Verified Reviews for Wilson Equipment

We conducted phone surveys with actual customers

Winsby receives invoices from Wilson Equipment each month, then calls their customers to ask them to rate Wilson, based on their experience. Wilson Equipment's star rating is the total of all ratings and verified reviews from real customers

800-432-0913    

Wilson Equipment

4.7 720 surveys

Verified Buyers

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5.05 Verified Buyer
Affordable.
5.05 Verified Buyer
The performance was really good and the salesman was helpful.
5.05 Verified Buyer
Worked really good, I would've kept it longer.
5.05 Verified Buyer
Their overall knowledge of the products and service.
5.05 Jason Savland
I am always pleased with Wilson!
5.05 Verified Buyer
Took no time on delivery.
5.05 Verified Buyer
They're very knowledgeable, if they don't know the answer they'll go out and find it and get back to you.
5.05 Verified Buyer
They're very nice to work with, anything I need, they try to get it for me.
5.05 Bill Abel
They do an awesome job!
5.05 Will Farthing
They are always professional, and the communication has always been good.
5.05 Verified Buyer
They've done everything well for me.
5.05 Matthew Dedden
Very happy with them and haven't had any issues, and I recommend them to others all the time.
5.05 Verified Buyer
The quote was similar to what I ended up paying for.
5.05 Verified Buyer
They're just friendly and you can call them over the phone. I'm about an hour away and they always have what I'm looking for waiting for me when I get there.
5.05 John Adams
They
5.05 Frank Boyd
They do everything well. It's the friendliest rental place in town.
5.05 Verified Buyer
They made sure I got the right parts.
5.05 Judy Allen
They do a great job!
5.05 Barry Tippey
They are a good vendor; they are always professional, and we haven't had any issues with them.
5.05 Marvin Gateskill
They do a fantastic job
5.05 Jerry Huffines
Have used them a few times, and they experience was a good one. Would recommend them to others.
5.05 Mark McNeely
Haven't had any issues with them and it's always a good experience when we work with them.
5.05 Randy Burke
They make sure we have the parts we need, and they get them to us as quickly as possible.
5.05 Verified Buyer
They were just all nice and told me what needed to be done. It cost about triple what I expected but they did a lot of extra work. Good people.
5.05 Ed Johnson
Haven't had any issues or complaints about them and we have been doing business with them for years.
5.05 Verified Buyer
They are easy to work with and they usually have what I need already stocked and I have recommended them to others.
5.05 Verified Buyer
The pricing is great, the service is great, and the delivery is great.
5.05 Verified Buyer
The knowledge of the employees are really good. They are super helpful when needed. And the availability is good as well.
5.05 Verified Buyer
They've always been personal friends. I've worked with them for 30 years.
5.05 Verified Buyer
They called back when I had questions about the parts and pricing. They were friendly and all around good to work with.
5.05 Verified Buyer
I don't recall the exact transaction but I also don't recall any issues and that's a good thing.
5.05 Verified Buyer
We didn't have to wait at all, they already had it available.
5.05 Allen Cranin
Don't recall this invoice but they do an awesome job.
5.05 Buck Prewitt
They are easy to work with, they usually have parts in stock, and they are always helpful to my needs.
5.05 Verified Buyer
great customer service.
5.05 Verified Buyer
They do a pretty good job.
5.05 Verified Buyer
I'd recommend them all the way.
5.05 Verified Buyer
It was just easy.
5.05 Verified Buyer
They've got what I need.
5.05 David Houp
It was a good experience; they had the equipment we wanted, and the pricing was good.
5.05 Verified Buyer
They've got the parts that I need and the service has been good." "They were very helpful and available to repair a hydraulic cylinder on the same day I brought it in.
5.05 Keith Roe
They usually have the parts in stock, and they are easy to work with.
5.05 Matt Mc Allister
The guys do a really good job when they work on our equipment.
5.05 Verified Buyer
They just helped me out. I didn't know what I was doing and they showed me.
5.05 Verified Buyer
They do an overall good job.
5.05 Verified Buyer
Service is always done in the timeframe required.
5.05 Travis Dennie
They go above and beyond to find me the parts I need. They are good people to work with.
5.05 Verified Buyer
They came out and had an idea of what the problem was and were able to correct it.
5.05 Erica Rayburn
Haven't had much experience with the employees but the machine is running great so far.
5.05 Verified Buyer
The Service Department does a dood job.
5.05 Clay Messer
They had the parts in stock and had them delivered quickly.
5.05 Verified Buyer
Everything went smoothly, no issues.
5.05 Verified Buyer
They are easy to talk to and the have the knowledge to fix the equipment.
5.05 Timothy Evans
They have a good group of guy there. Very helpful.
5.05 Shelly Lane
They have the parts we need and are great to work with.
5.05 Mike Bradford
They have the parts I need and the easy to d business with.
5.05 Jason Pruitt
They usually have what we need already in stock, they are professional and easy to work with.
5.05 Verified Buyer
They all do a good job over there.
5.05 Verified Buyer
Have no complaints or issues with them.
5.05 Verified Buyer
The customer service was very good.
5.05 Verified Buyer
Wilson responds quickly and always have availability with parts.
5.05 Verified Buyer
Everything worked out well and have no issues with them.
5.05 Verified Buyer
Very affordable and worth the price.
5.05 Verified Buyer
Have no complaints everything always works out well.
5.05 Michael Banks
They have parts in stock and I like to use the parts that they and I have used them for years.
5.05 Verified Buyer
They've always got my stuff to me when they said they were going to get it to me.
5.05 Verified Buyer
They're the only Case dealer around.
5.05 Verified Buyer
The rental manager was very communicative and he was very accommodating. I'm going to get more experience on the parts side. Since the parts purchase, I've taken in a piece of equipment for service.
5.05 Verified Buyer
I'd recommend them, but were having trouble finding parts. We've run into some bad luck. They've worked on my wench 5 times and it still isn't fixed. They're currently still waiting for parts. They don't seem to know what's wrong.
5.05 Richard Paul
A good company.
5.05 Verified Buyer
They did the required work, and did a good job on the equipment.
5.05 Verified Buyer
They do good work and are local.
5.05 Steve Brown
The guys there are great to work with and I would recommend them.
5.05 Will Muncy
They are the only Case dealer nearby and they do a pretty good job.
5.05 Jason Lake
It was a good experience working with them, the equipment that was built works great and would highly recommend them.
5.05 James Bryant
They really are a great company!!!
5.05 Kenny Noe
I have had good experiences working with them as a vendor and they usually have parts already in stock.
5.05 Doug Minix
They are a great company!!
5.05 Mark Garland
These guys are professional straight across the board!!!
5.05 Verified Buyer
Rental worked like new.
5.05 James Carver
They do a great job. I've been doing business with them for many years. The staff is great!!
5.05 DJ Geddes
They are a good company!!!
5.05 Verified Buyer
They have always worked with us to get the things we need. They are good to work with.
5.05 Susan Abney
Every interaction that I've had with them has always been a good one.
5.05 Mike
I enjoy doing business with them. They are always calling to make sure if i need anything!
5.05 Verified Buyer
They exceeded my expectations.
5.05 Verified Buyer
They have parts in stock, easy to work with them.
5.05 Ed VanHorn
They have a friendly staff. They get me in and get me out. They are great!
5.05 Verified Buyer
The only company I go to! They are great!
5.05 Ronnie Griner
They are a great company to work with.
5.05 PJ Inman
They are easy too work with and they really treat you like family. Good people.
5.05 Verified Buyer
They usually have the parts in stock and easy to work with them.
5.05 Verified Buyer
Good company, No real big issues.
5.05 Verified Buyer
It was pretty seamless. Everything was fine.
5.05 Verified Buyer
They are knowledgeable and the have the parts I need.
5.05 Verified Buyer
They are good people and they treat us well.
5.05 Verified Buyer
The boys there are all good people, every one of them.
5.05 Verified Buyer
They had the parts in stock and got them to us quickly.
5.05 Verified Buyer
I've done business with them for years. They're helpful.
5.05 Verified Buyer
They service equipment for me in West Virginia. They're the only ones out there to do it.
5.05 Verified Buyer
They've always been good to me.
5.05 Joe Mattingly
Got the machine, it did it's job and worked out great, brought her back with no issues.
5.05 Verified Buyer
They do good work on our equipment.
5.05 Verified Buyer
The salesman was pretty knowledgeable and helpful.
5.05 Verified Buyer
They're just friendly people, they're very personable.
5.05 Verified Buyer
I've used them several years and had no issues.
5.05 Verified Buyer
Can't remember that purchase but we've never had an issue out of all the parts we've purchased.
5.05 Verified Buyer
They're just nice people.
5.05 Billy Cruse
They always do the very best that they can to help you out
5.05 Travis Cantrell
I really like those boys at Wilson!!
5.05 Verified Buyer
There ain't no hassle. I go in, tell them what I want and they get it for me.
5.05 Verified Buyer
They good job overall. They have always treated me right.
5.05 Verified Buyer
They have the equipment we like.
5.05 Verified Buyer
They have equipment we need and and the machines are in good working ordering. They are very easy to work with.
5.05 Verified Buyer
They did a good job on getting me the equipment.
5.05 Verified Buyer
I appreciate Wilson very much. They do a great job.
5.05 Verified Buyer
I really like the service I get. they do a great job and they have great guys.
5.05 Roger Ayers
We have a good working relationship and they have always been good to me.
5.05 Danny McQueen
They are a really good company to work with and I have been doing business with them for 25 years.
5.05 Verified Buyer
great company. I order on one day and by two days my order is here.
5.05 Randy Miller
They had what I needed and everything worked out well
5.05 Verified Buyer
I rented the equipment for personal reasons and they had what I was looking for in stock and they remained helpful throughout the process.
5.05 Larry Caudill
No issues or complaints, always professional when I deal with them.
5.05 Terry Mathis
Everything worked out fine and well, and I have no complaints.
5.05 Brad Powell
They have been great and we have no issues with them.
5.05 Verified Buyer
They got me what I needed when I asked for it. You can't ask for more than that.
5.05 Verified Buyer
I called them, ordered the part, then went and picked it up. You can't do better than that.
5.05 Jay Trueblood
It's always a good experience working with them.
5.05 Verified Buyer
They did all right.
5.05 Verified Buyer
They always have what you're looking for.
5.05 Verified Buyer
It was easy working with them.
5.05 Verified Buyer
They really helped me. They answered every question for me and pointed me in the right direction.
5.05 Verified Buyer
They recognize our needs. I walk into their store and they know me.
5.05 Verified Buyer
The salesman was extremely helpful,and he knew his job.
5.05 Verified Buyer
Its is a great company
5.05 Verified Buyer
They're very personable people.
5.05 Verified Buyer
They know our business and our service is pretty quick. We're a one backhoe business and they're very responsive.
5.05 Verified Buyer
They just helped me because I'm not very knowledgeable when it comes to heavy equipment. We work on trucks here. They pointed me in the right direction, told me what I needed.
5.05 Verified Buyer
They just get the parts for the equipment I have, can't get it anywhere else.
5.05 James Hamilton
We didn't have any issues. Great experience.
5.05 Verified Buyer
They helpful in general.
5.05 Verified Buyer
They're pretty helpful. They're good old boys.
5.05 Verified Buyer
They're the closest and the handiest place to get parts.
5.05 Ronnie Davis
They have parts in stock, easy to order from them and they make sure we have the parts we need.
5.05 Verified Buyer
They just relate to whatever I need. I don't have to explain anything to them.
5.05 Verified Buyer
Evidently, they got me something I needed.
5.05 Verified Buyer
They hunted down the part I needed when they didn't have it in stock.
5.05 Verified Buyer
They have the parts.
5.05 Verified Buyer
Hell, you order something and you get.
5.05 Verified Buyer
They actually had the part in stock.
5.05 Verified Buyer
quick response
5.05 Verified Buyer
very professional
5.05 Verified Buyer
product availability
5.05 Verified Buyer
product availability
5.05 Verified Buyer
product was available
5.05 Verified Buyer
product was in stock
5.05 Verified Buyer
extremely helpful
5.05 Verified Buyer
great product
5.05 Verified Buyer
great customer service
5.05 Verified Buyer
very professional
5.05 Verified Buyer
a joy to work with
5.05 Verified Buyer
friendly customer service
5.05 Verified Buyer
Quick responses and they're always willing to help find what I'm looking for.
5.05 Verified Buyer
They're friendly and they have all the equipment you need when you need it.
5.05 Verified Buyer
I'm building a relationship with them. Their mechanic is an exceptional dude.
5.05 Verified Buyer
ordering was easy
5.05 Verified Buyer
great customer service
5.05 Verified Buyer
great customer service
5.05 Verified Buyer
Most of their people have excellent knowledge of the equipment they service.
5.05 Verified Buyer
They will get the parts to you in a reasonable time frame.
5.05 Ronnie Perkins
Anything I want to talk about, they'll talk about. They have time to stop a minute and help me solve a problem.
5.05 Verified Buyer
They're just friendly people to deal with.
5.05 Shane Bramble
The service I get from those guys is top notch.
5.05 Paul Hughes
Would recommend them 100 percent, they are just a great vendor to work with and I have no complaints about them.
5.05 Verified Buyer
They did everything I asked.
5.05 Donald Collins
The guys there are good and I have no issues or complaints.
5.05 Steve Roy
Those guys there are great, they have parts in stock and it's always has been a good experience.
5.05 Verified Buyer
They're close by and they get to us pretty quickly. They take pretty good care of us.
5.05 Verified Buyer
They just make it happen.
5.05 Verified Buyer
Gordon Shearer is the guy I call. He's the reason for all my score good scores. He's very responsive and very knowledgeable.
5.05 Verified Buyer
They try to work well with us any time we need anything.
5.05 Verified Buyer
I don't have much choice, they're the only ones around.
5.05 Verified Buyer
They just do what we need done. They're knowledgeable and very responsive.
5.05 Verified Buyer
Just parts and everything. We have Case equipment. They're just a bunch of good guys. We've known some of them for years.
5.05 Verified Buyer
They're responsive. They're good folks to work with.
5.05 Verified Buyer
It was good. I have to go. Let's cut to the chase and mark them all fives.
5.05 Verified Buyer
They seemed to go out of their way to find the part.
5.05 Verified Buyer
They have good employees in parts. They very helpful and knowledgeable.
5.05 Verified Buyer
They are really prompt and they always have the equipment ready to go when I arrive.
5.05 Alfred Martin
They always get me what I want. They're friendly people.
5.05 William Davis
Their equipment is fairly new and it's always clean when you pick it up.
5.05 Verified Buyer
I don't particularly like Wilson, I like my salesman, Quincy Sowder. It doesn't matter what brand of equipment you buy,it comes down to service. Quincy gives me great service.
5.05 Verified Buyer
They just step up to the plate and try to help you the best they can. They're good people. They're good at returning your phone calls.
5.05 Coy Roe
They answered the phone quickly. They were overall nice people.
5.05 Verified Buyer
I don't know. Just the overall experience.
5.05 Verified Buyer
Great customer service and very responsive.
5.05 Verified Buyer
They are friendly and they have good customer service.
5.05 Verified Buyer
They have good parts availability.
5.05 Verified Buyer
The technicians do great work for us.
5.05 Verified Buyer
They showed up on time and the competed the work quickly.
5.05 Verified Buyer
Everything was good.
5.05 Brent Nickell
Always been good to me.
5.05 Nathaniel Turnmire
Everything about those guys are good.
5.05 Verified Buyer
They got me the parts I needed.
5.05 Verified Buyer
The employees and all were fine.
5.05 John Wilson
Been working with them for 50 years, real satisfied with the deal and machine.
5.05 Verified Buyer
They're just friendly people and the parts guy is willing to help you.
5.05 Shawn Keeton
Everything they fixed in the past was good.
5.05 Verified Buyer
They have really good service. They're great.
5.05 Verified Buyer
They're just a good group of guys here in E-town.
5.05 Verified Buyer
Gordon Shear, the manager in Louisville, is a mechanic, too. He's not a sit-behind-the-desk kind of guy. He's very knowledgeable. He can answer any question you ask.
5.05 Verified Buyer
I think they were knowledgeable and helpful.
5.05 Chris Hill
It's just the down home atmosphere. You can ask them about anything. They treat you like family.
5.05 Verified Buyer
They've got a great service department.
5.05 Verified Buyer
We have been working with them for 13. years They knowledge, responsive and near by.
5.05 Verified Buyer
They have the parts I need and if they don't they get them to me quickly.
5.05 Verified Buyer
They seemed like they really cared.
5.05 Verified Buyer
We're probably 500 or 600 miles away from them and they work on my equipment in Virginia. They do a good job.
5.05 Verified Buyer
They're the only one I use. I have a good relationship with them.
5.05 Verified Buyer
The customer service is outstanding. Ed goes out of his way to give us the very best service possible. He is wonderful to work with.
5.05 Kevin Dotson
They are a good vendor to work with and would recommend them.
5.05 Verified Buyer
They are easy to deal with. and the equipment is very good quality.
5.05 Verified Buyer
They're just an overall friendly group to deal with.
5.05 Verified Buyer
It was a very process and they were ver accommodating, Letting me rent a trailer as well.
5.05 Verified Buyer
They've done well by me. They'll do their best to help me.
5.05 Verified Buyer
Good communication. They gave us really good rental pricing. They've gone above and beyond.
5.05 Verified Buyer
I like They guys in the parts department.
5.05 Verified Buyer
They're very professional.
5.05 Verified Buyer
I recommend them all the time.
5.05 Verified Buyer
Brandon Jones did an excellent job for me. Also, Wilson gave me a practically brand new machine, it only had a tad over 400 hours on it.
5.05 Greg Smith
They're very knowledgeable. I love their customer service.
5.05 Verified Buyer
I like the CASE equipment and they have god availability of equipment.
5.05 Verified Buyer
They will help. They get in there. That's important.
5.05 Jimmy Ball
They treat me like a person, not a number.
5.05 Verified Buyer
They're consistently helpful.
5.05 Verified Buyer
They're always on the ball.
5.05 Verified Buyer
The boy that helped me was very courteous, kind, and helpful.
5.05 David Thompson
Wilson Equipment has a location close to me.
5.05 Verified Buyer
I just order parts and they get them in for me.
5.05 Thomas Reynolds
We've never had any problems. The service is good. I have nothing bad to say about them.
5.05 Verified Buyer
They have equipment I need. They give a deal on renting equipment multiple times and for filling up the gas. Their rental rates are cheaper than everyone else.
5.05 Verified Buyer
Very time I call they come out quickly and quickly fix the equipment we need.
5.05 Verified Buyer
They are close and the have a better prices than CAT. Jason, my sales rep, does a great job with the equipment.
5.05 Verified Buyer
They had the equipment we needed. It was convenient.
5.05 Verified Buyer
I have always had a good experience with them. They're friendly.
5.05 Verified Buyer
They've just always been nice and friendly with us.
5.05 Verified Buyer
They're very knowledgeable.
5.05 Verified Buyer
They have right parts that I need.
5.05 Verified Buyer
They are knowledgeable and helpful with parts orders. They get us our parts quickly when we order.
5.05 Verified Buyer
I just have one Case backhoe and Wilson is the closest Case dealer to get parts.
5.05 Janie Kidd
They've always had our parts and they've always been honest with us.
5.05 Verified Buyer
They are alway ready to help me out with any questions I mau have.
5.05 Verified Buyer
The performance of the equipment and the salesman.
5.05 Verified Buyer
They just jump when I call.
5.05 Verified Buyer
They do a good job for me. if they didn't I would not be going there.
5.05 Verified Buyer
They are great. They treat me well and do great service work.
5.05 Roland Gray
They've never turned me down. They've always done what they could for me.
5.05 Verified Buyer
They're good.
5.05 Verified Buyer
They get you the parts when they say and sre good people to work with.
5.05 Verified Buyer
They found us parts and equipment.
5.05 Verified Buyer
They had the parts in stock and I have no complaints.
5.05 Verified Buyer
When you call, they're right up on it. They're fast.
5.05 Verified Buyer
They are very knowledgeable and friendly and they have what they say the have
5.05 Verified Buyer
Oh it was great! Don't have time to talk but everything was above and beyond.
5.05 Dale Hillman
I purchase quit a bit from Wilson and never had any issues. We love doing business with them.
5.05 Verified Buyer
as far as I know everything was fine.
5.05 Verified Buyer
They always have the parts I need.
5.05 Verified Buyer
They're convenient, friendly, and have a knowledgeable staff.
5.05 Verified Buyer
They are easy to work with and they have good equipment availability.
5.05 Verified Buyer
They are very helpful and knowledgeable. Great People to work with.
5.05 Verified Buyer
The technician who came out to work on the backhoe was excellent. He even followed up with me after the repairs were completed.
5.05 Matt Mc Allister
They always answer. They're always there. It's a great company. They've always treated us right.
5.05 Samantha Crutcher
They were super friendly, informative, and quick on their feet. Great customer service. Ten out of ten.
5.05 Verified Buyer
If I go in they give me a parts breakdown.
5.05 Steven Hubbard
Those guys down there are super nice and they shoot straight. Their pricing is better than anybody else's pricing.
5.05 Joe Croucher
They're all just good people who will bend over backwards to help you.
5.05 Verified Buyer
They know who I am, that goes a long way. It's a personal touch. I had a few issues with the equipment I had to work around but they helped me out with the price.
5.05 Sabrina Flynn
They're really just super nice people. I like them. They've always been very competent with our company.
5.05 Jason Savland
They usually have what I need. They're very professional.
5.05 Darren Vance
They're awesome.
5.05 Verified Buyer
They just told me a price that was very reasonable and all the guys were very reasonable.
5.05 Verified Buyer
If you need Case parts, they're the only ones around.
5.05 Verified Buyer
I mean we call, we get the parts. The price is right.
5.05 Verified Buyer
That's where I tell them I get my parts.
5.05 Verified Buyer
I like the guys. I'm a small business, but they treat me just like a big business. They'll work for you.
5.05 Verified Buyer
Just everything. We're pretty impressed with them.
5.05 Wayne Daugherty
Man, they're good. I've looked everywhere for parts and they're the only one's that had them.
5.05 Verified Buyer
They are very knowledgeable and they help me find parts I need for my dozer.
5.05 Verified Buyer
Matt is the best thing that ever happened to that place. He goes above and beyond anything I've ever seen in the industry. That guy is something special.
5.05 Travis McKinney
Anytime I've called they've always had a salesman to take care of me. They've always tried to work with me.
5.05 Casey Mollett
They're very helpful, that goes a long way.
5.05 Verified Buyer
Always a good experience with them, have no complaints.
5.05 Kenny Houston
I've had a long relationship with them,they're pretty good people.
5.05 Verified Buyer
Parts are good.
5.05 Mark Phipps
They just seem they know what they're doing when I go in there, they're knowledgeable and friendly.
5.05 Verified Buyer
Been working with them for awhile, always do a good job.
5.05 Verified Buyer
Last time I was in there he told me what it could be and fixed it.
5.05 Debra Johnson
They answered all my questions.
5.05 Verified Buyer
They met the timeframe and pricing on the repairs. It was an overall good experience.
5.05 Verified Buyer
They were helpful and easy to deal with. They were pleasant when I was there.
5.05 Louie Jones
They've always been willing to answer questions for me. I've dealt with them for approximately 30 years and they've been helpful.
5.05 Verified Buyer
Going to Wilson is convenient and they are easy to work with.
5.05 Verified Buyer
They were very helpful in finding the right parts I needed.
5.05 Verified Buyer
They do a good work on my CASE equipment. I have used them several times in the past as a repeat customer.
5.05 Verified Buyer
The customer service very good. I had issue with a piece of equipment on a weekend. They came right out to fix it so I could complete my job.
5.05 Verified Buyer
They are always very helpful finding the partsI need.
5.05 Verified Buyer
They always get me the parts I need quickly.
5.05 Verified Buyer
Mike is a super nice guy. He was very helpful.
5.05 Buzzy Sarrett
They're just very nice people. They're courteous and helpful.
5.05 Deborah Traylor
They're very personable. They take excellent care of their clients.
5.05 Joshua Ellis
It's just customer service and making sure things are taken care of.
5.05 Christy Nantz
They got the parts we needed super fast.
5.05 Verified Buyer
They did a good job communicating with me about the stsus of the repairs.
5.05 John Blanton
Have used them for years, always a good experience with them.
5.05 Verified Buyer
Responsiveness, always. Getting us taken care of.
5.05 Billy Cruse
Done a good job in the past and hopefully they continue in the future.
5.05 Bill Young
They're pretty good about service. I never have trouble getting parts. I've bought 5 Takeuchis from them.
5.05 Verified Buyer
I called in the order and they got me the parts quickly.
5.05 Verified Buyer
Their service.
5.05 Verified Buyer
The employees at Wilson go out of their way to make sure you get what you need.
5.05 Brandon Ball
I bought locally from Wilson because of the customer service. Jason Couch, my salesman, and Eddie Landon, the parts manager, do a really good job.
5.05 Robby Mathews
Worked with them several times and they are always real helpful.
5.05 Verified Buyer
The guys at Wilson are knowledgeable and helpful.
5.05 Mark Vincent
They have just all around good service.
5.05 Marvin Fox
They are always professional, they have parts in stock, and I have recommended them to others.
5.05 Steve Hall
They're easy to work with and they usually have the equipment in stock. They're knowledgeable and professional.
5.05 Verified Buyer
I have no issues or complaints about them.
5.05 Verified Buyer
They are easy to work with and have the parts I need.
5.05 Verified Buyer
The guys were nice.
5.05 Greg Wilson
They answered my questions. They got back to me. They offered me the best deal.
5.05 Stephen Payton
They're very knowledgeable. They know what they're talking about. They bent over backwards to help me. They're very nice people." "Matt is very good. He really helped me out.
5.05 Verified Buyer
I have rented thousands of dollars of equipment from Wilson. They have great service and good equipment.
5.05 Verified Buyer
They are friendly and knowledgeable. They are very helpful by explaining the operation of the equipment.
5.05 Verified Buyer
They repair the equipment very quickly.
5.05 Jason Hart
They very good at helping me pick the right rental equipment for my job. They were very knowledgeable and helpful.
5.05 Verified Buyer
I go there because I have a CASE machine. That I need parts for.
5.05 Verified Buyer
They have good customer service and they take care of me.
5.05 Verified Buyer
That's just the way it is
5.05 Verified Buyer
They are good guys and they take the time to help me find parts.".
5.05 Verified Buyer
They work well with us. They usually have the equipment we are looking to rent in stock.
5.05 Coy Roe
They're just real friendly people. They're quick to get back to you. They work with you.
5.05 Verified Buyer
They check on us, their guys stop by on a regular basis. They're the only dealer in town.
5.05 Verified Buyer
They take care of us. We are a towing company and we transport their equipment.
5.05 William Tweedy
They're knowledgeable, very friendly, and they do what they say they're going to do.
5.05 Coty Vanderpool
Prestonburg has been good to me. I recommend them. They're good guys up there.
5.05 Verified Buyer
I like CASE equipment and Wilson makes it easy get parts.
5.05 Verified Buyer
John is a great guy. He helps me in any way he can. I've known him for 30 years. He's number one.
5.05 Verified Buyer
It is hassle free and quick and easy to get equipment from Wilson.
5.05 Verified Buyer
They did in good job in time frame and price quoted. They did what they said they would do.
5.05 Verified Buyer
They gave me their honest opinion and their pricing was comparable to other rental places.
5.05 John Piscatelli
They were friendly and knowledgeable.
5.05 Donnie Tolson
They've been extremely nice to me. I think they're doing an excellent job.
5.05 Verified Buyer
They are local and they are very helpful finding equipment.
5.05 Verified Buyer
They did an overall good job.
5.05 Edd Decker
This was my first time, they just took care of me. It's all around good.
5.05 John Cockerham
I liked everything. The delivery, the pickup, the rapid feedback, and the quality of the equipment.
5.05 Verified Buyer
Loved the rental, worked great.
5.05 Terry Hall
They try to work with you to find what you need.
5.05 Verified Buyer
They were very friendly. They were very helpful.
5.05 Verified Buyer
They good customer service.
5.05 Verified Buyer
They're a good bunch guys at Prestonburg. Wilson is blessed to have them. They represent Wilson and they represent them well.
5.05 Vince Limieux
They just do their job. They do a good job. I have no complaints with them.
5.05 Donnie Cox
They've always been very good to me. They've always done right by me.
5.05 Verified Buyer
They have the parts I need in stck and if they don't they get them to me quickly.
5.05 Sam Parker
The price was right. The equipment was in great shape.
5.05 Verified Buyer
They are very Knowledgeable and help me find the parts I need.
5.05 NORWOOD GARRISON
They friendly and And get back to me quickly on parts orders.
5.05 Verified Buyer
Ed and Eddie are very helpful and the take the time to explain the parts. They do a good job.
5.05 Verified Buyer
They have the equipment I need and the do a good job explaining the equipment and getting it to us quickly.
5.05 Verified Buyer
They get me the part I need quickly. All I need to do os just call them up and order the parts. They are good people.
5.05 Ronnie Davis
They have parts I need in stock and the employees are very knowledgeable.
5.05 Tom Rains
They are very knowledgeable and answered all my question about the equipment. I really liked the service they provided.
5.05 Verified Buyer
They were very responsive and they were very knowledgeable about the machine I needed.
5.05 Verified Buyer
I would definitely recommend them if someone was in Elizabethtown.
5.05 Jody Jenkins
They went out of their way to help me and they seemed to have some knowledge.
5.05 Timothy Evans
They are very friendly and they get me the parts I need.
5.05 Brian Shoemaker
My salesperson was extremely helpful.
5.05 Gavin Hines
Brandon was excellent to work with. He was nice and easy to work with. The parts guy I dealt with is also very good.
5.05 Chase Cooper
They got me my parts quick. The parts man knew exactly what I needed.
5.05 Steve Clark
They were very attentive and got the equipment back very quickly.
5.05 Verified Buyer
They were just very friendly, knowledgeable, and accommodating.
5.05 Martin Mortensen
They're personable, easy to get along with, and they worked well with me.
5.05 Verified Buyer
They've got what I need for my equipment.
5.05 Verified Buyer
The salesman, Quincy Souder, does a great job helping me get my equipment serviced.
5.05 Daniel Ferguson
Mike, the manager, he was excellent to work with. He was very knowledgeable and helpful. It was the best rental experience I have every had.
5.05 Verified Buyer
Customer service is very good. They always take care of my needs.
5.05 Brian Scott Taylor
They are really great to work with. I have older equipment and they really work hard at finding me parts. I have never had a bad experience at Wilson.
5.05 Stephen Miller
They had the best price. They were willing to hold the equipment for me until I got there.
5.05 Verified Buyer
Their customer service is good. We had a bad experience with a large purchase but that person is no longer with Wilson. Since then, everything has been all right.
5.05 Sam Purvis
They're friendly and they know what they're doing.
5.05 Verified Buyer
I have been a CASE owner for a long time and Wilson is the place when looking for parts. All the folks do a great job at Wilson.
5.05 Greg Dungan
They're responsive and competent.
5.05 Karl Lumley
They have very good equipment. They're very friendly. They take care of customers really well.
5.05 Mike Bradford
I've been working with them for a long time.
5.05 Verified Buyer
They're very polite.
5.05 Kevin Hayes
They found the parts I was looking for. They're friendly and they take the time to help you.
5.05 Carl Franklin, Jr.
They were just nice,courteous and they wanted to help me.
5.05 Verified Buyer
They were very helpful getting me the parts I need.
5.05 Verified Buyer
They're good people but they charged too much for the service. They didn't give me an estimate before doing the work.
5.05 Edward Bandurske
The trailer was just fine. I went to pick it up instead of having it delivered. But I would recommend them.
5.05 Verified Buyer
Great staff. They were very professional and helpful.
5.05 James Carver
Everything was great, the guys where professional and knowledgeable. It was a good experience.
5.05 Roger Risen
No Problems.
5.05 Travis Hardcastle
They're real nice people.
5.05 Jimmy Bevins
They're friendly, courteous, thorough, honest people.
5.05 Larry Johnson
They were knowledgeable.
5.05 Verified Buyer
They are very friendly and always treat me well.
5.05 Robin Childress
They just always seem to take care of what we need".
5.05 Verified Buyer
Rob Mahle, The sales man, was very professional and did a great job.
5.05 Verified Buyer
The employee are knowledgeabe and they are the only Case dealer in Lexington.
5.05 Donald Culver
They always take care of me when I go in there.
5.05 Verified Buyer
They do a good job and they are nice people to work with.
5.05 Verified Buyer
They are good people and the service is very good.
5.05 Luke Onan
Michael is A One. I'm a little guy but he treats me like I'm a multi-million dollar company.
5.05 Verified Buyer
They responded to my service request promptly. They're knowledgeable about my equipment and they're friendly.
5.05 Joe Burroughs
Brent, The technician, is very good. He took the time to really work on my mchine.and got it running better than has in 8 years. All the front people are very helpful and friendly as well.
5.05 Joe Johnson
They are very knowledgeable and helpful in find the parts I need.
5.05 Verified Buyer
They do good job servicing my equipment.
5.05 Verified Buyer
They got it done pretty quick.
5.05 Robby Seals
They're patient, they're thorough, and just do a good job.
5.05 Michael Burton
They know the parts. They know the machine. I had no problems.
5.05 Verified Buyer
They were much easier to work with than the competition.
5.05 Bill Grayson
That was the very first time we worked with Wilson Equipment and we were very pleased. Robert Mahle did a tremendous job for us.
5.05 David Wheatlee
They're local and they're convenient.
5.05 Verified Buyer
The customer service is very good. I like how they give us more priority over residential customers.
5.05 Leonard May
They got on it and fixed it quick so I wasn't down very long.
5.05 Verified Buyer
They were very helpful and accommodating.
5.05 Lawrence Taylor
They just take care of me.
5.05 Gerard Mattingly
They just did everything great.
5.05 Darrell Briggs
I love my sales guy, John. He's reliable, friendly, and prompt.
5.05 Christian Coleman
They just have a friendly staff.
5.05 Jairus Weaver
They have good knowledge of parts, shipping and availability. They're very nice people.
5.05 Kenny Noe
They go out of their way to make sure I'm getting the right parts in a very timely manner.
5.05 Jeff Barton
I can call them up, tell them a problem I'm having, and 9 times out 10 times they're able to tell me what to do to fix it. They're very informative.
5.05 Albon Meade
The service was really good. Returning it was easy. That was a biggy for me.
5.05 Ronnie Bridges
They're courteous and went out of their way to make sure they had what we needed. They're quick and efficient.
5.05 Chris Hill
They're knowledgeable, friendly, and personable. They're down to earth.
5.05 Jamie Prater
They're willing to help you with any problem you have. They great.
5.05 Jimmy Chafin
My salesman Jame goes the extra mile. he does whatever I ask.
5.05 Darren Vance
They're on top of it.
5.05 John Haymaker
The work was done right, there were no problems with it. There were johnny-on-the-spot.
5.05 Verified Buyer
It was a convenient quick purchase.
5.05 Wanda McQueen
They're just really nice people there and they usually have the parts ready for us when we come in.
5.05 Verified Buyer
There are not many Case dealers around any more.
5.05 Verified Buyer
I like their service.
5.05 Verified Buyer
They've always had what I needed and if they didn't have it, they would go out and get it.
5.05 Ronnie Griner
They're good guys. They know what they're doing. They're easy to work with.
5.05 Nicholas Brock
The quality of the work was impressive. It should hold up well. It's hard to find that now. They do quality work.
5.05 Mary MCCoy
I think they went out of their way to get the equipment to us in a timely manner.
5.05 Verified Buyer
Quincy in the service department does a really good job.
5.05 Verified Buyer
They are very friendly and they try and help you as much as they can.
5.05 Verified Buyer
They made everything very easy with no hidden costs. The machine runs great. I am completely satisfied.
5.05 Verified Buyer
They get me my parts on time and they have great customer service.
5.05 Verified Buyer
The new new sales person, Brandon jones, does a great job. he is very knowledgeable and helpful.
5.05 Verified Buyer
They have the Case parts I need.
5.05 Verified Buyer
They have good equipment to rent and very fair prices.
5.05 Verified Buyer
They were excellent. They got it to us when they said they would.
5.05 Verified Buyer
Those guys down there are excellent.
5.05 Verified Buyer
They did a good job. I like that they are knowledgeable and they stuck to the price.
5.05 Verified Buyer
James Franklin is very good. Service is ultimate with me.
5.05 Verified Buyer
They usually have pretty much brand new equipment so you don't have to worry about the equipment breaking down when you use it. They're very helpful with anything I need.
5.05 Verified Buyer
They're just great to work with.
5.05 Verified Buyer
I really like their serve department. They're knowledgeable.
5.05 Verified Buyer
Mike Hackworth is honest and reliable. He's knowledgeable and real easy to talk to.
5.05 Verified Buyer
The people are good work with and are all excellent. They really go above and beyond with customer service.
5.05 Verified Buyer
They were very easy to work with.
5.05 Verified Buyer
The salesman was very good to work with.
5.05 Verified Buyer
They. are very prompt in getting me the parts I need.
5.05 Verified Buyer
They have good availability on parts.
5.05 Verified Buyer
They are very good people and really nice to work with.
5.05 Verified Buyer
They remember us whenever we go in there to rent something. They go out of their way to make sure were satisfied.
5.05 Verified Buyer
They called me back with the information I needed.
5.05 Verified Buyer
Quincy does a really good job. He is easy to work with and, most of all, he is honest and straight forward.
5.05 Verified Buyer
Do a good job. work with me on everything. Flexible
5.05 Verified Buyer
They are knowledgeable and helpful.
5.05 Verified Buyer
Very professional
5.05 Verified Buyer
They are always helpful and have good customer service.
5.05 Verified Buyer
They had the manuals I needed and it was an easy purchase.
5.05 Verified Buyer
The location is close and they always have good equipment availbilty.
5.05 Verified Buyer
Brandon,the sales person, was very helpful and got me the information in needed on the equipment very quickly. I was shopping around and he was on the ball much much more than the completion.
5.05 Verified Buyer
They're nice and they listened to me. I'm satisfied.
5.05 Verified Buyer
The shop is near by.
5.05 Verified Buyer
They usually get the parts I need.
5.05 Verified Buyer
I would recommend them highly. They offer superb service. They will work diligently to help you find what you need. It's hard to find that kind of quality in the 21st century.
5.05 Verified Buyer
They were knowledgeable and friendly.
5.05 Verified Buyer
They service was prompt. I had no problem with their service.
5.05 Verified Buyer
They are quick respond and the repairs were done quickly.
5.05 Verified Buyer
great to work with. Work with them for 35 years.
5.05 Verified Buyer
Satisfied with them. Been doing business for a while.
5.05 Verified Buyer
They are very friendly and efficient. They very good to work with.
5.05 Verified Buyer
They are very nice to work with.
5.05 Verified Buyer
Mike does a great job. He is very knowledgeable and helpful with his quick response.
5.05 Verified Buyer
The Corbin and Louisville stores are very good.
5.05 Verified Buyer
I would recommended them and a good experience with them.
5.05 Verified Buyer
They're easy to work with with never had any problems and would recommend them to others based off my experience with them.
5.05 Verified Buyer
They always made it work for us. They are always there when I need them. they are a good company to work with.
5.05 Verified Buyer
We have used Wilson for many years and have always been satisfied.
5.05 Verified Buyer
They did a good job fixing our backhoe.
5.05 Verified Buyer
They are easy to do business with. They are good people to deal with.
5.05 Verified Buyer
They are close and offer case parts.
5.05 Verified Buyer
They are alway friendly and have treated me with respect.
5.05 Verified Buyer
They were very knowledgeable and helpful. It was a very good experience and I will use them again.
5.05 Verified Buyer
They were knowledgeable and helpful. They helped me find the equipment I needed to do the job.
5.05 Verified Buyer
They were very knowledgeable and the salesman, Jame Franklin, did a great job for me.
5.05 Verified Buyer
They offer great customer service on the rental. In fact I am going back for another rental this weekend.
5.05 Verified Buyer
They were very responsive and competed work quickly. Great experience.
5.05 Verified Buyer
They are very professional and friendly.
5.05 Verified Buyer
They always treat me well and are very knowledgeable and helpful.
5.05 Verified Buyer
They are really responsive when we call with a parts order. The employees are very knowledgeable.
5.05 Verified Buyer
They have a very friendly atmosphere.
5.05 Verified Buyer
I have older equipment and the did a good job on finding me the parts I needed.
5.05 Verified Buyer
The availablitiy of parts is very good and the are friendly and very knowledgeable
5.05 Verified Buyer
Have no complaints have used them for years and I recommend them all the time.
5.05 Verified Buyer
They do a really good job on getting me the correct parts for my dozer. They are knowledgeable and get me the parts quickly.
5.05 Verified Buyer
They do good service work and they are easy to work with.
5.05 Verified Buyer
the delivery was speedy
5.05 Verified Buyer
Am am very pleased with the service and parts availability.
5.05 Verified Buyer
They are profession and they are good meeting the time quoted to complete the work.
5.05 Verified Buyer
They were very friendly and helpful. They got the parts quickly and everything when smoothly.
5.05 Verified Buyer
They staff worked well with me on getting me the equipment I needed to bury my horse. They were very kinda and helpful. during a tough time for me.
5.05 Verified Buyer
Wilson's always done me A1 never had any problems
5.05 Verified Buyer
They have been very nice to work with. Jason the salesman is excellent and very responsive to all of our questions.
5.05 Verified Buyer
Buy things from them all the time
5.05 Verified Buyer
Haven't had any problems with them and they treat me pretty good when I do business with them.
5.05 Verified Buyer
The techs where really great as well as the sales guy. Once we identified what the problem was it went smoothly.
5.05 Verified Buyer
Tell them to go to Louisville and not Lexington. Louisville is a 10 Lexington is a 1
5.05 Verified Buyer
Only place that I get any kind of CASE parts
4.55 Greg
They are great!
4.55 Carl Goff
They are very helpful!
4.55 Craig Downs
We use them all the time and it's always a good experience.
4.55 Randy Vance
I have always been pleased with Wilson!
4.55 Verified Buyer
They were friendly, knowledgeable and they got me what I needed.
4.55 Eddie Gilkison
Just keep staying in business! They are great!
4.55 Kevin Adams
They do a great job!
4.55 Verified Buyer
All of our needs were met.
4.55 Kevin Wilkins
They are nice yo work with and they know what the are doing.
4.55 John Reynolds
Everything worked out fine and I haven't had any issues with them and I have recommended them to others.
4.55 Verified Buyer
Good company overall.
4.55 Verified Buyer
pricing is okay, salesman is helpful and overall we are satisfied.
4.55 Verified Buyer
Easy access. Colter just made an order with Wilson just before I called.
4.55 Verified Buyer
Whatever they've said, they did.
4.55 Verified Buyer
product was in stock
4.55 Verified Buyer
product was available
4.55 Verified Buyer
With Case, that's the only place you've got.
4.55 Verified Buyer
They have supplied us with parts when we needed them.
4.55 Verified Buyer
It's always good service with Wilson.
4.55 Verified Buyer
They are the only CASE dealer around.
4.55 Ryan Barker
They're very helpful.
4.55 Verified Buyer
Good service. I don't have to worry about what's going on.
4.55 Verified Buyer
They're the only Case dealer in town.
4.55 Verified Buyer
They do a good job ordering my parts.
4.55 Verified Buyer
They got it there the same day I called about it. I didn't have to wait, no down time.
4.55 Verified Buyer
I have been a Wilson customer for over 35 years. I like the fact that it is a family run business and they will do what they canto help.
4.55 Verified Buyer
Everything is great. Some employees are really good and knowledgeable then there's like 2 that needs to be worked on.
4.55 Adam Fletcher
They got me the parts I needed when I needed them. I didn't have to wait 3 months for them.
4.55 Verified Buyer
I had access to them by text. I liked the access and availability.
4.55 Verified Buyer
They do an overall good job.
4.55 Verified Buyer
Their just overall keeping me posted and their service, doing what they could for me.
4.55 David Bird
They have what I need when I need it.
4.55 Verified Buyer
The service.
4.55 Verified Buyer
We recommend them all the time.
4.55 Tony Hoskins
Wilson Equipment is convenient, and they have quality equipment.
4.55 Taylor McNeil
They have good knowledge of the parts that I need.
4.55 Verified Buyer
It was more my husband. Everything was fine. No problems.
4.55 Verified Buyer
Overall they do pretty good job.
4.55 Clint Ervin
They're just knowledgeable. I tell them what I need, they tell me what they've got.
4.55 Michael Brown
It's a different company culture. Everybody is friendly and happy." He has since purchased the excavator he rented from Wilson.
4.55 Verified Buyer
They were just there when I needed them.
4.55 Verified Buyer
They had knowledge and it was convenient, not too far away.
4.55 Verified Buyer
The people who own Wilson equipment, I've done business with them for 25 to 30 years, they are very reputable.
4.55 Verified Buyer
The like the guy at the rental counter. He does a good job finding the equipment I need.
4.55 Verified Buyer
They performed as expected. Overall, I was pleased.
4.55 Verified Buyer
They're handy. They're in town.
4.55 Verified Buyer
I like the CASE equipment. I have had really good luck buying equipment with Wilson.
4.55 Verified Buyer
Good brands available
4.55 Verified Buyer
They are near by and I get the parts quickly.
4.55 Verified Buyer
They Equipment we rent has always been in great shape which is very important.
4.55 Verified Buyer
They are very knowledgeable and get the repairs done quickly.
4.55 Verified Buyer
They have very good customer service and they are very helpful.
4.55 Verified Buyer
They are helpful delivery
4.55 Verified Buyer
They have been good to me. Get along with employees.
4.55 Verified Buyer
The equipment worked the way it was suppose to and we never had a bad experience with them.
4.55 Verified Buyer
no issues no problems
4.55 Verified Buyer
Everything was good with them.
4.55 Verified Buyer
Have purchased from them from time to time and they usually have what I need in stock.
4.55 Verified Buyer
Those guys no what they're doing and they do a good job.
4.05 Verified Buyer
They are professional, and we don't have any issues or complaints.
4.05 Verified Buyer
They've been helpful to me.
4.05 Verified Buyer
They just have the parts I need for the equipment I have.
4.05 Trent Riggs
They ate doing the best they can.
4.05 Verified Buyer
We've bought about 5 machines from them and the parts are usually exceptional.
4.05 Todd F Lance
They always do a good job for me!!!!
4.05 Verified Buyer
The guys are good and they are professional.
4.05 Verified Buyer
Response time is important. I call them and they can usually get someone out here in a couple of days.
4.05 Verified Buyer
They're real friendly and can identify the parts you need. Also, they usually have the parts in stock. I think they've only had to order once for us.
4.05 Verified Buyer
They try to get to us in a timely manner. When they work on something you don't have to worry about it. When they fix something, it's fixed.
4.05 Verified Buyer
Their part guys are nice.
4.05 Verified Buyer
They're just knowledgeable, friendly, and very helpful.
4.05 Verified Buyer
I just like the expedience. It's quick and easy.
4.05 Keith Taul
The equipment was good and the pricing was good. It was good value.
4.05 Verified Buyer
They just have parts I can't get elsewhere.
4.05 Verified Buyer
Anything I've ever asked for they got it for me.
4.05 Verified Buyer
They had the part I needed.
4.05 Verified Buyer
They have good customer service.
4.05 Verified Buyer
They usually do a good job at taking care of me.
4.05 Verified Buyer
Employees were very knowledgeable.
4.05 Verified Buyer
They've been good to me.
4.05 Verified Buyer
They just got my parts.
4.05 Verified Buyer
It is the only place to get case equipment. The guys in Elizabthtown are doing the best with what Wilson gives them.
4.05 Verified Buyer
They don't always have the parts I need available, sometimes have to wait for it to be ordered.
4.05 Jacob Wiseman
They were easy to work with. The guys are pretty friendly.
4.05 Verified Buyer
I don't really know, they treat me good, I guess.
4.05 Verified Buyer
They just always get me my parts.
4.05 Verified Buyer
I like the brand that they carry. I'm brand loyal.
4.05 Verified Buyer
Overall the staff does a good job.
4.05 Verified Buyer
Wilson Equipment is in a good location.
4.05 Verified Buyer
The parts department is great and the service department takes care of me.
4.05 Verified Buyer
It was the machine that sold itself, they just happened to be the dealer.
4.05 Verified Buyer
They had the equipment I need for the job.
4.05 Verified Buyer
I've know them for quite a while.
4.05 Verified Buyer
They have good availability on parts and they get them to me quickly.
4.05 Verified Buyer
They did a good job repairing my backhoe.
4.05 Verified Buyer
They're knowledgeable. They'd worked on this machine for me before and they know it very well.
4.05 Verified Buyer
They are convenient and they get me the parts quickly.
4.05 Justin Miller
They answered my questions and provided me with parts.
4.05 John Chenault
They had the piece of equipment I needed to rent.
4.05 Kevin Adams
I've done a lot of business with them, I know them all.
4.05 Will Tucker
Usually they're the first people I call. We've had pretty good luck with Wilson.
4.05 Verified Buyer
They've always tried to help.
4.05 Nathan Lewis
The process was simple and friendly.
4.05 Verified Buyer
They've done fine.
4.05 Verified Buyer
They are very helpful and knowledgeable.
4.05 Verified Buyer
If they make a mistake, I can get a hold of them and they will correct it.
4.05 Verified Buyer
They do a good job. They got me the parts I needed,
4.05 Verified Buyer
They ae very response and very helpful.
4.05 Verified Buyer
Always been responsive to calls and needs
4.05 Verified Buyer
The mechanic are very knowledgeable.
4.05 Verified Buyer
They are knowledgeable and did the work quickly.
4.05 Verified Buyer
The mechanic is very good. He is knowledgeable and very helpful.
4.05 Verified Buyer
They are close and convienent
4.05 Verified Buyer
They are knowledgeable
4.05 Verified Buyer
Wilson is the only place near by to get CASE parts.
4.05 Verified Buyer
Price is too high
3.55 Verified Buyer
The guys I talk to there are pretty good, they know their stuff.
3.55 Verified Buyer
They communicate well.
3.55 Verified Buyer
The parts sales guy is friendly but I wish he knew more.
3.55 Verified Buyer
The parts guys and the service guys are very knowledgeable.
3.55 Verified Buyer
They were just a bit more pricey than I expected but, overall, I was satisfied with what they did for me.
3.55 Verified Buyer
Just a 7 because of equipment availability.
3.55 Verified Buyer
It's hard to rate that, it could vary depending on needs and brand.
3.55 Verified Buyer
They have the parts I need in stock.
3.55 Verified Buyer
I bought a rock ram and auxiliary kit for my case 580. I thought since the hoe ram was fairly new that it would be under warranty. They did agree with me and it cost me $2,000 to get it repaired. I am in contact with them about the issue.
3.55 Verified Buyer
They're very knowledgeable but I wish I didn't have to always order parts when I go in there. Maybe that's just me.
3.55 Verified Buyer
They've done a good job for me.
3.55 Alfred Martin
They work hard to get me the parts.
3.55 Verified Buyer
They were responsive.
3.55 Verified Buyer
Had 1 experience where they kept getting the wrong part - happy overall.
3.55 Verified Buyer
Good parts man. he is very knowledgeable.
3.05 Verified Buyer
They've had a lot of turnover at that branch.
3.05 Verified Buyer
It was the pricing of the equipment, other than that, everything was good.
3.05 Verified Buyer
The new parts guys are nice guys but have a lot to learn.
3.05 Verified Buyer
There was an issue with the insurance and the waiver. Got so far that we had to get legal counsel to have them finally forward it to the insurance company. It was made into a big deal which it wasn't.
3.05 Verified Buyer
Their salesmen won't call you back.
3.05 Verified Buyer
Because of the pricing and lack part knowledge by the employees.
3.05 Verified Buyer
Mainly, the equipment availability is limited and the pricing is above market.
3.05 Verified Buyer
The pricing is too high.
2.55 Verified Buyer
I don't think there is anything specific about Wilson. I think equipment dealers like Wilson and Caterpillar are taking advantage of consumers.
2.55 Verified Buyer
The parts people weren't really knowledgeable.
2.55 Verified Buyer
There just wasn't any conversation about transport not being included in the rate.
2.55 Verified Buyer
They can't seem to fix anything at the Lexington location." "Elizabethtown is good, but Corbin is the best store they have, it's a10 out of 10.
2.55 Verified Buyer
They seem to be good people.
2.55 Verified Buyer
It's the only Case dealer in my area. The only other one is in Bowling Green, that's 60 miles away.
2.55 Verified Buyer
I'm a small guy, I don't have a lot of equipment, and they treat me that way. I don't feel my pricing is good, they're not willing to work with me like one of the bigger guys.
2.55 Verified Buyer
Overpricing.
2.55 Verified Buyer
You can buy parts cheaper at other places. It's not their fault, those boys just work there.
2.55 Verified Buyer
The technician needed to be more knowledgeable. They're a Case dealer, he handled my engine issues but was unable to fix windshield wiper.
2.55 Verified Buyer
Better knowledge of the equipment. They didn't check everything they need and I needed to take it to another company to get it diagnosed and repaired.
2.55 Verified Buyer
They had a piece of equipment of ours from may to September." Took too long to complete service. "Very slow about getting it done
1.55 Verified Buyer
I go other places because the prices are cheaper.
1.05 Verified Buyer
Communication was very poor during the repairs. The machine had to be returned for further repairs. I wasn't given an estimate before the work was done." "The Lexington branch held on to my dozer for 6 or 7 months before they started to work on my machine. I called regularly to check the status of the repairs. They claimed there was no one who knew how to work on my machine. It's an older dozer." "They eventually sent it to the Corbin store. They held on to it for about a month. It broke down soon after they got it back to me. They picked it up and did not give me an estimate but later tried charge me $1,700, but lowered it to $1,200.
0.55 Verified Buyer
Out of E-town. there were no problems. The E-town guys are great. We had to get a bigger piece of equipment out of Louisville and there were problems. The Louisville rental manager and the regional sales guy weren't responsive. I paid my bill and ended my relationship with Wilson at that point.
0.05 Verified Buyer
They sold us the wrong part. When we returned it the next day, although we paid cash, we had to wait 30 days to get a check for the refund. We later found out the correct part was available $100 cheaper elsewhere.
0.05 Verified Buyer
I ordered parts with expedited shipping, the person I worked with lied and didn't send the parts. I was broken down for an additional week. I was asked to come to the store to get the parts, drove over an hour to get there, and the parts were not there. All I was offered for my inconvenience and additional expense was a $100 gas card." "I would not recommend them to anyone. I will not do business with them ever again.
0.05 Verified Buyer
They have lying salesmen. They could not care less whether you come through the door or not.
0.05 Verified Buyer
It was horrible. I couldn't get in there at first and then, after I brought it to them, they let it sit there for 2 weeks before they worked on it. It shouldn't cost $1.500 for an oil change.
0.05 Verified Buyer
They asked too many question and they lost my account. We spend over 100k in new equipment with Wilson. The rental machines are old and tired and the appearance is not good. The rental staff really made the experience horrible.
0.05 Verified Buyer
Did not know what they were doing. Cost a lot of money.

About Wilson Equipment

Wilson Equipment has been selling high quality construction equipment in Kentucky for over 125 years. They offer new, used, and rental machines, including excavators, wheel loaders, dozers, CTLs, SSLs, utility loaders, attachments, and more. Wilson Equipment represents top brands like CASE, Takeuchi, BOMAG, NorAm, and more.

Plus, Wilson helps you get the most out of your machines with heavy equipment service throughout Kentucky and southern Indiana, highly trained technicians, and a wide selection of equipment parts and accessories. When you need to add equipment to your fleet quickly, rent from their selection of well maintained machines.

Read Wilson Equipment's customer reviews to see what people say about them in our phone surveys.

Wilson Equipment Locations

Lexington, KY
Corporate Headquarters

2180 Old Frankfort Pike, P.O. Box 11520
Lexington, KY 40510
859-254-6443
Map & Hours

Corbin, KY
828 W. Cumberland Gap Pkwy
Corbin, KY 40701
606-528-0700
Map & Hours

Prestonsburg, KY
2124 Water Gap Rd
Prestonsburg, KY 41653
606-874-8036
Map & Hours

Louisville, KY
2050 Watterson Trail
Louisville, KY 40299
502-589-9901
Map & Hours

Elizabethtown, KY
128 E Nalls Rd
Elizabethtown, KY 42701
270-360-8326
Map & Hours