Verified Reviews for Vermeer North Atlantic

We conducted phone surveys with actual customers

Winsby receives invoices from Vermeer North Atlantic each month, then calls their customers to ask them to rate Vermeer, based on their experience. Vermeer's star rating is the total of all ratings and verified reviews from real customers.

800-624-0623    

Vermeer North Atlantic

4.6 703 surveys

Verified Buyers

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5.05 Verified Buyer
They are close to my business. They usually get the parts the next day.
5.05 Verified Buyer
They always have the parts I need.
5.05 Verified Buyer
I did recommend them and 2 of my friends have bought the same machines. Now there are 4 of us. It's a good machine, just the right size.
5.05 Eric Resetar
They had the parts that I needed in stock, and it's always easy to do business with them.
5.05 Verified Buyer
They're knowledgeable.
5.05 Verified Buyer
They had what we needed at the time.
5.05 Verified Buyer
The service is amazing.
5.05 Verified Buyer
They're very good.
5.05 Verified Buyer
The people at Middletown are good. I have no problems with them at all.
5.05 Verified Buyer
Again, it's the availability. If I need parts they usually have them. If they don't have them they get them out to me quickly.
5.05 Verified Buyer
They had the parts that were needed and delivered them promptly.
5.05 Matt Steiger
Every time I call them, they get me what I need within a day or two and that's including delivery. I've never had a bad experience!
5.05 James Wesolko
They were easy to work with, they answered all my questions, and they got the parts delivered when they said they would.
5.05 Glen R.
I can easily say you guys were always good to me when I needed parts from you. I would definitely recommend you all.
5.05 Verified Buyer
I'm currently on site and have to make this quick. I thought you were calling because last night I sent a message in regards to my login portal. I'm having trouble logging in to make a payment. Aside from that, I'd like to add that my sales rep is great!
5.05 Verified Buyer
I just purchased parts again from you guys yesterday. The parts foreman is very knowledgeable and helpful.
5.05 Verified Buyer
They had the parts in stock and it's easy to work with them.
5.05 Verified Buyer
The response time was pretty fast.
5.05 Verified Buyer
They're there when needed.
5.05 Tony Baldino
Everything was quick and efficient and went smoothly. Those guys over there are top-notch. They were helpful and very knowledgeable. They were also easy to talk to and make me feel comfortable.
5.05 Denton Spencer
I found them to be good to work with.
5.05 Verified Buyer
I would recommend based off the fast service I received.
5.05 Ben Z.
It was a simple and easy transaction.
5.05 Verified Buyer
For as much as I remember, Vermeer was great to work with and everything turned out well.
5.05 Verified Buyer
It was okay, we didn't run into any issues. It did have to get ordered but it only took 2-3 days to reach us.
5.05 Verified Buyer
Steve, the parts manager, is phenomenal.
5.05 Bill Hickey
We were very happy with you guys.
5.05 Scott Randall
I called up, asked for what I needed, got a confirmation email, and the response times were very prompt.
5.05 Pat Enright
They're good people.
5.05 Verified Buyer
I like the salesman.
5.05 Verified Buyer
They made good recommendations about the equipment and its uses.
5.05 Verified Buyer
Very professional, excellent.
5.05 Julio Cholula
Everything works and every time I go everyone is friendly.
5.05 Jake Hamilton
Everyone is knowledgeable, anytime I call for a question they have the answer. They get me the right parts usually within the same week even. Usually less than 5 business days which is hard to find. Most of the time I'm on the phone with them for 15-20 minutes asking questions and advice and they don't try to rush me off the phone or anything like that.
5.05 Verified Buyer
Again you're the only people in town. You have a superior product in directional drilling, but the price point is high and we don't have a choice on where to go.
5.05 Verified Buyer
They're good guys over there, I like them. They're okay.
5.05 Verified Buyer
I got what I needed in and the parts work.
5.05 Verified Buyer
Tom in parts is the best. He does a great job.
5.05 Verified Buyer
They provide good service.
5.05 Verified Buyer
Everything is always good with you guys. It's always a pleasure. I've never had a problem. You guys are great.
5.05 Verified Buyer
I like their customer service.
5.05 Verified Buyer
They seem to know what they're doing. They're knowledgeable.
5.05 Scott Dorn
This was a guard for a trenching wheel, so it wasn't in stock but it's because it was custom and it came pretty quickly regardless. When it comes to trenching I would definitely recommend Vermeer. It's the best- from my experience- trenching equipment out there especially compared to CASE and Ditch Witch.
5.05 Verified Buyer
They've got the products, it's mostly supply and availability.
5.05 Verified Buyer
I like the machine and the people who work there.
5.05 Deanna Demarco
When I walk in there, everybody is professional and a pleasure to deal with them. Sometimes, I'll have to go elsewhere and I'll kind of dread having to go there, but that's never the case with Vermeer. Some places, there's a long wait or they'll maybe take the men before me even if I'm there first, things like that. Never have I had that with Vermeer. They'll carry things out to the car even, whether it's heavy or not. If I could say a 10 for my last overall experience, I would. I would rather use you guys for just about anything and everything.
5.05 Cooper Vancott
They had what I needed and were knowledgeable. They were right on top of everything.
5.05 Ana Medina
They always take care of us.They have great customer service and we have a great relationsip with them. Never had a problem with Vermeer.
5.05 Verified Buyer
They're friendly and very knowledgeable.
5.05 Jose Espinoza
They really helped me to find the part I needed, I appreciate what they do. Everytime I call or come in, I always get good service. I really can't complain about anything.
5.05 Verified Buyer
Any time we need parts for our core machine, which is a little older, they've always been able to find them.
5.05 Flabio Carchipulla
I appreciate everything Vermeer does for me. I think you guys are very good.
5.05 Verified Buyer
The sales team was really helpful, they answered all my questions, and it was a really good experience.
5.05 Lindsey Probeck
They communicate well,and they get the drill repairs done in a timely manner.
5.05 Juan Carlos Vargas
They always take the time to answer my questions.
5.05 Tom Brown
They're very good now. The quality is better at Vermeer than at other similar places. I deal with Chris Root a lot and he is excellent.They're very punctual getting back to you if you leave a message. It's a good team there.
5.05 Alejandro Deciderio
Everybody is friendly there, they're good people. I tell them what I need and they help me get it quickly.
5.05 Bill Buchanan
I'd recommend due to the availability of parts.
5.05 Devon Meyers
Everything always works out well with them, and they are always professional and helpful.
5.05 John Stanley
The knowledge level of the employees, the way they know the machines.
5.05 Verified Buyer
Everything with them has been great and I have no complaints.
5.05 Ryan Bridges
The whole crew has been great. No complaints, I'm very confident I can take my business there and it will go smoothly. If I call and there's no answer, they get right back to me. Everything overall has been great.
5.05 Verified Buyer
They always have what we need in stock, and they know what we need. There are specific items that we get that are usually in stock. They're the only place we go actually for saw blades.
5.05 Austin Riggs
They were on point with everything. They were very accessible, easy to talk to, they had what I needed. Everything was fine.
5.05 Noreen Meyer
The salesman was great. It honestly went perfectly. Everybody was great, the part was in. All around satisfied.
5.05 Eli King
They were knowledgeable on the parts that I needed. That was the biggest reason I went with them, was I couldn't find the parts anywhere else.
5.05 Matt Benn
Very helpful with steering me in the right direction for what I needed. The people that answer the phone and the people at the front desk were very knowledgable and helpful. Thats really what I'm looking for in a parts shop. I would highly recommend them.
5.05 Ron Williams
I'd highly recommend, we've dealt with their machines in the past. I've had good luck with them, never any issues. I'm happy with them.
5.05 Andrew Brinkstar
They did a good job, and they had the parts already in stock.
5.05 Jose Morfin
They are a great company and all of my equipment is Vermeer equipment. I also like how close their location is.
5.05 Verified Buyer
They are a good vendor to work with, and they are helpful and always professional.
5.05 Levi Fisher
I always have a good experience with them. I especially appreciate their prompt service.
5.05 Verified Buyer
The people over there whether it be for rentals, parts, or whatever are terrific. They do whatever they can do to help and expedite things. I always would recommend.
5.05 Hector Beltran
Everyone is nice over there, good experience every time. Everything is usually good with them.
5.05 Bill Yost
I want to shoutout Kyler Foster and Ron D. They took very good care of us and we're very pleased with the purchase and the follow up after.
5.05 Brendan Kurtis
They made it really easy to find my parts, they did exactly what they told me they would do. THe guy even sent schematics for me. Very happy with them, 5's across the board. 10 even though the scale didn't go there honestly.
5.05 Bill Schorr
I'd highly recommend. Eveybody there overall- service, parts, sales- anybody who I run into in that facility is always very helpful.
5.05 Gary Moyer
They're umber one in quality and reliablitly
5.05 Jason Scolaro
They've always been great, we always use them for parts.
5.05 Al Caruso
They have always taken care of us with ease. They have a wonderful staff.
5.05 Caleb Corby
I always get what I need because their staff is very quick. They are very reliable and it is always an easy experience.
5.05 Verified Buyer
They always have everything we need.
5.05 Eduardo Juarez
They're very knowledgable. I didnt know what I needed, but explained it to them and they were able to tell me what I'd need. Some people get frustrated when you don't know what you're looking for, but they just helped me out with it.
5.05 Sean Carr
They've always good done for us, it was a really good machine I rented.
5.05 Adrian Tapia-Mejia
They spent the time to explain not just the machine but everything that came with it. He did a very good job with everything. He did a walkthrough of the machine and the maintenance and that warranty information. The machine itself works great; smooth,been reliable. We'll see over time of course but seems to be a unit that will stand the test of time.
5.05 Verified Buyer
We have been doing business with Vermeer for years now and they are always excellent.
5.05 Gerry Avery
Vermeer North Atlantic provides us with prompt service and delivery.
5.05 Rod Pennington
The parts department at Vermeer provided excellent customer service, even following up after the transaction was finished.
5.05 Ryan Cave
I already recommend them all the time. They do great work and get us everything we need in a timely manner.
5.05 Collin B
They were fast, had what we needed and delivered it quickly. They have a great staff.
5.05 Chuck Gallagher
Everything was great. We got the equipment when we needed it. All of the crew has been happy with it. The staff really helped us out.
5.05 Verified Buyer
They do a good job.
5.05 Verified Buyer
They always handle everything professionally.
5.05 Verified Buyer
They always have our parts and do a great job.
5.05 Verified Buyer
They go above and beyond every time we have an issue. The staff is amazing! They are quick to repair any of our equipment and do it with a smile. They have really taken care of us over there throughout the years.
5.05 Verified Buyer
They always have the parts we need and do a great job.
5.05 Tom Armer
Sara and the other person who work at the counter are amazing!!! The other name is at the tip of my tongue and I want them to get recognition as well. They guide me through things that I do not know, which shows me that they really care about their clients. Every time we have to call or go by Vermeer it is a pleasure. They do amazing work there and I highly recommend them all the time.
5.05 Verified Buyer
They do great work on our machines and they are trustworthy.
5.05 Verified Buyer
They are the only people we buy parts from and work on our machines. They do great work and I trust them to have everything correct.
5.05 Verified Buyer
They have great quality equipment and are great at what they do.
5.05 Verified Buyer
I am very happy with the work that was completed. They are very helpful and knowledgeable at Vermeer.
5.05 Matt Maia
My guy Carlos at Vermeer is phenomenal. I love the work he does and how knowledgeable he is. I wish every business had more people like Carlos.
5.05 Jose K
They are great people to work with.
5.05 Amos Fisher
I love working with them! They always have everything we need in stock and I am in the process of getting a new machine from Vermeer. The updated facility and website have been a blessing for them and us.
5.05 Verified Buyer
Since we only have three equipment from Vermeer, I haven't ordered a lot from them, but from my experience so far, the service is excellent and the parts were available when needed.
5.05 Verified Buyer
Vermeer is a good brand. They could work on their prices but other than that, the people are very knowledgeable too.
5.05 Verified Buyer
There aren't many chipper dealers around this area. They always have what we need when we need it.
5.05 Verified Buyer
They were very helpful, great product quality and we always get the correct working part quickly.
5.05 Verified Buyer
We're a hydraulic shop and we had a service call on a big generator. Everything went very well. We like Vermeer a lot.
5.05 Jay Zimmerman
Vermeer is the only place that carries the rental I was looking for.
5.05 Verified Buyer
They have always met our needs.
5.05 Verified Buyer
I have dealt with Carleton Equipment. I think that Vermeer is 10 times to deal with.
5.05 Jerry Coppla
They are the only Vermeer dealer in the area. They have a knowledgeable staff & have the parts in stock.
5.05 Anthony Kuzmaul
They are reliable and dependable. I have never had a problem with them. They always answer and are there for us.
5.05 Josh Wyshinski
They are always professional, and I like them and the parts that I purchase from them.
5.05 Verified Buyer
dealing with you forever over 20 plus years. parts person is knowledgeable. the parts can be shipped the next day. And the equipment is easy to repair.
5.05 Roy Baer
We have used them for years, and they have parts in stock and are always friendly and helpful." "Nothing at this time.
5.05 Verified Buyer
The workers are very helpful.
5.05 Verified Buyer
They had the parts in stock, and they are professional.
5.05 Verified Buyer
The woman behind the parts counter is always very helpful. I'm sorry I can't remember her name, I'm horrible with names.
5.05 Bob Weaver
The customer service is top notch.
5.05 Verified Buyer
They handle very well what we need them to do.
5.05 Verified Buyer
It's always a good experience.
5.05 Verified Buyer
They been knowledgeable, they've been good. They been responsive.
5.05 Verified Buyer
They were great.
5.05 John Risoli
They are always professional; they had the parts I needed in stock and delivered them when they said they would.
5.05 Gary Boyd
They had the parts in stock, and they are easy to order from.
5.05 Josh Nelson
This was my first time using you and it was a quick turnaround time. I got the part the next day. The guys were friendly, fast, and easy to work with.
5.05 Dan Gregson
The parts were available and the employee knew what he was talking about.
5.05 Nick Centrillo
In the town we are in they are the only ones that have everything we need.
5.05 Kevin Ramirez
I tell all my friends and customers to go there for parts.
5.05 Verified Buyer
They answer the phone, they take care of our problems, and they usually get the parts to us in one day.
5.05 Gilberto Soto
They are a good vendor; I have used them for years and I recommend them to others all the time.
5.05 Maureen Sheehan
We like their parts and they have them in stock, and we like them as a vendor.
5.05 Verified Buyer
I usually just call Frank up and he makes it happen. He does a good job.
5.05 Verified Buyer
Basically, they're helpful.
5.05 Verified Buyer
They're very good.
5.05 Perfecto (goes by Tito) Cardenas
I like everything they have really good things.
5.05 Verified Buyer
I would say for stump grinders 10, for chippers 1.
5.05 Verified Buyer
Don't mess with a good thing. it is solid equipment.
5.05 Verified Buyer
I worked there for 4 years, those guys are great.
5.05 Ervin Morales
I think you sell good parts.
5.05 Verified Buyer
They have equipment and parts in stock. They're knowledgeable. They're close to me, within an hour.
5.05 Alexander Barahona
Pricing was great".
5.05 Jim Macauley
If it was 1 out of 5 I would give them all a 10" "Outstanding work".
5.05 Peter Kryszan
10 out of 10, you guys were great I have no complaints".
5.05 Verified Buyer
Convenience, knowledge, and easy in and out.
5.05 Verified Buyer
They were great but I returned part.
5.05 Daniel Luongo
Likely".
5.05 John Harron
Vermeer provides great customer service.
5.05 Mike Minnich
Vermeer North Atlantic was easy to do business with.
5.05 Tom Henriquez
You are the only place that had the part available.
5.05 Clemente Ruggiero
Top notch, never have any problems with you guys".
5.05 Harold Grausam
Very likely, I only use Vermeer".
5.05 Ray Enste
I only use Vermeer, I recommend you guys all the time".
5.05 Paul Jost
5.05 Jay Regalbuto
Everything is very easy from the phone call to the pick up.
5.05 Lloyd M.
5.05 Dustin Kirk
5.05 Paul Wisneski
overall they do a great with parts and service. we also overall like the products itself.
5.05 Verified Buyer
They work with you, they deliver parts quickly, and they have a lot of things to offer.
5.05 Eathan Fleig
We have had an account for 10 years. They always tell us yes bring our equipment right in and they get the work done quickly.
5.05 Dave Granatelli
They are friendly and get what you need. They have a machine 630B tagalong they don't make anymore I'm happy with it it's my favorite.
5.05 Verified Buyer
I haven't heard any complaints from the guys".
5.05 Verified Buyer
That's for Lumberton only. The guy in Mount Holly was horrible." "I called Mount Holly and the guy there told me the part was no longer available. Then I called Lumberton and the girl found the part and got it for me right away." "It seems like Mount Holly has lost all of its experienced people, now you have a bunch of juveniles there who don't seem to know what they're doing.
5.05 Verified Buyer
They are a very company that has good machines and products.
5.05 Dan Lasinski
Very likely to recommend".
5.05 Ray Congelli
They were very helpful and responsive over the phone.
5.05 Steve Weaver
Everything was good, I'd recommend Vermeer".
5.05 Eric Florez
I was able to get the parts that I needed.
5.05 Verified Buyer
Everything was easy, quick, and seamless.
5.05 Angelo Locascio
Everything is always good and they have good products.
5.05 Ken Petrosky
I never have an issue. I have quite a few pieces in my fleet from Vermeer.
5.05 Chris Mohr
The staff was so helpful.
5.05 Louis Weaver
They had what I needed in stock; they are easy to work with. They are a really good company.
5.05 William Bowie
The technicians did a wonderful job, and it was a really good experience working with them. I have recommended them to others.
5.05 Luis Ortez
When I call them they always are willing to help and are respectable.
5.05 Andrew Fettes
I like the products.
5.05 Andrew John
They have high-quality equipment & knowledgeable sales staff.
5.05 Rickey Umbenhauer
I like the products because they are very well built.
5.05 Rita Marques
They were quick and I am happy with the service. I sent in the picture of the part and they told me right away they had it. I received the part the very next day.
5.05 Bill Wilson
If they don't end up having the part you need they order it and get it to you quickly.
5.05 Verified Buyer
They're able to find the part right away and get it to me quickly.
5.05 Verified Buyer
They're easy to deal with and had what I needed in stock.
5.05 Will Rivera
They provide great service, prices are labeled in the showroom, and it is easier to rent machinery.
5.05 Chris Scholtz
The technician was very thorough this time and I was very satisfied.
5.05 Verified Buyer
They're easy to work with and knowledgeable. Also, shipping was quick and everything was in stock.
5.05 Jim Brenner
Their customer service is fantastic.
5.05 Robert Jaquish
It was a good experience, and the salespeople I spoke with were knowledgeable.
5.05 Brian Giraldi
They went above and beyond with customer service.
5.05 Verified Buyer
Everything he said was on the money. He said it would be in on Tuesday and it was.
5.05 Joe Auclaire
They have everything we need, and their employees are very knowledgeable.
5.05 Tom R
I had a good experience.
5.05 Luigi Duartes
Haven't had any issues and they always have the parts in stock.
5.05 Verified Buyer
Everything turned out just fine.
5.05 Lindsey Probeck
The employees I work with are very good. They always communicate with me about the status of my orders. I've never had any issues.
5.05 Sam Zeilman
They are a good vendor, they have parts in stock, and they are always professional.
5.05 Verified Buyer
They're always great. Ron does a fine job, I've been working with him for 25 years or longer.
5.05 Norman Rogers
They have a great product, great service, and we've been working with them for years now.
5.05 Billie Joe Heitz
The technicians did a good job, and they communicated with us throughout the process.
5.05 Carlos Chanza
The guys are pretty knowledgeable.
5.05 Verified Buyer
I like their equipment and they fix stuff in a timely manner.
5.05 Barbara Wood
We've always been happy with them.
5.05 Freddy Martinez
They have been a good vendor to me, and I have no complaints.
5.05 Verified Buyer
They were helpful.
5.05 Verified Buyer
I like them.
5.05 Verified Buyer
This was my first time using them. Some of the parts have been backordered for 70 days but they've stayed on top of it. In fact, they called me just last week with an update.
5.05 Oscar Donato
Very happy with them, everything has worked out well, they have the parts in stock, and I would recommend them to others.
5.05 Eric Manning
It was a good experience, they had the equipment in stock, and I do plan on using them in the future.
5.05 Jose Hernandez
Everything worked out well for us, and I have no complaints.
5.05 Verified Buyer
Have no issues or complaints, they had the parts in stock.
5.05 Robert Buchholz
They had the parts in stock and they got them to me quickly. They are a good vendor to work with and I have no issues with them.
5.05 Jason
Always a good experience when I work with, they are professional, they usually have what we need in stock, and I always recommend them to others.
5.05 Ryan Moore
In general, I do like the equipment and they're somewhat close to me.
5.05 Grace Levai
Everything has been great with Vermeer. Everyone is very respectful and caring whenever we purchase from them.
5.05 John Fisher
I ended up making some changes for our customer on his behalf but the joystick was great overall. I would highly recommend you all to people.
5.05 James Docherty
They are always available to work with and accommodate my needs.
5.05 Verified Buyer
They're friendly.
5.05 Kathy McClune
The girl that works there is always friendly and is knowledgeable. She is usually able to track things down for us.
5.05 Verified Buyer
Excellent customer service and excellent quality of equipment.
5.05 Jamie Riker
We've had their products since 1999 and the employees are always responsive, kind, and helpful.
5.05 Gary Meyer
It's the equipment. It's good and reliable.
5.05 Rick Molineaux
Everything was pretty good. They had patience with us. The pricing was reasonable.
5.05 John McGroarty
The customer service is fantastic. Everyone is kind and knowledgeable.
5.05 Don Harvey
It was an easy experience. They were knowledgeable and told me what I needed. I received the parts in a timely manner as well.
5.05 Verified Buyer
They have good materials.
5.05 Travis Durino
It was a very good experience.
5.05 Chris Honovich
I used them before with my job. They're very helpful.
5.05 Kevin Zebrowski
Generally, any time I've ever called for a part they've gone out of their way to help me, they've even sent me a picture of the part." "Kyler is well educated, he knows his stuff.
5.05 Verified Buyer
They treat me good.
5.05 Verified Buyer
It's frustrating that the majority of the parts I need are never in stock.
5.05 Tim Sliker
Everything is just easy.
5.05 Verified Buyer
Sarah is very, very good. She goes out of her way to track things down. She deserves a raise.
5.05 Verified Buyer
It's a very useful, very good machine.
5.05 Verified Buyer
they are close and get stuff quick to us and have taken care of us in the past.
5.05 Prisilla Idion
great company to work with. No complaints at this time.
5.05 Verified Buyer
They're the only people I can go to for my Vermeer parts, I don't have much choice. I want them to be around.
5.05 Verified Buyer
They're good people.
5.05 Verified Buyer
I don't know, they're fine.
5.05 Jason Catstick
great service employees are awesome and always help us when we need certain things.
5.05 Alberto Delarosa
overall great company no issues at all.
5.05 Chris Braaten
Never had any problems or issues with company. Service was done great. Overall great company to work with.
5.05 Cody Eckels
They're very customer oriented.
5.05 Josh Thomas
overall had a great experience with this company. No complaints could be given at this time.
5.05 Verified Buyer
I like the performance of the equipment.
5.05 Brad Schmidt
The guys there were great.
5.05 John Bombadiere
They were able to identify all the parts I needed, even though I didn't have the parts numbers, and all the parts were in stock.
5.05 Robert Schwarz
They're awesome. I can't say anything bad about anybody at the Holbrook location. Derrick was extremely accommodating.
5.05 Larry Palmer
For the most part, just their knowledge and the service.
5.05 Verified Buyer
The Vermeer holds up better than other brands.
5.05 Gino Gogan
They just build a good product.
5.05 Meagan Brady
They are local so it's easy for us to get the machine there. The staff is helpful and friendly.
5.05 Matt Steiger
They answer their phone and I normally have my order in 2 days.
5.05 Verified Buyer
They are one of the closer dealers to me.
5.05 Paul Hillier
It seems like everybody I deal with at Vermeer is knowledgeable and the service is good.
5.05 Verified Buyer
I've dealt with them for almost 30 years and its been mostly good.
5.05 Ben Barrick
They're very knowledgeable. I've been going to them for the last 15 years. Since they've redone the showroom at the Middletown store, I love it.
5.05 Verified Buyer
They did everything well. Their delivery is just phenomenal.
5.05 Verified Buyer
I have a long relationship with the owner.
5.05 Andrew Ellis
They answered the phone. They have good communication. They get parts fast. Overall, I'm very happy with them.
5.05 Terry Torres
They're quick when we need repairs.
5.05 Al Caruso
They're very good.
5.05 Verified Buyer
I like their machines and I like the people there. Sarah, who I usually deal with, is knowledgeable, friendly and willing to help. Ben, who sold me my machine, is also very helpful any time I have a question.
5.05 Neftali Bonilla
They have everything I need. I've been a customer for the past 15 years.
5.05 Verified Buyer
Every time I've gone there, they've had what I needed.
5.05 Ralph Guglielmo
They're right on the money. They're an outstanding company.
5.05 Tom Colgan
It was a good piece of equipment and they work with you.
5.05 Don Fleury
Haven't had any issues and I have no complaints.
5.05 Verified Buyer
I have no problem with those guys at Lumberton.
5.05 Verified Buyer
They are easy to work with.
5.05 Verified Buyer
They have excellent equipment and it's easy to order parts.
5.05 Ben Cluster
They have great customer service.
5.05 Todd Pearson
They have great parts availability and quick shipping.
5.05 Gary Haes
They have the absolute best customer service.
5.05 Verified Buyer
Everything was good.
5.05 Verified Buyer
I didn't complete this order but anytime i do order from Vermeer its always a good experience.
5.05 Bill Young
Dealt with those guys a couple times and everything is always good.
5.05 Chris
They do a great job overall. Very consistent.
5.05 Verified Buyer
Oh it's always great when I order from them. They could always lower the pricing a little bit but everything else is great.
5.05 Marvin
I'd recommend them to anybody.
5.05 James Skiles
Their service was good.
5.05 Eric Schulz
They did great. Fixed it and was ready for pick up right away. We have already rented it out twice with no issues already.
5.05 Rich Woolston
I was honestly out of town for this rental but I've rented from Vermeer before and I can say that they are great. I've rented from them and was able to get it the next day.
5.05 Verified Buyer
We've worked with Vermeer numerous times and have always had a good outcome.
5.05 Verified Buyer
Vermeer always takes great care us and we love working with them.
5.05 Verified Buyer
The place is really convenient for where we are located.
5.05 Verified Buyer
It was just no bs, no run around, it was pretty straightforward.
5.05 Verified Buyer
The service was very good.
5.05 Verified Buyer
The pricing is comparative to other dealers and work as expected.
5.05 Verified Buyer
Vermeer did a great job of explaining the capabilities of the equipment we rented and the machine worked exactly as they described.
5.05 Verified Buyer
I would say 10 but I don't want people renting stuff out from under me." (laughs)
5.05 Verified Buyer
I'm happy with the equipment and service I received.
5.05 Verified Buyer
We're always happy to work with Vermeer. They have wonderful customer service and quality products.
5.05 Verified Buyer
They answer the phone. I hate those automated things. Customer service is hard to find.
5.05 Verified Buyer
They are always really helpful. They are quick to help and very knowledgeable.
5.05 Verified Buyer
They have what we need in stock and are knowledgeable about the products.
5.05 Verified Buyer
The parts are good quality and the staff are helpful.
5.05 Verified Buyer
We always have good service and the parts are good quality.
5.05 Oscar
They are great! The pricing is fantastic and the customer service is awesome!
5.05 Rodney Hadley
They are a very professional group of people!
5.05 Matt
They are a very dependable company!
5.05 Verified Buyer
5.05 Gene Caraveli
They do a fantastic job!
5.05 Allen Bradley
They are phenomenal at what they do!
5.05 Ben Schiavone
They always do a great job for me!
5.05 Anthony
They had exactly what I needed!
5.05 Tony
They are always there when we need them!
5.05 Delvin Winters
They do a good job for us!
5.05 John Kuhn
Everything was shipped together, no delays.
5.05 Verified Buyer
Happy with everything thus far.
5.05 Verified Buyer
Good customer service, delivery and stock.
5.05 Verified Buyer
The parts team are knowledgeable and know what they're doing.
5.05 John Good
The delivery wasn't long and the employees were helpful.
5.05 Verified Buyer
They have really good equipment.
5.05 Verified Buyer
Came quick and worked great.
5.05 Verified Buyer
I haven't gotten a chance to use it yet so I can't give feedback on the equipment itself but the service was great.
5.05 Verified Buyer
n/a
5.05 Don Layton
I have no complaints about Vermeer whatsoever. The customer service is great and they respond very well.
5.05 Rob
They've given me really great service. The Lumberton branch has always done a great job for me. I even wrote a positive review a while back on the service team.
5.05 Verified Buyer
Everything was great. I've given them positive reviews in the past.
5.05 Verified Buyer
Happy with the service.
5.05 Verified Buyer
Happy with everything.
5.05 Verified Buyer
The team is very helpful and they were available to get me everything on time.
5.05 Verified Buyer
Everything was great.
5.05 Alex Verdugo
Everything was great with the entire transaction and service.
5.05 Ed Vingoe
We got everything we needed pretty quicky and we are very happy. Everything went very well.
5.05 Verified Buyer
Everything went well.
5.05 Verified Buyer
Simple order with no hassle.
5.05 Verified Buyer
Everything with the rental was fine.
5.05 Verified Buyer
The parts team was helpful.
5.05 Verified Buyer
Don't recall this purchase exactly but it wasn't any hassle whatsoever.
5.05 Verified Buyer
We had a small purchase and everything was great.
5.05 Verified Buyer
Everything worked out really well.
5.05 Verified Buyer
I forget the guy's name, but he was friendly and informative. Everything was good.
5.05 Verified Buyer
They took the time to go over the machine with me. Carlos was very helpful and made himself available to me over the weekend.
5.05 Verified Buyer
Don't recall the transaction but as far as I remember everything was good.
5.05 James
Knowledgeable, and they are quick with assistance. I actually knew the sales guy from another store and he was super helpful.
5.05 Thomas H. (Tom) Treetola
5 for everything because those guys were great!
5.05 Ed
Everything was perfect, I received it early and It worked great.
5.05 Verified Buyer
Everything was fine.
5.05 Joy
Salesman was really helpful and we got the part right after the weekend. He did a phenomenal job because we came to get the part last minute when they were about to close and everyone was going to be off Monday and he stayed to help.
5.05 Verified Buyer
A chipper blade, I called, I paid, they sent it to me. Everything's fine.
5.05 Verified Buyer
I recommend them all the time!
5.05 Ken
We love you guys!
5.05 Ken Hutz
They are great!
5.05 Verified Buyer
5.05 Fred Schiavone Jr.
We never have any problems with Vermeer!
5.05 Josh Wyshinski
I never have any complaints about Vermeer!
5.05 Verified Buyer
5.05 Richie Vaneren
They are great
5.05 Michael Marino
They are great!
5.05 Jason
First time ordering from them. It was a very pleasant experience!
5.05 Frank Schaper
They do a great job!
5.05 Kim
They are always great!
5.05 Angelo Randazzo
Great company to work with!
5.05 Randi Mani
I really appreciate their professionalism!
5.05 Greg Fondacaro
They always do a great job!
5.05 Verified Buyer
5.05 David Rivkind
I was very pleased with everything from Vermeer
5.05 Verified Buyer
It went really well. They do a good job.
5.05 Verified Buyer
We got everything right on time with no issues.
5.05 Verified Buyer
Very responsive.
5.05 Verified Buyer
Honestly, the manager over there, Paul, is awesome.
5.05 Verified Buyer
The support is good. They're very knowledgeable.
5.05 Verified Buyer
They're very efficient and pretty quick. They do a good job.
5.05 Verified Buyer
They just take care of me.
5.05 Verified Buyer
When I call, I get what I want. If it's not in stock, they find a way to get it to me. The customer service is top notch.
5.05 Verified Buyer
I have no problems with them.
5.05 Verified Buyer
They always try to take care of me. I like dealing with them. They're personable. Ron and Tyler helped me out a lot. I love Steve in parts.
5.05 Verified Buyer
They were friendly and knowledgeable.
5.05 Verified Buyer
Ordered the part and got it right away. Simple and quick.
5.05 Verified Buyer
Everything worked out great and we had no issues.
5.05 Verified Buyer
They do good. I shop there a lot and get good service.
5.05 Verified Buyer
Customer service.
5.05 Graham Yaeger
They are awesome!
5.05 Pete
They are awesome!
5.05 Verified Buyer
They did what they told me. That's a lot in today's world.
5.05 Verified Buyer
They are fantastic!
5.05 Verified Buyer
They are awesome!
5.05 Verified Buyer
They do fine work!
5.05 Verified Buyer
I have recommended at least 20 or more people to Vermeer!
5.05 Verified Buyer
It was a good experience working with them.
5.05 Verified Buyer
The parts department gave pretty good service.
5.05 Verified Buyer
They always have a good attitude and they try to help.
5.05 Verified Buyer
They fixed it up right away.
5.05 Brian
They are a good company!
5.05 Verified Buyer
5.05 Verified Buyer
They are great!
5.05 Verified Buyer
They pretty much had it done in one day. It was routine maintenance and told me what was wrong with it and how much the parts would cost.
5.05 Verified Buyer
They do a good job for me!
5.05 James Wesolko
They are great!
5.05 Justin Merrits
They do a great great job!!
5.05 Dan Olesky
Everything was fine.
5.05 Verified Buyer
They are a great company!
5.05 Steve
A great company! I received what I ordered the next day!
5.05 Dwight
Great customer service.
5.05 Lloyd M.
We enjoy working with vermeer a lot.
5.05 Ed Mayers
They always treat me with great professionalism.
5.05 Zach
They staff is fantastic!!!
5.05 Kathy McClune
Everything was great. I made that order and nothing went wrong.
5.05 Verified Buyer
Everything with Vermeer has been good.
5.05 Bill Davies
It's always a good experience working with them.
5.05 Verified Buyer
Everything is great with Vermeer.
5.05 Jeff Garrison
They had the parts in stock and they make sure they take care of us.
5.05 Verified Buyer
The guys there are easy to work with and I have no issues with them.
5.05 Kyle
They are an awesome group to work with.
5.05 Wilber Pineda
I recommend Vermeer all the time.
5.05 Verified Buyer
They do a great job!
5.05 Verified Buyer
They kept up with communication and the service was quick.
5.05 Rich Ladavich
I've been recommending Vermeer for over 40 years! They are great!
5.05 Wade Wexel
This was my first time working with them. They were very helpful!
5.05 William Bowie
Vermeer! They really know their stuff!
5.05 Luis Ortez
They always help me find the right part for my machine!
5.05 Carl
They really do a great job!
5.05 Verified Buyer
They have great communication with their customers!
5.05 Verified Buyer
My employees place those orders but I never hear anything negative.
5.05 Verified Buyer
The guy were great and they got me the teeth to the grinder quickly.
5.05 Verified Buyer
They have the parts for my brand of equipment.
5.05 Dave
I received the part in no time. Very easy process and looking forward to ordering again!
5.05 Verified Buyer
They were very helpful and I got what I needed.
5.05 Bill Williams
Everything worked out well, they had the parts already in stock and haven't had any problems with them
5.05 Verified Buyer
The equipment worked wonderfully. They guys helped me out a lot and delivered it on time.
5.05 Jesse Davidson
Easy to work with them and they usually have the rentals in stock and I would recommend them to others.
5.05 David Fox
An excellent company!
5.05 Verified Buyer
We've always received great service overall from them. Haven't heard any complaints about the equipment.
5.05 Ryan Sheetz
They usually have the parts we need already in stock and I have recommended them to others.
5.05 Juan Pachecos
Every time I come into the store, they have what I need.
5.05 Verified Buyer
5.05 Bill Schorr
They are a great company.
5.05 Verified Buyer
Everything was fine.
5.05 Ben Barrick
The new location is great and much bigger. I love to walk in and see what I'm purchasing.
5.05 Verified Buyer
5.05 Verified Buyer
Simple process.
5.05 Alex Cardona
They are a great company
5.05 Verified Buyer
5.05 Mike Bevacqua
They do a great job.
5.05 Verified Buyer
They had it available and everything was good.
5.05 German Ortega
They have knowledgeable people and are very responsive to service requests. They do a great job.
5.05 Verified Buyer
They make good equipment and the service was very good. and the service guys were very responsive in repairing the equipment.
5.05 Verified Buyer
They do a very good job and the rental had great performance.
5.05 Timothy Mokshefski
The staff is great. A new showroom is coming closer to me.
5.05 James Weber
They are a breathe of fresh air after dealing with the last company I dealt with. Vermeer is top notch.
5.05 Verified Buyer
Good response time, great rental and the easy payment process.
5.05 Verified Buyer
They have very good quality equipment
5.05 Tom Burkert
They exceeded my expectations!
5.05 Verified Buyer
5.05 Verified Buyer
Everything was great. We've got a bill to pay so if you haven't heard anything by now its great.
5.05 Rob
Everything was great and on time. I have no complaints.
5.05 Verified Buyer
Everything from the employees to delivery was good.
5.05 Scott Randall
Easy to work with, they have the parts in stock, and I have no issues with them.
5.05 Verified Buyer
They take good care of us and make sure we are provided with good service.
5.05 Verified Buyer
Caller hung up the call
5.05 Verified Buyer
the response time is pretty quick, and everything was repaired in no time.
5.05 Verified Buyer
everything went well.
5.05 Verified Buyer
5.05 Verified Buyer
They are easy to work with and have the equipment we needed.
5.05 Verified Buyer
Haven't had any issues with them and it's a good experience when work with them.
5.05 Emelina Blanco
We order from them all the time and have no issue with them.
5.05 Verified Buyer
It was just a pretty straightforward rental. No problems.
5.05 Verified Buyer
They're a wonderful outfit. They're very good.
5.05 Ray Enste
I recommend them all the time and I enjoy working with them.
5.05 Julio Rojas
I would recommend them and they are great and make sure I have what I need.
5.05 Verified Buyer
We are very satisfied with their service. They didn't take long at all.
5.05 Verified Buyer
They have the best trencher around.
5.05 Verified Buyer
I have no complaints they are easy to work with.
5.05 Verified Buyer
5.05 Doug Piper
Vermeer was recommended to me by my brother. The best recommendation of my life. They are fantastic.
5.05 Jacob Helmick
I always have a great experience with Vermeer.
5.05 Verified Buyer
They are professional and friendly and easy to work with.
5.05 Verified Buyer
They are amazing. I ordered one day and the next day they were delivered.
5.05 Verified Buyer
They've helped me fix my problem. I like that they let you talk to the techs. Ditch Witch won't let you do that.
5.05 Steven Zuhoski
Carlos was super helpful and the machine worked great.
5.05 Verified Buyer
They always find the parts I need.
5.05 Verified Buyer
We have established a good relationship with them over the years." "I can't speak highly enough about Jeremy Burrows and Chris Root. They do a great job.
5.05 Verified Buyer
Great selection and great prices." "Dave in rentals is probably the best rental guy I have work with.
5.05 Eddie Bluestone
We order from Vermeer quite often and everything always seem to go as planned.
5.05 Zulma Arango
If someone has a machine, then I would recommend Vermeer because they do a good job. I got my machine when promised, and I got a fair price.
5.05 Verified Buyer
Never had an issue. Whenever anything is ordered, its a simple process and gets here on time.
5.05 Verified Buyer
They are a good company overall. Sometimes they have what I need but when they don't it doesn't take long to deliver.
5.05 Verified Buyer
Everything was great as far as I know.
5.05 Sam Zeilman
They are easy to work with they usually have the parts in stock and we haven't had any issues.
5.05 Verified Buyer
We order from them often and everything goes well.
5.05 Ed Hulse
The process is always so simple. NO issues.
5.05 Rodolfo
5.05 Verified Buyer
Nothing negative. The equipment worked like new and the team was super helpful.
5.05 Armando Gomez
The service was great. Carlos always help me out with everything.
5.05 Al Caruso
5.05 Verified Buyer
Everything was really great, no complaints.
5.05 Verified Buyer
5.05 John
We order parts all the time. I can't recall an issue.
5.05 Rodney Hadley
5.05 Verified Buyer
We never have any issues when we order from Vermeer.
5.05 Verified Buyer
They just deserve the highest rating.
5.05 Verified Buyer
I've been working with them for so long and never had an issue out of them. In fact, we recently just purchased a Stump grinder from them and everything was amazing.
5.05 Brett Comstock
They usually have what we need in stock and the personnel is friendly.
4.55 Verified Buyer
We've been dealing with them for over 30 years.
4.55 Verified Buyer
I've been very happy with them.
4.55 Dennis Heffner
They had the parts in stock, and the communication was good.
4.55 Verified Buyer
I ordered some chipper parts and I think it went really well and it was a good product.
4.55 Sonny Piech
If the first guy I ask doesn't know, I know the guys that have been there long enough are able to answer any questions I have. I don't have issues with the people at the actual facility. I have decades of experience with that facility.
4.55 Joe Carbone
Just because of the knowledge of the employees and the parts availability.
4.55 Howard Hess
Just because I've been satisfied. Shipping is quick, it goes well overall.
4.55 Verified Buyer
They have information that you need and they're equipped to help me with whatever I need.
4.55 Robert Santangelo
They explained what was going on, what was causing the problem, going into detail. They were very thorough. It was a very small repair but it was still a smooth experience. They were just very accommodating. I had a short term need and they were very quick when I called them about it.
4.55 Kristine S.
They had what we needed, and they were helpful. Any questions that I had, the salesman was able to find the answer for.
4.55 Mark Gentilesco
I'd recommend due to the availability of the parts.
4.55 Steve Richardson
They are easy to work with and they have parts in stock and ready for me to pick up.
4.55 Verified Buyer
Vermeer has always done right by us and is a great company to work with.
4.55 Clarissa Klineden
We're happy with them every time we have an experience, I've never had any issues
4.55 Joe Scocco
Everyone over there is great, I can't think of anything they could be doing better honestly.
4.55 Verified Buyer
Vermeer provides honest service and quality products.
4.55 Verified Buyer
The communication was good, and everything worked out well and we got the parts we needed.
4.55 Verified Buyer
They are taking care of getting a diesel sensor fixed on my new machine. It was a little expensive but I don't think they can help that. The only issue I ran into was it took a month to get the equipment up and running again.
4.55 Verified Buyer
They do an amazing job when they are doing good. When its bad it is not terrible though.
4.55 Verified Buyer
It's a fairly small niche, but if they're in the business and use Vactor, I'd recommend.
4.55 Freddy Lorenzo
the equipment is good and durable.
4.55 Bob Schoonmaker
They usually have the parts in stock, and they are professional and friendly.
4.55 Joey Phleegor
Our customers at our sister shop love your equipment because they are durable.
4.55 Brett Steinman
Easy to work with".
4.55 Nicholas Viotto
The guys at the counter are great. They went out of their way to communicate with me.
4.55 John Barrett
It's proprietary can't find it anywhere but Vameer. Because of this, they make it more expensive.
4.55 Jordan Heck
Pretty high, I haven't had any problems".
4.55 Tina Long
They delivered the correct parts, are nearby, and are easy to get parts from.
4.55 Alberto Rodriguez
They provide good service.
4.55 KELVIN BARAHOMA
They have a good service department.
4.55 Verified Buyer
They have a lot of parts in stock and they seem pretty knowledgeable.
4.55 Verified Buyer
Both of the parts people I spoke with were knowledgeable and friendly.
4.55 Steve Snyder
They usually have the parts I need in stock, and they get them delivered in a day or two.
4.55 Verified Buyer
The part was there the next day. They had it.
4.55 Bob Schoonmaker
For the most part, they're pretty reliable.
4.55 William Decker
I'm very happy with the training and post training.
4.55 Jesse Eshelman
It's just really quick and easy.
4.55 Jimmy Kenney
They're a good dealer, they have good quality products, and whenever I have a question they are responsive.
4.55 Ryan McManus
overall great service employees are great to work with.
4.55 Edwin Pineda
They were all polite.
4.55 Toby Allison
overall had no issues with this company would definitely recommend.
4.55 Matthew Mccuteheon
overall great service and parts are easy to find.
4.55 Carmen Randazzl
overall great experience with employee showing us how to use equipment and it was a very great experience.
4.55 Verified Buyer
Quick response on emails.
4.55 Verified Buyer
Steve really helps me out a lot. He's patient and he always helps me with what I need.
4.55 Verified Buyer
They're very nice guys.
4.55 Verified Buyer
They usually have what we need. Pricing is a little steep but it's worth the products.
4.55 Verified Buyer
They've just been able to help us out every time we call.
4.55 Verified Buyer
The store is amazing.
4.55 Ray Enste
Those techs know their stuff!
4.55 John
They are great in my book!
4.55 Verified Buyer
They are awesome!
4.55 Dennis Sagraia
I'm very pleased with them!
4.55 Richie Morgano
Very professional!
4.55 Kevin Martini
They do a very professional job!
4.55 Verified Buyer
4.55 Brandon
When i use them, they are great!
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Chris Miller
They are awesome!
4.55 Logan
They are great!
4.55 Verified Buyer
They treat me good over there.
4.55 Dino
They are great!
4.55 Marie sterling
They are a good vendor to work with and I have no issues with them.
4.55 Verified Buyer
They're always very friendly and personable.
4.55 Verified Buyer
They're convenient.
4.55 Verified Buyer
4.55 Joe
All of my equipment is from Vermeer!
4.55 Verified Buyer
4.55 Verified Buyer
They do a great job!
4.55 Verified Buyer
It's always a good experience when I work with them. Have no complaints.
4.55 Paul Jost
These guys know their stuff!
4.55 Kern
They are very easy to work with.
4.55 Verified Buyer
4.55 Gavin Lewis
Their Customer Service is superb!!!!
4.55 Verified Buyer
4.55 Verified Buyer
They had the parts in stock.
4.55 Jake Lentz
I am happy with them and they usually have the products that they need.
4.55 Verified Buyer
4.55 Muqtadir Hakeem
They're very personable, friendly and they know what they're doing.
4.55 Verified Buyer
I've been dealing with them for years and the service is great.
4.55 Josue Gomez
They are professional and they usually have what we need in stock.
4.55 Verified Buyer
It was a great experience, the staff was helpful.
4.05 Maria Corona
The guys were great, they really tried to get things done for us. It's just that they did take longer than we thought. He did call me and say that the wheel was defective and they had to order a new one and that took some time. I don't know if that was the issue that caused them to take longer or if that was unrelated. It took about 3 weeks for the machine to be fixed. But, other than that, everything was fine. The process of ordering the parts was fine, it was just this last work order that gave us a little trouble.
4.05 Walter Dinsmore
We really like Vermeer. We have no complaints. I think they're doing everything just fine.
4.05 Joe Zancor
They're decent to deal with. I deal with Nate up there and he's usually able to get me answers pretty quickly and he's a good guy to deal with.
4.05 Jeffrey Boyer
I would recommend because of who I dealt with, everything seemed to go well. These guys seems to make it right, even when I do run into an issue somewhere.
4.05 Jesse Karpavage
They treat me well. I've been a customer for a long time. Things are pretty straightforward. The parts department is great, they're easy to work with and they get me the parts fast. They never leave me hanging.
4.05 Verified Buyer
They're doing well.
4.05 Verified Buyer
Steve and Tom are good with the parts. Chris Root is extremely knowledgeable.
4.05 Verified Buyer
They have good customer service. Their products are pretty good.
4.05 Ray Martin
The item was shipped directly to me from the warehouse.I did have a discrepancy with the part we got but they were understanding. When we need something we call out there and they're very helpful. Most of the time if they don't have it in stock they can get it for us.
4.05 Fran Rayborg
They were pretty knowledgeable, they helped me out right away when I called.
4.05 Verified Buyer
Compared to some other companies,depending on the brand of equipment you get into, pricing can be a bit higher than others there.But, I don't have a lot of experience with other dealers of this variety though so it's tough to say.
4.05 Mike Burdick
They're knowledgeable. They have lots of inventory, plenty in stock. Rentals are also good. Good company overall.
4.05 Verified Buyer
They have what I need, it's all straightfoward. They had what I needed and got it to me quickly for a decent price, what else can I ask for.
4.05 Dakota Hess
The products good and built well and there are plenty of locations around
4.05 Kendall Kauffman
They always do a fantastic job. When they don't have a part need, all of the ordering is taken care of with ease.
4.05 Verified Buyer
They are always very helpful.
4.05 Verified Buyer
I don't have any complaints. I only have one Vermeer machine in my fleet. I don't deal with them often but it is always great when I do.
4.05 Verified Buyer
I had a bad experience the time before this. I had bought a part and paid cash but the receipt said credit. So when I went to bring a chipper in to be serviced there was a bill dispute about that part. This time I paid in cash and it did the same thing but they took the time to stamp it correctly "Paid in Cash". I appreciate them having someone reach out and I don't hold the experience before this one against them.
4.05 Sam Vansant
They are affordable and quick.
4.05 Moses Stoltzfus
it was a smooth transition to apply for an account. it wasn't tons of paperwork it was 1 sheet. Many big dealers won't give us an account because we are a small business but they seemed like they would.
4.05 Kevin Zebrowski
The people are good they stock the parts. if I do need something they have it
4.05 Verified Buyer
I'm happy with my equipment and the service but I'm concerned about price.
4.05 Verified Buyer
I would recommend it to others if they have Vermeer equipment.
4.05 Jack Ramirez
I would reccomend you guys".
4.05 Verified Buyer
I've had a number of stump grinders and a chipper. I think they're well built. The chippers could be a bit better, more durable.
4.05 Antonio Gayosso
They need to be more attentive to their customers.
4.05 Verified Buyer
The equipment is good. I never have to bring a machine back after it gets fixed.
4.05 Verified Buyer
Not many of my friends and colleagues need Vermeer products but if they did I would".
4.05 Craig Basile
I like you guys, I've been using you guys for years".
4.05 Edward Lohan
They have the equipment you need.
4.05 Justin Merrits
They should pick up the machines and give you one until they finish fixing your equipment as other companies do.
4.05 Emerson De Oliveira
Everything is very reliable.
4.05 Verified Buyer
They sell quality products.
4.05 Verified Buyer
Other than the pricing, everything was okay.
4.05 Verified Buyer
The salesperson I work with is good and he does his job well.
4.05 Bill Cimilluca
Vermeer gives us the correct parts we need.
4.05 Verified Buyer
The Dingo is worth its weight in gold. I might even buy another one.
4.05 Verified Buyer
Availability and pricing.
4.05 Estuardos Gonzales
They've done everything well.
4.05 Steve Detwiler
I've never had any issues with them, and I am happy with the services we receive from them.
4.05 Verified Buyer
It is a good service, but the price is a little expensive.
4.05 James Wesolko
You can't get more popular than Vermeer.
4.05 Bruce Unglert
They go above and beyond. They're excellent.
4.05 Carl Kern
They back up their equipment. They're honest about it. Kyler has always been honest and up front with me.
4.05 Octavio Palacios
I would say they are tops.
4.05 Verified Buyer
Strictly location.
4.05 Verified Buyer
The store was nice and the gentleman I worked with was friendly.
4.05 Verified Buyer
Everything went well and I didn't have any issues.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They had the part and they explained everything.
4.05 Verified Buyer
4.05 Verified Buyer
Finally, where else can you go? It's not that I've had a bad experience with them.
4.05 Verified Buyer
They are great!
4.05 Rick
They do a great job!
4.05 Verified Buyer
They're prompt and knowledgeable.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
The parts/sales team is wonderful but as far as getting my warranty acknowledged is what makes me wish I would've went elsewhere.
4.05 Dennis McCabe
They are real easy to deal with.
4.05 Verified Buyer
They have good service.
4.05 Verified Buyer
They're good. I bought my mower from them.
4.05 Verified Buyer
The parts are great and I always get some parts from them but they swap mechanics out so much and they just aren't good at updating or getting stuff back to you on time so I just order the parts and repair it myself now.
4.05 Verified Buyer
good company
3.55 Verified Buyer
We have a long relationship with them.
3.55 Verified Buyer
I ordered a part,and they gave me the wrong part at first at the Brewster location. The guys don't have a lot of experience in this line of work. It seems like there's no training or lack of doing homework, so to speak, on the employees end.
3.55 Verified Buyer
The service has been good. The machines I've bought from them have been reliable.
3.55 Verified Buyer
I work with stump grinders and the main reason I use VNA is because they're local to me. However, I constantly run into the same issues with my machines. The quality isn't the best. Compared to Carlton and some of the other brands, VNA's quality is not there. I have to modify the machine myself to make the job easier when I feel like some of these things should've been recalled years ago.
3.55 Verified Buyer
These aren't conversations that come up with people, they usually know where to get their parts. Let me add, the 2 guys there in parts do a great job.
3.55 Pasquale Avila
The first time was very nice, this time when I got there the guy was not so nice. Everyone has bad days but he didn't seem too happy to help me. He pretended I was not there.
3.55 Christian Owen
I am picky about my heavy machines. The smaller items, service, and gear are great.
3.55 Shawn Kelly
equipment or parts are high. I do have a problem when it comes to the service department.
3.55 Verified Buyer
They are the manufacturer of the trencher.
3.55 Verified Buyer
The parts pricing is crazy.
3.55 Verified Buyer
They're really the only place near us who gets the job done. They are pretty good and everything has gone well so far.
3.55 Verified Buyer
In regards to the hammer, everything was good. Sometimes it takes a little longer and usual to get things in but other times its great!
3.55 Verified Buyer
They are knowledgeable.
3.55 Verified Buyer
It depends on the machine. I would never buy certain types of machines from them.
3.55 Clint Arnold
I like the parts availability, general customer service, and the ease of getting a hold of them.
3.55 Verified Buyer
I got the skid steer, it's been pretty good. That's the only piece of Vermeer equipment I have.
3.55 Verified Buyer
they serviced the machine pretty fast but the problem never stopped.
3.55 Alexander Barahona
For parts, I would recommend them highly. Nicole is amazing and always does a great job. For service work, I'm hesitant to recommend Vermeer. I recently had my skid steer serviced. The issue was misdiagnosed which led to the wrong parts being changed and I'm still experiencing the original issue where the skid steer is pulling to the right. The work took longer than I was told it would and cost me more than what I was originally quoted.
3.55 Verified Buyer
Jamie does a great job and we enjoy working with him. However, we consistently experience extended lead times on our orders and the prices are very high compared to their competitors.
3.55 Verified Buyer
3.55 Bill Ronan
They do a good job!
3.55 Verified Buyer
3.55 Verified Buyer
The employees are not that knowledgeable.
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
The availability of what I need, Vermeer always has it. If you shop around you could probably find it cheaper.
3.05 Verified Buyer
They're very expensive.
3.05 Verified Buyer
Most of the people I know already use Vermeer.
3.05 Verified Buyer
I've had some problems in the past with some machines and they were not helpful.
3.05 Verified Buyer
I have to follow up, reaching out to find out when our equipment will be ready. I have to keep calling. They don't give estimated times.
3.05 Verified Buyer
It's just generally how the market is working now. Compared to other vendors,it's hard to find parts numbers for Vermeer and I can't use after market parts. It's just a pain.
2.55 Verified Buyer
My problem is I wanted to order an ECM at Vermeer and was told it was $6,000. I went to John Deere and they told me it was $2,000. The part number is RE532628. Why was there such a big price difference?
2.55 Verified Buyer
Everybody is eager to sell you equipment, but equipment breaks. You can't not have equipment for months at a time while waiting for parts to come in. That's our business.I've got to feed my family. I've actually switched some of my equipment away from Vermeer because of it. We had a big problem with a chipper recently and just could not get it taken care of with them.
2.55 Verified Buyer
We have been going back and forth on parts for the same machine since I ordered them. I keep getting the wrong ones, or they get the wrong ones and the communication has been bad.
2.55 Rusty Smith
I don't think they check the equipment before they rent it out. In this last rental, there was a gap in the contact box, it kept shutting off within 15 minutes of us using it for the first time. I have to work on the equipment when the machine should be working.
2.55 Chris Fager
The prices are expensive
2.55 Verified Buyer
You don't have a choice but to refer others because there is nowhere else to get parts if you have a Vermeer machine. Pricing is too expensive and things are not in stock.
2.55 Verified Buyer
They gave me the wrong part. I drove 2 1/2 hours to get the part, I'm not going to drive all the way back to them for an $80 part.
2.55 Verified Buyer
I'm just not a Vermeer equipment guy.
2.55 Verified Buyer
You always have to fight with Vermeer whenever there's a problem, it's never Vermeer's fault.
2.55 Verified Buyer
Poor salesman knowledge
2.55 Verified Buyer
N/A, right now. No answer.
2.55 Verified Buyer
They've given me the wrong part a couple of time. The belt they sent me doesn't fit. Also the tension pulley they sent me is the wrong one." "The PO number on the belt I had was 122297001. The belt they sent me is different.
2.55 Verified Buyer
My old stump grinder was better. The new one isn't as good. The track on the stump grinder keeps coming off.
2.55 Verified Buyer
2.05 Verified Buyer
They've done things that have changed for the better recently. Last time we had someone out, he was able to fix an ongoing problem.
2.05 Verified Buyer
I haven't got the contacted back about my part. I was told it would be 7- 10 days and it is still not here. They have not reached out to me. I feel there are better places to buy from.
2.05 Verified Buyer
It left a bad taste in my mouth, trying to rectify the discontinued parts problem on a 3 year old machine. They didn't try to help.
2.05 Tom
I haven't received my parts just yet but the ordering process was great.
1.55 Verified Buyer
All the parts are proprietary. The parts that aren't proprietary, Vermeer buys up and marks up 100%.
1.55 Mauro Lopez
I have purchased hundreds of thousands of dollars worth of equipment, and when the equipment I purchased began to have issues, the prices for the servicing of the equipment were just too expensive. I thought that after a certain amount of money spent with Vermeer, there would be a warranty on my equipment and I would not have to pay outrageous prices for repairs. After seeing how much repairscost, I am reconsidering purchasing from Vermeer again.
1.55 Rob King
The gearbox blew after getting it back and had many problems before it went out and after. I feel like I was sold a lemon. The machine is having to sit and not get used because it just doesn't work.
1.55 Verified Buyer
The experience was unsatisfactory.
0.55 Verified Buyer
Everything is way too expensive. The machine is over-engineered compared to any other equipment. I have a pd10 pile driver. I can't wait to get rid of.
0.05 Braxton Kari
I do already recommend you guys
0.05 Mark Crutes
They keep the equipment for too long. I have to rent another machine and I lose money.
0.05 John Astrologo
I had a bad experience with financing with A 1 Credit through Vermeer. I wanted to purchase a mini skid steeler. I believe the person I dealt with was named Landon. Because of my experience went back to buying withCatapillar.
0.05 Jim Carney
They are the only people that work on the machines because they are the manufacturer, so if someone has their machine, they have no other choice. I sent my machine in for service a month ago and have not received it back, and do not know if they have even completed the work. I had to call them about my service because they have not told me anything.
0.05 Verified Buyer
You no longer carry the blades I previously purchased from you and was told that there was only one option. The blade I bought was only a 1/4 inch larger than the other blades I previously purchased but cost an extra $400. When I asked about the price difference I was told that I was just going to have to deal with it as that's what it was. Also, I was looking for information on the blades that you carry for my machine (SBF-25) but was unable to locate the information on your website. The young man I spoke with at the counter didn't have the information either but stated that he would email it to me. I've not yet received the email. He had a bit of an attitude when I spoke with him and wasn't very helpful. I'd be happy to speak with someone if they would like to reach out to me.
0.05 Verified Buyer
Nothing good about this company
0.05 Verified Buyer
The corona virus is being used as a crutch. My other vendors are still getting me parts within 10 business days.
0.05 Verified Buyer

About Vermeer North Atlantic

Vermeer North Atlantic distributes the complete line of Vermeer equipment, including trenchers, directional drills, stump grinders, brush chippers, and more. New, used and rental machines are available. When you need a part, Vermeer North Atlantic will ship it out for quick delivery from their extensive inventory. A team of experienced, trained technicians provides maintenance and repairs to minimize downtime. If you are looking for a machine for a one time job, Vermeer North Atlantic can provide one from its rental fleet.

Read Vermeer's reviews below to see what people say about them in phone surveys.

Vermeer North Atlantic Locations

Brewster, NY
190 Fields Ln
Brewster, NY 10509
845-278-9700
Map & Hours

Lumberton, NJ
7 Maple Ave
Lumberton, NJ 08048
609-267-6600
Map & Hours

Holbrook, NY
805 Grundy Ave
Holbrook, NY 11741
631-580-4400
Map & Hours

Middletown, PA
2888 E Harrisburg Pike
Middletown, PA 17057
717-930-8780
Map & Hours