Verified Reviews for Vermeer North Atlantic

We conducted phone surveys with actual customers

Winsby receives invoices from Vermeer North Atlantic each month, then calls their customers to ask them to rate Vermeer, based on their experience. Vermeer's star rating is the total of all ratings and verified reviews from real customers.

800-624-0623    

Vermeer North Atlantic

4.6 541 surveys

Verified Buyers

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5.05 Bill Schorr
They are a great company.
5.05 Juan Pachecos
Every time I come into the store, they have what I need.
5.05 Verified Buyer
Simple process.
5.05 Ben Barrick
The new location is great and much bigger. I love to walk in and see what I'm purchasing.
5.05 Verified Buyer
They had it available and everything was good.
5.05 Alex Cardona
They are a great company
5.05 Verified Buyer
Everything was fine.
5.05 Mike Bevacqua
They do a great job.
5.05 German Ortega
They have knowledgeable people and are very responsive to service requests. They do a great job.
5.05 Verified Buyer
They make good equipment and the service was very good. and the service guys were very responsive in repairing the equipment.
5.05 Timothy Mokshefski
The staff is great. A new showroom is coming closer to me.
5.05 James Weber
They are a breathe of fresh air after dealing with the last company I dealt with. Vermeer is top notch.
5.05 Verified Buyer
They do a very good job and the rental had great performance.
5.05 Verified Buyer
They have very good quality equipment
5.05 Tom Burkert
They exceeded my expectations!
5.05 Verified Buyer
Good response time, great rental and the easy payment process.
5.05 Verified Buyer
Everything from the employees to delivery was good.
5.05 Rob
Everything was great and on time. I have no complaints.
5.05 Verified Buyer
Everything was great. We've got a bill to pay so if you haven't heard anything by now its great.
5.05 Verified Buyer
They take good care of us and make sure we are provided with good service.
5.05 Verified Buyer
Caller hung up the call
5.05 Tom Vaughn
Easy to work with, they have the parts in stock, and I have no issues with them.
5.05 Verified Buyer
the response time is pretty quick, and everything was repaired in no time.
5.05 Verified Buyer
everything went well.
5.05 Verified Buyer
Haven't had any issues with them and it's a good experience when work with them.
5.05 Verified Buyer
They are easy to work with and have the equipment we needed.
5.05 Emelina Blanco
We order from them all the time and have no issue with them.
5.05 Verified Buyer
They're a wonderful outfit. They're very good.
5.05 Verified Buyer
It was just a pretty straightforward rental. No problems.
5.05 Ray Enste
I recommend them all the time and I enjoy working with them.
5.05 Julio Rojas
I would recommend them and they are great and make sure I have what I need.
5.05 Verified Buyer
We are very satisfied with their service. They didn't take long at all.
5.05 Verified Buyer
They have the best trencher around.
5.05 Verified Buyer
I have no complaints they are easy to work with.
5.05 Doug Piper
Vermeer was recommended to me by my brother. The best recommendation of my life. They are fantastic.
5.05 Verified Buyer
They are professional and friendly and easy to work with.
5.05 Verified Buyer
They are amazing. I ordered one day and the next day they were delivered.
5.05 Jacob Helmick
I always have a great experience with Vermeer.
5.05 Verified Buyer
They've helped me fix my problem. I like that they let you talk to the techs. Ditch Witch won't let you do that.
5.05 Steven Zuhoski
Carlos was super helpful and the machine worked great.
5.05 Verified Buyer
They always find the parts I need.
5.05 Verified Buyer
We have established a good relationship with them over the years." "I can't speak highly enough about Jeremy Burrows and Chris Root. They do a great job.
5.05 Verified Buyer
Great selection and great prices." "Dave in rentals is probably the best rental guy I have work with.
5.05 Zulma Arango
If someone has a machine, then I would recommend Vermeer because they do a good job. I got my machine when promised, and I got a fair price.
5.05 Eddie Bluestone
We order from Vermeer quite often and everything always seem to go as planned.
5.05 Verified Buyer
They are a good company overall. Sometimes they have what I need but when they don't it doesn't take long to deliver.
5.05 Kevin O'Donnell
They are easy to work with they usually have the parts in stock and we haven't had any issues.
5.05 Verified Buyer
Never had an issue. Whenever anything is ordered, its a simple process and gets here on time.
5.05 Verified Buyer
Everything was great as far as I know.
5.05 Verified Buyer
We order from them often and everything goes well.
5.05 Ed Hulse
The process is always so simple. NO issues.
5.05 Armando Gomez
The service was great. Carlos always help me out with everything.
5.05 Verified Buyer
Nothing negative. The equipment worked like new and the team was super helpful.
5.05 John
We order parts all the time. I can't recall an issue.
5.05 Verified Buyer
Everything was really great, no complaints.
5.05 Verified Buyer
We never have any issues when we order from Vermeer.
5.05 Verified Buyer
I've been working with them for so long and never had an issue out of them. In fact, we recently just purchased a Stump grinder from them and everything was amazing.
5.05 Verified Buyer
They just deserve the highest rating.
5.05 Brett Comstock
They usually have what we need in stock and the personnel is friendly.
5.05 Oscar Fuentes
They're very prompt. They're on the ball. They always help me out. I love the company.
5.05 Verified Buyer
great with equipment
5.05 Verified Buyer
I've recommended them to my friends. Many are already Vermeer customers.
5.05 Verified Buyer
They're good people.
5.05 Verified Buyer
has already recommended Vermeer to friends and colleagues
5.05 Marty Schlitzer
They actually feel like they want to help you out. It's not just their job. That means a lot to me.
5.05 Verified Buyer
They're personable. They're very obliging and courteous.
5.05 Verified Buyer
Kyler was excellent. He took his time and explained everything. The whole process was wonderful.
5.05 Verified Buyer
They had what we needed when we needed it.
5.05 Verified Buyer
Competitive Pricing and good staff.
5.05 Verified Buyer
I would recommend them simply because it's Vermeer.
5.05 Verified Buyer
Everything came on time.
5.05 Verified Buyer
They are responsive. They are knowledgeable.
5.05 Verified Buyer
They had what we needed, understood what we talking about, and got us the parts in a timely fashion.
5.05 Verified Buyer
product Availability
5.05 Verified Buyer
product availability
5.05 Verified Buyer
very professional
5.05 Fred CASTENSCHOLD
Tom from parts was great! He got me the exact parts I needed and they came quickly.
5.05 Verified Buyer
great experience overall.
5.05 Verified Buyer
They are great all around
5.05 Verified Buyer
product availability
5.05 Verified Buyer
product availability
5.05 Verified Buyer
very professional
5.05 Verified Buyer
I had no issues.
5.05 Verified Buyer
They had the part we needed, took no time getting and got it right away.
5.05 Verified Buyer
They are the only ones who have the parts we need.
5.05 Dan Smith
They provide awesome service.
5.05 Verified Buyer
They just deserve a 10.
5.05 Verified Buyer
Everything was great and received the part on time.
5.05 David Walker
They're awesome!
5.05 Verified Buyer
Very Very nice people. The guys there always help me out.
5.05 Brett Scales
Good service and price.
5.05 Verified Buyer
I'd recommend them.
5.05 Verified Buyer
Everything was great with Vermeer. She asked me a couple of questions on what I needed and I got the part right away.
5.05 Verified Buyer
extremely friendly and helpful
5.05 Verified Buyer
product was available
5.05 Verified Buyer
product availability
5.05 Verified Buyer
The staff and rental was great.
5.05 Verified Buyer
Great salesperson in Justin
5.05 Verified Buyer
Market price, and they had it in stock. I'd recommend those guys.
5.05 Hayden
pricing was fair, and they did an awesome job.
5.05 Verified Buyer
great professionalism
5.05 Brian Martin
The guys are great there, they make you feel real comfortable.
5.05 Verified Buyer
great pricing and they go the job done quickly.
5.05 Verified Buyer
Joel Henry does a fantastic job of taking care of me. He's the only one I deal with.
5.05 Verified Buyer
The service is outstanding.
5.05 Verified Buyer
They have a convenient location and decent availability of parts we need.
5.05 Verified Buyer
They are one of the only distributors near us and they offer a lot of services like courses for tree climbers.
5.05 Verified Buyer
Everything was good.
5.05 Verified Buyer
They're knowledgeable and the pricing is fair.
5.05 Verified Buyer
Equipment is a 10, but 0 for customer service. I've had problems.
5.05 Verified Buyer
I'm a poster boy for Vermeer. They're personable, helpful, and I've been dealing with them since the 90s.
5.05 Verified Buyer
You guys always help up out with what we need, even if we don't know what we're talking about.
5.05 Verified Buyer
They do everything.
5.05 Verified Buyer
super easy.
5.05 Verified Buyer
They're always fast and friendly.
5.05 Verified Buyer
Very helpful.
5.05 Verified Buyer
Been working with Vermeer for years now.
5.05 Verified Buyer
They're knowledgeable and they get back to me right away.
5.05 Verified Buyer
All the guys over there are good to deal with. And it helps when they bring up the options.
5.05 Verified Buyer
The guys were really helpful and I got the parts I needed.
5.05 Robertt White
They had what we needed in stock and have recommended them to others.
5.05 Verified Buyer
Everything from them was fine.
5.05 Tyler Seger
They are a really great vendor to work with and I recommend them all the time to others.
5.05 Verified Buyer
those guys there are amazing.
5.05 Verified Buyer
I'm not sure where else I would buy those parts from.
5.05 Tim Sliker
customer service has always been great, very reliable and always have what I need.
5.05 David Fortuna
everything was done sufficiently and properly.
5.05 Mark Breon
I needed the part the next day and they got it to me the next day. Really good service.
5.05 Verified Buyer
No issues whatsoever.
5.05 Johnny Ramirez
Really knowledgeable staff.
5.05 Verified Buyer
good service and parts are available.
5.05 Verified Buyer
The employee was earth shattering and Vermeer deserves a 27 score!
5.05 Victor More
great service, always have everything available and if not they can get it quickly.
5.05 Verified Buyer
Very knowledgeable and helpful over there.
5.05 Verified Buyer
I order from Vermeer all the time and never had an issue.
5.05 Verified Buyer
I've only ever had contact with one parts guy. And everything was great.
5.05 Luis Ortez
I recommend them already as is. They are really helpful and get me the parts that I need.
5.05 Verified Buyer
I received it, everything was good.
5.05 William Bowie
Exceptional Service, we called and told them we had a deadline that needed to be met and they was able to meet it. They kind of performed a miracle.
5.05 Verified Buyer
Everything has been good. I order from them all the time.
5.05 Verified Buyer
No, everything was great.
5.05 Verified Buyer
They do a good job at getting the parts to us on time.
5.05 Vicente Guevara
Everything was really good.
5.05 Matthew Zambino
Just their great general availability, knowledge and sufficiency.
5.05 Verified Buyer
everything was good.
5.05 James Blair
Loved it, they got me my parts quicker than it would've taken me to drive and get them.
5.05 Verified Buyer
I used to work there, those guys are great.
5.05 Verified Buyer
Quick and Responsive.
5.05 Verified Buyer
They came out and fixed it. They work fast.
5.05 Verified Buyer
They're the best parts dealer I've dealt with in a long time. They're knowledgeable and they point me in the right direction every time.
5.05 Verified Buyer
The machine itself. We've been using Vermeer since 1995. We feel they have a superior product.
5.05 Chris Scott
They do an excellent job.
5.05 Verified Buyer
They are very responsive and I can usually call them with a description of the part and they get me the part I need.
5.05 Verified Buyer
The salesperson was knowledgeable.
5.05 Verified Buyer
We received the items rather quickly. They provided great service to us.
5.05 Verified Buyer
The order went smoothly.
5.05 Verified Buyer
They are really nice and helpful.
5.05 Sean Kelly
The owner called me and they got it to me rather quickly. The sales team is really nice.
5.05 Charles Shorter
Ron Bjorklund is very helpful with his service.
5.05 Kevin Ramirez
I purchase parts from them a lot and everything has always been good.
5.05 Verified Buyer
Everything was okay.
5.05 Matthew
They are friendly, helpful, fast and convenient. We've been dealing with them for 3+ years.
5.05 Verified Buyer
Not much to say, they provide good service.
5.05 Joshua Lain
The pricing was the biggest shocker to me.
5.05 Verified Buyer
Everything was great. No negative reviews.
5.05 Matt
I give them a description of what I need and they are quick to find it and it only takes a few days to get to me.
5.05 Verified Buyer
I have an older machine and they have the hard to find parts I need in stock.
5.05 Verified Buyer
I mean we had no issues whatsoever.
5.05 Verified Buyer
They have fantastic customer service in their parts department. Derrick is exceptional. Justin and Annalisa are terrific.
5.05 Verified Buyer
They have the parts I need for my Vermeer equipment.
5.05 Verified Buyer
I like the quality and durability of the equipment.
5.05 Verified Buyer
They have the yellow jacket teeth that I need in stock.
5.05 Verified Buyer
I don't recall the exact parts which means I had no issues and everything was fine.
5.05 Verified Buyer
They have good products and good service.
5.05 Verified Buyer
As far as Vermeer, they are a good company within itself.
5.05 Mike Bevacqua
The parts never take long. Two days tops. It's never a life or death situation either.
5.05 Karen
Everything was perfect!
5.05 Nick Lisikatos
The guy was helpful and the machine worked really well.
5.05 Lou Latronico
Every time I call them up they always know exactly what I'm looking for.
5.05 Verified Buyer
They're very courteous. When they say they're going to call back, they do. They follow up.
5.05 Verified Buyer
Vermeer completed everything pretty quickly. It's always a pleasure working with them.
5.05 Jimmy Reese
They're just cordial and very professional. The overall experience has been outstanding.
5.05 Mark Jurek
There's no more leakage from the motor so I'm happy.
5.05 Verified Buyer
They were very, very helpful.
5.05 John Chen
I can't really remember the purchase itself but I do know I didn't have any issues.
5.05 Verified Buyer
I own a stump grinder so I have to get parts from Vermeer.
5.05 Verified Buyer
They were very knowledgeable and they helped me.
5.05 Verified Buyer
Got some parts from Vermeer. They had everything ready when I picked it up.
5.05 Junior G.
The woodchipper was great. They didn't overcharge me or anything.
5.05 Verified Buyer
Most recently, it was a part on back order for 126 days and they found it for us. We got in a couple of days.
5.05 Verified Buyer
Everything is fine.
5.05 Verified Buyer
I feel they are more timely in responding to our needs than other companies I have dealt with.
5.05 Verified Buyer
This was our first time going to Vermeer and I found them very knowledgeable and helpful.
5.05 Verified Buyer
They know my older chipper and what parts I need and they have good parts availability.
5.05 Verified Buyer
I have a family member who works for Vermeer.
5.05 Chrisitan Arias
They have everything. They're friendly and knowledgeable people. They never let me down.
5.05 Verified Buyer
I like the machines at Vermeer. The salesman Kyle was very responsive and really knew everything about the machine.
5.05 Verified Buyer
I am very happy with the people and the products at Vermeer.
5.05 Verified Buyer
I had a good salesman but he retired.
5.05 Verified Buyer
I just like the way they always have the time to look for stuff.
5.05 Verified Buyer
They are very helpful when I have questions and they have the parts that I need.
5.05 Verified Buyer
A quality machine that I should have bought 10 years ago. I love this machine. I'll br buying more in the near future.
5.05 Verified Buyer
They give you options and are realistic about the availability and time frame in getting me parts. My family has been a customer for 39 years and have always been happy with Vermeer machines.
5.05 Verified Buyer
The sales man was very good and my family has bought several pieces of equipment from Vermeer. All went very well.
5.05 Tim Weaver
I'm very pleased with parts, I haven't tried it out yet to see if it's the right part but I am very pleased with everything else.
5.05 Verified Buyer
They're awesome.
5.05 Ivan Lietski
We order a lot of items from Vermeer such as blades, chippers, etc. and from my recollection, everything has been fine.
5.05 Verified Buyer
They've always provided great service.
5.05 Verified Buyer
Make sure you tell them David McDaniel deserves high praise.
5.05 James Macrae
They're just reliable, the service and the sales.
5.05 Marco
I've purchased from there a few times and it's good.
5.05 Carmine Buro
They have good communication and good customer service. That's a big plus.
5.05 Verified Buyer
They helped me out. They're very good.
5.05 Verified Buyer
Everything is all good over there.
5.05 Verified Buyer
I like their customer service.
5.05 Pete Righetti
They're very thorough and customer oriented.
5.05 Verified Buyer
They've been very communicative on specials.
5.05 Angel Sauipay
The service and sells are very good.
5.05 Verified Buyer
The service was really good. I'm really happy to work with Vermeer.
5.05 Verified Buyer
It's always a good experience and everything always works out well.
5.05 Phil Mosner
They normally have what I need. They're attentive to my needs. The counter people are good. Steve is especially good.
5.05 Verified Buyer
The computer system for order makes it very easy to find parts.
5.05 Verified Buyer
I like finding the parts when I need them.
5.05 Verified Buyer
It was my first time going to Vermeer and everything went very well. I was very please with the experience.
5.05 Bill Williams
They are knowledgeable, and the parts guys take good care of us.
5.05 Sam Vansant
It's just easy. Everything is smooth and easy with them.
5.05 German Ortega
Pretty much everything. Good hospitality. They're knowledgeable. Great service.
5.05 Sean Kelly
They had everything, they were very knowledgeable, and the pricing was a lot less then I thought it would be.
5.05 Verified Buyer
Everything. The service was good.
5.05 Mike Dinardo
The guy who helped us out was amazing. Great guy." couldnt remember his name.
5.05 Santos Isaiah Hernandez
The staff was okay, The price for the machine was really good.
5.05 Zulma Arango
Technicians are very good.
5.05 Verified Buyer
When we usually order from vermeer, we always get great service which is why we always come back.
5.05 Carmen Quiros
They're very good. Whatever we need, they're always there. We've had very good experience with Vermeer.
5.05 Verified Buyer
The equipment is quality equipment, you just have to pay for it.
5.05 Verified Buyer
They're good.
5.05 Verified Buyer
I like their total overall knowledge and the quickness of getting a part in.
5.05 Tom Vaughn
Those guys over there are great.
5.05 Juan Calderon
Whenever I go there they help me right away.
5.05 Verified Buyer
They always do good work and they always stand behind the work that they do.
5.05 Verified Buyer
They are very knowledgeable and get us the parts quickly.
5.05 Verified Buyer
Steve does a great job for me. He is very knowledgeable and accommodating.
5.05 Verified Buyer
I ordered the filter and they shipped to me the next day. It was a good experience.
5.05 Verified Buyer
They have good machines and I like them.
5.05 Russ Palumbo
They're responsive, knowledgeable, and provide hands on training.
5.05 Ed Buchinski
We've dealt with them for years. Everybody's top notch.
5.05 Erica Lawson
They always have the parts available.
5.05 Verified Buyer
They've had good product knowledge and a well built, well preforming product.
5.05 Manny Quezada
I have been using Vermeer North Atlantic for a very long time. All of my tools are from Vermeer North Atlantic.
5.05 Aris Jerez
Vermeer always helps us find what we need.
5.05 Vic Cornwall
They're always good with me. They follow through with everything I've ever ordered. They really go above and beyond.
5.05 Verified Buyer
Vermeer is great to work with.
5.05 Joe Romano
Communication. They call us exactly when a part gets in. They're pleasant and very knowledgeable.
5.05 Bill Hickey
They're very helpful. When we need something, they're right on it.
5.05 Anthony
The quality of the parts is good.
5.05 Verified Buyer
Ben the salesman is very helpful. Anytime I call he always helps me find parts or resolves any problems.
5.05 Alvaro Gonzalez
They're great at answering the phone, they're very knowable, and parts usually get here within a couple of days.
5.05 Gilberto Soto
It's a great place and a great location with a great staff." "Paul knows what he's talking about. He always answers my questions, he's very knowledgeable.
5.05 Daniel Puquir
I really appreciate the help. Whoever is running the place now is very helpful.
5.05 Hugo Vega
The equipment availibilty is really good and they have great customer service.
5.05 Verified Buyer
Vermeer's equipment is very easy to work on.
5.05 John Astrologo
The products were excellent, well-built, and perfect for us construction guys.
5.05 Glen Valdora
The salesman is always very helpful.
5.05 Darrell George
Just friendly service and the shelves are usually stock.
5.05 Verified Buyer
It all went perfect
5.05 Verified Buyer
The employee are very knowledgeable and helpful. we buy a to of parts and Vermeer is alway dependable.
5.05 Bruce Cohen
I always tell people I love Vermeer North Atlantic's Equipment
5.05 Ken Petrosky
I ordered a lot of parts from Vermeer North Atlantic and there has never been an issue.
5.05 Verified Buyer
It was very easy to get the parts I needed.
5.05 Terry Lade
Between parts and service I'm satisfied. They have the parts in, the service is good.
5.05 Jimmy Marks
The staff is always very responsive and attentive. Paul, the Manager, is very helpful. He is one of the reasons I keep coming back to Vermeer.
5.05 Ryan Duff
They had what we needed in stock, the guys are professional and knowledgeable and have used them for a while.
5.05 Selvin Ruiz
I used them all the time they have the parts in stock and the prices are reasonable.
5.05 Verified Buyer
They have the parts in stock and they get them to me in two days' time, they are easy to work with and I have no complaints or issues.
5.05 Verified Buyer
Convenience.
5.05 Tom McAuley
I am a long time customer and Ron runs a very tight ship with good people. He sets a good example for the company.
5.05 John Gribble
They are very knowledgeable and have good equipment.
5.05 Randy Mazzocchi
If I have any issues Ben in the Lumberton branch gets right on it.
5.05 Peter Grealish
Vermeer North Atlantic has good products.
5.05 Justin Ditmars
No complaints.
5.05 Tom
If you want to buy other brand you have to go to New Jersey or something so I'd say the convenience.
5.05 Sammy
No issues at all
5.05 Verified Buyer
They have parts I need in stock and if they don't they get me the parts quickly.
5.05 Jim Bruno
I like they're quickness, response time and knowledge. They, overall, care about their customers.
5.05 Will Saduk
I've always had good experiences with Vermeer.
5.05 Danny Love
I like their timeliness and their desire to always please the customer.
5.05 Andres Morales
The service was personal,it was good.
5.05 Rick Kelly
I am very satisfied with Vermeer.
5.05 Shawn Farley
Everyone is knowledgeable, and they are overall good to do business with.
5.05 Mike Coryell
I called the order in and they had them on backorder. They called me right away as soon as they came in. I am pleased.
5.05 Jack Wagner
I like the availability of parts and they really know what the industry needs.
5.05 Melissa Lehman
They are responsive and get me the parts quickly.
5.05 Kevin O'Donnell
We have dealt with them for years. Their parts are very helpful.
5.05 Tim Sliker
Vermeer has a good product, good machines, and I have not any issues with anything. Also, the customer service is great.
5.05 Juan Flores
It is easy to find available parts.
5.05 Theresa Lambertson
Everything has been quick, easy, and timely.
5.05 Patrick
We've used other company's and always had to call back but when I use you guys, you follow up and call me back and help me sort out things over the phone and you email me the receipts which helps a lot with our books.
5.05 John Charles
Worked with them a lot and they are great.
5.05 Verified Buyer
Parts availability. They get parts to me quickly.
5.05 Anthony Gomez
Everything was fine.
5.05 Chris Malcolm
Everything was good.
5.05 Verified Buyer
They have the parts need when I need them.
5.05 Verified Buyer
Their chippers work well, they've got a good machine.
5.05 Verified Buyer
The product is very good and their parts availability is also good. Chris Root is very knowledgeable.
5.05 Ken Tyler
My experience was very good and there were no issues. The representatives were very responsive.
5.05 Verified Buyer
I would recommend them they were fair
5.05 Ana Medina
The customer service is great. They are super diligent.
5.05 Verified Buyer
They have good customer service and they usually have everything I need in stock.
5.05 Verified Buyer
The employees go out of their way to help
5.05 Verified Buyer
Everything was fine
5.05 Verified Buyer
They have everything I need as far as tools and equipment. Most times they are very good to work with.
5.05 Bill Schorr
They're just very personable, knowledgeable, and have good customer service.
5.05 Luke
Everything was great and you guys were quick to respond and very professional.
5.05 Gina Thompson
Everything is always great with them.
5.05 Verified Buyer
They have good customer service and have the parts I need in stock.
5.05 Todd Pearson
They're knowledgeable, do what they say they're going to do, and do it in a timely fashion. I'm very happy with them.
5.05 Jose Cardenas
Everything is good, great service.
5.05 John McPeak
The people I've been dealing with have always been professional." "In their service department, Tom McGrail and John have been exceptional.They're the key to my success. They're totally engaged.
5.05 Brandon Tanzola
They're personable. The salesman knew exactly what I needed. They're friendly and easy to work with.
5.05 Verified Buyer
Stu does a good job. He is very knowledgeable and helpful.
5.05 Verified Buyer
Their equipment is good. They're kind and courteous. I have no problems with them whatsoever.
5.05 Verified Buyer
They are good to work with and have no complaints.
5.05 Frank Miranda
I like the equipment and the service.
5.05 Verified Buyer
They've always answered when I call in timely manner. They're good.
5.05 Verified Buyer
They are very freindly and knowledgeable.
5.05 Verified Buyer
They do good work.
5.05 Verified Buyer
Their customer service is very good. Carlos,our salesman, is very supportive to my needs. I buy over a million dollars of equipment a year from Vermeer.
5.05 Verified Buyer
Super attentive and very helpful
5.05 Verified Buyer
Vermeer is a great dealership
5.05 Rich Mitchell
They're our preferred vendor
5.05 Miguel Zamora
I recommend them a lot. So far I'm very happy with the machine. I made the right decision buying Vermeer. I have 4 machines from Vermeer.
5.05 Verified Buyer
They very knowledgeable. They explained the parts I needed and and made sure I had everything I needed to go along with the parts.
5.05 Verified Buyer
They are they only place I can get my Vermeer machine parts.
5.05 Verified Buyer
They do everything well. All of the above. They have good and knowledgeable salesmen.
5.05 Verified Buyer
I like the service. They do a good job.
5.05 Verified Buyer
They are knowledgeable and prompt to answer any questions I might have.
5.05 Verified Buyer
They did a good job getting me the machine quickly.
5.05 Verified Buyer
Justin, the Sales Tech, and the Salesman did an excellent job for us. I was very pleased with the whole experience.
5.05 Verified Buyer
They carry most every items that I need.
5.05 Verified Buyer
They treated me respectfully.
5.05 Verified Buyer
I don't know, i don't want to go through that.
5.05 Austin Riggs
They have good quality equipment and they were helpful in getting me what I needed when I needed it.
5.05 Sebastien Mejia
They paid attention to service.
5.05 Josh Wyshinski
They're very understanding.
5.05 Verified Buyer
The staff are excellent.
5.05 Verified Buyer
They explained the machine and the maintenance program very well.
5.05 Verified Buyer
Carlos did a really good job he was very knowledgeable and helpful.
5.05 Verified Buyer
Carlos was excellent. He was very knowledgeable and responsive.
5.05 Verified Buyer
They have good equipment and they are nearby.
5.05 Verified Buyer
They do an overall good job.
5.05 Barbara Macrie
Pick you guys for your quality, delivery, and customer service." "Vermeer's employee knowledge I would give a 5+. There was a man his name started with a K he was excellent
5.05 Julio Rojas
Customer service is great
5.05 Verified Buyer
They explain things well and are very helpful finding the parts.
5.05 Verified Buyer
The customer service is excellent and, depending who talk to, they are very knowledgeable when it comes to parts.
5.05 Verified Buyer
They are really on top of their game. They complete the work and get the machine back quickly. I like that the communication regarding the work is very good.
5.05 Verified Buyer
They are very easy to work with and the parts people are very knowledgeable.
5.05 Verified Buyer
They were the only place around who had the chipper we were looking for and the delivery was very fast. All around, they did a good job.
5.05 Verified Buyer
We like the equipment. It is reliable and the service team is very good.
5.05 Verified Buyer
The customer service and sales guys are very good. They are very responsive."responsive.
5.05 Verified Buyer
Yes I recommend you all the time
5.05 Verified Buyer
They are very nice and helpful.
5.05 Verified Buyer
They make very good equipment and they have the parts I need. They are always friendly and easy to work with.
5.05 Verified Buyer
They have good equipment and the people are a pleasure to work with.
5.05 Verified Buyer
The equipment is good. I have done business with Vermeer for many years.
5.05 Verified Buyer
They have a good variety of equipment and they are easy to work with.
5.05 Verified Buyer
They are knowledgeable and offer a wide variety of equipment which makes going a great experience.
5.05 Verified Buyer
I've been with Vermeer since 1991 and they do a great job.
4.55 Gavin Lewis
Their Customer Service is superb!!!!
4.55 Verified Buyer
They had the parts in stock.
4.55 Jake Lentz
I am happy with them and they usually have the products that they need.
4.55 Muqtadir Hakeem
They're very personable, friendly and they know what they're doing.
4.55 Verified Buyer
I've been dealing with them for years and the service is great.
4.55 Josue Gomez
They are professional and they usually have what we need in stock.
4.55 Verified Buyer
It was a great experience, the staff was helpful.
4.55 Verified Buyer
Great tracks and they sent them out the next day.
4.55 Verified Buyer
timely service
4.55 Verified Buyer
overall happy with Vermeer. They aren't expensive and the parts are great.
4.55 Verified Buyer
product was in stock
4.55 Verified Buyer
Service is great, I'd recommend them.
4.55 Verified Buyer
great customer service
4.55 Verified Buyer
the original order was ordered 3/16 and we got the wrong pump. It took about 2 weeks for the new pump to come but the staff team was really responsive and helpful.
4.55 Verified Buyer
The rep is great, they come on time as well.
4.55 Verified Buyer
Other than the miscommunication, they are really good.
4.55 Verified Buyer
They do great work. but the prices are high.
4.55 Verified Buyer
knowledgeable and have a lot of equipment and tools.
4.55 Verified Buyer
they've had what I needed and got it to me.
4.55 Verified Buyer
I go there all the time.
4.55 Verified Buyer
Everything has been good.
4.55 Verified Buyer
The service was nice and they were pretty good.
4.55 Verified Buyer
The guy Steve was really helpful and was able to get me everything I need.
4.55 Verified Buyer
They always get me the parts I need pretty quickly.
4.55 Dave
Everything went fine.
4.55 Verified Buyer
Haven't purchased any equipment in over a year but the parts always come in handy.
4.55 Tom Jordan
I have a very old machine and they were able to get the parts I needed at a reasonable price. You can't ask for more than that.
4.55 Verified Buyer
They are close by and have the parts I need.
4.55 Verified Buyer
The equipment has been pretty good and the service has been adequate.
4.55 Verified Buyer
The parts guys are very knowledgeable and are always helpful finding the parts I need.
4.55 Verified Buyer
They're good communicators.
4.55 Verified Buyer
Ben, my salesman, is top notch.
4.55 Verified Buyer
They're one of the only places I can get parts from. I'm a long way from a Ditch Witch dealer but Vermeer is able to order parts for me.
4.55 Jose Flores
They have parts in stock, easy to work with them, and it's always a good experience.
4.55 Verified Buyer
The response and the equipment. To me the equipment is everything.
4.55 Verified Buyer
We've never had an issue with them. I know that's very general.
4.55 Verified Buyer
I like their equipment. There's a girl running the parts department now who seems to know what she's doing.
4.55 Verified Buyer
They're helpful, knowledgeable, courteous and prompt.
4.55 Verified Buyer
They are knowledgeable but did not give a 100% answer to a question I asked them about recently.
4.55 Verified Buyer
Haven't had any issues with them and have no complaints.
4.55 Dave Stofanak
I was very impressed when they came out and demoed the equipment and they throughly explained the equipment. I am very pleased with the equipment and the service they provide.
4.55 Marvin
I have no reason to complain.
4.55 Verified Buyer
Depends on the product, some grinders are awesome. Chippers, if they go in for service, we are not totally happy. We sent a chipper down for service under warranty and they sent it back and it still had the same issue. We attempted to send it back again to fix it and they said it was no longer under warranty.
4.55 Lisa
No reason
4.55 Verified Buyer
Everything went okay
4.55 Verified Buyer
Vermeer has the parts I need that no one else carries.
4.55 Verified Buyer
They understand my work and know I need my parts quickly.
4.55 Verified Buyer
I like support when we need parts. A lot of the other people are foreign based and parts are not readily available. Vermeer is there when I need them.
4.55 Verified Buyer
I liked the kid that I worked with. He worked with me to make it happen.
4.55 Verified Buyer
Their service is great.
4.55 Verified Buyer
They send me equipment and they send me parts.
4.55 Verified Buyer
You guys are always good
4.05 Verified Buyer
The parts/sales team is wonderful but as far as getting my warranty acknowledged is what makes me wish I would've went elsewhere.
4.05 Dennis McCabe
They are real easy to deal with.
4.05 Verified Buyer
They have good service.
4.05 Verified Buyer
They're good. I bought my mower from them.
4.05 Verified Buyer
The parts are great and I always get some parts from them but they swap mechanics out so much and they just aren't good at updating or getting stuff back to you on time so I just order the parts and repair it myself now.
4.05 Verified Buyer
good company
4.05 Verified Buyer
They have a lot of turnover. Seems like people are leaving every other year. They can't keep people.
4.05 Verified Buyer
Every time I call there I get someone who knows what's going on. They're very knowledgeable.
4.05 Verified Buyer
highly recommended.
4.05 Verified Buyer
The parts itself is good as well as pricing.
4.05 Verified Buyer
Everything went smoothly, didn't have anything to complain about.
4.05 Verified Buyer
They got me on and off the phone quickly.
4.05 Bob Schoonmaker
The people in the parts department are friendly and pretty knowledgeable.
4.05 Verified Buyer
They're really knowledgeable.
4.05 Verified Buyer
I had a good experience overall.
4.05 Verified Buyer
The machine works great, I would recommend it as of now.
4.05 Verified Buyer
We repair equipment and they usually have the parts we need in stock.
4.05 Verified Buyer
They are helpful find us the right parts for our equipment.
4.05 Verified Buyer
I like the Vermeer equipment.
4.05 Verified Buyer
They responded very quickly on any question we might have had.
4.05 Verified Buyer
We had it the next day.
4.05 Verified Buyer
They treat us pretty well.
4.05 Verified Buyer
Whenever I take equipment in, it's fixed properly.
4.05 Hector Beltran
They always seem to have the parts every time I go there.
4.05 Pasquale Avila
I like the way they treat customers. I can only tell people good things about Vermeer.
4.05 Verified Buyer
Well, they have a lot of products, and although they're expensive, they're better than other dealers they compete with.
4.05 Verified Buyer
I like their equipment.
4.05 Verified Buyer
I don't have time to get into it, just say the service is good but the price is high.
4.05 Verified Buyer
I like their equipment.
4.05 Verified Buyer
They are knowledgeable and answer all my questions.
4.05 Ray Congelli
Vermeer has been pretty good to me.
4.05 Verified Buyer
They are conveniently located and have the parts owe need.
4.05 Verified Buyer
Don't know
4.05 David Barker
We've been using Vermeer for 20 years now.
4.05 Alfredo
No Comment.
4.05 Neil Martin
I have always been happy with them.
4.05 Verified Buyer
They have the parts I need,
4.05 Verified Buyer
I use a whole bunch of different companies for a whole bunch of different reasons.
4.05 Verified Buyer
Some of the parts were priced too high
4.05 Verified Buyer
They have some good people and the equipment is good.
4.05 Verified Buyer
For the most part, if I can't find a part number, they're reliable at finding it.
4.05 Verified Buyer
They are Vey knowledgeable and the availability of parts is very good.
4.05 Verified Buyer
The service guys were good to work with. The Sales guy do a good job as well.
4.05 Verified Buyer
Steve in parts and John service are very good to work with. They go the extra mile and are very helpful.
4.05 Verified Buyer
All the parts people are pretty knowledge and work with me in helping me finding the parts I need.
3.55 Verified Buyer
The availability of what I need, Vermeer always has it. If you shop around you could probably find it cheaper.
3.55 Verified Buyer
We use them in our business. We need them.
3.55 Verified Buyer
The parts guy was very helpful.
3.55 Verified Buyer
The equipment is pretty good.
3.55 Verified Buyer
Overall they do a good job.
3.55 Verified Buyer
They had the stuff I needed.
3.55 Ryan Moore
Their customer service is good.
3.55 Verified Buyer
I don't like Vermeer's factory support. It's better from Carlton and Bandit. They seem to go the extra mile for us.
3.55 Verified Buyer
There aren't too many people in town who make the stuff they make.
3.55 Verified Buyer
They have great product and the purchases are nice and smooth.
3.55 Verified Buyer
They did a locking system on the chipper that the contact was very pleased with. In regards to recommending Vermeer he says its depending on what their doing. He said for a rental machine these aren't the best machines because they have too many computers which causes too many electrical problems, but he said the computers are good because they make the machines are safer.
3.55 Verified Buyer
The parts are too expensive.
3.55 Verified Buyer
For rental it would be 0, but for parts maybe a 7. Probably a 0 for service as well." "I know a guy who bought a chipper from Vermeer who took it in for service and they told him they couldn't fix it.
3.55 Verified Buyer
They do good parts breakdowns.
3.55 Verified Buyer
The equipment is good but the service sucks. The people are very nice. The salesman was great. I don't want to throw anyone under the bus.
3.55 Verified Buyer
The machine is great and the customer service is great.
3.55 Verified Buyer
We have had good service in the past it is just this last visit that didn't work out well.
3.55 Verified Buyer
My hydraulic pump was leaking and bolts broke off in the pump and Vermeer charged me $500, told me I needed to buy a $6000 part, and worked on it for an hour. When I got it back it looked like they hadn't even touched it and the bolts were still in the pump. I took it to my friend who's a diesel mechanic and he got the bolts out and saved me $6000.
3.55 Verified Buyer
You guys jack up prices on equipment parts" "Radiator and fan's are priced sky high
3.55 Verified Buyer
I had to take it in twice and they still could not find the problem. They said it might be a computer problem but had no solution.
3.55 Verified Buyer
The customer service is horrible. There are a few people have bad attitudes. Especially the person who first picks up the phone to direct the call to the right department, he is a real dick. Some of the people there just have bad attitudes.
3.05 Verified Buyer
The pricing is too high.
3.05 Verified Buyer
I can't say right now.
3.05 Verified Buyer
They do alright.
3.05 Verified Buyer
The problem is everything is proprietary. You can only get parts from Vermeer.
3.05 Verified Buyer
The lack of thoroughness of repairs and the lack of communication.
2.55 Verified Buyer
I didn't have a good experience.
2.55 Verified Buyer
It's hot and cold with the parts and service department. Sometimes things go well and other times, not so well.
2.55 Verified Buyer
The boom we have is light weight and it broke. The tracks also seem to wear out quickly.
2.55 Verified Buyer
Vermeer equipment is not as good quality as some other brands. Stump grinders are good but the chippers not so much.
2.55 Verified Buyer
It's whoever has the product support in the area. It doesn't really go by the brand. It's product service.
2.55 Verified Buyer
Customer support and service are great but in regards to the product I give them a zero. I feel their products are built cheesy and cheap.
2.55 Verified Buyer
The parts had to be manufactured by me to fit. It is costing me more money.
2.55 Mike
You don't have a central location you're either in Northern New Jersey or you're in Beacon, NY, and that an 8 hour turn around time for us.
2.55 Verified Buyer
They denied him from paying credit on a chipper machine
2.55 Verified Buyer
The service department is not very accommodating when I call with questions about the machines. The pricing is too high and I look for after market parts when I can.
2.05 Tom
I haven't received my parts just yet but the ordering process was great.
2.05 Verified Buyer
All the parts are proprietary and everything is overpriced. The quality of the equipment went down." "I f---ing hate these guys. I'm spending between $1,000 to $1,500 per week on parts with Vermeer.
2.05 Verified Buyer
They are nice and tried to help but they have no clue as of what they are doing. I don't want to speak badly about them because the service was great, they just need more training.
2.05 Verified Buyer
The parts that I needed were great but they didn't have the parts for the motor I have, and it's a Vermeer motor.
2.05 Verified Buyer
Pricing issues - "I bought a machine and I have had to get it fixed multiple times. The quality is not there and there are many other, better-priced companies.
1.55 Verified Buyer
I mean they fixed the machine and all but the labor was way too high.
1.55 Verified Buyer
They don't stock parts and they lack product knowledge.
1.55 Verified Buyer
It's not the machine they told me it would be. They just kept giving me excuses.
1.55 Verified Buyer
The service department billed me time on running the machine they were servicing for us. That didn't make any sense. They ran it for about an hour to figure out what was wrong. I was very direct about it. They eventually took it off the bill.
1.55 Verified Buyer
The product breaks a lot and it's expensive. We go through tracks at $500 a pop.
1.05 Verified Buyer
Need a gear box for my chipper I was told it will take a year to get it.
0.55 Verified Buyer
charging me for a service when i took out insurance on the rental truck
0.55 Verified Buyer
We had a bad experience with Vermeer. It was complicated.
0.55 Verified Buyer
I have a lot of problems with the company, I purchased a log grappler, and it constantly is breaking and needs its pin replaced. I have spoken to the company multiple times and no one has listened to me. It is causing me tons of money and it is a huge safety violation. My fellow friends have the same issues and there are plenty more companies that don't have these issues
0.55 Verified Buyer
I will never recommend them.
0.05 Verified Buyer
My problem is with the machine. The hydraulics went out after only 252 hours. I called and was told that's a common thing. They said they had 6 other machines with the same problem. They also told me my machine is out of warranty.

About Vermeer North Atlantic

Vermeer North Atlantic distributes the complete line of Vermeer equipment, including trenchers, directional drills, stump grinders, brush chippers, and more. New, used and rental machines are available. When you need a part, Vermeer North Atlantic will ship it out for quick delivery from their extensive inventory. A team of experienced, trained technicians provides maintenance and repairs to minimize downtime. If you are looking for a machine for a one time job, Vermeer North Atlantic can provide one from its rental fleet.

Read Vermeer's reviews below to see what people say about them in phone surveys.

Vermeer North Atlantic Locations

Brewster, NY
190 Fields Ln
Brewster, NY 10509
845-278-9700
Map & Hours

Lumberton, NJ
7 Maple Ave
Lumberton, NJ 08048
609-267-6600
Map & Hours

Holbrook, NY
805 Grundy Ave
Holbrook, NY 11741
631-580-4400
Map & Hours

Middletown, PA
2888 E Harrisburg Pike
Middletown, PA 17057
717-930-8780
Map & Hours