Verified Reviews for Vermeer North Atlantic

We conducted phone surveys with actual customers

Winsby receives invoices from Vermeer North Atlantic each month, then calls their customers to ask them to rate Vermeer, based on their experience. Vermeer's star rating is the total of all ratings and verified reviews from real customers.

800-624-0623    

Vermeer North Atlantic

4.6 724 surveys

Verified Buyers

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5.05 Verified Buyer
Everyone I've dealt with there has been good. Chris Root has been very helpful.
5.05 Peter Kryszan
Vermeer is the best.
5.05 Eric Ransome
I've always had a very good experience.
5.05 Isaias Padilla
They're great guys. They're doing a good job.
5.05 Bryan Austin
They're very helpful, knowledgeable, and efficient. Gino was very good.
5.05 Steven Venegas
Good machine, good quality, and all the people I worked with were amazing.
5.05 Verified Buyer
It was a good experience, and I got the parts that I needed.
5.05 Mike Foertsch
The parts department was super awesome! They helped me figure out exactly what I needed, were very communicative, and even sent me pictures of the schematics. It couldn't have been better.
5.05 Ken Theiler
It was very easy to place an order and get what we needed. All of the staff were helpful.
5.05 Juan Silva
They have good machines.
5.05 Ron Menear
I've been dealing with them for years. I usually get the parts I need fastoften the next dayand if not, theyre drop-shipped right to me, which saves me a lot of time. The parts department has been really helpful, and Im very satisfied with everything they've done.
5.05 Verified Buyer
I like the quality of the equipment and their customer service. Paul from the rental department was helpful and responsive.
5.05 Steve Becker
The service has always been good. Over the last 20 years, I worked with Tylerhes retired now, but every time I had a problem, he made sure it was taken care of.
5.05 Carl Moritz
They are a good company to do business with.
5.05 Diego Romero
The service and equipment are good. I met the salesman, Andy, at the expo center, and he is very good and knowledgeable.
5.05 Alfred Finocchiaro
They got the parts out quickly, provided exactly what I needed, and everything fit the first time everything was good. They answered the phone, spoke clearly, and completely understood what I was looking for.
5.05 Aaron Thornburgh
Jeremy B. and the team were great. Jeremy was very communicative and a very good guy to deal with, along with Jerry Bellino. This is our second purchase, and they have always been good. Jeremy comes in prepared and knowledgeable.
5.05 Roger Feltman
They sent the correct part in a very timely manner and were very helpful.
5.05 Lindsey Quezada
They have the parts available, the ease of ordering from them, and we get them promptly.
5.05 Verified Buyer
5.05 Isaac Aungst
We have had a good experience with everything.
5.05 Mike Vanvalen
Ive bought Vermeer products for many years, and they have always been good quality products.
5.05 Steve Hundsorfer
It was a good experience; the guys there were professional and helpful. I would recommend them to others.
5.05 Mike Massey
They got it right the first time, and all three of the parts guys I dealt with were great.
5.05 Antonio Reyes
Everything is good, and the staff are kind.
5.05 Scott Williams
I've been running a Vermeer drill since 1998. I've known them and been dealing with them for many years. They have all been helpful.
5.05 Jason Peterson
I've had nothing but positive experiences when working with Vermeer.
5.05 Randy J.
They are convenient to work with, and we are very happy with Vermeer.
5.05 Brett Scales
Vermeer offers great service through and through.
5.05 Rick Blood
They provide excellent customer service.
5.05 Verified Buyer
Gino is phenomenal, experienced, knowledgeable, friendly, and takes care of us with ease. Vermeer has great equipment, but the people really put them above the rest.
5.05 Scott Taglianetti
It was an easy transaction, and the overall experience was excellent. The guys there were great.
5.05 Cole Vandegrift
It puts my mind at ease knowing I can depend on Joel's knowledge and friendliness.
5.05 Mark Adams
They repaired our equipment with speed and accuracy. I have no complaints about working with Vermeer.
5.05 Verified Buyer
Vermeer is easy to work with, and we are happy with our recent purchase.
5.05 Verified Buyer
Everything worked out well, and we have no issues with them.
5.05 Verified Buyer
5.05 Carlos Castro
I'm happy with them.
5.05 Verified Buyer
They're very convenient and knowledgeable.
5.05 Verified Buyer
The controls of their machines are very user-friendly.
5.05 Verified Buyer
They have good equipment.
5.05 Verified Buyer
5.05 Verified Buyer
I would say excellent customer.
5.05 Delia Delatorre
They're always helpful. They're very patient.
5.05 Roberto Mejia
They take care of me every time I go there. They're very good and very nice.
5.05 Louis Cordaro
It was a good experience. Gino, my salesman, did a great job.
5.05 Tom Hamer
They were just great. Great service, and they were helpful. It was great customer service.
5.05 Verified Buyer
They are the only supplier of Vermeer parts, and I enjoy working with them.
5.05 Paul Jost
Vermeer goes above and beyond to help with all of our needs.
5.05 Eric Weiss
We have been very happy with Vermeer, and they do a great job handling all of our needs.
5.05 Andee Cole
Everyone is always super helpful and knowledgeable.
5.05 Tom Armer
Sarah deserves to have her salary doubled because she is the best of the best. The whole staff is amazing, and I enjoy working with them.
5.05 Verified Buyer
The ease of purchasing from them is always a good experience.
5.05 Joe Carbone
Vermeer has an extremely helpful staff and wide variety of parts in stock.
5.05 Elvin Newswanger
They are good people to have on your side.
5.05 Luis Palacios
The people, the service, and the equipment make this a fantastic place to work with.
5.05 Walter Gomez
They are great people to work with.
5.05 Fredis Mejia
Everything worked out well and I have no complaints.
5.05 Rob Griscom
Everything worked out great, and we got the parts promptly. I have no complaints about them.
5.05 Michael McCaughey
We've used them for years. They're always top-of-the-line. They are just great.
5.05 Edwin Pineda
They provide excellent customer service and are easy to work with, and I would recommend them to others.
5.05 Whitney Taps
It's always a good experience; they get us the parts for our older equipment.
5.05 Verified Buyer
They did a good job with the sale, and were happy with the purchase.
5.05 Kevin O'Donnell
It's the availability of parts. Parts are much more accessible from them than from my other vendors.
5.05 Jose Cardenas
They are good people, and everything has worked out great. The salesman did a good job with the purchase of the equipment. I will continue to use them for their services.
5.05 Michael Leblanc
I haven't gotten any complaints, and everything has worked out smoothly.
5.05 Verified Buyer
They were easy to work with and I get the parts promptly.
5.05 Verified Buyer
5.05 Pete Kilminster
They are a good company to do business with.
5.05 Marvin Miller
They have the parts available, and the parts guys are friendly.
5.05 Verified Buyer
5.05 Verified Buyer
Everyone was very friendly. It worked out very well. They were cordial and professional.
5.05 Verified Buyer
They did a good job.
5.05 Verified Buyer
A good company to do business with.
5.05 Verified Buyer
They're easy to contact and always get me taken care of.
5.05 Larry Palmer
They have great availability and they expedite orders so we get them quickly.
5.05 Ananda Star
They do a good job on our equipment.
5.05 Jeremy Moran
They're easy to deal with. I love working with them. They're the best company to work with.
5.05 Freddy Mejin
It's easy to work with and I have no issues or complaints.
5.05 Verified Buyer
We've got a long relationship working with them. They treat us well.
5.05 Verified Buyer
My last experience working with them was great.
5.05 Verified Buyer
They did everything well.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
The quality of the equipment is top-notch.
5.05 Verified Buyer
5.05 Verified Buyer
Those guys are smart. They're very accommodating.
5.05 Verified Buyer
5.05 Verified Buyer
They have a good group of guys over there. Our machine is our livelihood. The last time we had a problem they got it back up quickly.
5.05 Verified Buyer
It was a good experience. They did an excellent job.
5.05 Verified Buyer
They've always been available and done whatever I've asked.
5.05 Verified Buyer
5.05 Bob Homan
Vermeer North Atlantic is pretty great, and they get what I'm talking about when I need parts or anything. They fix any issues quickly, but problems rarely happen. They take really great care of us.
5.05 Pedro Luna
Vermeer has always treated me well and does a great job from top to bottom.
5.05 Gene Burns
The parts and service staff are good to work with.
5.05 Tom Willis
Tom is our wonderful salesperson. He's always happy to help us when we need it. He makes the whole process easy and enjoyable.
5.05 John Lapollo
They have great products, and the people are very knowledgeable.
5.05 Ryan Bridges
They've always treated me well.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
It was a good experience, and we got the parts promptly.
5.05 Ryan Cave
The are local, they get the parts that are needed, and they are a good group of people there.
5.05 Roy Baer
The guys there are great, have parts in stock, and are a good vendor to do business with.
5.05 Verified Buyer
The people are really nice and the equipment is great.
5.05 Tim Lenzsch
I've been going there for 25 years. Everyone is awesome.
5.05 Amos Fisher
We have a really good relationship with them. They know what we want and get back within a reasonable amount of time.
5.05 Verified Buyer
They carry good parts and equipment.
5.05 Tad Soden
Vermeer was quick and responsive of my equipment needs. I was treated fairly and it was a great experience. I am excited to use my new machine.
5.05 Jon Pizzirusso
I recently worked with Vermeer for the first time. I was fortunate to have the help of a salesperson who knew what I was looking for. They helped me find the right machine at a good price.
5.05 Matt Bakes
This was the first piece of machinery I purchased for myself. I have used their equipment before and am very happy with everything Vermeer set me up with.
5.05 Kevin Hess
I always like to use Vermeer parts for my equipment. They are dependable and long lasting.
5.05 Octavio Vasquez
It's always easy when working with Vermeer, and they treat me well.
5.05 Verified Buyer
They have quality equipment.
5.05 Verified Buyer
They're always helpful.
5.05 Verified Buyer
They have good parts availability.
5.05 Corry Wallace
Vermeer has always treated me well over the years, and they run a smooth operation.
5.05 Russell Long
5.05 Jim Norris
They are very helpful and I received my parts the very next day.
5.05 Verified Buyer
They provide us with good service all the time.
5.05 Verified Buyer
We got the parts that were needed, and we are happy with them.
5.05 Mike Laricks
A good vendor to do business with and they are professional and helpful.
5.05 Tyler Wisner
I'm very happy with my machine and how Vermeer treated me.
5.05 Tommy Fay
They have good parts and quality machines.
5.05 Verified Buyer
We've never had any problems.
5.05 Verified Buyer
They always treat me well and have what I need.
5.05 Mike Roop
This was my first time ordering from them. They took great care of me.
5.05 Verified Buyer
5.05 Verified Buyer
Everything worked out well and I haven't had any issues with them.
5.05 Verified Buyer
The guys there are great. They get the parts that are needed, and I have no concerns about them.
5.05 Nabor Hernandez
The guy who sold me the machine, Tom, was amazing. He took the time to explain all the features and answer my questions. The machine is even better than I imagined. It does everything I need and has lots of options for attachments. I've already recommended Tom to a buddy.
5.05 Verified Buyer
Everything worked out wells and they are a good company.
5.05 Tammy Mitchell
I never have a problem. I can call whenever, and they're always there.
5.05 Oscar Batista
They have good service.
5.05 Verified Buyer
5.05 Madison Laviets
Everything works out well with them and I haven't gotten any complaints or issues. I would recommend them to others.
5.05 Keith Boekhout
Everything worked out well and we got the parts quickly.
5.05 Verified Buyer
They've got what we need and treat us well.
5.05 Octavio Palacios
I love their service. I've done business with them for several years and they always have what I need.
5.05 Verified Buyer
They're a pleasure to work as they're friendly, helpful, and have the parts that we need.
5.05 Chris Corea
Everything is excellent. They're helpful and on time. I have no complaints, and I'm happy I went with Vermeer.
5.05 Eddie Monroe
They had the parts in stock.
5.05 Verified Buyer
They are a good vendor to do business with.
5.05 David Virnelson
They're nice and easy to deal with. I've never had any issues; they run my card and send me the parts.
5.05 Brian Coles
They're very good to work with. It's one of the best places to go.
5.05 Chris Nehmick
I am happy with my purchase, and the sales team did a good job.
5.05 Verified Buyer
Everyone there is very helpful and friendly. They get the job done quick.
5.05 Paul Wisneski
Everything worked well; they had the parts, and we got them promptly.
5.05 John Fisher
They were easy to work with and they had the parts that I needed.
5.05 Mark De Rouville
Overall, it was a good experience, and they were professional and friendly.
5.05 Tim Rendle
They ease of working with salespeople. They were professional and helpful.
5.05 Verified Buyer
5.05 Bill Fluharty
They're competent and have great service. They take care of their customers.
5.05 Verified Buyer
Everything has been excellent. They have good service, and the machines are great.
5.05 Ken Hutz
They treat you well, and they're knowledgeable.
5.05 Bill Wilson
They're responsive and great to work with.
5.05 Perfecto (Tito) Cardenas
They had the parts that were needed, and we got them promptly.
5.05 Verified Buyer
They are a good vendor.
5.05 Verified Buyer
Everything worked well; they had the part in stock, and I got it promptly.
5.05 Marion Zapian Farias
They had the equipment I was looking to purchase, and they had competitive prices.
5.05 Verified Buyer
5.05 Brian Lenz
They know they're stuff and everything's working fine.
5.05 Chip Clark
They have parts in stock, and they are a good vendor to do business with.
5.05 Jorge Vale
They had the parts in stock, they took good care of me, and they were easy to work with.
5.05 Walter Fable
I have used them for years, and everything has worked out well.
5.05 Rickey Umbenhauer
They know what they are doing, they are easy to work with and I have recommended them to others.
5.05 Verified Buyer
They had the parts, and they were delivered promptlya good company.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They are easy to work with and I have no issues with them.
5.05 Robbie Brunner
Everything worked out well and we got the parts promptly.
5.05 Verified Buyer
The ease of purchasing from them and they had the parts that were needed.
5.05 Zach Rowe
They're friendly and helpful.
5.05 Verified Buyer
They are professional and everything worked out well.
5.05 Scott Williams
I like their equipment, and they are easy to work with.
5.05 Verified Buyer
They usually have the parts in stock, and we get them quickly.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Fred Perna
They are easy to work with and they have the parts in stock.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Dagoberto Contreras
The equipment worked out well and I have no complaints.
5.05 Verified Buyer
5.05 Ray Martin
They had and got the parts that were needed, and a good company to do business with.
5.05 Shawn Hunter
Everything worked out well with them, and they got the parts to me quickly.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
Everything worked out well, and I am highly satisfied with the work that they do.
5.05 Verified Buyer
They are a good company to do business with.
5.05 Ryan Duff
The rental staff did a good job and had the rental in stock.
5.05 Verified Buyer
They had the parts that were needed and got them promptly.
5.05 Verified Buyer
They are easy to work with, professional, and helpful.
5.05 Verified Buyer
They had the parts I needed and it's easy to work with them.
5.05 Jose Cardenas
Everything is really good, including the price. I have no complaints with Vermeer North Atlantic.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Ana Medina
I've been with Vermeer for 10 years or more. They give us excellent customer service.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They delivered it for me. The salesman was good.
5.05 Verified Buyer
They explained how the machine operates very well. They were friendly.
5.05 Verified Buyer
I love doing business with you guys.
5.05 Dale Newcomer
Every time I call, they are very prompt in getting me the parts I need. I can't complain.
5.05 Verified Buyer
The service was great, and they're easy to work with.
5.05 Verified Buyer
We received the parts that were needed, and they are always professional.
5.05 Verified Buyer
Everything worked out well and I have no issues with them.
5.05 Verified Buyer
It is just a good overall company.
5.05 Verified Buyer
The salesman, Paul Sheridan, is amazing. He spent two hours showing my husband every detail about operating the machine. He even took the time to send manuals in Spanish to make it easier for my husband. Paul is excellent.
5.05 Verified Buyer
I just like their products and they've given me pretty good service.
5.05 Rob T.
I deal with them quite a bit. They've always been easy to work with. They have what I need, and they're knowledgeable.
5.05 Verified Buyer
Everything was great as expected. They did a great job and I would highly recommend them.
5.05 Ken Souder Jr.
I love the chipper I got from you guys. It's the best chipper I've ever had.
5.05 Verified Buyer
The prices are reasonable, and the staff are both friendly and knowledgeable.
5.05 Joe Scocco
They have good customer service and quality machines.
5.05 Jose Morfin
They are reliable and have a good selection of equipment.
5.05 Verified Buyer
It's a fine place to do business with.
5.05 Verified Buyer
They're great. If any problems ever come up they take care of them immediately.
5.05 Verified Buyer
Everything went well with the rental. There was an issue four weeks after I brought it back. The workers said that I did damage to the rental. I never did any damage. Plus, videos and pictures were taken, and they signed off on it when I dropped it off. I know there was transportation from Long Island to New Jersey to get it moved around from both yards, so for them to try to blame me for damage four weeks later had me shocked. Overall, I still recommend you guys to people I know and the rental worked great.
5.05 Verified Buyer
I'm a poster boy so all I do is recommend people who are good. Everything has been going great with Vermeer.
5.05 Verified Buyer
They had the rental in stock, and they were easy to work with.
5.05 Verified Buyer
Everything went great! I would like for someone to reach out to me just to let me know who my sales rep is in order to make another purchase.
5.05 Verified Buyer
5.05 Verified Buyer
They have very reliable parts, and their service technicians are very knowledgeable.
5.05 John Barrett
Their service and quality cannot be beat.
5.05 Keith Arthur
It's always a good experience when doing business with them.
5.05 Verified Buyer
I like that they engage with me, and they are professional.
5.05 Gene Burns
They had the parts in stock that were needed, and I have no complaints.
5.05 Robert Schwarz
They are the most helpful vendor, for everything that I ever needed, and they have seen to it that we get the parts.
5.05 Walter Gomez
They are a good vendor to do business with, and everything works out well.
5.05 Tim Fisher
These folks are outstanding. They keep up with the trends and they have great locations.
5.05 Dave Baker
They are a good vendor to do business with.
5.05 Verified Buyer
They take good care of me. Their customer service is outstanding and their mechanics are great.
5.05 Barry Lapinski
We have no problem with them, their communication has always been good, and the parts department is helpful and professional.
5.05 Fitzroy Jackson
They are a good vendor to do business with, and I would recommend them to others all the time.
5.05 Verified Buyer
They are easy to do business with.
5.05 Verified Buyer
They offer great products and we've never had an issue with them.
5.05 Verified Buyer
I've never had any issues purchasing from Vermeer. You guys have always been easy, and good to work with.
5.05 Estuardos Gonzales
I like doing business with them. I would recommend them to others.
5.05 Verified Buyer
Their customer service is solid every time I contact them.
5.05 Verified Buyer
The parts people know what they're doing.
5.05 Verified Buyer
Honestly, they're the only ones in the market with the machine we use.
5.05 Verified Buyer
The parts guys are always helpful and they're close by.
5.05 Mark Foreman
The ease of doing business with them, and I have no issues.
5.05 Sandra Fulton
I haven't had a problem with them, and the communication has been great.
5.05 Ed Fitzgerald
They are good when they work on the equipment, and I like that they communicate with me during that time.
5.05 Verified Buyer
They always have the parts for us when we need them.
5.05 Roy Baer
They always get me what I need. The experience I have when working with them has been going well.
5.05 Verified Buyer
They had the parts in stock, and it was a good experience. Everything worked out well.
5.05 Tim Lenzsch
I have used them for over 30 years, and they usually have what we need available.
5.05 Verified Buyer
They are easy to work with, they have the parts in stock, and they are always professional.
5.05 Alicia Meighoo
I am happy with them, and they are easy to work with. They have the parts in stock, and we get them promptly.
5.05 Verified Buyer
I like the ease of doing business with them.
5.05 Fredy Lorenzo
They were easy to work with and the transaction/sale went smoothly.
5.05 Mike Alyea
They get us the needed special parts, have them in stock, and are easy to do business with. Keep up the good work.
5.05 Lee S.
Everything was easy and the rental worked well.
5.05 Verified Buyer
The machine runs. It's built to last.
5.05 Verified Buyer
They had the parts in stock, and everything worked out well.
5.05 Verified Buyer
The parts department is always very responsive.
5.05 Verified Buyer
We like their products.
5.05 Verified Buyer
They had the parts in stock, and it was an easy transaction.
5.05 Verified Buyer
My experience with Vermeer has been positive.
5.05 Verified Buyer
Tyler, Jerry, Steve, and John work in different areas at Vermeer but all do a really good job. They're all very helpful.
5.05 Verified Buyer
We get very good service from them.
5.05 Verified Buyer
They are easy to do business with and I haven't had any issues with them.
5.05 Mark Braeger
The support system that they have is great and I haven't had any issues with them.
5.05 Maria Garcia
We receive great service from Vermeer every time.
5.05 Verified Buyer
I like their attitude. They're kind and intelligent.
5.05 Verified Buyer
Nate does an amazing job in the Middletown branch.
5.05 Verified Buyer
They deal with the chippers we have, it's the only place I can go.
5.05 Verified Buyer
They always have the parts I need.
5.05 Verified Buyer
They are close to my business. They usually get the parts the next day.
5.05 Verified Buyer
I did recommend them and 2 of my friends have bought the same machines. Now there are 4 of us. It's a good machine, just the right size.
5.05 Eric Resetar
They had the parts that I needed in stock, and it's always easy to do business with them.
5.05 Verified Buyer
They had what we needed at the time.
5.05 Verified Buyer
They're knowledgeable.
5.05 Verified Buyer
The service is amazing.
5.05 Verified Buyer
They're very good.
5.05 Verified Buyer
The people at Middletown are good. I have no problems with them at all.
5.05 Verified Buyer
Again, it's the availability. If I need parts they usually have them. If they don't have them they get them out to me quickly.
5.05 Verified Buyer
They had the parts that were needed and delivered them promptly.
5.05 Glen Gabel
I can easily say you guys were always good to me when I needed parts from you. I would definitely recommend you all.
5.05 James Wesolko
They were easy to work with, they answered all my questions, and they got the parts delivered when they said they would.
5.05 Matt Steiger
Every time I call them, they get me what I need within a day or two and that's including delivery. I've never had a bad experience!
5.05 Verified Buyer
5.05 Verified Buyer
I'm currently on site and have to make this quick. I thought you were calling because last night I sent a message in regards to my login portal. I'm having trouble logging in to make a payment. Aside from that, I'd like to add that my sales rep is great!
5.05 Verified Buyer
I just purchased parts again from you guys yesterday. The parts foreman is very knowledgeable and helpful.
5.05 Verified Buyer
The response time was pretty fast.
5.05 Verified Buyer
They're there when needed.
5.05 Tony Baldino
Everything was quick and efficient and went smoothly. Those guys over there are top-notch. They were helpful and very knowledgeable. They were also easy to talk to and make me feel comfortable.
5.05 Denton Spencer
I found them to be good to work with.
5.05 Ben Z.
It was a simple and easy transaction.
5.05 Verified Buyer
I would recommend based off the fast service I received.
5.05 Verified Buyer
For as much as I remember, Vermeer was great to work with and everything turned out well.
5.05 Verified Buyer
Steve, the parts manager, is phenomenal.
5.05 Verified Buyer
It was okay, we didn't run into any issues. It did have to get ordered but it only took 2-3 days to reach us.
5.05 Bill Hickey
We were very happy with you guys.
5.05 Scott Randall
I called up, asked for what I needed, got a confirmation email, and the response times were very prompt.
5.05 Pat Enright
They're good people.
5.05 Verified Buyer
I like the salesman.
5.05 Verified Buyer
Very professional, excellent.
5.05 Jake Hamilton
Everyone is knowledgeable, anytime I call for a question they have the answer. They get me the right parts usually within the same week even. Usually less than 5 business days which is hard to find. Most of the time I'm on the phone with them for 15-20 minutes asking questions and advice and they don't try to rush me off the phone or anything like that.
5.05 Verified Buyer
5.05 Julio Cholula
Everything works and every time I go everyone is friendly.
5.05 Verified Buyer
They're good guys over there, I like them. They're okay.
5.05 Verified Buyer
They made good recommendations about the equipment and its uses.
5.05 Verified Buyer
I got what I needed in and the parts work.
5.05 Verified Buyer
Everything is always good with you guys. It's always a pleasure. I've never had a problem. You guys are great.
5.05 Verified Buyer
Tom in parts is the best. He does a great job.
5.05 Verified Buyer
They provide good service.
5.05 Scott Dorn
This was a guard for a trenching wheel, so it wasn't in stock but it's because it was custom and it came pretty quickly regardless. When it comes to trenching I would definitely recommend Vermeer. It's the best- from my experience- trenching equipment out there especially compared to CASE and Ditch Witch.
5.05 Verified Buyer
They seem to know what they're doing. They're knowledgeable.
5.05 Verified Buyer
I like their customer service.
5.05 Verified Buyer
They've got the products, it's mostly supply and availability.
5.05 Verified Buyer
I like the machine and the people who work there.
5.05 Deanna Demarco
When I walk in there, everybody is professional and a pleasure to deal with them. Sometimes, I'll have to go elsewhere and I'll kind of dread having to go there, but that's never the case with Vermeer. Some places, there's a long wait or they'll maybe take the men before me even if I'm there first, things like that. Never have I had that with Vermeer. They'll carry things out to the car even, whether it's heavy or not. If I could say a 10 for my last overall experience, I would. I would rather use you guys for just about anything and everything.
5.05 Cooper Vancott
They had what I needed and were knowledgeable. They were right on top of everything.
5.05 Ana Medina
They always take care of us.They have great customer service and we have a great relationsip with them. Never had a problem with Vermeer.
5.05 Lindsey Probeck
They communicate well,and they get the drill repairs done in a timely manner.
5.05 Verified Buyer
They're friendly and very knowledgeable.
5.05 Verified Buyer
The sales team was really helpful, they answered all my questions, and it was a really good experience.
5.05 Flabio Carchipulla
I appreciate everything Vermeer does for me. I think you guys are very good.
5.05 Jose Espinoza
They really helped me to find the part I needed, I appreciate what they do. Everytime I call or come in, I always get good service. I really can't complain about anything.
5.05 Verified Buyer
Any time we need parts for our core machine, which is a little older, they've always been able to find them.
5.05 Tom Brown
They're very good now. The quality is better at Vermeer than at other similar places. I deal with Chris Root a lot and he is excellent.They're very punctual getting back to you if you leave a message. It's a good team there.
5.05 Juan Carlos Vargas
They always take the time to answer my questions.
5.05 Bill Buchanan
I'd recommend due to the availability of parts.
5.05 Devon Meyers
Everything always works out well with them, and they are always professional and helpful.
5.05 Alejandro Deciderio
Everybody is friendly there, they're good people. I tell them what I need and they help me get it quickly.
5.05 Verified Buyer
Everything with them has been great and I have no complaints.
5.05 John Stanley
The knowledge level of the employees, the way they know the machines.
5.05 Austin Riggs
They were on point with everything. They were very accessible, easy to talk to, they had what I needed. Everything was fine.
5.05 Noreen Meyer
The salesman was great. It honestly went perfectly. Everybody was great, the part was in. All around satisfied.
5.05 Verified Buyer
They always have what we need in stock, and they know what we need. There are specific items that we get that are usually in stock. They're the only place we go actually for saw blades.
5.05 Ryan Bridges
The whole crew has been great. No complaints, I'm very confident I can take my business there and it will go smoothly. If I call and there's no answer, they get right back to me. Everything overall has been great.
5.05 Eli King
They were knowledgeable on the parts that I needed. That was the biggest reason I went with them, was I couldn't find the parts anywhere else.
5.05 Ron Williams
I'd highly recommend, we've dealt with their machines in the past. I've had good luck with them, never any issues. I'm happy with them.
5.05 Matt Benn
Very helpful with steering me in the right direction for what I needed. The people that answer the phone and the people at the front desk were very knowledgable and helpful. Thats really what I'm looking for in a parts shop. I would highly recommend them.
5.05 Andrew Brinkstar
They did a good job, and they had the parts already in stock.
5.05 Jose Morfin
5.05 Verified Buyer
They are a good vendor to work with, and they are helpful and always professional.
5.05 Verified Buyer
The people over there whether it be for rentals, parts, or whatever are terrific. They do whatever they can do to help and expedite things. I always would recommend.
5.05 Levi Fisher
I always have a good experience with them. I especially appreciate their prompt service.
5.05 Hector Beltran
Everyone is nice over there, good experience every time. Everything is usually good with them.
5.05 Bill Schorr
I'd highly recommend. Eveybody there overall- service, parts, sales- anybody who I run into in that facility is always very helpful.
5.05 Brendan Kurtis
They made it really easy to find my parts, they did exactly what they told me they would do. THe guy even sent schematics for me. Very happy with them, 5's across the board. 10 even though the scale didn't go there honestly.
5.05 Bill Yost
I want to shoutout Kyler Foster and Ron D. They took very good care of us and we're very pleased with the purchase and the follow up after.
5.05 Verified Buyer
They always have everything we need.
5.05 Al Caruso
They have always taken care of us with ease. They have a wonderful staff.
5.05 Gary Moyer
They're umber one in quality and reliablitly
5.05 Jason Scolaro
They've always been great, we always use them for parts.
5.05 Caleb Corby
I always get what I need because their staff is very quick. They are very reliable and it is always an easy experience.
5.05 Sean Carr
They've always good done for us, it was a really good machine I rented.
5.05 Adrian Tapia-Mejia
They spent the time to explain not just the machine but everything that came with it. He did a very good job with everything. He did a walkthrough of the machine and the maintenance and that warranty information. The machine itself works great; smooth,been reliable. We'll see over time of course but seems to be a unit that will stand the test of time.
5.05 Verified Buyer
We have been doing business with Vermeer for years now and they are always excellent.
5.05 Gerry Avery
Vermeer North Atlantic provides us with prompt service and delivery.
5.05 Rod Pennington
The parts department at Vermeer provided excellent customer service, even following up after the transaction was finished.
5.05 Eduardo Juarez
They're very knowledgable. I didnt know what I needed, but explained it to them and they were able to tell me what I'd need. Some people get frustrated when you don't know what you're looking for, but they just helped me out with it.
5.05 Ryan Cave
I already recommend them all the time. They do great work and get us everything we need in a timely manner.
5.05 Collin B
They were fast, had what we needed and delivered it quickly. They have a great staff.
5.05 Chuck Gallagher
Everything was great. We got the equipment when we needed it. All of the crew has been happy with it. The staff really helped us out.
5.05 Verified Buyer
They do a good job.
5.05 Verified Buyer
They always handle everything professionally.
5.05 Tom Armer
Sara and the other person who work at the counter are amazing!!! The other name is at the tip of my tongue and I want them to get recognition as well. They guide me through things that I do not know, which shows me that they really care about their clients. Every time we have to call or go by Vermeer it is a pleasure. They do amazing work there and I highly recommend them all the time.
5.05 Verified Buyer
They always have our parts and do a great job.
5.05 Verified Buyer
They always have the parts we need and do a great job.
5.05 Verified Buyer
They go above and beyond every time we have an issue. The staff is amazing! They are quick to repair any of our equipment and do it with a smile. They have really taken care of us over there throughout the years.
5.05 Verified Buyer
They are the only people we buy parts from and work on our machines. They do great work and I trust them to have everything correct.
5.05 Verified Buyer
They have great quality equipment and are great at what they do.
5.05 Verified Buyer
They do great work on our machines and they are trustworthy.
5.05 Jose K
They are great people to work with.
5.05 Verified Buyer
I am very happy with the work that was completed. They are very helpful and knowledgeable at Vermeer.
5.05 Matt Maia
My guy Carlos at Vermeer is phenomenal. I love the work he does and how knowledgeable he is. I wish every business had more people like Carlos.
5.05 Verified Buyer
Since we only have three equipment from Vermeer, I haven't ordered a lot from them, but from my experience so far, the service is excellent and the parts were available when needed.
5.05 Amos Fisher
I love working with them! They always have everything we need in stock and I am in the process of getting a new machine from Vermeer. The updated facility and website have been a blessing for them and us.
5.05 Verified Buyer
They have always met our needs.
5.05 Verified Buyer
We're a hydraulic shop and we had a service call on a big generator. Everything went very well. We like Vermeer a lot.
5.05 Jay Zimmerman
Vermeer is the only place that carries the rental I was looking for.
5.05 Verified Buyer
They were very helpful, great product quality and we always get the correct working part quickly.
5.05 Verified Buyer
There aren't many chipper dealers around this area. They always have what we need when we need it.
5.05 Verified Buyer
Vermeer is a good brand. They could work on their prices but other than that, the people are very knowledgeable too.
5.05 Verified Buyer
I have dealt with Carleton Equipment. I think that Vermeer is 10 times to deal with.
5.05 Jerry Coppla
They are the only Vermeer dealer in the area. They have a knowledgeable staff & have the parts in stock.
5.05 Josh Wyshinski
They are always professional, and I like them and the parts that I purchase from them.
5.05 Jose Cardenas
They are reliable and dependable. I have never had a problem with them. They always answer and are there for us.
5.05 Roy Baer
We have used them for years, and they have parts in stock and are always friendly and helpful." "Nothing at this time.
5.05 Verified Buyer
dealing with you forever over 20 plus years. parts person is knowledgeable. the parts can be shipped the next day. And the equipment is easy to repair.
5.05 Verified Buyer
The workers are very helpful.
5.05 Verified Buyer
They had the parts in stock, and they are professional.
5.05 Bob Weaver
The customer service is top notch.
5.05 Verified Buyer
The woman behind the parts counter is always very helpful. I'm sorry I can't remember her name, I'm horrible with names.
5.05 Verified Buyer
It's always a good experience.
5.05 Verified Buyer
They were great.
5.05 Verified Buyer
They been knowledgeable, they've been good. They been responsive.
5.05 Verified Buyer
They handle very well what we need them to do.
5.05 Gary Boyd
They had the parts in stock, and they are easy to order from.
5.05 John Risoli
They are always professional; they had the parts I needed in stock and delivered them when they said they would.
5.05 Josh Nelson
This was my first time using you and it was a quick turnaround time. I got the part the next day. The guys were friendly, fast, and easy to work with.
5.05 Dan Gregson
The parts were available and the employee knew what he was talking about.
5.05 Nick Centrillo
5.05 Kevin Ramirez
I tell all my friends and customers to go there for parts.
5.05 Gilberto Soto
They are a good vendor; I have used them for years and I recommend them to others all the time.
5.05 Verified Buyer
They answer the phone, they take care of our problems, and they usually get the parts to us in one day.
5.05 Maureen Sheehan
5.05 Verified Buyer
Basically, they're helpful.
5.05 Verified Buyer
I usually just call Frank up and he makes it happen. He does a good job.
5.05 Verified Buyer
I would say for stump grinders 10, for chippers 1.
5.05 Verified Buyer
They're very good.
5.05 Perfecto (Tito) Cardenas
5.05 Verified Buyer
I worked there for 4 years, those guys are great.
5.05 Verified Buyer
Don't mess with a good thing. it is solid equipment.
5.05 Ervin Morales
5.05 Verified Buyer
They have equipment and parts in stock. They're knowledgeable. They're close to me, within an hour.
5.05 Alexander Barahona
5.05 Daniel Luongo
5.05 Verified Buyer
They were great but I returned part.
5.05 Verified Buyer
Convenience, knowledge, and easy in and out.
5.05 Jim Macauley
5.05 Peter Kryszan
10 out of 10, you guys were great I have no complaints".
5.05 Mike Minnich
Vermeer North Atlantic was easy to do business with.
5.05 John Harron
Vermeer provides great customer service.
5.05 Tom Henriquez
You are the only place that had the part available.
5.05 Ray Enste
I only use Vermeer, I recommend you guys all the time".
5.05 Clemente Ruggiero
Top notch, never have any problems with you guys".
5.05 Harold Grausam
Very likely, I only use Vermeer".
5.05 Dustin Kirk
5.05 Paul Jost
5.05 Dave Granatelli
They are friendly and get what you need. They have a machine 630B tagalong they don't make anymore I'm happy with it it's my favorite.
5.05 Paul Wisneski
overall they do a great with parts and service. we also overall like the products itself.
5.05 Verified Buyer
We have had an account for 10 years. They always tell us yes bring our equipment right in and they get the work done quickly.
5.05 Verified Buyer
They work with you, they deliver parts quickly, and they have a lot of things to offer.
5.05 Lloyd M.
5.05 Jay Regalbuto
Everything is very easy from the phone call to the pick up.
5.05 Chris Fox
They were very helpful and responsive over the phone.
5.05 Dan Lasinski
Very likely to recommend".
5.05 Verified Buyer
That's for Lumberton only. The guy in Mount Holly was horrible." "I called Mount Holly and the guy there told me the part was no longer available. Then I called Lumberton and the girl found the part and got it for me right away." "It seems like Mount Holly has lost all of its experienced people, now you have a bunch of juveniles there who don't seem to know what they're doing.
5.05 Verified Buyer
They are a very company that has good machines and products.
5.05 Verified Buyer
I haven't heard any complaints from the guys".
5.05 Steve Weaver
Everything was good, I'd recommend Vermeer".
5.05 Verified Buyer
Everything was easy, quick, and seamless.
5.05 Eric Florez
I was able to get the parts that I needed.
5.05 Angelo Locascio
Everything is always good and they have good products.
5.05 Ken Petrosky
I never have an issue. I have quite a few pieces in my fleet from Vermeer.
5.05 Chris Mohr
The staff was so helpful.
5.05 Louis Weaver
They had what I needed in stock; they are easy to work with. They are a really good company.
5.05 Luis Ortez
When I call them they always are willing to help and are respectable.
5.05 Andrew Fettes
I like the products.
5.05 William Bowie
The technicians did a wonderful job, and it was a really good experience working with them. I have recommended them to others.
5.05 Thomas Burkholder
They have high-quality equipment & knowledgeable sales staff.
5.05 Rickey Umbenhauer
I like the products because they are very well built.
5.05 Rita Marques
They were quick and I am happy with the service. I sent in the picture of the part and they told me right away they had it. I received the part the very next day.
5.05 Verified Buyer
They're easy to deal with and had what I needed in stock.
5.05 Bill Wilson
If they don't end up having the part you need they order it and get it to you quickly.
5.05 Verified Buyer
They're able to find the part right away and get it to me quickly.
5.05 Leo Ali
Their customer service is fantastic.
5.05 Will Rivera
They provide great service, prices are labeled in the showroom, and it is easier to rent machinery.
5.05 Chris Scholtz
The technician was very thorough this time and I was very satisfied.
5.05 Verified Buyer
They're easy to work with and knowledgeable. Also, shipping was quick and everything was in stock.
5.05 Tom R
5.05 Robert Jaquish
It was a good experience, and the salespeople I spoke with were knowledgeable.
5.05 Brian Giraldi
They went above and beyond with customer service.
5.05 Verified Buyer
Everything he said was on the money. He said it would be in on Tuesday and it was.
5.05 Joe Auclaire
They have everything we need, and their employees are very knowledgeable.
5.05 Luigi Duartes
Haven't had any issues and they always have the parts in stock.
5.05 Lindsey Probeck
The employees I work with are very good. They always communicate with me about the status of my orders. I've never had any issues.
5.05 Kevin O'Donnell
They are a good vendor, they have parts in stock, and they are always professional.
5.05 Verified Buyer
Everything turned out just fine.
5.05 Norman Rogers
They have a great product, great service, and we've been working with them for years now.
5.05 Verified Buyer
They're always great. Ron does a fine job, I've been working with him for 25 years or longer.
5.05 Billie Joe Heitz
The technicians did a good job, and they communicated with us throughout the process.
5.05 Carlos Chanza
The guys are pretty knowledgeable.
5.05 Barbara Wood
We've always been happy with them.
5.05 Verified Buyer
They were helpful.
5.05 Verified Buyer
I like their equipment and they fix stuff in a timely manner.
5.05 Freddy Martinez
They have been a good vendor to me, and I have no complaints.
5.05 Verified Buyer
I like them.
5.05 Verified Buyer
This was my first time using them. Some of the parts have been backordered for 70 days but they've stayed on top of it. In fact, they called me just last week with an update.
5.05 Eric Manning
It was a good experience, they had the equipment in stock, and I do plan on using them in the future.
5.05 Oscar Donato
Very happy with them, everything has worked out well, they have the parts in stock, and I would recommend them to others.
5.05 Jose Hernandez
Everything worked out well for us, and I have no complaints.
5.05 Verified Buyer
Have no issues or complaints, they had the parts in stock.
5.05 Jason
Always a good experience when I work with, they are professional, they usually have what we need in stock, and I always recommend them to others.
5.05 Robert Buchholz
They had the parts in stock and they got them to me quickly. They are a good vendor to work with and I have no issues with them.
5.05 Ryan Moore
In general, I do like the equipment and they're somewhat close to me.
5.05 Grace Levai
Everything has been great with Vermeer. Everyone is very respectful and caring whenever we purchase from them.
5.05 John Fisher
5.05 James Docherty
They are always available to work with and accommodate my needs.
5.05 Verified Buyer
They're friendly.
5.05 Kathy McClune
The girl that works there is always friendly and is knowledgeable. She is usually able to track things down for us.
5.05 Madison Laviets
It's the equipment. It's good and reliable.
5.05 Verified Buyer
Excellent customer service and excellent quality of equipment.
5.05 Jamie Riker
We've had their products since 1999 and the employees are always responsive, kind, and helpful.
4.55 Lee S.
They're pretty good all the way around.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Jim Yohe
Parts are readily available, and it doesn't take long to get them.
4.55 Verified Buyer
The reliability and performance of my machine.
4.55 Verified Buyer
4.55 Brian Walsh
First, I appreciate the convenienceJeremy Burrows is good and brings everything right to our shop. Second, the equipment is simple to use and easy to take apart and repair when needed. Vermeer is by far the easiest vendor to work with.
4.55 Karl Frey
Vermeer is easy to work with and responsive.
4.55 Verified Buyer
4.55 Leo Ali
They are a good company to do business with.
4.55 Baxter Duffy
They're always prompt and give us good service. It's painless to work with them.
4.55 Verified Buyer
The equipment is decently made.
4.55 Verified Buyer
We buy everything from there. They're good guys.
4.55 Verified Buyer
They took care of what I had, they had a solution for me.
4.55 Brian Conner
They had the parts we needed available and could get everything fixed quickly.
4.55 Verified Buyer
Vermeer North Atlantic has a great group of guys working for them. They are knowledgeable, friendly, and always willing to go the extra mile.
4.55 Verified Buyer
The salesperson was very helpful.
4.55 Verified Buyer
They are easy to do business with.
4.55 Verified Buyer
4.55 Fredrick Aikens
They got the parts that I needed and I'm happy with them.
4.55 John Grzibowski
They had what I needed, they were easy to work with, and I had no issues with them.
4.55 Verified Buyer
The equipment is durable, and it doesn't take long to get parts.
4.55 Jessica Ward
The work they did was good, and there were no complaints.
4.55 Verified Buyer
I've never run into any issues, and they have good products.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Rudi Niessen
They have good overall customer service.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
Gino is great. He went out of his way to help me.
4.55 Verified Buyer
We don't buy a lot from Vermeer. When we do, it's only if we need a part for a machine.
4.55 Verified Buyer
They have good customer service.
4.55 Verified Buyer
They have parts availability and they are polite. If a part is not in stock they will go out of their way to get it to us in a timely manner.
4.55 Verified Buyer
They fixed the problem.
4.55 Verified Buyer
We're happy with their products and service. Whenever I call the shop they're always helpful.
4.55 Verified Buyer
They offer an excellent variety of parts when we need them.
4.55 Mike Seravalli
They usually have the parts in stock, and they are professional and friendly.
4.55 Verified Buyer
They have a fast response time on parts and service.
4.55 Verified Buyer
I haven't gotten any complaints about the equipment, and the purchase of the equipment went smoothly.
4.55 Verified Buyer
They know exactly what you're asking for when you call them.
4.55 Verified Buyer
We've been dealing with them for over 30 years.
4.55 Verified Buyer
I've been very happy with them.
4.55 Dennis Heffner
They had the parts in stock, and the communication was good.
4.55 Verified Buyer
I ordered some chipper parts and I think it went really well and it was a good product.
4.55 Sonny Piech
If the first guy I ask doesn't know, I know the guys that have been there long enough are able to answer any questions I have. I don't have issues with the people at the actual facility. I have decades of experience with that facility.
4.55 Joe Carbone
Just because of the knowledge of the employees and the parts availability.
4.55 Howard Hess
Just because I've been satisfied. Shipping is quick, it goes well overall.
4.55 Verified Buyer
They have information that you need and they're equipped to help me with whatever I need.
4.55 Robert Santangelo
They explained what was going on, what was causing the problem, going into detail. They were very thorough. It was a very small repair but it was still a smooth experience. They were just very accommodating. I had a short term need and they were very quick when I called them about it.
4.55 Kristine S.
They had what we needed, and they were helpful. Any questions that I had, the salesman was able to find the answer for.
4.55 Steve Richardson
They are easy to work with and they have parts in stock and ready for me to pick up.
4.55 John Ayre
I'd recommend due to the availability of the parts.
4.55 Verified Buyer
Vermeer has always done right by us and is a great company to work with.
4.55 Clarissa Klineden
We're happy with them every time we have an experience, I've never had any issues
4.55 Joe Scocco
Everyone over there is great, I can't think of anything they could be doing better honestly.
4.55 Verified Buyer
Vermeer provides honest service and quality products.
4.55 Verified Buyer
The communication was good, and everything worked out well and we got the parts we needed.
4.55 Verified Buyer
They are taking care of getting a diesel sensor fixed on my new machine. It was a little expensive but I don't think they can help that. The only issue I ran into was it took a month to get the equipment up and running again.
4.55 Verified Buyer
They do an amazing job when they are doing good. When its bad it is not terrible though.
4.55 Verified Buyer
It's a fairly small niche, but if they're in the business and use Vactor, I'd recommend.
4.55 Fredy Lorenzo
the equipment is good and durable.
4.55 Bob Schoonmaker
They usually have the parts in stock, and they are professional and friendly.
4.55 Mike Denero
Our customers at our sister shop love your equipment because they are durable.
4.55 Brett Steinman
Easy to work with".
4.55 Nicholas Viotto
The guys at the counter are great. They went out of their way to communicate with me.
4.55 John Barrett
4.55 Jordan Heck
Pretty high, I haven't had any problems".
4.55 Tina Long
They delivered the correct parts, are nearby, and are easy to get parts from.
4.55 Alberto Rodriguez
They provide good service.
4.55 KELVIN BARAHOMA
They have a good service department.
4.55 Verified Buyer
They have a lot of parts in stock and they seem pretty knowledgeable.
4.55 Verified Buyer
Both of the parts people I spoke with were knowledgeable and friendly.
4.55 Steve Snyder
They usually have the parts I need in stock, and they get them delivered in a day or two.
4.55 Verified Buyer
The part was there the next day. They had it.
4.55 Bob Schoonmaker
For the most part, they're pretty reliable.
4.55 William Decker
I'm very happy with the training and post training.
4.05 Mike Haddock
They have very good customer service.
4.05 Melkin Chavez
They are good, and I always get the parts I need.
4.05 Tom Falk
They do a fine job, and the staff are all good. They know what theyre doing.
4.05 Scott Randall
They are very polite. They are very responsive.
4.05 Verified Buyer
They're nice people
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Juan Cubule
They have a very friendly and helpful staff. Vermeer handled all of my needs with ease.
4.05 Lester Martin
They make good a quality chipper.
4.05 Verified Buyer
They've got what I need.
4.05 Verified Buyer
4.05 Devlin Winters
They normally have wear-and-tear items in stock.
4.05 Verified Buyer
4.05 Verified Buyer
They know what they're doing. I don't have anything bad to say, which is good.
4.05 Levi Fisher
I was able to order my part and pick it up a few hours later. It was very easy and I will be returning.
4.05 Shon Huyck
4.05 Steve Snyder
They had what I needed, and the transaction went smoothly.
4.05 Verified Buyer
They have the parts I need whenever I go.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They're doing a great job. The only thing is, I think the prices could be a little better.
4.05 Joe Orourke
They always have the parts you need in stock, and they get them to you quickly.
4.05 Verified Buyer
They just hold up.
4.05 Verified Buyer
We got the parts as ordered in a timely manner. They came really fast.
4.05 Joe Douso
I have been a customer with them for years and, have recommended them to others for years.
4.05 Verified Buyer
They're helpful and knowledgeable.
4.05 Verified Buyer
They did get the parts.
4.05 Maria Corona
The guys were great, they really tried to get things done for us. It's just that they did take longer than we thought. He did call me and say that the wheel was defective and they had to order a new one and that took some time. I don't know if that was the issue that caused them to take longer or if that was unrelated. It took about 3 weeks for the machine to be fixed. But, other than that, everything was fine. The process of ordering the parts was fine, it was just this last work order that gave us a little trouble.
4.05 Walter Dinsmore
We really like Vermeer. We have no complaints. I think they're doing everything just fine.
4.05 Joe Zancor
They're decent to deal with. I deal with Nate up there and he's usually able to get me answers pretty quickly and he's a good guy to deal with.
4.05 Jeffrey Boyer
I would recommend because of who I dealt with, everything seemed to go well. These guys seems to make it right, even when I do run into an issue somewhere.
4.05 Jesse Karpavage
They treat me well. I've been a customer for a long time. Things are pretty straightforward. The parts department is great, they're easy to work with and they get me the parts fast. They never leave me hanging.
4.05 Verified Buyer
Steve and Tom are good with the parts. Chris Root is extremely knowledgeable.
4.05 Verified Buyer
They're doing well.
4.05 Verified Buyer
They have good customer service. Their products are pretty good.
4.05 Ray Martin
The item was shipped directly to me from the warehouse.I did have a discrepancy with the part we got but they were understanding. When we need something we call out there and they're very helpful. Most of the time if they don't have it in stock they can get it for us.
4.05 Fran Rayborg
They were pretty knowledgeable, they helped me out right away when I called.
4.05 Verified Buyer
Compared to some other companies,depending on the brand of equipment you get into, pricing can be a bit higher than others there.But, I don't have a lot of experience with other dealers of this variety though so it's tough to say.
4.05 Mike Burdick
They're knowledgeable. They have lots of inventory, plenty in stock. Rentals are also good. Good company overall.
4.05 Verified Buyer
They have what I need, it's all straightfoward. They had what I needed and got it to me quickly for a decent price, what else can I ask for.
4.05 Dakota Hess
The products good and built well and there are plenty of locations around
4.05 Kendall Kauffman
They always do a fantastic job. When they don't have a part need, all of the ordering is taken care of with ease.
4.05 Verified Buyer
They are always very helpful.
4.05 Verified Buyer
I don't have any complaints. I only have one Vermeer machine in my fleet. I don't deal with them often but it is always great when I do.
4.05 Verified Buyer
I had a bad experience the time before this. I had bought a part and paid cash but the receipt said credit. So when I went to bring a chipper in to be serviced there was a bill dispute about that part. This time I paid in cash and it did the same thing but they took the time to stamp it correctly "Paid in Cash". I appreciate them having someone reach out and I don't hold the experience before this one against them.
4.05 Sam Vansant
They are affordable and quick.
4.05 Moses Stoltzfus
it was a smooth transition to apply for an account. it wasn't tons of paperwork it was 1 sheet. Many big dealers won't give us an account because we are a small business but they seemed like they would.
4.05 Kevin Zebrowski
The people are good they stock the parts. if I do need something they have it
4.05 Verified Buyer
I'm happy with my equipment and the service but I'm concerned about price.
4.05 Verified Buyer
I would recommend it to others if they have Vermeer equipment.
4.05 Jack Ramirez
I would reccomend you guys".
4.05 Verified Buyer
I've had a number of stump grinders and a chipper. I think they're well built. The chippers could be a bit better, more durable.
4.05 Antonio Gayosso
4.05 Verified Buyer
The equipment is good. I never have to bring a machine back after it gets fixed.
4.05 Craig Basile
I like you guys, I've been using you guys for years".
4.05 Verified Buyer
Not many of my friends and colleagues need Vermeer products but if they did I would".
4.05 Edward Lohan
They have the equipment you need.
4.05 Justin Merrits
4.05 Verified Buyer
They sell quality products.
4.05 Emerson De Oliveira
Everything is very reliable.
4.05 Verified Buyer
Other than the pricing, everything was okay.
4.05 Verified Buyer
The salesperson I work with is good and he does his job well.
4.05 Bill Cimilluca
Vermeer gives us the correct parts we need.
4.05 Verified Buyer
The Dingo is worth its weight in gold. I might even buy another one.
4.05 Verified Buyer
Availability and pricing.
4.05 Estuardos Gonzales
They've done everything well.
3.55 John Mcgowan
Carlos at the Holbrook plant is a pleasure to deal with. Hes a gentleman and a true professional who goes above and beyond.
3.55 Verified Buyer
3.55 Henry Miller
They seem to do a pretty good job of knowing what I need.
3.55 Verified Buyer
3.55 Verified Buyer
They had the machine ready to go quickly.
3.55 Bob Corgliano
3.55 Verified Buyer
They offer a selection of chippers and grinders that other vendors don't.
3.55 Verified Buyer
The machines are good.
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
3.55 Verified Buyer
We have a long relationship with them.
3.55 Verified Buyer
I ordered a part,and they gave me the wrong part at first at the Brewster location. The guys don't have a lot of experience in this line of work. It seems like there's no training or lack of doing homework, so to speak, on the employees end.
3.55 Verified Buyer
The service has been good. The machines I've bought from them have been reliable.
3.55 Verified Buyer
I work with stump grinders and the main reason I use VNA is because they're local to me. However, I constantly run into the same issues with my machines. The quality isn't the best. Compared to Carlton and some of the other brands, VNA's quality is not there. I have to modify the machine myself to make the job easier when I feel like some of these things should've been recalled years ago.
3.55 Verified Buyer
These aren't conversations that come up with people, they usually know where to get their parts. Let me add, the 2 guys there in parts do a great job.
3.55 Pasquale Avila
3.55 Christian Owen
I am picky about my heavy machines. The smaller items, service, and gear are great.
3.55 Shawn Kelly
3.55 Verified Buyer
They are the manufacturer of the trencher.
3.55 Verified Buyer
The parts pricing is crazy.
3.55 Verified Buyer
They're really the only place near us who gets the job done. They are pretty good and everything has gone well so far.
3.55 Verified Buyer
In regards to the hammer, everything was good. Sometimes it takes a little longer and usual to get things in but other times its great!
3.55 Verified Buyer
They are knowledgeable.
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
They're very expensive.
3.05 Verified Buyer
Most of the people I know already use Vermeer.
3.05 Verified Buyer
I've had some problems in the past with some machines and they were not helpful.
3.05 Verified Buyer
I have to follow up, reaching out to find out when our equipment will be ready. I have to keep calling. They don't give estimated times.
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
They were friendly and they were helpful in the parts department.
2.55 Verified Buyer
2.55 Verified Buyer
In general, I would say the parts are getting better, and are available more. My superintendent and I are happy that the parts availability has improved significantly. If I need something within 72 hours, most likely, I will have it. I own a lot of Vermeer products from a 15" to a 23". I have stump grinders and a mini skid as well. For the 2300s, I have to go out of state because the Vermeer dealer is not able to provide service or parts availability. It's tough when you're in an industry where you're constantly bidding and you're compelled to use a dealer that has a monopoly. I tend to see an improvement in their disposition overall, but for a while, if you're a Vermeer owner, you have no choice and they take advantage of being a monopoly and have an overall attitude that isn't welcoming.
2.55 Verified Buyer
A lot of our parts have been backordered and we are still waiting on our order to be fully filled. I've got a $250,000 machine that I can't use because I don't have the parts yet. Also, the prices are high.
2.55 Verified Buyer
They double-charged me. I was there for over an hour, they said they would send me a receipt but they never did. This is the second time this has happened. I was there trying to use the credit I had earned from the first time it happened.
2.55 Verified Buyer
My problem is I wanted to order an ECM at Vermeer and was told it was $6,000. I went to John Deere and they told me it was $2,000. The part number is RE532628. Why was there such a big price difference?
2.55 Verified Buyer
Everybody is eager to sell you equipment, but equipment breaks. You can't not have equipment for months at a time while waiting for parts to come in. That's our business.I've got to feed my family. I've actually switched some of my equipment away from Vermeer because of it. We had a big problem with a chipper recently and just could not get it taken care of with them.
2.55 Verified Buyer
We have been going back and forth on parts for the same machine since I ordered them. I keep getting the wrong ones, or they get the wrong ones and the communication has been bad.
2.55 Rusty Smith
2.55 Chris Fager
2.55 Verified Buyer
You don't have a choice but to refer others because there is nowhere else to get parts if you have a Vermeer machine. Pricing is too expensive and things are not in stock.
2.05 Verified Buyer
They've done things that have changed for the better recently. Last time we had someone out, he was able to fix an ongoing problem.
2.05 Verified Buyer
I haven't got the contacted back about my part. I was told it would be 7- 10 days and it is still not here. They have not reached out to me. I feel there are better places to buy from.
1.55 Verified Buyer
1.55 Verified Buyer
1.55 Verified Buyer
It's specialized equipment. We have no choice.
1.55 Verified Buyer
All the parts are proprietary. The parts that aren't proprietary, Vermeer buys up and marks up 100%.
1.55 Mauro Lopez
1.55 Rob King
1.55 Verified Buyer
The experience was unsatisfactory.
1.05 Verified Buyer
I find the replacement parts to be very expensive and it's not very convenient for me because we're not close by. Chances are they won't have it in stock. I know they can drop ship it but I would most likely prefer to just go to a different dealer nearby.
0.55 Verified Buyer
Everything is way too expensive. The machine is over-engineered compared to any other equipment. I have a pd10 pile driver. I can't wait to get rid of.
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Braxton Kari
0.05 Mark Crutes
0.05 John Astrologo
0.05 Jim Carney

About Vermeer North Atlantic

Vermeer North Atlantic distributes the complete line of Vermeer equipment, including trenchers, directional drills, stump grinders, brush chippers, and more. New, used and rental machines are available. When you need a part, Vermeer North Atlantic will ship it out for quick delivery from their extensive inventory. A team of experienced, trained technicians provides maintenance and repairs to minimize downtime. If you are looking for a machine for a one time job, Vermeer North Atlantic can provide one from its rental fleet.

Read Vermeer's reviews below to see what people say about them in phone surveys.

Vermeer North Atlantic Locations

Brewster, NY
190 Fields Ln
Brewster, NY 10509
845-278-9700
Map & Hours

Lumberton, NJ
7 Maple Ave
Lumberton, NJ 08048
609-267-6600
Map & Hours

Holbrook, NY
805 Grundy Ave
Holbrook, NY 11741
631-580-4400
Map & Hours

Middletown, PA
2888 E Harrisburg Pike
Middletown, PA 17057
717-930-8780
Map & Hours