haven't tried it out yet to see if it's the right part but I am very pleased with everything else.

5.05 11/04/2021 Verified Buyer

They're awesome.

5.05 11/03/2021 Verified Buyer

Make sure you tell them David McDaniel deserves high praise.

5.05 11/03/2021 Verified Buyer

They've always provided great service.

5.05 11/03/2021 James Macrae

They're just reliable, the service and the sales.

5.05 11/03/2021 Marco

I've purchased from there a few times and it's good.

5.05 10/27/2021 Verified Buyer

Everything is all good over there.

5.05 10/27/2021 Verified Buyer

They helped me out. They're very good.

5.05 10/27/2021 Carmine Buro

They have good communication and good customer service. That's a big plus.

5.05 10/27/2021 Verified Buyer

I like their customer service.

5.05 10/25/2021 Pete Righetti

They're very thorough and customer oriented.

5.05 10/22/2021 Verified Buyer

They've been very communicative on specials.

5.05 10/21/2021 Angel Sauipay

The service and sells are very good.

5.05 10/20/2021 Phil Mosner

They normally have what I need. They're attentive to my needs. The counter people are good. Steve is especially good.

5.05 10/20/2021 Verified Buyer

The service was really good. I'm really happy to work with Vermeer.

5.05 10/20/2021 Verified Buyer

It's always a good experience and everything always works out well.

5.05 10/19/2021 Verified Buyer

It was my first time going to Vermeer and everything went very well. I was very please with the experience.

5.05 10/19/2021 Bill Williams

They are knowledgeable, and the parts guys take good care of us.

5.05 10/19/2021 Verified Buyer

The computer system for order makes it very easy to find parts.

5.05 10/19/2021 Verified Buyer

I like finding the parts when I need them.

5.05 10/15/2021 Sam Vansant

It's just easy. Everything is smooth and easy with them.

5.05 10/15/2021 German Ortega

Pretty much everything. Good hospitality. They're knowledgeable. Great service.

5.05 10/14/2021 Sean Kelly

They had everything, they were very knowledgeable, and the pricing was a lot less then I thought it would be.

5.05 10/14/2021 Verified Buyer

Everything. The service was good.

5.05 10/06/2021 Santos Isaiah Hernandez

The staff was okay, The price for the machine was really good.

5.05 10/06/2021 Mike Dinardo

The guy who helped us out was amazing. Great guy." couldnt remember his name.

5.05 10/05/2021 Zulma Arango

Technicians are very good.

5.05 10/04/2021 Verified Buyer

When we usually order from vermeer, we always get great service which is why we always come back.

5.05 09/24/2021 Carmen Quiros

They're very good. Whatever we need, they're always there. We've had very good experience with Vermeer.

5.05 09/23/2021 Verified Buyer

The equipment is quality equipment, you just have to pay for it.

5.05 09/22/2021 Verified Buyer

They're good.

5.05 09/21/2021 Verified Buyer

I like their total overall knowledge and the quickness of getting a part in.

5.05 09/20/2021 Tom Vaughn

Those guys over there are great.

5.05 09/20/2021 Juan Calderon

Whenever I go there they help me right away.

5.05 09/17/2021 Verified Buyer

They always do good work and they always stand behind the work that they do.

5.05 09/16/2021 Verified Buyer

They have good machines and I like them.

5.05 09/16/2021 Verified Buyer

They are very knowledgeable and get us the parts quickly.

5.05 09/16/2021 Verified Buyer

I ordered the filter and they shipped to me the next day. It was a good experience.

5.05 09/16/2021 Verified Buyer

Steve does a great job for me. He is very knowledgeable and accommodating.

5.05 09/09/2021 Russ Palumbo

They're responsive, knowledgeable, and provide hands on training.

5.05 09/09/2021 Ed Buchinski

We've dealt with them for years. Everybody's top notch.

5.05 09/08/2021 Verified Buyer

They've had good product knowledge and a well built, well preforming product.

5.05 09/08/2021 Erica Lawson

They always have the parts available.

5.05 09/07/2021 Aris Jerez

Vermeer always helps us find what we need.

5.05 09/07/2021 Manny Quezada

I have been using Vermeer North Atlantic for a very long time. All of my tools are from Vermeer North Atlantic.

5.05 09/03/2021 Joe Romano

Communication. They call us exactly when a part gets in. They're pleasant and very knowledgeable.

5.05 09/03/2021 Verified Buyer

Vermeer is great to work with.

5.05 09/03/2021 Bill Hickey

They're very helpful. When we need something, they're right on it.

5.05 09/03/2021 Vic Cornwall

They're always good with me. They follow through with everything I've ever ordered. They really go above and beyond.

5.05 09/02/2021 Anthony

The quality of the parts is good.

5.05 09/02/2021 Verified Buyer

Ben the salesman is very helpful. Anytime I call he always helps me find parts or resolves any problems.

5.05 08/20/2021 Daniel Puquir

I really appreciate the help. Whoever is running the place now is very helpful.

5.05 08/20/2021 Alvaro Gonzalez

They're great at answering the phone, they're very knowable, and parts usually get here within a couple of days.

5.05 08/20/2021 Gilberto Soto

It's a great place and a great location with a great staff." "Paul knows what he's talking about. He always answers my questions, he's very knowledgeable.

5.05 08/18/2021 Hugo Vega

The equipment availibilty is really good and they have great customer service.

5.05 08/17/2021 Glen Valdora

The salesman is always very helpful.

5.05 08/17/2021 John Astrologo

The products were excellent, well-built, and perfect for us construction guys.

5.05 08/17/2021 Verified Buyer

Vermeer's equipment is very easy to work on.

5.05 08/16/2021 Darrell George

Just friendly service and the shelves are usually stock.

5.05 08/12/2021 Verified Buyer

The employee are very knowledgeable and helpful. we buy a to of parts and Vermeer is alway dependable.

5.05 08/12/2021 Verified Buyer

It all went perfect

5.05 08/11/2021 Ken Petrosky

I ordered a lot of parts from Vermeer North Atlantic and there has never been an issue.

5.05 08/11/2021 Bruce Cohen

I always tell people I love Vermeer North Atlantic's Equipment

5.05 08/09/2021 Ryan Duff

They had what we needed in stock, the guys are professional and knowledgeable and have used them for a while.

5.05 08/09/2021 Verified Buyer

It was very easy to get the parts I needed.

5.05 08/09/2021 Terry Lade

Between parts and service I'm satisfied. They have the parts in, the service is good.

5.05 08/09/2021 Jimmy Marks

The staff is always very responsive and attentive. Paul, the Manager, is very helpful. He is one of the reasons I keep coming back to Vermeer.

5.05 08/05/2021 Selvin Ruiz

I used them all the time they have the parts in stock and the prices are reasonable.

5.05 07/26/2021 Verified Buyer

They have the parts in stock and they get them to me in two days' time, they are easy to work with and I have no complaints or issues.

5.05 07/22/2021 Peter Grealish

Vermeer North Atlantic has good products.

5.05 07/22/2021 Randy Mazzocchi

If I have any issues Ben in the Lumberton branch gets right on it.

5.05 07/22/2021 Verified Buyer

Convenience.

5.05 07/22/2021 Tom McAuley

I am a long time customer and Ron runs a very tight ship with good people. He sets a good example for the company.

5.05 07/22/2021 John Gribble

They are very knowledgeable and have good equipment.

5.05 07/16/2021 Tom

If you want to buy other brand you have to go to New Jersey or something so I'd say the convenience.

5.05 07/16/2021 Sammy

No issues at all

5.05 07/16/2021 Justin Ditmars

No complaints.

5.05 07/15/2021 Verified Buyer

They have parts I need in stock and if they don't they get me the parts quickly.

5.05 07/15/2021 Jim Bruno

I like they're quickness, response time and knowledge. They, overall, care about their customers.

5.05 07/12/2021 Danny Love

I like their timeliness and their desire to always please the customer.

5.05 07/12/2021 Will Saduk

I've always had good experiences with Vermeer.

5.05 07/09/2021 Andres Morales

The service was personal,it was good.

5.05 07/06/2021 Shawn Farley

Everyone is knowledgeable, and they are overall good to do business with.

5.05 07/06/2021 Rick Kelly

I am very satisfied with Vermeer.

5.05 07/02/2021 Mike Coryell

I called the order in and they had them on backorder. They called me right away as soon as they came in. I am pleased.

5.05 07/01/2021 Melissa Lehman

They are responsive and get me the parts quickly.

5.05 07/01/2021 Jack Wagner

I like the availability of parts and they really know what the industry needs.

5.05 06/30/2021 Tim Sliker

Vermeer has a good product, good machines, and I have not any issues with anything. Also, the customer service is great.

5.05 06/30/2021 Kevin O'Donnell

We have dealt with them for years. Their parts are very helpful.

5.05 06/29/2021 Juan Flores

It is easy to find available parts.

5.05 06/28/2021 Patrick

We've used other company's and always had to call back but when I use you guys, you follow up and call me back and help me sort out things over the phone and you email me the receipts which helps a lot with our books.

5.05 06/28/2021 Tom Herbert

Everything has been quick, easy, and timely.

5.05 06/25/2021 Anthony Gomez

Everything was fine.

5.05 06/25/2021 Verified Buyer

Parts availability. They get parts to me quickly.

5.05 06/25/2021 John Charles

Worked with them a lot and they are great.

5.05 06/25/2021 Chris Malcolm

Everything was good.

5.05 06/23/2021 Verified Buyer

They have the parts need when I need them.

5.05 06/22/2021 Verified Buyer

Their chippers work well, they've got a good machine.

5.05 06/15/2021 Verified Buyer

The product is very good and their parts availability is also good. Chris Root is very knowledgeable.

5.05 06/11/2021 Ana Medina

The customer service is great. They are super diligent.

5.05 06/11/2021 Ken Tyler

My experience was very good and there were no issues. The representatives were very responsive.

5.05 06/11/2021 Verified Buyer

I would recommend them they were fair

5.05 06/09/2021 Verified Buyer

They have good customer service and they usually have everything I need in stock.

5.05 06/04/2021 Verified Buyer

Everything was fine

5.05 06/04/2021 Verified Buyer

The employees go out of their way to help

5.05 06/03/2021 Verified Buyer

They have everything I need as far as tools and equipment. Most times they are very good to work with.

5.05 06/01/2021 Bill Schorr

They're just very personable, knowledgeable, and have good customer service.

5.05 05/28/2021 Luke

Everything was great and you guys were quick to respond and very professional.

5.05 05/27/2021 Gina Thompson

Everything is always great with them.

5.05 05/27/2021 Verified Buyer

They have good customer service and have the parts I need in stock.

5.05 05/26/2021 Jose Cardenas

Everything is good, great service.

5.05 05/26/2021 Todd Pearson

They're knowledgeable, do what they say they're going to do, and do it in a timely fashion. I'm very happy with them.

5.05 05/25/2021 John McPeak

The people I've been dealing with have always been professional." "In their service department, Tom McGrail and John have been exceptional.They're the key to my success. They're totally engaged.

5.05 05/21/2021 Brandon Tanzola

They're personable. The salesman knew exactly what I needed. They're friendly and easy to work with.

5.05 05/19/2021 Verified Buyer

Their equipment is good. They're kind and courteous. I have no problems with them whatsoever.

5.05 05/19/2021 Verified Buyer

Stu does a good job. He is very knowledgeable and helpful.

5.05 05/14/2021 Verified Buyer

They are good to work with and have no complaints.

5.05 05/10/2021 Verified Buyer

They are very freindly and knowledgeable.

5.05 05/10/2021 Frank Miranda

I like the equipment and the service.

5.05 05/10/2021 Verified Buyer

They've always answered when I call in timely manner. They're good.

5.05 05/10/2021 Verified Buyer

They do good work.

5.05 05/05/2021 Verified Buyer

Their customer service is very good. Carlos,our salesman, is very supportive to my needs. I buy over a million dollars of equipment a year from Vermeer.

5.05 05/05/2021 Rich Mitchell

They're our preferred vendor

5.05 05/05/2021 Verified Buyer

Vermeer is a great dealership

5.05 05/05/2021 Verified Buyer

Super attentive and very helpful

5.05 04/26/2021 Verified Buyer

They do everything well. All of the above. They have good and knowledgeable salesmen.

5.05 04/26/2021 Verified Buyer

They very knowledgeable. They explained the parts I needed and and made sure I had everything I needed to go along with the parts.

5.05 04/26/2021 Verified Buyer

They are they only place I can get my Vermeer machine parts.

5.05 04/26/2021 Miguel Zamora

I recommend them a lot. So far I'm very happy with the machine. I made the right decision buying Vermeer. I have 4 machines from Vermeer.

5.05 04/23/2021 Verified Buyer

I like the service. They do a good job.

5.05 04/23/2021 Verified Buyer

They are knowledgeable and prompt to answer any questions I might have.

5.05 04/19/2021 Verified Buyer

They carry most every items that I need.

5.05 04/19/2021 Verified Buyer

They treated me respectfully.

5.05 04/19/2021 Verified Buyer

They did a good job getting me the machine quickly.

5.05 04/19/2021 Verified Buyer

Justin, the Sales Tech, and the Salesman did an excellent job for us. I was very pleased with the whole experience.

5.05 04/19/2021 Verified Buyer

I don't know, i don't want to go through that.

5.05 04/16/2021 Josh Wyshinski

They're very understanding.

5.05 04/16/2021 Sebastien Mejia

They paid attention to service.

5.05 04/16/2021 Austin Riggs

They have good quality equipment and they were helpful in getting me what I needed when I needed it.

5.05 04/14/2021 Verified Buyer

The staff are excellent.

5.05 04/12/2021 Verified Buyer

They do an overall good job.

5.05 04/12/2021 Verified Buyer

Carlos was excellent. He was very knowledgeable and responsive.

5.05 04/12/2021 Verified Buyer

They have good equipment and they are nearby.

5.05 04/12/2021 Verified Buyer

They explained the machine and the maintenance program very well.

5.05 04/12/2021 Verified Buyer

Carlos did a really good job he was very knowledgeable and helpful.

5.05 03/30/2021 Julio Rojas

Customer service is great

5.05 03/30/2021 Barbara Macrie

Pick you guys for your quality, delivery, and customer service." "Vermeer's employee knowledge I would give a 5+. There was a man his name started with a K he was excellent

5.05 03/29/2021 Verified Buyer

They were the only place around who had the chipper we were looking for and the delivery was very fast. All around, they did a good job.

5.05 03/29/2021 Verified Buyer

They are really on top of their game. They complete the work and get the machine back quickly. I like that the communication regarding the work is very good.

5.05 03/29/2021 Verified Buyer

They are very easy to work with and the parts people are very knowledgeable.

5.05 03/29/2021 Verified Buyer

The customer service is excellent and, depending who talk to, they are very knowledgeable when it comes to parts.

5.05 03/29/2021 Verified Buyer

They explain things well and are very helpful finding the parts.

5.05 03/26/2021 Verified Buyer

We like the equipment. It is reliable and the service team is very good.

5.05 03/25/2021 Verified Buyer

They make very good equipment and they have the parts I need. They are always friendly and easy to work with.

5.05 03/25/2021 Verified Buyer

The customer service and sales guys are very good. They are very responsive."responsive.

5.05 03/25/2021 Verified Buyer

They are very nice and helpful.

5.05 03/25/2021 Verified Buyer

Yes I recommend you all the time

5.05 03/24/2021 Verified Buyer

They have good equipment and the people are a pleasure to work with.

5.05 03/19/2021 Verified Buyer

The equipment is good. I have done business with Vermeer for many years.

5.05 03/18/2021 Verified Buyer

They have a good variety of equipment and they are easy to work with.

5.05 03/18/2021 Verified Buyer

They are knowledgeable and offer a wide variety of equipment which makes going a great experience.

5.05 03/17/2021 Verified Buyer

I've been with Vermeer since 1991 and they do a great job.

4.55 11/04/2022 Dino

They are great!

4.55 11/04/2022 Verified Buyer

They treat me good over there.

4.55 11/04/2022 Logan

They are great!

4.55 11/03/2022 Marie sterling

They are a good vendor to work with and I have no issues with them.

4.55 10/11/2022 Verified Buyer

They're always very friendly and personable.

4.55 10/11/2022 Verified Buyer

They're convenient.

4.55 10/06/2022 Joe

All of my equipment is from Vermeer!

4.55 10/04/2022 Verified Buyer

They do a great job!

4.55 09/26/2022 Verified Buyer

It's always a good experience when I work with them. Have no complaints.

4.55 09/22/2022 Paul Jost

These guys know their stuff!

4.55 09/21/2022 Chris

They are very easy to work with.

4.55 08/04/2022 Gavin Lewis

Their Customer Service is superb!!!!

4.55 07/27/2022 Verified Buyer

They had the parts in stock.

4.55 07/15/2022 Jake Lentz

I am happy with them and they usually have the products that they need.

4.55 06/15/2022 Muqtadir Hakeem

They're very personable, friendly and they know what they're doing.

4.55 06/10/2022 Verified Buyer

I've been dealing with them for years and the service is great.

4.55 06/07/2022 Josue Gomez

They are professional and they usually have what we need in stock.

4.55 06/03/2022 Verified Buyer

It was a great experience, the staff was helpful.

4.55 05/12/2022 Verified Buyer

Great tracks and they sent them out the next day.

4.55 05/05/2022 Verified Buyer

timely service

4.55 04/11/2022 Verified Buyer

overall happy with Vermeer. They aren't expensive and the parts are great.

4.55 04/11/2022 Verified Buyer

product was in stock

4.55 04/05/2022 Verified Buyer

Service is great, I'd recommend them.

4.55 04/05/2022 Verified Buyer

great customer service

4.55 04/04/2022 Verified Buyer

the original order was ordered 3/16 and we got the wrong pump. It took about 2 weeks for the new pump to come but the staff team was really responsive and helpful.

4.55 03/09/2022 Verified Buyer

The rep is great, they come on time as well.

4.55 03/07/2022 Verified Buyer

Other than the miscommunication, they are really good.

4.55 03/04/2022 Verified Buyer

They do great work. but the prices are high.

4.55 03/02/2022 Verified Buyer

knowledgeable and have a lot of equipment and tools.

4.55 02/15/2022 Verified Buyer

I go there all the time.

4.55 02/15/2022 Verified Buyer

they've had what I needed and got it to me.

4.55 02/10/2022 Verified Buyer

Everything has been good.

4.55 01/06/2022 Verified Buyer

The service was nice and they were pretty good.

4.55 01/06/2022 Verified Buyer

The guy Steve was really helpful and was able to get me everything I need.

4.55 12/07/2021 Verified Buyer

They always get me the parts I need pretty quickly.

4.55 12/07/2021 Dave

Everything went fine.

4.55 12/06/2021 Verified Buyer

Haven't purchased any equipment in over a year but the parts always come in handy.

4.55 12/03/2021 Tom Jordan

I have a very old machine and they were able to get the parts I needed at a reasonable price. You can't ask for more than that.

4.55 11/15/2021 Verified Buyer

They are close by and have the parts I need.

4.55 11/04/2021 Verified Buyer

The equipment has been pretty good and the service has been adequate.

4.55 10/27/2021 Verified Buyer

The parts guys are very knowledgeable and are always helpful finding the parts I need.

4.55 10/27/2021 Verified Buyer

They're good communicators.

4.55 10/20/2021 Jose Flores

They have parts in stock, easy to work with them, and it's always a good experience.

4.55 10/20/2021 Verified Buyer

They're one of the only places I can get parts from. I'm a long way from a Ditch Witch dealer but Vermeer is able to order parts for me.

4.55 10/20/2021 Verified Buyer

Ben, my salesman, is top notch.

4.55 08/19/2021 Verified Buyer

The response and the equipment. To me the equipment is everything.

4.55 08/19/2021 Verified Buyer

We've never had an issue with them. I know that's very general.

4.55 08/16/2021 Verified Buyer

They're helpful, knowledgeable, courteous and prompt.

4.55 08/16/2021 Verified Buyer

I like their equipment. There's a girl running the parts department now who seems to know what she's doing.

4.55 08/13/2021 Verified Buyer

They are knowledgeable but did not give a 100% answer to a question I asked them about recently.

4.55 08/12/2021 Verified Buyer

Haven't had any issues with them and have no complaints.

4.55 07/22/2021 Dave Stofanak

I was very impressed when they came out and demoed the equipment and they throughly explained the equipment. I am very pleased with the equipment and the service they provide.

4.55 07/15/2021 Marvin

I have no reason to complain.

4.55 07/13/2021 Verified Buyer

Depends on the product, some grinders are awesome. Chippers, if they go in for service, we are not totally happy. We sent a chipper down for service under warranty and they sent it back and it still had the same issue. We attempted to send it back again to fix it and they said it was no longer under warranty.

4.55 07/12/2021 Lisa

No reason

4.55 06/10/2021 Verified Buyer

Everything went okay

4.55 05/06/2021 Verified Buyer

Vermeer has the parts I need that no one else carries.

4.55 04/26/2021 Verified Buyer

They understand my work and know I need my parts quickly.

4.55 04/23/2021 Verified Buyer

I like support when we need parts. A lot of the other people are foreign based and parts are not readily available. Vermeer is there when I need them.

4.55 04/16/2021 Verified Buyer

I liked the kid that I worked with. He worked with me to make it happen.

4.55 04/15/2021 Verified Buyer

Their service is great.

4.55 04/14/2021 Verified Buyer

They send me equipment and they send me parts.

4.55 03/30/2021 Verified Buyer

You guys are always good

4.05 11/15/2022 Verified Buyer

Finally, where else can you go? It's not that I've had a bad experience with them.

4.05 11/04/2022 Verified Buyer

They are great!

4.05 10/13/2022 Rick

They do a great job!

4.05 10/11/2022 Verified Buyer

They're prompt and knowledgeable.

4.05 07/28/2022 Verified Buyer

The parts/sales team is wonderful but as far as getting my warranty acknowledged is what makes me wish I would've went elsewhere.

4.05 07/25/2022 Dennis McCabe

They are real easy to deal with.

4.05 07/22/2022 Verified Buyer

They have good service.

4.05 06/15/2022 Verified Buyer

They're good. I bought my mower from them.

4.05 06/09/2022 Verified Buyer

The parts are great and I always get some parts from them but they swap mechanics out so much and they just aren't good at updating or getting stuff back to you on time so I just order the parts and repair it myself now.

4.05 06/08/2022 Verified Buyer

good company

4.05 05/17/2022 Verified Buyer

They have a lot of turnover. Seems like people are leaving every other year. They can't keep people.

4.05 05/13/2022 Verified Buyer

Every time I call there I get someone who knows what's going on. They're very knowledgeable.

4.05 04/11/2022 Verified Buyer

highly recommended.

4.05 04/08/2022 Verified Buyer

The parts itself is good as well as pricing.

4.05 04/06/2022 Verified Buyer

Everything went smoothly, didn't have anything to complain about.

4.05 03/09/2022 Verified Buyer

They got me on and off the phone quickly.

4.05 03/07/2022 Bob Schoonmaker

The people in the parts department are friendly and pretty knowledgeable.

4.05 03/07/2022 Verified Buyer

They're really knowledgeable.

4.05 02/11/2022 Verified Buyer

I had a good experience overall.

4.05 01/05/2022 Verified Buyer

The machine works great, I would recommend it as of now.

4.05 01/04/2022 Verified Buyer

We repair equipment and they usually have the parts we need in stock.

4.05 12/07/2021 Verified Buyer

They are helpful find us the right parts for our equipment.

4.05 11/15/2021 Verified Buyer

I like the Vermeer equipment.

4.05 11/08/2021 Verified Buyer

They responded very quickly on any question we might have had.

4.05 11/04/2021 Verified Buyer

We had it the next day.

4.05 11/03/2021 Verified Buyer

They treat us pretty well.

4.05 10/21/2021 Verified Buyer

Whenever I take equipment in, it's fixed properly.

4.05 10/14/2021 Hector Beltran

They always seem to have the parts every time I go there.

4.05 10/13/2021 Pasquale Avila

I like the way they treat customers. I can only tell people good things about Vermeer.

4.05 09/30/2021 Verified Buyer

Well, they have a lot of products, and although they're expensive, they're better than other dealers they compete with.

4.05 09/21/2021 Verified Buyer

I like their equipment.

4.05 09/20/2021 Verified Buyer

I don't have time to get into it, just say the service is good but the price is high.

4.05 09/20/2021 Verified Buyer

I like their equipment.

4.05 09/16/2021 Verified Buyer

They are knowledgeable and answer all my questions.

4.05 08/13/2021 Ray Congelli

Vermeer has been pretty good to me.

4.05 08/09/2021 Verified Buyer

They are conveniently located and have the parts owe need.

4.05 08/05/2021 Verified Buyer

Don't know

4.05 07/15/2021 David Barker

We've been using Vermeer for 20 years now.

4.05 07/13/2021 Alfredo

No Comment.

4.05 07/02/2021 Neil Martin

I have always been happy with them.

4.05 07/01/2021 Verified Buyer

They have the parts I need,

4.05 06/29/2021 Verified Buyer

I use a whole bunch of different companies for a whole bunch of different reasons.

4.05 05/25/2021 Verified Buyer

Some of the parts were priced too high

4.05 05/19/2021 Verified Buyer

They have some good people and the equipment is good.

4.05 04/26/2021 Verified Buyer

For the most part, if I can't find a part number, they're reliable at finding it.

4.05 04/23/2021 Verified Buyer

They are Vey knowledgeable and the availability of parts is very good.

4.05 03/26/2021 Verified Buyer

The service guys were good to work with. The Sales guy do a good job as well.

4.05 03/26/2021 Verified Buyer

Steve in parts and John service are very good to work with. They go the extra mile and are very helpful.

4.05 03/24/2021 Verified Buyer

All the parts people are pretty knowledge and work with me in helping me finding the parts I need.

3.55 11/03/2022 Verified Buyer

The employees are not that knowledgeable.

3.55 08/02/2022 Verified Buyer

The availability of what I need, Vermeer always has it. If you shop around you could probably find it cheaper.

3.55 05/16/2022 Verified Buyer

We use them in our business. We need them.

3.55 01/13/2022 Verified Buyer

The parts guy was very helpful.

3.55 12/07/2021 Verified Buyer

The equipment is pretty good.

3.55 11/10/2021 Verified Buyer

Overall they do a good job.

3.55 11/05/2021 Verified Buyer

They had the stuff I needed.

3.55 11/03/2021 Ryan Moore

Their customer service is good.

3.55 09/23/2021 Verified Buyer

I don't like Vermeer's factory support. It's better from Carlton and Bandit. They seem to go the extra mile for us.

3.55 09/22/2021 Verified Buyer

There aren't too many people in town who make the stuff they make.

3.55 08/19/2021 Verified Buyer

They have great product and the purchases are nice and smooth.

3.55 07/15/2021 Verified Buyer

They did a locking system on the chipper that the contact was very pleased with. In regards to recommending Vermeer he says its depending on what their doing. He said for a rental machine these aren't the best machines because they have too many computers which causes too many electrical problems, but he said the computers are good because they make the machines are safer.

3.55 06/29/2021 Verified Buyer

For rental it would be 0, but for parts maybe a 7. Probably a 0 for service as well." "I know a guy who bought a chipper from Vermeer who took it in for service and they told him they couldn't fix it.

3.55 06/29/2021 Verified Buyer

The parts are too expensive.

3.55 06/22/2021 Verified Buyer

They do good parts breakdowns.

3.55 05/21/2021 Verified Buyer

The equipment is good but the service sucks. The people are very nice. The salesman was great. I don't want to throw anyone under the bus.

3.55 04/26/2021 Verified Buyer

The machine is great and the customer service is great.

3.55 04/26/2021 Verified Buyer

We have had good service in the past it is just this last visit that didn't work out well.

3.55 03/30/2021 Verified Buyer

My hydraulic pump was leaking and bolts broke off in the pump and Vermeer charged me $500, told me I needed to buy a $6000 part, and worked on it for an hour. When I got it back it looked like they hadn't even touched it and the bolts were still in the pump. I took it to my friend who's a diesel mechanic and he got the bolts out and saved me $6000.

3.55 03/25/2021 Verified Buyer

I had to take it in twice and they still could not find the problem. They said it might be a computer problem but had no solution.

3.55 03/25/2021 Verified Buyer

You guys jack up prices on equipment parts" "Radiator and fan's are priced sky high

3.55 03/19/2021 Verified Buyer

The customer service is horrible. There are a few people have bad attitudes. Especially the person who first picks up the phone to direct the call to the right department, he is a real dick. Some of the people there just have bad attitudes.

3.05 11/16/2022 Verified Buyer

It's just generally how the market is working now. Compared to other vendors,it's hard to find parts numbers for Vermeer and I can't use after market parts. It's just a pain.

3.05 05/11/2022 Verified Buyer

The pricing is too high.

3.05 01/10/2022 Verified Buyer

I can't say right now.

3.05 01/04/2022 Verified Buyer

They do alright.

3.05 09/07/2021 Verified Buyer

The problem is everything is proprietary. You can only get parts from Vermeer.

3.05 03/24/2021 Verified Buyer

The lack of thoroughness of repairs and the lack of communication.

2.55 11/17/2022 Verified Buyer

N/A, right now. No answer.

2.55 10/10/2022 Verified Buyer

They've given me the wrong part a couple of time. The belt they sent me doesn't fit. Also the tension pulley they sent me is the wrong one." "The PO number on the belt I had was 122297001. The belt they sent me is different.

2.55 10/05/2022 Verified Buyer

My old stump grinder was better. The new one isn't as good. The track on the stump grinder keeps coming off.

2.55 05/03/2022 Verified Buyer

I didn't have a good experience.

2.55 03/08/2022 Verified Buyer

It's hot and cold with the parts and service department. Sometimes things go well and other times, not so well.

2.55 01/14/2022 Verified Buyer

The boom we have is light weight and it broke. The tracks also seem to wear out quickly.

2.55 01/04/2022 Verified Buyer

Vermeer equipment is not as good quality as some other brands. Stump grinders are good but the chippers not so much.

2.55 09/30/2021 Verified Buyer

It's whoever has the product support in the area. It doesn't really go by the brand. It's product service.

2.55 07/13/2021 Verified Buyer

Customer support and service are great but in regards to the product I give them a zero. I feel their products are built cheesy and cheap.

2.55 06/11/2021 Verified Buyer

The parts had to be manufactured by me to fit. It is costing me more money.

2.55 05/27/2021 Mike Lavelle

You don't have a central location you're either in Northern New Jersey or you're in Beacon, NY, and that an 8 hour turn around time for us.

2.55 05/05/2021 Verified Buyer

They denied him from paying credit on a chipper machine

2.55 04/23/2021 Verified Buyer

The service department is not very accommodating when I call with questions about the machines. The pricing is too high and I look for after market parts when I can.

2.05 08/03/2022 Tom

I haven't received my parts just yet but the ordering process was great.

2.05 05/17/2022 Verified Buyer

All the parts are proprietary and everything is overpriced. The quality of the equipment went down." "I f---ing hate these guys. I'm spending between $1,000 to $1,500 per week on parts with Vermeer.

2.05 02/09/2022 Verified Buyer

They are nice and tried to help but they have no clue as of what they are doing. I don't want to speak badly about them because the service was great, they just need more training.

2.05 01/04/2022 Verified Buyer

The parts that I needed were great but they didn't have the parts for the motor I have, and it's a Vermeer motor.

2.05 06/10/2021 Verified Buyer

Pricing issues - "I bought a machine and I have had to get it fixed multiple times. The quality is not there and there are many other, better-priced companies.

1.55 02/03/2022 Verified Buyer

I mean they fixed the machine and all but the labor was way too high.

1.55 11/05/2021 Verified Buyer

They don't stock parts and they lack product knowledge.

1.55 10/13/2021 Verified Buyer

It's not the machine they told me it would be. They just kept giving me excuses.

1.55 08/16/2021 Verified Buyer

The service department billed me time on running the machine they were servicing for us. That didn't make any sense. They ran it for about an hour to figure out what was wrong. I was very direct about it. They eventually took it off the bill.

1.55 06/29/2021 Verified Buyer

The product breaks a lot and it's expensive. We go through tracks at $500 a pop.

1.05 12/08/2021 Verified Buyer

Need a gear box for my chipper I was told it will take a year to get it.

0.55 05/06/2022 Verified Buyer

charging me for a service when i took out insurance on the rental truck

0.55 08/09/2021 Verified Buyer

We had a bad experience with Vermeer. It was complicated.

0.55 06/10/2021 Verified Buyer

I have a lot of problems with the company, I purchased a log grappler, and it constantly is breaking and needs its pin replaced. I have spoken to the company multiple times and no one has listened to me. It is causing me tons of money and it is a huge safety violation. My fellow friends have the same issues and there are plenty more companies that don't have these issues

0.55 06/04/2021 Verified Buyer

I will never recommend them.

0.05 11/17/2022 Verified Buyer

The corona virus is being used as a crutch. My other vendors are still getting me parts within 10 business days.

0.05 01/13/2022 Verified Buyer

My problem is with the machine. The hydraulics went out after only 252 hours. I called and was told that's a common thing. They said they had 6 other machines with the same problem. They also told me my machine is out of warranty.