Verified Reviews for Wilson Equipment

We conducted phone surveys with actual customers

Winsby receives invoices from Wilson Equipment each month, then calls their customers to ask them to rate Wilson, based on their experience. Wilson Equipment's star rating is the total of all ratings and verified reviews from real customers

800-432-0913    

Wilson Equipment

4.7 710 surveys

Verified Buyers

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5.05 Verified Buyer
5.05 Verified Buyer
Gordon Shear at the Louisville branch always helps me out. He always gets back to me. He goes above and beyond every time.
5.05 Curt Hall
I'm always pushing people toward Wilson Equipment. They're just good folks
5.05 Verified Buyer
They're the only people with the parts they have, and that's what we need.
5.05 Verified Buyer
They're good people with good personalities. I like working with them.
5.05 Verified Buyer
5.05 Mitchell Smallwood
They always provide good customer service, and the staff has always been good to me.
5.05 Brent Hourigan
Everything has been great. They have excellent communication, and we rent from them from time to time. They're helpful, local, and offer competitive prices. They also come by to check in, and John Schmidt and Murphy Rodes have been terrific.
5.05 Reyes Zarate
They always have what I need and they're very knowledgeable.
5.05 Verified Buyer
They provide good services and get you the parts you need.
5.05 Joshua Riggs
I've had good luck with them, and I've been using their case equipment for 30 years.
5.05 Jamie Scheckells
The people you work with there are great, and the machines perform well.
5.05 James Bulkholder
Everything worked out well, and I have no complaints about them.
5.05 Verified Buyer
They had the parts available, and I got them promptly.
5.05 Verified Buyer
We get our hydraulic fluid from them and it's guaranteed to be in stock.
5.05 Verified Buyer
Everything is always great when working with Wilson Equipment.
5.05 Theresa Glass
They are always helpful, and they have the parts available and in stock.
5.05 Verified Buyer
I haven't had any problems or issues with them. We get the parts promptly.
5.05 Verified Buyer
They're the only people in the area with the parts I need, and they treat me well.
5.05 Verified Buyer
They did great. It was an after-hours call, and they took care of me.
5.05 Scott Elliss
They are able to answer technical questions over the phone, and they do a job of finding parts for my equipment.
5.05 Billy Wright
They're always willing to help you.
5.05 Mathias Querry
I've had a positive experience with them overall.
5.05 Verified Buyer
They're nice.
5.05 Verified Buyer
I'm very comfortable with my salesperson, James Franklin. I like the way he communicates. It's a relationship.
5.05 Brett Gerald
They're real good people.
5.05 Verified Buyer
5.05 Chelsea Wright
Wilson Equipment is very responsive, friendly, and helpful.
5.05 Verified Buyer
They had the parts available.
5.05 Cindy Otto
They do a good job on the equipment, and I would recommend them to others.
5.05 Jim Bowling
Everything worked out well, and the communication was great.
5.05 Verified Buyer
They are easy to do business with, the staff was friendly and helpful.
5.05 Dale Vickers
They are friendly and knowledgeable. When I went in, I didnt know a whole lot, but they helped me get what I needed.
5.05 Keith Nicholson
I've known those guys; they're local. Jason Couch has been very good to me.
5.05 Joshua Beard
The service has been absolutely greatthe pricing, everything. They have gone above and beyond to keep me working. Theyve been awesome all around. Victor Willis has been able to keep me informed and give me a heads-up on things.
5.05 Eli Wagner
Everything worked out well.
5.05 Verified Buyer
They had the parts in stock, and we got them promptly.
5.05 Tammie Justice
They work really well with us. They always get the parts we need, are always up to date on everything, and keep us updated on the process. They are always helpful in tracking down parts and helping us.
5.05 Mike Hensley
Their customer support is great. I've had really good luck in the parts department. Paul is awfully good and helpful.
5.05 Verified Buyer
They're very knowledgeable, they're very personable, they had the inventory I needed, and they know how to treat customers.
5.05 Verified Buyer
I am pleased with the ordering. The staff members have been really helpful, wonderful and very courteous.
5.05 Greg Haas
I bought a Mecalac because there is no other equipment like it around. When I start using it locally, everyone is going to want to buy it. It's able to do everything. Quincy Sowder is just awesomehe has been helping by showing me how to operate it. I think Quincy should get a raise.
5.05 Verified Buyer
The technicians did a good job and had the equipment up and running promptly.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Jason Tirey
The customer service is great. Rob Mahle is super.
5.05 Verified Buyer
They answer my questions.
5.05 Reinaldo Acosta
They had the parts available.
5.05 Daniel O'Malley
We haven't had any issues, and they've gotten us what we need.
5.05 Verified Buyer
They are a good company to do business with, and I have no complaints.
5.05 Aaron Eicher
Everything worked out well, and they had the rental available. They are a good business to work with.
5.05 Verified Buyer
They did a good job with the sale, and I'm happy with my purchase.
5.05 Verified Buyer
Most of the time they have the parts I need in stock. They are also willing to price match.
5.05 Verified Buyer
I have no complaints.
5.05 Doug Whitlock
I was very happy with them, and I have no complaints.
5.05 Verified Buyer
They had what I needed and got it for me in a reasonable time. I like the atmosphere. They're friendly and make you feel like you belong there.
5.05 Verified Buyer
They have the parts in stock. The parts guys do a good job and are friendly and professional.
5.05 Verified Buyer
They're fast and friendly.
5.05 Verified Buyer
Everything worked out well and we got the parts that we needed.
5.05 Verified Buyer
They are easy to work with and they have parts in stock.
5.05 Verified Buyer
They are a good company to do business with.
5.05 Levi E. Lee
I'm happy with my purchase, and they did a good job on the sale of the equipment.
5.05 Jason Savland
They had the equipment in stock, the rental staff were professional and helpful.
5.05 Monte Orchard
The technicians do good work, and I have no complaints.
5.05 David C. Stiles
The machines are great, and the sales reps are good to work with.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
I've been dealing with them for a long time. I've had a good relationship with them for over 25 years.
5.05 Verified Buyer
They were excellent.
5.05 Verified Buyer
5.05 Verified Buyer
They're helpful.
5.05 Verified Buyer
5.05 Verified Buyer
I do it every day. They're very helpful.
5.05 Verified Buyer
They're great guys. I consider a lot of them to be friends.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
It was good.
5.05 Verified Buyer
5.05 Verified Buyer
Mainly, they're just nice. They were helpful in every way.
5.05 Verified Buyer
They're very friendly people. They're very helpful. I think they go above and beyond to help you out.
5.05 Verified Buyer
They get parts quickly.
5.05 Verified Buyer
5.05 Verified Buyer
They're knowledgeable. Whenever they don't have something, they can go out get it, and then drop ship it to you. I like that.
5.05 Miguel Ramirez
They're always good to me.
5.05 Verified Buyer
They answered all the questions I had.
5.05 Verified Buyer
If you want case equipment, it's the place to go.
5.05 Verified Buyer
They're very knowledgeable. If they don't know the answer they'll get it for you.
5.05 Verified Buyer
They're friendly and they know what they're doing.
5.05 Rick Corder
They know what they're doing and take care of you.
5.05 Verified Buyer
It was great. I recommend Case to everybody. I get all of my parts from Wilson.
5.05 Verified Buyer
They are easy to work with. A good company to do business with.
5.05 Verified Buyer
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5.05 Kyle Perez
They have good prices, they're friendly, and they know what they're doing. It's the best place in town.
5.05 Verified Buyer
They always treat me well and do a good job. I've dealt with them for 15 years. I have no complaints.
5.05 Roy Switzer
They have really good employees.
5.05 Verified Buyer
Every time I call, they know what they need to get me or how to fix my equipment. I know when I need something done, it'll be done on time.
5.05 Verified Buyer
I've dealt with them for years and have had no problems.
5.05 Verified Buyer
5.05 Verified Buyer
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5.05 Todd Skelton
I enjoy doing business with Wilson! Everything went really well while renting from them.
5.05 Steven Greene
The staff, the pricing, and the equipment are great.
5.05 Verified Buyer
5.05 Verified Buyer
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5.05 John Litman
I had no issues with Wilson Equipment. They were great and did what they said they would do. The availability of parts is wide and usually in stock.
5.05 Verified Buyer
5.05 Brett Meade
They're very knowledgeable and easy to deal with.
5.05 Verified Buyer
5.05 Terry Herald
They were quick to get me what I needed.
5.05 TJ Anderson
The customer service was good, and the parts were readily available.
5.05 Verified Buyer
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5.05 Rich Wilder
They do the best job for all my needs.
5.05 Verified Buyer
5.05 Barry Cox
Wilson Equipment has always provided me with excellent service and their machines are reliable.
5.05 Kyle Quiggins
Wilson Equipment has always been very easy to work with.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They went out of their way to find what I was looking for.
5.05 James Kirkland
Getting my job done is easy, thanks to Wilson Equipments helpful and professional employees. Theyre always knowledgeable about their inventory and are ready to answer any questions I have.
5.05 Verified Buyer
I've been working with them for years, and I will continue to work with them. They're great because they're the only walk-in dealer in the area.
5.05 Russell Hornback
I always recommend Wilson Equipment. They do a great job.
5.05 Roman Ritchey
Wilson Equipment provides reliable machines, and their staff is very knowledgeable.
5.05 Verified Buyer
A good vendor to purchase parts from.
5.05 Verified Buyer
I was very satisfied with everything. They handle all my needs with ease.
5.05 Joe Sams
Wilson Equipment is a reliable source for parts. They have a wide selection, and are typically able to locate what I need right away. Location-wise, they have always been easy to find. I have been using them for 40 years, and that says it all. They are the best.
5.05 Verified Buyer
I've had no issues. It's all good, from the rental to the delivery, guys.
5.05 Kenneth Tudor
They do a great job, and the equipment works great.
5.05 Verified Buyer
I know I can always find what I need.
5.05 Ron Dennis
The parts people are polite and nice. Everyone is pleasant to work with. They are always helpful, and the experience with Wilson Equipment is pleasant.
5.05 Brad Hicks
They have done a good job with the equipment's service, have been spot-on with the repairs, are easy to work with, and are always helpful and friendly.
5.05 Verified Buyer
5.05 Curt Hall
They always have what I'm looking for. I always go to Wilson. I like all the people there. They're super easy to work with.
5.05 Verified Buyer
They had the parts in stock.
5.05 Verified Buyer
5.05 Verified Buyer
They did a good job, and everything was satisfactory.
5.05 Stevie Helm
They're really nice, which means a lot to me.
5.05 Danny Williams
They had the parts in stock and the ease of doing business with them.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Timothy Jufer
The parts department is knowledgeable and provides great services.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Jamie Meyer
Everything was easy, and we had no problems.
5.05 Verified Buyer
The people we work with are great. They're easy to work with and take initiative. Mikes a good guy.
5.05 Jerry Bowling
They have good prices, and the machines are high quality.
5.05 Len Lemons
The service is excellent, and they keep their word.
5.05 Verified Buyer
They're the only place to get case stuff, and they have good parts availability.
5.05 Robert Lewis
I've been dealing with Wilson for 30 years, and they've always treated me well.
5.05 Verified Buyer
5.05 Verified Buyer
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5.05 Verified Buyer
We've been dealing with them for more than 50 years. The employees are knowledgeable, and they treat us well.
5.05 Josh Callahan
They have great customer service and a very professional sales staff.
5.05 Janie Kidd
We've always been satisfied with Wilson. Everybody is always really nice. We've traded with them for years.
5.05 Austin Sloan
It was awesome. I called about it, walked in and got it, just like that. They went over everything with me really well and it was just a good experience all together.
5.05 Eli Youart
Everyone was knowledgeable, the equipment was in good shape, and I have no complaints.
5.05 Verified Buyer
They've been my dealer for a while, and I really like working with them.
5.05 Karen Williamson
They always help us out and take good care of us.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Theresa Glass
James does a great job. We love working with him.
5.05 Verified Buyer
5.05 Verified Buyer
They always have what we need when we need it.
5.05 David Hughes
They had the parts in stock, were professional, and cared for my needs well.
5.05 Verified Buyer
5.05 Verified Buyer
5.05 Verified Buyer
They've just always been really good.
5.05 Verified Buyer
It was a very pleasant experience.
5.05 Verified Buyer
They're very friendly and knowledgeable. They're eager and willing to help out.
5.05 Keith Dulen
We've always had good luck with them. They show up and do what they need to do and get it done.
5.05 Jonathan Shoemaker
They're always very helpful for anything I need.
5.05 Verified Buyer
They're responsive, knowledgeable and helpful.
5.05 Verified Buyer
They're quick with their service and have an all around good crew.
5.05 Verified Buyer
The equipment was clean, well-serviced, and ready for pick up when I needed it.
5.05 Dwayne May
Wilson's service impresses me a lot. Rob is a nice guy to work with.
5.05 Verified Buyer
I've only used them once in Corbin. I've used them in other locations such as Lexington. They had the parts in Corbin.
5.05 Verified Buyer
They are very prompt when I have an issue with my backhoe.
5.05 Harolddeande Gambrel
I have been using their services for years and I will continue to use them in the future. They are a good vendor to do business with.
5.05 Greg Wilson
They had the rental in stock, and it was delivered when they said it would arrive.
5.05 Mathias Querry
They got the part that I needed, they were helpful and professional.
5.05 Verified Buyer
They had the parts that were needed, and they are easy to work with.
5.05 Ryan Miller
I am very happy with them, they communicate well, and they are professional.
5.05 Verified Buyer
They are friendly and courteous.
5.05 Ricky Webster
I'd recommend Wilson because of the service we get and what those guys do to help us.
5.05 Verified Buyer
You guys are awesome. I took a part back about a month ago and I was told I'd receive a check in the mail, but I'm still waiting on that.
5.05 Verified Buyer
You guys have great service all the way around. Every contact I've ever spoken with has been wonderful. Bill is always very helpful, and great to work with. I'm very pleased with you guys.
5.05 Gene Cross
Everything went great! I ended up purchasing a rental from you guys. The machine was in great condition when I got it, and it's still in great condition today.
5.05 Danny Hibbard
Those boys always take care of me. There's nothing wrong at all with them. You can't beat Wilson. I run a lot of CASE stuff and you just can't beat their small equipment. Whenever I need something, I go to Wilson. I talk to Mike over there at the Prestonsburg shop and he always takes real good care of me.
5.05 Kay Garrison
Wilson Equipment has always taken good care of us for the past 30 years.
5.05 Roger Bates
Everything overall is good, I haven't had any issues myself and my guys have never reported any issues either.
5.05 Ronny Wright
Every time I need something they have it and they are always willing to help.
5.05 Verified Buyer
The employees are always very friendly and knowledgeable.
5.05 Verified Buyer
Their sales guy had overall knowledge and good attention to detail.
5.05 Brad Powell
The ease of doing business with them. They have parts in stock.
5.05 Chris Mast
They are great, they communicate well, and they are professional and helpful.
5.05 Verified Buyer
My last experience was great.
5.05 Verified Buyer
The guys are always getting the job done. We haven't had any complaints.
5.05 Verified Buyer
They're the Takeuchi dealer in my area. I've bought 5 machines from them.
5.05 Verified Buyer
They're very knowledgeable, that makes things easy.
5.05 Verified Buyer
They're quick and knowledgeable.
5.05 Verified Buyer
Based off of the purchases I've made, I would recommend them.
5.05 Verified Buyer
I've been doing business with them for years.
5.05 Verified Buyer
They usually give me the right parts.
5.05 Verified Buyer
They answered the phone.
5.05 Verified Buyer
They have good quality service.
5.05 Johnny Reed
They've always treated me well. They've been very good to me. Every time I go up there, they're very helpful and take care of me. They know what I'm talking about when I go in there, they certainly know more about those things than I do.
5.05 Verified Buyer
They've been just super.
5.05 Verified Buyer
As soon as I called they got on it They knew what they were talking about.
5.05 Conley Gregory
Wilson is like family to me. I've been working with them for about 40 years. Bill, the service manager, Eddie, and the owner's son are nothing but amazing. I love working with you guys!
5.05 Verified Buyer
I like them boys over there.
5.05 Verified Buyer
I do most of my purchases at the Louisville store. Gordon, the manager in the Louisville store, is a super good guy. I've known him for years. He's outstanding.
5.05 Verified Buyer
They've always been very helpful.
5.05 Tremaine Woolbridge
Good communication is the key to everything.
5.05 Jamie Prater
They're great.
5.05 Verified Buyer
They're helpful.
5.05 Verified Buyer
They got the part I needed.
5.05 Verified Buyer
I have really old equipment that no one else can find parts for. Not only do they find parts, they know what I'm talking about when I go in there.
5.05 Verified Buyer
They've always been good to me.
5.05 Verified Buyer
I like the salespeople.
5.05 Verified Buyer
They help me in any way they can.
5.05 Brad Kinser
They are extremely helpful. They are customer-focused.
5.05 Verified Buyer
Eight to ten, I don't care. If they have a Case machine they have to go there.
5.05 Verified Buyer
They're just good men down there.
5.05 Verified Buyer
I ordered a bunch of parts from somewhere else today because I was able to find it cheaper. I will say Wilson did give me a break on the tracks. I'm grateful for them being able to price match that. I really like Wilson and they always have what I need but they need to work on the prices.
5.05 Verified Buyer
They've always had the parts that I needed They're always kind and friendly.
5.05 Shawn Freitas
They've always been good to deal with.
5.05 Verified Buyer
Their service is very prompt.
5.05 Verified Buyer
We use them a lot. They're really quick and easy to work with.
5.05 Doug Whitaker
I'm happy with them, they have the parts in stock and are a good vendor to do business with.
5.05 Verified Buyer
They had good service and they were nice.
5.05 Chris Burton
They had the parts in stock, and it's easy to work with them.
5.05 Verified Buyer
They've done a good job of getting parts for me over the years.
5.05 John Akrideg
I have no complaints, and they are a good vendor to do business with.
5.05 Verified Buyer
Everything is great.
5.05 Karl Lumley
They are a great company to work with! I'm very pleased with my equipment and they've given me no reason to complain.
5.05 Michael Taylor
Everything was great! It was a quick and easy process getting the parts. The salesman helped me out a lot.
5.05 Brian Maggard
When I need something, they have it there for me. I have no complaints with Wilson.
5.05 Rex Tillery
I only worked with Wilson one time but that one time was great enough for me to go back again.
5.05 Verified Buyer
They're usually there when we need them.
5.05 Verified Buyer
I've done business with them for years. They took good care of me.
5.05 Tera Hensley
They're very helpful and knowledgeable and they always have smiles on their faces.
5.05 Jonathan Gaddis
Everybody is super helpful and knowledgeable. They're easy to get along with and do what they say they're going to do which is hard to find anymore.
5.05 Aaron Cupp
Those guys are great to work with over there. I do a lot of business with them and they always do a great job all around.
5.05 Verified Buyer
Well, they're friendly and they helped me out.
5.05 Gary Grosso
The work that they did for me was excellent, I will no longer be using the CASE Dealer I was with before. Anything I need from now on will be done through Wilson. The unit I brought in is an older unit. This was a gas model and the mechanic was a diesel mechanic. He did have some issues at first because it wasn't his forte to work on a gas engine. He did fix everything else that he could. He identified the issue, he fixed my actual problem, and he was very clear with me that he wasn't a gas engine mechanic from the start. Everybody was very pleasant and polite. It was a pleasant experience for m all said and done.
5.05 Brian Nichols
They communicated very well throughout the whole experience. We purchased this machine ten years ago and then it was an older model and it's been awesome this whole time. We've had to do little things here and there but that's totally normal and we've been thoroughly impressed.
5.05 Rich Young
I always have great service with them.
5.05 Verified Buyer
They've always done what I've asked them to do.
5.05 Verified Buyer
The guy at the desk knew just what I was talking about right away.
5.05 Verified Buyer
They always take care of us and have what we need.
5.05 Wayne Skaggs
Because of the friendliness and the experience of the workers at the counter and because they were able to assist in me in what I was trying to do.
5.05 Phil Jeter
The guy knew what he was doing, he helped us hook it up. A lot of times with other companies we've used, they were late, the machine broke down, they come with flat tires, and things like that. With Wilson, it's been fine every time.
5.05 Todd Skelton
They're good people to work with.
5.05 Greg Thompson
They're treat us well and have quality equipment.
5.05 Jerry Ray
Wilson has always gone above and beyond taking care of my needs. They're obviously dedicated to doing whatever it takes to make a project come together.
5.05 Scott Breen
They were very friendly and helpful. They were willing to answer any questions we had. They came out to us, went through things with us, and explained the machines to us. They did a great job all together.
5.05 Verified Buyer
Quincy Sowder, he's the key. He makes them a ten.
5.05 Mike Combs
They have most of the things I'm looking for. They know pretty well what they're doing over there.
5.05 Verified Buyer
They had what I needed.
5.05 Mike Gee
Anytime I need anything they try to take care of me.
5.05 Michael Huhn
I've known these guys for years. I've got two pieces on rent from them right now and I've purchased quite a bit of equipment. They have a couple more machines lined up for me right now actually. It's always been good with Wilson.
5.05 Rob Goderwis
Everything was great, I've got no complaints.
5.05 John Buffat
They're always spot-on. Walter has been there forever, he's who I deal with. They're all good people over there, I can't complain.
5.05 Verified Buyer
They did their business well.
5.05 Kenneth Holbrook
I've been dealing with the same guy over there for a while. He always tries to get the parts I need whenever I call, for any brand I call about.
5.05 Verified Buyer
They know everything you would need for older equipment.
5.05 Verified Buyer
Well, they did exactly what they were supposed to do. They were knowledgeable.
5.05 Verified Buyer
I was tickled to death with them.
5.05 Calvin Lewis
They're polite and they help you when you get there, you don't have to stand around and wait.
5.05 Verified Buyer
Quincy is stellar. He is excellent, they need to keep a hold of him. He is hands down the best salesman in this area. Competitors, such as CAT, don't have anybody that can touch him. He knows the machines and doesn't come across like a typical salesman.
5.05 Verified Buyer
I enjoy doing business with them.
5.05 Barry Moreland
hey've always treated me really good. The guys there at the parts department are really helpful and they try to help you in any way they can. My experiences with them has been good, they always try to help me. We had a big issue when I first took my machine up there, but they took care of me. It wasn't their fault, but they took care of me. They're good people, I even talked to the owner once and he gave me hats, shirts, pins. He took me in and talked to me like a person. He's a really nice guy.
5.05 Verified Buyer
The staff were very helpful and prompt.
5.05 Eddie Overstreet
They've been good to me and have always helped me over the past 20-25 years. They've so far exceeded any expectations I've had.
5.05 Kerry Mckeever
Everybody is nice and knowledgeable when I stopped into the store. They're always very polite. They came down and serviced our unit. It was repaired well and we're happy. I'm very pleased. In today's times, a lot of times customer service isn't strong and I was very happy with the service here.
5.05 Tom Rains
Everything went well. I also bought an excavator from them a couple years back. I've been doing business with them for quite a long time. I have a CASE backhoe and a CASE excavator. If I had to buy another piece of equipment, I would buy from them, most likely. I've been satisfied with them.
5.05 Verified Buyer
Wilson does a great job of getting us our parts quickly.
5.05 Charles Heil
They were friendly and answered my questions. I enjoy doing business with them.
5.05 Benny Sowder
Their overall knowledge is impressive.
5.05 Jason Pruitt
The staff is always quick, friendly, and helpful.
5.05 Rodger Jones
There's a really good crew over there. I actually recommend them pretty often already.
5.05 Tony Mills
I am fine with them, and they are local.
5.05 Eli Youart
I have no complaints; everything works out smoothly with them.
5.05 Dewey Slavey
The people I spoke to there were very knowledgeable.
5.05 Verified Buyer
I know most of the folks there, the mechanic is one of my good buddies, Nick Sharpe, he's a good guy.
5.05 Verified Buyer
I'll tell you this, I've been working with them for almost 25 years. I'd give them high marks across the board.
5.05 Dennis Cruse
I told them what I wanted, and when it came in, it was the right stuff. What more could you ask for?
5.05 Verified Buyer
They've always provided me with whatever I needed.
5.05 Verified Buyer
They're good people, it's a hometown business. They know you by name.
5.05 Verified Buyer
They treat me well every time I'm in there.
5.05 Verified Buyer
They're a good company to do business with.
5.05 Chris Ralph
It's all been excellent, no problems so far.
5.05 Verified Buyer
They've always done good by me.
5.05 Verified Buyer
They're the only dealer around, they always do what they say.
5.05 Verified Buyer
They're good people who do their best.
5.05 Chris Phillips
I like Wilson and CASE equipment very much, I highly recommend them both.
5.05 Jake Bell
Everybody helps me out and they have good customer service. They also stay up to date on things.
5.05 Anthony Dones
They're pretty good people over there. They've always been good to us, we have a pretty good relationship with Wilson.
5.05 Verified Buyer
They try to help me find what I need.
5.05 Steven Flynn
They always seem to have what we need when we need it, keep up the good work.
5.05 Theresa Glass
James Franklin is a very good salesman.
5.05 Larry Smith
They were very good, I like them better than anybody, especially the Elizabethtown branch. I spoke with a Louisville guy recently and he seemed a bit overwhelmed but this branch is very good.
5.05 Verified Buyer
They've been great to work with. I haven't been needing anything from them so far yet.
5.05 Tim Gray
The main reason is the guy I dealt with for this particular transaction was very knowledgeable and a super nice guy.
5.05 Joe Blackmer
Me and my family have dealt with Wilson for years and they've always been good to us. Thats how you get loyal customers. Treat them good and they'll come back, and we keep coming back.
5.05 Verified Buyer
They're fast and they know what they are doing.
5.05 Ray Johnson
They're personal. They act like they know you. They're friendly, I really like dealing with them.
5.05 Travis Cantrell
They've been really good to me. You won't find a better group of parts guys anywhere. Also, the mechanic will hep you any way he can.
5.05 Verified Buyer
They help you as much as they can. They get the parts to me on a timely basis.
5.05 Verified Buyer
I've got a good salesman. He gets me everything I need. He gets it done. Quincy is my salesman.
5.05 Steve Roy
I'v had no issues with them,we get good service
5.05 Allen Toler
They're always good to me, I always recommend them
5.05 Maryann Geddes
They're friendly and dependable
5.05 Kent Young
5.05 Israel Bergenson
I like the salesman, he's real nice and knowledgable
5.05 Roger Thompson
The service is great. We've bought there for years, you can always count on them.
5.05 Mack Upchurch
Seems like they'll get the parts pretty quick and they know what they're doing.
5.05 Ed Johnson
They've got their stuff together, doing a good job. They do the job and do it right. Some other places can take a long time and not know where things are and things like that.
5.05 Jeff Weaver
They are easy to work with and I haven't had any issues with them.
5.05 Derek Benningfield
The customer service from Wilson is great.
5.05 Verified Buyer
Wilson delivers their parts on time and provides wonderful customer service.
5.05 Jack Howard
Wilson is very easy to work with and they're a very good company.
5.05 Verified Buyer
They're easy to deal with. Prompt service.
5.05 Mark Reed
Their family attitude is great. They're very friendly and easy going.
5.05 Verified Buyer
They seem to be helpful over there.
5.05 Verified Buyer
We bough a backhoe from Wilson a while back. The guys there are very nice. I've had no trouble with Wilson at all.
5.05 Allen Tolder
Ed is always a great help. I always call and he helps get me what I need.
5.05 Verified Buyer
Mike was very nice and took good care of us. I'll be renting again from you guys in about two more months.
5.05 David Bach
They will call me and then text me when i don't hear it because I'm on the tractor. If theres a part they don't usually carry or aren't familiar with, they'll find out and get it in. I want to mention Terry in particular who is alway courteous, I would certainly give Terry a 10/10
5.05 Verified Buyer
I would recommend because of the knowledge of the employees.
5.05 Tyler Carpenter
They've always been able to get parts and help me when I need help with something.
5.05 Verified Buyer
They got it up and running for us and we haven't had any issues since.
5.05 Henry Lutes
IF they don't have something already, they'll get it to you. They're good people, and been around a long time. I like that they deal with CASE equipment as well, not everyone does.
5.05 Devon Thomas
I have no issues or complaints. I have recommended them to others.
5.05 Verified Buyer
They usually have what we need in stock, and it's always a good experience when I purchase from them.
5.05 James Combs
They've been taking care of my family for over 40 years, I have nothing bad to say. Their customer service is always good and they're always helpful.
5.05 Gavin Hines
I like all the people at Wilson at the Elizabeth Town Branch.
5.05 Curt Hall
I will not rent anywhere else if I can help it. If it's possible to rent from a Wilson, thats where I'm going to. Those guys follow up with me even when I'm not expecting them to. They always check in with me.Murphy is the man and always answers his phone. They go out of their way to make sure I'm satisfied at Wilson.
5.05 Louie Jones
I've worked with them, one way or another, for over 25 years. They've always taken care of me.
5.05 Kay Garrison
They're friendly, they're responsive.
5.05 Verified Buyer
They're close. They're the closest thing we've got.
5.05 Verified Buyer
They're quote was pretty accurate.
5.05 Larry Dennis
I think the service department is great.
5.05 Jerry Henchon
If they don't have the part they will always get it for me. They are also pleasant to deal with.
5.05 Regina Miller
They give us excellent service.
5.05 Verified Buyer
They did a great job and I enjoy doing business with them.
5.05 Rick Wright
I've had good service. They try and help me when I'm in need for a part. They are top notch people.
5.05 David Hatcher
I've always used them. They are always reasonable.
5.05 Verified Buyer
We are happy with them, and they are always professional and helpful to our needs.
5.05 Tremaine Woodbridge
They are and operate a good business, and I would recommend them to anyone.
5.05 Jamie Prater
I like that they communicate with me and answer any questions that I have. I would highly recommend them to others.
5.05 Dustin Adams
5.05 Robert Retallick
They know what they are doing, and they have the parts in stock.
5.05 David Harris
They have parts in stock, and it is easy working with them.
5.05 Verified Buyer
Their rental equipment is good quality and they make the rental process easy.
5.05 David Williamson
I've dealt with them for a long time, they've always been helpful.
5.05 Verified Buyer
They have good parts availability.
5.05 Verified Buyer
I enjoy doing business with them.
5.05 Verified Buyer
The buying process is easy and the equipment works exactly like it should.
5.05 Verified Buyer
They have the parts we need and provide excellent customer service.
5.05 Jeff B.
They were good to work with and very knowledgeable. They respond to emails in a timely fashion too.
5.05 Erica Rayburn
They're great to work with. It's very easy to work with them.
5.05 Joshua Ellis
The quality and performance of the machine I purchased is very impressive.
5.05 William Lang
Wilson Equipment is the friendliest place in town that I go to. Everyone there is very nice and knowledgeable.
5.05 Verified Buyer
I like their services, and I keep going back to them because of the work that they do on my equipment.
5.05 Shawn Freitas
They have the parts in stock, and it's always easy working with them.
5.05 John Goble
I've used them before and they continue to be great to work with.
5.05 Eddie Overstreet
I only purchase from Wilson. The staff is courteous and prompt. Everything is always great when I go to pickup my parts from them so I know they're staying on top of things.
5.05 Larry Worley
The personnel there are extremely personable. They are willing to do whatever it takes. The personnel are exceptional.
5.05 Chris Goff
The salesman, Rob, is very communicative and kept me informed.
5.05 Verified Buyer
The boys at Wilson are really good guys and good at what they do.
5.05 Verified Buyer
They are always professional, and I have no complaints about them.
5.05 Verified Buyer
They have really good customer service.
5.05 Dewayne Kelley
They had the equipment that I was looking for to purchase and the equipment has been running really well.
5.05 Verified Buyer
They were very responsive and answered all my questions.
5.05 Verified Buyer
They have the parts I need in stock and they are easy to work with.
5.05 Aaron Cupp
I talk to them about once a week and Wilson's people are outstanding and amazing to work with. There's Katie, Allen, Jason, and Ed. Those guys are great!
5.05 Tim Jufer
They have parts in stock, and they are always friendly and make sure I have what I need.
5.05 Barry Cox
They have good customer service, and every time I call, I have no problems. They are always professional and friendly.
5.05 Verified Buyer
They complete the work properly and in a timely manner.
5.05 Eli Youart
Wilson has the equipment we need and they provide good customer service.
5.05 Larry Hudson
It's always a good experience when I do business with them, and I haven't had any issues with them.
5.05 Verified Buyer
They are good people and it's always a good experience.
5.05 Verified Buyer
Wilson provides wonderful customer service and has knowledgeable employees.
5.05 Verified Buyer
We have a really good parts guy in the front." Respondent revealed before beginning the survey he is a Wilson Equipment Service Tech.
5.05 Joe Blackmer
Wilson has been around our family for years. They're really good people to work with.
5.05 Verified Buyer
They're the only ones around that sell Case parts. They're good people down there.
5.05 Dewey Slavey
I was very satisfied with the service I received.
5.05 Dale Rogers
They're as helpful as they can be, they try their best.
5.05 Jackie Fogle
They are easy to work with the parts to me as quickly as possible, and they take good care of me.
5.05 Mark Hunt
They take good care of my equipment, and the technicians are good at their job.
5.05 Verified Buyer
Eddie kept me very well informed. He's really good. He's always courteous.
5.05 Verified Buyer
Mike, the sales manager, was really good. He really helped me out.
5.05 Doug Mullins
Wilson has always taken care of me.
5.05 Mike Hensley
They respond quickly, they are communicative, they are knowledgeable, and are honest about lead times.
5.05 James Shelton
They provide great service.
5.05 Jeff Weaver
Wilson provides great customer service.
5.05 Logan Hoskins
They have always been good to me, and I have no issues or complaints about them. I would recommend them to anyone.
5.05 Kathy Reed
Everybody at Wilson knows what they're doing.
5.05 Verified Buyer
Everything works out fine with them, and we are happy with the services we receive from them.
5.05 Verified Buyer
Everything's been great so far. I will continue to keep going to you guys whenever we need something. This would be my third piece of equipment from Wilson.
5.05 Brandon Eggens
Every experience I've had at Wilson Equipment has been awesome. The salesman James F. has been great to work with too.
5.05 Brandon Selby
They are a good vendor to work with, and they know what they are doing.
5.05 Verified Buyer
The technician's do-good work on the equipment and they are easy to work with.
5.05 Chris Strevels
They are always professional and friendly, they have the equipment in stock, and they get it delivered to us when they say it would be.
5.05 Mack Upchurch
Well they've always tried to help us any way they can. It seems like they want to help us.
5.05 Jon Tipton
It's always a good experience, and they are always friendly and professional.
5.05 Verified Buyer
We get along just fine, and they always have what I need already in stock. They are a great group of people that work there.
5.05 Verified Buyer
They get the parts I need. If I need it, they've got it.
5.05 John Keltner
They had the parts in stock, they are easy to work with, and I haven't had any issues with them.
5.05 Keith Tomlinson
They are easy to work with and they get the parts delivered or ready for pickup.
5.05 Donnie Gilliam
They're warm and friendly, they had a good nature to them. They tried to help in any way they could.
5.05 Mike Walker
They have the parts that I need and they shipped them out the same day.
5.05 Oney Gifford
They fixed the equipment, and I got it back quickly, they are a good vendor to work with.
5.05 Eli Harned
Every time we go in there the people at the counter are knowledgeable about both parts and repairs.
5.05 Mike Bradford
Haven't had any issues with them, they usually have the parts in stock that I need, and I haven't had any issues with them.
5.05 Verified Buyer
They just answered all of my question.
5.05 Willis Bastin
They usually have the parts in stock, and they are easy to order from.
5.05 Allen Toler
They have always been able to help me and I already recommend them to anyone with Case machines.
5.05 Robert Brown
The guys that work in their shop are good at what they do, they had my equipment up and running in no time. I would recommend them to others.
5.05 Tim Herrick
They get the parts to me overnight when I order from them, they are a good vendor, and I have recommended them to others.
5.05 Mark Glasscock
They had the equipment delivered to me quickly, and the price was reasonable.
5.05 Kyle Quiggins
I like them and they usually have the equipment in stock and ready for me to pick it up. I recommend them all the time to others.
5.05 Kenneth Day
Have been using them for years and they have always taken care of what I need.
5.05 Verified Buyer
I've dealt with Mike, the salesman, before, he's always been super nice.
5.05 Joe Croucher
They are a good vendor to do business with and I recommend them all the time. Never had a bad experience with them.
5.05 Chad Rodgers
They are knowledgeable and easy to work with.
5.05 Verified Buyer
I thought they were very helpful in working with me with a rental machine we had a problem with. They took into consideration the down time and everything.
5.05 Jason Savland
They are local in my area, and they usually have the rentals in stock.
5.05 Matt Bargo
I got the parts I needed for my equipment and it all worked out as expected. Everything was great!
5.05 Verified Buyer
We've got a lot of stuff we haven't purchased from them but they help me get parts anyway.
5.05 Gavin Hines
They are friendly, and they are always professional.
5.05 Johnny Reed
I like those guys. They've been really helpful to me.
5.05 Curt Hall
I have already recommend them to about everybody I deal with.
5.05 Verified Buyer
They're knowledgeable and they know what needs to be done.
5.05 Jeffrey Wolford
They have the parts in stock, and they are always friendly and helpful.
5.05 Todd Skelton
We've had good experiences with them.
5.05 Ed Johnson
They are responsive and get parts in a timely manner.
5.05 Ramona Schwab
They've always been helpful and taken care of us.
5.05 Jared McNeely
Wilson is responsive and delivers parts in a timely manner.
5.05 James Tillery
Everything worked out well, they did good work on my equipment, and they are always professional.
5.05 David Goodwin
We have a good relationship with them, they are always professional, and they help us out when we need it.
5.05 Charles Lusk
They have helped us out a lot, and I will continue to work with them. I have recommended them to others.
5.05 Bill Young
It's always a good experience when we work with them.
5.05 Lena King
They are close to us, provide good service, are helpful, and have the parts we need.
5.05 Larry Singleton
Have used them as a vendor for years and they have been good to us. Have no complaints about them.
5.05 Donnie Tolson
They are easy to work with and I don't have any complaints.
5.05 Israel Bergenson
I am happy with them, and they had the equipment delivered to me quickly, and I have no complaints.
5.05 Dennis McDowell
The parts and service I receive are great.
5.05 William Brown
The service and quality are great.
5.05 Joe Licato
We've never had any issues with Wilson.
5.05 Verified Buyer
They deliver parts in a timely manner.
5.05 Elmo Richardson
My sales representatives are very attentive and knowledgeable.
5.05 Doug Minix
They are very knowledgeable and have a good inventory of what we need.
5.05 Brandon Ball
The Corbin office has very knowledgeable and helpful employees.
5.05 James Cody
They are knowledgeable and they help me get what I need.
5.05 Tera Clemmons
They were very prompt and offered delivery when we did not get the part after it came in.
5.05 William Howard
I've had good experiences with them, and Joe, the service manager is great.
5.05 Derius Bell
They are extremely helpful and always get us the parts we need.
5.05 Verified Buyer
It would depend on the parts, for original parts it would be a 10.
5.05 Nevin Gasparac
The local people are very helpful and very knowledgeable.
5.05 Verified Buyer
Everything went great. No complaints from me.
5.05 Phillip Stevens
My last experience was super great! The parts people were very knowledgeable. They do a super job! I got the piece of equipment to work from what they told me to do and Im not even a mechanic. Im very happy with that!
5.05 Conley H. Gregory
They actually know who I am, I've been a customer of theirs for about 40 years. It's like family.
5.05 Verified Buyer
They do a good job. Brent is great.
5.05 Joshua Ellis
The pricing was right on point and they treated me like I was the only customer they had.
5.05 Verified Buyer
They did a good job.
5.05 Verified Buyer
The quality is great.
5.05 Verified Buyer
Everything went smoothly with the transaction and the rental was great.
5.05 Verified Buyer
They're nice guys, they're friendly. James Franklin is a top notch salesman. He was just here today to see how we were doing, to see if we needed anything. He takes good care of us.
5.05 Fieldon Bush
Those boys are great down there. They're very helpful and very knowledgeable.
5.05 Verified Buyer
They worked with us to get a preferable rate in an off season time frame.
5.05 Mark Tackett
They were very nice, very knowledgeable, and they had good pricing. They took time to look everything up to get me the best prices.
5.05 David Hatcher
I recommend them all the time. They're very knowledgeable.
5.05 Mark Waddell
I recommend them to everybody. We've been in business for 68 years and I've known some of the guys there for 25 years.
5.05 Kenny Houston
They're top notch. I've been dealing with them for several years, they've always been accommodating.
5.05 William Lang
Their employees are friendly and helpful.
5.05 Gene Straney
They did what they said in a reasonable time.
5.05 Rob Powell
They had all the parts I needed, and I got them quickly.
5.05 Bryan Mathis
They are knowledgeable. They didn't have what I needed that day. I believe it was ready the next day. Quick service.
5.05 Verified Buyer
They are very local to us and the only company nearby to sell the parts we need. Very reliable.
5.05 Randy Trombley
They are very nice and easy to work with.
5.05 Joe Burroughs
Ive worked with them for a few years now and they always continue to take care of me. They go over the top! Ive saved money by having them fix a very old piece of equipment that I own. The employees there really know what theyre doing.
5.05 Michael Casebolt
They helped us out, no one else would help us and they did.
5.05 Erica Rayburn
We've had a really great experience with them thus far.
5.05 Todd Craig
Everything was excellent.
5.05 Jason Hart
They treated me like I was a regular customer. They treated me like I was one of their larger customers.
5.05 Verified Buyer
We paid you and we got the equipment.
5.05 Ulysses Walton
The personnel are very knowledgeable.
5.05 Phillip Rose
They were just super, super nice and very, very friendly. Great people.
5.05 Derek Roche
Everything just worked smoothly. No issues.
5.05 Curtis Mayes
Every time I go to Wilson, they are always helpful towards me. I really appreciate their staff.
5.05 Verified Buyer
The parts counter is very knowledgeable and very helpful.
5.05 Edgar Williams
Location is great, very knowledgeable employees.
5.05 Ken Heil
The employees were great! The service personnel was amazing.
5.05 Verified Buyer
They always do a good job. Their employees we dealt with were extremely knowledgeable.
5.05 Ronnie Griner
They did a great job! I would go back again.
4.55 Verified Buyer
They have good service, and they're knowledgeable. I've had good luck with them.
4.55 Verified Buyer
Wilson provides quality equipment, and I've always received excellent service.
4.55 Mike Spence
They are dependable, reliable, and I get my parts really quickly. Ive been working with Walter for 30 yearshes dependable, attentive, and gets me any part I need.
4.55 Verified Buyer
They are easy to work with, and they take good care of my equipment.
4.55 Verified Buyer
I like how responsive they were to us, and the equipment we needed was already available.
4.55 Verified Buyer
They're good to work with, they explain things, and they are friendly people.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
They're great. They usually have the parts I need.
4.55 Scott Farmer
The staff at Wilson Equipment is knowledgeable and friendly.
4.55 Dickie Branham
I deal with the branch out of Prestonburg. They are top-notch.
4.55 Joe Faulconer
The team they have is full of nice people. They're always helpful and do a great job.
4.55 Roger Thompson
They've always been consistent, and they've always gotten the parts that we need. Usually they're able to get them in a timely manner. They've been at it a long time.
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
4.55 Verified Buyer
I guess it's my relationship with them. I used to work at that store. I know everybody there.
4.55 Jim Bowling
They do good work on the equipment. It's always easy working with them.
4.55 Verified Buyer
They are the only place I could find my parts within a 2-hour drive.
4.55 Verified Buyer
They have the parts I need in stock.
4.55 Harold Benge
Everything went great. I like how everybody understood the parts. They were very helpful.
4.55 Verified Buyer
They're reliable and our salesman is always available when we reach out.
4.55 David Houp
It's always been good whenever I go through Wilson. Anytime we have a question, I've gotten the answer I needed right away.
4.55 Verified Buyer
If you need help, their service department will help you.
4.55 Verified Buyer
We have confidence in Mike Hackworth. He's the manager, we've known him for years. He's always done what he has said he was going to do.
4.55 Verified Buyer
They answered my questions and helped me get what I needed.
4.55 Verified Buyer
The equipment and service were excellent.
4.55 Verified Buyer
Eddie has been super good at helping me. I also like Shane, in parts, at the Lexington branch.
4.55 Verified Buyer
They were okay.
4.55 Verified Buyer
Our sales guy was pretty straight up. That was good.
4.55 Jason Back
We have Wilson come out and work on our equipment, they came out and serviced a couple loaders recently. I actually just bought a loader from Wilson recently, too, because I was enjoying working with them. We use them for all kinds of things and have always had good experiences overall for any work we do with them.
4.55 Verified Buyer
I called and they found the machine. I had it 3 days later.
4.55 Verified Buyer
The majority of experiences we have had with Wilson are pretty good.
4.55 Verified Buyer
Nobody has come to me with any problems.
4.55 Verified Buyer
We received everything we needed and everything worked out well for the bucket parts.
4.55 Chris Wright
It's a really good machine, it runs great. I always enjoy working with our guys over there. James, out of Louisville and John in Lexington are both great. James, he calls me every week. He's a great rep. Any needs that we have, he's on top of it.
4.55 Ricahrd Spoonamore Jr
The machine was clean, and everything was good. I would go with a 20 for employee knowledge if that was possible. I've had zero problems with Wilson.
4.55 Verified Buyer
They've been very nice and they've tried to help me.
4.55 Verified Buyer
Just good customer service. They're around the corner from us. Good pricing, too.
4.55 Verified Buyer
They've got what I need.
4.55 Barry Cox
This is probably my 6 or 7th machine that I've bought from Wilson. I've run every piece of equipment out there and the only equipment I like is CASE and Takeuchi. I keep coming back to you guys.
4.55 Jacob Riggs
They have good equipment
4.55 Verified Buyer
They usually have the parts already in stock, and they get them delivered quickly.
4.55 Verified Buyer
Wilson provides quality services.
4.55 Verified Buyer
The knowledge they have of my older dozer.
4.55 Verified Buyer
I can't remember if the person I worked with was named Casey or Quincy but they did a good job. I think they are very fair.
4.55 Verified Buyer
They had everything that I needed. I just wish they were located closer to me.
4.55 Travis Moore
They deliver what I ask them to when I need it
4.55 Verified Buyer
They had everything I needed when I needed it.
4.55 Kathy Peek
They normally have the parts in stock, and they have good services that they provide to us.
4.55 Verified Buyer
Their service department is very helpful.
4.55 Danny McQueen
Have done business with them for over 40 years, and they are a good vendor to work with.
4.55 Verified Buyer
It's been a while since I've dealt with them directly.
4.55 Eddie Crowe
Wilson has good pricing and is a CASE dealer near me.
4.55 Terry Napier
Wilson provides good customer service and quality machines.
4.55 Nathan Duvall
Easy to order from them, they get the parts to me quickly, and it's always a good experience.
4.55 Verified Buyer
They do a good job and everything was fast.
4.55 Merle Witner
It was a good experience, and they are always professional and friendly.
4.55 Alvin Stacy
They had what I needed and it's easy to get to, it's a good location.
4.55 Verified Buyer
They treated me alright.
4.55 Elmer Hunt
They've always been good to me.
4.55 Verified Buyer
The salesperson was timely and seemed very knowledgeable. I'm sorry I can't recall his name at the moment.
4.55 Verified Buyer
Well the salesperson, Vic, always answers his phone. He'll text me, call me, he's even given me his personal phone number so I can contact him directly. It's really good customer service.
4.05 Verified Buyer
There are no complaints from my guys, and they are easy to work with.
4.05 Verified Buyer
They are a good company, and I got the parts.
4.05 Verified Buyer
They waited on me just as soon as I went in.
4.05 Verified Buyer
Their service and sales departments have good friendly people who want to help.
4.05 Verified Buyer
They've been able to get all the parts I've needed.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Rich Young
4.05 Andrew Jones
Walt is awesome and is always on top of things. He's the primary reason I go to Wilson. Their quality products definitely play a role too, but I wouldn't have found them without Walt.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Dudley Dailey
They're good at what they do, and they have a good product. They always find a way to get what I need.
4.05 Verified Buyer
They have good product availability and knowledgeable employees.
4.05 Verified Buyer
4.05 Rick Whistler
Wilson is really competitive with pricing which is a big plus. The guys are really liking the machine we purchased. The service is always good with Wilson, the salesman is top-notch and the equipment is always really good quality. The equipment is strong and it's fast and has a lot of good features on it.
4.05 Verified Buyer
4.05 Verified Buyer
4.05 Verified Buyer
They've always provided us with good service and usually the parts are in stock.
4.05 Verified Buyer
I liked the ease.
4.05 Verified Buyer
Mainly, any issues I've had with the equipment I purchased they've been quick to respond. They've made sure I can keep working. They've been good guys.
4.05 Verified Buyer
The technicians did a good job on the equipment.
4.05 Kevin Adams
They had the equipment in stock, and they are always helpful.
4.05 Verified Buyer
It's good working with you guys, and getting the parts but I think the parts can be pricey.
4.05 Wyatt Wilson
Every time I go into the Lexington store I have a good experience. They've always been very reputable. I look for brands that I trust and people that I trust and the good thing about Wilson is that most of those guys have been there for a long time, they're not kids who don't know anything. Those guys have always taken care of me.
4.05 Verified Buyer
They have a good selection of in-stock parts.
4.05 Verified Buyer
They're friendly.
4.05 Verified Buyer
They don't give you a bunch of BS.
4.05 Verified Buyer
They know what they're doing.
4.05 Verified Buyer
I didn't have a lot of interaction with their personnel. I went in, saw they had a used piece of equipment I needed, and bought it.
4.05 Verified Buyer
They're good people. Their upper management is very honest. They held the price on the equipment for a year and a half until it was delivered.
4.05 Verified Buyer
For the most part, everything was good. We just had some trouble with the grader. It's been a little controversial with who's responsible to fix it. At first they felt like they shouldn't fix it but I'm glad they are fixing it right now. Hopefully, once they've completed that, it comes back in great shape.
4.05 Verified Buyer
The Prestonburg branch is good.
4.05 Terry Webb
They're very friendly and good people.
4.05 Verified Buyer
It was good service and a quick turnaround. The equipment was good itself, but it was not quite as stable as I had hoped. So that's why I say an 8. But the folks were easy to work with and it was timely service.
4.05 Kenneth Lyons
I like the people that work there, they're pretty knowledgeable about everything. They've always helped me quite a bit.
4.05 Verified Buyer
They were very knowledgeable and helpful.
4.05 Verified Buyer
4.05 Verified Buyer
They've always been nice and always try to answer my questions.
4.05 Shane Farley
There was one guy, the service manager, I really liked him. He was super knowledgeable. The parts guy wasn't as knowledgeable, but if you put them together though it was an overall great experience.
4.05 Ernie Tuttle
They seem to have the stuff there. Ff they don't have it, they get it pretty quickly.
4.05 Spencer Stewart
They have types of equipment other companies don't carry
4.05 Lonnie Spaulding
They're very knowledgable. All the guys i've worked with over there always know what they're talking about.
4.05 Verified Buyer
They help me out just on mechanical questions.
4.05 Michael Wilson
4.05 Verified Buyer
I've been dealing with them for years. I'm sorry they don't deal with Kobelco any longer. I hope I can continue to get parts.
4.05 Randy Gray
The workers at Wilson Equipment are very friendly.
4.05 Verified Buyer
I noticed that everyone who works at Wilson is very friendly.
4.05 Verified Buyer
They provide good customer service and quick response times.
4.05 Buddy Wyres
Wilson carries parts that no one else has.
4.05 Travis Miller
They are a good vendor to work with, and the communication is always good with them.
4.05 Brad Johnson
They're polite, they're nice, they try to help you any way they can.
4.05 Verified Buyer
They're close to the house.
4.05 Verified Buyer
The skid steerer was not in stock at the moment. I'm just waiting until they are ready, and then I will order again. They've been in contact with me and were very informative. This is just something out of their control.
4.05 Verified Buyer
They have a good inventory
4.05 Patrick Gibson
The people that work there are knowledgeable and the service is good.
4.05 Verified Buyer
This was my first experience with Wilson. Overall, I'm satisfied with the work that was done.
4.05 Teddy Harris
They have great equipment and excellent service.
4.05 Thomas Thacker
Great customer service. I don't have a bad thing to say about any of the guys there.
4.05 Kenny Noe
At the one down here in Corbin, they go out of their way to make you happy. They know their stuff.
4.05 Verified Buyer
They are the closest to me.
4.05 Verified Buyer
They've been good, but sometimes they are lacking in getting parts.
4.05 Shane Mattingly
I love working with Wilson Equipment. The staff is great and I plan to always work with them. I give their hoses a 10 out of 10.
3.55 Dennis Humphrey
They always have parts readily available or get them quickly.
3.55 Verified Buyer
3.55 Verified Buyer
3.55 James Faulkner
A big positive I have with Wilson is their availability. The last purchase I had wasn't good, though. I had trouble obtaining a price. It was an item that I thought would have been a stock item and easy to get a quote for, but that wasn't the case at all.
3.55 Verified Buyer
3.55 Verified Buyer
3.55 David Goodwin
3.55 Verified Buyer
I like the people there.
3.55 Verified Buyer
I have known the service guy over there for 30 years.
3.55 Larry Hammonds
The guys were good up there, they knew what parts I needed to get for what I was looking to do.
3.55 Verified Buyer
I just bought two boxes of backhoe teeth from them.
3.55 Verified Buyer
They had the parts I needed when I called.
3.55 Verified Buyer
The parts guys are very knowledgeable.
3.55 Verified Buyer
They've been able to get parts, they seem to get quality parts.
3.55 Verified Buyer
I went in expecting a bill around $300 and came out with a $2,700 bill, and if you include the price of transport, it came to $3,000.
3.55 Verified Buyer
I don't have any choice.
3.55 Verified Buyer
They're just a normal parts shop, I can't say there's anything special about them.
3.55 David Miller
They're real nice and helpful.
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
3.05 Verified Buyer
I think everything before this last visit would be a 10. But this last visit wasn't great at all.
3.05 Lonnie Barnett
I would recommend Wilson because they're very nice people over there. They even set my last order outside the gate because I wasn't going to make it to the shop before close.
3.05 Verified Buyer
It's hard to say whether I'd offer a recommendation on anything because everybody has a monopoly on everything so you don't have a choice. Like CASE, if I need something I have to go to Wilson because there are no other options because of the monopoly. I get that's everywhere too, that's not just Wilson. They did okay with everything I guess but when I go to get stuff, the turnover is so bad that the employees don't know anything. It's a new person every time I walk in. Which I suppose is also everybody right now but it's frustrating nonetheless.
3.05 Andy Koenig
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
2.55 Verified Buyer
They didn't get back to me about the oil pan for my skid steer. They were supposed to call me when they found it and do the work on it. That was back in October or November of last year." "We ended up having to buy it and have it installed somewhere else.
2.55 Verified Buyer
It's hard to get anyone on the phone. They just don't have enough people.
2.55 Verified Buyer
I would only recommend Wilson if I absolutely had to. Otherwise, the prices are too high for small businesses like me to do business with them.
2.55 Jason Beachey
2.05 Verified Buyer
No parts availability, everything has to be shipped, and a 25% restocking fee.
2.05 Verified Buyer
I felt the prices were high.
1.55 Verified Buyer
1.55 Verified Buyer
The pricing is incredibly high.
1.55 Verified Buyer
Over the years I've had issues with them. I'm not the only one. Plenty of folks around here have stopped going to Wilson because of bad service. That was the first part I bought from them in 25 years. I only bought it because it was on sale.
1.55 Verified Buyer
I had a skid steer about 2 or 3 years ago, they had it there for about 6 months and didn't touch it. I had to go and get it and take it somewhere else for service.
1.55 Verified Buyer
Gauged prices for service work caused me to stop going to Wilson.
1.05 Brad Vaughn
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Shane Bramble
It's always a good experience when doing business with them.
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
0.05 Verified Buyer
Wilson Equipment's prices are like buying a house. It was a very big purchase with a small warranty. I was told 3 years of limited warranty no matter what happens to my machine. When something did happen, I was charged $1,000. Jim is a great guy though. He was very helpful. Overall, based on this experience, I wouldn't want to work with Wilson again.
0.05 Tremaine Woolbridge
I have not received any information regarding my service work, and have not been called back. My machine is still down, and I'd like for someone to contact me regarding my service work.
0.05 Verified Buyer
I would tell them to get rid of the equipment, I'm having no luck with it at all. It's down again. I'd buy something else.

About Wilson Equipment

Wilson Equipment has been selling high quality construction equipment in Kentucky for over 125 years. They offer new, used, and rental machines, including excavators, wheel loaders, dozers, CTLs, SSLs, utility loaders, attachments, and more. Wilson Equipment represents top brands like CASE, Takeuchi, BOMAG, NorAm, and more.

Plus, Wilson helps you get the most out of your machines with heavy equipment service throughout Kentucky and southern Indiana, highly trained technicians, and a wide selection of equipment parts and accessories. When you need to add equipment to your fleet quickly, rent from their selection of well maintained machines.

Read Wilson Equipment's customer reviews to see what people say about them in our phone surveys.

Wilson Equipment Locations

Lexington, KY
Corporate Headquarters
2180 Old Frankfort Pike, P.O. Box 11520
Lexington, KY 40510
859-254-6443
Map & Hours

Corbin, KY
828 W. Cumberland Gap Pkwy
Corbin, KY 40701
606-528-0700
Map & Hours

Prestonsburg, KY
2124 Water Gap Rd
Prestonsburg, KY 41653
606-874-8036
Map & Hours

Louisville, KY
2050 Watterson Trail
Louisville, KY 40299
502-589-9901
Map & Hours

Elizabethtown, KY
128 E Nalls Rd
Elizabethtown, KY 42701
270-360-8326
Map & Hours